Getting the Complete Picture on SQL Server Database Performance
|
|
- Madison Washington
- 7 years ago
- Views:
Transcription
1 Getting the Complete Picture on SQL Server Database Performance IT Pros Share Their Views of Dell Spotlight on SQL Server Enterprise Introduction The following customer stories are represented in this paper: Software Frej Krook Trimble Buildings Non-Profit Ben Pearman USA Volleyball Healthcare Don Furu ARJ Infusion Services A healthy database infrastructure is critical to any organization that needs data and services to run its operations. But to achieve peak database performance, database administrators (DBAs) must be able to effectively manage their databases and the associated servers. To efficiently discover and troubleshoot database performance issues before they negatively impact operations, DBAs need complete visibility into their environments. But proactively monitoring and preventing disruptions can be time consuming and difficult to achieve, especially for modestly staffed IT departments. Dell Spotlight on SQL Server Enterprise Edition provides a comprehensive view of SQL Server database environments to help IT pros easily monitor, diagnose and optimize database performance around the clock. With features like intuitive overviews of enterprise health and performance and automated alerts, Spotlight on SQL Server Enterprise has what it takes to ensure a solid, healthy database environment. This white paper provides insights from three IT pros who participated in an intensive trial period with Dell s Spotlight on SQL Server Enterprise. Representing the software, non-profit and healthcare industries, they share their thoughts on how this tool benefitted their SQL Server environments and made their jobs easier. In the course of their evaluations, the IT pros discovered benefits including: The ability to detect and diagnose performance issues before they affected business Instant alerts at the server level Mobile applications that enable them to monitor SQL Server database performance from anywhere, at any time Health checks and performance analytics to help maintain a constant awareness of their SQL Server performance A single console that displays the entire SQL environment through an intuitive GUI
2 Case 1 Study Software Frej Krook Network Administrator Company Trimble Buildings Employees Providing a portfolio of hardware, software and services that make the construction industry more productive, Trimble Buildings solutions cover the entire construction process, from designing to building to operating new buildings. The company is headquartered in Sunnyvale, California with 350 employees spread across seven locations in the US. Trimble Buildings relies on a stack of SQL Servers that support production demonstrations, evaluations, quality and assurance, and development. The SQL Servers are also tied to a Microsoft CRM application. Frej Krook, Trimble Buildings network administrator, is responsible for all these SQL Servers, along with the support of five other IT pros. Krook was eager to apply Spotlight on SQL Server Enterprise to his SQL Servers to gauge their effectiveness. My SQL Servers tied to quality and assurance and evaluation are in a constant state of flux, Krook said. I m always on the lookout for indexing issues, backups that don t take, and performance issues caused by someone who decides to load a bunch of extra work on them. I was looking for something that would enable me to see quickly, diagnose and then drill down to find the cause of the problems. Becoming reacquainted with a familiar interface Krook was already a fan of the Spotlight on SQL Server Enterprise GUI and was looking forward to engaging with the application again. He was happy to see the single console and easy-to-use GUI that enabled him to quickly drill down to the problem. It s such a time saver when troubleshooting problems, he said. With Spotlight, if I get a red light on the Heatmap, I can drill down to find the issue before it becomes a problem, especially with indexing and backup issues that normally don t trigger an alert. I ve actually used Spotlight to sell management on memory and hard drive upgrades With a GUI that s easy for anyone to understand, I ve done screen captures and shown where bottlenecks are occurring to justify the need for more equipment. - Frej Krook
3 During the evaluation, the tool s instant alert feature notified Krook when the servers were about to be overused by employees creating new databases. I found that somebody was tinkering around without having the best grasp of what they should be doing and I was able to jump in and take care of it before it became an issue, he said. This type of early warning was enhanced by the ability to create customized alerts, which Krook set on multiple production servers. The alerts were easily configured on a per server basis. The ability to conduct health checks and create historical data or benchmarks also enabled Krook to look back at where problems occurred and make changes to prevent future problems. It s also helped him secure necessary upgrades. In the spirit of selling upgrades, Krook said he s planning to pitch Spotlight for SQL Server Enterprise to the IT department of his parent company Trimble, with customers in more than 150 countries. Given the size of the business and the complexity his colleagues face, he thinks this tool can help them just as much as it did him. A tool like this makes me look like I know what I m doing, and that I know what s happening around me, that I can fix problems quickly and really knock things out fast, Krook said. But when others see how all the information is represented and how it flows, the tool kind of sells itself. I ve actually used Spotlight to sell management on memory and hard drive upgrades, he said. With a GUI that s easy for anyone to understand, I ve done screen captures and shown where bottlenecks are occurring to justify the need for more equipment. Because the view is so easy to understand, management can look at it and see how our SQL Servers are running.
4 Case 2 Study Non-Profit Ben Pearman Technology and Network Operations Coordinator Company USA Volleyball Employees USA Volleyball (USAV) is the national governing body for volleyball in the United States. The non-profit organization based in Colorado Springs, Colorado is responsible for selecting and supporting US national teams that compete in international volleyball competitions, including the Olympic Summer Games. Ben Pearman, USAV technology and network operations coordinator, is one of three IT professionals supporting the organization. USAV relies on Pearman and his team to keep its servers up and running to support tournaments on the road, and to maintain a program that streams live games for coaches and scouts to evaluate players. USAV s SQL Server environment plays a role by ensuring the team s Microsoft SharePoint and Lync services keep pace with the organization s work. Pearman joined the Spotlight on SQL Server Enterprise evaluation with little experience in enterprise monitoring. He hoped the tool would serve up a quick understanding of the practice, as well as the condition of his databases. When we began evaluating Spotlight, I wanted to come away with a good idea of the fundamental health of the databases we use, he said. Once I got through the easy installation and saw what it could offer me, I was immediately a fan. This was the first time I had a good pulse on our database servers. Pearman discovered that Spotlight on SQL Server Enterprise immediately read the active traffic data patterns of the company s conferencing server, providing a view of everything that was happening on the server and beyond. This was insanely cool, he said. I was looking at everything from processor utilization to network traffic, to the number of times it was hitting the database and archiving. The visual experience on screen was like sitting in a waterpark playhouse and looking at all the pipes and spigots. It was the first time I had a full look at our SQL network and how it was performing. Pearman said Spotlight on SQL Server Enterprise detected and fixed a problem with USAV s SharePoint database, which was fragmented and slowing SharePoint performance. Up until then, no one was aware of the problem but everyone noticed the faster performance later. Spotlight on SQL Server Enterprise gives me the ability to know exactly what s going on and how to fix it, which allows me to spend time on other things. - Ben Pearman
5 After Spotlight had resolved the issue, it was amazing how much faster our SharePoint performance was, he said. The software also alerted him and his team to a miscommunication problem between the SQL database and their communications server, which was quickly resolved. Tracking performance from anywhere, any time Pearman also was impressed by the tool s ability to keep him connected no matter where he was. With the tablet capabilities, he was able to carry his monitoring tool with him to meetings, lunches and at home after work. I used the tablet version of the monitoring tool quite a bit, he said. At staff meetings people would look at me staring at my tablet and wonder what I was so giddy about. This kind of mobility is vital, especially with an IT team of just three people. In addition, Spotlight on SQL Server Enterprise was lightweight and easy to deploy, taking up few resources in exchange for enormous insight and monitoring capabilities. Pearman loaded both the client and server side of the software on a VM with minimum impact on the overall pool. The payoff, he said, is knowing about problems before they occur and having a complete assessment of the situation instead of relying on the user s version of the problem. Spotlight on SQL Server Enterprise gives me the ability to know exactly what s going on and how to fix it, which allows me to spend time on other things, he said. Anyone who has an SQL environment should give this a whirl. It will tell you things about your setting that you didn t know yourself. Spotlight has given me binoculars into my database. Pearman said he also used the tablet and Spotlight on SQL Server Enterprise as a dedicated monitoring device when working at his desk to quickly glance down and see the status of his SQL environment.
6 Case 3 Study Healthcare Don Furu Network Administrator Company ARJ Infusion Services Employees ARJ Infusion Services specializes in infusion therapy for people affected by chronic disorders. Infusion therapy involves the ongoing delivery of medications through needles or catheters, which ARJ provides in the comfort of a personalized home setting. The company has more than 50 employees located in Lenexa, Kansas, who serve on teams that offer nursing and pharmacy support, patient services and even translators. Employees rely on a database and medical software application on an SQL Server that provides access to patient records, drug inventories, and updates on shipping and delivery. Another SQL Server is used as a repository for digital documents. Don Furu, ARJ network administrator, is responsible for keeping the database running at full speed no matter how many employees are accessing it at one time. The patient records server is our lifeblood, he said. If we lost that, we d be down, and down hard. Furu used Spotlight on SQL Server Enterprise to gain a wide view of the patient records SQL Server to see how well it could stand up to heavy use. Mainly we were looking forward to seeing the wide overview of our servers, he said. To be able to see everything in one place was very refreshing. Everything was right there. I had never seen something like this before, at this level. Saving time spent on server evaluations and diagnostics Supporting the company s IT with just himself and a director, it s difficult for Furu to carve out the extra time needed to run diagnostics on his servers. Furu views Spotlight on SQL Server Enterprise as a major timesaving advantage with features like Heatmap, which shows the server conditions on a red, yellow or green indication. He said before, it could take up to 45 minutes a day to manually run diagnostics to a level comparable to Spotlight on SQL Server Enterprise. That s 45 minutes out of his day that he could spend on more critical needs. It would definitely save me a lot of time in the morning, he said. To be able to spend just five minutes before starting my day to check out everything and then monitor it throughout the day would be great. Everything is right there in front of you, which makes it easy to flip through and see if everything is green and know that you re in good shape. That would save at least two to three hours a week, which is important to me, as the sole IT contact. To be able to see everything in one place was very refreshing. Everything was right there. I had never seen something like this before, at this level. - Don Furu
Using SQL Monitor at Interactive Intelligence
Using SQL Monitor at Robbie Baxter 93% of Fortune 100 companies use Red Gate's software Using SQL Monitor at Robbie Baxter Database Administrator Summary Business communications software company has used
More informationNonprofit Improves Services, Expects to Save Up to 1 Million with Monitoring Software
Microsoft System Center Customer Solution Case Study Nonprofit Improves Services, Expects to Save Up to 1 Million with Monitoring Software Overview Country or Region: United Kingdom Industry: Nonprofit
More informationUnwired Revolution Gains Full Visibility into Enterprise Environments with Server Side and Mobile App Monitoring from New Relic.
At a Glance INDUSTRY Professional services LOCATION Phoenix, Arizona USE CASE Monitor performance of mobile apps designed for enterprise clients WHY NEW RELIC No firewall exceptions or additional servers
More informationDelivering Collaborative Application Services as a Hosted Service Offering
Microsoft Communications Sector Partner Solution Case Study Delivering Collaborative Application Services as a Hosted Service Offering Overview Country or Region: United States Industry: Hosting Partner
More informationpc resource monitoring and performance advisor
pc resource monitoring and performance advisor application note www.hp.com/go/desktops Overview HP Toptools is a modular web-based device management tool that provides dynamic information about HP hardware
More informationChunking? Sounds like psychobabble!
Chunking? Sounds like psychobabble! By Sarah Frossell Published in Rapport Magazine Winter 1998 So much of the business world depends on the fast, free flow of information but does the unit size the information
More informationSix Signs. you are ready for BI WHITE PAPER
Six Signs you are ready for BI WHITE PAPER LET S TAKE A LOOK AT THE WAY YOU MIGHT BE MONITORING AND MEASURING YOUR COMPANY About the auther You re managing information from a number of different data sources.
More informationPerform-Tools. Powering your performance
Perform-Tools Powering your performance Perform-Tools With Perform-Tools, optimizing Microsoft Dynamics products on a SQL Server platform never was this easy. They are a fully tested and supported set
More informationLync 2013 Customer Solution Case Study
Lync 2013 Customer Solution Case Study Fitness Giant Upgrades Conferencing Solution to Improve Communications and Collaboration Overview Country or Region: United States Industry: Health Customer Profile
More informationGrowing MSP Uncovers Huge Service Efficiencies With Network Infrastructure RMM
Growing MSP Uncovers Huge Service Efficiencies With Network Infrastructure RMM Network Doctor is a growing managed services provider (MSP) focused on providing a white glove level of service to its 80
More informationMicrosoft Dynamics NAV
Microsoft Dynamics NAV Maximizing value through business insight Business Intelligence White Paper November 2011 The information contained in this document represents the current view of Microsoft Corporation
More informationHow Customers Are Cutting Costs and Building Value with Microsoft Virtualization
How Customers Are Cutting Costs and Building Value with Microsoft Virtualization Introduction The majority of organizations are incorporating virtualization into their IT infrastructures because of the
More informationWhy Alerts Suck and Monitoring Solutions need to become Smarter
An AppDynamics Business White Paper HOW MUCH REVENUE DOES IT GENERATE? Why Alerts Suck and Monitoring Solutions need to become Smarter I have yet to meet anyone in Dev or Ops who likes alerts. I ve also
More informationCapacity planning with Microsoft System Center
Capacity planning with Microsoft System Center Mike Resseler Veeam Product Strategy Specialist, MVP, Microsoft Certified IT Professional, MCSA, MCTS, MCP Modern Data Protection Built for Virtualization
More informationFIVE WAYS TO MAKE YOUR SUPPLY CHAIN MORE DYNAMIC
SUPPLY CHAIN WHITE PAPER FIVE WAYS TO MAKE YOUR SUPPLY CHAIN MORE DYNAMIC Keeping tabs on your company s supply chain is no small task when you ve got hundreds, if not thousands, of bits of data whirling
More informationAccounting Firm Cuts Licensing Costs 40 Percent with Switch to Hyper-V
Microsoft Infrastructure Optimization Customer Solution Case Study Accounting Firm Cuts Licensing Costs 40 Percent with Switch to Hyper-V Overview Country or Region: United States Industry: Professional
More informationThe Fruit of the Spirit is Love
The Fruit of the Spirit is Love Pre-Session Warm Up (Galatians 5:22-23) Today we are going to learn more about the fruit of the Spirit called, Love. What do you think of when you hear the word love? A
More informationof interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants
Experience a new world of interaction. Operate with Efficiency. Manage the Operation. Connect with Customers. Enhance with Mobility. For Table Service Restaurants 02 Experience a new world of interaction
More informationA TYPICAL DAY WITH OFFICE 365. Office 365 is so much more than just an online version of email and Office 2013.
A TYPICAL DAY WITH OFFICE 365 Office 365 is so much more than just an online version of email and Office 2013. While all the documentation and information focuses on the key features and benefits of Office
More informationZCorum s Ask a Broadband Expert Series:
s Ask a Broadband Expert Series: The Advantages of Network Virtualization An Interview with Peter Olivia, Director of Systems Engineering ZCorum 1.800.909.9441 4501 North Point Parkway, Suite 125 Alpharetta,
More informationIT Firm Upgrades Operating System to Reduce Costs, Enhance Security and Productivity
Windows 7 Customer Solution Case Study IT Firm Upgrades Operating System to Reduce Costs, Enhance Security and Productivity Overview Country or Region: The Netherlands Industry: Professional services IT
More informationHow To Manage A Network For A Small Business
Summary ManageEngine UK Distributor Ensuring optimal network performance 24/7 is critical to business success, irrespective of whether you are small or big. This paper examines the basic functionality
More informationSage ERP I White Paper. An ERP Guide to Driving Efficiency
I White Paper An ERP Guide to Driving Efficiency Table of Contents Executive Summary... 3 Best-in-Class Organizations Look to Enhance Efficiency... 3 How ERP Improves Efficiency... 3 Results... 6 Conclusion...
More informationSmart wayside management software
Smart wayside management software FleetWise is innovative wayside data management software specifically designed to help transit authorities achieve superior fleet performance by collecting, distributing
More informationAccess to easy-to-use tools that reduce management time with Arcserve Backup
Access to easy-to-use tools that reduce management time with Arcserve Backup In business, evolution is constant. Staff grows. New offices spring up. New applications are being implemented, and typically,
More informationModern Manufacturing in the Cloud
A Comprehensive Guide To Modern Manufacturing in the Cloud Manufacturing ERP Consultants Introduction The internet has introduced new ways of doing business for many industries, and manufacturing is no
More informationNow Leverage Big Data for Successful Customer Engagements
Now Leverage Big Data for Successful Customer Engagements Revolutionize the Value of Partnership The partner challenge: Understanding customer environments to deliver better outcomes As a channel or technology
More informationSystem Center 2012 Suite SYSTEM CENTER 2012 SUITE. BSD BİLGİSAYAR Adana
2013 System Center 2012 Suite SYSTEM CENTER 2012 SUITE BSD BİLGİSAYAR Adana Configure and manage apps, services, computers, and VMs... 1 Operations Manager... 3 Configuration Manager... 4 Endpoint Protection...
More informationGSX Monitor & Analyzer When end-users performance Matters! GSX Solutions 2014
GSX Monitor & Analyzer When end-users performance Matters! GSX Solutions 2014 1 About GSX Solutions! Founded 1996, Headquartered in Switzerland! Offices in USA, UK, France, Switzerland, China! Indirect
More informationA Sales Strategy to Increase Function Bookings
A Sales Strategy to Increase Function Bookings It s Time to Start Selling Again! It s time to take on a sales oriented focus for the bowling business. Why? Most bowling centres have lost the art and the
More informationOptimizing Your Database Performance the Easy Way
Optimizing Your Database Performance the Easy Way by Diane Beeler, Consulting Product Marketing Manager, BMC Software and Igy Rodriguez, Technical Product Manager, BMC Software Customers and managers of
More informationntier Verde: Simply Affordable File Storage No previous storage experience required
ntier Verde: Simply Affordable File Storage No previous storage experience required April 2014 1 Table of Contents Abstract... 3 The Need for Simplicity... 3 Installation... 3 Professional Services...
More informationCivil Contractors :Interview case study Industry: Construction
BUILDING PROJECT MANAGEMENT SOLUTIONS THE WAY PROJECT MANAGERS THINK Civil Contractors :Interview case study Industry: Construction How would you describe your business? We manage the construction of earthworks,
More informationOffline Files & Sync Center
bonus appendix Offline Files & Sync Center The offline files feature is designed for laptop lovers. It lets you carry off files that gerally live on your office network, so you can get some work done while
More informationImproving the Healthcare Experience
Improving the Healthcare Experience At Senior Care Facilities For senior care facilities, it is difficult to provide a safe environment and a high quality of care for residents while still allowing for
More informationRedefining Infrastructure Management for Today s Application Economy
WHITE PAPER APRIL 2015 Redefining Infrastructure Management for Today s Application Economy Boost Operational Agility by Gaining a Holistic View of the Data Center, Cloud, Systems, Networks and Capacity
More informationDatalogix. Using IBM Netezza data warehouse appliances to drive online sales with offline data. Overview. IBM Software Information Management
Datalogix Using IBM Netezza data warehouse appliances to drive online sales with offline data Overview The need Infrastructure could not support the growing online data volumes and analysis required The
More informationNext Generation Tech-Talk. Cloud Based Business Collaboration with Cisco Spark
Next Generation Tech-Talk Cloud Based Business Collaboration with Cisco Spark 2 [music] 00:06 Phil Calzadilla: Hello, hello! Welcome. This is Phil Calzadilla founder and CEO of NextNet Partners, and I'd
More informationHotel Operations Partner
Hotel Operations Partner Good evening everyone. Thanks so much for taking time out of your busy lives to celebrate with us. Because after all the time and experiences we ve had getting our beautiful Inn
More informationSink or Sell. Your Guide to Modern Sales Survival. Stay focused, win faster, and build trust with modern productivity tools.
Sink or Sell Your Guide to Modern Sales Survival Stay focused, win faster, and build trust with modern productivity tools. Introduction Part 1 A sales world turned upside down Part 2 Change the way you
More informationQuickBooks Solutions for Your Business. Thinking Beyond the Ledger TLC FOR YOUR QB 7 TIPS TO KEEP THE QUICKBOOKS LOVE ALIVE
QuickBooks Solutions for Your Business Thinking Beyond the Ledger TLC FOR YOUR QB 7 TIPS TO KEEP THE QUICKBOOKS LOVE ALIVE Put Scott s 30 Years of Experience to Work For You Don t let QuickBooks be a pain
More information5 Group Policy Management Capabilities You re Missing
5 Group Policy Management Capabilities You re Missing Don Jones 1. 8 0 0. 8 1 3. 6 4 1 5 w w w. s c r i p t l o g i c. c o m / s m b I T 2011 ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the
More informationMonitoring SQL Server Agent Jobs with SCOM
Monitoring SQL Server Agent Jobs with SCOM Keeping Tabs on Maintenance Jobs Introduction In an environment where you work, there is a high degree of probably that you use Microsoft SQL Server of some version
More informationHow To Create A Help Desk For A System Center System Manager
System Center Service Manager Vision and Planned Capabilities Microsoft Corporation Published: April 2008 Executive Summary The Service Desk function is the primary point of contact between end users and
More informationTo use MySQL effectively, you need to learn the syntax of a new language and grow
SESSION 1 Why MySQL? Session Checklist SQL servers in the development process MySQL versus the competition To use MySQL effectively, you need to learn the syntax of a new language and grow comfortable
More informationShipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity
Microsoft Office System Customer Solution Case Study Shipper Switches from IBM Lotus Notes to Microsoft Solution, Improves Productivity Overview Country or Region: United States Industry: Transportation
More informationGeeks with...sql Monitor
Case Study Geeks with...sql Monitor How Geekswithblogs.net uses SQL Monitor to look after their servers and keep users around the world happy. Introducing Geekswithblogs.net Problems faced How SQL Monitor
More informationSQL Server Performance Tuning for DBAs
ASPE IT Training SQL Server Performance Tuning for DBAs A WHITE PAPER PREPARED FOR ASPE BY TOM CARPENTER www.aspe-it.com toll-free: 877-800-5221 SQL Server Performance Tuning for DBAs DBAs are often tasked
More informationHelping maintain uptime and improve performance for critical emergency response systems.
Helping maintain uptime and improve performance for critical emergency response systems. Customer Profile As part of the National Health Service in the UK, the North East Ambulance Service provides a number
More informationMicrosoft Office 365 from Vodafone. Do business virtually anywhere
Do business virtually anywhere Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 from Vodafone is helping to empower people to work the way they want, on their terms, from
More informationSix Steps to Improved SharePoint Performance & Operations
Accelerating SharePoint Performance The guys at Application Performance quickly understood our SharePoint problem. They demonstrated that the combination of WebTuna and Riverbed SteelApp Web Accelerator
More informationSharePoint 2013 Best Practices
SharePoint 2013 Best Practices SharePoint 2013 Best Practices When you work as a consultant or as a SharePoint administrator, there are many things that you need to set up to get the best SharePoint performance.
More informationManufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology
Microsoft Virtualization: Data Center to Desktop Customer Solution Case Study Manufacturer Saves $1.5 Million, Caps IT Costs by Using Hyper-V Technology Overview Country or Region: Slovenia Industry: Manufacturing
More informationCPI Customer Success Story Sawyer Savings Bank
CPI Customer Success Story Sawyer Savings Bank Technology Management for Optimal Performance, Security & Cost Savings Leveraging CPI s expertise in capturing true IT value, mitigating risks and reducing
More informationDesigning and Implementing Your Communication s Dashboard: Lessons Learned
Designing and Implementing Your Communication s Dashboard: Lessons Learned By Katie Delahaye Paine President, Paine & Partners Contact Information: Katie Delahaye Paine CEO KDPaine & Partners Durham, NH
More informationEarn Money Sharing YouTube Videos
Earn Money Sharing YouTube Videos Get Started FREE! Make money every time you share a video, also make money every time the videos you have shared get watched! Unleash The Viral Power of Social Media To
More informationTrue Stories of Customer Service ROI: The real-world benefits of Zendesk
True Stories of Customer Service ROI: The real-world benefits of Zendesk Introduction Any manager whose business thrives when customers are happy immediately understands the value of excellent customer
More informationThe Data Center of the Future
2010, Enterprise Strategy Group, Inc. All Rights Reserved White Paper The Data Center of the Future By Mark Bowker and Lauren Whitehouse March, 2010 This ESG White Paper was commissioned by Veeam and is
More informationIndustrial Supplier Beats the Competition with Integrated CRM Solution
Industrial Supplier Beats the Competition with Integrated CRM Solution Deacon Industrial Supply turns to Microsoft Gold Partner Beringer Associates and Microsoft Dynamics CRM for improved efficiencies
More informationIntegrated Performance Monitoring
Integrated Performance Monitoring JENNIFER provides comprehensive and integrated performance monitoring through its many dashboard views, which include Realuser Monitoring and Real-time Topology. USING
More informationCHEVRON GETS ITS SQL PIPELINE UNDER CONTROL WITH SQL DIAGNOSTIC MANAGER
CHEVRON GETS ITS SQL PIPELINE UNDER CONTROL WITH SQL DIAGNOSTIC MANAGER PAGE 1 OF4 THE CHALLENGE Chevron s SQL Server database environment was growing fast. Up until now, they had simply relied on Microsoft
More informationThe Evolving Role of Process Automation and the Customer Service Experience
The Evolving Role of Process Automation and the Customer Service Experience Kyle Lyons Managing Director Ponvia Technology Gina Clarkin Product Manager Interactive Intelligence Table of Contents Executive
More informationHow to Build a Service Management Hub for Digital Service Innovation
solution white paper How to Build a Service Management Hub for Digital Service Innovation Empower IT and business agility by taking ITSM to the cloud Table of Contents 1 EXECUTIVE SUMMARY The Mission:
More information7 Secrets To Websites That Sell. By Alex Nelson
7 Secrets To Websites That Sell By Alex Nelson Website Secret #1 Create a Direct Response Website Did you know there are two different types of websites? It s true. There are branding websites and there
More informationWHITE PAPER Assessing the Business Impact of Network Management on Small and Midsize Enterprises
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Assessing the Business Impact of Network Management on Small and Midsize Enterprises Sponsored
More informationData center and cloud management. Enabling data center modernization and IT transformation while simplifying IT management
Data center and cloud management Enabling data center modernization and IT transformation while simplifying IT management 2013 Dell, Inc. ALL RIGHTS RESERVED. This document contains proprietary information
More informationGUIDEBOOK MICROSOFT DYNAMICS ENTERPRISE APPLICATIONS FOR SMBS
GUIDEBOOK MICROSOFT DYNAMICS ENTERPRISE APPLICATIONS FOR SMBS Corporate Headquarters Nucleus Research Inc. 100 State Street Boston, MA 02109 Phone: +1 617.720.2000 Nucleus Research Inc. THE BOTTOM LINE
More informationHosted SharePoint. OneDrive for Business. OneDrive for Business with Hosted SharePoint. Secure UK Cloud Document Management from Your Office Anywhere
OneDrive for Business with Hosted SharePoint Secure UK Cloud Document Management from Your Office Anywhere Cloud Storage is commonplace but for businesses that want secure UK Cloud based document and records
More informationHow to Manage Your Contact Center Successfully
for Contact Center Plan, develop, deploy operate and optimize Complete solution life cycle management. Own your customers experience! If you combine universal experience management with endto-end customer
More informationNetwork Management and Monitoring Software
Page 1 of 7 Network Management and Monitoring Software Many products on the market today provide analytical information to those who are responsible for the management of networked systems or what the
More informationWhat are Hosted Desktops?
Hosted Desktops An introduction to Hosted Desktops from Your Office Anywhere Hosted Desktops from Your Office Anywhere provide Flexibility, Reliability and Security and offer genuine cost savings against
More informationNetwork Monitoring with Xian Network Manager
Network Monitoring with Xian Network Manager Did you ever got caught by surprise because of a network problem and had downtime as a result? What about monitoring your network? Network downtime or network
More informationBI & ANALYTICS FOR NAV & AX
BI & ANALYTICS FOR NAV & AX To survive in the modern business jungle, you need courage to act - especially if you want to reach the top of the corporate food chain. That kind of courage comes from identifying
More informationWindows Small Business Server 2003 R2 Review
Windows Small Business Server 2003 R2 Review I've been a big fan of Windows Small Business Server (SBS) for years, though my earliest memory of the product was an all-night install-a-thon of numerous Setup
More informationAll can damage or destroy your company s computers along with the data and applications you rely on to run your business.
All can damage or destroy your company s computers along with the data and applications you rely on to run your business. Losing your computers doesn t have to disrupt your business if you take advantage
More information... ADDRESSING EMAIL CHAOS: THE EMAIL-MANAGER TM SOLUTION THE RADICATI GROUP, INC. A whitepaper by The Radicati Group, Inc.
. THE RADICATI GROUP, INC. The Radicati Group, Inc. 595 Lytton Avenue Palo Alto, CA 94301 Phone 650-322-8059 Fax 650-322-8061 http://www.radicati.com ADDRESSING EMAIL CHAOS: THE EMAIL-MANAGER TM SOLUTION
More informationProblem Management Why and how? Author : George Ritchie, Serio Ltd email: george dot- ritchie at- seriosoft.com
Problem Management Why and how? Author : George Ritchie, Serio Ltd email: george dot- ritchie at- seriosoft.com Page 1 Copyright, trademarks and disclaimers Serio Limited provides you access to this document
More informationMicrosoft Dynamics CRM for Financial Services. Making customers the heart of your business.
Microsoft Dynamics CRM for Financial Services Making customers the heart of your business. In today s competitive financial services market the focus is the customer making sure the customer is at the
More informationMonitoring Best Practices for
Monitoring Best Practices for OVERVIEW Providing the right level and depth of monitoring is key to ensuring the effective operation of IT systems. This is especially true for ecommerce systems like Magento,
More informationLaw Firm Automates Complex Workflows, Streamlining Processes and Development
Microsoft Office System Customer Solution Case Study Law Firm Automates Complex Workflows, Streamlining Processes and Development Overview Country or Region: United States Industry: Professional services
More informationWhat is Windows Intune? The Windows Intune Administrator Console. System Overview
What is Windows Intune? Windows Intune helps you manage and secure computers in your environment through a combination of Windows cloud services and upgrade licensing. Windows Intune delivers cloud-based
More informationHosted SharePoint 2013 for Business
Your complete guide to SharePoint 2013 Hosted SharePoint 2013 for Business 1 Table of Contents Hosted Desk- 3 SharePoint 2013... 3 What is SharePoint 2013? 4 What can my business do with SharePoint 2013?
More informationETERE SNMP CONSOLE: A centralized, automatic and real-time monitoring of broadcast system networks
of broadcast system networks TABLE OF CONTENTS 1. INTRODUCTION... 3 2. ETERE SNMP CONSOLE... 4 3. DETAILED FEATURES... 5 3.1 GRAPHICAL INTERFACE... 6 3.2 MULTIPLE VIEWS... 7 3.3 FILTERING RULES... 8 3.4
More informationGuide to: Successful Customer Onboarding
Guide to: Successful Customer Onboarding Getting Started The first 90 days will decide the fate of most implementations. While the complexity of your product could shift the timeline, if a customer feels
More informationWhite Paper April 2006
White Paper April 2006 Table of Contents 1. Executive Summary...4 1.1 Scorecards...4 1.2 Alerts...4 1.3 Data Collection Agents...4 1.4 Self Tuning Caching System...4 2. Business Intelligence Model...5
More informationHow To Run A Windows Server 2008 With Hyperv On A Poweredge Poweredge Server On A Mini Computer (Dell)
THE NEW BENCHMARK Dell + Windows Server 2008: A Powerful Combination Microsoft has launched the most advanced Windows Server operating system yet: Windows Server 2008. Dell closely collaborated with Microsoft
More informationWhatWorks in Log Management EventTracker at San Bernardino County Superior Court
WhatWorks in Log Management EventTracker at San Bernardino County Superior Court WhatWorks is a user-to-user program in which security managers who have implemented effective internet security technologies
More informationPATROL From a Database Administrator s Perspective
PATROL From a Database Administrator s Perspective September 28, 2001 Author: Cindy Bean Senior Software Consultant BMC Software, Inc. 3/4/02 2 Table of Contents Introduction 5 Database Administrator Tasks
More informationHOW A MOBILE CRM MAKES YOU MORE SUCCESSFUL
Book 2 of 4 HOW A MOBILE CRM MAKES YOU MORE SUCCESSFUL PART OF THE CRM SUCCESS SERIES Introduction THE MODERN CRM Customer relationship management (CRM) solutions have been used by companies to sell, service,
More informationCollins Stewart LLC: Investing in Better Business Analytics with SAP Solutions
Collins Stewart LLC: Investing in Better Business Analytics with SAP s 2 Collins Stewart LLC Industry Banking securities Products and Services Corporate advisory, investment banking, securities, and wealth
More informationGet Google AdWords Traffic With Almost No Out Of Pocket Cost!
Price: $49.00 Get Google AdWords Traffic With Almost No Out Of Pocket Cost! www.nocostpayperclick.com NOTICE: This is not a free book. It is a $49 manual that is published by www.nocostpayperclick.com,
More informationProject Management Software that boosts your project success
Project Management Software that boosts your project success Contents Overview 3 How you use it 4 1. Take a Free Trial...4 2. Create a Project...4 3. Enter New Tasks...4 Why It s Unique 5 Project Dashboard...5
More informationOne of the database administrators
THE ESSENTIAL GUIDE TO Database Monitoring By Michael Otey SPONSORED BY One of the database administrators (DBAs) most important jobs is to keep the database running smoothly, which includes quickly troubleshooting
More informationCA ARCserve Family r15
CA ARCserve Family r15 Rami Nasser EMEA Principal Consultant, Technical Sales Rami.Nasser@ca.com The ARCserve Family More than Backup The only solution that: Gives customers control over their changing
More informationEnabling Growth and Driving Business Transformation. cloud
Enabling Growth and Driving Business Transformation cloud Cloud that works for you. All Covered IT Services from Konica Minolta can cut costs and help grow your business. For IT professionals, the cloud
More informationWHITE PAPER Increasing Efficiency in the IT Environment
WHITE PAPER Increasing Efficiency in the IT Environment Think Faster. Visit us at Condusiv.com Increasing Efficiency in the IT Environment 1 Executive Summary The necessity of Condusiv Technologies Corporation
More informationSAP BusinessObjects Edge BI, Preferred Business Intelligence. SAP BusinessObjects Portfolio SAP Solutions for Small Businesses and Midsize Companies
SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies SAP BusinessObjects Portfolio SAP Solutions for Small Businesses and Midsize Companies Executive
More informationThe Complete SQL Server Health Checks
The Business Value of Complete SQL Server Health Checks ABSTRACT: By Eric Russo August 2014 A SQL Server is a complex database environment that needs iterative analysis and constant tweaking to ensure
More information