1 Information about drug and alcohol treatments and services for Family, Friends and Clients
2 This brochure has been developed by the Outreach Team to inform clients and clients family and friends about The Lyndon Community, how the programs work and what to expect when in program. Developed July Approved 26 October 2010 for distribution by the Quality Improvement Committee. Updated October 2011, June 2012 Print run: June 2012
3 Welcome to The Lyndon Community This booklet has been developed to inform family, friends and clients of The Lyndon Community about the programs offered. The Lyndon Community includes the Lyndon Withdrawal Unit, the Lyndon Therapeutic Community and the Lyndon Outreach Service. The brochure includes information about: Accommodation Costs Location Staff Mail Phone calls Visits and leave (where applicable) Tips for family members Useful contacts If you would like more information on The Lyndon Community, have a look at the user friendly website: or contact the appropriate Program Manager. All prospective clients must undertake a phone assessment prior to admission. Prospective clients can call (02) during business hours to be assessed. Lyndon Outreach Service Program Manager (02) Lyndon Withdrawal Unit Program Manager (02) Lyndon Therapeutic Community Program Manager (02) Murdi Paaki Drug and Alcohol Network Administration (02) Wandarna, Bega Regional Aboriginal Drug and Alcohol Service Administration (02) The Lyndon Community is a member of the Murdi Paaki Drug and Alcohol Network. The Network provides support to Aboriginal people and Communities in the north west of NSW regarding drug and alcohol problems. We visit Bourke, Coonamble, Walgett, Broken Hill, Dareton, Menindee, Lightning Ridge, Brewarrina, Wilcannia, and many more areas. If you would like local counselling for yourself or your family, or if you want support for someone coming home from detox or rehab you can contact your local Aboriginal health service or call Annette for a local contact in your area.
4 THE LYNDON OUTREACH SERVICE WHAT IS THE LYNDON OUTREACH SERVICE? The Lyndon Outreach Service is a mobile outreach service that provides one to one counselling and educational groups across the Central West for people with alcohol and other drug issues. STAFF. The Outreach workers include, the Program Manager Michele, counsellors, Nicole, Karina and Erin, Child and Family workers Donna and Louise, and a MERIT worker Maree. TOWNS COVERED BY OUTREACH. Condobolin Wellington Molong Orange Canowindra Lake Cargelligo Forbes Parkes Mudgee Cowra Dubbo Peakhill PHONE CONTACT. Individuals wishing to participate in group counselling, one to one counselling or seeking information on Lyndon should call the Outreach Team at any time. For those completing the detox and rehabilitation programs through Lyndon, the Lyndon Outreach Service can provide over the phone follow up and support for clients who are not only in the Central West area but also out of area. PROGRAMS AND SERVICES PROVIDED BY LYNDON OUTREACH. SMART Recovery LINFAD Workshops Mental Health and Drug Use Women s Groups Education for service providers and community groups Continuum of Care (provision of a referral pathway from the community to Lyndon services and support and counselling through program and on return to the community) Family support and Kids in Focus One to one counselling COST. Free of charge. CONTACT DETAILS. T: (02) F: (02)
5 THE LYNDON THE LYNDON WITHDRAWAL WITHDRAWAL UNIT UNIT vice is a ross the ichele,, and a WHAT IS THE LYNDON WITHDRAWAL UNIT (LWU)? The Lyndon Withdrawal Unit WHAT IS THE LYNDON WITHDRAWAL UNIT (LWU)? The Lyndon Withdraw is a voluntary residential detoxification and extended care service. The aim of the LWU is to is a voluntary residential detoxification and extended care service. The aim of the LW provide a medicated or non-medicated withdrawal from alcohol and other drugs. provide a medicated or non-medicated withdrawal from alcohol and other drugs. All clients are required to call (02) for a phone assessment to determine All clients are required to call (02) for a phone assessment to det suitability for admission. suitability for admission. LOCATION. The LWU is located in Orange (a large rural city in Central West NSW) on the LOCATION. The LWU is located in Orange (a large rural city in Central West NSW) grounds of the Bloomfield Hospital Campus. grounds of the Bloomfield Hospital Campus. ACCOMMODATION. The program caters for both males and females from 18 years of age ACCOMMODATION. The program caters for both males and females from 18 year and length of stay varies depending on the clinical needs of the client. and length of stay varies depending on the clinical needs of the client. STAFF. The LWU is staffed 24/7 by Registered Nurses and Residential Care Workers. The STAFF. The LWU is staffed 24/7 by Registered Nurses and Residential Care Worke facility also employs 1-2 doctors, 2 full time drug and alcohol counsellors and support staff facility also employs 1-2 doctors, 2 full time drug and alcohol counsellors and suppo during business hours. during business hours. COSTS. A $50.00 administration fee is required to be paid on admission. A refundable linen COSTS. A $50.00 administration fee is required to be paid on admission. A refundab deposit of $20.00 is also payable on admission (clients are also able to bring their own linen). to one deposit of $20.00 is also payable on admission (clients are also able to bring their own line. Extended care clients (clients who need additional medical intervention/stabilisation, treatment Extended care clients (clients who need additional medical intervention/stabilisation, tre or assessment after completing a detox) are required to pay $33 per night (this cost is based on Lyndon or assessment after completing a detox) are required to pay $33 per night (this cost is b 80% of the unemployment benefit) payable prior to starting the extended care program. ot only 80% of the unemployment benefit) payable prior to starting the extended care program. * Clients do not pay for detoxification medications other than methadone. Other medications * Clients do not pay for detoxification medications other than methadone. Other med will be charged to the client at the Chemists rate. will be charged to the client at the Chemists rate. The LWU is a smoke free facility. Nicotine Replacement Therapy (NRT) is available free of The LWU is a smoke free facility. Nicotine Replacement Therapy (NRT) is available charge to help with nicotine withdrawal. charge to help with nicotine withdrawal. MAIL. Clients can receive and send mail. Client mail is opened in front of staff and mail MAIL. Clients can receive and send mail. Client mail is opened in front of staff a recipient for security. The mailing address is: (NAME) recipient for security. The mailing address is: (NAME) Lyndon Withdrawal Unit m the Lyndon Withdrawal Unit C/- Bloomfield Campus through C/- Bloomfield Campus Forest Rd, ORANGE NSW 2800 Forest Rd, ORANGE NSW 2800 PHONE CALLS. On arrival clients are able to make one free phone call. Clients can also use PHONE CALLS. On arrival clients are able to make one free phone call. Clients can the pay phone between 4pm and 10pm on week days and between 10am and 10pm on the pay phone between 4pm and 10pm on week days and between 10am and 10 weekends. weekends. VISITORS. Visitors are not permitted at the Lyndon Withdrawal Unit. VISITORS. Visitors are not permitted at the Lyndon Withdrawal Unit. 88
6 THE LYNDON THERAPEUTIC COMMUNITY THE LYNDON THERAPEUTIC COMMUNITY WHAT IS THE LYNDON THERAPEUTIC COMMUNITY (TC)? The Lyndon TC is a 200 day WHAT residential IS THE rehabilitation LYNDON program THERAPEUTIC catering for male COMMUNITY and female adults (TC)? (18 and The over). Lyndon It is TC is a abstinence 200 day based residential using rehabilitation the 12 program step program catering for together male and with female the adults benefits (18 and of over). a It is therapeutic abstinence community based as treatment using the for addictions. 12 step program together with the benefits of a therapeutic community as treatment for addictions. LOCATION. The Lyndon Therapeutic Community is situated in Canowindra, a country town in Central LOCATION. West NSW approximately The Lyndon Therapeutic 60 km from Community Orange and is approximately situated in Canowindra, 40km from a country Cowra town (transfers in Central from the West LWU NSW will approximately be organised by 60 the km TC from at no Orange cost). and approximately 40km from Cowra (transfers from the LWU will be organised by the TC at no cost). ACCOMMODATION. The Lyndon Therapeutic Community can accommodate up to 33 residents. ACCOMMODATION. Residents also have the The option Lyndon of a 6 Therapeutic month Half Community Way program can which accommodate is available up to to 33 those who residents. have completed. Residents also Residents have the in option the Half of Way a 6 month Program Half continue Way program their relationship which is available with to the Lyndon those who Therapeutic have completed. Community Residents however in the education Half Way and Program employment continue opportunities their relationship are with encouraged. the Lyndon Therapeutic Community however education and employment opportunities are encouraged. STAFF. The Lyndon Therapeutic Community is staffed by 4 counsellors, administration workers STAFF. and residential The Lyndon care workers. Therapeutic A doctor Community is available, is staffed and other by 4 services counsellors, are provided administration locally. workers and residential care workers. A doctor is available, and other services are provided locally. COSTS. In the majority of cases, board and lodgings are taken from a client s Centrelink benefit. COSTS. In the majority of cases, board and lodgings are taken from a client s Centrelink benefit. Board and Lodgings (Rent) is calculated at eighty-percent (80%) of your benefit, and is paid one week in Board advance. and Lodgings Pharmaceuticals, (Rent) is travel calculated and incidental at eighty-percent charges are (80%) debited of your to your benefit, account and is and paid one deducted week from in advance. the weekly Pharmaceuticals, rebate. Residents travel are and given incidental a weekly charges allowance are debited to purchase to your personal account and items. deducted from the weekly rebate. Residents are given a weekly allowance to purchase personal items. The Admission Fee is made up of: $15 for your own copy of the AA Big Book or the NA Big Book, The $50 Admission deposit held Fee is in made an account up of: and $15 is for returned your own to copy you on of completion the AA Big of Book the or 200 the day NA Big program Book, (providing $50 deposit you are is held not in in debt an account to The Lyndon and is returned Community to you at the on time completion of discharge). of the 200 If day you leave program early (providing the $50 deposit you are is forfeited. not in debt $20 to deposit The Lyndon for linen, Community refundable at the on time departure, of discharge). $10 If for a towel you leave which early you the keep. $50 deposit is forfeited. $20 deposit for linen, refundable on departure, $10 One weeks for a towel rent/ which board/ you lodging keep. is also deducted on arrival. Pay days are Thursdays weekly and no advances One weeks will be rent/ given. board/ lodging is also deducted on arrival. Pay days are Thursdays weekly and no advances will be given. MAIL. Clients can receive and send mail. Parcels and letters are opened in front of staff for security. MAIL. The Clients mailing can address receive is: and send The mail. Lyndon Parcels Therapeutic and letters Community are opened in front of staff for security. The mailing address is: PO Box The 51, Lyndon CANOWINDRA Therapeutic NSW Community 2804 PO Box 51, CANOWINDRA NSW 2804
7 INITIAL RESTRICTIONS. New residents are not permitted to leave the grounds of the TC for the first 14 days unless staff permission has been given. Residents will be seen by the local GP for routine admission checks and to meet Centrelink requirements. During this period residents will not be able to make or receive phone calls. If an urgent call is required it must be discussed with the staff member on duty. No visits will be allowed during this time. The third and fourth weeks after arrival, residents will be allowed to go out, at the discretion of staff, and only with a responsible resident in attendance. The responsible resident is ONLY responsible for taking residents to appointments and getting essential items such as toiletries. PHONE CALLS. A pay phone is available for resident use after 3.00pm Monday to Saturday and after 12.00pm Sunday until 10.00pm. LEAVE. 5 DAY LEAVE (MON-FRI) Residents become eligible for 5 days leave upon the completion of 90 Days in the program. This is approved by counselling staff. Earliest departure Monday 6am and latest return Friday 9pm. All legal matters should be attended to before entering the program. If legal matters are unavoidable and require your appearance in this period ALL leave is forfeited if an overnight stay is required. 7 DAY LEAVE Residents become eligible for a 7 day leave at the completion of 140 days in program. This is approved by counselling staff. Earliest departure 6am and latest return 9pm. Any leave after this is at Staff discretion. NOTE: A leave application must be submitted. All leave must be approved by Counsellors. Breathalyser and urinalysis will be taken upon return. VISITS. After 4 weeks residents may apply to have visitors. Visitors must sign the visitor s book on arrival and departure, in compliance with fire and safety requirements. They are also subject to the rules of The Lyndon Community. Visitors should note that residents are not permitted to leave Canowindra for the first three months of program. After this time, staff permission is required. Gambling of all forms is banned at Lyndon. Attendance at group sessions is mandatory. A full program and orientation will be given to residents on arrival. Visiting services also provide residents with extended programs. Parenting courses are run twice yearly the course is a DoCS approved six week course and residents receive a certificate at the end of the course. Drama Therapy is also provided and is an eight week course. Lifeline Financial is conducted monthly and all residents are able to attend.
8 TIPS FOR FAMILY MEMBERS HOW FAMILY MEMBERS CAN BE MOST SUPPORTIVE Family and friends need to: Be understanding Be willing to listen Be patient Try not to argue Help to distract and reassure the person with any cravings they may have eg: Remind them of the D s : Do an activity Delay - suggest and encourage them to put off making their decision Discuss and remind them to look at the reasons they stopped Do some gentle exercises and do these with them eg: go for a walk Do encourage the person s positive behaviours. Remind them to contact other support people who are available. USEFUL CONTACTS FOR CLIENTS, FAMILY AND FRIENDS Family Drug Support NSW Alcohol and Drug Information Services (ADIS).. (02) ADIS (Outside Metro Area) DOCS Helpline G-Line (Gambling) Lifeline Domestic Violence Advice Kids Helpline Mental Health Helpline.(02) (MH Helpline, Outside Metro Area) Alcoholics Anonymous.(02) Al-Anon (02) Narcotics Anonymous...(02) NSW Quit Line Family Drug Helpline Your local GP, Aboriginal Medical Service, Community Health Service or hospital may also provide advice and assistance. LYNDON PHONE ASSESSMENTS (02)