AIG Corporate Business Travel Brochure

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1 AIG INSURANCE HONG KONG LIMITED Operations, 46/F, One Island East, 18 Westlands Road, Island East, Hong Kong Telephone Facsimile AIG Corporate Business Travel Brochure AIG Pg. 1 of 8 02/2012

2 What are the benefits of AIG Corporate Business Travel? We will provide 24-hour worldwide protection for yourself and all your employees between the age of 17 and 80 years old whenever they travel overseas on a bona fide business trip authorized by your company. Each trip, not exceeding 180 consecutive days, is covered including personal deviations during and/or immediately before / after the authorized business trip. Special Features CHINA Assist Card Emergency Medical Assistance to provide cashless hospitalization in-patient cover 24-hour round-the-world emergency hotline No excess for all benefits No medical examination required Covers unlimited number of trips per year and up to a maximum of 180 days per trip. No exclusion on Murder and Assault, Riot and Civil Commotion A minimum of 5 employees can take up this insurance program Simple administration Freedom of choice of various plans and benefits Various premium level to suit your budget You may simply apply for one of the following pre-packaged plans or request tailor-made program for you and your employees Benefits Description 1. EMERGENCY ASSISTANCE a. CHINA Assist Card Our CHINA Assist Card, approved by over 200 high quality hospitals in China, enables your covered employee to receive medical treatment without any delay when he / she presents this card in the designated hospitals. Besides, we can arrange emergency cash transfer services as well as 24-hour legal advice backed by the China Law Office. b. Emergency Medical Evacuation We will provide en-route medical care and transportation when it is medically necessary to move the covered employee to another location for appropriate medical treatment. c. Repatriation of Remains We will coordinate the necessary arrangement for the return of the covered employees deceased remains to his/her place of residence or place of regular employment. d. Free 24-hour Telephone Assistance Services Travel Guard will provide a cashless in-patient hospitalization and 24-hour emergency hotline services by our multi-language capability to facilitate communication with your employee, and /or his / her family members in case of emergency, as well as with any medical providers. 2. MEDICAL AND PERSONAL ACCIDENT a. Medical Expenses (Accident & Sickness) We will cover medical expenses incurred as a result of injury or sickness which occur during the course of the bona fide business trip, including follow up medical expenses upon return from the business trip. b. Personal Accident i. Common Carrier In the event of death or disablement as a result of injury sustained while the covered employees are riding as a fare paying passenger in a public common carrier, the indemnity of lump sum cash amount is subject to the plan selected. ii. Other Accidents In the event of death or disablement other than (bi) indicated above as a result of injury sustained during the bona fide business trip, the indemnity of lump sum cash amount is subject to the plan selected. c. Second and Third degree burns If the covered employee suffers Second and Third Degree Burns due to accident during the business trip, the indemnity of lump sum cash amount is subject to the plan selected. d. Hospital Confinement Income We will pay HK$500 per day during an unforeseen hospitalization resulting from injury or sickness during the course of the bona fide business trip. AIG Pg. 2 of 8 02/2012

3 3. TRAVEL INCONVENIENCE a. Trip Cancellation We will pay the travel and/or accommodation expenses paid in advance for the loss arising within 30 days before the commencement of a Business Trip from (a) sudden occurrence of natural disasters, riot, civil commotion or strike at the planned destination; (b) death, serious sickness or serious injury occurring to the covered employee, his/her Immediate Family Member or business partner; (c) witness summons, jury service or compulsory quarantine of the covered employee; (d) serious damage to the covered employee s principal residence from natural disasters within 1 week from the departure date which requires his/her presence on the premises on the departure date and the maximum amount payable is subject to the plan selected. b. Curtailment Expenses We will pay for pro-rata unused and additional travel and accommodation expenses for the loss arising from (a) natural disasters, riot and civil commotion or strike at the planned destination; (b) death, serious sickness or serious injury occurring to the covered employee, his/her Immediate Family Member, travel companion or close business partner and the maximum amount payable is subject to the plan selected. c. Replacement Staff / Family Compassionate Visit We will pay for the reasonable hotel accommodation and traveling expenses necessarily incurred by one Replacement Staff or one of the covered employee s Immediate Family Members to travel to the place where the covered employee is seriously injured or ill, or has suffered loss of life and the maximum amount payable is subject to the plan selected. d. Baggage Delay We will pay HK$500 cash and actual expenses incurred for the emergency purchases of essential items or clothing after 5 hours continuous delay of accompanied baggage by the airline. e. Travel Delay and Re-route We will pay HK$300 for each consecutive full 5-hours (departure and arrival) delay up to max. HK$4,000 and actual expenses for re-route due to the cancellation of the public common carrier as a consequence of unforeseen strike, industrial action, riot and civil commotion, hijack, adverse weather condition, natural disaster or mechanical derangement of it. f. Loss of travel Documents We will pay for the replacement cost of the lost travel documents and additional travel and accommodation expenses incurred and the maximum amount payable is subject to the plan selected. 4. PERSONAL BELONGINGS a. Baggage & Personal Effects We will cover the loss of or damage to accompanied baggage, clothing or personal effects. Coverage shall be limited to HK$3,000 for any one item/set/pair; for sports equipment, the maximum limit is HK$5,000; for lap-top computer, the maximum limit is HK$10,000. b. Personal Money We will cover the loss of money on cash, bank or currency notes, traveler s cheque and money order as a result of theft, robbery or burglary during the trip and the maximum amount payable is subject to the plan selected. 5. LIABILITY a. Personal Liability We will pay for the legal liability to a third party and the relevant legal costs or expenses up to the limit selected as a result of accidental injury, loss or damage to the property during the bona fide business trip. This does not include the use or hire of any vehicles, aircraft, watercraft or firearms and the maximum amount payable is subject to the plan selected. 6. ADDITIONAL BENEFITS a. Credit card Protection In the event of accidental death in the business trip, we will pay the outstanding balance of the covered employee s credit card charges. b. Loss of Home Contents We will pay the loss of or damage to household contents due to burglary while the covered employee s home is unoccupied during the period of his/her business trip. c. Child Guard We will pay for the traveling expenses for the return of any accompanying children back to the Stationed Location if the covered employee is confined in an overseas hospital due to serious injury or sickness. AIG Pg. 3 of 8 02/2012

4 d. Trauma counseling If insured person witnesses &/or is the victim of a traumatic event such as rape, armed hold up, assault, natural disaster or acts of terrorism, we will reimburse the cost of trauma counseling which is recommended by the Insured person s physician. e. Rehabilitation And Mobility If an insured person sustains bodily injury during the business trip which requires orthoses( supporting instrument), prostheses (artificial limb) or requires to renovate the existing residence, we will reimburse the actual expenses incurred for such equipment and the installation f. Coma We shall pay a weekly benefit if an insured person sustains injury during the business trip which directly causes or results in a continuous unconscious state and under the regular care and attendance of a physician. AIG Pg. 4 of 8 02/2012

5 Summary of Coverage Maximum Sun Insured Per Person (HK$) Plan 1 Plan 2 Plan 3 Plan 4 1. Emergency Assistance a. CHINA Assist Card Included Included Included Included b. Emergency Medical Evacuation Actual cost Actual cost Actual cost Actual cost c. Repatriation of Remains Actual cost Actual cost Actual cost Actual cost d. Free 24-hour Telephone Assistance Included Included Included Included Service 2. Medical Expenses (Accident & Sickness) $1,000,000 $500,000 $300,000 $250,000 Follow-up medical expenses: Incurred within 365 days from after returning to HK up to 100% of the unused portion Sum Insured (Sub-limit : HK$200 per visit per day and HK$4,000 per policy year for treatment other than western medicine) 3. Accidental Death & Permanent Disablement $1,000,000* $500,000* $300,000* $250,000* 4. Double Indemnity Benefit $1,000,000* $500,000* $300,000* $250,000* 5. Second & Third Degree Burns Benefit $150,000 $150,000 $150,000 $150, Hospital Confinement Income $5,000 $5,000 $3,000 Not covered ($500/day) 7. Intensive Care Unit Allowance $6,000 $6,000 $4,000 $3,000 ($1,000/day) 8. Trip Cancellation $30,000 $30,000 $20,000 Not covered 9. Curtailment Expenses $30,000 $30,000 $20,000 Not covered 10. Replacement Staff $30,000 $30,000 $20,000 Not covered 11. Family Compassionate Visit $30,000 $30,000 $20,000 Not covered 12. Baggage & Personal Effects $30,000 $30,000 $20,000 Not covered (Sub-limit: Each article : $3,000 per item/set /pair Sports Equipment: $5,000 per item/set/pair Lap-top Computer: $10,000 per item/set/pair) 13.Loss of Travel Documents $30,000 $30,000 $15,000 Not covered 14.Personal Money $3,000 $3,000 $2,000 Not covered 15. Baggage Delay $3,000 $2,500 $1,500 Not covered ($500 each full 5 hours) 16.Travel Delay and Re-route $10,000 $10,000 $5,000 Not covered (Travel Delay $300 per 5 hours up to Max. 4,000) (Travel Delay $300 per 5 hours up to Max. 4,000) (Travel Delay $300 per 5 hours up to Max. 1,500) 17. Personal Liability $3,000,000 $1,000,000 $500,000 Not covered 18. Credit Card Protection $20,000 $20,000 $20,000 $20, Loss of Home Contents $3,000 $3,000 $3,000 $3, Child Guard $10,000 $10,000 $10,000 $10, Trauma Counseling $15,000 $15,000 $15,000 $15,000 ($1,500 per visit per day) 22 Rehabilitation and Home Renovation $12,500 for Rehabilitation/ $12,500 for Home Renovation 23 Coma Benefit $25,000 ($500 per week up to Max. 50 weeks) $12,500 for Rehabilitation/ $12,500 for Home Renovation $25,000 ($500 per week up to Max. 50 weeks) This is a summary of coverage. Please refer to the Policy for exact policy coverage, terms and conditions. This plan requires a minimum participation of 5 employees and minimum premium of HK$4,000 per policy per annum. *10 x basic annual salary to a maximum sum insured of the stated amount of each plan. $12,500 for Rehabilitation/ $12,500 for Home Renovation $25,000 ($500 per week up to Max. 50 weeks) $12,500 for Rehabilitation/ $12,500 for Home Renovation $25,000 ($500 per week up to Max. 50 weeks) Annual Premium Per Person: $1,500 $1,250 $750 $600 AIG Pg. 5 of 8 02/2012

6 AIG Corporate Business Travel Insurance Application Form Insured Company Details Name of Applicant (Company Name) Address Nature of Business Contact Person *Stationed Location Hong Kong Tel. No. Fax. No. Effective Period From To Name of Covered Members Date of Birth HKID No. / Occupation Plan Selected (in English) (in Chinese) (D/M/Y) Passport No *Stationed Location Please specify if the Stationed Location is not Hong Kong. The Company s confirmation is required. Loss History (Past 3 years) Date of Loss (MM / DD / YYYY) Detail of Loss Amount Paid Amount Reserved Total (HK$) Declaration 1. The statements in the enrollment form and the information received by the Company as to the employee s subsequent changes shall form a part of this application, and shall be the basis for underwriting thereof. 2. All individuals, for whom an application for insurance is submitted, or may be submitted during the continuance of the policy, shall be the full-time salaried employees working for the applicant. 3. If there is any untruth in furnishing the application or any other statement in connection with the insurance on the employees, the Company has the right to reject all claims for the amounts insured. 4. I/We hereby agree and undertake to settle any medical expenses that is not payable or not covered by this insurance or any amount in excess of the insurance limit within 14 days after receiving the written notification from the Company. The credit facility will be suspended if I/We fail to reimburse the Company within the above the time limit. Upon suspension, I/We have to return all CHINA Assist Cards to the Company and will remain liable to the Company for any outstanding payment in arrears. In the event of loss of CHINA Assist Card, the covered employee should advise the company within 48 hours and pay HK$30 for each replacement card. 5. I/We hereby understand that the arrangement for emergency cash transfer is subject to Travel Guard first securing payment from us. 6. In relation to the personal data collected in this application form, I/we agree and acknowledge that: (a) (unless specifically indicated otherwise in this form) the personal data requested in this form is necessary for AIG Insurance Hong Kong Limited ( AIG HK ) to process this application and any such data not provided may mean this application cannot be processed. AIG Pg. 6 of 8 02/2012

7 (b) the personal data collected in this form may be used by AIG HK for the purposes stated in its Data Privacy Policy, which include underwriting and administering the insurance policy being applied for (including obtaining reinsurance, underwriting renewals, data matching, claim processing, investigation, payment and subrogation and any related purposes). (c) unless I /we have indicated otherwise by ticking the Promotion Material Opt-out box below (of which I/we take note), AIG HK may use my/our contact details (name, address, phone number and address) to contact me/us about other insurance products provided by the AIG group and that my/our contact details may not be so used without me/us giving this agreement. (d) AIG HK may transfer the personal data to the following classes of persons (whether based in Hong Kong or overseas) for the purposes identified in (b) and (c) above: 1. third parties providing services related to the administration of my/our policy (including reinsurance); 2. financial institutions for the purpose of processing this application and obtaining policy payments; 3. in the event of a claim, loss adjustors, assessors, third party administrators, emergency providers, legal services providers, retailers, medical providers and travel carriers; 4. for the purpose of conducting direct marketing activities (per (c) above), marketing companies authorized by the AIG group; 5. another member of the AIG group (for all of the purposes stated in (b) and (c)) in any country; or 6. other parties referred to in AIG HK s Data Privacy Policy for the purposes stated therein. (e) I/we may gain access to, or request correction of my/our personal data (in both cases, subject to a reasonable fee), or opt out of my/our personal data being used for direct marketing at any time, by writing to the Privacy Compliance Officer of AIG Insurance Hong Kong Limited at GPO Box 456 or The full version of AIG HK s Data Privacy Policy can be found at Promotion Material Opt out (if you wish to opt out, please tick) Date Producer Name: Applicant s authorized signature & stamp Producer Code: AIG Pg. 7 of 8 02/2012

8 AIG Insurance Hong Kong Limited American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at Products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Not all products and services are available in every jurisdiction, and insurance coverage is governed by actual policy language. Certain products and services may be provided by independent third parties. Insurance products may be distributed through affiliated or unaffiliated entities. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds and insureds are therefore not protected by such funds. This brochure provides only a summary of the policy benefits. Coverage under the policy shall be subject to the terms and conditions of the policy. A copy of the policy is available from AIG Insurance Hong Kong Limited. For more information, please call AIG Enquiry Hotline: /F., One Island East, 18 Westlands Road, Island East, Hong Kong Fax: AIG Pg. 8 of 8 02/2012

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