Il mestiere di realizzare soluzioni di backup a prova di PMI

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1 Il mestiere di realizzare soluzioni di backup a prova di PMI Steven Chua, Business Development Manager di Cortex I.T. Jason Schultz, Lead Developer di Cortex I.T. Achab Achab Open Forum 2011

2 Who in this room Struggles with centralized backup? Has used WinRE for BMDR for Server 08 or R2 based system? What if you could directly control your client BackupAssist install remotely? Who wants to slash the time and effort to monitor large number of backup installs? Who here uses Apple or Android devices? Want to learn how to spot a potential BackupAssist customer? Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 2

3 Agenda Background on BackupAssist What iscsi means to you and your clients New: Recovery for Win RE users In Development: Remote control for BackupAssist Sexy: Monitoring your client s backups Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 3

4 Who BackupAssist appeals to Shoal Chamber of Commerce ( BA, Exchange) Order:x283 Health Matrix (BA, Zip) Order:x294 Kent Manufacturing ( BA, SQL, VMGR, Rsync) Order: x172 Network Laundry ( BA) Order:x295 Microprinting ( BA, SQL) Order: x283 E Personnel Services ( BA, SQL) Order: x240 SMB Electrical ( BA) Order: x203 Nutworks Media ( BA, Rsync) Order: x195 Maryland U ( BA) Order: x272 Machine Fabrik ( BA, Rsync) Order: x214 Cabrilio Hoist ( BA, SQL) Order: x274 Stewart Construction ( BA) Order: x242 Pro Refrigeration Services ( BA, Open File, Zip) Order: x293 Dr. Geddes Clinic ( BA) Order: x321 Braemer & Nelson Attorney ( BA, SQL, Exchange) Order: x293 Focus Merchandise Design ( BA, Exchange) Order: x298 Ledboer Turf & Grass ( BA, Exchange) Order: x282 St Paul School ( BA) Order: x293 The Chapel ( BA) Order: x252 Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 4

5 Customer Sweet spot Marketing and Design Construction and Engineering Telecommunication Retail Automotive Printing services Government Legal firms Accountancy Consultancies Healthcare and Medical Outdoor and Travel Recruitment/HR Financial and Insurance Business runs 1-3 servers Between 5 99 employees Use Microsoft based products Sports clubs Not for Profit Transportation Food and Markets Education sector Timber and Forestry Light industries Hotels & Motels Security services Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 5

6 What do they want Simple solution to common problems System to get the job done right Doesn t create a complicated mess Cost effective solution Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 6

7 Our unique approach Use the best existing backup technologies and ideas Optimize them to make sure they do what you need Wrap them in a simple, easy to use system License it affordably Since 2003 The BackupAssist way Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 7

8 iscsi Network protocol designed for centralized data storage Easy : Remote diskspace appears as a local drive. Powerful: NTFS and VSS support Fast: Low protocol overheads, block based Low cost: No specialized hardware required Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 8

9 iscsi Useful for backups because iscsi enables imaging backup to centralized network locations! So you get all the local backup benefits: Incremental storage for historical backups lots of history Fast incremental source scanning if configured Plus the benefits of centralized backup Centralized management Clustering and failover Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 9

10 iscsi Support Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 10

11 iscsi Support 1. Enter the IP address or server name and click Search 2. Select your target 3. Enter the path, and optionally CHAP Authentication. Then click Test connection Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 11

12 With BackupAssist No surprise implementation, with smart data security features. Automatic connection to the iscsi target before the backup, if it s not already connected. The backup volume is hidden, and not exposed as a drive letter unless you want it to be. Automatic disconnection after the backup, to avoid accidental or malicious corruption Estimated availability: November 2011 Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 12

13 iscsi Support QUESTION: How does Windows Recovery Environment support iscsi Restores? It Doesn t!! Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 13

14 Introducing RecoverAssist Our very own bootable recovery environment for Server 2008 & Server 2008 R2, SBS 2008/2011 and Windows 7/Vista. A complete replacement for the Windows Recovery Environment (WinRE) Overcomes limitations and bugs in WinRE Beta version available in November Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 14

15 Windows Recovery Environment It works some of the time It s a bit cumbersome It takes a while to learn how to use it You have to be very skillful to use it You might crash if you don t do everything perfectly Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 15

16 Recover Assist More reliable More stable Easier to use You can do things with it that you can t with WinRE Easier to use Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 16

17 Windows RE vs. RecoverAssist Don t try to read this Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 17

18 Windows RE vs. RecoverAssist BUT I can summarise it in 4 main points. Create your own bootable recovery media Add drivers to your recovery environment (scsi,raid..) Avoid common BSOD problems after recovery Recover from other backup locations, including iscsi Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 18

19 Reason #1 to use RecoverAssist Create your own bootable recovery media USB Flash drives SD Cards CD/DVD ISO Image File No need to install a Dvd drive in every server anymore! Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 19

20 Reason #2 to use RecoverAssist So you don t see this Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 20

21 Reason #2 to use RecoverAssist Avoid common BSOD problems after recovery: Caused by different class of boot disk Can fix existing machine restored with WinRE Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 21

22 Reason #3 to use RecoverAssist Recover from backup locations not supported by WinRE iscsi Target Container VHD Let s see how easy it is to recovery from iscsi Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 22

23 Reason #4 to use RecoverAssist Add drivers to your recovery environment Add driver packs from driverpacks.net Add drivers from manufacturer discs Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 23

24 How to recover from iscsi? Step 1: Click here to recovery from iscsi Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 24

25 How to recover from iscsi? Step 2: Configure your network card Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 25

26 How to recover from iscsi? Step 3: Specify IP address or host name of your iscsi target, and optional CHAP authentication Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 26

27 How to recover from iscsi? Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 27

28 Remote Control Centrally control your backup jobs from one location ETA mid 2011 Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 28

29 Undeniable Truths in I.T. 1. Resellers are busy! 2. BackupAssist is all about saving time. 3. All of us have web based devices. Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 29

30 Let s join the dots Resellers are busy We own mobile devices BackupAssist saves time Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 30

31 Something Convenient Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 31

32 Something Convenient One Report Concise summary of all jobs across all clients Drill down by clicking the links Any problems are placed at the top of the report ed to you daily, or view in your web browser Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 32

33 Something Cool CMC-Xpress Mobile app for -ios - iphone/ipad -Android devices Release ETA: early 2012 Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 33

34 Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 34

35 Convenient and Cool Centralized Monitoring Console on your phone or tablet! Daily Status Report View past reports Forward via Search for a report Access last 90 days Forward via Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 35

36 How does it look like? Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 36

37 What we covered this morning 1) CMC = slash time and effort to monitor backup jobs 2) iscsi = Incremental imaging to centralized storage 3) RecoverAssist = powerful and simple BMDR recovery solution 4) CMC-Xpress = App for ios/android devices 5) Remote Control = Simplify the administration of your backup jobs Steven Chua e Jason Schultz - Il mestiere di realizzare soluzioni di backup a prova di PMI 37

38 Grazie Steven Chua, Business Development Manager di Cortex I.T. Jason Schultz, Lead Developer di Cortex I.T. - Achab Achab Open Forum 2011

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