The American Library Association: Now and in the Future

Size: px
Start display at page:

Download "The American Library Association: Now and in the Future"

Transcription

1 TEMA Читалиште 25 (новембар 2014) 19 УДК 02: (73)=111 Стручни рад The American Library Association: Now and in the Future Michael Dowling American Library Association International Relations Office, Chicago, USA Abstract The American Library Association is still a vibrant organization after nearly 140 years, but it faces challenges similar to those of other library associations to transform itself to continue to achieve its mission. Information is provided on ALA s current membership makeup, and its diversity of revenue sources. Four key action areas of ALA are highlighted that will be of major focus in the future: Equitable Access to Information and Library Services, Advocacy for Libraries and the Profession, Education and Lifelong Learning, and Transforming Libraries. Keywords: American Library Association, membership, recruiting, communication, future, transformation, advocacy, lifelong learning, professional development Introduction When American Library Association ALA was established back in 1876, it was a time of great changes for society and libraries. The telephone and the modern typewriter were just invented. Electric lights were in their infancy, and the invention of the phonograph was just a year away. The rapid introduction of new technologies and their integration into society and libraries sounds vaguely familiar 138 years later. Still, almost a century and a half later, the mission of ALA remains the same: To provide leadership for the development, promotion, and improvement of library and information services and the profession of librarianship in order to enhance learning and ensure access to information for all. How to succeed in the mission has changed over time with every new opportunity and new challenge. Compared with other national library associations, ALA s size and scale may be hard to imagine, but ALA battles the same basic issues as other associations. ALA s current key action areas are: Advocacy for Libraries and the Profession Diversity Education and Lifelong Learning Equitable Access to Information and Library Services Intellectual Freedom Literacy Organizational Excellence Transforming Libraries. 1 These eight areas are those on which ALA has focused its attention the last few years. I won t discuss ALA s activities in all these key action areas, but will highlight activities in four areas identified by ALA for strengthening in 2015: Equitable Access to Information and Library Services, Advocacy for Libraries and the Profession, Education and Lifelong Learning, and Transforming Libraries. First, I will provide a brief background on factors leading ALA to this decision. ALA Membership Currently, ALA has members. Ninety-five percent of ALA members are personal members. 1 ALA, About ALA, American Library Association, aboutala/

2 20 Читалиште 25 (новембар 2014) TEMA Institutions make up 5 percent of membership. Of the number of librarians in the United States, around 30 percent are members of ALA. 2 Since members don t have to be from the United States, ALA has nearly 2,000 members from 100 countries. ALA personal membership dues for U. S. members are $133 per year; for international members, $80. Internal surveys of membership show the majority join for the top three reasons that the association offers: Professional Development and Continuing Education Professional Connections Support the Profession As such a large organization, ALA has created smaller parts within itself where members can find a home. Members are able to join 11 divisions, based on library type or type of library service, and 21 round tables or special interest groups. To become a member of a division or round table, members must pay an additional membership fee set by the division or round table. Membership has declined in ALA since 2005 due to a number of factors. The largest factor was the long, deep recession, which forced individuals or libraries to cut back on their memberships. Another large factor is the aging of the largest section of professionals in the United States. Those from the post World War II baby boom are retiring. Faced with these challenges, ALA has taken a couple of steps to stabilize membership and the revenue it brings into the association. Successful steps include recruiting and retaining the next generation of librarians. In 2000, only 30 percent of library school students became ALA members. The organization created joint memberships with many state library associations, which are separate organizations from ALA, with their own membership dues and activities. Although separate associations, the state associations are considered ALA Chapters, each having a representative on ALA s policy-making Council. Now around 50 percent of library school students join ALA, and students now make up close to 10 percent of membership. ALA has now created specific resources and opportunities for these 2 ALA, Chapter Relations Office, American Library Association, student engaged in the association, which are found on the new Student Member Support Portal. 3 ALA has a new emerging leaders program, and a student-to-staff initiative, in which students get free housing and registration to work at ALA s Annual Conference. To help combat the loss of members leaving the workforce but to keep them as members, ALA created a new Retired Members round table. Other new round tables ALA has created include Games and Gaming and Sustainability. Associations need to be flexible to allow adjustment in their sections so they continue to be a viable organization for their members needs and desires. Effective communication is vital, and ALA also has adjusted how it communicates with members. Now there is a weekly e-newsletter sent to members. This provides more constant and fresh communication in addition to its print magazine. ALA normally waited around 10 years to try to go to membership for approval of a dues increase. This always left membership revenue lagging. Last year membership approved annual gradual increases tied to the consumer price index from the previous year. ALA Revenue and Staffing ALA is able to do what it does because it creates enough resources (revenue) to employ a staff of 250. Most work in Chicago, but ALA has an office in Washington, D.C., that lobbies for libraries with the federal government. Membership dues make up only 17 percent of ALA s annual revenue of 50 million dollars. The largest portion of revenue, 37 percent, comes from publishing activities: books on all aspects of librarianship, subscriptions to book review publications, advertising, and promotional material (e.g., the famous ALA celebrity Read posters). The next largest revenue producer, at 26 percent, is conferences and other professional development learning opportunities. An independent NGO, ALA does not receive any direct money from the government, but is able to apply and obtain government grants. These grants bring in around 12 percent of ALA s yearly revenue. The remaining revenue is made from other sources. 3 ALA, Student Member Support Portal, American Library Association,

3 TEMA Читалиште 25 (новембар 2014) 21 Whereas most associations primarily rely on membership dues and conference-related registration fees for income, ALA creates revenue from diverse resources. Although ALA creates a lot of revenue, it also creates a lot of expenses. Whether a national library association has a 50 million dollar budget, or a $5,000 budget, it needs to effectively manage income and expenses. Equitable Access to Information and Library Services E-books ALA has invested a lot of energy the last few years engaging the U.S. publishing community to allow access and lending of e-books in public libraries. Major publishers initially refused to offer their titles through public libraries, dramatically raised prices to get access if allowed, and introduced new restrictions on lending. In 2012 ALA created a Digital Content Working Group of expert members to advise the association on issues related to e-books. It has been long road. Although there is still more to work on, major publishers now have seen the light that it is okay to provide their e-books collections to public libraries. This is a similar issue to what Europe is now facing. Although the Serbian publishing community is small, it is important that it understands that libraries are valuable customers, and accessing and lending their e-books is not going to destroy their business. Broadband Internet Access and Net Neutrality Information may be available but if Internet connections are too slow in libraries it creates unequal access throughout the country. ALA worked with the U.S. Congress to include a provision in the 1996 Telecommunications Act so that customers pay a small extra fee in their monthly charges to provide discounts to schools and libraries for their Internet connectivity. The program is up for review, and ALA is providing input on why it is still needed, including what can make the program better. Part of ALA s effort includes research to get good data on the situation across the country. With help from a government grant, ALA s Digital Inclusion Survey provides a great map of variations in digital services across the country. High-speed connectivity through fiber optics and other means, however, can be undermined if telecommunication and cable companies have their way. They are pressing government to be allowed to create a tiered system for the Internet. Those that can pay more would be allowed the faster speeds, while those who can t pay premium costs, like libraries, would get stuck again in the slow lane. ALA has aligned itself with numerous other organizations and groups, especially others involved in higher education, to strongly advocate for Net Neutrality. The coalition released a set of net neutrality principles decision to protect the openness of the Internet. Advocacy for Libraries and the Profession Public Awareness In this digital age, many still think libraries are not long for this earth. Therefore, ALA has constantly made an effort to provide visibility for libraries and the profession through various advocacy initiatives. In 2001 ALA began the Campaign for America s Libraries to promote the value of libraries and librarians around the brand your library. IFLA and ALA have partnered to create the Campaign for World s Libraries, 4 which over 35 countries and regions have used to create their own public awareness initiatives your library in their own languages. Library associations in Bulgaria, Romania, and Latvia have successfully built on campaigns created by others, or created their own unique campaigns, such as Go your library and Fundamental your library. It s Not Just National Library Week ALA has found that trying to highlight libraries once a year, during a national library day or national library week, for example, is not enough. ALA has created, or participates with partners year-round to highlight what libraries are doing, or what they are about. During designated months or weeks throughout the year, ALA and libraries celebrate Library Card Sign-up Month, Banned Books Week, Teen Read Week, Preservation Week, Privacy Week, Money Smart Week, Teen Tech Week, and others. 4 IFLA, Campaign for the World s Libraries, International Federation of Library Associations and Institutions,

4 22 Читалиште 25 (новембар 2014) TEMA The Power of Social Media ALA has increasingly embraced social media as communication pathways to get our message out to the public, as these are where more and more of the public hangs out, and finds its news and information. The advantage for all library associations, not just ALA, is that the costs to get out the message through social media are low. Now all ALA press releases, reports on studies related to libraries, and library interest stories are dispersed through Facebook, LinkedIn, Twitter, and Pinterest. These messages instantly go out to thousands of followers. Education and Lifelong Learning For ALA, Education and Lifelong Learning is split between those activities for the library profession itself, and secondly for the public. ALA emphasizes the need for all librarians and library staff to be continually learning. Today it is imperative to keep up with all the changes that impact jobs. ALA accredits library and information science programs at the Master s degree level in the United States and Canada, which ALA policy considers the professional degree needed by a librarian. It is beyond the Master s degree that ALA gears its professional development opportunities. ALA continues to have its large annual conference and other face-toface events, but more and more professional development opportunities are now accomplished online. Every year ALA units create hundreds of webinars, online courses, and streaming videos that allow librarians, wherever they may be in the world, to access these learning opportunities. Most require a small fee, discounted for members, but some are free to the registrants if a sponsor is found for the events. During the recession, with so many people losing their jobs, libraries were rediscovered as a place for individuals to update or learn new skills. Many of the unemployed left jobs that did not require a lot of computer skills, but now even job applications have to be filled out online. Through its research, ALA can show that nearly all public libraries offer tech training, workforce programs, and online job resources. The result is that last summer President Obama signed the Workforce Innovation and Opportunity Act, a law that will open access to federal funding support to public libraries for effective job training and job search programs. This is the first time that libraries are now eligible to apply for these types of grants. Transforming Libraries Turning Libraries Outward This brings us to the newest key action area for ALA that looks beyond just the now and into the future. ALA s Libraries Transforming Communities initiative seeks to strengthen librarians roles as core community leaders and change-agents. Communities have challenges. Libraries can help. ALA is developing and distributing new tools, resources, and support for librarians to engage with their communities in innovative ways. This is not just for public libraries, but libraries of all types. Libraries need to become more connected to their communities and achieve a domino effect of positive results, including stronger relationships with local civic agencies, non-profits, funders and corporations, and greater community investment in civility, collaboration, education, and health and well-being. Looking to the Future Libraries of all types and the communities they serve are undergoing transformational changes. To successfully address these changes, library planners and community leaders need information resources and tools that will help them understand and address the trends reshaping libraries and their communities. To be able to continue to be a leader in shaping the library community, ALA has recently created the Center for the Future of Libraries. 5 The Center is designed to: Help libraries explore changes in our environment and productively plan for the future; Look at library leadership and management, the library workforce, physical space, services, user expectations, and more; and Monitor and contextualize trends that will be of importance to libraries and librarians. 5 ALA, Center for the Future of Libraries, American Library Association, (accessed October 8, 2014).

5 TEMA Читалиште 25 (новембар 2014) 23 Sources: 1. ALA. About ALA. American Library Association ALA. Center for the Future of Libraries. American Library Association ALA. Chapter Relations Office. American Library Association. (accessed October 8, 2014). 4. ALA. Student Member Support Portal. American Library Association IFLA. Campaign for the World s Libraries. International Federation of Library Associations and Institutions. Америчкo библиотекарско удружење: сада и убудућe Резиме У раду је представљена тренутно највећа библиотекарска асоцијација на свету Америчко библиотекарско удружење (ALA), које има око чланова. Деведесет пет процената чланова Удружења су појединци, док преосталих пет процената чланства чине институције. У рад удружења укључено је око тридесет посто од укупног броја библиотекара у Сједињеним Америчким Државама, а будући да чланство није територијално ограничено, у Удружењу има готово чланова из стотину различитих земаља света. Износ појединачне чланарина за библиотекаре из САД је 133 долара годишње, а за чланове из других земаља 80 долара. Интерна испитивања чланства показују да превасходни мотив за укључивање у рад ALA-е представљају три погодности које ово удружење пружа: стручно усавршавање и континуирано образовање, професионалне везе и подршка професији. С друге стране, главни извор прихода Удружења не представља чланарина, него богата издавачка делатност асоцијације од које ALA остварује чак 37% од свог годишњег буџета. После готово 140 година постојања, Америчко библиотекарско удружење је још увек витална и динамична организација, али се и оно суочава са сличним изазовом са каквим се суочавају и друга библиотекарска удружења с неопходношћу да се трансформише како би наставило да остварује своју мисију. Истакнуте су четири кључне области, које ће убудуће бити у фокусу активности Удружења: равноправан приступ информацијама и библиотечким услугама, залагање за библиотеке и библиотекарску професију, образовање и доживотно учење и трансформација библиотека. Кључне речи: Америчко библиотекарско удружење, чланство, кадровска политика, комуникација, будућност, трансформација, заступање интереса, доживотно учење, стручно усавршавање Примљено: 2. октобра Исправке рукописа: 10. октобра Прихваћено за објављивање 14. октобра 2014.

Why Your Business Needs a Website: Ten Reasons. Contact Us: 727.542.3592 Info@intensiveonlinemarketers.com

Why Your Business Needs a Website: Ten Reasons. Contact Us: 727.542.3592 Info@intensiveonlinemarketers.com Why Your Business Needs a Website: Ten Reasons Contact Us: 727.542.3592 Info@intensiveonlinemarketers.com Reason 1: Does Your Competition Have a Website? As the owner of a small business, you understand

More information

CMSA s VISION & MISSION

CMSA s VISION & MISSION The Case Management Society of America (CMSA) is a nationally recognized innovative 501(c)(6) nonprofit organization which serves as the largest collaborative case management professional association in

More information

MUEHL PUBLIC LIBRARY STRATEGIC PLAN 2014-2019. An addendum is attached with Service Responses. SR and numbers indicate which ones are applicable.

MUEHL PUBLIC LIBRARY STRATEGIC PLAN 2014-2019. An addendum is attached with Service Responses. SR and numbers indicate which ones are applicable. MUEHL PUBLIC LIBRARY STRATEGIC PLAN 2014-2019 An addendum is attached with Service Responses. SR and numbers indicate which ones are applicable. MISSION STATEMENT (SR 4, 7, 10, 11, and 12) The Muehl Public

More information

starting your website project

starting your website project starting your website project Here are three comprehensive posts from our blog, refined and updated through feedback from our clients. Together, they cover the essentials of building a successful website.

More information

Background. Strategic goals and objectives - the 2014/15 plan

Background. Strategic goals and objectives - the 2014/15 plan IABC Chapter Management Awards Category: Leadership Development Chapter: IABC/Calgary (large chapter) Contact: Jennifer de Vries (Past president; jenndevriesiabc@gmail.com; 403.510.2374) Background IABC/Calgary

More information

see, say, feel, do Social Media Metrics that Matter

see, say, feel, do Social Media Metrics that Matter see, say, feel, do Social Media Metrics that Matter the three stages of social media adoption When social media first burst on to the scene, it was the new new thing. But today, social media has reached

More information

Sample Strategic Plan The ABC Service Agency

Sample Strategic Plan The ABC Service Agency Sample Strategic Plan The ABC Service Agency Table of Contents Introduction...2 Executive Summary...2 Background and History...2 Direction and Results...3 Goals...3 Organization of the Strategic Plan...4

More information

INSPIRING THE NEXT GENERATION WORKFORCE THE 2014 MILLENNIAL IMPACT REPORT EXECUTIVE SUMMARY

INSPIRING THE NEXT GENERATION WORKFORCE THE 2014 MILLENNIAL IMPACT REPORT EXECUTIVE SUMMARY INSPIRING THE NEXT GENERATION WORKFORCE THE 2014 MILLENNIAL IMPACT REPORT EXECUTIVE SUMMARY ABOUT THE RESEARCH For the 2014 Millennial Impact Report, Achieve gathered information from two different sources:

More information

American Institute of Architecture Students. Executive Director Position Profile

American Institute of Architecture Students. Executive Director Position Profile American Institute of Architecture Students Executive Director Position Profile April 2010 This profile provides information about the American Institute of Architecture Students (AIAS) and the position

More information

School Garden Guide. Starting and sustaining a school garden in Florida. This institution is an equal opportunity provider.

School Garden Guide. Starting and sustaining a school garden in Florida. This institution is an equal opportunity provider. School Garden Guide Starting and sustaining a school garden in Florida This institution is an equal opportunity provider. 1 Getting started Do you want to start a new school garden or revitalize an existing

More information

Marketing. The Campaign for America s Libraries. Simple steps that will help you create an @ your library campaign

Marketing. The Campaign for America s Libraries. Simple steps that will help you create an @ your library campaign Marketing Simple steps that will help you create an @ your library campaign Marketing @ your library Table of Contents I. Introduction II. III. Building a Communications Plan a. Introduction b. Goals c.

More information

Preparing Americans with 21 st Century Skills

Preparing Americans with 21 st Century Skills Preparing Americans with 21 st Century Skills Science, Technology, Engineering, and Mathematics (STEM) Education in the 2015 Budget Teachers and principals in schools from Tennessee to Washington, D.C.,

More information

ASLA. American Society of Landscape Architects. Join the premier organization for landscape architecture professionals.

ASLA. American Society of Landscape Architects. Join the premier organization for landscape architecture professionals. ASLA American Society of Landscape Architects Join the premier organization for landscape architecture professionals. Join ASLA and Strengthen the Landscape Architect s Voice ASLA Honor Award Recipient,

More information

Training & experience are necessary for success!

Training & experience are necessary for success! 1 P a g e Coach Sitemap: Small Business Solver Top Navigation Home Access main navigation. Join Create username & password. Email validation is sent to you & your clients. Login Login at the beginning

More information

Creating a Successful Marketing Strategy

Creating a Successful Marketing Strategy Creating a Successful Marketing Strategy While referrals are great, and will always be part of growing a business, many who have relied on referrals exclusively in the past have more recently needed to

More information

Join ARN today. Rehabilitation Nursing. Your Passion Our Purpose. www.rehabnurse.org

Join ARN today. Rehabilitation Nursing. Your Passion Our Purpose. www.rehabnurse.org www.rehabnurse.org Rehabilitation Nursing Your Passion Our Purpose How well-informed rehabilitation nurses get the support and information they need. Join ARN today. live your passion expand your knowledge

More information

Request for Proposals Marketing Consulting

Request for Proposals Marketing Consulting YALSA Board of Directors ALA Annual Conference, Anaheim June 22 26, 2012 Topic: Background: Action Required: Status of Marketing RFP As per Board directive, YALSA s Executive Director sent out an RFP in

More information

JFK UNIVERSITY COMMUNITY COUNSELING CENTERS: A ROADMAP TO BUILDING ROBUST AND RESILIENT COUNSELING CENTERS

JFK UNIVERSITY COMMUNITY COUNSELING CENTERS: A ROADMAP TO BUILDING ROBUST AND RESILIENT COUNSELING CENTERS JFK UNIVERSITY COMMUNITY COUNSELING CENTERS: A ROADMAP TO BUILDING ROBUST AND RESILIENT COUNSELING CENTERS JFKU CCC 3-Year Strategic Plan EXECUTIVE SUMMARY With the publication of its Strategic Plan for

More information

NATIONAL CONTRACT MANAGEMENT ASSOCIATION STRATEGIC PLAN

NATIONAL CONTRACT MANAGEMENT ASSOCIATION STRATEGIC PLAN NATIONAL CONTRACT MANAGEMENT ASSOCIATION STRATEGIC PLAN This plan addresses the association s vision, mission, value propositions, values strategies, and objectives. We will strive to implement these throughout

More information

SPONSORSHIP OPPORTUNITIES

SPONSORSHIP OPPORTUNITIES SPONSORSHIP OPPORTUNITIES Increase your company s visibility Target nonprofits in a cost-effective way Find new customers Increase your share of the nonprofit market Demonstrate good corporate citizenship

More information

Social Media Guidelines & Sample Content

Social Media Guidelines & Sample Content Social Media Guidelines & Sample Content Facebook, Twitter, and LinkedIn are among the most powerful platforms through which you, and the Grads of Life campaign supporters in your community, can exchange

More information

CSN Library Services Strategic Planning - 2014/2016

CSN Library Services Strategic Planning - 2014/2016 1 CSN Library Services Strategic Planning - 2014/2016 Context CSN Library Services is committed to: Providing a physical environment for intellectual discovery, collaborative projects and group work, individual

More information

Top 4 Ways Social Media is Helping to Reshape Marketing

Top 4 Ways Social Media is Helping to Reshape Marketing Top 4 Ways Social Media is Helping to Reshape Marketing How implementing social media into your business strategy can position your brand for the better Inside, you ll find information on: The ever-changing

More information

Maximizing your return on involvement. m e m b e r b e n e f i t s g u i d e

Maximizing your return on involvement. m e m b e r b e n e f i t s g u i d e Maximizing your return on involvement. m e m b e r b e n e f i t s g u i d e Make Sure You Make the Most of Your Membership Congratulations! You have taken the first step and become a member of the American

More information

The Most Digital Chamber Network in the World

The Most Digital Chamber Network in the World World Chambers Competition 2013 Project Synopsis The Most Digital Chamber Network in the World Finland Chamber of Commerce Best Unconventional Project 1. Origin of the project, idea and needs Origin: Finland

More information

MANAGING YOUR EMAIL LIST

MANAGING YOUR EMAIL LIST MANAGING YOUR EMAIL LIST Ensuring you reach the right people at the right time with a relevant message. 866.915.9465 www.delivra.com 2013 Delivra Professional Email Marketing Software and Consulting 2

More information

At The Crossroads of Marketing and Technology. Top 6 Tips for Success in the Digital World

At The Crossroads of Marketing and Technology. Top 6 Tips for Success in the Digital World At The Crossroads of Marketing and Technology Top 6 Tips for Success in the Digital World Introduction As a small business, you have enough challenges keeping your head above water and focusing on how

More information

FYI HIRING. Recruiting Strategies

FYI HIRING. Recruiting Strategies FYI HIRING Recruiting Strategies Revised: March 2011 Summary: This FYI discusses the steps involved establishing or revitalizing an effective recruiting process. It includes considerations for goal setting,

More information

Corporate objectives. Communications strategy. Digital marketing and inclusion strategy

Corporate objectives. Communications strategy. Digital marketing and inclusion strategy marketing and inclusion strategy 2014-2019 (draft) Introduction Corporate objectives Communications strategy marketing and inclusion strategy This digital marketing and inclusion strategy is a supplementary

More information

Executive Summary. How Millennials Want to Work and Live. IN THE U.S., ROUGHLY 73 MILLION MILLENNIALS were born between 1980 and

Executive Summary. How Millennials Want to Work and Live. IN THE U.S., ROUGHLY 73 MILLION MILLENNIALS were born between 1980 and Executive Summary IN THE U.S., ROUGHLY 73 MILLION MILLENNIALS were born between 1980 and 1996. Like those in every generation before them, millennials strive for a life well-lived. They want good jobs

More information

Executive Summary Strategic Plan: 2010-2015

Executive Summary Strategic Plan: 2010-2015 Executive Summary Strategic Plan: 2010-2015 Executive Summary Since its inception more than 165 years ago, the University of Tennessee Alumni Association has been known for outstanding service to what

More information

Healthcare Recruiting with Social Media. Brought to you by

Healthcare Recruiting with Social Media. Brought to you by Healthcare Recruiting with Social Media Brought to you by Table of Contents Introduction 3 Healthcare Recruiting Best Practices 5 Reach Job Candidates in the Right Places, on the Right Devices 6 Use Targeted

More information

Obama Administration Record on Education

Obama Administration Record on Education Obama Administration Record on Education A world-class education is the single most important factor in determining not just whether our kids can compete for the best jobs but whether America can out-compete

More information

Member Quick Start Guide

Member Quick Start Guide 2015-2016 Member Quick Start Guide Tips and tools for United Way of the National Capital Area member nonprofit organizations These benefits and responsibilites are in effect from July 2015 to June 2016

More information

Chesterfield Borough Council. Internal Communications Strategy. April 2014 - April 2017.

Chesterfield Borough Council. Internal Communications Strategy. April 2014 - April 2017. Appendix 1 Chesterfield Borough Council Internal Communications Strategy April 2014 - April 2017. Section 1: Introduction 1.1 Chesterfield Borough Council s single biggest asset is its employees. 1.2 It

More information

SMARTER. BOLDER. FASTER.

SMARTER. BOLDER. FASTER. WHY BECOME A CENTURY 21 AGENT? REWARDS. YOU ARE A PEOPLE PERSON. YOU CAN MAKE THINGS HAPPEN. IT S LIKE THAT STORY ABOUT THE ENGINE THAT COULD. AND YOU CAN. SMARTER. BOLDER. FASTER. WE SEE THE EARTH AS

More information

NAVSEA Leadership Development Continuum

NAVSEA Leadership Development Continuum NAVSEA Leadership Development Continuum The Continuum allows employees to focus on leadership development through various stages of their careers, in preparation for future opportunities with the organization.

More information

Kevin Hayler. Where I m from

Kevin Hayler. Where I m from THE PROPOSITION Where I m from I ve worked in the Credit Card industry for over 17 years, starting in 1995 with Barclaycard as a Sales Manager, progressing through the ranks before moving to Bank of Scotland

More information

Table of Contents. Foreword 3. Introduction 5. What s the strategy? 7. The vision 7. The strategy 7. The goals 7. The priorities 8

Table of Contents. Foreword 3. Introduction 5. What s the strategy? 7. The vision 7. The strategy 7. The goals 7. The priorities 8 Table of Contents Message from Minister Sorenson 2 Foreword 3 National Strategy for Financial Literacy Count me in, Canada 5 Introduction 5 What s the strategy? 7 The vision 7 The strategy 7 The goals

More information

The Older Learners: Reinventing Yourself Through Education. Bob Gallo Senior State Director AARP Illinois October, 2010

The Older Learners: Reinventing Yourself Through Education. Bob Gallo Senior State Director AARP Illinois October, 2010 The Older Learners: Reinventing Yourself Through Education Bob Gallo Senior State Director AARP Illinois October, 2010 Defining Older Learners What exactly is an older learner? Who are they? What do they

More information

fundraising resources

fundraising resources fundraising resources PROFESSIONAL ASSOCIATIONS Association of Fundraising Professionals The Association of Fundraising Professionals (AFP) represents over 30,000 members in more than 197 chapters in the

More information

Truman State University Alumni Association Strategic Plan 2012 2016

Truman State University Alumni Association Strategic Plan 2012 2016 Truman State University Alumni Association Strategic Plan 2012 2016 At its core, the Truman State University Alumni Association exists to serve and benefit Truman State University and its alumni, and to

More information

Advertise on the BajaInsider Reach More Potential Customers for Less Money

Advertise on the BajaInsider Reach More Potential Customers for Less Money Advertise on the BajaInsider Reach More Potential Customers for Less Money The Baja California peninsula is home to more than 600,000 North Americans and is visited annually by millions people from around

More information

The Starkey Hearing Alliance Do what. you do best. better

The Starkey Hearing Alliance Do what. you do best. better The Starkey Hearing Alliance Do what you do best better One call gets you everything you need to grow your practice Starkey hearing alliance Your success is our goal Starkey Hearing Alliance members have

More information

Strategic Plan: Relentless Pursuit of Excellence Speed Skating in Canada 2012-2020 (DRAFT)

Strategic Plan: Relentless Pursuit of Excellence Speed Skating in Canada 2012-2020 (DRAFT) Strategic Plan: Relentless Pursuit of Excellence Speed Skating in Canada 2012-2020 (DRAFT) 90 Relentless Pursuit of Excellence Speed Skating in Canada 2012-2020 TABLE OF CONTENTS Page Introduction......

More information

Sales Best Practices Among Commercial Vehicle Parts Suppliers

Sales Best Practices Among Commercial Vehicle Parts Suppliers Sales Best Practices Among Commercial Vehicle Parts Suppliers April 2009 Kotler Marketing Group 925 15th Street, NW Washington, DC 20005 Phone: 202-331-0555; 1-800-331-9110 Fax: 202-331-0544 www.kotlermarketing.com

More information

Knowing the Rules for Nonprofit Lobbying

Knowing the Rules for Nonprofit Lobbying Knowing the Rules for Nonprofit Lobbying Please note that the information in this section comes from The Nonprofit Lobbying Guide by Bob Smucker (second edition, 1999) and the Internal Revenue Service

More information

HOW TO RUN A SUCCESSFUL LAUNDRY BUSINESS FROM HOME

HOW TO RUN A SUCCESSFUL LAUNDRY BUSINESS FROM HOME HOW TO RUN A SUCCESSFUL LAUNDRY BUSINESS FROM HOME http://www.onwealthclub.com1 INTRODUCTION A civil servant once came to share a happy success testimonial to a Christian group I belong to. In his testimonial,

More information

The Power of Relationships

The Power of Relationships The Power of Relationships How to build long-lasting customer relationships to help you do more business 2014 Copyright Constant Contact, Inc. 14-3931 v1.0 Helping Small Business Do More Business When

More information

Tompkins County Department of Administration

Tompkins County Department of Administration Tompkins County Department of Administration 125 East Court Street Ithaca, NY 14850 Phone: (607) 274-5551 Fax: (607) 274-5558 COUNTY ADMINISTRATOR Joe Mareane DEPUTY COUNTY ADMINISTRATOR Paula E. F. Younger

More information

COMMUNICATION AND ENGAGEMENT STRATEGY 2013-2015

COMMUNICATION AND ENGAGEMENT STRATEGY 2013-2015 COMMUNICATION AND ENGAGEMENT STRATEGY 2013-2015 NWAS Communication and Engagement Strategy 2013-2015 Page: 1 Of 16 Recommended by Executive Management Team Communities Committee Approved by Board of Directors

More information

CHALLENGES FACING HR IN 2015

CHALLENGES FACING HR IN 2015 CHALLENGES FACING HR IN 2015 Contents Executive Summary... 1 Challenges of HR... 2 A war on two sides... 2 Failure to embrace technology... 3 Not following the latest trends... 3 Barriers to candidate

More information

SUCCESSION PLANNING GUIDEBOOK

SUCCESSION PLANNING GUIDEBOOK SUCCESSION PLANNING GUIDEBOOK TABLE OF CONTENTS How to use this Guidebook 1 What is succession planning? 2 What succession planning is not 3 Why is succession planning important? 4 Succession planning

More information

TECHNOLOGY B2B TECHNOLOGY CONTENT MARKETING. 2016: Benchmarks, Budgets, and Trends North America SPONSORED BY

TECHNOLOGY B2B TECHNOLOGY CONTENT MARKETING. 2016: Benchmarks, Budgets, and Trends North America SPONSORED BY TECHNOLOGY B2B TECHNOLOGY CONTENT MARKETING 2016: Benchmarks, Budgets, and Trends North America TABLE OF CONTENTS Welcome...3 Section 1: Usage & Effectiveness...4 Section 2: Strategy & Organization...8

More information

January 2014 Preliminary survey report: the skill needs of major Canadian employers

January 2014 Preliminary survey report: the skill needs of major Canadian employers Preliminary survey report: the skill needs of major Canadian employers Preliminary survey report: the skill needs of major Canadian employers About the Initiative This document is one of a series of reports

More information

An Oracle White Paper February 2012. Oracle Human Capital Management: Leadership that Drives Business Value. How HR Increases Value

An Oracle White Paper February 2012. Oracle Human Capital Management: Leadership that Drives Business Value. How HR Increases Value An Oracle White Paper February 2012 Oracle Human Capital Management: Leadership that Drives Business Value How HR Increases Value Introduction Joyce Westerdahl shares the story of how Oracle s HR organization

More information

CAM Coach. How Technology Supports Complementary and Alternative Practice

CAM Coach. How Technology Supports Complementary and Alternative Practice The www.onlinetherapyinstitute.com CAM Coach How Technology Supports Complementary and Alternative Practice Mark Shields In 2012, The CAM Coach book was launched in the U.K. This book has become known

More information

Social media strategy

Social media strategy Social media strategy 1. Goals All of our social media activities will be underpinned by the three key objectives of the ICA as listed in the ICA Strategic Plan 2014-18 (available online at http://www.ica.org/17036/reference-documents/ica-strategic-implementation-plan-

More information

THE SME S GUIDE TO COST-EFFECTIVE WEBSITE MARKETING

THE SME S GUIDE TO COST-EFFECTIVE WEBSITE MARKETING THE SME S GUIDE TO COST-EFFECTIVE WEBSITE MARKETING Learn how to set your website up to convert visitors into sales and drive traffic to your website using online advertising. A publication by: Introduction

More information

Workplace Well-Being Award. Application Guide

Workplace Well-Being Award. Application Guide Workplace Well-Being Award Application Guide Dear Kennebec Valley Worksite, In an effort to recognize businesses in the greater Kennebec Valley that are committed to improving the health and well-being

More information

How Can Financial Literacy Improve Retirement Planning?

How Can Financial Literacy Improve Retirement Planning? 2015 ICI Retirement Summit Washington, D.C. April 8, 2015 How Can Financial Literacy Improve Retirement Planning? Annamaria Lusardi The George Washington University School of Business Academic Director,

More information

IS A STAFFING COMPANY REALLY WORTH IT?

IS A STAFFING COMPANY REALLY WORTH IT? IS A STAFFING COMPANY REALLY WORTH IT? What you may not know about the value of using a staffing company could be hurting your productivity, stifling innovation, and impacting your bottom line. THE VALUE

More information

Comprehensive Exam Analysis: Student Performance

Comprehensive Exam Analysis: Student Performance Appendix C Comprehensive Exam Analysis: Student Performance 1. Comps Ratio of Pass versus Failure (2005 Summer -2008 Summer) Pass Pass % Fail Fail% Total Sum08 19 95 1 5 20 Sp08 40 95.2 2 4.8 42 Fall 07

More information

Bethel Park Public Library Strategic Plan 2014-2017. Vision: To be a premier public library in the Commonwealth of Pennsylvania

Bethel Park Public Library Strategic Plan 2014-2017. Vision: To be a premier public library in the Commonwealth of Pennsylvania Bethel Park Public Library Strategic Plan 2014-2017 Vision: To be a premier public library in the Commonwealth of Pennsylvania Mission: Providing services to inform, inspire, and enrich the community Core

More information

EXAMINING DIRECT & INTERACTIVE MARKETING APPLICATIONS IN A VARIETY OF SECTORS

EXAMINING DIRECT & INTERACTIVE MARKETING APPLICATIONS IN A VARIETY OF SECTORS 1 CHAPTER 14-2E EXAMINING DIRECT & INTERACTIVE MARKETING APPLICATIONS IN A VARIETY OF SECTORS Summary The applications of direct and interactive marketing are almost endless. This chapter has explored

More information

Television Advertising is a Key Driver of Social Media Engagement for Brands TV ADS ACCOUNT FOR 1 IN 5 SOCIAL BRAND ENGAGEMENTS

Television Advertising is a Key Driver of Social Media Engagement for Brands TV ADS ACCOUNT FOR 1 IN 5 SOCIAL BRAND ENGAGEMENTS Television Advertising is a Key Driver of Social Media Engagement for Brands TV ADS ACCOUNT FOR 1 IN 5 SOCIAL BRAND ENGAGEMENTS Executive Summary Turner partnered with 4C to better understand and quantify

More information

CPA Perfomance Trends on the Google Display Network

CPA Perfomance Trends on the Google Display Network CPA Perfomance Trends on the Google Display Network Google Display Network White Paper CPA Performance Trends on the Google Display Network About the Google Display Network The Google Display Network offers

More information

Unifor-McMaster Labour Studies Certificate Program

Unifor-McMaster Labour Studies Certificate Program Welcome to Unifor-McMaster Labour Studies Unifor-McMaster Labour Studies courses are designed specifically for Unifor members. Education has an important role in building a knowledgeable membership and

More information

6. Chief human resources officer

6. Chief human resources officer 6. Chief human resources officer A Chief Human Resources Officer (CHRO) is a corporate officer who oversees all human resource management and industrial relations operations for an organization. Similar

More information

Teens and Personal Finance

Teens and Personal Finance Teens and Personal Finance SURVEY EXECUTIVE SUMMARY Sponsored by Introduction The aim of the 2012 Junior Achievement USA /Allstate Foundation Teens and Personal Finance survey is to understand U.S. teenagers

More information

The Highland Council

The Highland Council The Highland Council Communities and Partnerships Committee 9 June 2016 Corporate Communications Strategy Update Report by Corporate Communications Manager Summary Agenda Item Report No 7 CP 13/16 A 2

More information

5 Easy Ways Accountants Can Grow Their Businesses. Powered by

5 Easy Ways Accountants Can Grow Their Businesses. Powered by 5 Easy Ways Accountants Can Grow Their Businesses Powered by Table of Contents In today s competitive business landscape, it is more important than ever to add value to your clients businesses. This is

More information

2016 Talent Attraction Study: How Top Performers Search for Jobs

2016 Talent Attraction Study: How Top Performers Search for Jobs 2016 Talent Attraction Study: How Top Performers Search for Jobs Nearly everyone is actively looking for jobs, including top performers We ve all heard stories about how top performers create an abnormal

More information

How 4K UHDTV, 3G/1080p and 1080i Will Shape the Future of Sports Television Production How the production formats of today will migrate to the future

How 4K UHDTV, 3G/1080p and 1080i Will Shape the Future of Sports Television Production How the production formats of today will migrate to the future How 4K UHDTV, 3G/1080p and 1080i Will Shape the Future of Sports Television Production How the production formats of today will migrate to the future Original research from Josh Gordon Group sponsored

More information

American College of Medical Genetics and Genomics Strategic Plan

American College of Medical Genetics and Genomics Strategic Plan American College of Medical Genetics and Genomics Strategic Plan The American College of Medical Genetics and Genomics (ACMG) is the specialty society for diplomates certified by the American Board of

More information

Nonprofit Sustainability 1

Nonprofit Sustainability 1 Nonprofit Sustainability 1 Every nonprofit organization is successful in a unique way. A nonprofit s success often depends on a unique set of circumstances and uniquely adept decision making. This is all

More information

Our company / group enters into contracts to procure goods or services in California.

Our company / group enters into contracts to procure goods or services in California. CALIFORNIA DEPARTMENT OF INSURANCE 2015 INSURER SUPPLIER DIVERSITY SURVEY Report Type: Group Group / NAIC Code: 200 Group / Company Name: USAA Insurance Group Our company / group enters into contracts

More information

Association of Executive Search Consultants

Association of Executive Search Consultants Association of Executive Search Consultants The Global Association for Retained Executive Search and Leadership Consulting Firms AESC State of the Executive Search Industry 2011 Annual Report The AESC

More information

Principles and standards in Independent Advocacy organisations and groups

Principles and standards in Independent Advocacy organisations and groups advocacy 2 0 0 0 Principles and standards in Independent Advocacy organisations and groups Advocacy 2000 January 2002 We would like to acknowledge that the Scottish Executive partly funded the editing

More information

Business-driven Policy Administration Transformation

Business-driven Policy Administration Transformation in collaboration with Business-driven Policy Administration Transformation Cost per policy analysis can help drive decisions for transforming policy administration systems Contents 1 Introduction 3 2 Challenges

More information

The Knowledge Alliance Recruitment Program and the Spectrum Doctoral Fellowship Program

The Knowledge Alliance Recruitment Program and the Spectrum Doctoral Fellowship Program EBD # 12.36 2011-2012 TO: RE: ALA Executive Board The Knowledge Alliance Recruitment Program and the Spectrum Doctoral Fellowship Program ACTION REQUESTED/INFORMATION/REPORT: Information Only ACTION REQUESTED

More information

Increasing Productivity with Mobile Integration.

Increasing Productivity with Mobile Integration. 1 Mobile Medicine: Increasing Productivity with Mobile Integration. Executive Summary Mobile devices smartphone or tablet computers are everywhere increasing effectiveness and efficiency in everyday life.

More information

Chapter 12: Hiring a Library Director

Chapter 12: Hiring a Library Director Chapter 12: Hiring a Library Director Your job as a library board member is to make sure the library operates well and in the best interest of those the library serves. To do that, the board hires a qualified

More information

I. Organizing A. Knowledge for Organizing Services and Programs for Communities

I. Organizing A. Knowledge for Organizing Services and Programs for Communities Weil, Marie, Dorothy N. Gamble and Emily MacGuire. 2009. Community Practice Skills: Local to Global Perspectives Workbook, pp. 110-124. New York: Columbia University Press. Core Knowledge Areas for Work

More information

CORPORATE PARTNER PROSPECTUS. Connecting Members. Building Careers.

CORPORATE PARTNER PROSPECTUS. Connecting Members. Building Careers. 2 0 1 6 CORPORATE PARTNER PROSPECTUS Connecting Members. Building Careers. IAIP Connecting Members. Building Careers. The International Association of Insurance Professionals is dedicated to the development

More information

WHO WE ARE. Founded more than 125 years ago, The Law Society of New South Wales is the largest and most influential legal association in Australia.

WHO WE ARE. Founded more than 125 years ago, The Law Society of New South Wales is the largest and most influential legal association in Australia. WHO WE ARE Founded more than 125 years ago, is the largest and most influential legal association in Australia. The professional association of solicitors in New South Wales. A society of solicitors, for

More information

Internal Communications Strategy

Internal Communications Strategy Internal Communications Strategy 2011 2013 Alison Cummins Communications Manager January 2011 INTRODUCTION 3 AIMS AND OBJECTIVES 5 EVALUATION OF THE INTERNAL COMMUNICATIONS STRATEGY 2007-2009 6 TARGETS

More information

YALSA Teen Services Evaluation Tool

YALSA Teen Services Evaluation Tool YALSA Teen Services Evaluation Tool This is a tool for evaluating a public library s overall level of success in providing services to teens, aged 12-18. Potential users of this tool include library administrators,

More information

Policymakers and early childhood advocates must invest wisely and promote accountability

Policymakers and early childhood advocates must invest wisely and promote accountability Children deserve the best start in life Early Childhood Matters Scientific research confirms that experiences between birth and age five can stimulate brain development and significantly affect school

More information

If you are interested in more than one position, please send multiple e-mails.

If you are interested in more than one position, please send multiple e-mails. ABOUT The Hispanic-Serving Health Professions Schools (HSHPS) is a 501(c)3 nonprofit member-based organization established in 1996 to address the mounting public health issues of providing quality and

More information

100 SEO Tips. 1. Recognize the importance of web traffic.

100 SEO Tips. 1. Recognize the importance of web traffic. 1. Recognize the importance of web traffic. 100 SEO Tips SEO or Search Engine Optimization is one of the techniques to use in order to achieve more volume of traffic to your site. Without a good number

More information

Accountants: Tech your way out of the Recession!

Accountants: Tech your way out of the Recession! Accountants: Tech your way out of the Recession! Will Parker, UK Country Manager accountsiq Executive Summary We all know the old adage cash is king and in a recession, never a truer word can be said.

More information

A Guide to Social Media Marketing for Contractors

A Guide to Social Media Marketing for Contractors A Guide to Social Media Marketing for Contractors Belynda Holt Pinto, Director of Operations Mike Holt Enterprises The way companies market their services is in transition, and keeping up with those changes

More information

OVERVIEW. Mission/Vision

OVERVIEW. Mission/Vision OVERVIEW Mission/Vision The mission of USRowing s America Rows program is to support inclusion and diversity in the sport of rowing. Inclusion in sport means that individual differences are embraced and

More information

How To Optimize your Marketing Strategy with Smart WiFi

How To Optimize your Marketing Strategy with Smart WiFi How To Optimize your Marketing Strategy with Smart WiFi The Case for Smart WiFi When it comes to acquiring fans, large corporations like Nike may be at an advantage compared to a neighborhood ice cream

More information

Question and Answer for Health Care Exchange Notice

Question and Answer for Health Care Exchange Notice Question and Answer for Health Care Exchange Notice To Accompany the Department of Labor New Health Insurance Marketplace Coverage Options and Your Health Coverage Mandated Notice Q1. Why are you receiving

More information

Marketing Plan. Achieving NECC Enrollment and Image Enhancement Goals. Supporting Existing College and Presidential Priorities Priorities 7/1/10

Marketing Plan. Achieving NECC Enrollment and Image Enhancement Goals. Supporting Existing College and Presidential Priorities Priorities 7/1/10 Marketing Plan 7/1/10 Achieving NECC Enrollment and Image Enhancement Goals Supporting Existing College and Presidential Priorities Priorities TABLE OF CONTENTS I. INTRODUCTION Page 3 II. ASSESSMENT: A.

More information

Higher Education, Library Groups Release Net Neutrality Principles

Higher Education, Library Groups Release Net Neutrality Principles EMBARGOED UNTIL 10 a.m. EDT Thursday, July 10, 2014 Press Release: July 10, 2014 Higher Education, Library Groups Release Net Neutrality Principles Today, higher education and library organizations representing

More information

2009 Talent Management Factbook

2009 Talent Management Factbook 2009 Talent Management Factbook Executive Summary Karen O Leonard Principal Analyst May 2009 BERSIN & ASSOCIATES RESEARCH REPORT V.2.0 2009 Talent Management Factbook: Executive Summary i The Bersin &

More information