icon USER GUIDE Release 1.1 SATELLITE TERMINAL IPX-3200

Transcription

1 icon SATELLITE TERMINAL IPX-3200 USER GUIDE Release 1.1

2

3 icon SATELLITE TERMINAL IPX-3200 USER GUIDE Release 1.1

4 Configuration Diagram

5 IMPORTANT NOTICE THAICOM Public Company Limited assures the original consumer or other end-user purchaser that this product is free from defects in terms of materials and workmanship. During the warranty period, the product will be repaired or replaced (with the same or similar model) at our discretion, without charge for either parts or labor. The warranty shall not apply if the product is modified, tampered with, misused, or subjected to abnormal working conditions, including but not limited to outdoor use, electrical surge, lightning, and water damage. SAFETY INFORMATION The icon Satellite Terminal must be professionally installed by a certified IPSTAR technician from your local service provider. To avoid possible damage due to electrical fluctuations, which void warranty, you MUST use an Uninterruptible Power Supply (UPS) with minimum rating 750 VA. The icon Satellite Terminal MUST be plugged into a grounded power outlet or the warranty is void. This equipment is designed for indoor use, at typical room temperature. Recommended operation not above temperatures over 30 0 C. Do not place any object on top of the enclosure or horizontal placement. Vents in the front plate and the back of the unit are provided for ventilation to ensure reliable operation and protection from overheating, these vents MUST NOT be blocked or covered. Do not attempt to service the equipment yourself. Opening or removing the enclosure by the user or unauthorized persons will void warranty. Only place the icon in vertical position to allow better heat dissipation and airflow.

6 GROUNDING & SAFETY INSTRUCTIONS To ensure the SAFETY and HIGH DURABILITY of the icon Satellite Terminal, the connection of power line and the grounding must comply with NEC (National Electrical Code). Any violation of NEC regulations may damage the sensitive electronic parts inside the icon Satellite Terminal and will void warranty.. CONNECTION AND GROUNDING OF The icon Satellite Terminal (For AC Power Supply Model) a) Standard 3 prongs of AC plug from Terminal and Building. b) Standard 3 prongs of AC plug from Sat Terminal and 2 prongs from Building or Generator. For 2-prongs plug, the ground (G) can be connected at 2 points. 1. Connect the G prong with a 10 ft. copper rod deep in the earth, or 2. Connect the case of the Terminal with 10 ft. copper rod.

7 (+) RED = Positive polarity, (-) BLACK = Negative polarity DC POWER SUPPLY CONNECTION (+12 VDC ) (for DC Power supply model) Note: The unit will not be functioning if the polarity is reversed. Please reverse the polarity in case it is not functioning.

8 Contents Specifications Satellite Terminal Feature 1-3 Introduction 4 Overview 4 Features 4 Flexible Data Routing to the 10/100 Fast Ethernet LAN 4 Remote Management 4 Automatic Startup and Recovery 4 Reliability and Compatibility 4 Getting Started 5 Things to Do 5 Basic Equipment Requirements 5 Function Overview 6 icon configuration via Web Interface 7 Set up configuration window 8 Troubleshooting 9-10

9 1 Specifications With its eye-catching and unique form factor the all-new icon satellite modem promises high-performance and 2-way connectivity for easy high-speed Internet access. The icon provides high-speed performance with state-of-the-art features and was specially designed for data and voice applications. Like all IPSTAR satellite terminals, the icon supports Adaptive Coding and Modulation (ACM) for most reliable operation even under the most severe weather conditions. Compatible with the IPSTAR System, it supports Windows XP/2000/ME/NT or Linux operating systems. The embedded CPU with Turbo Product Coding enhancement feature is optimized for high-speed data applications. Designed with the SME and global consumer markets in mind, the icon is capable of supporting a full range of services, such as VoIP, multicasting, VPN, and Video. Satellite Terminal Feature IPSTAR System Compatible Maximum Receive Data Rates 4 Mbps* Maximum Transmit Data Rates 2 Mbps* Embedded CPU, support IPSTAR coding and modulation technology Support Turbo Product Coding QPS, 8-PAH, 8-Array Modulation Built-in Enhanced TCP Accelerator Adaptive Coding and Modulation (ACM) Dynamic Link Allocation (DLA) Support Cost Optimized Design 10/100 Mbps Ethernet interface Support VoIP Soft phone and VoIP Adapter

10 2 Technical Specification SOFTWARE Operating System Support Status and Control User Interface Software Status Monitor Functions PROTOCOL INTERFACE Supported Protocols Driver / Medium Access Control (MAC) Software Terminal / Gateway Message Processing Network Capability Windows XP/2000/ME/NT, Linux Web based graphical user interface (GUI) Es/No, Rx Signal Strength, Rx Lock, Rx/Tx Bytes, Rx/Tx Bit Rates, Connection status UDP/TCP/IP with advanced TCP acceleration, DHCP for client PCs, IP address assignment. IP Multicast. GRE Tunneling with TCP acceleration. Other VPN tunneling (no TCP acceleration). On-board and hosted by embedded processor IP based and satellite link layer based NAT, IP Forwarding (routing) HOST INTERFACE Form Factor Interfaces Standalone unit 10/100 Mbps Ethernet (RJ45) AIR INTERFACE Receive Data Rate Transmit Data Rate Satellite Access Receiver Waveform Transmit Waveform Receive Turbo Code Rates & Modulation Transmit Turbo Code Rates & Modulation Gateway managed up to 4 Mbps per terminal Gateway managed up to 2 Mbps per terminal Always on or Manual login / logout per user; Automatically logon upon power up (configurable). IPSTAR Proprietary TOLL waveform IPSTAR Proprietary STAR waveform More than 14 combinations of Modulation and Codes. Samples are Rate QPSK, QPSK, QPSK, QPSK/8-PSK, QPSK/8-PSK, and QPSK/8-PSK. Rate QPSK, QPSK, and PSK. Table 1. Satellite Terminal Feature

11 3 ODU INTERFACE IF Receiver Input Frequency IF Transmit Output Frequency IF Transmit Reference Frequency IF Receiver Power Level IF Transmit Power Level Receive frequency MHz Transmit frequency MHz 10 MHz reference frequency designed to provide ODU frequency accuracy to 10 khz -65 to -20 dbm -50 to 0 dbm 10 MHz Reference Power Level -5 to 0 dbm nominal IF Connectors (With Surge Protector) ODU Power Supply Receive Frequency Acquisition Transmit Frequency Accuracy F-type; 75 Ohms 24VDC, 1.2A max total current on transmits and receives. +/- 500 khz +/- 5 khz (TBC) ENVIRONMENTAL AND PHYSICAL Physical Dimensions (H x W x D) Gross Weight High Reliability Power Supply Power Frequency Power Consumption (with normal 1W BUC) LED Indicators Temperature Humidity 16 x 46 x 55 cm 6.0 kg 90 to 240 VAC 47 to 63 Hz Voltage Stand by Active 110 VAC 248 ma 483 ma 220 VAC 161 ma 278 ma +12 VDC 1.61 A 3.17 A Activity LEDs indicating connection, network activity, power on/off and sat link Operating: 0 to 40 0 C Storage: -30 to 65 0 C Up to 95% non-condensing Table 2. Satellite Terminal Feature

12 4 Introduction Overview This document addresses the configuration and set up for Broadband Satellite Service. The icon Satellite Terminal is capable of providing satellite broadband Internet connection, as well as intranet communication. The sleek and stylish Satellite Terminal represents the next generation of IPSTAR Satellite terminal equipment, providing high performance 2-way Internet connectivity and a wide array of content delivery as well as other multicast and interactive applications using advanced IPSTAR Satellite Technology. The icon is designed to interface with the IPSTAR Gateway and the IPSTAR forward and return satellite link to an Ethernet Network. The IPSTAR platform incorporates new Adaptive Coding and Modulation (ACM) technology, which automatically adjusts modulation, coding, and gain to compensate for bad weather conditions, such as rain and snow in order to maintain maximum availability. The icon will perform its maximum efficiency over the IPSTAR Satellite; however, it is equally compatible with other conventional C- or Ku-Band satellites using the IPSTAR Gateway.. Features Flexible Data Routing to the 10/100 Fast Ethernet LAN Incoming data and streams are easily routed to a network or server. Full administration of incoming streams provides easy customization for a variety of LAN environments. Remote Management All satellite parameters tuning and data handling can be controlled and managed remotely via LAN or over the satellite. Options include menu-driven command line interface and web-based monitoring (by using http). Automatic Startup and Recovery Solid-state memory, a protected files system, and stored configuration information ensures configuration integrity during initial boot and reboot sequences due to power failure or network problems. Once booted, the Satellite Terminal automatically tunes, and begins forwarding data according to its stored routing configuration. Reliability and Compatibility The monitoring capabilities of the Satellite Terminal offer maximum data integrity and were tested with a variety of network configurations to ensure compatibility across networks.

13 5 Getting Started Caution: The icon Satellite Terminal must be installed by qualified IPSTAR Technicians only. Please contact your local IPSTAR Service Provider for more information. The qualified IPSTAR technician will: 1. Open the packaging and verify its content 2. Setup and connect the IPSTAR Outdoor Unit to the icon Satellite Terminal 3. Configure the icon Satellite Terminal via PC 4. Upon successful configuration, connect the icon Satellite Terminal to the network through a network switch. Basic Equipment Requirements The following items are required in order to install the Satellite Terminal: 1. IPSTAR Broadband Satellite Service 2. Low Noise Block Converter (LNB) 3. Block Up Converter (BUC) 4. RF cable, RG-11 for transmit and RG-6 for receive cable 5. F-Type male connectors 6. Ethernet Cable 7. Satellite dish and mounting equipment 8. PC, workstation or laptop with Ethernet interface 9. Hub or switch, if connected to more than one PC

14 6 Function Overview LED Display and Connectors Figure 1 and 2, Table 3 and Table 4 illustrate and describe the LED display and connectors on the front and back panel of the icon Satellite Terminal. Figure 1. Figure 2. Satellite Terminal Front panel Satellite Terminal Back panel Name Description Status and meaning Lights (On/Blink) Lights Off Power Satellite Terminal Power Power On Power Off LAN Link Network Link Detected Link OK No Link Ethernet Ethernet Activity Status Sending / Receiving Data No Data Sync.to Sat Synchronization Status In Sync Out of Sync Table 3. Satellite Terminal Front Panel Indicators Description

15 7 Connector / Switch Description Reset Power Ethernet Sat RX Sat TX Reset Satellite Terminal Power terminal input RJ-45 Connect to Ethernet LAN Connect to LNB of the Outdoor Unit using Coaxial Cable (RG-6) Connect to BUC of the Outdoor Unit using coaxial Cable (RG-11) Table 4. Satellite Terminal Back Panel Connections icon configuration via Web Interface Recommended Microsoft Internet Explorer connects icon for configuration changing. To recover default settings, turn the icon off, and then turn it back on while holding the reset button. You must keep the button pressed for approximately 5 seconds. The icon software stores each configuration change as it is made in the web interface, but does not apply them until the system is rebooted. To recover default system settings, hold down the reset button while power is applied. The button should be held down for several seconds. This desktop icon will open the web interface. Alternatively, open the Windows Start menu/ Programs and click Consumer Box (icon).

16 Set up configuration window 8 When you start the web interface configuration program, this screen will be displayed in your web browser A message is displayed in your browser: Attempting To Contact Consumer Box Web Server... Then you should see the home page. If you should be unable to connect after you start the web configuration, use trouble shooting below. You will see the following message: Unable to connect to the consumer box web server Troubleshoot procedure: 1. Is the Ethernet cable correctly connected to the icon and PC If you did change network settings of IP Address of the icon, reconnect it again using new IP address. Type

17 9 Troubleshooting Problems with Satellite Terminal Problem Causes Solutions Sync to Sat LED is not on. Satellite Terminal is not properly synchronized with the IPSTAR Network. 1. Check that Receive Cable connected to the back panel of the Satellite Terminal is properly connected. 2. Check if Receive Frequency of your Satellite Terminal is correct. 3. Try to restart the Satellite Terminal. 4. If the Sync to Sat is still not on, you should contact your system provider. Problem Causes Solutions Cannot login to the system 1. Login packet that Satellite Terminal has sent might contain errors when Gateway receives and decodes it. 2. Data blocks that Gateway has sent in response to login might contain errors. 1. Check the weather condition (Heavy clouds, Rain, etc). 2. If you still cannot login, you should contact your system provider. Problem Causes Solutions Client PC cannot make a connection to the Satellite Terminal 1. IP Address and Netmask of either the Satellite Terminal or the Client PC might be incorrect. 2. LAN Cable might be defective. 1. Check the LAN Cable (connection, cable head, etc) 2. Check the IP Address and Netmask of Satellite Terminal and Client PC. Problem Causes Solutions Client PC cannot make an Internet connection. 1. Internet site that the Client PC is attempting to connect might not be functioning. 2. Satellite Terminal itself might not be logged in. 3. Connection to the Gateway might be affected by weather. 1. Check that the connection to the Gateway is established (still logged in?) 2. Try and check the connection to the Gateway by typing the command ping at the command prompt. 3. If the result of the ping is successful but still cannot access the Internet, check the Internet site you are trying to connect that it is up and running (try connection from another PC) 4. If the web site is not defective, type the command tracert <website name> at the command prompt and see where the connection is not getting through and contact your system provider.

18 THAICOM Public Company Limited 41/103 Rattanathibet Road Nonthaburi Thailand Tel : +66 (0) Fax : +66 (0)