Delivering Collaborative Application Services as a Hosted Service Offering

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Delivering Collaborative Application Services as a Hosted Service Offering"

Transcription

1 Microsoft Communications Sector Partner Solution Case Study Delivering Collaborative Application Services as a Hosted Service Offering Overview Country or Region: United States Industry: Hosting Partner Profile Based in Wilmington, Delaware, SharePoint Hosting has been hosting a reliable and affordable Windows SharePoint Services offering since The company supports more than 300 customers around the world. Business Situation Employees in smaller organizations need to share information and work together even when they may not be physically close to one another, but rarely do they have an infrastructure that supports this need. Solution SharePoint Hosting saw an opportunity to support small and mid-sized organizations by offering outsourced collaboration, task management, and contextual document management services based on Windows SharePoint Services. Benefits SharePoint Hosting can offer: Well-priced, reliable, and full-featured business applications A platform for growth and performance What Microsoft has delivered in the new version of Windows SharePoint Services is an order of magnitude better than any of the Web 2.0 derivative services that are out there. Larry Strange, President and Chief Executive Officer, SharePoint Hosting Research from IDC indicates that information workers spend more than 25 percent of their time searching for information. And it s no wonder: Research from Gartner indicates that 80 percent of the digitized information in an organization resides on individual hard disk drives. Smaller organizations are particularly challenged by this problem. They frequently lack the resources to create a business application-oriented collaboration infrastructure that could facilitate access to this information. For this reason, SharePoint Hosting, a Wilmington, Delaware-based hosted application service provider, decided to offer a hosted service aimed at meeting this need for collaboration, task management, and contextual document management services. Based upon Windows SharePoint Services, SharePoint Hosting provides the infrastructure and support that small organizations lack, and makes it available at a price they can afford.

2 I could see that Windows SharePoint Services would be a great tool for collaborative business services and a great platform for the delivery of such services by a hosting service provider. Larry Strange, President, SharePoint Hosting Situation The ability for people to work together effectively is critical to the success of any organization. Individuals throughout an organization need to access common information, such as a corporate policy manual, price sheet, or list of customer contact information. Small groups within an organization have even more specific requirements to capture and share information about attendees for an upcoming event, for example, or to list and track the completion of all the tasks that remain to be done in preparation for the event itself. Large organizations have any number of tools and technologies to help their people work together effectively, but small to mid-sized organizations often do not. The technologies exist, but these smaller organizations frequently lack the budgets and the IT resources to support these tools. Larry Strange, the founder of SharePoint Hosting, understood that these challenges also presented an opportunity. Strange was familiar with the capabilities of Windows SharePoint Services as the foundation for business applications. He could also see the economic benefits for small organizations of spreading the cost of hardware, software, and support services among many organizations. And when Microsoft introduced the Service Provider Licensing Agreement (SPLA) which would enable his company to offer a hosted service to customers on a monthly, per-user basis, instead of requiring them to purchase a full license upfront he saw a business model that he simply could not pass up. Hosting was not yet the thriving marketplace that it is today, says Strange, but I could see that Windows SharePoint Services would be a great tool for collaborative business services and a great platform for the delivery of a such services by a hosting service provider. Solution Windows SharePoint Services 3.0 is technology in Windows Server that offers an integrated portfolio of collaboration and communication services designed to connect people, information, processes and systems both within and beyond the organizational firewall. It has been designed for easy implementation by hosted service providers like SharePoint Hosting, which can quickly and cost-effectively deploy a customer site designed to meet their needs for collaboration and lightweight business applications. Windows SharePoint Services includes 41 application templates and that number is growing tailored to address the needs and requirements of specific business scenarios, such as project management, document management and collaboration, business process management, customer relationship management, campaign management, and incident management, among others. These templates can solve many business needs right out of the box; they can also be customized with tools such as Microsoft Office SharePoint Designer 2007 and the Microsoft Visual Studio development system, enabling a customer or developer to build even more sophisticated, Microsoft ASP.NET based solutions with Windows SharePoint Services. Today, SharePoint Hosting supports more than 300 organizations around the world with a hosted service based on Windows SharePoint Services 3.0. It relies on an infrastructure built on shared Dell PowerEdge 2850 servers running the 64-bit edition of the Windows Server 2003 operating system. Each server relies on one or more 64-bit processors from Intel and is configured with 12 gigabytes (GB) or more of memory and 1 terabyte of shared storage. SharePoint Hosting supports its Windows SharePoint

3 SharePoint Hosting knows everything about Windows SharePoint Services, so it makes sense for us to rely on their service.we know our data is safe and it s always available. Sharon Pritchett, Director of Incubator Operations, Science Center Services offering with database services built on the 64-bit edition of Microsoft SQL ServerTM It manages and monitors its Philadelphia-based data center using key members of the Microsoft server product portfolio, including Microsoft Systems Management Server 2003 and Microsoft Operations Manager SharePoint Hosting offers its outsourced Windows SharePoint Services on a 30-day nocost trial basis. Customers that opt to continue using the service pay U.S.$29.95, U.S.$49.95, or U.S.$79.95 per month for a Windows SharePoint Services repository of 1 GB, 2 GB, or 3 GB in size. As their reliance on Windows SharePoint Services grows and they need more space to develop, share, and store their materials, customers can acquire additional storage capacity for a monthly fee of U.S.$24.95 per gigabyte. Because SharePoint Hosting offers access to Windows SharePoint Services under the terms of the Microsoft SPLA, there are no upfront software license fees either for SharePoint Hosting or its customers. SharePoint Hosting recompenses Microsoft on a per-processor, per-month basis, and its fees to Microsoft are based on the number of customers using its service during a given month. Features of Windows SharePoint Services include: Document management Team workspaces Shared calendars Shared contact lists Windows SharePoint Services 3.0 also offers more than 40 templates that customers can use to develop collaboration sites designed to serve very specific business purposes, such as event planning, compliance reporting, project tracking, and more Beyond these features, SharePoint Hosting also supports its customers with migration services, a help desk, and an ever-expanding library of online self-service tutorials that customers can access when they have questions about how to accomplish tasks using Windows SharePoint Services. Benefits Windows SharePoint Services and the infrastructure provided by Microsoft server products gives SharePoint Hosting the key components it needs to offer an attractively priced, reliable, full-featured collaboration service to small and mid-sized customers. It helps them overcome multiple business challenges in ways that no other solution does today. Moreover, as a managed hosted service, Windows SharePoint Services has proven easy for SharePoint Hosting to install, configure, administer, and maintain. With its support for 64-bit computing hardware, SharePoint Hosing has been able to deploy Windows SharePoint Services to more customers on each shared server, and with greater performance than ever before. A Well Priced, Reliable, and Full- Featured Business Application Service Windows SharePoint Services enables SharePoint Hosting to provide each customer with the tools its employees need to organize documents, coordinate calendars, manage issues, and participate in discussions. The service can alert users within an organization about required actions or important documentation changes through a variety of creative communication features including announcements, alerts, surveys, discussion boards, and integrated RSS feeds. It includes full featured templates for such Web 2.0 features as blogs and wikis. SharePoint Hosting also makes available to users the Windows SharePoint Services feature that provides read/write access through the Microsoft Office Outlook messaging and collaboration client, so users within an

4 We let people discover how Windows SharePoint Services can work for them by letting them use it themselves, and we find that once they dip their toes in that water, they're swimming within a week. Larry Strange, President, SharePoint Hosting organization can view discussions and documents as Outlook folders. Tasks, contacts, and calendars can also be synchronized between Windows SharePoint Services and Outlook. Windows SharePoint Services 3.0 supports offline synchronization capabilities and mobile functionality, enabling an organization s users to share and manage information at their convenience. This is a competitive environment, says Strange, and there are any number of service providers out there that are offering Web 2.0 derivative services. Each of those services constitutes a subset of what Windows SharePoint Services brings to the table. Indeed, what Microsoft has delivered in the new version of Windows SharePoint Services is an order of magnitude better than any of the Web 2.0 derivative services that are out there. I can put Windows SharePoint Services 3.0 up against any Web 2.0 service and Windows SharePoint Services would come out on top and our customers see this. When people see and understand what Windows SharePoint Services brings to the table in comparison to other services, they realize that Windows SharePoint Services provides a roll-up of many of these individual services, and that s quite compelling. Effective Solution for Demanding Business Users Consider the experience of the University City Science Center, a customer of SharePoint Hosting. The Science Center is a Philadelphiabased organization that finds, forms, funds and manages early stage life sciences and technology companies, accelerates their commercialization, and provides the infrastructure and community they need to flourish. Sharon Pritchett is Director of Incubator Operations, and she routinely exchanges information with all the different groups supporting the Science Center operations infrastructure from accounting and operations teams to the commercialization and real estate teams. She is also in close contact with the fledgling companies that the Science Center supports. Pritchett rarely sits still because these teams are located in multiple locations on a sprawling urban research campus, and she can be difficult to reach at any given moment. Therefore, Science Center personnel in search of recent documents or forms all turn to a Windows SharePoint Services repository hosted by SharePoint Hosting. Anyone in need of the most current document on any matter related to incubator operations can look in the Windows SharePoint Services repository and find it quickly. And because anyone interacting with the information in the Windows SharePoint Services repository can interact with it using nothing more than a Web browser, it is possible to interact with that information from any device and from any location that can access the Internet. So why does the Science Center rely on SharePoint Hosting to support this service? Two key reasons: SharePoint Hosting provides a level of expertise around Windows SharePoint Services that the Science Center IT resources cannot match. And SharePoint Hosting provides all the services that the Science Center needs. We have an outside IT staff that supports our network, says Pritchett. They re all Microsoft certified, but they re not versed in Windows SharePoint Services. SharePoint Hosting knows everything about Windows SharePoint Services, so it makes sense for us to rely on their service. They know how to configure, upgrade, and maintain the software; they perform the maintenance, install the updates, and back up the data. We know our data is safe and it s always available. The tutorials are also a big help for us. I ve run into situations where there are things that I don t know how to do with Windows SharePoint Services, and I don t even know how to express what I want to do.

5 They have Frequently Asked Questions [FAQ] sections, though, that address specific solutions, and the tutorial I need usually pops right up and helps me do what I want to do. people discover how Windows SharePoint Services can work for them by letting them use it themselves, and we find that once they dip their toes in that water, they're swimming within a week." A Platform for Growth and Performance Enthusiasm for the SharePoint Hosting hosted Windows SharePoint Services offering is running high. The company began offering trial services based on Windows SharePoint Services 3.0 in December of 2006, and within four months it had doubled the number of SharePoint sites on its servers. More than 40 percent of those organizations that try the service convert to SharePoint Hosting subscribers and once they become paying customers, they tend to stay paying customers. Larry Strange reports that customer churn is extremely low. The trial offer helps eliminate those customers who don't really want the service; they leave instead of signing on, so those that do sign on really perceive the value of the service and stay with us. Churn is simply not a problem. Nor has this doubling of the number of SharePoint sites been a problem for SharePoint Hosting. With the 3.0 version of Windows SharePoint Services, we were able to move to a pure 64-bit platform for the shared hosting, says Strange. We're running 64-bit versions of Windows Server, SQL Server, and Windows SharePoint Services. That gives us greater performance and greater scalability than ever before. We're handling this surge in business with no problems at all because of the performance and scalability of this platform. Windows SharePoint Services has always brought powerful and compelling business collaboration tools to the table, says Strange, and now it s stronger than ever. The challenge has always been getting people to understand this concept and that's one of the reasons we offer a 30-day trial. We let

6 For More Information For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) In Canada, call the Microsoft Canada Information Centre at (877) Customers who are deaf or hard-ofhearing can reach Microsoft text telephone (TTY/TDD) services at (800) in the United States or (905) in Canada. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: Microsoft Communications Sector Microsoft Communications Sector delivers integrated, adaptable, comprehensive solutions built on innovative software. These solutions help communications service providers develop, deploy, and evolve customized and differentiated offerings that enhance the user experience. For more information about Microsoft solutions for the Communications Sector, go to: For more information about SharePoint Hosting products and services, call (877) or visit the Web site at: For more information about Science Center services, call (215) or visit the Web site at: Software and Services Microsoft Server Product Portfolio Windows Server 2003 Standard x64 Editions Microsoft Operations Manager 2005 Microsoft SQL Server 2005 (64-bit) Microsoft Systems Management Server 2003 Technologies Windows SharePoint Services version 3.0 Internet Information Services version 6.0 Hardware Dell PowerEdge 2850 servers with 64-bit Intel processors 2007 Microsoft Corporation. All rights reserved. This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Outlook, SharePoint, Windows, Windows logo, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of their respective owners. Document published March 2007

Deploying and supporting a feature-rich, collaborative, big

Deploying and supporting a feature-rich, collaborative, big Microsoft Customer Solution Case study Delivering Flexible, Highly Available, and Highly Reliable Messaging Services at the Right Price The hosted Exchange solution from USA.NET provided a way for us to

More information

IT Firm Virtualizes Databases: Trims Servers 85 Percent, Ups Performance 50 Percent

IT Firm Virtualizes Databases: Trims Servers 85 Percent, Ups Performance 50 Percent Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study IT Firm Virtualizes Databases: Trims Servers 85 Percent, Ups Performance 50 Percent Overview Country or Region: United States

More information

Hosting Provider Gains Advantage with Hybrid Cloud Flexibility, Self-Service Portal

Hosting Provider Gains Advantage with Hybrid Cloud Flexibility, Self-Service Portal Hosting Provider Gains Advantage with Hybrid Cloud Flexibility, Self-Service Portal Overview Country or Region: France Industry: Hosting Customer Profile ikoula hosts more than 40,000 websites for 5,000

More information

Office SharePoint Server 2007

Office SharePoint Server 2007 Top 10 Benefits of WSS 3.0 Office SharePoint Server 2007 1. Improve team productivity with easy-to-use collaborative tools Connect people with the information and resources they need. Users can create

More information

Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services

Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services Microsoft Online Services Customer Solution Case Study Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services Overview Country or Region: United States Industry: Professional

More information

administrative system with Microsoft Active Directory directory service.

administrative system with Microsoft Active Directory directory service. Microsoft Windows Server SystemTM Customer Solution Case study Faster Access to Identity Data and Self-Service Administration Reduces Costs and Improves Productivity The Microsoft solution implemented

More information

University Launches Online Courses, Measures Learning Outcomes with Education Portal

University Launches Online Courses, Measures Learning Outcomes with Education Portal Microsoft Higher Education Customer Solution Case Study University Launches Online Courses, Measures Learning Outcomes with Education Portal Overview Country or Region: United States Industry: Education

More information

Health Insurance Company Uses the Cloud to Reduce Mobile Development Time by Half

Health Insurance Company Uses the Cloud to Reduce Mobile Development Time by Half Windows Azure Customer Solution Case Study Health Insurance Company Uses the Cloud to Reduce Mobile Development Time by Half Overview Country or Region: United States Industry: Healthcare Customer Profile

More information

Shipping Company Halves Data Backup Time, Lowers Costs, Boosts Dependability

Shipping Company Halves Data Backup Time, Lowers Costs, Boosts Dependability Microsoft Customer Solution Case Study Shipping Company Halves Data Backup Time, Lowers Costs, Boosts Dependability Overview Country or Region: United States Industry: Transportation and Logistics Customer

More information

Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution

Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution Microsoft Office 365 Customer Solution Case Study Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution Overview Country or Region: United Kingdom Industry: Nonprofit

More information

State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration

State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration Microsoft Office 365 Customer Solution Case Study State Government Moves to Hosted Solution to Improve Cross-Agency Collaboration Overview Country or Region: United States Industry: Government Customer

More information

Avanade Develops Innovative Technologies for TASER

Avanade Develops Innovative Technologies for TASER AVANADE CASE STUDY Avanade Develops Innovative Technologies for TASER TASER Boosts Internal and External Communication and Allows for Online Background Checks designs and manufactures stun guns used by

More information

Multiple Listing Service Gains $5.4 Million in Savings from Scalable Database Solution

Multiple Listing Service Gains $5.4 Million in Savings from Scalable Database Solution Microsoft Windows Server TM 2003 with Internet Information Services (IIS) 6.0 Multiple Listing Service Gains $5.4 Million in Savings from Scalable Database Solution In Brief Goal: For the real estate information

More information

Youth Organization Boosts Site Traffic by 20 Percent with Dynamic New Web Presence

Youth Organization Boosts Site Traffic by 20 Percent with Dynamic New Web Presence Customer Solution Case Study Youth Organization Boosts Site Traffic by 20 Percent with Dynamic New Web Presence Overview Country or Region: Canada Industry: Nonprofit Customer Profile Boys and Girls Clubs

More information

Healthcare Firm Speeds Application and Server Delivery, Cuts Costs with Virtualization

Healthcare Firm Speeds Application and Server Delivery, Cuts Costs with Virtualization Microsoft Virtualization: Customer Solution Case Study Healthcare Firm Speeds Application and Server Delivery, Cuts Costs with Virtualization Overview Country or Region: United States Industry: Healthcare

More information

Case Study: Edelman. Overview

Case Study: Edelman. Overview Case Study: Overview Country: United States Industry: Media & Entertainment Customer Profile is the world s largest independent public relations firm, with 3,200 employees in 51 offices worldwide. It was

More information

Microsoft Deploys EMC SAN for Data Centers and Reduces Costs by 50 Percent

Microsoft Deploys EMC SAN for Data Centers and Reduces Costs by 50 Percent Microsoft Server Product Portfolio Customer Solution Case Study Microsoft Deploys EMC SAN for Data Centers and Reduces Costs by 50 Percent Overview Country or Region: United States Industry: IT services

More information

Global Consumer Goods Manufacturer Gains Value from Enterprise Resource Planning

Global Consumer Goods Manufacturer Gains Value from Enterprise Resource Planning Microsoft SQL Server Customer Solution Case Study Global Consumer Goods Manufacturer Gains Value from Enterprise Resource Planning Overview Country or Region: United States Industry: Consumer goods manufacturing

More information

New Portal Solution and Collaborative Environment Empowers Teamwork and Increases Productivity across Vanderbilt University Law School Community

New Portal Solution and Collaborative Environment Empowers Teamwork and Increases Productivity across Vanderbilt University Law School Community Microsoft Office System Customer Solution Case Study New Portal Solution and Collaborative Environment Empowers Teamwork and Increases Productivity across Vanderbilt University Law School Community Overview

More information

Midsize retailers can now relax the nightmare of trying to keep up with the

Midsize retailers can now relax the nightmare of trying to keep up with the Microsoft BizTalk Server 2006 Business Activity Monitoring (BAM) provides information workers with a real-time view of business processes. RETAIL SOLUTION HIGHLIGHTS Business-to Business Connectivity for

More information

Collaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes

Collaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes Microsoft Office System Customer Solution Case Study Collaboration Solution Helps Law Firm Bolster Relationships, Streamline Processes Overview Country or Region: United States Industry: Professional Services

More information

Contract Researcher Cuts Costs by 35 Percent with FDA-Compliant System

Contract Researcher Cuts Costs by 35 Percent with FDA-Compliant System Microsoft Customer Solution Healthcare Industry Case Study Contract Researcher Cuts Costs by 35 Percent with FDA-Compliant System Overview Country or Region: United States Industry: Healthcare services

More information

Microsoft Solution Helps Nielsen Company Track Business More Effectively

Microsoft Solution Helps Nielsen Company Track Business More Effectively solution: Microsoft Dynamics CRM Microsoft Solution Helps Nielsen Company Track Business More Effectively Nielsen Media Research Media and Entertainment Case Study: Nielsen Media Research Overview Country:

More information

Document Management Software Provider Designs for Identity and Access Flexibility

Document Management Software Provider Designs for Identity and Access Flexibility Microsoft Windows Server System Partner Solution Case Study Document Management Software Provider Designs for Identity and Access Flexibility Overview Country or Region: Canada Industry: Professional Services

More information

Case Study. Accenture. Solution Overview. Accenture Makes Strategic Choice for Integrated Messaging and Collaboration. Situation

Case Study. Accenture. Solution Overview. Accenture Makes Strategic Choice for Integrated Messaging and Collaboration. Situation Click Here to Install Silverlight United States Change All Microsoft Sites C ase Studies Browse Case Studies By: Product Indus try C ountry/region O rganization Name Partner Name Case Study Accenture Accenture

More information

Large Nonprofit Hospital Improves Communications with Messaging Solution

Large Nonprofit Hospital Improves Communications with Messaging Solution Microsoft Windows Server System Customer Solution Case Study Large Nonprofit Hospital Improves Communications with Messaging Solution Overview Country or Region: United States Industry: Healthcare Customer

More information

Accounting Firm Cuts Licensing Costs 40 Percent with Switch to Hyper-V

Accounting Firm Cuts Licensing Costs 40 Percent with Switch to Hyper-V Microsoft Infrastructure Optimization Customer Solution Case Study Accounting Firm Cuts Licensing Costs 40 Percent with Switch to Hyper-V Overview Country or Region: United States Industry: Professional

More information

Suncor Migrates SAP from Sun/Oracle to Windows, Lowers TCO by 42 Percent

Suncor Migrates SAP from Sun/Oracle to Windows, Lowers TCO by 42 Percent Microsoft Windows Server System Customer Solution Case Study Suncor Migrates SAP from Sun/Oracle to Windows, Lowers TCO by 42 Percent Overview Country: United States and Canada Industry: Energy Customer

More information

Global Safety Company Complements Unified Communications Solution with Cloud-Based Messaging

Global Safety Company Complements Unified Communications Solution with Cloud-Based Messaging Microsoft Office 365 Customer Solution Case Study Global Safety Company Complements Unified Communications Solution with Cloud-Based Messaging Overview Country or Region: United States Industry: Professional

More information

Software Firm Applies Structure to Content Management System for Greatest Value

Software Firm Applies Structure to Content Management System for Greatest Value Partner Solution Case Study Software Firm Applies Structure to Content Management System for Greatest Value Overview Country or Region: United States Industry: Professional services Software engineering

More information

Healthcare Company Improves Project Management and Revenue Recognition

Healthcare Company Improves Project Management and Revenue Recognition Microsoft Office Enterprise Project Management Customer Solution Case Study Healthcare Company Improves Project Management and Revenue Recognition Overview Country: United States Industry: Information

More information

New Mexico Utility Modernizes Communication and Collaboration with Cloud Services

New Mexico Utility Modernizes Communication and Collaboration with Cloud Services Microsoft Office 365 Customer Solution Case Study New Mexico Utility Modernizes Communication and Collaboration with Cloud Services Overview Country or Region: United States Industry: Government Customer

More information

databridge White Paper

databridge White Paper databridge White Paper ViaScope: How One Small Business Implemented a SharePoint SBI (Small Business Intranet) Introduction This is the story of how a fictitious small business ViaScope implemented a SharePoint

More information

Manufacturer Adopts Cloud Solution to Reduce Costs by 40 Percent

Manufacturer Adopts Cloud Solution to Reduce  Costs by 40 Percent Microsoft Office 365 Customer Solution Case Study Manufacturer Adopts Cloud Solution to Reduce Email Costs by 40 Percent Overview Country or Region: United States Industry: Manufacturing Customer Profile

More information

Collaborating by using SharePoint Server 2010

Collaborating by using SharePoint Server 2010 Work Smart by Microsoft IT Collaborating by using SharePoint Server 2010 Customization note: This document contains guidance and/or step-by-step installation instructions that can be reused, customized,

More information

Microsoft Office 365 from Vodafone. Do business virtually anywhere

Microsoft Office 365 from Vodafone. Do business virtually anywhere Do business virtually anywhere Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 from Vodafone is helping to empower people to work the way they want, on their terms, from

More information

University of Houston Provides Fast, Reliable E-Mail with Remote Access Capabilities

University of Houston Provides Fast, Reliable E-Mail with Remote Access Capabilities Microsoft Exchange Server 2003 Customer Solution Case Study University of Houston Provides Fast, Reliable E-Mail with Remote Access Capabilities Overview Country: United States Industry: Education Customer

More information

Insurance Market Embraces New Licensing Enrollment, Cuts Costs by 43 Percent

Insurance Market Embraces New Licensing Enrollment, Cuts Costs by 43 Percent Enrollment for Core Infrastructure Customer Solution Case Study Insurance Market Embraces New Licensing Enrollment, Cuts Costs by 43 Percent Overview Country or Region: England Industry: Financial Services

More information

Microsoft Office 365 from Vodafone. Do business virtually anywhere

Microsoft Office 365 from Vodafone. Do business virtually anywhere Do business virtually anywhere Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 from Vodafone is helping to empower people to work the way they want, on their terms, from

More information

KABARAK ANSWER QUESTIONS ONE AND ANY THREE INSTRUCTION: QUESTION ONE: A Case Study:

KABARAK ANSWER QUESTIONS ONE AND ANY THREE INSTRUCTION: QUESTION ONE: A Case Study: KABARAK UNIVERSITY UNIVERSITY EXAMINATIONS 2013/2014 ACADEMIC YEAR FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION ENTRE 520: ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT DAY: THURSDAY DATE: 10/04/2014

More information

Office 365 for Construction

Office 365 for Construction Office 365 for Construction With Office 365, we can focus on our core business without being distracted by complicated hardware and software. Robert Richard, Owner and President, Southern Valve & Fittings,

More information

Online Services Help Software Firm Affordably Access Enterprise-class E-mail

Online Services Help Software Firm Affordably Access Enterprise-class E-mail Microsoft Online Services Customer Solution Case Study Online Services Help Software Firm Affordably Access Enterprise-class E-mail Overview Country or Region: United States Industry: IT Services Customer

More information

Insurance Company Standardizes Processes and Controls Costs with Enterprise Project Management Solution

Insurance Company Standardizes Processes and Controls Costs with Enterprise Project Management Solution The Microsoft Office System Customer Solution Case Study Insurance Company Standardizes Processes and Controls Costs with Enterprise Project Management Solution Overview Country: United States Industry:

More information

Humanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services

Humanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services Microsoft Online Services Customer Solution Case Study Humanitarian Group Expects to Save 20 Percent in Overall Costs with Hosted Services Overview Country or Region: Sweden Industry: Nonprofit organizations

More information

IT Services Firm Increases Business Agility and Employee Productivity with Enterprise Social Networking and Collaboration

IT Services Firm Increases Business Agility and Employee Productivity with Enterprise Social Networking and Collaboration Customer Solution Case Study IT Services Firm Increases Business Agility and Employee Productivity with Enterprise Social Networking and Collaboration Overview Country or Region: India Industry: IT Services

More information

Software Provider Helps Companies Simplify Information Management and Reduce IT Costs

Software Provider Helps Companies Simplify Information Management and Reduce IT Costs Partner Solution Case Study Software Provider Helps Companies Simplify Information Management and Reduce IT Costs Overview Country or Region: Canada Industry: Professional services-software engineering

More information

Credit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005

Credit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005 Microsoft SQL Server 2005 Customer Solution Case Study Credit Suisse Develops and Deploys SOX 404 Compliance Solution using SQL Server 2005 Overview Country or Region: Switzerland Industry: Financial Services

More information

THE FUTURE OF COLLABORATION

THE FUTURE OF COLLABORATION THE FUTURE OF COLLABORATION Dell + Microsoft Office SharePoint Server 2007 SIMPLIFYING IT Microsoft Office SharePoint Server 2007 is one of the most valuable tools for today s businesses, letting you efficiently

More information

Insurance Company Improves Time-to- Market with Enhanced Rating Engine

Insurance Company Improves Time-to- Market with Enhanced Rating Engine Microsoft Visual Studio 2008 Customer Solution Case Study Insurance Company Improves Time-to- Market with Enhanced Rating Engine Overview Country or Region: United States Industry: Financial services Insurance

More information

Statement of Direction

Statement of Direction Microsoft Dynamics NAV Statement of Direction Product strategy and roadmap for Microsoft Dynamics NAV Date: May 2012 www.microsoft.com/dynamics/nav Page 1 CONTENTS Welcome... 3 Overview of Microsoft Dynamics

More information

Public Drilling Contractor Drills Down into a Scalable Platform that Helps Improve Efficiency

Public Drilling Contractor Drills Down into a Scalable Platform that Helps Improve Efficiency Microsoft Business Solutions Customer Solution Case Study Public Drilling Contractor Drills Down into a Scalable Platform that Helps Improve Efficiency Overview Country: Canada Industry: Oil and Gas Customer

More information

Transition: Let s have a look at what will be covered.

Transition: Let s have a look at what will be covered. Welcome to the Microsoft Licensing Overview course, designed for partners preparing to take the Microsoft Licensing Overview assessment. This course introduces you to Microsoft Licensing program and product

More information

Microsoft Enterprise Project Management 2010 Licensing Guide

Microsoft Enterprise Project Management 2010 Licensing Guide Microsoft Enterprise Project Management 2010 Licensing Guide Microsoft Project 2010 Licensing Microsoft Project 2010 is a family of products that provide a range of functionality depending on organizational

More information

Law Firm Provides Disaster Recovery While Reducing Costs with E-mail Upgrade

Law Firm Provides Disaster Recovery While Reducing Costs with E-mail Upgrade Microsoft Exchange Server 2010 Customer Solution Case Study Law Firm Provides Disaster Recovery While Reducing Costs with E-mail Upgrade Overview Country or Region: United States Industry: Professional

More information

Service Provider Increases Performance and Reliability, Not Headcount, with the Microsoft Solution for Windows-based Hosting

Service Provider Increases Performance and Reliability, Not Headcount, with the Microsoft Solution for Windows-based Hosting Microsoft Solution for Windows-Based Hosting Service Provider Increases Performance and Reliability, Not Headcount, with the Microsoft Solution for Windows-based Hosting Published: March 2003 s Windows-based

More information

SharePoint 2013 for End Users

SharePoint 2013 for End Users Page 1 of 8 Overview Who should attend? This SharePoint 2013 End User class is for end users working in a SharePoint 2013 environment. The course teaches SharePoint basics such as working with lists and

More information

6438A: Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008

6438A: Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008 6438A: Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008 Course Number: 6438A Course Length: 2 Days Course Overview This two-day instructor-led course provides the knowledge

More information

Nasdaq Reduces Costs, Increases Availability of Core Customer Quote Applications

Nasdaq Reduces Costs, Increases Availability of Core Customer Quote Applications Microsoft Windows Server 2003 Customer Solution Case Study Nasdaq Reduces Costs, Increases Availability of Core Customer Quote Applications Overview Country or Region: United States Industry: Financial

More information

Increase Your Speed and Flexibility with a Managed Cloud Deployment of SAP Software

Increase Your Speed and Flexibility with a Managed Cloud Deployment of SAP Software Partner Managed Cloud Increase Your Speed and Flexibility with a Managed Cloud Deployment of SAP Software Implement the most current version of world-class SAP software faster without the dedicated staffing

More information

Mobile Database Improves Usability, Facilitates Offline Access for Hosted E- Payables Solution

Mobile Database Improves Usability, Facilitates Offline Access for Hosted E- Payables Solution Microsoft SQL Server Customer Solution Case Study Mobile Database Improves Usability, Facilitates Offline Access for Hosted E- Payables Solution Overview Country or Region: United States Industry: Oil

More information

Introducing Microsoft SharePoint Foundation 2010 Executive Summary This paper describes how Microsoft SharePoint Foundation 2010 is the next step forward for the Microsoft fundamental collaboration technology

More information

Manufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology

Manufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Manufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology Overview Country or Region: Slovenia Industry: Manufacturing

More information

Fresh Meal Startup Ramps and Manages Business with the Help of Customized CRM

Fresh Meal Startup Ramps and Manages Business with the Help of Customized CRM Solution Sheet: Microsoft Business Solutions Customer Solution Case Study Fresh Meal Startup Ramps and Manages Business with the Help of Customized CRM Overview Country or Region: United States Industry:

More information

Case Study: Nielsen Media Research. Overview

Case Study: Nielsen Media Research. Overview Case Study: Nielsen Media Research Overview Country: United States Industry: Media and entertainment Customer Profile Nielsen Media Research, part of the Nielsen Company, is the world s leading provider

More information

Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity

Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity Microsoft Office System Customer Solution Case Study Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity Overview Country or Region: United States Industry: Transportation

More information

Large Telecommunications Company Gains Full Customer View, Boosts Monthly Revenue, Cuts IT Costs by $3 Million

Large Telecommunications Company Gains Full Customer View, Boosts Monthly Revenue, Cuts IT Costs by $3 Million Microsoft Business Intelligence Customer Solution Case Study Large Telecommunications Company Gains Full Customer View, Boosts Monthly Revenue, Cuts IT Costs by $3 Million Overview Country or Region: United

More information

Realize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP

Realize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP Realize More Success with Software-plus-Services Cloud-based software from Microsoft Dynamics ERP Cloud computing is Internet-based development and use of computer technology. Large central data centers

More information

Franchise Grows 35 Percent in 5 Months with Custom Solution Designed by IT Firm

Franchise Grows 35 Percent in 5 Months with Custom Solution Designed by IT Firm Franchise Grows 35 Percent in 5 Months with Custom Solution Designed by IT Firm Overview Country or Region: United States Industry: Professional services IT services Partner Profile Based in Phoenix, Arizona,

More information

Streamlining Operations to Deliver Better Healthcare Services

Streamlining Operations to Deliver Better Healthcare Services Microsoft Dynamics Customer Solution Case Study Streamlining Operations to Deliver Better Healthcare Services Overview Country or Region: United States Industry: Healthcare Customer Profile Winona Health

More information

Perficient Doubles Microsoft Cloud Revenues Yearly Since 2010; Boosts Trusted Advisor Status

Perficient Doubles Microsoft Cloud Revenues Yearly Since 2010; Boosts Trusted Advisor Status Perficient Doubles Microsoft Cloud Revenues Yearly Since 2010; Boosts Trusted Advisor Status Overview Partner: Perficient Partner Website: www.perficient.com Partner Size: 2,300 employees Country or Region:

More information

Business Management Solution Helps FMCG Manufacturer to Improve Product Planning and Demand Forecasting

Business Management Solution Helps FMCG Manufacturer to Improve Product Planning and Demand Forecasting Microsoft Dynamics Customer Solution Case Study Business Management Solution Helps FMCG Manufacturer to Improve Product Planning and Demand Forecasting Overview Country or Region: India Industry: FMCG

More information

Cognizant Accelerates Enterprise Application Development Cycle-time by 10 Percent

Cognizant Accelerates Enterprise Application Development Cycle-time by 10 Percent Microsoft Visual Studio Customer Solution Case Study Cognizant Accelerates Enterprise Application Development Cycle-time by 10 Percent Overview Country or Region: India Industry: IT Consulting and Technology

More information

Event Services Company Stays Connected with Unified Communications Solution

Event Services Company Stays Connected with Unified Communications Solution Microsoft Office System Customer Solution Case Study Event Services Company Stays Connected with Unified Communications Solution Overview Country or Region: United States Industry: Professional services

More information

Healthcare Firm Uses Virtualization to Speed Application Delivery, Improve Productivity

Healthcare Firm Uses Virtualization to Speed Application Delivery, Improve Productivity Microsoft Desktop Optimization Pack Customer Solution Case Study Healthcare Firm Uses Virtualization to Speed Application Delivery, Improve Productivity Overview Country or Region: United States Industry:

More information

Law Firm Automates Complex Workflows, Streamlining Processes and Development

Law Firm Automates Complex Workflows, Streamlining Processes and Development Microsoft Office System Customer Solution Case Study Law Firm Automates Complex Workflows, Streamlining Processes and Development Overview Country or Region: United States Industry: Professional services

More information

Subhakanta Satpathy, Senior Vice President IT, CIO Axis Bank

Subhakanta Satpathy, Senior Vice President IT, CIO Axis Bank Microsoft Project Server 2010 Customer Solution Case Study Bank Centralizes Information, Achieves Significant Project Visibility Overview Country or Region: India Industry: Financial Services Customer

More information

Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services

Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services Microsoft Online Services Customer Solution Case Study Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services Overview Country or Region: United States Industry: Professional

More information

Networking Basics for Small Businesses. A guide for businesses with up to 75 computers

Networking Basics for Small Businesses. A guide for businesses with up to 75 computers Networking Basics for Small Businesses A guide for businesses with up to 75 computers m Networking Basics for Small Businesses Contents Networking Basics for Small Businesses... 2 What Does a Network Do?...3

More information

Hosting Provider Plans to Expand Cloud Business by 80 Percent Using Software Upgrade

Hosting Provider Plans to Expand Cloud Business by 80 Percent Using Software Upgrade Hosting Provider Plans to Expand Cloud Business by 80 Percent Using Software Upgrade Overview Country or Region:United States Industry: Hosting Customer Profile Hostway is a leader in cloud, managed, and

More information

School District Implements Hosted Email and Storage, Supports Innovation, Collaboration

School District Implements Hosted Email and Storage, Supports Innovation, Collaboration Microsoft Online Services Customer Solution Case Study School District Implements Hosted Email and Storage, Supports Innovation, Collaboration Overview Country or Region: United States Industry: Education

More information

Hosting Company Implements Virtualization to Expand Services and Cut Operations Costs

Hosting Company Implements Virtualization to Expand Services and Cut Operations Costs Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Hosting Company Implements Virtualization to Expand Services and Cut Operations Costs Overview Country or Region: United States

More information

Small Business Partner Turns Product Knowledge into Product Sales

Small Business Partner Turns Product Knowledge into Product Sales Microsoft Customer Solution Customer Solution Case Study Small Business Partner Turns Product Knowledge into Product Sales Overview Country: Denmark Industry: IT Solutions Provider Customer Profile Based

More information

AMD Helps Business Users Manage Web Assets with Enhanced Content Management

AMD Helps Business Users Manage Web Assets with Enhanced Content Management Solution Sheet: Microsoft Office System Customer Solution Sheet AMD Helps Business Users Manage Web Assets with Enhanced Content Management Overview Country or Region: United States Industry: Semiconductors

More information

SOLUTIONS. Microsoft Dynamics Business Management Solutions

SOLUTIONS. Microsoft Dynamics Business Management Solutions SOLUTIONS Microsoft Dynamics Business Management Solutions Integrated, adaptable business management solutions that work like and with familiar Microsoft software, helping you drive business success. ENABLE

More information

EMC Unified Storage for Microsoft SQL Server 2008

EMC Unified Storage for Microsoft SQL Server 2008 EMC Unified Storage for Microsoft SQL Server 2008 Enabled by EMC CLARiiON and EMC FAST Cache Reference Copyright 2010 EMC Corporation. All rights reserved. Published October, 2010 EMC believes the information

More information

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity Microsoft Office System Customer Solution Case Study Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity Overview!"#$%&'("&()*+,"$- Worldwide.$/#0%&'- Consumer goods Retail!#0%"1*&(2&"3,4*(

More information

Solution Provider Lights Up Its Industrial Automation Software on Windows 7

Solution Provider Lights Up Its Industrial Automation Software on Windows 7 Windows 7 Customer Solution Case Study Solution Provider Lights Up Its Industrial Automation Software on Windows 7 Overview Country or Region: United States Industry: Manufacturing High tech Customer Profile

More information

Course Syllabus. 5053A: Designing a Messaging Infrastructure using Microsoft Exchange Server 2007. Key Data. Audience. At Course Completion

Course Syllabus. 5053A: Designing a Messaging Infrastructure using Microsoft Exchange Server 2007. Key Data. Audience. At Course Completion Key Data Product ID#: 2676 Course #: 5053A Number of Days: 3 Format: Instructor-Led Certification Exams: This course helps you prepare for the following Microsoft Certified Professional exam: 70-237: Pro:

More information

Healthcare Provider Chooses Office 365 to Meet Compliance Needs, Boost Communications

Healthcare Provider Chooses Office 365 to Meet Compliance Needs, Boost Communications Microsoft Office 365 Customer Solution Case Study Healthcare Provider Chooses Office 365 to Meet Compliance Needs, Boost Communications Overview Country or Region: United States Industry: Healthcare Customer

More information

Nonprofit Organization Increases Productivity and Operational Efficiency

Nonprofit Organization Increases Productivity and Operational Efficiency Microsoft Dynamics Customer Solution Case Study Nonprofit Organization Increases Productivity and Operational Efficiency Overview Country or Region: United States Industry: Education: K-12 Customer Profile

More information

IT Firm Upgrades Operating System to Reduce Costs, Enhance Security and Productivity

IT Firm Upgrades Operating System to Reduce Costs, Enhance Security and Productivity Windows 7 Customer Solution Case Study IT Firm Upgrades Operating System to Reduce Costs, Enhance Security and Productivity Overview Country or Region: The Netherlands Industry: Professional services IT

More information

Aerospace Firm Centralizes Information While Improving Its Project Selection Process

Aerospace Firm Centralizes Information While Improving Its Project Selection Process Microsoft Project Server 2010 Customer Solution Case Study Aerospace Firm Centralizes Information While Improving Its Project Selection Process Overview Country or Region: United States Industry: Manufacturing

More information

Planning, Deploying, and Managing an Enterprise Project Management Solution

Planning, Deploying, and Managing an Enterprise Project Management Solution Planning, Deploying, and Managing an Enterprise Project Management Solution Course 2732 Five days Instructor-led Introduction The goal of this five-day, instructor-led course is to provide systems engineers

More information

Enterprise Project Management

Enterprise Project Management Enterprise Project Management using Microsoft Project Server 2010 Singapore Karachi Riyadh The Vision Provide competitive advantage to our clients through enterprise information systems. Experience the

More information

Specialty Foods Retailer Simplifies Collaboration with Switch to Office 365

Specialty Foods Retailer Simplifies Collaboration with Switch to Office 365 Microsoft Customer Solution Customer Solution Case Study Specialty Foods Retailer Simplifies Collaboration with Switch to Office 365 Overview Country or Region: United States Industry: Retail Customer

More information

Accountants Access Information Faster, Enjoy Collaboration, Save 20 to 30 Hours Weekly

Accountants Access Information Faster, Enjoy Collaboration, Save 20 to 30 Hours Weekly Customer Solution Case Study Accountants Access Information Faster, Enjoy Collaboration, Save 20 to 30 Hours Weekly Overview Country or Region: United States Industry: Professional services Customer Profile

More information

Joe Young, Senior Windows Administrator, Hostway

Joe Young, Senior Windows Administrator, Hostway Many of our enterprise customers wanted dedicated virtual servers that offered a much higher degree of isolation... we needed to step up our virtualization efforts to stay competitive." Joe Young, Senior

More information

Education-Software Leader Delivers Results for Prestigious Brazilian University

Education-Software Leader Delivers Results for Prestigious Brazilian University Microsoft Partner Program Partner Solution Case Study Education-Software Leader Delivers Results for Prestigious Brazilian University Overview Country or Region: Brazil Industry: Software Partner Profile

More information

Windows SharePoint Services Operations Guide. Robert Crane Computer Information Agency http://www.ciaops.com

Windows SharePoint Services Operations Guide. Robert Crane Computer Information Agency http://www.ciaops.com Windows SharePoint Services Operations Guide By Robert Crane Computer Information Agency http://www.ciaops.com Terms This Windows SharePoint Services Operations Guide (WSSOPS) from the Computer Information

More information

Australian Bank Improves File Services and Software Deployment for its Branch Offices

Australian Bank Improves File Services and Software Deployment for its Branch Offices Australian Bank Improves File Services and Software Deployment for its Branch Offices Overview Country or Region: Australia Industry: Financial services Banking Customer Profile Based in Melbourne, National

More information