Keeping Risk Out of the Workplace

Transcription

1 1. The purpose of KROW. 2 The Procedure. Keeping Risk Out of the Workplace 1.1 The KROW card is a behavior based safety program, a sort of tool, if you will. This, just like any other tool in our toolbox, has a specific purpose. The purpose of the KROW card is to encourage safe behavior and help identify and correct unsafe behavior. This behavior based safety process helps develops a safety conscience culture that is crucial in today s construction world. 2.1 Observation At any time, take approximately five to twenty minutes to observe a task being performed. Keep back and just observe the actions and behaviors that the workers are performing as well as the conditions they are performing the work in. Report your observations, whether they be positive or negative, on the KROW card itself. 2.2 Documenting the Observation Frequency of completed KROW cards is to be as follows: Supervisors are to complete one KROW card per week General Employees are to complete one KROW card per month Report your observations, whether they be positive or negative, on the KROW card itself Negative observations are to be written on the red side of the card, and positive observations are to be written on the green side To begin filling out the positive side of the card, start with the date, time, job number, and supervisor at the top of the card. The supervisor space should be filled in with the name of the supervisor whom oversees the crew being observed The Task Observed space is to be a brief description of the work being performed. (e.g. Bolt up of an 8 blind) Circles are to be placed on either the Yes or No option next to the categories labeled BJSA Reviewed and Supervisor Reviewed BJSA Reviewed is asking whether or not the observer has reviewed the crew s BJSA. Document No: Revision 1 Page 1 of 7

2 Supervisor Reviewed is asking whether or not the supervisor has signed off on the BJSA denoting that the supervisor has reviewed the BJSA, and agrees with the crew s associated hazards and mitigations for the task at hand Check marks are to be placed in either the Safe Act bubble or the Safe Condition bubble A checked Safe Act bubble denotes that the observer witnessed an action being preformed safely A checked Safe Condition bubble denotes that that observer witnessed a safe working environment, i.e. the working conditions, not the actions of the workers, were safe. (e.g. Laydown yard was neat and orderly, and all materials were placed securely.) The Describe Observation section is where the observer describes, in written form, what Safe Acts and/or Safe Conditions they witnessed during the observation. Observer is recommended to reference the Observation Tips section for ideas on how to properly describe the scene. (e.g. While observing the crew torque the bolts for the 8 blind, crew had all necessary PPE, housekeeping was good, and body positioning/ergonomics looked good.) The Additional Positives section is where the observer describes, in written form, anything that they observed that was above and beyond the normal expectations. (e.g. Crew leader recognized a crew member in the line of fire while utilizing a torque wrench. Crew leader quickly notified the crew member to remove himself from the line of fire.) The Observation Tips section is intended as a guide to assist the observer with ideas for what to take note of while completing the observation. If the observer at any time during the observation notices that one of the observation tips is being performed in an unsafe manner, than the observer is to go immediately to the red side of the card To begin filling out the negative side of the card, start with the date, time, job number, and supervisor at the top of the card. The supervisor space should be filled in with the name of the supervisor whom oversees the crew being observed. Document No: Revision 1 Page 2 of 7

3 The Task Observed space is to be a brief description of the work being performed. (e.g. Bolt up of an 8 blind) Circles are to be placed on either the Yes or No option next to the categories labeled BJSA Reviewed and Supervisor Reviewed BJSA Reviewed is asking whether or not the observer has reviewed the crew s BJSA Supervisor Reviewed is asking whether or not the supervisor has signed off on the BJSA denoting that the supervisor has reviewed the BJSA, and agrees with the crew s associated hazards and mitigations for the task at hand Check marks are to be placed in either the Unsafe Act bubble or the Unsafe Condition bubble A checked Unsafe Act bubble denotes that the observer witnessed an action being performed in an unsafe manner A checked Unsafe Condition bubble denotes that that observer witnessed an unsafe working environment, i.e. the working conditions, not the actions of the workers, were unsafe. (e.g. poor housekeeping) The Describe Observation section is where the observer describes, in written form, what Unsafe Acts and/or Unsafe Conditions they witnessed during the observation. (e.g. Crew member was not wearing safety glasses.) The Worst Thing that Could Happen section is where the observer describes, in their opinion, the worst thing that could have happened due to the unsafe actions and or unsafe conditions observed. (e.g. Crew member could have lost their vision permanently due to a lack of eye protection.) The Actions Taken is where the observer describes what actions they took to correct the either unsafe Document No: Revision 1 Page 3 of 7

4 2.3 Discuss Your Findings action and or condition. (e.g. Told crew member to put safety glasses back on) The Action to Prevent Recurrence section is where the observer states what actions he/she believes will prevent this unsafe act and or condition from reoccurring in the future The KPI (Key Performance Indicator) section is intended as a checklist of items observed. Either a P for positive or an N for negative is to be placed next to each applicable KPI As soon as the KROW card is completed, the observer is to discuss their observation, and if applicable their recommendations for corrections necessary, with the crew being observed The Feedback shall be given shall start with observed positives behaviors first The observer will describe and discuss the unsafe behaviors observed and give the observee the opportunity to explain the actions that were observed. 2.4 Chart and Analyze the Trends KROW cards are gathered on a monthly basis and the results are charted and analyzed into a spreadsheet. The spreadsheet will indicate which behaviors have become, or are becoming, safe habits and which behaviors need improvement All KROW cards count as one point In the tracking spreadsheet list each card as one (1) Positive Observation or as one (1) Need s Improvement Observation with the score matching the KPI that the observer witnessed needing improvement Analyzed and charted results are to be posted at appropriate jobsite locations for all employees to review. 2.5 Action Plan An action plan to improve at-risk behaviors is to be put into place upon reviewing the results of analyzed and charted data. Document No: Revision 1 Page 4 of 7

5 3 Training This action plan is drawn up after a review by a safety professional on a correct course of action for the proper method of correcting specific unsafe behaviors Suggested courses of actions can be, but are not limited to, specialized tailgate safety meetings, one on one meeting with the safety professional, multimedia aids, and guest speaker lectures. 3.1 All employees participating in the KROW observation process shall trained in the process via Elkhorn s Keeping Risk out of the Workplace- KROW- observer training and tracking training power point presentation Training topics included in the 3.2 Completed training shall be documented on form 3E-0220 and entered into a training record database. Document No: Revision 1 Page 5 of 7

6 : Document No: Revision 1 Page 6 of 7

7 Document No: Revision 1 Page 7 of 7