MUEHL PUBLIC LIBRARY STRATEGIC PLAN An addendum is attached with Service Responses. SR and numbers indicate which ones are applicable.

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1 MUEHL PUBLIC LIBRARY STRATEGIC PLAN An addendum is attached with Service Responses. SR and numbers indicate which ones are applicable. MISSION STATEMENT (SR 4, 7, 10, 11, and 12) The Muehl Public Library facilitates access to ideas, information, and recreational media to enhance the quality of life for all the people we serve in Seymour and OWLSnet. Your Gateway to Literacy GOALS Information Literacy: A library that provides Information Literacy services, with excellence, helps address the need for skills related to finding, evaluating, and using information effectively. Lifelong Learning: A library that provides Lifelong Learning services, with excellence, helps address the desire for self-directed personal growth and development opportunities. ASSUMPTIONS Excellence must be defined locally. Excellence is possible for both small and large libraries. Excellence is a moving target. FACILITY ( to be reviewed at the February Board Meeting each year)(sr 17, 18) I. Improve public access to the library building, its materials and programs. A. Incorporate planning so that the Muehl Public Library is usable for all patrons, including those with disabilities. B. Assess the library s long-term space needs. 1. Develop an addition building plan by 2012 that supports quiet space, is a green addition, and is handicapped accessible. 2. Plan with the appropriate revenue sources to build the addition in C. Offer quiet space for study and reflection. D. Provide program locations that are accessible to persons with disabilities. E. Implement and maintain security and alarm system F. Develop, evaluate and revise building related policies as applicable. II. Maintain an inviting atmosphere. A. Arrange the library s collection in order to ease accessibility. 1. Maintain sufficient shelving for all materials.

2 2. For labeling of materials use new technology with the help of OWLS to clearly and distinctly label items. 3. The collection should be physically accessible to all patrons. B. Provide attractive signage to assist customers in finding materials. C. Provide sufficient space for child and family use with furniture and equipment designed for children. 1. Plan for additional youth service space in building expansion planning. FINANCE (to be reviewed at the September Board Meeting each year) I. Use available funds effectively to meet community needs and interests. A. The Library Board and the Library Director will consult monthly on the budget. B. Plan with other organizations to share or minimize costs for purchasing or programming. C. Inform government officials responsible for budget decisions about costs for present and future library services. D. Organizations and the City of Seymour to plan for funding a library expansion. II. Increase funding sources. A. Apply for grant funding for special items or programs when appropriate. B. Consider maintenance and operating expenses when planning the library s annual budget. C. Collaborate with the Muehl Public Library Foundation, Friends of the Library, the Friends and Family Charitable Trust and other organizations to obtain additional funding for library needs. D. Encourage the use of alternative funding resources for library expansion such as gifting to the website. E. Create a building expansion fund that townships, city and others can contribute to. STAFF DEVELOPMENT ( to be reviewed at the March Board Meeting each year) I. Recruit and retain an outstanding staff. A. Require staff to attend at least two continuing education workshops or conferences each year off-site. B. Require staff to participate in training regarding customer service via staff meetings and internal workshops. C. Conduct performance evaluations annually for all staff members. D. Provide ongoing training in current library procedures. E. Offer comparable salary and wages to all staff.

3 F. Ensure that the library has sufficient staff to accomplish the library s service requirements adequately and increase staff time as needed. G. Provide up-to-date job descriptions for all employees. H. Promote a work environment that is fun. COLLECTION (To be reviewed at the April Board Meeting each year) (SR 1, 2, 3, 6, 7, 8, 10, 11, 12, 15, 18) I. Offer access to current, useful materials in various formats. A. Request appropriate funding to the Acquisitions Budget of the library. 1. Allocate dollars for various formats in accordance with usage and demand. B. Keep the library s shelves neat and orderly so items will be located quickly. 1. Shelve all returned items the same day they are returned. This item is met. However, with a lack of space, some items must wait to be reshelved. 2. Assign regular shelf reading and straightening tasks to staff members. C. Maintain and revise as necessary the Collection Development policy for print, audio-visual and electronic formats. D. Provide access to information resources in print and non-print formats relevant to the staff and library patrons. E. Evaluate and revise loan periods for maximum benefit to the library s patrons. F. Enforce the library policy on overdue items, encouraging timely return of borrowed materials. (Maintain the threshold of $5 on cards to encourage payment of fines and return of materials.) G. History Cabinet supports our ongoing relationship with the Museum and history buffs. SERVICE (to be reviewed at the May Board Meeting each year) (SR 9, 15, 18) I. Improve communications with our customers and community about the library s mission and services. A. Send news articles about library services and events to the local media on a weekly basis. B. Provide informational materials to the library s patrons. C. Maintain an up-to-date Internet website for the library. Maintain Facebook page for the library and expand on social networking. D. Publicize special programs in the news media and on the library website. E. Implement marketing plans through OWLS for library service. F. Communicate to the public about communitywide services. II. Customer Service will be inherent in all library activities.

4 A. Library materials will be circulated efficiently and accurately. 1. Review the library s circulation policy annually and implement any changes. B. Staff will be courteous with all patrons who enter the library. C. Provide sufficient staff at the library s service desk to respond to the needs of all customers as efficiently as possible. 1. Appropriately allocate staff resources for those times when the library is open. 2. Maintain the staffing model of 2 librarians at all times when the library is open. 3. Prepare to add to the staffing model when expanding the building. D. Review the library s schedule annually to ensure that the needs of the patrons are being met. E. Develop a plan to actively seek, train, encourage, and keep volunteers. F. Continue to offer extra services to the customers at minimal cost, such as photocopier, scanner, fax, word processing, Internet access, community bulletin board, and tax forms. G. Promote Infosoup to maximize use of shared library materials. H. Offer Worldcat as an alternative when materials are not available in OWLSnet. III. Respond to community and regional trends, which influence library service. A. Maintain active membership in local and professional organizations. B. Library personnel will regularly attend meetings, workshops and conferences of professional librarians. C. Maintain compliance with current Wisconsin Public Library Standards for library service. D. Solicit community input from a variety of sources (i.e. request for purchase form ) E. Take guidance from OWLS leadership in forming and administering policies. PROGRAMS (to be reviewed at the October Board Meeting each year) ( SR 3, 5, 7, 10, 11, 12, 13, 14, 16) I. Offer programming responsive to community needs and interests. A. Record attendance at programs for adults and children to be used for future evaluation. B. Offer a summer library program that will attract children of all ages. 1. Seek community input and participation in the summer reading program for children. 2. Encourage staff to attend summer program planning workshops. 3. Evaluate the library s summer reading program after it is completed each year.

5 C. Offer programming for school visits to the library. D. Offer children s early literacy programs throughout the year. E. Plan teen, adult and senior programming according to locally expressed demand. F. Identify new programming possibilities. G. Leverage FMPL (Friends of the Muehl Public Library) for new programs, author visits, etc. TECHNOLOGY (to be reviewed at the November Board Meeting each year) (SR 4, 8, 10) I. Utilize technology to provide efficient, effective service. A. Request budgetary support for improvements in library technology. B. Review and revise the Library Technology Plan annually and carry out its provisions. C. OWLS now provides us with monthly visits from Julie Leopold to take care of all updates and any troubleshooting that needs to be done. Yeah! (as of ) II. Respond to ever changing technological practices and media. A. This may mean more outlets, different configuration of furniture, displays, etc. B. Provide equal access to as much new technology as possible. III. Intents as listed in the Muehl Public Library Technology Plan. **Please see the plan in the addendum. ADDENDUM The following ideas are from the New Planning for Results, NJ State Library Trustee Institute, 9/29/2007 SERVICE RESPONSES 1. Be an Informed Citizen: Local, national, and world affairs. Residents will have theinformation they need to support and promote democracy, to fulfill their civic responsibilities at the local, state, and national levels, and to fully participate in community decision-making. 2. Build Successful Enterprises: Business and non-profit support. Business owners and non-profit organization directors and their managers will have the resources they need to develop and maintain strong, viable organizations. 3. Celebrate Diversity: Cultural awareness. Residents will have programs and services that promote appreciation and understanding of their personal heritage and the heritage of others in the community.

6 4. Connect to the Online World: Public Internet access. Residents will have highspeed access to the digital world with no unnecessary restrictions or fees to ensure that everyone can take advantage of the ever-growing resources and services available through the Internet. 5. Create Young Readers: Early literacy. Children from birth to age five will have programs and services designed to ensure that they will enter school ready to learn to read, write, and listen. 6. Discover Your Roots: Genealogy and local history. Residents and visitors will have the resources they need to connect the past with the present through their family histories and to understand the history and traditions of the community. 7. Express Creativity: Create and share content. Residents will have the services and support they need to express themselves by creating original print, video, audio, or visual content in a real-world or online environment. 8. Get Facts Fast: Ready reference. Residents will have someone to answer their questions on a wide array of topics of personal interest. 9. Know Your Community: Community resources and services. Residents will have a central source for information about the wide variety of programs, services, andactivities provided by community agencies and organizations. 10. Learn to Read and Write: Adult, teen, and family literacy. Adults and teens will have the support they need to improve their literacy skills in order to meet their personal goals and fulfill their responsibilities as parents, citizens, and workers. 11. Make Career Choices: Job and career development. Adults and teens will have the skills and resources they need to identify career opportunities that suit their individual strengths and interests. 12. Make Informed Decisions: Health, wealth, and other life choices. Residents will have the resources they need to identify and analyze risks, benefits, and alternatives before making decisions that affect their lives. 13. Satisfy Curiosity: Lifelong learning. Residents will have the resources they need to explore topics of personal interest and continue to learn throughout their lives. 14. Stimulate Imagination: Reading, viewing, and listening for pleasure. Residents will have materials and programs that excite their imaginations and provide pleasurable reading, viewing, and listening experiences. 15. Succeed in School: Homework help. Students will have the resources they need to succeed in school.

7 16. Understand How to Find, Evaluate, and Use Information: Information fluency. Residents will know when they need information to resolve an issue or answer aquestion and will have the skills to search for, locate, evaluate, and effectively use information to meet their needs. 17. Visit a Comfortable Place: Physical and virtual spaces. Residents will have safe and welcoming physical places to meet and interact with others or to sit quietly and read and will have open and accessible virtual spaces that support networking. 18. Welcome to the United States: New immigrants will have information on citizenship, English Language Learning (ELL), employment, public schooling, health and safety, available social services, and any other topics that they need to participate successfully in American life. **Library Technology Plan Introduction The Muehl Public Library incorporates technology into its many diverse services. The long range plan for the Muehl Public Library contains several intents regarding technology services to the public. This plan will be reviewed continuously to track achievements and future needs. Technology Plan Summary Intent 1: To manage sufficient budgeted resources for equipment and software replacements, repairs, and updates to meet the increasing demands in the technological information age. Intent 2: To offer appropriate technologies to the library community and to manage the library operations. Intent 3: To acknowledge and utilize private, state, and federal programs that will assist in the development of the library s technology plan. Intent 4: To offer access to the Internet for appropriate educational and personal use. To maintain a user friendly website for public access to library services through the web. Intent 1: To manage sufficient budgeted resources for equipment and software replacements,repairs, and updates to meet the increasing demands in the technological information age. 1. Ensure that the library budget includes funding to repair and replace percent of computer workstations every 3 years. 2. Cooperate with OWLS in upgrading, maintaining and providing services via LAN and Internet. 3. Maintain sufficient volume of licenses for standard software and the library budget covers funding to renew, upgrade as needed, and purchase new software as needed. 4. Maintain a secure library network as usage and services grow and change. Intent 2: To offer appropriate technologies to the library community and to manage the library operations. 1. Continue to assess and evaluate new technologies and evaluate their benefits for the library services. 2. Continue to implement the needed equipment and software upgrades to facilitate more efficient services for patrons and staff. 3. Continue to utilize donated computers and software as well as identify additional grants and sources of funding for technology. 4. Constantly research new software and hardware needs for the library to offer diverse media to the public and staff. 5. Maintain current software and technology that provides opportunities to provide more services at reduced costs.

8 6. Continuous education and training for the public and staff to provide more technological services. Intent 3: To acknowledge and utilize private, state, and federal programs that will assist in the development of the library s technology plan. 1. The Bill and Melinda Gates Foundation assisted this location in the past. It is the library s duty to educate itself about and try for similar initiatives. 2. Identify alternative resources to fund technology and software needs of the library. Seek out local,state, and federal grants, the assistance from the Friends of the Muehl Public Library, or other individual donors to secure the required funding. Intent 4: To offer access to the Internet for appropriate educational and personal use. To maintain a user friendly website for public access to library services through the web. 1. Develop and maintain a public training environment and public access to computers for educational and personal usage that complies with posted library policy. 2. To provide an easy to use website for access to library resources via the web. The Muehl Public Library Strategic Plan (with the Muehl Public Library Technology Plan provided as an addendum) was adopted by the Muehl Public Library Board of Trustees on Monday, February 3, 2014.

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