Version 4.2. Ref: STAR42EW Navigator Getting Started Guide for Microsoft Windows

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1 Version 4.2 Ref: STAR42EW-0108 Time Navigator Getting Started Guide for Microsoft Windows

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3 Atempo Copyrights Atempo retains all property rights concerning the documentation of Time Navigator software. Your right to copy the Time Navigator software documentation is limited by the legislation on copyright. Copies or adaptations without Atempo s prior written consent are forbidden by law and constitute a reprehensible breach. This documentation is provided "as is" without any warranty of any kind, either expressed or implied, including (but not limited to) the implied warranties or conditions of merchantability or fitness for a particular purpose. Atempo shall not be liable for loss of profits, decreasing or interrupted business activity, for loss of data or data use, nor for any indirect, special or consequential damages whatsoever, even if Atempo has been advised of the possibility of such damages arising out of a fault or an error in the documentation or in Time Navigator software. Atempo retains all rights to modify this documentation periodically without notice. No part of this guide may be reproduced or transmitted, for any purpose, by any means, electronic or mechanical, without Atempo s express and written permission. Atempo, Atempo s logo and Time Navigator are registered trademarks of Atempo. All brand or product names mentioned in this guide are trademarks or registered trademarks of their respective companies or organizations. Copyright Atempo. All rights reserved. Third Party Copyrights Time Navigator uses certain Opensource components listed here: The International Component for Unicode (libicu). For more information, consult lesstif: the Hungry Programmers' version of OSF/Motif. For more information, consult The Year-2038 bug. For more information, consult

4 OpenSSL. "The OpenSSL Project is a collaborative effort to develop a robust, commercial-grade, full-featured, and Open Source toolkit implementing the Secure Sockets Layer (SSL v2/v3) and Transport Layer Security (TLS v1) protocols as well as a full-strength general purpose cryptography library. The project is managed by a worldwide community of volunteers that use the Internet to communicate, plan, and develop the OpenSSL toolkit and its related documentation." For more information, consult Perl. For more information, consult Apache 2.0. For more information, consult The licenses for these components can be consulted in the Time Navigator Release Notes guide.

5 Table of Contents i Table of Contents Foreword Chapter 1 Chapter 2 Chapter 3 Prerequisites Conventions Time Navigator Online Help Time Navigator Tutorials Technical Support Web Support Generating the Environment Report Your Comments are Welcome Presenting Time Navigator Time Navigator Components Time Navigator Architecture Time Navigator Main Features Supported Platforms and Peripherals Time Navigator Separately Priced Options Installing and Configuring Time Navigator Prerequisites Installation Installing a Server Installing a Time Navigator Agent or Storage Node Configuring Libraries and Drives Initial Configuration of Devices in Time Navigator Device Detection Wizard Configuring a Virtual Library System Virtual Library System Configuration Files Using the Atempo VLS Wizard Conclusion Backing up Backup Wizard Configuring a Backup with the Backup Wizard Performing a Backup

6 ii Time Navigator Getting Started Guide for Microsoft Windows Conclusion Chapter 4 Restoring Restore Examples Restore Settings Restore Test Restore Information Conclusion Time Navigator Documentation Time Navigator Documentation Time Navigator Release Notes Time Navigator Getting Started Guide Time Navigator Bug Fixes and Known Issues Reference Guides Time Navigator On-line Connect Suite Time Navigator Options Special Options Miscellaneous Time Navigator Online Help Index

7 1 Foreword Thank you for choosing Time Navigator, a suite of software tools developed by Atempo. A solution for automatically backing up data for your company, Time Navigator is flexible and its dynamic architecture brings both performance and security to your data storage needs. The objective of this guide is to enable quickly you to carry out: The installation of a Time Navigator Server for Windows 2000/2003 and of Time Navigator Agents for Unix or Windows. The automatic backup of the filesystem. The restore of data. If you wish to have information regarding the archive option (Time Navigator Archiving Server) or the Time Navigator Online Connect Suite (applications backup and restore), refer to the corresponding guides listed in the chapter Time Navigator Documentation, page 67. For all questions relating to Time Navigator, visit Atempo s web site ( or contact your retailer. Prerequisites The Time Navigator DVD-ROM or CD-ROM is delivered with certain files that require a specific configuration. It is necessary to have: The authority to automatically execute the installation program. If you do not wish to authorize this automatic execution, you can launch the program Autorun.exe manually. An HTML browser in order to read files in HTML format. Adobe Acrobat Reader in order to read the documentation in PDF format. An Internet connection if you want to request a permanent key from Atempo.

8 2 Time Navigator Getting Started Guide for Microsoft Windows Conventions This guide uses conventions to make information easy to access and understand. Text in Time Navigator graphical application windows is displayed in the following font: Window text. Time Navigator Command Line Interface and scripts related to the different operating systems (Unix, Windows, etc.) are displayed in the following font: scripts and commands. Cross-references to further information are indicated by the symbol. Procedures indicating the steps to follow to perform an action with Time Navigator are presented as follows: Procedure title 1. First step. 2. Next step, etc. Command syntax is presented as follows: Square brackets [ ] indicate an option. The - sign refers to a parameter. The parameter is either followed by the type of information to provide, or is self-sufficient. The sign indicates a choice between several parameters.

9 Foreword 3 Time Navigator Online Help All the Time Navigator graphical interfaces now include a new context-sensitive online help system available for: Windows (HtmlHelp format), Unix (HTML format). This format is compatible with the Netscape Navigator 4.0 browser, or any other compatible browser. This online help system allows you to find the information you need easily and quickly: From any dialog box within the application, click on Help to access context-sensitive information describing the parameters of the dialog box. From any graphical interface, choose Help - Help Topics to get the online help for this interface. You can also search for information through the Contents tab, the Index tab or the Search tab that offers a powerful full-text search. Time Navigator Tutorials Discover Time Navigator through the Flash-based Tutorials delivered with the product: To access these tutorials, choose Help-Tutorial from the Time Navigator Administration Console or Time Navigator Restore & Archive Manager. The tutorials are also available from the Autorun (Windows) or from the CD-ROM index.htm file (Unix). To view these tutorials, you need: A web browser. A Shockwave Player (or Macromedia Flash Player) program. If needed, download the program corresponding to your machine s operating system from: Note The Shockwave Player and Macromedia Flash Player programs are not available for IBM AIX and VMS. Technical Support

10 4 Time Navigator Getting Started Guide for Microsoft Windows Web Support If you have subscribed a maintenance contract and you encounter a problem with Time Navigator, consult the Atempo Web Support at: The Knowledge Base includes: Time Navigator PDF documentation. Time Navigator patches. Time Navigator Known Issues. Technical Notes. If you are unable to solve your problem or find the information you need, Atempo and its partners will help you by phone. When calling the Atempo Technical Support team, please provide your maintenance contract number. We also recommend that you generate the Time Navigator Environment Report as explained in the next section. Generating the Environment Report The report is generated by the Time Navigator Environment Reporter which retrieves the information that is essential to address your problems as quickly as possible: Time Navigator version installed. Operating system related information. Type of platforms and storage devices used. Configuration and status of all your Time Navigator catalogs. Time Navigator Events and operating system logs. To automatically generate the environment report, run the Time Navigator Environment Reporter as follows: On Unix systems, run the $TINA_HOME/tina_env_report.sh script. On Windows systems, the user must be part of the Administrator group and choose Start-Programs-Time Navigator-Utilities-Time Navigator Environment Reporter.

11 Foreword 5 The retrieved information is gathered in a compressed file tina_env_report_date_time.tar.gz.uu on Unix and tina_env_report_date_time.zip on Windows. This file is located in the Adm directory of Time Navigator installation directory. You must send it to support@atempo.com. A README file describing the operating mode is available at the following FTP address: ftp://ftp.atempo.com/private/tina_env_report/readme.txt Note Updating the Time Navigator Environment Reporter The Time Navigator Environment Reporter is subject to frequent updates. Please regularly download the latest version from the following FTP address: For Unix: ftp://ftp.atempo.com/private/tina_env_report/tina_env_report.sh.z For Windows: ftp://ftp.atempo.com/private/tina_env_report/tina_env_report.exe Your Comments are Welcome We value and appreciate your opinion as a Time Navigator user and reader of our documentation. As we write, revise and evaluate our guides, your comments are the most important input we receive. Please do not hesitate to send us any remarks you have to the following address: documentation@atempo.com

12 6 Time Navigator Getting Started Guide for Microsoft Windows

13 7 C H A P T E R 1 Presenting Time Navigator 1 Time Navigator Components Time Navigator backup and restore software is composed of many elements allowing different types of architecture to be backed up: The Catalog is the Time Navigator core database. It keeps track of every backup, archiving, and restore session performed. Information about Time Navigation, the versatile restore mechanism developed by Atempo, is recorded in the catalog. This information consists of the backup file attributes and their location on the storage media. The catalog also keeps track of the configuration of Time Navigator objects, such as, hosts, applications, networks, drives, libraries, users, and medias. The Server is the station controling the catalog. A Time Navigator Server service is installed on the server. The Agents are the stations backed up via the Local Area Network. A Time Navigator Agent service is installed on the clients. The Time Navigator Agent allows backups on file systems as well as specific applications, such as Database Management Systems. The Storage Device or library, consists of slots where medias are stored, a picker to move medias, and at least one drive to perform reading and writing sessions. The library can be virtual, i.e. an emulation of media and slots on a disk.

14 8 Time Navigator Getting Started Guide for Microsoft Windows Time Navigator Architecture Based on a flexible Client/Server architecture, Time Navigator provides decentralized, multiple-site backup storage while avoiding unnecessary data exchange. At the same time, it centralizes backup control to provide the administrator with a global view. In the most common Time Navigator architecture, Client/Server, data to be backed up is located on various client platforms communicating via TCP/IP. The clients send data to the Time Navigator server. The server records the data via the catalog, on the storage media. Time Navigator can also be implemented in more complex environments such as Multidomain Backup, SAN (Storage Area Network) and NAS (Network Attached Storage) architectures. The figure below shows four possible Time Navigator implementations:

15 Chapter 1 Presenting Time Navigator 9 Time Navigator Main Features Enterprise-Wide Backup and Archiving Solution Server platform: Mac OS X, Unix, Linux, Windows Time Navigator Agent for Windows, Unix (including Linux and BSD), Mac OS X, VMS, and NetWare Agents for Windows and Unix Clusters Database agents for on-line backup of Informix, Oracle, DB2, MS-Exchange, MS-SQL Server, MS-SharePoint Portal Server, Lotus Notes/Domino, SAP R/3, Sybase Time Navigator software (including documentation, context-sensitive help and tutorials) available both in English and French Backup and Restore Performances Full and incremental backup Unlimited number of parallel backup and restore data streams Synthetic backup: a LAN-free full backup built on previous backups Intelligent cache and macro-multiplexing for optimizing parallel agent backups and hardware capacity Optional client-side data compression minimizing network traffic Backup and restore via CIFS on network disk drives Backup on disk (Time Navigator Virtual Library System) Advanced Media Management Security Media pool management with automatic pool sizing Support for barcode labelling speeding up inventory and media recognition Optimized media handling for increased media and drive life Media life cycle management Cleaning tape management Standard storage formats (tar, cpio and/or proprietary) Automated multiple backups for extra redundancy User/administrator profile management

16 10 Time Navigator Getting Started Guide for Microsoft Windows Disaster Recovery solutions ACL backup and restore Optional Security and Compliance Module (sold separately) permits encrypting, certificates, signatures, etc. SAN/NAS Backup Solutions Direct Data Path: Between host and storage device, without going through backup server Centralized SAN administration interface Centralized administration of multiple Storage Domains Drive and library sharing Storage node backup LAN-free NAS backup and restore NDMP support: Direct NDMP file system overview, NDMP Tape to Tape copy utility, NDMP Tape Server, NDMP Data Server, NDMP Client and NDMP Library Advanced Restore for Increased User Productivity Search tool for locating deleted files over a time interval Consistent Restore with Time Navigation User-friendly graphical interface for restore and archiving Differential restore Web restore Easy Administration Real-time information area Graphical alarms Scheduling of backup operations Time Navigator Command Line Interface and graphical mode Time Navigator Task Viewer to view the backup load Integration with frameworks via SNMP or direct communication Accounting and Reporting: XML/XSL format support

17 Chapter 1 Presenting Time Navigator 11 Integration API (Application Programming Interface) consisting of a library of documented C functions for developing specific features (Time Navigator Development Toolkit) Integration with Batch and Schedulers via Time Navigator Command Line Interface Scripting language for better integration between applications (Time Navigator Shell Scripting) Investment Protection Standard writing format makes data software-independent Unprecedented scalability (from one host to thousands, plus terabyte-databases) Proven record of backup innovation One of newest backup solutions on the market with great potential for evolution

18 12 Time Navigator Getting Started Guide for Microsoft Windows Supported Platforms and Peripherals Supported Platforms Servers Windows 2000/2003 Unix Compaq Tru64 Unix HP-UX IBM AIX Linux SGI Irix Sun Solaris Windows 2000/2003 Mac OS X Agents Windows 2000/2003 Windows XP Unix Compaq Tru64 Unix HP-UX IBM AIX Linux SGI Irix Sun Solaris Free BSD Windows 2000/2003 Windows XP Mac OS X Novell NetWare VMS Supported Peripherals Drives Virtual Library System, 4mm DAT, Exabyte 8mm, Exabyte Mammoth, DLT, IBM, SLR, 3480/90, Optical Disks, AIT, Ecrix VXA, STK 9840, LTO Libraries Adic, BDT Solution, ATL/Quantum, Breece Hill, Compaq, Dell, Ecrix, Exabyte, Grau, HP, IBM, M4 Data, Overland Data, Plasmon, Qualstar, Seagate, Sony, SpectraLogic, StorageTek, SUN, Tandberg. These lists are subject to frequent changes. Please consult the Compatibility Guide on Atempo s web site at for up-to-date information.

19 Chapter 1 Presenting Time Navigator 13 Time Navigator Separately Priced Options Atempo has developed a series of options to address customers backup needs in a variety of configurations. The options currently available are listed below. OnlineConnect Suite is available for the following databases: Time Navigator for Oracle Time Navigator for Informix Time Navigator for DB2 Time Navigator for MS-Exchange (including MS-Exchange 2000 mailboxes backup and restore) Time Navigator for MS-SQL Server Time Navigator for MS-SharePoint Portal Server Time Navigator for Lotus Domino Time Navigator for R/3 Time Navigator for Sybase Time Navigator Library Sharing Manager This option is designed to optimize storage resource usage. It manages concurrent catalog access to the drives and libraries. Time Navigator Library Sharing Manager is currently available for Windows 2000/2003, Sun Solaris, IBM AIX and Linux machines. Time Navigator Disaster Recovery for Windows (Powered by WinPE) This option ensures a timely recovery of your Windows agents. You can easily restore your workstations partitions, registry, and file systems. Time Navigator for Cluster Fully compatible with both the OnlineConnect Suite, the cluster option is a backup and restore solution for MSCS, IBM, Sun, and Tru64 clusters. Backup and restore sessions proceed without any interruption in case of a node failure, efficiently protecting your data and applications. This guide is devoted to the backup and restore of the file systems. For more information on the Time Navigator Options, refer to the section Time Navigator Documentation, page 67 or contact your retailer.

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21 15 C H A P T E R 2 Installing and Configuring Time Navigator 2 This chapter describes the procedure for a typical installation and configuration of a Time Navigator backup network, consisting of a Time Navigator Server on Windows connected to an automated library (physical or an emulation on disk), and of Time Navigator Agents on Windows. Note A storage node is a client platform connected to a storage device, either directly or via a Storage Area Network (SAN). If you wish to use a Storage Node to manage your library or drives, see the Time Navigator Installation Guide and the Time Navigator Administration Guide for more details. The Time Navigator Setup installation software checks the selected installation type and the machine s operating system in order to offer only the available components, reducing the risk of configuration error. Also refer to the Time Navigator Installation Guide and Time Navigator Administration Guide for more details on specific configuration operations, on Time Navigator upgrade or uninstallation or for any information you may require.

22 16 Time Navigator Getting Started Guide for Microsoft Windows Prerequisites You must be using Windows 2000/2003 operating system to install the server. Time Navigator Agent can be installed on Windows 2000, 2003, XP or Vista. You must be a privileged user to perform the Time Navigator installation. To continue using Time Navigator beyond the 30-day trial period, you must acquire a license file from Atempo.

23 Chapter 2 Installing and Configuring Time Navigator 17 Installation The Time Navigator installation procedure is structured as follows: Installing a Server Time Navigator Server installation Time Navigator Agent deployment Library and Drive detection There are two kinds of Server installation available: Typical and Custom. Typical installation is an easy and streamlined procedure which pre-selects for you the most commonly used options. Typical installation includes the following: A 30-day Evaluation License. A default home path C:\Program Files\Atempo\tina Default TCP port 2525 and default UDP port The Catalog will have a default name based on the name of your machine, followed by _tina. The default User is called admin and has no password. It is strongly recommended to add a password via the menu Security - User - Properties in Time Navigator Administration Console when it launches at the end of the installation. The default size of the Catalog is 1000 MB. The Catalog is configured with a RAM cache memory of 64 MB. Custom is more advanced and allows you to configure your own setup. This guide describes the simplified Typical procedure for your Operating System. You can start with a Typical installation to get your Time Navigator up and running and then make modifications as and when you need them via the Preferences Tool and Time Navigator Administration Console. To install a Time Navigator Server 1. Insert the Time Navigator CD-ROM in your drive. The installation Autorun should start, if not, execute Autorun.exe in the Windows Explorer. 2. Select Install Time Navigator 4.2 in the Autorun screen.

24 18 Time Navigator Getting Started Guide for Microsoft Windows 3. The Welcome screen of the Installation appears. Click on Next. 4. The next screen to appear is the License Agreement. Select your geographical area in the pull-down list. The choices are Asia, Europe, North America and Other Countries. The licensing terms vary slightly for each. Click on Next.

25 Chapter 2 Installing and Configuring Time Navigator The next window to appear is the Program Type Selection. Backup and Archive Server: Installs the Time Navigator Server. Agent or Storage Node: Installs the Time Navigator agent that backs up data from the installed machine. Storage Node also installs the files needed to write data to a locally attached drive. Administration Interfaces: Installs only the interfaces for remote administration. Select the first option to install the Server. Click on Next.

26 20 Time Navigator Getting Started Guide for Microsoft Windows 6. The next window, Installation Mode Selection, lets you choose between Typical and Custom installation. For a first installation, Atempo recommends you select Typical. However, if there is already a version of Time Navigator present on the machine, the setup will pass automatically into Custom mode. Click on Next once you have made your choice. 7. The following window, Installation Path, defines what will be the home directory of your Time Navigator installation. The default path is C:\Program Files\Atempo\tina. To select a different path, type it directly in the field or browse to it with the "..." button to the right of the field.

27 Chapter 2 Installing and Configuring Time Navigator Once you have given all requested information, check the installation Summary carefully. Click on Run to start the actual file copy, Previous to return to an earlier window and make a correction, or Cancel to exit the program without installing. 9. A progress bar appears and messages inform you of the different phases of your installation.

28 22 Time Navigator Getting Started Guide for Microsoft Windows 10. When the installation has completed, the window below informs you whether it has finished successfully or not. You now have the option to open Time Navigator Administration Console directly to continue with the configuration of Time Navigator, as well as to consult the Readme file. 11. Click on Finish to exit the Installation program and run the options you selected.

29 Chapter 2 Installing and Configuring Time Navigator 23 Warning Since the Typical Installation procedure installs only the default options, the Administrator is called Admin and has no password. Atempo does not recommend leaving an empty administrator password on a production environment of Time Navigator. It is advised to modify the login details of the Privileged User via the menu Security - User - Properties in Time Navigator Administration Console when you first run it. Installing a Time Navigator Agent or Storage Node As with Server Installation, there are two ways in which you can install your agent or Storage Node: Typical installation is an easy and streamlined procedure which pre-selects for you the most commonly used options. Typical installation includes the following: A default home path C:\Program Files\Atempo\tina Selection of catalogs from a list of Time Navigator catalogs already present in the network, or manual entry of catalog parameters. All optional Time Navigator components and applications are installed by default. Custom is more advanced and allows you to configure your own setup. This guide describes the Typical installation procedure only. If you need to do a Custom installation, consult the Time Navigator Installation Guide. To install a Time Navigator Agent or Storage Node Time Navigator Agent for Windows and Time Navigator Storage Node for Windows support Windows 2000, Windows 2003, Windows XP and Vista. Warning On Windows XP SP2, you must modify the firewall configuration to allow Time Navigator TCP and UDP ports and thus to allow backups and restores. For more information on the procedure, see the Time Navigator Installation Guide. 1. When the Program Type Selection Window is displayed, select the second option: Agent or Storage Node.

30 24 Time Navigator Getting Started Guide for Microsoft Windows 2. In the Installation Mode Selection Window, select Typical. Click on Next.. 3. The next window that appears is for Catalog Selection. The list displays all the Time Navigator catalogs that are detected in the network. In the list, select all the catalogs that will be authorized to connect to the agent you are installing. Click on Next.

31 Chapter 2 Installing and Configuring Time Navigator If you do not see a catalog that you wish to use, click on the Add Catalog button at the bottom of the window. This should make the window below appear. 5. Enter the names of the Server and Catalog, and Port Numbers, that you wish to use. Agents must use the same port numbers as the servers with which they connect. When you have done so, and clicked on OK, the Catalog Selection window shows the new catalog. To update the list of detected catalogs, click on Refresh. When all the catalogs you want to use have been selected, click on Next.

32 26 Time Navigator Getting Started Guide for Microsoft Windows 6. The following window is for the Installation Path. It defines what will be the home directory of your Time Navigator Agent or Storage Node installation.the default path is C:\Program Files\Atempo\tina. To select a different path, type it directly in the field or browse to it with the "..." button to the right of the field. Click on Next. 7. Once you have given all requested information, check the installation Summary carefully. Click on Run to start the actual file copy, Previous to return to an earlier window and make a correction, or Cancel to exit the program without installing.

33 Chapter 2 Installing and Configuring Time Navigator To install VMS and NetWare agents, see Time Navigator Installation Guide. See this guide also for information on how to deploy identical agent installations across a network, and how to install only the Administration Interfaces, permitting remote administration and use of Time Navigator on protected machines.

34 28 Time Navigator Getting Started Guide for Microsoft Windows Configuring Libraries and Drives Initial Configuration of Devices in Time Navigator The scenario described in this section occurs only once and presupposes the following: You have physically installed your backup network hosts and devices. You have installed a Time Navigator 4.2 server on a host, or upgraded a host to 4.2 from an earlier version of Time Navigator. You are launching Time Navigator Administration Console for the first time on a given environment. Time Navigator detects that there are not yet any devices declared in your system. The Administration Assistant window appears for the purpose of guiding you through the various declaration options that are open to you: Devices are essential to the running of Time Navigator for backup and restore operations. Three options are available to you for handling them: Discover and declare physical devices: This option launches the Device Detection Wizard. It presupposes that there are physical or virtual devices already present in your network. Declare a Virtual Device for Backup to Disk (Atempo VLS): Atempo s proprietary Virtual Library System cannot be set up via the Device Detection Wizard or the Device Configuration Manager. Selecting this option will launch a series of interfaces that permit you to create and declare an Atempo VLS on your system. Declare Devices Later: This option puts off the device declaration process and lets you get on with something else. If you do not wish to set up your devices at this time, you will be able to launch the other procedures from Time Navigator Administration Console at a moment of your choice.