Meal Delivery Services (P14)

Transcription

1 Meal Delivery Services (P14) Torbay Disability Information Service Torbay and Southern Devon Health and Care NHS Trust Chadwell Annexe Torquay Road Paignton TQ3 2DW Tel: Right Care, Right Place, 8 Right Time

2 This is a controlled document. It should not be altered in any way without the express permission of the author or their representative. On receipt of a new version, please destroy all previous versions. Document Information Date of Issue: 17 April 2015 Next Review December 2015 Date: Version: 2 Last Review December 2014 Date: Author: Christine Evenden, Disability Information Service Directorate: Operations Important: Please ensure that you are using the latest version of this information sheet. To check this, go to our information sheets page on the Trust website at or call the Disability Information Service on (01803)

3 Contents Subject Page About this Sheet 3 Help from Torbay and Southern Devon Health and 4 Care NHS Trust The Care Act Meal Delivery Services Listings 5 Other Titles in this Series 7 The Disability Information Service 8 Feedback Sheet 9 2

4 About this information sheet This is one of a series of regularly updated local information sheets that aim to meet the most common information needs of people with disabilities and carers in Torbay. The information should be used as a guide only, as it may not cover all the organisations that can help with your needs. Torbay Disability Information Service (part of Torbay and Southern Devon Health and Care NHS Trust) cannot guarantee the accuracy of the information or the quality of service provided by the organisations. No liability can be accepted for loss, damage, or injury arising out of any contract made by a private individual with any of the organisations listed. Details change often, so please make sure you are using the current edition. Latest copies of the sheets are published on the following website page: Torbay and Southern Devon Health and Care NHS Trust: If you do not have Internet access, you can ask for single copies from our office. A full list of our other information sheet titles can be found at the end of this sheet. Information can be made available in other formats and languages. Please let us know what your needs are. Torbay Disability Information Service Chadwell Annexe Torquay Road Paignton TQ3 2DW Telephone: (01803) [email protected] 3

5 Getting help from Torbay and Southern Devon Health and Care NHS Trust Please note that if safety is an issue, especially if you are experiencing falls, it is advisable to contact Torbay and Southern Devon Health and Care NHS Trust on (01803) and ask for an assessment. If you are a Devon resident (living outside Torbay) contact Care Direct on The Care Act 2014 Please be aware that the rules about getting and paying for social care will start to change with the introduction of the Care Act in April To find out more about the Care Act and how it may affect you, please refer to the following Care Act pages on the Trust s website: - these include a link to Independent Age s user guide to the Care Act, What does the Care Act mean for me? You can also call us on (01803) to request further information. 4

6 Meal Delivery Services Please note that many commercial providers supply pre-prepared frozen meals. The meal delivery services on this sheet that provide meals that are hot and ready to eat are: Agincare, Anytime Platters, Dee s Dinners and Park Hotel. Agincare Torbay Home Cuisine 4 Babbacombe Business Park, Babbacombe Road, Torquay TQ1 3UP Telephone: (01803) Website: [email protected] Details of Service: Daily meal delivery service of hot meals. Evening snack pack also available, priced at Area Served: Torbay Cost (for private clients): on application Anytime Platters 5 Brantwood Crescent, Paignton TQ4 5JA Telephone: (01803) Website: [email protected] Contact Name: Colin Wellard Details of Service: Hot (freshly cooked on the day) and chilled meals delivered 7 days a week from am pm. All drivers CRB checked. Special diets catered for. Area Served: Brixham and most of Torquay and Paignton. Also covers Kingskerswell, Totnes, Dartmouth, Stoke Gabriel, Marldon and Teignbridge. Cost: 2-course: 6.50, 3-course: 7.25, cream tea: 3.25, snack pack: Dee s Dinners 38 Church Street, Paignton TQ3 3AH Telephone: Website: Contact Name: Dee Harvey Details of Service: Hot home cooked meals delivered 7 days a week from noon 8.30 pm. Special diets catered for. Area Served: Torbay Cost: Small roast meal: 4.50, large roast meal: Daily specials and baked potatoes with a choice of fillings also available. Desserts:

7 Oakhouse Foods Unit One, Pitts Cleave, Tavistock PL19 0PW Orderline: (freephone) or (01822) Website: Contact Name: Neil Haynes-Lawson Details of Service: Offers a selection of over 300 frozen meals and desserts, which are simple to re-heat in an oven or microwave. A large range of everyday grocery products is also available. Delivery is free for orders of over 30 and there is a 1 charge for smaller orders. Brochure available. Area Served: Torbay and other West Country areas. Cost: Range of 7-day menu packs, from for main courses only. Individual meals from Full diabetic and coeliac range. Park Hotel Meal Delivery Service Park Hotel, Esplanade Road, Paignton TQ4 6BQ Telephone: (01803) or Web: Details of Service: Hot (ready to eat) 3-course meals delivered 7 days a week. Also able to supply two-course meals, consisting of main course with either a starter or a dessert. Cater for special diets. Sample menus on request. Area Served: Torbay and Totnes Cost: Three-course meal ; two-course meal Wiltshire Farm Foods The Old Quarry, Caton Cross, Ashburton, Devon TQ13 7LH Telephone: (01626) or Web: [email protected] Contact Name: Anna Astin Details of Service: Meal delivery service on weekdays (not weekends) of preprepared frozen meals. Caters for special diets, and can offer soft and pureed meals. Free delivery by police checked drivers and no minimum order. Area Served: Torbay and other areas in South Devon. Cost: Various. More than 250 meals to choose from with some main meals available at a cost of less than

8 Other Titles in this Series Most sheets have many pages, and details change often. If you would like copies, please request no more than 5 titles at a time (further details on p. 3). Disability Support Series Bathing and Showering Computers Continence Management Domiciliary Care Agencies Emergency Care For Pets Equipment Centres Equipment Hire and Loan Services (including wheelchair hire) Family and Emotional Support Services Finding Funding for Extra Needs Gentle Exercise Holiday Services (national contacts) Home Maintenance Services and Building Adaptations Home Visiting Services Housework, Domestic Help and Laundry Services Housing Options for Older People Information, Advice and Advocacy Services Keeping Safe and Warm at Home Leisure Meal Delivery Services Motoring Parking and Public Conveniences Shop Delivery Services Sitting Services Sport and Outdoor Activities Stairlifts and Vertical Lifts Support for Adults with High Functioning Autism and Asperger s Syndrome Support Groups Telecare (includes community alarm systems) Transport Services Caring Series Caring for an Adult with a Mental Health Condition Caring for an Adult with an Alcohol or Drug Problem Caring for Someone Coming out of Hospital Caring for Someone with a Life Limiting Condition Care Home Series Care Homes - Day Care, Torbay Care Homes: Dementia (residential and nursing), Torbay Care Homes: Learning Disabilities, Torbay Care Homes: Mental Health, Torbay Care Homes: Nursing, Torbay Care Homes: Paignton and Brixham Care Homes: Torquay P02 P27 P24 P05 P06 P07 P08 P03 P12 P22 P09 P10 P23 P11 P25 P01 P13 P28 P14 P17 P15 P16 P18 P34 P19 P33 P21 P04 P20 P29 P31 P32 P30 C09 C06 C05 C08 C03 C01 C02 7

9 Further information and advice Torbay Disability Information Service Torbay Disability Information Service has been providing comprehensive information and advice to people in Torbay for over 21 years and we are a founder member of the Torbay Advice Network (TAN). Our service is open to any resident of Torbay affected by any type of disability. We also provide information to anyone working or caring for people with disabilities. Our centre is located in purpose-built premises with level access and adjacent parking. We are close to the 12 and X46 bus routes. No referral is necessary. Simply visit our office, call us on (01803) or us at [email protected] We offer: An enquiry desk service covering a wide range of topics related to disability support and independent living. Advice and guidance on disability-related social security issues, including benefit checks. Over 40 web-based information sheets covering the questions that we get asked most frequently. An outreach service to St. Edmunds in Torquay for people with mental health conditions and carers. Appointments for help with social security forms (PIP, ESA, etc.) for people with diagnosed mental health conditions. An access point for the Mental Health User and Carer Involvement Worker (appointments only). Opening hours: Monday to Thursday, 9.00am to 4.30pm; Friday, 9.00am to 1.00pm only. Signposts for Carers Signposts for Carers is Torbay s dedicated telephone support service providing specialist information and advice to unpaid carers in Torbay. Contact Signposts in confidence to find out about services, equipment, benefits and rights. Support is available on a short or long-term basis. Opening hours: Mondays to Thursdays, 9.00am pm. Fridays: 9.00am pm. Calls are diverted to a 24-hour staffed message taking service outside office hours. Your details and enquiry will be relayed to us and we will respond to your enquiry on the next working day. (01803) [email protected] 8

10 Was this information sheet useful? We are keen to ensure that this information sheet is relevant to your needs and clear. We would be grateful if you would take one minute to complete the simple and anonymous questionnaire below and send it back to us post-free. Our address is: Torbay Disability Information Service FREEPOST SWB31050 Chadwell Annexe Torquay Road Paignton TQ3 2ZZ Q: Where did you get this information sheet from? Q: How old are you? Q: How long have you lived in Torbay? Q: Was the information easy to read and helpful? (Please tick one box only) Very Easy Fairly easy Undecided Fairly difficult Very Difficult Q: How might we improve it? Q: What local disability related support do you struggle to find out about? Note: Please contact us on (01803) if you need help or have questions about the contents of this information sheet. 9

11 Partners in Care Ref: DIS, P14 December 2014 This document can be available in other languages and formats. For more information telephone