How To Plan A Military Career

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1 Training courses 2016 Défense Conseil International - 2, Place de Rio de Janeiro - CS Paris Cedex 08 France - Tél : Fax : S.A. au capital de Paris - SIRET : / TVA intracommunautaire : FR Code APE : 7112B

2 Dear Partner, Safety is an integral part of the quality of air services both for civilian or military organisations and for airlines, industries, services providers, etc. For all of them, safety is the primary concern. In order to address this constant concern, the FRENCH INSTITUTE FOR AVIATION SAFETY (), a major player in the field of prevention and aviation accident and incident investigations, is offering training courses which are constantly being updated and which are part of SMS (Safety Management Systems). The quality of our training courses on prevention, accident investigations, human factor, communication techniques and risk management is acknowledged by experts in aeronautics like ICAO, the Flight Safety Foundation (FSF) and the International Society of Air Safety Investigators (ISASI). What s new for 2016 Fatigue Risk Management System (FRMS) course developed in 2014 is updated to face regulatory changes. To address the risk of loss of control in flight induced by upsets and unknown situations, in accordance with Safety Management Systems, we now propose a new course: Upset Prevention And Recovery Training - Loss of Control in Flight (LOC-I). Two courses are now also available in : the Safety Commanders Course, which is intended for high military officers, and is aiming at developing prevention policies, and the Senior Investigator Training, intended for investigators, which provides training in crisis management of air accidents. We have enhance our Operational Risk Management course to Safety Risk Management to develop a more realistic approach for safety management within operations. We truly hope that you will be our new partner soon, along with our trainees, both civilian and military, who come from 99 different countries and have been trained by the since its creation in 1987 in the different fields related to air safety. Alain MOLINIE our, stands at your disposal for further queries you might have. Thierry DELAHAYE Director Défense Conseil International - 2, Place de Rio de Janeiro - CS Paris Cedex 08 France - Tél : Fax : S.A. au capital de Paris - SIRET : / TVA intracommunautaire : FR Code APE : 7112B

3 CALENDRIER DES STAGES 2016 COURSE SCHEDULE 2016 STAGES EN FRANÇAIS (Español bajo pedido) CODE DURÉE DATES DATES DATES OFFICIER DE SECURITE AERIENNE (ISGS+FH+RTIE+RP+GRO) INTRODUCTION et MISE EN PLACE des SYSTEMES de GESTION de la SECURITE FACTEURS HUMAINS dans la PREVENTION et l INVESTIGATION RECUEIL et TRAITEMENT des INFORMATIONS d ENQUETE TECHNIQUES de RESOLUTION de PROBLEMES et de PRISE de DECISION OSA ISGS FH 4s 1s 1s RTIE 4,5j GESTION du RISQUE SECURITE GRS 3j SYSTEMES de GESTION de la SECURITE RISQUE FATIGUE TECHNIQUES d ENQUETE d ACCIDENT d AVIATION (voilures fixes) TECHNIQUES d ENQUETE d ACCIDENT d HELICOPTERE TECHNIQUES d ENQUETE d ACCIDENT de DRONE RP SGS-RF TEA TEH TED ENQUETEUR de PREMIERE INFORMATION EPI 1s ENQUETEUR TECHNIQUE d ACCIDENT d AVIATION PREVENTION ET RECUPERATION DE LA PERTE DE CONTRÔLE EN VOL ETA UPRT SAFETY COMMANDERS COURSE SCC 2s SENIOR INVESTIGATOR TRAINING SIT 1s 2j 3j 2s 2s 1s 4s 1j 04 janvier au 29 janvier janvier au 08 janvier janvier au 15 janvier janvier au 22 janvier janvier au 26 janvier janvier au 29 janvier avril au 13 avril février au 12 février février avril février au 25 mars février au 04 mars mars au 11 mars mars au 18 mars mars au 22 mars mars au 25 mars mars au 08 avril février au 05 février avril au 15 avril juin octobre au 28 octobre octobre au 07 octobre octobre au 14 octobre octobre au 21 octobre octobre au 25 octobre octobre au 28 octobre novembre au 30 novembre septembre au 23 septembre septembre au 30 septembre septembre octobre au 14 octobre 2016 VOIR FICHE «SCC» EN ANGLAIS 21 Novembre au 25 Novembre 2016 VOIR FICHE «SIT» EN ANGLAIS 8 novembre 2016 GESTION des RISQUES INTERNES GRI 1j 09 Février avril décembre 2016 PROTECTION CONTRE les BLOODBORNE PATHOGENS BBP-Fr 0,5 j 05 février avril septembre 2016 GESTION de PROJETS GDP 2j CONSULTER NAVIGABILITE des AERONEFS d ETAT NAV 2s CONSULTER TRANSPORT AERIEN de MARCHANDISES DANGEREUSES TMD 2j CONSULTER PREVENTION et GESTION de la VIOLENCE PGV 1j CONSULTER FACTEURS TECHNIQUES OPERATIONNELS et ENVIRONNEMENTAUX FTOE 1s CONSULTER Défense Conseil International - 2, Place de Rio de Janeiro - CS Paris Cedex 08 France - Tél : Fax : S.A. au capital de Paris - SIRET : / TVA intracommunautaire : FR Code APE : 7112B

4 CALENDRIER DES STAGES 2016 COURSE SCHEDULE 2016 COURSES IN ENGLISH (Español bajo pedido) CODE duration DATES DATES AVIATION ACCIDENT INVESTIGATOR AAI 4w SAFETY COMMANDERS COURSE (consult ) SCC FATIGUE RISK MANAGEMENT SYSTEM FRMS 3d AVIATION ACCIDENT INVESTIGATION TECHNIQUES (fixed wing) DRONE ACCIDENT INVESTIGATION TECHNIQUES AIT DIT SENIOR INVESTIGATOR TRAINING SIT 1w FLIGHT SAFETY OFFICER (ISMS+HF+IDCP+PS+ORM) INTRODUCTION and IMPLEMENTATION of SAFETY MANAGEMENT SYSTEMS HUMAN FACTORS in the PREVENTION and INVESTIGATION PROCESS INVESTIGATION DATA COLLECTION and PROCESSING PROBLEM SOLVING and DECISION MAKING TECHNIQUES FSO ISMS HF 2w 2w 1w 4w 1w 1w IDCP 4.5d SAFETY RISK MANAGEMENT SRM 3d UPSET PREVENTION AND RECOVERY TRAINING LOC -I PS UPRT 2d 1d 2 February May to 03 June October to 14 October April June November to 09 November November to 25 November November to 18 November November to 25 November November to 23 December November to 02 December December to 09 December December to 16 December December to 20 December December to 23 December September 2016 BLOODBORNE PATHOGENS PROTECTION BBP-En 0.5d 13 May November November 2016 ROTARY WING INVESTIGATION TECHNIQUES RWIT 2w CONSULT AIRLINE ACCIDENT CRISIS MANAGEMENT AACM 4.5d CONSULT AIRWORTHINESS of MILITARY and STATE AIRCRAFT AWT 2w CONSULT PROJECT MANAGEMENT PM 2d CONSULT AIR TRANSPORT of HAZARDOUS GOODS THC 2d 1d CONSULT VIOLENCE PREVENTION and MANAGEMENT VPM 1D CONSULT Défense Conseil International - 2, Place de Rio de Janeiro - CS Paris Cedex 08 France - Tél : Fax : S.A. au capital de Paris - SIRET : / TVA intracommunautaire : FR Code APE : 7112B

5 AVIATION ACCIDENT INVESTIGATOR CODE: AAI Completion of this course qualifies for expert on Aircraft Accident Investigation. This 4 week training course covers classroom lectures, workshops, technical visits and a qualification test. To be knowledgeable about all aspects of the professional practice, both in a national and international context, of an aircraft accident investigator, covering civil as well as military, light and heavy weighted, fixed and rotary winged aircraft. "Aircraft Accident Investigation Expert" Basics on accident prevention: the accident mechanism, systemic causation, safety investigation. Regulatory aspects: International, European organization, jurisdictional and litigation aspects. Planning and readiness: accident response plan, preservation of evidences. Investigation of the accident scene: the wreckage, aircraft systems, FDR, CVR, fire investigation, power plant, fluid sampling (analysis), fracture analysis, wreckage removal, aircraft records and operational status. Investigation of environmental factors: airport facilities, meteorology, etc. Investigation of organizational factors: operations, flight planning, resources management. Investigation of human factors: personnel records, injuries and death causation. Witness interviews and group communication: limitations of witnesses statements, inter-individual communication, communication styles, obstacles to communication. Practical exercises and role playing sessions. Analysis and sequence of events: investigation report (findings, SR, etc.). Technical visits: voice and data recorders laboratory, metallurgy and chemical laboratory. Case studies: reconstruction of accident investigation. 4 WEEKS 120 HOURS AAI 05/16: 20 days from May 09 till June 03, 2016 conducted in French (see leaflet ETA). Price 7350 VAT exc. All civil and military personnel involved in an aircraft accident investigation process. A thorough knowledge of the aviation system is required before attending this course.

6 SAFETY COMMANDERS COURSE CODE: SCC This course is specially designed for managers who need to acquire the full scope of accident prevention. To have a full understanding of a risk management process. To enhance decision making and problem solving abilities. To have an up to date information about incident and accident prevention as well as aircraft accident investigation. "Safety Commanders Course" Management and Safety: basic concepts, accident prevention models, Human Factors Analysis and Classification System, Skybrary, Just and Fair culture. Safety Management System. Fatigue Risk Management System. Managing an investigation. The Emergency Response Plan. Safety Risk Management: a risk management program as an integral part of an accident prevention program, financial impacts, Safety Risk Management process, building a Safety Risk Management program. Principles of communication: witness interview techniques, group communication, how to lead a meeting. Problem Solving, Decision Making: see leaflet PS. Project Management: see leaflet PM. Visits depending on the trainees back ground: French labs, BEA, BEAD, French Air Base, company operations, Practical exercises and case studies. 2 WEEKS - 60 HOURS SCC 10/16: 10 days from October 03 till 14, 2016 Price: contact All high ranking managers, officers in charge of aviation safety supervision at company, HQ or Airbase level. This course is customized in order to cover the various aspects of risk management and constantly adapted during the stay to meet trainees requirements.

7 FLIGHT SAFETY OFFICER CODE: FSO Combining the five modules: ISMS + HF + IDCP + PS + SRM, FSO offers a comprehensive training. Participants are qualified as advisors to their management to implement and to run/administrate aviation Safety Management Systems and to participate in or to conduct incident investigations. FSO may be complemented by the 2 week course Accident Investigation Techniques (AIT or RWIT) to qualify as expert in Aircraft Accident Investigation. To be able to implement and administer an SMS within an organization, by understanding the basics and tools of Safety Management Systems. To have the essential knowledge covering the whole of the items relating to the safety in flight and on the ground of the civil and military, fixed wing and rotary wing, aircraft. "Flight Safety Officer" "Safety Management Systems Expert" Introduction and implementation of Safety Management Systems: see leaflet ISMS. Human Factors in the prevention and investigation process: see leaflet HF. Investigation Data Collection and Processing: see leaflet IDCP. Problems Solving and decision making techniques: see leaflet PS. Safety Risk Management: see leaflet SRM. 4 WEEKS HOURS FSO 11/16: 20 days from November 28 till December 23, 2016 language conducted in French language (see leaflet OSA). Price 7170 VAT exc. All personnel involved in the aviation safety process: manufacturers, air forces, airlines and air work operators and managers, pilots, engineers, controllers, staff and executives of civil and military aviation administrations, airport managers, members of professional associations, insurance companies, lawyers and aeronautical experts.

8 INTRODUCTION AND IMPLEMENTATION OF SAFETY MANAGEMENT SYSTEMS CODE: ISMS This introductory course provides the mandatory basic knowledge to implement an aircraft incident and accident prevention programme within the scope of Safety Management Systems. ISMS covers the fundamentals, and, with the four additional modules HF, IDCP, PS and SRM, forms the series to qualify as an expert on SMS. To be able to implement and administer an SMS within an organization, by understanding the basics and tools of Safety Management Systems. To be trained on the essentials of the SMS toolbox. "Introduction and Implementation of Safety Management Systems" Basics on incident and accident prevention: the accident continuum, the sequence of events and the accident mechanism, systemic causation. Safety culture. Regulatory references: basics on SMS, responsibilities, economical balance, reporting obligations. SMS tools: safety information exchange and feedback, flight operations Quality Assurance, flight data follow up and analysis, safety investigation, accident preparedness and contingency planning. SMS implementation. 5 DAYS - 30 HOURS ISMS 11/16: 5 days from November 28 till December 02, 2016 conducted in French (see leaflet ISGS) Price 2280 VAT exc. All personnel involved in the aviation safety process: manufacturers, air forces, airlines and air work operators and managers, staff and executives of civil and military aviation administrations, airport managers, members of professional associations, insurance companies, lawyers and aeronautical experts. SPECIAL OFFER: 3650 (VAT exc.) ISMS 11/16 + HF 12/16 from November 28 till December 09, 2016

9 HUMAN FACTORS IN THE PREVENTION AND INVESTIGATION PROCESS CODE: HF As a complement to the course Introduction and Implementation of Safety Management Systems, this course highlights the many aspects of the aviation safety dealing with human factors. This course is one of the 5 modules of the series to qualify as an expert on SMS. To be familiarized with human sciences applicable to the aviation activities. To have individual and collective capabilities, limitations, flaws and errors Knowledge. To be able to detect and control their frequency and their impact on safety. "Human Factors in the Prevention and Investigation Process" Human factors: Introduction to the Human Factors, physiology and aviation safety (effects of altitude, accelerations, vibrations, sensory illusions, life hygiene). Human performance: scope of the human factors within complex socio-technical systems, intellectual mode of operation (memory, schemes, representations, expertise, workload), physiological and psycho-sociological aspects (behavior, personality, emotions, stress), major factors affecting the intellectual work. Improving human performance: individual and organizational methods, automation (advantages and drawbacks). 5 DAYS - 30 HOURS HF 12/16: December 05, till 09, 2016 conducted in French (see leaflet FH) Price 2280 VAT exc. All civilian and military managers and executives of the aviation system, and particularly staff personnel involved in the prevention and investigation of aircraft accidents or incidents. SPECIAL OFFER: 3650 (VAT exc.) ISMS 11/16 + HF 12/16 from November 28 till December 09, 2016

10 INVESTIGATION DATA COLLECTION AND PROCESSING CODE: IDCP This course proposes practical technics to enhance information collection and processing in the scope of Safety Management Systems. IDCP is one of the 5 modules of the series to qualify as an expert in SMS and one of the 4 modules of the series to qualify as an expert in Aircraft Accident Investigation. To use the appropriate techniques when interviewing aviation accident or incident witnesses, and - when leading working groups or meetings within the scope of prevention or investigation. "Investigation Data Collection and Processing" Introduction to witness hearings: limitations of witnesses statements, inter-individual communication, adaptive communication styles, obstacles to communication, concordance and discordance, territories and zones, nonverbal communication, body and facial languages, installing and maintaining a witness motivation, managing an interview session, active listening and facilitation, coping with silences and transactions, discussion and questioning techniques. Introduction to group communication: meetings and working groups, installing group dynamics, synergy, collective problems solving and decision making. Numerous practical exercises and role playing sessions with video assessment. 4.5 DAYS - 27 HOURS IDCP 12/16: 4.5 days from December 12 till 16, 2016 conducted in French (see leaflet RTIE) Price 2050 VAT exc. All personnel involved in the aviation safety process within the framework of SMS, either in charge of conceiving and conducting an accident prevention programme or managing risks, taking part in an aviation accident or incident investigation, or having to obtain safety information from individuals or from groups.

11 PROBLEM SOLVING AND DECISION MAKING TECHNIQUES CODE: PS This workshop-type training proposes a practical complement for aviation safety personnel or accident investigators to enhance their efficiency in communicating, in resolving problems and in making decisions. This training is one of the 5 modules of the series to qualify as an expert in SMS and one of the 4 modules of the series to qualify as an expert on Aircraft Accident Investigation. To use appropriate problem solving and decision making techniques, adapted to the context of preventing or investigating aviation accidents and incidents. "Problem Solving and Decision making Techniques" Problem solving: what the problem is and is not, how to find out facts and opinions, defining the problem causes, working out possible solutions, and selecting the most appropriate. Making a decision: implementing, protecting and controlling an action plan. Reasoning method applicable to solving an aviation accident or incident. Practical exercises and case studies. 2 DAYS - 12 HOURS PS 12/16: 2 days from December 19 till 20, 2016 conducted in French (see leaflet RP) Price 980 VAT exc. All personnel involved in the aviation safety process, either in charge of conceiving and conducting an accident prevention programme or taking part in an aviation accident or incident investigation. SPECIAL OFFER: 1880 (VAT exc.) PS 12/16 + SRM 12/16 from December 19 till 23, 2016

12 SAFETY RISK MANAGEMENT CODE: SRM SRM improves the acquisition of the methods and practices: for a most efficient implementation of a Safety Management System. This course is one of the 5 modules of the series to qualify as an expert in SMS and one of the 4 modules of the series to qualify as an expert in Aircraft Accident Investigation. To develop a qualitative and quantitative approach to Safety Risk Management. To develop a systemic approach to risk management to steer more realistically and more efficiently an accident prevention program. To be capable of giving solutions based on a systematic risk analysis and ensure a continuous supervision of the effectiveness of the implemented risk control measures. Definition of risk. A risk management program as an integral part of an accident prevention program. Financial impacts. Safety Risk Management process. Hazard identification. Risk matrix. Risk reduction tools. Managing a Safety Risk Management process, strategies of risk control. Case study. Building a Safety Risk Management Program. "Safety Risk Management" 3 DAYS - 18 HOURS SRM 12/16 3 days from December 21 till 23, 2016 conducted in French (see leaflet GRS) Price 1370 VAT exc. All personnel, managers and supervisors with decision making responsibilities in an aeronautical organization, as well on the ground as in flight. SPECIAL OFFER: 1880 (VAT exc.) PS 12/16 + SRM 12/16 from December 19 till 23, 2016

13 UPSET PREVENTION & RECOVERY TRAINING LOSS OF CONTROL IN-FLIGHT (LOC-I) GROUND COURSE CODE: UPRT en In accordance with regulations and Safety Management Systems, this training provides solutions to address the risk of loss of control in flight induced by upsets and unknown situations. This course is composed of lectures and practical sessions. Propose in-depth theoretical and practical knowledge in order to understand, avoid and recover from loss of control in flight situations for all types of fixed-wing aircraft (civilian and military). "Upset prevention & recovery training loss of control in flight (LOC-I) ground course" Theoretical aspects of loss of control in flight and pilot versus unknown situations : general information on UPSET, interactive case studies, reminder of aerodynamics basic principles, analysis of main LOC-I causes and appropriate actions for avoidance and recovery. Conclusion & lessons learned. Human factors module: analysis of real life situations under the human factor perspective, general information on situational perception, expertise levels and situational control modes, errors, performance, regulation and decision making, management of a complex system, sufficiency concept. Conclusion & lessons learned. 1 DAY - 6 HOURS UPRT 02/16: February 02 UPRT 04/15: April 05 UPRT 06/16 June 07 UPRT 09/16 September 13 UPRT 11/16 November 08 This course also conducted in French Price 660 VAT exc. Professional pilots (civilian and military) and, in particular, airlines TRI, SFI and FI.

14 AVIATION ACCIDENT INVESTIGATION TECHNIQUES (FIXED WING) CODE: AIT Extending the training into Safety Management System, the AIT course enables to better understand and to carry out an aircraft incident or accident investigation. This course is one of the 4 modules of the series to qualify as an expert on Aircraft Accident Investigation. To have a practical and up to date training about an aircraft accident investigation (fixed wing), international regulations, preliminary measures, investigation of events and causes, report writing. To fully understand an investigation process and roles of expert board members. "Aviation Accident Investigation Techniques (fixed wing)" Basics on accident prevention: the accident continuum, the sequence of events and the accident mechanism, systemic causation. Aviation accident investigation: International and European regulations. Investigation techniques: accident response and crisis management, individual and organizational preparation, wreckage and site investigation, recorders and non-volatile memories, investigation of aircraft systems and instruments, Investigation of fire, report writing and safety recommendations. Visits to investigation laboratories: FDR, CVR, chemical, metallurgy and workshops. Case study. 2 WEEKS - 60 HOURS AIT 11/16: 10 days from November 14 till 25, 2016 conducted in French (see leaflet TEA) Price 4060 VAT exc. All personnel who can be occasionally involved in an aviation accident investigation: aircraft, engines and equipment manufacturers, airlines, civil and military aviation supervising authorities, airport managers, air traffic controllers, insurers, lawyers and other experts specialized in aviation matters.

15 DRONE ACCIDENT INVESTIGATION TECHNIQUES CODE: DIT This course is a further training to the Safety Management System, it enables to understand and to carry out drone-related accident, incident investigations. To have a practical and updated training on drone accident investigation, regulations, preliminary measures, search for evidences and causes and safety recommendation. To understand the investigation process as well as the role of experts and members of an investigation committee. "Drone Accident Investigation Techniques" Basics on accident prevention: the accident continuum, the sequence of events and the accident mechanism, systemic causation. Aviation accident investigation: International and European regulations, responsibilities, National specifications, Military specificities. Drones investigation techniques: aerodynamics, operations principles, systems configuration. Investigation techniques: accident response and crisis management, individual and organizational preparation, wreckage and site investigation, recorders and non-volatile memories, investigation of aircraft systems, investigation of fire, safety recommendations. Human Factors: physiology basis, performances, stress and fatigue management, crew communication, CRM, decision making process, drones and ordnances. Multiple case studies. 5 DAYS - 30 HOURS DIT 11/16: 5 days from November 14 till 18, 2016 conducted in French (see leaflet TED). Price 2280 VAT exc. This training is intended for any person who might take part in drone accident investigations: manufacturers, airlines, military or civilian authorities, air traffic control, airport managers, insurers, jurists and aeronautical experts.

16 FATIGUE RISK MANAGEMENT SYSTEM CODE: FRMS Fatigue is a determining factor in safety. Fatigue Management is a way to improve the operations' safety. This evolution is based on the implementation of a Fatigue Risk Management System. This course proposes a theoretical Knowledge on fatigue and the necessary steps to implement a Fatigue Risk Management System (FRMS). To understand regulations and obligations inherent in fatigue management. Developing knowledge on the fatigue factor and its management. Principles and assets for the implementation of a FRMS. "Fatigue Risk Management System" Regulatory references: ICAO, EASA, national regulations. Theoretical basis of fatigue and its management: fatigue, vigilance, sleep, circadian rhythms, sleep inertia, fatigue factors in flight operations, strategies for managing fatigue. Fatigue Risk Management System principles: fatigue management policy, fatigue management tools (hazard identification, quantification of the risks, strategies to master fatigue), maintaining safety (respect of safety objectives, constant improvement of fatigue management), promoting safety (training on fatigue and communication). Case studies. 3 DAYS - 18 HOURS FRMS 11/16 3 days from November 07 to 09, 2016 conducted in French (see leaflet SGS-RF) Price 1370 VAT exc. This training is intended for executive officers engaged in safety-related activities: air force, airline operators, air groups in public sector, supervisory authorities, members of professional organisations, insurers, jurists, experts.

17 BLOODBORNE PATHOGENS PROTEC. OSHA REGUL. BLOODBORNE PATHOGEN 29 CFR CODE: BBP-En Bloodborne Pathogens are micro-organisms present in blood or other body fluids that can cause diseases to human beings through physical contact. Bloodborne Pathogens training is mandatory for individuals who might be exposed to blood or other potentially infectious materials in an accident site. To be familiarized with "Bloodborne Pathogens". To be trained who are at risk, how to protect themselves, how to behave on an accident site. The BBP certificate is delivered after completion of this course (valid 1 year) Biohazards associated with aircraft accident investigation. Procedures to control exposure to Bloodborne pathogens in an accident investigation. Modes of Bloodborne pathogen transmissions. Exposure control plan. Recognition of biohazards. HBV vaccination. Personal Protection Equipment. Exposure incidents. 3.5 HOURS BBP-En 05/16: 0.5 day (morning) May 13, 2016 BBP-En 10/16: 0.5 day (morning) November 18, 2016 conducted in French (see leaflet BBP-Fr) Price 230 VAT exc. All Accident Investigators and personnel having access to an accident site or in contact with materials coming from the site.

18 SENIOR INVESTIGATOR TRAINING CODE: SIT This course is dedicated to experienced investigators who may be "Investigator In Charge". To have an up to date information about incident and accident prevention. To enhance decision making and problem solving abilities. Tips and tricks training for leading a Multicultural Team. To be trained for families and media management. Management and Safety: SMS introduction, Human Factors Analysis and Classification System, Fatigue Risk Management System, feedback programs, just and Fair Culture, Skybrary. Manufacturer approach. Problem Solving, Decision Making: how to find out facts and opinions, defining the problem causes, working out possible solutions, and selecting the most appropriate, Implementing, protecting and controlling an action plan. Reminder on witness hearings. Group communication: meetings and working groups, installing group dynamics, synergy, collective problems solving and decision making. Special training on families and media management. Practical exercises and role playing sessions with video assessment. Practical exercises and case studies. A major accident case study. "Senior Investigator Training" 5 DAYS 30 HOURS SIT 11/16: 5 days from November 21 till November 25, 2016 Price 2280 VAT exc. All civil and military accident investigator.

19 ROTARY WING ACCIDENT INVESTIGATION TECHNIQUES CODE: RWIT Extending the training into Safety Management Systems, the RWIT course enables to better understand and to carry out helicopter incident or accident investigations. This course is one of the 4 modules of the series to qualify as an expert on Aircraft Accident Investigation. To have a practical and up to date training about a helicopter accident investigation, international regulations, preliminary measures, investigation of events and causes. To fully understand an investigation process and roles of expert board members. "Rotary Wing Accident Investigation Techniques" Basics on accident prevention: the accident continuum, the sequence of events and the accident mechanism, Systemic causation. Aviation accident investigation: International and European regulations. Investigation techniques: accident response and crisis management, individual and organizational preparation, wreckage and site investigation, recorders and nonvolatile memories, investigation of systems and instruments, aerodynamics, flight mechanics and power plant related causes, investigation of fire, safety recommendations. Visits to investigation laboratories (FDR, chemical, metallurgy) and workshops. Case study. 2 WEEKS - 60 HOURS RWIT 10 days => consult conducted in French (see leaflet TEH) Price 4060 VAT exc. All personnel who can be occasionally involved in a helicopter accident investigation: helicopter, engines and equipment manufacturers, airlines, civil and military aviation supervising authorities, airport managers, air traffic controllers, insurers, lawyers and other experts specialized in aviation matters.

20 AIRLINE ACCIDENT CRISIS MANAGEMENT CODE: AACM This training addresses SMS requirements governing airline accident response plans. To understand the airline involvement and responsibilities following the occurrence of an aircraft accident or serious incident. To become capable of implementing and updating the airline s emergency response plans. To know the role of decision makers and participants involved into the airline s emergency response plans. Airline involvement and responsibilities in case of an accident or serious incident. Contingency response plan. Airline participation to the accident investigation. Airline station emergency procedures, Airline partners, contractors, code share partners. Crew and crew families handling. Passengers and passengers next of kin handling. Private property and personal belongings handling. Press, media and public relations handling. Security and protection. Legal and financial requirements. Logistic and technical support. Implementation of plans, education and training. Case study. "Airline Accident Crisis Management" 4.5 DAYS 27 HOURS AACM 4.5 day => consult Price 2050 VAT exc. Airline personnel in charge of SMS implementation and emergency response plans and staff involved in case of activation of the airline emergency response plan. Emergency Director, participants of headquarters, stations,subcontractors, handling agents partners. Airline representatives to other emergency response centres, investigation body, rescue organisations, judicial authorities, families...

21 AIRWORTHINESS OF MILITARY AND STATE AIRCRAFT CODE: AWT The AWT course addresses the concepts of military and State aircraft airworthiness required to set up an organization compliant with European Aviation Safety Agency (EASA) and French State Aviation Authority regulations. To have the knowledge of the regulations applicable to aircraft and organizations in State context. Being sensitize to the requirements of FRAs and of their latest developments in order to organize a controlled environment, recognized by other controlled environments, notably in the field of EASA and of the European Defence Agency (EDA), "European Military Airworthiness Requirements" (EMARs). International and national Airworthiness regulations. FRA 21 (S/Part J & G): Airworthiness and environmental certification of aircraft and related products, Certification of design and production organizations. FRA M (S/Part G+I): Continuing Airworthiness. FRA 145 Aeronautical regulation. FRA 66 Maintenance licensing. FRA 147 (Training organizations requirements). Fuel Tank Safety: CDCCL. Electrical Wiring Interconnection System (EWIS). Human Factors. Safety Management Systems. "Airworthiness of Military and State Aircraft" 2 WEEKS - 60 HOURS AWT 10 days => consult conducted in French (see leaflet NAV) Price 4060 VAT exc. All civilian and military personnel, engineers, managers, quality managers, technicians and mechanics in charge of aircraft airworthiness in the framework of military and State institutions.

22 PROJECT MANAGEMENT CODE: PM This workshop-type training is a practical complement for aviation safety personnel or accident investigators to enhance their efficiency in managing a project. Organizations using this process report more successful projects results due to improved communications, better delegation of responsibilities, reduction of problems and more cost effective resources allocation. Projects are completed on time and budget, and with the desired results. To appropriate project management techniques adapted to the context of installing and implementing accident prevention programs, and aviation accidents and incidents investigations. "Project Management" 2 DAYS - 12 HOURS PM 2 days => consult Every organization today achieves results through a project focus. These projects come in all sizes, varieties and complexity. They range from raising a barn to landing on the moon, but in each case, every member of the project team must possess excellent process and people management skills in order to get project completed on time, on budget and with the desired results Poorly managed projects are costly, not only financially but also in wasted time and demoralized personnel In taking the course, participants learn to apply proven methods for defining, planning and implementing projects effectively as well as an efficient preventive approach for problem prevention. This equips team members with the skills necessary to prevent projects from being derailed, and most importantly with a rational process to put project back on track whenever necessary. conducted in French (see leaflet GDP) Price 980 VAT exc. All personnel involved in the aviation safety process, either in charge of conceiving and conducting an accident prevention programme or taking part in an aviation accident or incident investigation.

23 AIR TRANSPORT OF HAZARDOUS GOODS CODE: THC This course is an initial approach to the safe management of hazardous goods. It makes a useful complement to the Safety Risk Management (SRM) course. To be acquainted with all regulatory and operational aspects related to the air transport of cargo and hazardous material. "Air Transport of hazardous Goods" 2 DAYS - 12 HOURS THC 2 days => consult The air transport contract: Airway Bill, The Warsaw Convention, cargo manifest, packaging rules. Air transport regulations: certification of cargo compartments, responsibilities, agreement to operate, Staff training requirements, Annex 18, classification of dangerous goods, operational aspects. Hazard and prevention, aircraft loading, weight and balance, packing, stowing, in flight cargo displacement, mixing dangerous goods. Case studies. conducted in French (see leaflet TMD) Price 890 VAT exc. All staff and line personnel of airlines and air work operators and managers, civil and military aviation supervising authorities, airport managers, members of professional associations, insurance companies, lawyers and aeronautical experts.

24 VIOLENCE PREVENTION & MANAGEMENT IN THE AERONAUTICAL FIELD UNRULY PASSENGERS CODE: VPM This course is a complement to the human factors course and addresses the management of the increasingly alarming issue of airline passengers violent behavior. This product useful and practical is the result of very close teamwork between aeronautic career professionals and medical specialists to address aggressive behaviors. Development and analysis of all the mechanisms involved in conflicts between crew members and passengers. Presentation of an easy and effective method to anticipate and disarm crisis situations. This method is applied during the whole training period through practical exercises. "Violence Prevention & Management in the Aeronautical Field" 1 DAY - 6 HOURS VPM 1 day => consult Position of the problem: What are the facts, what are the consequences from an economic as well as a human point of view? What is the relationship between stress and aggressiveness? What is aggressiveness? Analysis of different scientific approaches, the role of perception and self-training, application to real situations experienced on board. What happens when we are aggressed? analysis of the behavioral responses and their effects. Crisis Management: The ARC EN SAS method, the ways out, creation of strategies at an individual and team level, Positive management of the experience by better anticipation and better handling. conducted in French (see leaflet PGV) Price 530 VAT exc. All those in the aeronautical field who are in direct contact with the passengers.

25 GENERAL INFORMATION Training is delivered in French and (Spanish on request). Registration. Applicants will be registered upon reception of the registration form. Please use one form for each attendee. One single form may be used to register same initial attendee to different training courses. A personal letter containing all practical information is sent to each applicant prior to start the course. Location and timing. Unless otherwise specified, the courses are conducted at the facilities in 48 bis, rue de Monceau PARIS. Lectures or visits are normally scheduled every French working day from 9.00 am to 5.00 pm. or 4.30 pm. Documentation. Adequate documentation and a flash memory are provided to attendees in the language specified for each course. Attendees are expected to be fluent in the used language. Certificate of completion. A certificate of completion is issued at the end of the last lecture of every course session. Some courses are subject to an evaluation quiz. Certificate of Expert in Safety Management Systems. This certificate is issued to the trainee who as completed: the FSO course, or the series of courses ISMS + HF + IDCP + PS + SRM (or any equivalent course in French) Certificate of Expert in Aircraft Accident Investigation. This certificate is issued after completion of: the AAI course, or the series of courses AIT (or RWIT)+ IDCP +PS + SRM (or any equivalent course in French) Tuition fees. The price of each course is mentioned on the appropriate description sheet. It covers the instruction, documentation, visits including the transportation to the visited sites, lunch in the company restaurant specified by. The cost of accommodation is not included in the course price. If, on request, training courses are to be conducted outside the Paris area, travel and accommodation expenses of the lecturers will be charged. The courses are considered professional training of which, in some countries, training fees are tax-deductible. Terms of payment. A ten percent tuition fee deposit (excluding taxes) is required at the latest one month before the course begins. This sum is not reimbursable unless is informed of the participant's withdrawal from the course by registered letter at the latest two weeks before the course begins. The course charge will be reduced by 10% in case the registration is made at the latest three months before starting the course, together with 30% tuition fee deposit (tax exclusive). will only reimburse this down payment if the course is cancelled as described hereafter. In any case, the balance is payable not later than the first day of the course. Payments may be addressed to the account of DCI N CA-CIB - 9, Quai du Président Paul Doumer - F PARIS LA DEFENSE - IBAN N FR BIC BSU IFRPP or by cheque payable to DEFENSE CONSEIL INTERNATIONAL. DCI cannot accept any voucher or credit card. In case of late payment, DCI reserves the right to apply a penalty equal to one and a half the legal interest rate. Cancellations. reserves the right to cancel a course, in which case it will reimburse all sums paid. Cancellation will be notified at least 10 days before the beginning of the course. Custom fitted training courses. Upon request of one or several organizations, aviation safety training courses may be fitted to specific needs. In such cases, the course contents can cover or stress different matters such as fighter, transport or helicopter operations, air traffic control, airport management, etc. Number of attendees, dates, duration, language, location and costs will be fixed on a common agreement basis. Défense Conseil International - 2, Place de Rio de Janeiro - CS Paris Cedex 08 France - Tél : Fax : S.A. au capital de Paris - SIRET : / TVA intracommunautaire : FR Code APE : 7112B

26 INSTITUT FRANÇAIS DE SECURITE AERIENNE - THE FRENCH INSTITUTE FOR AVIATION SAFETY REGISTRATION FORM (one form for each applicant) Please return to, by , mail or fax. REQUESTED COURSES DATES TOTAL AMOUNT = PRICE+ VAT (WHEN APPLICABLE) APPLICANT TRAINEE Mr FAMILY NAME: Mrs Miss Given name: RANK / TITLE: Speciality: ADDRESS (where to reach the attendee and send the convocation ) ORGANIZATION: DEPARTMENT / DIVISION: POST / FUNCTION: Phone: Fax: BIRTHDATE PLACE OF BIRTH COUNTRY NATIONALITY PASSPORT N or ID Card (Europe) REQUESTING ORGANIZATION NAME ADDRESS DATE and PLACE of issue Phone Fax NAME OF CORRESPONDING PERSON INVOICING (name and address) Phone Fax Phone REGISTRATION AND PAYMENT (excerpt from the general terms of sale) - registration at the latest 1 month before the start date of the course with a 10% total amount deposit - balance payable before the first day of the course Invoices will be paid by cheque payable to DCI* or transfer on DCI* account (CA-CIB - Account N ) - IBAN N FR BIC BSUIFRPP. DCI denies all others means of payment. Fax Seal of the requesting organization : Date and Signature : * is a department of AIRCO, the aeronautical branch of DCI Défense Conseil International - 2, Place de Rio de Janeiro - CS Paris Cedex 08 France - Tél : Fax : S.A. au capital de Paris - SIRET : / TVA intracommunautaire : FR Code APE : 7112B

27 GENERAL TERMS OF SALE October 2014 Definitions - These terms apply to training courses performed by DCI through its French Institute for Aviation Safety hereinafter referred to as «DCI» for civilian or military, French or foreign personnel (the Customer(s) ), within DCI premises or within specialized structure placed at DCI s disposal, in France or abroad. Purpose and Field of Application - Any order for training involves Customer's unconditional acceptance of and full adherence to these General Terms that shall prevail over all Customer's other documents, such as, but not limited to, general terms of purchase. No exception or dispensation to these General Terms is opposable to DCI unless expressly accepted by the latter in writing. Conditions of Training - Training course schedule - DCI determines training course dates and reserves the right to cancel scheduled training courses subject to the prior information of the Customer with reasonable notice. If DCI cancels a course that the Customer has paid in advance, such advance payment shall be reimbursed to the Customer in full and shall be exclusive of any other compensation. Precedent conditions - Acceptance of the training is subject to an order or formal approval sent by the Customer one (1) month before the beginning of the training. Payment of an advance by the Customer is a precedent condition for the beginning of training courses. DCI shall provide Customer with a training course description that summarizes course objectives. DCI shall not be responsible for the trainee's performance and results at the end of the training period. Where appropriate, training for companies, it will be sent to Customer, in duplicate, a continuing vocational training agreement as provided by law. The Customer undertakes to return as soon as possible a signed copy with the stamp of the company. Price, Invoicing and Payments - The participation fees are indicated on each training sheet. Unless otherwise agreed, they include training, documentation, visits and transportation to the tour sites planned. It includes also lunch during the training day in a restaurant designated by DCI. Accommodation shall be carried out at the expense of the trainee. For courses held outside the premises of DCI, the cost of travel and accommodation for speakers are charged extra. The cost of the DCI training courses are deductible of continuing vocational training: the invoice serves as convention for vocational training. Prices indicated do not include taxes. They are firm, final and not subject to revision, unless otherwise expressly agreed by DCI. These prices could be plus VAT applicable on the date of issuance of the invoice depending on the type of service provided by DCI. Any training or cycle started is due in full, unless otherwise expressly agreed by DCI. A first payment of an amount equal to 10% of the quotation excluding Tax (HT) must be made no later than one month before the course begins. The total amount of training course must be paid before the training course begins. Specific Provisions - Specific provisions such as financial provisions (price and payment deadline) shall be stipulated in the training offer and/or on the invoice. Certifications - A certificate of presence, as well as a training certificate, is issued to the Customer at the end of each training course, on the condition that the trainee has actually participated in the course. Refusal of Order - If a Customer places an order with DCI without having paid for previous orders, DCI reserves its right, with no further reason and without incurring any liability, to refuse to honor the order and deliver the relevant training courses, without any compensation being due to Customer, for any reason whatsoever. Cancellation and Postponement Terms - Any cancellation or postponement by the Customer must be communicated in writing at least fifteen (15) days before the beginning of the training. Any cancellation or postponement by the Customer, even in a case of force majeure, notified or transmitted less than fifteen (15) days before the beginning of the training, shall give rise to the payment to DCI of an amount equivalent to 50% of the price of the training as compensation. Beyond fifteen (15) days, no penalty for cancellation shall be due, save for the reasonable expenditures already undertaken by DCI (such as hotel booking, train/planes tickets, location, ). DCI shall provide the relevant invoices. Obligations Of The Customer - The Customer accepts to: - pay the price of the training; - refrain from reproducing material or documents whose copyright belongs to DCI, without prior written consent from DCI; and - refrain from using audio or video recording equipment during training courses, without prior written consent from DCI. DCI Commitments And Liabilities - DCI agrees to provide training with good care and diligence. In consideration thereto, DCI s obligation is a reasonable efforts obligation. Therefore, DCI will be liable for direct damage resulting from the improper execution of its training services, excluding any indirect or consequential damage. In any case, DCI's overall liability, under the terms of and resulting from the training, shall be limited to the total price of the training. Payment by OPCA (ORGANISME PARITAIRE COLLECTEUR AGREE) - If the Customer wants the payment to be issued by the OPCA which it depends, it is up to him (i) to apply for support before the start of training course and to ensure the successful completion of the application; (ii) to explicitly indicate its registration form or on the order form; (iii) ensuring the successful completion of payment by the authority appointed. If OPCA supports part of the cost of training, the balance will be charged to the Customer. Confidentiality and Intellectual Property - It is expressly agreed that all information disclosed by DCI under the terms of and resulting from the training must be considered as confidential (hereafter «Information») and cannot be communicated to third parties or used for a different purpose than that of training, without the prior and written consent of DCI. Intellectual property rights over all Information disclosed by DCI, whatever the material, under the terms of and resulting from the training, in particular the course material and other documents provided for the performance or execution of the training, belong exclusively to DCI. In consideration thereto, the Customer shall keep the Information in strict confidence and shall protect the Information with the same degree of care as it uses with its own confidential information in order to prevent its disclosure (but in no event less than reasonable care). The Customer shall arrange the respect by the trainees of the aforementioned provision. The disclosure of Information by DCI shall not, under any circumstance, be construed as granting or conferring any rights by license or otherwise in any Information. The same applies as regards intellectual or industrial property rights royalties or other rights related to intellectual and industrial property, copyrights, brands or business secrets. Payment of the training price does not imply any transfer of intellectual property rights on Information. Notwithstanding the above, DCI grants the trainee, subject to third party rights, a non-exclusive, non-transferable and strictly personal license for the use of course material provided during the training, whatever the form. The trainee has the right to photocopy this material for his personal use for study purposes, on the condition that the indication of DCI's copyright or any other intellectual property rights are reproduced on each copy of the course material. The trainee and Customer do not have the right, without prior consent from DCI to: - use, copy, modify, create derivative work or distribute course material except as provided for in these General Terms; - disassemble, decompile or translate course material, unless legally provided for and without the possibility of a contractual renunciation; - sub license, rent or lend course material; - use training course material for purposes other than training. Data Processing and Liberties - Information communicated by the Customer to DCI for the application and the execution of training services may be, in particular, communicated to DCI's contractual partners for the needs of the said training courses. In compliance with the relevant French regulations, the Customer can write to DCI to oppose any communication and/or publication of information. It can also exercise its access and correction rights. Waiver - The fact that DCI does not avail itself at a given moment in time of any one of these General Terms cannot be interpreted as a waiver of its right to avail itself of any of these General Terms at a later date. Applicable Law - French law apply to these General Terms and to all relations between DCI and its Customers. Assignment of Jurisdiction - All disputes that cannot be settled amicably shall be submitted to the exclusive competence of Paris commercial courts, without regard to the place of Customer's head office or residence, even in the event of interlocutory proceedings or warranty claim, or plurality of defendants. DCI s Domiciliation - DCI is domiciled at 2, place de Rio de Janeiro, PARIS, FRANCE. Défense Conseil International - 2, Place de Rio de Janeiro - CS Paris Cedex 08 France - Tél : Fax : S.A. au capital de Paris - SIRET : / TVA intracommunautaire : FR Code APE : 7112B