Prepared for. Florida Department of Transportation, Freight Logistics and Passenger Operations, Transit Office

Transcription

1 Prepared for Florida Department of Transportation, Freight Logistics and Passenger Operations, Transit Office

2 PUBLIC TRANSIT IN FLORIDA This Handbook offers a general overview of public transit in the State of Florida. The information in the following pages provides insight into transit s contribution to meeting the statewide transportation objectives and mission of the Florida Department of Transportation (FDOT). Additionally, the information is used in reporting statewide performance measures. Public transit plays an important role in maintaining the livability of Florida s growing communities. Transit not only helps alleviate traffic congestion and improve air quality, but also provides mobility for many of Florida s citizens, as well as visitors and tourists to the Sunshine State. Transit also plays a critical role in meeting the mobility and accessibility needs of transit-dependent Floridians and visitors who, due to physical handicap, age, or economic disadvantage, cannot drive or own an automobile. By providing mobility and accessibility to millions of Florida s residents and visitors, transit helps to improve the overall quality of life in Florida s communities. This Handbook provides a synopsis of FDOT s transit resources, a profile of Florida s transit systems, and a snapshot of their performance in Although there are rural and urban transit systems in Florida, the focus of this handbook is on Florida s urban fixed-route transit systems. Information about Florida s demand-response transit systems can be obtained from the Annual Operations Report published by Florida s Commission for the Transportation Disadvantaged. In 2013, 29 of Florida s 30 fixed-route transit systems (including bus, rail, and vanpool modes) and 2 other separate vanpool services provided transportation for more than 278 million trips.* FDOT Mission Supporting and improving public transportation in Florida is an integral part of FDOT s mission, which is to provide a safe transportation system that ensures the mobility of people and goods, enhances economic prosperity and preserves the quality of our environment and communities. For more information on FDOT and public transit in Florida, please visit the FDOT website: or call (850) *Key West Transit also operates fixed routes, but is classified as a rural system and does not report to NTD. Florida Transit Handbook

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4 FLORIDA TRANSIT HANDBOOK Contents FDOT Public Transit Office... 5 FDOT Offices of Modal Development (OMD)... 7 Florida s Transit Systems... 9 Transit System Profiles...10 Transit System Summary Transit Fares...47 Glossary of Terms...48 Florida Transit Handbook

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6 FDOT Public Transit Central Office (850) Suwannee Street, Mail Station 26, Tallahassee, FL FDOT Public Transit Office Transit Mission The mission of the FDOT Transit Office is to identify, support, advance, and manage cost-effective, efficient, and safe transportation systems and alternatives to maximize the passenger-carrying capacity of surface transportation facilities. The FDOT Transit Office consists of three sections (Transit Planning; Grants Administration; Transit Operations and Safety), each of which has specific areas of responsibility. Transit Planning The Transit Planning unit is responsible for statewide transit planning, legislative, and policy analysis, developing and monitoring the implementation of state transit development planning (TDP) rules and guidelines, performance monitoring, transit information systems, transit facilities planning, transit oriented development, technical assistance, and training. Some of the programs and activities implemented and managed by the Transit Planning unit in fulfillment of these responsibilities are: Development of Florida s transit strategic plan; preparation of transportation development plan (TDP) policy guidance and training; development and support of the Florida Transit Information System (FTIS), Transit Boardings Estimation and Simulation Tool (TBEST), Florida Transit Planning Network (FTPN), and FDOT s transit grant management program, TransCIP; integration of transit in intelligent transportation systems (ITS) and travel demand modeling; sponsorship of transit planning and operations research; promotion of transit s role in enhancing the environment and development of transit performance measures and transit capacity and quality of service measures. Grants Administration and Commuter Assistance The Grants Administration and Commuter Assistance unit provides financial and technical assistance to Florida s transit agencies and commuter assistance services. Staff also coordinates with and provides technical assistance to the Commission for the Transportation Disadvantaged. This unit s responsibilities fall into eight areas: Federal Transit Administration coordination; grant management; financial management; rural transit technical assistance; urban transit technical assistance; innovative finance; commuter assistance; and legislative analysis. Florida Transit Handbook

7 Transit Operations and Safety The Transit Operations and Safety unit is responsible for developing and implementing transit programs that provide services and technical assistance to support transit operational and maintenance functions and activities. This unit also develops standards and oversees compliance with State and Federal regulations. Some of the programs administered by the Transit Operations and Safety unit include the Florida Operations Network, the Transit-Research-Inspection-Procurement Services, and the Transit Maintenance Analysis & Resource Center. Additional information about FDOT transit programs can be found at the following web addresses: FDOT Transit Office Web page Florida Transit Planning Network Florida Transit Forum Transit-Research-Inspection-Procurement Services (TRIPS) The TRIPS program provides Florida s public transportation providers with the opportunity to purchase vehicles as a consortium. For more information, please visit: Transit Maintenance Analysis and Resource Center (TMAARC) Substance Abuse Management Transit Bus Safety Resource Guide www3.cutr.usf.edu/bussafety Transit Safety Programs Commuter Assistance Program Transit Boardings Estimation and Simulation Tool (TBEST) Florida Transit Information System (FTIS) FTIS contains the Integrated National Transit Database Analysis System (INTDAS), Florida Transit Geographic Information Systems (FTGIS), and the Automated Transit Stop Inventory Model (ATSIM) 6 Florida Department of Transportation

8 FDOT District Offices of Modal Development (OMD) The Florida Department of Transportation is decentralized in accordance with legislative mandates. Each of the seven districts is managed by a District Secretary. The districts vary in organizational structure; however, each district, except for the Turnpike, District 8, has an Office of Modal Development (OMD), managed by a District Modal Development Manager. OMD organizational structures also vary from district to district, but each district OMD is responsible for transit, aviation, rail and seaport functions within their districts. District OMDs coordinate with the FDOT Central Office in policy, planning and technical issues, but they are more involved in the day-to-day administration of FDOT s transit programs at the local level. They work more directly with local governments, transit agencies and Metropolitan Planning Organizations (MPOs) to address transit issues and programs specific to their districts. District OMD staff often represent the FDOT at local transit meetings and serve on local project committees. For information on FDOT transit activities in your district please contact your district PTO at the following addresses and phone numbers: District District Address and Phone Number Transit Agencies N. Broadway Ave., Bartow, FL Collier Area Transit; Lakeland Area Mass Transit District (Citrus Phone: (863) Connection); Lee CountyTransit (LeeTran); Manatee County Area Transit (MCAT); Sarasota County Area Transit (SCAT); Polk County Transit Services; Winter Haven Area Transit (WHAT) Edison Ave., Jacksonville, FL Jacksonville Transportation Authority (JTA); Regional Transit System Phone: (904) , (RTS, Gainesville); St. Johns County (Sunshine Bus) 3 Highway 90 East, Chipley, FL Escambia County Area Transit (ECAT); Okaloosa County (The Wave), Phone: (850) , Bay County TPO (Bay Town Trolley); City of Tallahassee (StarMetro) W. Commercial Blvd. Broward County Transit (BCT); Palm Beach County (Palm Tran); Ft. Lauderdale, FL St. Lucie Council on Aging; Indian River County; Martin County; Phone: (954) , South Florida Regional Transportation Authority (Tri-Rail) South Woodland Blvd., DeLand, FL Central Florida RTA(Lynx); Space Coast Area Transit; Volusia County Phone: (386) , (Votran); Ocala (SunTran); Lake County (LakeXpress) NW 111th Ave., Miami, FL Miami-Dade Transit (MDT); South Florida Regional Transportation Phone: (305) , Authority (Tri-Rail); Key West Transit N. McKinley Drive, Tampa, FL Hillsborough Area Regional Transit Authority (HART); Pinellas Phone: (813) , Suncoast Transit Authority (PSTA); Pasco County Public Transportation; TransHernando (THE Bus) Florida Transit Handbook

9 Florida Fixed-Route Systems Jackson Gadsden Nassau Suwannee Baker Clay SunRail Citrus * Key West Transit is classified as a rural system and does not report to NTD. Baker Council on Aging, Clay Transit, Big Bend Transit (Gadsden County), Citrus County Transit, JTrans (Jackson County), Nassau County Council on Aging, Putnam County Transit, Suwannee Valley Transit Authority, and Sumter County Transit are deviated-route systems and do not report in the urban NTD. 8 Florida Department of Transportation

10 Florida s Transit Systems In 2013, there were 29 urban fixed-route systems operating in Florida that reported to the National Transit Database (NTD). Four of these systems operated some form of fixed guideway mode. The South Florida Regional Transportation Authority provides regional rail service (Tri-Rail) between Palm Beach, Broward, and Miami-Dade Counties. Miami-Dade Transit operates a heavy rail system (Metrorail) and an automated guideway system (Metromover). Jacksonville Transportation Authority operates an automated guideway system (Skyway Express). Hillsborough Area Regional Transit Authority operates a light rail (TECO Line Streetcar) system. There is one additional fixed-route transit system in Florida that did not report NTD data in 2013, Key West Transit. Baker Council on Aging, Clay Transit, Big Bend Transit (Gadsden County), Citrus County Transit, JTrans (Jackson County), Nassau County Council on Aging, Putnam County Transit, Suwannee Valley Transit Authority, and Sumter County Transit operate deviated routes, but are not classified by the Federal Transit Administration as urban systems and therefore are not required to report to the NTD. To meet their service objectives, transit agencies across the United States and Florida sometimes find it necessary to contract the operation of portions of their services to private operators. In 2013, 14 of Florida s transit systems, Bay Town Trolley, Broward County Transit, Collier Area Transit, Escambia County, Hernando (TransHernando Express), Lake County, LYNX (Central Florida Regional Transit Authority), Martin County, Miami-Dade Transit, Okaloosa County, Pinellas Suncoast Transit Authority, St. Johns County (Sunshine Bus), the South Florida Regional Transportation Authority, and SunTran in the City of Ocala contracted for all or part of their regular fixed-route motorbus service. During 2013, Florida s transit agencies ranged in size from the four-vehicle systems in Hernando and Martin Counties to the 1,029-vehicle system operating in Miami-Dade County. The systems included in this edition of the Handbook represent only those that reported to the National Transit Database in The map on the previous page shows the location and size of the transit agencies included in this edition of the Handbook, and the following pages contain brief profiles of each of the agencies. Each profile provides contact information and summarizes NTD information. System total data (for bus, rail, and vanpool modes) are shown except where noted. The first profile represents Florida s fixed-route total information. Following the profiles are data summarizing trends from 2012 to 2013 for each system. After the summary tables is a page summarizing all of the system s fare structures as of August More information on public transit in Florida can be found at the following website: Charlotte County Transit Division and the Tampa Bay Area Regional Transportation Authority (TBARTA) are required to report vanpool information to NTD; however, neither agency operates a fixed-route system. Please note that Charlotte s and TBARTA s vanpool numbers are included in the Florida totals on page 10, where applicable. Florida Transit Handbook

11 Florida s Transit Systems 2012 and 2013 Statewide Totals FDOT Public Transit Office 605 Suwannee Street, Mail Station 26, Tallahassee, FL (850) In 2013, 29 fixed-route transit systems in Florida reported ridership and other data. In addition, four systems operate at least one rail mode. The data shown below and on the following pages represent fixed-route bus, rail services, and vanpool services only (excludes demand-response service) for 2012 and 2013 from the National Transit Database. The data shown below represent closed-out, validated numbers as of September However, it is possible that some figures may be updated in the subsequent reporting year. Please see pages 8 and 9 of this Handbook for more information on Florida s transit systems. These totals include vanpool services provided by Charlotte County and TBARTA, except for Route Miles and Average Headway, which exclude all systems vanpool data. Passenger Trips per Employee FTE excludes purchased transportation data. Service Area Population 15,397,574 15,502,013 Service Area Population Density 1, ,177.4 Operating Expense $1,013,474,799 $1,041,240,791 Operating Revenue $288,421,544 $294,720,226 Total Annual Revenue Miles 137,682, ,536,774 Total Annual Revenue Hours 9,356,804 9,611,487 Total Revenue Vehicles 3,768 3,886 Peak Vehicles 2,967 3,047 Route Miles 15, ,490.0 Annual Passenger Trips 270,249, ,224,986 Annual Passenger Miles 1,534,763,154 1,581,601,483 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $7.36 $7.41 Operating Expense per Revenue Hour $ $ Operating Revenue per Operating Expense 28.46% 28.30% Passenger Trips per Employee FTE 30,833 30,991 Operating Expense per Passenger Trip $3.75 $3.74 Operating Expense per Passenger Mile $0.66 $0.66 Operating Expense per Capita $65.82 $67.17 Farebox Recovery Ratio 25.86% 26.06% Average Fare $0.97 $0.98 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 156, ,633 Revenue Miles Between Failures 4,950 4, Florida Department of Transportation

12 Bay Town Trolley Ms. Nancy Lohr, General Manager 919 Massalina Drive, Panama City, FL (850) Bay Town Trolley provides deviated fixed-route service in the Panama City Urbanized area and Bay Area Transportation provides demand-response service throughout Bay County. The Bay County Transportation Planning Organization (TPO) governs both services, contracting with Santa Ynez Valley Transportation Services, LLC for the operation of the Bay Town Trolley and Tri County Community Council for the operation of Bay Area Transportation. Data representing the Bay Town Trolley s motorbus service for 2012 and 2013 are shown below. Service Area Population 105, ,192 Service Area Population Density 1, ,813.7 Operating Expense $3,063,969 $2,862,428 Operating Revenue $686,514 $562,733 Total Annual Revenue Miles 573, ,636 Total Annual Revenue Hours 35,105 40,460 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 774, ,789 Annual Passenger Miles 3,861,896 3,862,467 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $5.34 $4.99 Operating Expense per Revenue Hour $87.28 $70.75 Operating Revenue per Operating Expense 22.41% 19.66% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $3.96 $3.97 Operating Expense per Passenger Mile $0.79 $0.74 Operating Expense per Capita $29.13 $27.21 Farebox Recovery Ratio 17.57% 19.66% Average Fare $0.70 $0.78 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 57,371 81,948 Revenue Miles Between Failures 7,083 7,967 Florida Transit Handbook

13 Broward County Transit (BCT) Mr. Timothy Garling, Director One N. University Drive, Suite 3100-A, Plantation, FL (954) Broward County Transit is an agency of Broward County government responsible for operating a fixed-route motorbus service with several routes connecting with Palm Tran (in Palm Beach County), Miami-Dade Transit, and Tri-Rail (commuter rail service). In addition to fixed-route bus service, BCT also partners with many municipalities within the county to provide Community Bus service and offers contracted paratransit service. BCT and Broward Community Bus data for the years 2012 and 2013 are provided below. Service Area Population 1,780,172 1,815,137 Service Area Population Density 4, ,427.2 Operating Expense $103,720,083 $110,171,010 Operating Revenue $37,232,692 $35,236,699 Total Annual Revenue Miles 15,873,107 16,570,917 Total Annual Revenue Hours 1,153,265 1,189,576 Total Revenue Vehicles Peak Vehicles Route Miles 1, ,799.6 Annual Passenger Trips 40,288,678 40,850,926 Annual Passenger Miles 189,265, ,484,727 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $6.53 $6.65 Operating Expense per Revenue Hour $89.94 $92.61 Operating Revenue per Operating Expense 35.90% 31.98% Passenger Trips per Employee FTE 38,837 38,547 Operating Expense per Passenger Trip $2.57 $2.70 Operating Expense per Passenger Mile $0.55 $0.56 Operating Expense per Capita $58.26 $60.70 Farebox Recovery Ratio 32.03% 30.82% Average Fare $0.82 $0.83 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 119, ,068 Revenue Miles Between Failures 21,596 19, Florida Department of Transportation

14 Collier Area Transit (CAT) Ms. Michelle Edwards-Arnold, Director 8300 Radio Road, Naples, FL (239) Collier Area Transit began operating service in February 2001.The General Manager of CAT reports to the Director of the Alternative Transportation Modes Department of Collier County Transportation, which is governed by the Collier County Board of County Commissioners. CAT provides fixed-route service in Collier County. Demand-response services are provided by Collier Area Paratransit. The data below represent CAT s 2012 and 2013 fixed-route purchased motorbus services. Service Area Population 323, ,785 Service Area Population Density Operating Expense $5,779,387 $5,670,517 Operating Revenue $1,195,029 $1,247,262 Total Annual Revenue Miles 1,231,778 1,226,155 Total Annual Revenue Hours 67,318 67,011 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,207,866 1,361,294 Annual Passenger Miles 10,146,075 11,434,870 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.69 $4.62 Operating Expense per Revenue Hour $85.85 $84.62 Operating Revenue per Operating Expense 20.68% 22.00% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $4.78 $4.17 Operating Expense per Passenger Mile $0.57 $0.50 Operating Expense per Capita $17.85 $17.51 Farebox Recovery Ratio 20.68% 21.04% Average Fare $0.99 $0.88 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 102, ,078 Revenue Miles Between Failures 15,997 22,707 Florida Transit Handbook

15 Escambia County Area Transit (ECAT) Mr. Herold Humphrey, General Manager 1515 West Fairfield Drive, Pensacola, FL (850) Escambia County Area Transit is a department of the county government. A five-member elected Board of County Commissioners governs the department. In addition to providing purchased fixed-route motorbus service, ECAT contracts to provide demand-response transportation services and 2013 motorbus data for ECAT are shown below. If an agency has zero safety incidents, their revenue miles between safety incidents is n/a. If an agency has one safety incident, their revenue miles between safety incidents is equal to their reported revenue miles. Service Area Population 341, ,765 Service Area Population Density 1, ,448.2 Operating Expense $8,126,624 $8,276,841 Operating Revenue $1,775,037 $1,875,371 Total Annual Revenue Miles 1,451,900 1,508,510 Total Annual Revenue Hours 104, ,400 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,473,412 1,558,734 Annual Passenger Miles 7,844,630 8,299,619 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $5.60 $5.49 Operating Expense per Revenue Hour $77.57 $75.66 Operating Revenue per Operating Expense 21.84% 22.66% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $5.52 $5.31 Operating Expense per Passenger Mile $1.04 $1.00 Operating Expense per Capita $23.78 $24.22 Farebox Recovery Ratio 21.34% 22.25% Average Fare $1.18 $1.18 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 1,451, ,255 Revenue Miles Between Failures 10,755 14, Florida Department of Transportation

16 Gainesville Regional Transit System Mr. Jesus Gomez, Director 100 S.E. 10th Avenue, Gainesville, FL (352) The Regional Transit System (RTS) is a department of the City of Gainesville. An elected seven-member Commission governs the RTS. The Commission receives input from an advisory board comprised of citizens from the community. The RTS serves the City of Gainesville and parts of Alachua County with fixed-route motorbus service and contracts to provide demand-response transportation services throughout the City of Gainesville and up to three-quarters of a mile beyond its fixed-route network. The data shown below represent fixed-route motorbus data for RTS in 2012 and Service Area Population 160, ,000 Service Area Population Density 2, ,105.3 Operating Expense $20,684,101 $21,416,671 Operating Revenue $17,686,401 $14,181,638 Total Annual Revenue Miles 3,297,766 3,317,239 Total Annual Revenue Hours 288, ,802 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 10,652,169 10,832,674 Annual Passenger Miles 26,097,814 26,540,051 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $6.27 $6.46 Operating Expense per Revenue Hour $71.79 $73.65 Operating Revenue per Operating Expense 85.51% 66.22% Passenger Trips per Employee FTE 43,246 41,721 Operating Expense per Passenger Trip $1.94 $1.98 Operating Expense per Passenger Mile $0.79 $0.81 Operating Expense per Capita $ $ Farebox Recovery Ratio 60.27% 63.08% Average Fare $1.17 $1.25 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 471, ,891 Revenue Miles Between Failures 7,280 8,484 Florida Transit Handbook

17 Hernando (TransHernando Express) Ms. Vera Matthews, General Manager 1525 East Jefferson Avenue, Brooksville, FL (352) The County contracts with Trans-Hernando, a division of Mid Florida Community Services, Inc., to operate THE Bus, Hernando County s fixed-route transportation service. Trans-Hernando reports to the Metropolitan Planning Organization and a five-member Board of County Commissioners. The transit system provides fixed-route transit service to the city of Brooksville and Spring Hill, with a shuttle connecting the two areas. Trans-Hernando Para-Transit also provides demand-response service throughout Hernando County and 2013 data representing THE Bus s fixed-route motorbus service are shown below. The County received a reporting waiver from FTA in 2013 and did not report passenger miles. Passenger miles for 2013 were estimated using average trip length from 2012 and passenger trips from Service Area Population 86,848 86,848 Service Area Population Density 1, ,378.5 Operating Expense $761,406 $810,769 Operating Revenue $63,332 $119,002 Total Annual Revenue Miles 168, ,983 Total Annual Revenue Hours 9,604 11,613 Total Revenue Vehicles 5 8 Peak Vehicles 4 4 Route Miles Annual Passenger Trips 72,406 82,770 Annual Passenger Miles 456, ,451 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.53 $3.92 Operating Expense per Revenue Hour $79.28 $69.82 Operating Revenue per Operating Expense 8.32% 14.68% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $10.52 $9.80 Operating Expense per Passenger Mile $1.67 $1.55 Operating Expense per Capita $8.77 $9.34 Farebox Recovery Ratio 6.78% 7.32% Average Fare $0.71 $0.72 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a n/a Revenue Miles Between Failures n/a n/a 16 Florida Department of Transportation

18 Hillsborough Area Regional Transit Authority (HART) Ms. Katharine Eagan, Chief Executive Officer 1201 E. 7th Avenue, Tampa, FL (813) The Hillsborough Area Regional Transit Authority (HART) operates motorbus service, as well as the TECO Line Streetcar connecting downtown with the Ybor City Historic District. Paratransit service is provided for the City of Tampa, the City of Temple Terrace, and unincorporated Hillsborough County. The authority is governed by a Board of Directors comprised of twelve representatives appointed by the governing bodies of its members and the Governor of the State of Florida and 2013 data for HART s fixed-route services are shown below. Service Area Population 822, ,404 Service Area Population Density 3, ,384.4 Operating Expense $56,703,234 $60,097,076 Operating Revenue $14,955,896 $15,897,203 Total Annual Revenue Miles 7,545,237 7,665,538 Total Annual Revenue Hours 598, ,280 Total Revenue Vehicles Peak Vehicles Route Miles ,024.3 Annual Passenger Trips 14,620,857 15,028,441 Annual Passenger Miles 73,540,467 74,236,765 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $7.52 $7.84 Operating Expense per Revenue Hour $94.70 $97.67 Operating Revenue per Operating Expense 26.38% 26.45% Passenger Trips per Employee FTE 24,859 24,250 Operating Expense per Passenger Trip $3.88 $4.00 Operating Expense per Passenger Mile $0.77 $0.81 Operating Expense per Capita $68.95 $73.07 Farebox Recovery Ratio 24.34% 24.97% Average Fare $0.94 $1.00 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 95, ,007 Revenue Miles Between Failures 4,745 3,293 Florida Transit Handbook

19 Indian River (GoLine) Ms. Karen Deigl, Chief Executive Officer th Street, Vero Beach, FL (772) Senior Resource Association operates as the Transit Element of Indian River County, in a quasigovernmental status under the five-member elected Board of County Commissioners. It is governed by a volunteer Board of Directors. Community Coach serves the rural and urbanized portions of Indian River County. The system provides point deviation motorbus services, and demand-response van, wheelchair, and stretcher services. The data shown below represent 2012 and 2013 motorbus services. Service Area Population 143, ,696 Service Area Population Density Operating Expense $2,074,312 $1,930,451 Operating Revenue $71,353 $22,356 Total Annual Revenue Miles 784, ,940 Total Annual Revenue Hours 40,885 48,232 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,063,465 1,065,108 Annual Passenger Miles 5,051,459 5,261,634 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $2.64 $2.37 Operating Expense per Revenue Hour $50.74 $40.02 Operating Revenue per Operating Expense 3.44% 1.16% Passenger Trips per Employee FTE 31,137 39,261 Operating Expense per Passenger Trip $1.95 $1.81 Operating Expense per Passenger Mile $0.41 $0.37 Operating Expense per Capita $14.44 $13.43 Farebox Recovery Ratio n/a n/a Average Fare n/a n/a Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 261, ,588 Revenue Miles Between Failures 112,132 16, Florida Department of Transportation

20 Jacksonville Transportation Authority (JTA) Mr. Nathaniel Ford, Chief Executive Officer 100 N. Myrtle Avenue, Jacksonville, FL (904) Jacksonville Transportation Authority is an independent authority that is governed by a sevenmember, appointed Board of Directors. The Jacksonville system provides its services within Duval County and northern Clay County (Orange Park). JTA transportation services include fixed-route motorbus, automated guideway (Skyway Express), and demand-response. The data below represent JTA s 2012 and 2013 fixed-route services (motorbus and automated guideway). Service Area Population 838, ,481 Service Area Population Density 1, ,915.5 Operating Expense $68,952,345 $69,271,094 Operating Revenue $12,858,024 $12,725,182 Total Annual Revenue Miles 9,018,194 8,945,282 Total Annual Revenue Hours 618, ,287 Total Revenue Vehicles Peak Vehicles Route Miles ,110.4 Annual Passenger Trips 12,318,052 12,299,409 Annual Passenger Miles 70,826,923 74,615,327 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $7.65 $7.74 Operating Expense per Revenue Hour $ $ Operating Revenue per Operating Expense 18.65% 18.37% Passenger Trips per Employee FTE 19,114 19,736 Operating Expense per Passenger Trip $5.60 $5.63 Operating Expense per Passenger Mile $0.97 $0.93 Operating Expense per Capita $82.20 $83.71 Farebox Recovery Ratio 16.93% 16.46% Average Fare $0.95 $0.93 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 155, ,015 Revenue Miles Between Failures 12,056 21,712 Florida Transit Handbook

21 Lake County Public Transportation (LakeXpress) Mr. Kenneth Harley, General Manager 2440 U.S. Highway 441/27, Fruitland Park, FL (352) LakeXpress is a newer Florida transit agency under the Lake County Board of County Commissioners. The County contracts with MV Transportation to operate the service. Services provided include fixed-route LakeXpress and the Lake County Connection for demandresponse service. LakeXpress was started in May 2007 and the County has served as the Community Transportation Coordinator since Data for 2012 and 2013 are shown below. Service Area Population 97,497 97,497 Service Area Population Density 1, ,373.2 Operating Expense $1,790,832 $2,188,413 Operating Revenue $183,229 $208,414 Total Annual Revenue Miles 408, ,322 Total Annual Revenue Hours 23,147 23,210 Total Revenue Vehicles Peak Vehicles 7 7 Route Miles Annual Passenger Trips 296, ,591 Annual Passenger Miles 2,117,389 2,095,697 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.39 $5.39 Operating Expense per Revenue Hour $77.37 $94.29 Operating Revenue per Operating Expense 10.23% 9.52% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $6.03 $7.00 Operating Expense per Passenger Mile $0.85 $1.04 Operating Expense per Capita $18.37 $22.45 Farebox Recovery Ratio 9.16% 6.97% Average Fare $0.55 $0.49 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 136, ,161 Revenue Miles Between Failures 4, Florida Department of Transportation

22 Lakeland Area Mass Transit District (Citrus Connection) Mr. Tom Phillips, Executive Director 1212 George Jenkins Blvd., Lakeland, FL (863) Lakeland Area Mass Transit District is an independent district governed by a five-member Board of Directors. The District serves the greater Lakeland area via fixed-route motorbus services (Citrus Connection) and demand-response services. The data below represent 2012 and 2013 motorbus data. If an agency has zero safety incidents, their revenue miles between safety incidents is n/a. If an agency has one safety incident, their revenue miles between safety incidents is equal to their reported revenue miles. Service Area Population 110, ,000 Service Area Population Density 1, ,883.1 Operating Expense $6,849,656 $6,050,994 Operating Revenue $1,303,456 $1,882,611 Total Annual Revenue Miles 987, ,850 Total Annual Revenue Hours 69,553 70,946 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,104,769 1,224,636 Annual Passenger Miles 5,760,849 6,385,735 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $6.94 $6.25 Operating Expense per Revenue Hour $98.48 $85.29 Operating Revenue per Operating Expense 19.03% 31.11% Passenger Trips per Employee FTE 14,176 15,954 Operating Expense per Passenger Trip $6.20 $4.94 Operating Expense per Passenger Mile $1.19 $0.95 Operating Expense per Capita $62.27 $41.73 Farebox Recovery Ratio 17.72% 28.70% Average Fare $1.10 $1.42 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 987, ,950 Revenue Miles Between Failures 785 1,288 Florida Transit Handbook

23 Lee County Transit (LeeTran) Mr. Steve Myers, Transit Director 6035 Landing View Road, Fort Myers, FL (239) Lee County Transit is an independent division of the Lee County Government. The Lee County Board of County Commissioners, a five-member public policy body, governs the division. LeeTran provides public transportation services to Lee County via fixed-route motorbus services and contracted demand-response services. In addition, LeeTran contractually provides vanpool service. LeeTran s fixed-route motorbus and vanpool data for 2012 and 2013 are shown below. Service Area Population 459, ,224 Service Area Population Density 3, ,563.3 Operating Expense $15,472,193 $15,703,160 Operating Revenue $3,470,019 $3,889,080 Total Annual Revenue Miles 3,208,371 3,269,603 Total Annual Revenue Hours 187, ,437 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 3,793,542 4,119,891 Annual Passenger Miles 22,434,416 25,384,349 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.82 $4.80 Operating Expense per Revenue Hour $82.31 $82.03 Operating Revenue per Operating Expense 22.43% 24.77% Passenger Trips per Employee FTE 22,505 24,279 Operating Expense per Passenger Trip $4.08 $3.81 Operating Expense per Passenger Mile $0.69 $0.62 Operating Expense per Capita $33.68 $33.90 Farebox Recovery Ratio 18.36% 19.69% Average Fare $0.75 $0.75 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 160, ,350 Revenue Miles Between Failures 14,072 22, Florida Department of Transportation

24 LYNX Transit (Central Florida Regional Transit Authority) Mr. John Lewis, Jr., Chief Executive Officer 455 North Garland Avenue, Orlando, FL (407) LYNX is an independent authority that is governed by a Board of Directors. The authority provides service to Orange County (including Orlando, Winter Park, Maitland, and others), Seminole County (including Altamonte Springs, Casselberry, and Sanford), and Osceola County (including Kissimmee and St. Cloud). LYNX provides fixed-route motorbus service, paratransit service, transportation-disadvantaged coordination, a five-county regional ridesharing assistance program, and vanpool service is the first year that the LYNX Lymmo service was reported as bus rapid transit (RB) instead of motorbus (MB) in the NTD and 2013 fixed-route motorbus and vanpool data for LYNX are provided below. Service Area Population 1,837,359 1,920,488 Service Area Population Density Operating Expense $86,274,125 $95,016,662 Operating Revenue $29,932,149 $31,087,896 Total Annual Revenue Miles 16,740,807 16,579,075 Total Annual Revenue Hours 1,076,729 1,133,527 Total Revenue Vehicles Peak Vehicles Route Miles 1, ,553.7 Annual Passenger Trips 28,384,884 29,082,988 Annual Passenger Miles 154,519, ,483,173 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $5.15 $5.73 Operating Expense per Revenue Hour $80.13 $83.82 Operating Revenue per Operating Expense 34.69% 32.72% Passenger Trips per Employee FTE 30,477 30,541 Operating Expense per Passenger Trip $3.04 $3.27 Operating Expense per Passenger Mile $0.56 $0.60 Operating Expense per Capita $46.96 $49.48 Farebox Recovery Ratio 31.62% 29.71% Average Fare $0.96 $0.97 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 170, ,373 Revenue Miles Between Failures 17,135 10,171 Florida Transit Handbook

25 Manatee County Area Transit (MCAT) Mr. William Steele, Transit Division Manager th Avenue East, Bradenton, FL (941) Manatee County Area Transit is a division within the Community Services Department of Manatee County. The Board of County Commissioners governs the division. MCAT provides service to the urbanized parts of Manatee County via fixed-route motorbus services and demand-response services and 2013 data for MCAT s fixed-route motorbus services are provided on this page. Service Area Population 322, ,833 Service Area Population Density Operating Expense $6,403,900 $7,780,717 Operating Revenue $994,911 $1,344,801 Total Annual Revenue Miles 1,263,676 1,234,882 Total Annual Revenue Hours 86,926 86,132 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 1,767,086 1,780,471 Annual Passenger Miles 7,863,533 8,689,670 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $5.07 $6.30 Operating Expense per Revenue Hour $73.67 $90.33 Operating Revenue per Operating Expense 15.54% 17.28% Passenger Trips per Employee FTE 28,469 25,545 Operating Expense per Passenger Trip $3.62 $4.37 Operating Expense per Passenger Mile $0.81 $0.90 Operating Expense per Capita $19.84 $24.10 Farebox Recovery Ratio 13.93% 11.75% Average Fare $0.50 $0.51 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 180, ,976 Revenue Miles Between Failures 2,898 2, Florida Department of Transportation

26 Martin County Ms. Claudette Mahan, Transit Manager 2401 SE Monterey Road, Stuart, FL (772) Martin County purchases operator services and has hired MV Contract Transportation to provide fixed-route, deviated fixed-route, shared ride ADA and general paratransit services and 2013 motorbus data are displayed below. If an agency has zero safety incidents, their revenue miles between safety incidents is n/a. If an agency has one safety incident, their revenue miles between safety incidents is equal to their reported revenue miles. Service Area Population 146, ,000 Service Area Population Density Operating Expense $523,011 $528,699 Operating Revenue $0 $14,377 Total Annual Revenue Miles 130, ,870 Total Annual Revenue Hours 11,123 10,293 Total Revenue Vehicles 5 5 Peak Vehicles 4 4 Route Miles Annual Passenger Trips 67,173 58,025 Annual Passenger Miles 244, ,300 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $4.02 $3.83 Operating Expense per Revenue Hour $47.02 $51.36 Operating Revenue per Operating Expense 0.00% 2.72% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $7.79 $9.11 Operating Expense per Passenger Mile $2.14 $1.96 Operating Expense per Capita $3.58 $3.62 Farebox Recovery Ratio 0.00% 2.72% Average Fare $0.00 $0.25 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a n/a Revenue Miles Between Failures 32,531 68,935 Florida Transit Handbook

27 Miami-Dade Transit (MDT) Mr. Ysela Llort, Director Overtown Transit Village 701 NW 1st Court, Suite 1700, Miami, FL (786) Miami-Dade Transit is the largest transit agency in Florida, operating throughout Miami-Dade County, southern Broward County, and northern Monroe County. MDT is governed by Miami-Dade County, and is responsible for the management, construction, and operation of its services and facilities. Passengers have access to Metrobus, Metrorail (a 22-station heavy rail system), and Metromover (an automated people-mover system that serves the downtown Miami, Brickell and Omni areas). Paratransit is available through MDT s Special Transportation Service. Vanpool service is provided by Miami Lakes vride, Inc. The data shown below represent all of MDT s fixed-route services and area vanpool services (excludes paratransit operations) for 2012 and Service Area Population 2,496,435 2,496,435 Service Area Population Density 8, ,158.3 Operating Expense $406,731,116 $406,683,473 Operating Revenue $115,374,600 $123,101,909 Total Annual Revenue Miles 39,872,961 41,412,941 Total Annual Revenue Hours 2,879,411 2,976,385 Total Revenue Vehicles 1,239 1,250 Peak Vehicles 1,002 1,029 Route Miles 1, ,041.5 Annual Passenger Trips 106,215, ,289,327 Annual Passenger Miles 607,683, ,903,154 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $10.20 $9.82 Operating Expense per Revenue Hour $ $ Operating Revenue per Operating Expense 28.37% 30.27% Passenger Trips per Employee FTE 34,903 35,188 Operating Expense per Passenger Trip $3.83 $3.69 Operating Expense per Passenger Mile $0.67 $0.65 Operating Expense per Capita $ $ Farebox Recovery Ratio 26.42% 27.40% Average Fare $1.01 $1.01 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 167, ,054 Revenue Miles Between Failures 2,350 2, Florida Department of Transportation

28 Okaloosa County (The Wave) Mr. Bob Berkstresser, Program Manager 600 Transit Way, Fort Walton Beach, FL (850) The Okaloosa County Board of County Commissioners contracts to operate The Wave, a fixed-route bus system providing service in Fort Walton Beach and Crestview that began operating in In addition, demand-response services are provided (Okaloosa County Transit) and 2013 data representing The Wave s fixed-route motorbus service are presented below. If an agency has zero safety incidents, their revenue miles between safety incidents is n/a. If an agency has one safety incident, their revenue miles between safety incidents is equal to their reported revenue miles. Service Area Population 180, ,822 Service Area Population Density Operating Expense $1,180,905 $1,147,002 Operating Revenue $137,206 $130,985 Total Annual Revenue Miles 432, ,358 Total Annual Revenue Hours 35,361 35,764 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 179, ,584 Annual Passenger Miles 761, ,330 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $2.73 $2.60 Operating Expense per Revenue Hour $33.40 $32.07 Operating Revenue per Operating Expense 11.62% 11.42% Passenger Trips per Employee FTE n/a n/a Operating Expense per Passenger Trip $6.56 $6.28 Operating Expense per Passenger Mile $1.55 $1.49 Operating Expense per Capita $6.53 $6.34 Farebox Recovery Ratio 10.20% 10.81% Average Fare $0.67 $0.68 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents n/a n/a Revenue Miles Between Failures 28,846 23,229 Florida Transit Handbook

29 Palm Beach County Transportation Agency (Palm Tran) Ms. Shannon LaRocque, Interim Executive Director 3201 Electronics Way, West Palm Beach, FL (561) Palm Tran is a not-for-profit corporation owned by Palm Beach County that is governed by the seven-member Board of County Commissioners. The corporation provides transit services throughout Palm Beach County. Palm Tran operates fixed-route motorbus services and feeder bus services to the Tri-Rail system. In addition, Palm Tran offers route deviation through the LINK and demand-response services through its paratransit operation, Palm Tran CONNECTION and 2013 motorbus data for Palm Tran are provided below. Service Area Population 1,268,782 1,268,782 Service Area Population Density 3, ,476.1 Operating Expense $49,397,584 $49,208,481 Operating Revenue $9,703,243 $10,056,639 Total Annual Revenue Miles 7,181,914 7,124,231 Total Annual Revenue Hours 414, ,631 Total Revenue Vehicles Peak Vehicles Route Miles 1, ,096.0 Annual Passenger Trips 11,579,046 12,018,198 Annual Passenger Miles 66,544,780 74,588,137 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $6.88 $6.91 Operating Expense per Revenue Hour $ $ Operating Revenue per Operating Expense 19.64% 20.44% Passenger Trips per Employee FTE 27,166 28,656 Operating Expense per Passenger Trip $4.27 $4.09 Operating Expense per Passenger Mile $0.74 $0.66 Operating Expense per Capita $38.93 $38.78 Farebox Recovery Ratio 18.19% 18.86% Average Fare $0.78 $0.77 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 146, ,768 Revenue Miles Between Failures 7,497 4, Florida Department of Transportation

30 Pasco County Public Transportation (PCPT) Mr. Michael Carroll, Public Transportation Director 8620 Galen Wilson Boulevard, Port Richey, FL (727) Pasco County Public Transportation is a division of Pasco County Government, governed by the five-member Pasco County Commission. Fixed-route bus service is provided in urbanized West Pasco County and the municipalities of East Pasco County. Demand-response (advance reservation) service is available throughout Pasco County. The data provided below represent PCPT s fixed-route motorbus data for 2012 and Service Area Population 464, ,391 Service Area Population Density Operating Expense $4,284,245 $4,329,729 Operating Revenue $1,099,739 $1,079,224 Total Annual Revenue Miles 1,210,382 1,302,079 Total Annual Revenue Hours 68,728 71,244 Total Revenue Vehicles Peak Vehicles Route Miles Annual Passenger Trips 956,591 1,003,572 Annual Passenger Miles 6,926,827 7,726,198 Average Trip Length Average Headway (minutes) Weekday Span of Service (hours) Operating Expense per Revenue Mile $3.54 $3.33 Operating Expense per Revenue Hour $62.34 $60.77 Operating Revenue per Operating Expense 25.67% 24.93% Passenger Trips per Employee FTE 19,415 20,312 Operating Expense per Passenger Trip $4.48 $4.31 Operating Expense per Passenger Mile $0.62 $0.56 Operating Expense per Capita $9.22 $9.20 Farebox Recovery Ratio 25.67% 24.93% Average Fare $1.15 $1.08 Passenger Trips per Revenue Mile Passenger Trips per Revenue Hour Passenger Trips per Capita Revenue Miles Between Safety Incidents 121, ,013 Revenue Miles Between Failures 10,345 12,169 Florida Transit Handbook