RESOURCE GUIDE. Northeast Lakeview College STUDENT SUPPORT SERVICES. Contains Information on:

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1 RESOURCE GUIDE Northeast Lakeview College STUDENT SUPPORT SERVICES Contains Information on: Emergency Numbers Low-Cost Counseling in the Community Childcare Resources Help for Military Families Other Free or Sliding-Fee Scale Resources

2 Page 2 Student Services Resource Guide CONTACT INFORMATION This Resource Guide is for informational purposes only. It is not meant to be an exhaustive resource directory. For more information on the resources listed, or other campus and community resources, contact: Mental Health Counseling Services Northeast Lakeview College 1201 Kitty Hawk, STCM 222H Universal City, TX Phone: Fax: nlc-dsscounsel@alamo.edu Website: For 24-hour resource information or for resources not listed in this directory, dial or visit the United Way website: Revised 2/15 COUNSELING SERVICES STCM 222H 1201 Kitty Hawk Universal City, TX Phone: Fax: Website: The Alamo Colleges do not discriminate on the basis of race, religion, color, national origin, sex, age, or disability with respect to access, employment programs, or services. Inquiries or complaints concerning these matters should be brought to the attention of the Associate Vice Chancellor of Employee Services, Title IX Coordinator: Phone: Address: Employee Services Department, 201 W. Sheridan, Bldg. A, San Antonio, Texas For accommodation issues or an alternate format, call (210)

3 Page 18 Student Services Resource Guide Student Services Resource Guide Page 3 TABLE OF Military OneSource: Offers resource information and support for military individuals & families. Services include childcare resources; obtaining counseling; and preparing for deployment, relocation & other transitions. Call Stateside: TTY/TDD: Website: Operation Homefront: Offers emergency services, educational services, and morale programs. Includes a support group for female loved ones of a wounded service member; support for military wives & families; moving assistance; auto repair; home & appliance repairs; food assistance; vision care; and a wounded warrior program. Website: Phone: Toll-free: Confidential Counseling at No Charge: The Military Family Service Center (Four Locations): ST. MARY S UNIVERSITY, Dept. of Counseling and Human Services Phone: Hope 4 Heroes: Provides comprehensive counseling and support services for vets and their families. Website: Veterans in Crisis Line: and Press 1 Grace After Fire: An online women veterans peer network. Call toll-free for counseling: ; Tragedy Assistance Program for Survivors (TAPS): Provides 24/7 info & support for survivors: TAPS (8277); National Suicide Hotline: TALK (8255); press 1 for Veterans Emergency Assistance Hotline Information Food Pantries Childcare Resources Legal Assistance Conflict Resolution Domestic Violence Financial Resources for College Assistive & Rehabilitative Services Counseling (Low Cost) Substance Abuse Support Dental Care (Low Cost) Medical Care (Low Cost) Help for Military Individuals & Families

4 Page 4 Student Services Resource Guide Student Services Resource Guide Page 17 MEDICAL CARE In Case of Emergency Dial United Way Information: Dial for a link to local resources. United Way of San Antonio & Bexar County: HELP (4357) Comal County United Way: Guadalupe County United Way: or Emergency Assistance: Call the United Way numbers listed above or visit or for information on programs in your area that can assist you with emergency needs such as food, clothing, household items, financial assistance, rent, utilities, or medical needs. CareLink: Assists with accessing healthcare through the University Health System. Arranges a monthly payment plan based on income. Phone: / Toll-free: CentroMed: Medical & counseling services for low-income Bexar County residents. Southside: ; South Park: ; City Base: ; Santa Rosa: ; Walzem: ; Northwest: ExpressMed Clinic: Provides urgent care. Arranges a payment plan based on income. Phone: Medical Center location: 4647 Medical DR Faith Family Clinic: Provides uninsured individuals with affordable, quality medical care. Phone: (NE location at 8711 Village Dr.) or (West location at 700 S. Zarzamora) HealthCare.gov: Affordable health insurance for individuals & Families Call or apply online. Phone: Website: Lions Club: Provides assistance for individuals who have visual impairments and need prescription eyeglasses. Fill out a request form to apply for aid. In San Antonio, call In surrounding areas, contact the local United Way (See page 4). Needy Meds: Provides prescription medication at no cost or up to an 80% discount. Also provides low-cost medical resource information. Call , or go to Planned Parenthood: Provides low-cost comprehensive, reproductive health services; physical exams; birth control; counseling; education; and HIV testing. Northeast SA Branch: Toll-free: PLAN (7526) Perrin Beitel Rd SA, TX

5 Page 16 Student Services Resource Guide Student Services Resource Guide Page 513 DENTAL CARE All dental programs listed below are available in San Antonio. Individuals in surrounding areas can consult the local United Way for information on sliding-fee scale dental programs (See page 4). Barrio Comprehensive Family Health Care: Provides comprehensive dental services at a sliding-fee scale. Phone: or Website: San Antonio Christian Dental Clinic: Provides dental care for individuals who meet the federal poverty guidelines. Interested individuals must schedule a new patient appointment and will be required to show extensive proof of income. Phone: Website: Community Ministries: Free family dental clinic that provides dental screenings & preventive care. By appointment only on Wednesday mornings. For more information contact Tom G. Revilla at Centro Med: Provides comprehensive dental services on a sliding-fee scale. Phone: or Find clinics: San Antonio Metropolitan Health District: Provides dental care for children and adults under the age of 21. Phone: Alcohol & Drug Abuse Treatment Hotline HELP (4357) TDD (Telecommunications Device for the Deaf) Spanish Speaking Battered Women s Hotline Bexar County Child Abuse Hotline CHADD (Children & Adults with AD/HD) Crisis Hotline Eating Disorder Helpline Family Violence Legal Hotline Gay, Lesbian, Bisexual & Transgender Support Line Mental Health Information Hotline PANIC National Center for Learning Disabilities National Child Abuse Hotline A-Child ( ) National Domestic Violence Hotline SAFE (7233) Poison Control Center POISON-1 ( ) Sexual Assault Crisis & Resource Center Hotline Sexual Assault National Hotline HOPE (4673) Suicide Helpline TTY (Teletype) TTY (4889) United Way Helpline If you need help Contact NLC Counselor, at For 24-hour assistance, dial or

6 Page 6 Student Services Resource Guide Student Services Resource Guide Page 15 Comal County: Connections Crisis Intervention Services: Call for info & referral or crisis intervention services. For More Locations in Texas: Bexar County- Zip: Food Bank - Baptist Bible Fellowship 202 W Byrd Blvd Universal City, TX (210) Hours of Operation: Fri 11:00am - 1:00 pm (2nd Fri of each month); Sat 11:00 am - 1:00 pm (last Sat of each month) Emergency Assistance (RACAP) Randolph Area Christian Assistance Program 307 Pfeil St Schertz, TX (210) Hours of Operation: Mon - Fri 1:00 pm - 3:00 pm Food Bank - Good Shepherd Catholic Church 1065 E Live Oak Schertz, TX (210) Hours of Operation: Mon 11:00 am - 2:00 pm Food Bank - King of Kings Lutheran Church Dreamwood San Antonio, TX (210) Hours of Operation: Thur 9:00am - 11:00am Food Bank - Covenant Ministries 6879 Montgomery Dr San Antonio, TX (210) Hours of Operation: Tues 12:00 pm - 3:00 pm (1st Tues of each month) Food Bank - God's Circle 6060 Montgomery, Ste 112 San Antonio, TX (210) Hours of Operation: Wed 9:00 am - 10:00 am (3rd Wed of each month) Phone: Crisis Hotline: Website: www. connectionsnonprofit.org Hill Country MHDD Centers: Offers outpatient mental health services to hill country residents. Provides screening & assessment, psychiatric medication, counseling, and other support services. Phone: Website: For psychiatric emergencies, call the Mobile Crisis Outreach Team at Guadalupe County: Bluebonnet Trails MHMR / Mental Health Services: Provides assessment, medications, counseling services and 24 hour crisis intervention. Phone: or Crisis Hotline: Guadalupe Valley Christian Counseling Center: Offers individual, as well as marriage & family counseling services. Phone: National Institute on Alcohol Abuse and Alcoholism: San Antonio Council on Alcohol & Drug Abuse: Counselors are available 24-hours a day and provide referrals for treatment. Phone: info@sacada.org Website: Haven For Hope: Private non-profit dedicated to transforming the lives of homeless men, women and children. Phone: Website:

7 Page 14 Student Services Resource Guide Student Services Resource Guide Page 7 The following counseling centers provide sliding-fee scale services for individuals &families that do not have insurance. San Antonio: Center for Health Care Services (MH/MR): Psychiatric (medication) services. Intake Office: Crisis Care Services: 601 N. Frio, San Antonio, Texas Crisis Hot Line (Children & Adults): or El Centro del Barrio Family Resource Center: Provides psychiatric counseling & medication. Phone: Family Life Center: Located at St. Mary s University, this center provides comprehensive counseling services, including play therapy for children. Phone: Family Service Association: Comprehensive counseling services, as well as youth-based & parenting programs. Call for the nearest location. Phone: Jewish Family Service: Counseling & support groups for a multitude of issues. Phone: Rape Crisis Center: Counseling & advocacy to victims of sexual assault/abuse, including victims of childhood sexual abuse. No fee for services. Phone: Website: St. PJ s Counseling Center: Individual, family, marital, sibling, & group therapy; parenting programs. Phone: For Emergencies, Dial: For Crisis Counseling /Resources, Dial Guadalupe County- Zip: Emergency Food Pantry- Special Children's Network 767 S Saunders Seguin, TX (830) Hours of Operation: Tue 9:00am-5:00pm, Wed - Fri 9:00 am - 6:00 pm Food Bank - Christian Cupboard 516 N Camp Seguin, TX 78155; PO Box (830) Hours of Operation: Mon - Thur 9:00 am - 12:00 pm; Sat 9:00 am - 12:00 pm (1st and 3rd Sat of each month) Food Bank - Our Lady of Guadalupe Church (Seguin) 724 N Goodrich Seguin, TX (830) Hours of Operation: Tues 1:00 pm - 2:00 pm Food Bank - Salvation Army New Braunfels 617 S Business 35 New Braunfels, TX (830) Hours of Operation: Mon - Fri 9:00 am - 12:00 pm, 1:00 pm - 4:00 pm Food Bank-Immaculate Conception Catholic Church 212 N Barnett St, Marion, TX (210) Hours of Operation: Thur 10:00am-2:00pm Salvation Army of Seguin 1017 Kingsbury St Seguin, TX (830) Hours of Operation: Mon - Fri 9:00am - 11:30am

8 Page 8 Student Services Resource Guide Student Services Resource Guide Page 13 Comal County- Zip: Food Bank - Redeemed Christian Church of God New Braunfels 1353 County Line Rd New Braunfels, TX (210) Hours of Operation: Thur (ER only) 6:30 pm - 7:30 pm; Sat 2:00 pm - 4:00 pm (1st Sat of each month) Food Bank - Silo Food Pantry 1895 S Walnut Ave New Braunfels, TX (830) Hours of Operation: Mon 10:00am - 1:00 pm; Tues 4:00 pm - 7:00 pm Food Bank - SOS, Inc., Spirit of Sharing Food Bank 248 W Merriweather New Braunfels, TX (830) Hours of Operation: Mon - Fri 1:00 pm - 4:00 pm (food distribution); Certify: Tues Sat 9:00 am - 11:00 (1st and 3rd Sat of each month) Salvation Army of Comal County 617 S Business 35 New Braunfels, TX (830) Hours of Operation: Mon - Fri 9:00 am - 12:00 pm, 1:30 pm - 4:00 pm Family Life Center - Food Pantry 5513 I-35 S New Braunfels, TX (830) Hours of Operations: Mon Tues Thur 8:30 am - 12:00 pm, 2:00 pm - 4:00 pm; Wed 8:30 am - 12:00 pm Smithson Valley Food Bank FM 3159 New Braunfels, TX (830) Hours of Operation: Mon Wed Fri 9:00 am - 11:30 am Department of Assistive & Rehabilitative Services (DARS): Provides comprehensive support for individuals with disabilities, including financial assistance to pay for training. Website: North Office Northeast Office West Office South Office New Braunfels Office Seguin Office Division Office (Austin) Locate your nearest DARS office: Workforce Solutions/Workforce Investment Act (WIA): Provides job search resources & assistance. Qualifying individuals may obtain financial assistance for occupational training programs. Visit to find a Career Center near you. San Antonio/Bexar County locations: 6723 S. Flores Street: Marbach Road: Hillcrest Drive: Walzem Road: E. Houston:

9 Page 12 Student Services Resource Guide Student Services Resource Guide Page 9 Visit and click on Financial Aid & Scholarships for information on scholarships available at the Alamo Colleges. FAFSA Forecaster: Provides a forecast of potential eligibility for aid. Once complete, the information can be transferred into the forecaster to FAFSA forms. Website: Minnie Stevens Piper Foundation: Students can visit the library to obtain free information on scholarships and grants. Call for hours of operation. Phone: Location: 1250 NE Loop 410, Suite 810, San Antonio, TX Website: Project Quest: Provides comprehensive financial & social services to low-income students in Bexar County pursuing qualifying vocational & technical degrees. Location: 515 SW 24th St., San Antonio, TX Phone: Website: In addition to the programs listed above, the following Financial Aid Directories are available in local libraries to assist students in their search for grants & scholarships: Cash for College Directory of Financial Aid for Women Directory of Financial Aid for Minorities The Back to School Money Book AVANCE: Provides free childcare for children under 3 years who reside in the impact area. Call for information or visit Child Care Services Division (CCSD), City of San Antonio: Provides childcare funding for qualifying families. Phone: Outside of Bexar County: Childcare Scholarship: Qualifying individuals must be Bexar County residents, U.S. citizens, low-income, and working and/or going to school full-time with a 2.5 or higher GPA. Applications are accepted in March & April for the following school year. Call Family Service Association at for more information. Head Start: Offers childcare programs across San Antonio for children ages 3 5; phone: ; Early Head Start is available for children under 3 years; phone: website: Smart Start: Provides free childcare resources and referral information for South Texas residents. Phone: SMART ( ) Toll-free: Texas Department of Family and Protective Services (DFPS): Offers help for families looking for childcare providers who will meet their specific needs. Families can also obtain a compliance & complaint history on daycare providers via the website. Go to to obtain this & other helpful information. Phone:

10 Page 10 Student Services Resource Guide Student Services Resource Guide Page 11 Bexar County: Bexar County Legal Aid San Antonio Community Law Center St. Mary s Law School Comal County: Comal County Legal Aid Crisis Center (domestic violence/sexual assault) Jewish Family Service: Attorney Mike Robbins offers free legal advice on any matter the 1 st & 3 rd Tuesday of every month at 5:15 pm. (arrive at least 10 minutes early). Individuals are seen on a first-come/first-serve basis. Phone: (Call to request an appointment.) Location: 1151 Mission Rd., San Antonio, TX Surrounding Areas: Texas Rio Grande Legal Aid Advocacy Inc. (Disability-related issues) (V/TDD) In San Antonio: Family Law Hotline: Bexar County Dispute Resolution Center: Trained volunteers offer mediation services to Bexar County residents at no cost. The Center also offers referral services and community outreach services Shelters: Comprehensive support for victims of domestic violence and their children. Battered Women s Shelter of Bexar County Phone: Guadalupe Valley Family Violence Shelter Phone: ; Crisis Center of Comal County Phone: ; Advocacy: Bexar County: SAPD Victims Advocacy Services Phone: Family Justice Center Phone: Family Violence Prevention Services Phone: Surrounding Areas: Contact the local United Way for information (see page 5). Child Abuse & Neglect: Statewide Hotline

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