De Nederlandsche Bank N.V. May Assessment Framework for Financial Core Infrastructure Business Continuity Management

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "De Nederlandsche Bank N.V. May 2011. Assessment Framework for Financial Core Infrastructure Business Continuity Management"

Transcription

1 De Nederlandsche Bank N.V. May 2011 Assessment Framework for Financial Core Infrastructure Business Continuity Management

2 Contents INTRODUCTION... 3 BUSINESS CONTINUITY MANAGEMENT STANDARDS STRATEGY / POLICY BUSINESS IMPACT ANALYSIS / RISK ANALYSIS SCENARIOS / MEASURES TESTING / MONITORING MANAGEMENT AND MAINTENANCE CRISIS MANAGEMENT AND COMMUNICATIONS

3 Introduction In 2004, the Assessment Framework for Business Continuity Planning (BCP) was launched as a framework for banks and market infrastructures. In 2006, this range of criteria was supplemented with guidelines for the continuity of the human factor for criticial systems / operational processes. In 2010 the framework was reviewed in light of the further development of standards by standardisation institutes,1 market best practices and the development and review of norms by financial authorities.2 This latest review has led to the present Assessment Framework for Financial Core Infrastructure (FCI) Business Continuity Management (BCM).3 This framework is in alignment with the continuity element in a number of international assessment frameworks4 of these financial authorities. It was drafted in supplementation to these international frameworks because the FCI for payment and securities systems includes both financial market infrastructures (FMIs such as clearing and settlement firms) and banks, whereas the international frameworks regard either (part of the) FMIs or (part of the) banks. De Nederlandsche Bank (DNB) and the Netherlands Authority for the Financial Markets (AFM) employ this Assessment Framework to determine to what extent its standards are adhered to by the institutions that make up the FCI. Compliance with the standards in this Assessment Framework for FCI Business Continuity Management does not relieve institutions from the obligation to comply with international assessment frameworks (such as those of the BIS/IOSCO), where they apply to e.g. specific systems. As the FCI consists partly of institutions providing payment and securities settlement systems and partly of institutions participating in such systems, the providers of systems may impose requirements on participants in terms of security and of business continuity. Participants must be alert to this and meet such requirements. Business continuity is linked with several related fields of expertise: information security, physical security, crisis management and, in a broader sense, (operational) risk management. In the business continuity process, these relationships must be taken into account and policy and measures must be in alignment. Yet while the subject of crisis management will be explicity reflected in the standards of this Assessment Framework, other related fields of expertise will not. 1 Such as BS of the British Standards Institute 2 Such as the European Central Bank (ECB), the Committee on Payment and Settlements Systems (CPSS) of the Bank for International Settlements (BIS), the International Organization of Securities Commissions (IOSCO), the Basel Committee on Banking Supervision (BCBS) and the Joint Forum (which represents the BCBS, the IOSCO en de International Association of Insurance Supervisors (IAIS)). 3 The scope of the FCI includes institutions responsible for the principal transaction flows and principal payment and securities settlement systems in the Netherlands. They include market infrastructures as well as participants in these infrastructures. 4 CPSS Core principles for systemically important payment systems, CPSS/IOSCO Recommendations for securities settlement systems, CPSS/IOSCO Recommendations for central counterparties, BCBS / Joint Forum High Level Principles for Business Continuity, ECB Business continuity expectations for systemically important payment systems. 3

4 They are dealt with on a supra-institutional level by several consultation structures created and run by the Dutch financial sector itself. Specifically for business continuity, the Platform Business Continuity Vitale Infrastructuur Financiële sector (BC VIF) has been set up to discuss policy issues and share experiences in the field of business continuity and the protection of critical infrastructures. Within this Platform, the FCI institutions discuss issues such as the application of best practices, and formulate joint criteria for critical service providers. As regards supra-institutional operational crises in payment and/or securities systems, a Tripartiet Crisismanagement Orgaan (TCO) was set up in which DNB, the AFM and the Ministry of Finance participate. In this crisis management structure, the institutions participating in the FCI are represented in a consultative body and three advisory committees. The rest of this document discusses the actual norms: (1) strategy and policies in business continuity management; (2) business impact and risk analyses; (3) scenarios and measures; (4) testing and monitoring; (5) management and maintenance; and (6) crisis management and communications. 4

5 Business Continuity Management Standards 1. Strategy / policy Every institution must have a board-approved business continuity policy and business continuity plan (BCP) in place5. The policy and plan combine to form an essential element in the institution s overarching operational risk management framework, with which they must be in line. The BCP identifies the critical operating processes and associated systems, and lays down the strategy, policy principles and objectives regarding the continuity of these critical operating processes. Identification of the critical operational processes must be based on a business impact analysis (BIA). The plan must furthermore specify and explain the maximum acceptable timespan during which operating processes and systems may be inoperative. This timespan determines the recovery time objective or RTO, which is the time needed to restore the processes and systems to working order. Apart from the RTO, the BCP must also define the objective for the maximum acceptable data loss (Recovery Point Objective). Based on an analysis, threat scenarios must be drawn up describing various potential disruptions of operating processes, taking account of both external and internal threats. These scenarios should also provide for measures to safeguard realisation of the service levels agreed with the stakeholders and laid down in the relevant service level agreements. The measures must be based on a risk analysis. The plan must address specific aspects such as the organisation s international dimension and the consequences of, e.g., outsourcing or offshoring. Where institutions participate in clearing and/or settlement systems reference must be made to the requirements to be met in this context by the participants. The plan must also identify the national and international assessment frameworks and standards6 that must be satisfied. Keeping the plan up to date is a continuous process involving periodical formalisation, as per policy, and ad hoc formalisation in the event of far-reaching changes in the organisation, operating processes or systems. An institution s business continuity management must be assessed by an independent party such as an internal or external auditor. 5 Policy and plan may consist of a coherent set of documents. 6 Examples are the BIS, CPSS and IOSCO principles and recommendations. 5

6 2. Business impact analysis / risk analysis Business impact analysis / critical operating processes and systems Every institution must perform a business impact analysis to determine the consequences of complete or partial malfunctioning of an operating process. Such an analysis results in an inventory of critical operating processes and systems / resources. The analysis should include not only the impact of the malfunctioning process on the institution, but also the impact on the payment and securities systems of which the process / system concerned forms part. The extent to which other institutions depend on the proper functioning of a process counts towards its degree of criticality. The business impact analysis must be kept up to date and performed after every implementation of a new process / system or every major change. Risk analysis / scenarios and measures Every institution must have performed a risk analysis, identifying per critical process / system the direct and underlying possible causes of its malfunctioning. Next, an inventory is made for each of the threat scenarios identifying what measures are in place or what measures might be taken to mitigate the risk (probability and impact). Finally, the residual risks accepted by the board must be documented. These steps are summarised in Table 1. TABLE 1 Steps of a risk analysis Why is the process unavailable? (Partial) unavailability of (and/or) People IT systems7 Communications8 Buildings9 What is the cause? What controls / measures are available? Natural calamities (fire, storm, earthquake, flood etc.) Technical failure (hardware / software malfunction, power cut etc.) Organisational failure (human error, sickness etc.) Wilful malice (sabotage, terrorism, cybercrime etc.) Measure / control categories: Preventive Detective Corrective Response What residual risks remain? List of accepted residual risks One element of such a risk analysis is the identification of single points of failure. These may not only be of a technological nature but may also relate to an organisational unit or to the concentration of essential knowledge in one or very few staff members. The risk analysis must be kept up to date and be repeated after every implementation of a new process / system or every major change. The risk analysis outcome must be endorsed 7 Including data/information. 8 Includes both voice and data communication facilities. 9 Includes infrastructural facilities such as power and water. 6

7 at least anually by the management, whether or not any changes have been made to processes or systems. Dependence on service providers / participants The risk analysis must concern itself explicitly with the organisation s dependence on utilities and basic facilities (power, gas, water, telecommunications) and external service providers; the specific risks which such dependence implies for the continuity of critical processes; and the measures taken against each such risk to ensure continuity. The BCP must specify clearly what agreements have been made with the service providers concerned, the form and manner in which information on the measures of the service providers and their performance vis-à-vis the service level agreements is available, and how guarantees are obtained with respect to implementation and operation of these measures. Such specification may be in the form of references to the relevant contracts and service level agreements. The institution must also have contemplated possible alternatives to safeguard the continuity of utilities and basic facilities. The Financial Market Infrastructures (FMI) consist of institutions that manage clearing and settlement systems in which other FMIs and/or financial institutions participate, or that provide other infrastructural services. Such FMIs must, in their risk analysis, explicitly consider the risks to their systems arising from the activities of participants. Based on the analysis, participants in a system must be bound to operational requirements corresponding to the importance of each participant in that system. 3. Scenarios / measures The risk analysis yields an overview of the risks and mitigating measures for several scenarios. Certain aspects need explicit attention. Human factor The BCP must make clear in what way the human factor has been accounted for.10 The human factor should pose as little difficulty as possible in the continuation of business processes and IT support systems. The BCP must set forth whether and how the deployment of (other) employees after a calamity may be organised. Maximum tolerable period of disruption The measures in respect of the various scenarios must aim to ensure that critical operating processes and systems can be resumed within the applicable RTOs. The RTO for each process must be in line with the terms of the applicable service level agreement. For certain processes (e.g. clearing and settlement) the possible existence of (inter)national regulatory requirements must be taken on board. 10 Note: this Assessment Framework does not regard the emergency response plans that aim to bring personnel to safety in a calamity situation. 7

8 Alternative premises Every institution must be able to move its critical processes and systems from its primary location to one or more alternative locations. In many cases, there are several alternative locations, often with ICT set apart from the business. The alternative locations must have different risk profiles as compared to the primary location. Measures ensuring adherence to the RTO must take into account the time needed to take the relocation decision. Also taken into account must be employees transfer time to the alternative location. An institution must also have elaborated recovery plans describing the activities that need to be undertaken to return to the normal situation. Aspects to be considered in determining locations risk profiles are: 1. The composition and capacity of the infrastructure in the alternative sites must be sufficient to allow the operation of critical processes to be taken over from the primary sites. 2. Sufficient numbers of personnel must be able to be deployed on the alternative locations to ensure continued operations within the RTO. 3. The distance between and access to the locations must take into account the risk of traffic congestions, obstruction resulting from natural disasters (which may impact both locations simultaneously) and the time needed to move from one location to another. 4. disruption of utilities and basic facilities (power, water, telecommunications) must where possible be capable of being circumvented, or else the likelihood of disruption must be mitigated to an acceptable level. 4. Testing / monitoring The continuity measures in the BCP must be tested regularly. This includes testing the emergency relocation of processes and systems under several different scenarios, including large-scale disruptions and the switchover from the primary to one or more alternative sites. Testing should involve the relocation of both IT systems and business processes. Service providers must be involved regularly in such tests, and in the case of FMIs, so should critical participants. Depending on the importance of a business process or system, measures must be tested at least once a year. The test results must be recorded in reports mentioning identified deficiencies and points for attention, appointing a unique problem owner and stating a resolution period. The BCP must include a testing calendar stating the testing schedule and describing a procedure for the way the test results are to be incorporated in the BCP. The relevant institutions must implement an incident management process (detection, escalation, analysis and monitoring of incidents). After all, incidents may also provide an indication that measures need to be reviewed. 8

9 5. Management and maintenance Business continuity is a responsibility of the process owner. The institution must ensure that responsibility for business continuity management is allocated explicitly within its hierarchy. Sufficient capacity must be made available to fulfil this responsibility. The resulting business continuity organisation must be documented including a clear description and delineation of duties concerning the management and maintenance of the business continuity plan. Maintenance includes keeping abreast of developments in national and international standards and assessment frameworks, of (international) legislation and of changes taking place within the organisation and in service level agreements. 6. Crisis management and communications Every institution needs to have a crisis management organisation in place whose mandate enables it to take decisions and activate measures in case of an operational calamity. The crisis management organisation reports to the board. The organisation and its associated plans and procedure must be clearly documented. Every institution must have a communications plan describing the way in which, in case of a calamity, communications to all stakeholders are to be organised as adequately as possible. Stakeholders include, in any case, clients, staff, the other FCI institutions, regulators and the media. The crisis management organisation, procedures and communications plans for the individual institutions must mesh with the organisation, procedures and agreements in the context of operational sector crisis management as applicable to the Financial Core Infrastructure. The crisis management organisation, procedures and communications plans of individual institutions must be tested regularly (in accordance with policy) but at least once a year. The test results must be recorded in reports mentioning identified deficiencies and points for attention, appointing a unique problem owner and stating a resolution period. At the sector level, this must happen at least once every three years, with participation by all institutions belonging to the FCI. 9

Principles for BCM requirements for the Dutch financial sector and its providers.

Principles for BCM requirements for the Dutch financial sector and its providers. Principles for BCM requirements for the Dutch financial sector and its providers. Platform Business Continuity Vitale Infrastructuur Financiële sector (BC VIF) Werkgroep BCM requirements 21 September 2011

More information

Assessment Framework Business Continuity Planning (BCP) Financial Core Infrastructure

Assessment Framework Business Continuity Planning (BCP) Financial Core Infrastructure De Nederlandsche Bank N.V. 1 January 2007 Payment Policy Division Assessment Framework Business Continuity Planning (BCP) Financial Core Infrastructure Version: 2007 2 ASSESSMENT FRAMEWORK BCP FINANCIAL

More information

CITY UNIVERSITY OF HONG KONG Business Continuity Management Standard

CITY UNIVERSITY OF HONG KONG Business Continuity Management Standard PUBLIC Version: 1.0 CITY UNIVERSITY OF HONG KONG Business Continuity Management Standard (Approved by the Information Strategy and Governance Committee in December 2013; revision 1.1 approved by Chief

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Standard Operating Procedure Notice: This document has been made available through the Police Service of Scotland Freedom of Information Publication Scheme. It should not

More information

Consultative report. Committee on Payment and Settlement Systems. Board of the International Organization of Securities Commissions

Consultative report. Committee on Payment and Settlement Systems. Board of the International Organization of Securities Commissions Committee on Payment and Settlement Systems Board of the International Organization of Securities Commissions Consultative report Principles for financial market infrastructures: Assessment methodology

More information

Committee on Payments and Market Infrastructures. Board of the International Organization of Securities Commissions

Committee on Payments and Market Infrastructures. Board of the International Organization of Securities Commissions Committee on Payments and Market Infrastructures Board of the International Organization of Securities Commissions Principles for financial market infrastructures: Assessment methodology for the oversight

More information

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT JANUARY 2008 GUIDELINE ON BUSINESS CONTINUITY GUIDELINE CBK/PG/14

More information

GUIDELINES FOR BUSINESS CONTINUITY IN WHOLESALE MARKETS AND SUPPORT SYSTEMS MARKET SUPERVISION OFFICE. October 2004

GUIDELINES FOR BUSINESS CONTINUITY IN WHOLESALE MARKETS AND SUPPORT SYSTEMS MARKET SUPERVISION OFFICE. October 2004 GUIDELINES FOR BUSINESS CONTINUITY IN WHOLESALE MARKETS AND SUPPORT SYSTEMS MARKET SUPERVISION OFFICE October 2004 1 1. Introduction Guaranteeing the efficiency and correct operation of money and financial

More information

BCP and DR. P K Patel AGM, MoF

BCP and DR. P K Patel AGM, MoF BCP and DR P K Patel AGM, MoF Key difference between BS 25999 and ISO 22301 ISO 22301 puts a much greater emphasis on setting the objectives, monitoring performance and metrics aligning BC to top management

More information

BUSINESS CONTINUITY MANAGEMENT FRAMEWORK

BUSINESS CONTINUITY MANAGEMENT FRAMEWORK BUSINESS CONTINUITY MANAGEMENT FRAMEWORK Document Author: Civil Contingencies Service - Authorised by the CCS Joint Management Board - Version 1.0. Issued December 2012 Page 1 FRAMEWORK STATEMENT Business

More information

November 2007 Recommendations for Business Continuity Management (BCM)

November 2007 Recommendations for Business Continuity Management (BCM) November 2007 Recommendations for Business Continuity Management (BCM) Recommendations for Business Continuity Management (BCM) Contents 1. Background and objectives...2 2. Link with the BCP Swiss Financial

More information

PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA

PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA 1 Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA Learning Objectives 2 To understand the concept of Business Continuity Management To understand

More information

CHAPTER 1: BUSINESS CONTINUITY MANAGEMENT STRATEGY AND POLICY

CHAPTER 1: BUSINESS CONTINUITY MANAGEMENT STRATEGY AND POLICY Zurich Management Services Limited Registered in England: No 2741053 Registered Office The Zurich Centre, 3000 Parkway Whiteley, Fareham Hampshire, PO15 7JZ CHAPTER 1: BUSINESS CONTINUITY MANAGEMENT STRATEGY

More information

Statement of Guidance

Statement of Guidance Statement of Guidance Business Continuity Management All Licensees 1. Statement of Objectives 1.1. To enhance the resilience of the financial sector and to minimise the potential impact of a major operational

More information

LFRS Business Continuity Planning

LFRS Business Continuity Planning LFRS Business Continuity Planning 1.1 INTRODUCTION The LFRS Business Continuity Plan provides a framework for the activation, allocation and deployment of Lancashire Fire and Rescue Services resources

More information

NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY

NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY AUTHOR/ APPROVAL DETAILS Document Author Written By: Human Resources Authorised Signature Authorised By: Helen Shields Date: 20

More information

Business Continuity (Policy & Procedure)

Business Continuity (Policy & Procedure) Business Continuity (Policy & Procedure) Publication Scheme Y/N Can be published on Force Website Department of Origin Force Operations Policy Holder Ch Supt Head of Force Ops Author Business Continuity

More information

BUSINESS CONTINUITY FRAMEWORK

BUSINESS CONTINUITY FRAMEWORK BUSINESS CONTINUITY FRAMEWORK DOCUMENT INFORMATION DOCUMENT TYPE: DOCUMENT STATUS: POLICY OWNER POSITION: INTERNAL COMMITTEE ENDORSEMENT: APPROVED BY: Strategic document Approved Manager Organisational

More information

SUPERVISORY AND REGULATORY GUIDELINES: PU19-0406 BUSINESS CONTINUITY GUIDELINES

SUPERVISORY AND REGULATORY GUIDELINES: PU19-0406 BUSINESS CONTINUITY GUIDELINES SUPERVISORY AND REGULATORY GUIDELINES: PU19-0406 Business Continuity Issued: 1 st May, 2007 Revised: 14 th October 2008 BUSINESS CONTINUITY GUIDELINES I. INTRODUCTION The Central Bank of The Bahamas (

More information

Guideline on Business Continuity Management

Guideline on Business Continuity Management Circular No. 033/B/2009-DSB/AMCM (Date: 14/8/2009) Guideline on Business Continuity Management The Monetary Authority of Macao (AMCM), under the powers conferred by Article 9 of the Charter approved by

More information

Emergency Response and Business Continuity Management Policy

Emergency Response and Business Continuity Management Policy Emergency Response and Business Continuity Management Policy Owner: John Duffy, Registrar & Secretary Last updated: September 2012 Version: 04 Document control Date Version Author Changes To be populated

More information

Advisory Guidelines of the Financial Supervisory Authority. Requirements regarding the arrangement of operational risk management

Advisory Guidelines of the Financial Supervisory Authority. Requirements regarding the arrangement of operational risk management Advisory Guidelines of the Financial Supervisory Authority Requirements regarding the arrangement of operational risk management These Advisory Guidelines have established by resolution no. 63 of the Management

More information

WEST YORKSHIRE FIRE & RESCUE SERVICE. Business Continuity Management Strategy

WEST YORKSHIRE FIRE & RESCUE SERVICE. Business Continuity Management Strategy WEST YORKSHIRE FIRE & RESCUE SERVICE Business Continuity Management Strategy Date Issued: 12 November 2012 Review Date: 12 November 2015 Version Control Version Number Date Author Comment 0.1 June 2011

More information

August 2013 Recommendations for Business Continuity Management (BCM)

August 2013 Recommendations for Business Continuity Management (BCM) August 2013 Recommendations for Business Continuity Management (BCM) 1 Background and objectives... 2 2 Principles... 3 3 Scope of application and threats... 4 4 Recommendations... 6 4.1 Definition and

More information

BUSINESS CONTINUITY MANAGEMENT GUIDELINE

BUSINESS CONTINUITY MANAGEMENT GUIDELINE BUSINESS CONTINUITY MANAGEMENT GUIDELINE April 2010 Table of Contents Preamble...3 Introduction...4 Scope...5 Coming into effect and updating...6 1. Continuity and resumption of business...7 2. Sound and

More information

Prudential Practice Guide

Prudential Practice Guide Prudential Practice Guide LPG 232 Business Continuity Management March 2007 www.apra.gov.au Australian Prudential Regulation Authority Disclaimer and copyright This prudential practice guide is not legal

More information

1.0 Policy Statement / Intentions (FOIA - Open)

1.0 Policy Statement / Intentions (FOIA - Open) Force Policy & Procedure Reference Number Business Continuity Management D269 Policy Version Date 23 July 2015 Review Date 23 July 2016 Policy Ownership Portfolio Holder Links or overlaps with other policies

More information

Advisory Guidelines of the Financial Supervision Authority. Requirements for Organising the Business Continuity Process of Supervised Entities

Advisory Guidelines of the Financial Supervision Authority. Requirements for Organising the Business Continuity Process of Supervised Entities Advisory Guidelines of the Financial Supervision Authority Requirements for Organising the Business Continuity Process of Supervised Entities These advisory guidelines were established by Resolution No

More information

Financial Services Guidance Note Outsourcing

Financial Services Guidance Note Outsourcing Financial Services Guidance Note Issued: April 2005 Revised: August 2007 Table of Contents 1. Introduction... 3 1.1 Background... 3 1.2 Definitions... 3 2. Guiding Principles... 5 3. Key Risks of... 14

More information

BUSINESS CONTINUITY MANAGEMENT REQUIREMENTS FOR SGX MEMBERS NEW RULES FOR INCLUSION IN SGX-ST RULES

BUSINESS CONTINUITY MANAGEMENT REQUIREMENTS FOR SGX MEMBERS NEW RULES FOR INCLUSION IN SGX-ST RULES BUSINESS CONTINUITY MANAGEMENT REQUIREMENTS FOR SGX MEMBERS NEW RULES FOR INCLUSION IN SGX-ST RULES New rule Current Rule Proposed Rule 4.6.21 Business Continuity Requirements The following requirements

More information

Business Continuity Policy and Business Continuity Management System

Business Continuity Policy and Business Continuity Management System Business Continuity Policy and Business Continuity Management System Summary: This policy sets out the structure for ensuring that the PCT has effective Business Continuity Plans in place in order to maintain

More information

Shankar Gawade VP IT INFRASTRUCTURE ENAM SECURITIES PVT. LTD.

Shankar Gawade VP IT INFRASTRUCTURE ENAM SECURITIES PVT. LTD. Business Continuity Management & Disaster Recovery Planning Presented by: Shankar Gawade VP IT INFRASTRUCTURE ENAM SECURITIES PVT. LTD. 1 What is Business Continuity Management? Is a holistic management

More information

Business Continuity Policy

Business Continuity Policy Business Continuity Policy Page 1 of 15 Business Continuity Policy First published: Amendment record Version Date Reviewer Comment 1.0 07/01/2014 Debbie Campbell 2.0 11/07/14 Vicky Ryan Updated to include

More information

NHS 24 - Business Continuity Strategy

NHS 24 - Business Continuity Strategy NHS 24 - Strategy Version: 0.3 Issue Date: 20/09/2005 Status: Issued for Board Approval Status: draft Page 1 of 13 Table of Contents 1 INTRODUCTION...3 2 PURPOSE...3 3 SCOPE...3 4 ASSUMPTIONS...4 5 BUSINESS

More information

Company Management System. Business Continuity in SIA

Company Management System. Business Continuity in SIA Company Management System Business Continuity in SIA Document code: Classification: Company Project/Service Year Document No. Version Public INDEX 1. INTRODUCTION... 3 2. SIA S BUSINESS CONTINUITY MANAGEMENT

More information

MEDIA RELEASE. IOSCO reports on business continuity plans for trading venues and intermediaries

MEDIA RELEASE. IOSCO reports on business continuity plans for trading venues and intermediaries IOSCO/MR/54/2015 Madrid, 22 December 2015 IOSCO reports on business continuity plans for trading venues and intermediaries The Board of the (IOSCO) today published two reports that seek to enhance the

More information

IT Disaster Recovery Plan Template

IT Disaster Recovery Plan Template HOPONE INTERNET CORP IT Disaster Recovery Plan Template Compliments of: Tim Sexton 1/1/2015 An information technology (IT) disaster recovery (DR) plan provides a structured approach for responding to unplanned

More information

<Client Name> IT Disaster Recovery Plan Template. By Paul Kirvan, CISA, CISSP, FBCI, CBCP

<Client Name> IT Disaster Recovery Plan Template. By Paul Kirvan, CISA, CISSP, FBCI, CBCP IT Disaster Recovery Plan Template By Paul Kirvan, CISA, CISSP, FBCI, CBCP Revision History REVISION DATE NAME DESCRIPTION Original 1.0 2 Table of Contents Information Technology Statement

More information

BSO Board Director of Human Resources & Corporate Services Business Continuity Policy. 28 February 2012

BSO Board Director of Human Resources & Corporate Services Business Continuity Policy. 28 February 2012 To: From: Subject: Status: Date of Meeting: BSO Board Director of Human Resources & Corporate Services Business Continuity Policy For Approval 28 February 2012 The Board is asked to agree the attached

More information

ESCB definitions of major business continuity terms in relation to payment and securities settlement systems 1

ESCB definitions of major business continuity terms in relation to payment and securities settlement systems 1 ESCB definitions of major business continuity terms in relation to payment and securities settlement systems 1 June 2007 The ESCB has developed a glossary of major business continuity terms for market

More information

Offsite Disaster Recovery Plan

Offsite Disaster Recovery Plan 1 Offsite Disaster Recovery Plan Offsite Disaster Recovery Plan Presented By: Natan Verkhovsky President Disty Portal Inc. 2 Offsite Disaster Recovery Plan Introduction This document is a comprehensive

More information

DRAFT BUSINESS CONTINUITY MANAGEMENT POLICY

DRAFT BUSINESS CONTINUITY MANAGEMENT POLICY DRAFT BUSINESS CONTINUITY MANAGEMENT POLICY This document outlines a set of policies and procedures for formalising a Business Continuity programme, and provides guidelines for developing, maintaining

More information

Information and Communication Technology. Service Continuity Plan

Information and Communication Technology. Service Continuity Plan BELA-BELA LOCAL MUNICIPALITY Chris Hani Drive, Bela- Bela, Limpopo. Private Bag x 1609 BELA-BELA 0480 Tel: 014 736 8000 Fax: 014 736 3288 Website: www.belabela.gov.za OFFICE OF THE MUNICIPAL MANAGER Information

More information

ISO The Route Map to Business Continuity Management

ISO The Route Map to Business Continuity Management ISO 22301- The Route Map to Business Continuity Management John A. DiMaria; CSSBB, HISP, MHISP, AMBCI ISO Product Manager; BSI Group Americas Inc. Agenda A basic understanding of ISO 22301:2012 How identifying

More information

Prudential Practice Guide

Prudential Practice Guide Prudential Practice Guide SPG 232 Business Continuity Management July 2013 www.apra.gov.au Australian Prudential Regulation Authority Disclaimer and copyright This prudential practice guide is not legal

More information

Guidance Note XGN XXX.1

Guidance Note XGN XXX.1 Guidance Note XGN XXX.1 Risk Assessment and Business Continuity Planning 1. This Guidance Note provides further detail on matters institutions should consider in assessing disruption scenarios and certain

More information

Business Continuity Planning and Disaster Recovery Planning

Business Continuity Planning and Disaster Recovery Planning 4 Business Continuity Planning and Disaster Recovery Planning Basic Concepts 1. Business Continuity Management: Business Continuity means maintaining the uninterrupted availability of all key business

More information

BUSINESS CONTINUITY MANAGEMENT GUIDELINES FOR BANKS AND FINANCIAL INSTITUTIONS

BUSINESS CONTINUITY MANAGEMENT GUIDELINES FOR BANKS AND FINANCIAL INSTITUTIONS BUSINESS CONTINUITY MANAGEMENT GUIDELINES FOR BANKS AND FINANCIAL INSTITUTIONS DIRECTORATE OF BANKING SUPERVISION AUGUST 2009 TABLE OF CONTENTS PAGE 1.0 INTRODUCTION..3 1.1 Background...3 1.2 Citation...3

More information

Attachment #2. BUSINESS CONTINUITY PLAN Plan Development Guidelines

Attachment #2. BUSINESS CONTINUITY PLAN Plan Development Guidelines Version 2 May 2004 TABLE OF CONTENTS PURPOSE OF DOCUMENT... 2 ASSOCIATION RULE REQUIREMENT BY-LAW NO. 17.19.... ERROR! BOOKMARK NOT DEFINED. GUIDELINES FOR NING... 2 SCOPE OF THE PLAN... 2 GOVERNANCE AND

More information

Business Continuity Management Framework 2014 2017

Business Continuity Management Framework 2014 2017 Business Continuity Management Framework 2014 2017 Blackpool Council Business Continuity Framework V3.0 Page 1 of 13 CONTENTS 1.0 Forward 03 2.0 Administration 04 3.0 Policy 05 4.0 Business Continuity

More information

By. Mr. Chomnaphas Tangsook Business Director BSI Group ( Thailand) Co., Ltd

By. Mr. Chomnaphas Tangsook Business Director BSI Group ( Thailand) Co., Ltd BS 25999 Business Continuity Management By. Mr. Chomnaphas Tangsook Business Director BSI Group ( Thailand) Co., Ltd 1 Contents slide BSI British Standards 2006 BS 25999(Business Continuity) 2002 BS 15000

More information

Business continuity management (BCM) for insurance companies in Switzerland minimum standards and recommendations

Business continuity management (BCM) for insurance companies in Switzerland minimum standards and recommendations Business continuity management (BCM) for insurance companies in Switzerland minimum standards and recommendations June 2015 2 Publication details Recipients: All insurance companies supervised by Finma

More information

Mapping of outsourcing requirements

Mapping of outsourcing requirements Mapping of outsourcing requirements Following comments received during the first round of consultation, CEBS and the Committee of European Securities Regulators (CESR) have worked closely together to ensure

More information

RESERVE BANK OF VANUATU OPERATIONAL RISK MANAGEMENT

RESERVE BANK OF VANUATU OPERATIONAL RISK MANAGEMENT RESERVE BANK OF VANUATU DOMESTIC BANK PRUDENTIAL GUIDELINE NO 12 OPERATIONAL RISK MANAGEMENT 1. This Guideline outlines a set of principles that provide a framework for the effective management of operational

More information

Assessing Your Disaster. Andrews Hooper Pavlik PLC. Andrews Hooper Pavlik PLC

Assessing Your Disaster. Andrews Hooper Pavlik PLC. Andrews Hooper Pavlik PLC Assessing Your Disaster Recovery Plans Gregory H. Soule, CPA, CISA, CISSP, CFE Andrews Hooper Pavlik PLC Andrews Hooper Pavlik PLC Agenda Business Continuity Concepts Impact Analysis Risk Assessment Risk

More information

Ensuring operational continuity

Ensuring operational continuity Certification of BCMS (Business Continuity Management Systems) Standard BS 25999-2 Certification of BCMS (Business Continuity Management System Ensuring operational continuity in the event of interruptions,

More information

Business Continuity Management Policy

Business Continuity Management Policy Business Continuity Management Policy Business Continuity Policy Version 1.0 1 Version control Version Date Changes Author 0.1 April 13 1 st draft PH 0.2 June 13 Amendments in line with guidance PH 0.3

More information

BUSINESS CONTINUITY POLICY

BUSINESS CONTINUITY POLICY BUSINESS CONTINUITY POLICY Last Review Date Approving Body n/a Audit Committee Date of Approval 9 th January 2014 Date of Implementation 1 st February 2014 Next Review Date February 2017 Review Responsibility

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Policy Statement & Strategy July 2009 Basildon District Council Business Continuity Management Policy Statement The Council is committed to ensuring robust and effective

More information

Business Continuity Policy

Business Continuity Policy Page 1 of 16 Business Continuity Policy Issue Date: Aug 2013 Document Number: 00241 Prepared by: Business Management and Continuity Senior Manager Next Review Date: April 2014 Page 2 of 16 NHS England

More information

Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan

Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan Clovis Municipal School District Information Technology (IT) Disaster Recovery Plan Revision History REVISION DATE NAME DESCRIPTION Draft 1.0 Eric Wimbish IT Backup Disaster Table of Contents Information

More information

KPMG Information Risk Management Business Continuity Management Peter McNally, KPMG Asia Pacific Leader for Business Continuity

KPMG Information Risk Management Business Continuity Management Peter McNally, KPMG Asia Pacific Leader for Business Continuity INFORMATION RISK MANAGEMENT KPMG Information Risk Management Business Continuity Management Peter McNally, KPMG Asia Pacific Leader for Business Continuity ADVISORY Contents Agenda: Global trends and BCM

More information

ASX CLEAR (FUTURES) OPERATING RULES Guidance Note 10

ASX CLEAR (FUTURES) OPERATING RULES Guidance Note 10 BUSINESS CONTINUITY AND DISASTER RECOVERY The purpose of this Guidance Note The main points it covers To assist participants to understand the disaster recovery and business continuity arrangements they

More information

www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014

www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 Agenda Key Definitions Risks Business Continuity Management Program BCM Capability Assessment Process BCM Value Proposition

More information

Information Security Policy. Chapter 11. Business Continuity

Information Security Policy. Chapter 11. Business Continuity Information Security Policy Chapter 11 Business Continuity Author: Policy & Strategy Team Version: 0.5 Date: July 2008 Version 0.5 Page 1 of 6 Document Control Information Document ID Document title Sefton

More information

South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy

South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy Reference No: CG 01 Version: Version 1 Approval date 18 December 2013 Date ratified: 18 December 2013 Name of Author

More information

Business Continuity in SIA

Business Continuity in SIA Aim of the document: This document describes how SIA develops, implements and maintains its business continuity management system, applying what is stated in the company Business Continuity Guidelines,

More information

NHS Hardwick Clinical Commissioning Group. Business Continuity Policy

NHS Hardwick Clinical Commissioning Group. Business Continuity Policy NHS Hardwick Clinical Commissioning Group Business Continuity Policy Version Date: 26 January 2016 Version Number: 2.0 Status: Approved Next Revision Due: January 2017 Gordon Stevens MBCI Corporate Assurance

More information

ASX SETTLEMENT OPERATING RULES Guidance Note 10

ASX SETTLEMENT OPERATING RULES Guidance Note 10 BUSINESS CONTINUITY AND DISASTER RECOVERY The purpose of this Guidance Note The main points it covers To assist participants to understand the disaster recovery and business continuity arrangements they

More information

Business Continuity Planning (BCP) 101

Business Continuity Planning (BCP) 101 2011/EPWG/WKSP/004 Intro 1 Business Continuity Planning (BCP) 101 Submitted by: Business Continuity Management Institute Workshop on Private Sector Emergency Preparedness Sendai, Japan 1-3 August 2011

More information

Business Continuity Management. Policy Statement and Strategy

Business Continuity Management. Policy Statement and Strategy Business Continuity Management Policy Statement and Strategy November 2011 Title Business Continuity Management Policy & Strategy Date of Publication: Cabinet Council Published by Borough Council of King

More information

Federal Financial Institutions Examination Council FFIEC. Business Continuity Planning BCP MARCH 2003 MARCH 2008 IT EXAMINATION

Federal Financial Institutions Examination Council FFIEC. Business Continuity Planning BCP MARCH 2003 MARCH 2008 IT EXAMINATION Federal Financial Institutions Examination Council FFIEC Business Continuity Planning MARCH 2003 MARCH 2008 BCP IT EXAMINATION H ANDBOOK TABLE OF CONTENTS INTRODUCTION... 1 BOARD AND SENIOR MANAGEMENT

More information

Business Continuity & Crisis Management

Business Continuity & Crisis Management Group Standard Business Continuity & Crisis Management The need to plan and respond effectively is critical to the successful management of any crisis situation. Business Continuity Management is the holistic

More information

Risk Management & Business Continuity Manual 2011-2014

Risk Management & Business Continuity Manual 2011-2014 ANNEX C Risk Management & Business Continuity Manual 2011-2014 Produced by the Risk Produced and by the Business Risk and Business Continuity Continuity Team Team February 2011 April 2011 Draft V.10 Page

More information

The PNC Financial Services Group, Inc. Business Continuity Program

The PNC Financial Services Group, Inc. Business Continuity Program The PNC Financial Services Group, Inc. Business Continuity Program 1 Content Overview A. Introduction Page 3 B. Governance Model Page 4 C. Program Components Page 4 Business Impact Analysis (BIA) Page

More information

International Standards for the Professional Practice of Internal Auditing INTRODUCTION ATTRIBUTE STANDARDS

International Standards for the Professional Practice of Internal Auditing INTRODUCTION ATTRIBUTE STANDARDS INTRODUCTION Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organisation's operations. It helps an organisation accomplish its objectives

More information

Business continuity management and planning

Business continuity management and planning B Business continuity management and planning This document is part of the UCISA Information Security Toolkit providing guidance on the policies and processes needed to implement an organisational information

More information

BUSINESS CONTINUITY PLAN OVERVIEW

BUSINESS CONTINUITY PLAN OVERVIEW BUSINESS CONTINUITY PLAN OVERVIEW INTRODUCTION The purpose of this document is to provide Loomis customers with an overview of the company s Business Continuity Plan (BCP). Because of the specific and

More information

Desktop Scenario Self Assessment Exercise Page 1

Desktop Scenario Self Assessment Exercise Page 1 Page 1 Neil Jarvis Head of IT Security & IT Risk DHL Page 2 From reputation to data loss - how important is business continuity? Neil Jarvis Head of IT Security (EMEA) DHL Logistics IT Security Taking

More information

Business Continuity Management

Business Continuity Management Annex A Business Continuity Management Programme Business Continuity Management Policy 1. Introduction This Business Continuity Management (BCM) Policy defines the scope of the SPCB s ability to maintain

More information

Assessment methodology for the principles for FMIs and the responsibilities of authorities

Assessment methodology for the principles for FMIs and the responsibilities of authorities Committee on Payment and Settlement Systems Technical Committee of the International Organization of Securities Commissions Assessment methodology for the principles for FMIs and the responsibilities of

More information

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three Information Security- Perspective for Management Business Impact Analysis ( BIA ) and Business

More information

Business Continuity Planning

Business Continuity Planning Business Continuity Planning Public Entities Risk Management Forum 5 th July 2012 Presented by Mark Penberthy FBCI Overcoming Practical Challenges Business Continuity Management (BCM) AGENDA 1. What is

More information

AUSTRACLEAR REGULATIONS Guidance Note 10

AUSTRACLEAR REGULATIONS Guidance Note 10 BUSINESS CONTINUITY AND DISASTER RECOVERY The purpose of this Guidance Note The main points it covers To assist participants to understand the disaster recovery and business continuity arrangements they

More information

Operational Risk Management (ORM) and Business Continuity Plans (BCP)

Operational Risk Management (ORM) and Business Continuity Plans (BCP) The World Bank Operational Risk Management (ORM) and Business Continuity Plans (BCP) Ian Storkey, Consultant ORM & BCP Why Necessary? ORM Govt Cases Anglo Leasing Affair in Kenya (2004) Orange County (1994)

More information

RISK MANAGEMENT AND COMPLIANCE

RISK MANAGEMENT AND COMPLIANCE RISK MANAGEMENT AND COMPLIANCE Contents 1. Risk management system... 2 1.1 Legislation... 2 1.2 Guidance... 3 1.3 Risk management policy... 4 1.4 Risk management process... 4 1.5 Risk register... 8 1.6

More information

: Chief Executive Officers of all Licensed Commercial Banks, Primary Dealers, Central Depository Systems (Pvt) Ltd. and LankaClear (Pvt.) Ltd.

: Chief Executive Officers of all Licensed Commercial Banks, Primary Dealers, Central Depository Systems (Pvt) Ltd. and LankaClear (Pvt.) Ltd. March 29, 2006 BCP Guidelines No: 01/2006 To : Chief Executive Officers of all Licensed Commercial Banks, Primary Dealers, Central Depository Systems (Pvt) Ltd. and LankaClear (Pvt.) Ltd. Introduction

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Version 1 approved by SMG December 2013 Business Continuity Policy Version 1 1 of 9 Business Continuity Management Summary description: This document provides the rationale

More information

Monetary Authority of Singapore BUSINESS CONTINUITY MANAGEMENT GUIDELINES

Monetary Authority of Singapore BUSINESS CONTINUITY MANAGEMENT GUIDELINES Monetary Authority of Singapore BUSINESS CONTINUITY MANAGEMENT GUIDELINES June 2003 TABLE OF CONTENTS 1.0 INTRODUCTION... 1 1.1 READINESS IS YOUR ONLY PROTECTION... 1 1.2 APPLICATION OF THE GUIDELINES...

More information

Business continuity management policy

Business continuity management policy Business continuity management policy health.wa.gov.au Effective: XXX Title: Business continuity management policy 1. Purpose All public sector bodies are required to establish, maintain and review business

More information

Global Statement of Business Continuity

Global Statement of Business Continuity Business Continuity Management Version 1.0-2014 Date October 18, 2014 Status Author Business Continuity Management (BCM) Page 1 of 8 Table of Contents 1. Credit Suisse Business Continuity Statement 3 2.

More information

DORSET & WILTSHIRE FIRE AND RESCUE AUTHORITY Performance, Risk and Business Continuity Management Policy

DORSET & WILTSHIRE FIRE AND RESCUE AUTHORITY Performance, Risk and Business Continuity Management Policy Not Protectively Marked Item 6 Appendix B DORSET & WILTSHIRE FIRE AND RESCUE AUTHORITY Management Policy The Dorset & Wiltshire Fire and Rescue Authority () is the combined fire and rescue authority for

More information

With the large number of. How to Avoid Disaster: RIM s Crucial Role in Business Continuity Planning. Virginia A. Jones, CRM, FAI RIM FUNDAMENTALS

With the large number of. How to Avoid Disaster: RIM s Crucial Role in Business Continuity Planning. Virginia A. Jones, CRM, FAI RIM FUNDAMENTALS How to Avoid Disaster: RIM s Crucial Role in Business Continuity Planning The world has experienced a great deal of natural and man-made upheaval and destruction in the past few years, including tornadoes,

More information

D2-02_01 Disaster Recovery in the modern EPU

D2-02_01 Disaster Recovery in the modern EPU CONSEIL INTERNATIONAL DES GRANDS RESEAUX ELECTRIQUES INTERNATIONAL COUNCIL ON LARGE ELECTRIC SYSTEMS http:d2cigre.org STUDY COMMITTEE D2 INFORMATION SYSTEMS AND TELECOMMUNICATION 2015 Colloquium October

More information

International Standards for the Professional Practice of Internal Auditing

International Standards for the Professional Practice of Internal Auditing International Standards for the Professional Practice of Internal Auditing Introduction Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve

More information

Introduction to Business Continuity Management (BCM) Andy Fyfe MBCI Resilience Manager Buckinghamshire County Council

Introduction to Business Continuity Management (BCM) Andy Fyfe MBCI Resilience Manager Buckinghamshire County Council Introduction to Business Continuity Management (BCM) Andy Fyfe MBCI Resilience Manager Buckinghamshire County Council Aim To provide an introduction to Business Continuity Management (BCM). Objectives

More information

EPRR: Toolkit Business Impact

EPRR: Toolkit Business Impact NHS England Business Continuity Management EPRR: Toolkit Business Impact Assessment (BIA) Template Appendix 3.1 0 [Intentionally Blank] 1 INTRODUCTION The purpose of this document is to assist those who

More information

Service Children s Education

Service Children s Education Service Children s Education Data Handling and Security Information Security Audit Issued January 2009 2009 - An Agency of the Ministry of Defence Information Security Audit 2 Information handling and

More information

(Mr. Krirk Vanikkul) Assistant Governor, Financial Institutions Policy Group Governor For

(Mr. Krirk Vanikkul) Assistant Governor, Financial Institutions Policy Group Governor For Unofficial Translation by the courtesy of The Foreign Banks' Association This translation is for the convenience of those unfamiliar with the Thai language. Please refer to the Thai text for the official

More information

SCHEDULE 25. Business Continuity

SCHEDULE 25. Business Continuity SCHEDULE 25 Business Continuity 1. Scope 1.1 This schedule covers TfL s requirements in respect of: any circumstance or event which renders, or which TfL considers likely to render, it necessary or desirable

More information