National architecture for digital services in Finland

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1 National architecture for digital services in Finland In a Nutshell Version 1.2 Population Register Centre

2 Programme Producing Suomi.fi Services The National Architecture for Digital Services Programme Production use and development Schedule Projects Suomi.fi Services for organizations Steering Ministry of Finance Roles and authorizations Service views Digital Authorizations Service Views Operation Population Register Centre Budget 100 million Data exchange layer Digital authentication Finnish Service Catalogue Data Exchange Layer e- Identification Other digitalization development Messaging

3 Background All projects are operating at full speed Several sub projects Positioning the Suomi.fi- services in the end- user s digital service process is presented below Coherent user experience Service discovery Authentication Digital service Roles and authorities Base register data Interaction Decision Suomi.fi Service Views Suomi.fi e- Identification Suomi.fi Digital Authorization Suomi.fi Data Exchange Layer Suomi.fi Messaging Suomi.fi Messaging Suomi.fi Finnish Service Catalogue Authorization Register Suomi.fi Service Views Suomi.fi Service Views Suomi.fi Service Views Administration Map Service

4 Suomi.fi Services For Citizens / Companies / Authorities Suomi.fi For service providers: - Single identity, many roles - Strong authentication - Services targeted for life events - Authorizations - Interaction and messaging My data Me As a citizen Representing a company As an official Other person Company Private services My messages Public services

5 Suomi.fi Services, Complete View Service Providers - Digital services - Systems - Registers - Authentication tools - e- Identification Service Views Open information - Service information,guides, maps etc. Services, content for authenticated users Own data Authority delegation Own messages Digital Authorizations suomi.fi enterprisefinland.fi official s view Messaging Communication, support - esuomi.fi during the programme - Public Service Info Support and management site - Common for all services - Management of services and data - Customer support for service providers Data Exchange Layer Finnish Service Catalogue

6 Digital Service Platform creates norms and enables transactions between service providers and users Service providers Digital Single Market Users (user groups) Service market on a certain field, e.g. social services E.g. parents E.g. the unemployed Organi- zation Company Authority Connectors / APIs / data User experience / User interface Integration Catalogue Service Views Data Exchange Layer e- Identifi- cation Digital Authori- zations Electronic signature Electronic letter of attorney Finnish Service Catalogue Messaging Time booking service Opendata.fi Data registers Event logs and analytics engine

7 Suomi.fi Digital Authorizations Enables acting on behalf of another person or a company.

8 Suomi.fi Digital Authorizations in Short Enabling online checking of a person s authority for making transactions on behalf of other persons or organizations, and giving these authorizations. Grandparents Children Katri 66 years Liisa Kumpulainen 35 Ossi 70 years Martta 72 Aarno 75 Matti Kumpulainen 37 Anni 7 Onni 2 Elias 16 Ex- wife Companies Accounting bureau Accountant Maija s Company Maija Matikainen 40 Entrepreneur Right to make transactions on behalf of another

9 Suomi.fi Digital Authorizations 1. Registry based checking of a person s authority for making transactions on behalf of other persons or organizations 2. Requesting and/or creating digital authorizations REQUEST? APPROVAL Authorizations Registry

10 Suomi.fi Service Views Citizen s and company s window to public services.

11 Suomi.fi Service Views 1. Digital Services easily accessible 2. Information about all service channels Suomi.fi Service Views 3. Own data in public services 4. Messages and interaction with public authorities Services Messages 5. Smart service guides My Data Service Views = Suomi.fi + EnterpriseFinland.fi Suomi.fi Finnish Service Catalogue

12 Service Views = National service for citizens, entrepreneurs and officials = Suomi.fi+EnterpriseFinland.fi The user can: in different roles, easily find public services (based on Finnish Service Catalogue) see their own data in several base registers receive push services, messages and documents (Messaging) from authorities according to their unique situation (life events) and official (register- based) digital profile authorize another person to act on their behalf. My data Service guides Finnish Service Catalogue Services Local service view (municipality's services) Messaging Digital services, single sign- on Service points and service map CMS and publishing processes ROLE 1 Citizen Entrepreneur Official TARGET GROUP 2 Employer, employee Student Unemployed Etc. Support and guidance Analytics, statistics Digital Authorizations

13 Suomi.fi Finnish Service Catalogue All necessary service data in one place.

14 Suomi.fi Finnish Service Catalogue A new base register with standardized metadata of Digital services Local service points Telephone services Includes open API for all information A new law will make it mandatory for all public service producers to manage the metadata descriptions of their services in this repository A critical component of Suomi.fi Service Views = an interoperable resource for service metadata

15 Suomi.fi Finnish Service Catalogue Suomi.fi Finnish Service Catalogue makes data easily accessible and makes it possible to produce service data at one go, as a part of the normal service production. Own service data Other service data Suomi.fi Finnish Service Catalogue Services and their channels defined in a uniform way Possible to utilize data in any digital service Suomi.fi Service Views Own digital service Other digital services

16 Suomi.fi Data Exchange Layer Unifying digital services and securely exchanging data.

17 Suomi.fi Data Exchange Layer in Short A standardized way to exchange data between organizations and the possibility to create secure service collections. Environ- ment Suomi.fi Data Exchange Layer Integration Catalogue Data exchange

18 Suomi.fi Data Exchange Layer Base registers Government services Municipalities services Private sector services Government network Municipalities networks ESB ESB Suomi.fi Data Exchange Layer ( X- Road in Finland ) Internet Service Views Citizens Companies Officials Finnish Service Catalogue e- Identification National service architecture for digital services Digital Authorizations API catalogue X- Road Admin Logs, reports, security

19 Suomi.fi e- Identification Replacement for Tunnistus.fi and Vetuma services.

20 Suomi.fi e- Identification Strong identification to public services Replaces current Vetuma and Tunnistus.fi services, incl. Centralized contracts and financing Provides Single Sign- on to all public services (SAML 2.0) Supports strong authentication using bank authentication (Tupas), mobile certificate and card authentication (HST) Eidas federation between EU- countries Browser based, scalable, secure, responsive and accessible (WCAG AA level audited)

21 How does it work? Suomi.fi e- Identification Digital Service Redirection for authentication Provides digital service Public organization Admin view Suomi.fi e- Identification Uses the selected authentication tools Main user User management etc. Management Technical Service management and configuration IT provider

22 Suomi.fi Messaging Straightforward interaction with public organizations.

23 Suomi.fi Messaging We enable digital messaging for the authorities regardless of the format the client prefers to receive alerts and messages. Suomi.fi Messaging is a centralized message operator for the authorities. It takes care of delivering the messages to the users in the user s preferred channel. My Messages section in Service Views is an own digital mailbox for citizens and companies representatives. It is produced with Suomi.fi Messaging, and will replace the current Asiointitili service.

24 More information and support material: Beta version: beta.suomi.fi

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