Cummins Guidanz Mobile Service Feature Training. Public

Transcription

1 Cummins Guidanz Mobile Service Feature Training

2 Table of Contents General app information New Release Information Hardware Requirements Download/Installation Supported Adapters General Usage Service Features Questions or Issues 2

3 Version 4.3 Release New diagnostic tests and capabilities New Log-In Screen 3

4 Hardware Requirements IOS IOS 10 or higher Bluetooth compatible devices only iphone 6 Plus and newer Minimum RAM: 2 GB Recommended RAM: 3 GB and higher 64 bit OS and processor only Minimum storage requirements: 1 GB Recommended storage requirements: 2 GB and higher Android 64-bit OS and processor only Bluetooth compatible devices only Minimum RAM: 2 GB Recommended RAM: 3 GB and higher Minimum OS: Android 5.0 Minimum storage requirements: 1 GB Recommended storage requirements: 2 GB and higher 4

5 Download/Installation Free Download Android - Search for Cummins Guidanz on Google Play ios - Search for Cummins Guidanz on the App Store 5

6 Supported Adapters INLINE 7 Has Wired/Wi-Fi/Bluetooth capability - Guidanz limited to Bluetooth mode Works with INSITE as well INLINE Mini Bluetooth More information about Adapters How to purchase adapters? For Cummins internal employees (non-distributor) go to Ariba, use non-catalog items and order the part using part number and enter MDC as the supplier End users can contact their local Cummins distributor or purchase directly from 6

7 General Usage 7

8 New Log-In Screen All users need to have a valid Cummins user name and password. If not, users can register at ewregistration?appid=a1a4n00000f2oka login for user name in format Corporate login for users with a WWID Legacy login for which login does not work After successful Login users will need to set a PIN code and accept the EULA Terms and Conditions to land on Home page. 8

9 New Log-In Screen If a user registered in China wants to log into the Guidanz Mobile app, the user needs to change the region by clicking on the change link before login for authentication 9

10 PIN Creation User is prompted to set a PIN code and then to confirm his/her entry New PIN security rules PIN must be at least 6 numbers and can be up to 16 numbers long. The PIN cannot be an entire sequence of numbers such as or The entire PIN cannot be a sequence that simply repeats two digits like You cannot repeat any single number 4 or more times, such as Try not to use easily guessed sequences of numbers such as your birthdate, address, or phone number 10

11 Subscription Expiration Notification The app will display a notification of active subscriptions expiring within 14 days and expired subscriptions. 11

12 Subscription Management Subscription Management The user can see All Active Subscriptions To access Subscription Management: Settings & Preferences Account Management Select the user under Profiles And Accounts Select the User Subscription Management 12

13 Home Page/Start Page After logging in, user will see the Home page. Another way to get to the Home page is by clicking on Menu Start while performing any action at which time the Guidanz Mobile app will be disconnected from the ECM. Note: When the user is on the Home Page/Start Page, the Guidanz Mobile app is disconnected from the ECM. Note: Features displayed on the Home page are dependent upon the user s subscription level. 13

14 Menu Contact Cummins Allows user to call or technical support. On the Start page, click on Contact Cummins. Or when connected, click on Menu Contact Cummins The contains device details and attaches a log file that will help the support personnel troubleshoot issues. 14

15 Menu - Settings and Preferences To access Settings and Preferences: - On the Start page, click on the Settings button - When connected, click on Menu Settings 15

16 Menu - Settings and Preferences Change Storage Limits (only for subscribed users) Allows user to change storage limit for Assessment History, Trim Recovery File, and Calibration Files. 16

17 Connecting Adapter to Guidanz When pairing an adapter for the first time in Android OS Guidanz must be able to access the mobile device s location. If device location is not enabled, the user will be prompted to update Location Settings. 17

18 Connecting Adapter to Guidanz For initial pairing the adapter must be put in pairing mode - Hold the reset button at the end of the adapter for about 2-3 seconds - The light on the adapter will flash for about 2 minutes - You must pair the adapter to the mobile device within that time Subsequent connections - The mobile device will find the adapter without needing to press the reset button on the adapter - For Android, the app will display the last connected adapter first and then search for the remaining adapters The adapter can be identified by the last few digits of the serial number on its label Android Pairing screen is in the app IOS Pairing and connection is done on the mobile device s Bluetooth settings window 18

19 Connecting Adapter to Guidanz The Guidanz mobile app does not auto connect to the adapter. Unlike some adapters in the market the INLINE 7 and INLINE mini do not auto connect to the mobile device after the initial connection. This is by design to prevent unintended auto connection in locations where multiple users share the adapters. Android Pairing screen is in the app IOS Pairing and connection is done on the device s Bluetooth settings window 19

20 Connecting Adapter to Guidanz INLINE Mini Firmware Updates The INLINE Mini is configured to perform automatic firmware updates. When a user connects to an INLINE Mini in Guidanz Mobile if the app detects a necessary firmware update it will be made automatically and the app will display an Adapter Updated status. The INLINE Mini will need to be reconnected to the Guidanz Mobile app following a firmware update. 20

21 Connecting Adapter to Guidanz Firmware Update of INLINE 7 There are 2 options for updating firmware on an INLINE 7 adapter - Use Cummins Update Manager to update existing INLINE 7 drivers and firmware - Download the latest INLINE 7 drivers and firmware from Note: The user will need admin rights to install the INLINE 7 drivers from the website After installing the new INLINE 7 driver on the PC, the user will need to connect to an ECM using INSITE (or any other electronic software) to upgrade the firmware. The user will be prompted to update the firmware automatically. 21

22 Share Button User can share the content of the screen via 22

23 Connection Button The connection tab in the chyron/footer on each screen brings up a chyron drawer which allows a user to change adapter or disconnect from the adapter 23

24 Manual Refresh No separate refresh button Users can manually refresh by swiping down the mobile device screen 24

25 Service Features 25

26 Service Subscription To check for Service functionalities, click on the Analyze Equipment button which will connect the user to the ECM. 26

27 Multi-Level Security If master password is set, user will be prompted for password. 27

28 Multi-Level Security If master password is set, user will be prompted for password. User can also unlock the device by going to Menu Unlock Device prior to installing the calibration. 28

29 User Input Screens When clicking on Analyze Equipment, user connects the adapter to the truck and pairs to the adapter via the app The app pulls up Engine Serial Number, and Customer Name from ECM, and the user can edit them if they are incorrect Based on the confirmed ESN, the equipment make and model list is retrieved from the server. App pre-selects the data received from warranty data on the server and from the ECM if available, but the user has to make a selection. If there is no manufacturer list, it can be caused by: No data based on the ESN provided No Internet Server issue 29 29

30 ECM Image Creation At this point user can also select whether to create an initial ECM image or not by selecting or deselecting the checkbox. ECM images are created at the beginning and end of a connection to the ECM. During ECM image creation user can cancel out of ECM image creation by clicking on Cancel button. ECM image creation can also be enabled or disabled in Settings. Go to Settings & Preferences Account Management and check or uncheck the Create ECM Image checkbox. ECM images are saved in the History and Templates folder which can be accessed through the Home screen

31 Engine Serial Number (ESN) Eligibility Check If the ESN entered in User Input screen is eligible for a cal campaign, Guidanz mobile will notify the user of the availability of a calibration campaign calibration. The app will also notify the user if the server is down. To get to the Equipment Summary screen, click on Install Later. 31

32 Equipment Dashboard (Equipment Summary Screen) The equipment summary screen will show Engine #1, and all J1939 devices, such as Transmission #1, Brake Controller, and Route Parameter Manager (if available). A yellow indicator will show unsupported devices (e.g. Rombooted devices) User can also get to the Equipment Dashboard by selecting Dashboard in the Menu button once user is in the Device Dashboard 32 32

33 Equipment Dataplate Equipment Dataplate can be accessed via the ECM Device Dashboard and Engine Dataplate It contains the information the user enters such as customer name, manufacturer, model, etc., as well as other information 33 33

34 Device Dashboard Clicking on a device on the equipment dashboard displays the device dashboard The device dashboard screen shows all the functionality that is available for that device 34 34

35 Engine Dataplate Engine Dataplate can be accessed via the ECM Device Dashboard It contains the information read from the ECM, such as ECM information, Calibration information and Equipment information 35 35

36 ECM Fault Screens Clicking on Faults on the ECM Device Dashboard displays the Faults and Analysis screen with primary faults, unprioritized faults, and related faults Clicking on an individual Cummins fault code displays the Fault Details and, if supported, the fault snapshot Clicking on a fault code number will open the respective Fault Information System (FIS) file in a web browser 36 36

37 Data Monitor Logging (DML) Clicking on Data Monitor on the ECM Device Dashboard takes the user to the Data Monitoring screen which allows the user to monitor and record parameters When clicking on Monitor the user can monitor all parameters while ECM is running 37 37

38 Data Monitor Logging (DML) When clicking on the green button, the Data Monitoring control screen is opened The user can start and pause (stop) DML and change the time settings When clicking on the Record button the user can record the parameters While recording, each time the user clicks the Pause button or leaves the DML screen a record file is created and stored

39 Data Monitor Logging (DML) A user can use pre-defined groups with pre-defined parameters to monitor or record A user can create and save a new custom group with parameters user selects (the parameters that are not currently supported are grayed out) A user can add custom or predefined groups to Favorites 39 39

40 Engine Settings Clicking on Engine Settings on the ECM Device Dashboard the user is taken to the Engine Settings screen where the user can see the values of each parameter. User can view and edit System ID and Dataplate settings by clicking on System ID and Dataplate in the Engine Settings screen 40 40

41 Engine Settings User can search the Engine Settings parameter list User can change parameter and sub-parameter values that are not locked by changing the value within the specified min and max values 41 41

42 Engine Settings After user confirms the changes, user can save changes Changes are written to ECM by going through Key Off/Key On process At the end of the process, saved changes are confirmed If you move away from the screen without saving, the changes will be discarded 42 42

43 Calibrate Engine The Calibrate Engine feature on the ECM Device Dashboard will display to the user whether or not the installed ECM code is up to date or whether there is a new revision of the ECM code available

44 Calibrate Engine If there is a new ECM code available, and the user clicks on the Calibrate Engine feature on the ECM Device Dashboard, the user will be taken through the process to upgrade to the latest ECM code revision. Only for an ESN in campaign, if the calibration download fails or the ECM gets rombooted during the calibration download, the user can recover the ECM by going through the pre-defined steps using the same device and user login

45 Advanced Features Clicking on Advanced Features on the ECM Device Dashboard the user is taken to the Advanced Features screen where the user can see the supported Advanced Features. If supported by the calibration, currently only Engine Protection has been implemented. User can also manage Advanced Features by adding them to the Favorites list

46 Diagnostic Tests Clicking on Diagnostic Tests on the ECM Device Dashboard the user is taken to the Diagnostic Tests screen where the user can see all the diagnostic tests implemented in the Guidanz Mobile app and if supported by the calibration

47 Diagnostic Tests Implemented diagnostic tests (if supported by calibration in ECM) Cylinder Cut-out Test Fan Override Test Solenoid Click Test Engine State Monitor Aftertreatment SCR System Test (SPT2) Electronic Fuel Control Actuator Override Test Aftertreatment Current Based Particulate Matter Sensor Regen Injector Check Valve Diagnostics Test Aftertreatment Diesel Exhaust Fluid System Leak Test Starter Lockout Relay Driver Override Test Intake Air Heater Override Aftertreatment Diesel Particulate Filter Regeneration Test Fuel System Leakage Test Diesel Exhaust Fluid Doser Pump Override Test Fast Idle Warmup Test VGT Hysteresis Test High NOX reset Fuel Level Override Test Fuel Injector Performance Test Electric Fuel Lift Pump Override Test 47 47

48 Diagnostic Tests Implemented diagnostic tests (if supported by calibration in ECM) Aftertreatment Diesel Particulate Filter Restriction Test Aftertreatment Diesel Exhaust Fluid Pump Heater Aftertreatment SCR Catalyst Desulphurization Switch and Sensor Intermittent Connection test Aftertreatment Diesel Exhaust Fluid system Leak Test New Tests in SAE J1939 Datalink Control Test Engine Protection Witness Test Setup for Dynamometer Diesel Exhaust Fluid Doser System Heater Test VGT Electronic Actuator Install and Calibration 48 48

49 Diagnostic Tests When clicking on a specific diagnostic test in the Diagnostic Tests screen the user is taken to the selected diagnostic test with instructions, possibly indicators with check boxes, and the status box. The user should follow the preconditions outlined in the Instructions section before trying to start any diagnostic test in order to avoid any issues with starting or running the diagnostic test

50 Diagnostic Tests The user can go to the diagnostic test controls screen by clicking on the red button in the Chyron 50 50

51 Diagnostic Tests The Diagnostic Test Controls chyron allows the user to start and stop the test The Status box displays the diagnostic test status

52 Trip Information Clicking on Trip Information on the ECM Device Dashboard the user is taken to the Trip Information screen where the user can chose the required trip information User can enable the trip fuel report User can reset the trip information 52 52

53 Images & Templates Clicking on Images & Templates on the ECM Device Dashboard the user is taken to the Images and Templates screen where the user can manage available Images or Templates Clicking on Images shows all captured images for the connected ESN User can also search the Images or change the Sort order 53 53

54 Images & Templates Clicking on an image allows the user to connect to the ECM image which disconnects the user from Engine #1 Clicking on the three dots on the left-hand side of the ECM image allows the user to Convert to Template, Share EIF File, and Delete File Currently, ECM images created in INSITE can be imported into Guidanz Mobile app, but ECM images created in Guidanz Mobile app cannot be imported into INSITE 54 54

55 Images & Templates When user selects to convert image to template, user can change template name and enter template notes Once the template has been created successfully, the user can write it to the ECM The user is then taken through the Key Off/Key On process to save the template to the equipment 55 55

56 Audit Trail Clicking on Audit Trail on the ECM Device Dashboard the user is taken to the Audit Trail screen where the user can see the audit trail of the connected ECM 56 56

57 History and Templates (Event Folder) User can access the History and Templates folder from the Home screen. The user can go to History and Templates and find ECM Images Templates In each work order, user can find ECM Images DML Log files Calibration Log File Trim Recovery File which can be shared or deleted by the user. 57

58 History and Templates (Event Folder) To import an image, click on the attached image in the user s . It will either open an client selection option which allows the user to select the Guidanz Mobile app to import or takes user to the import screen in the Guidanz Mobile app. User will get a confirmation, once ECM image has been successfully imported. User can access imported image in History and Templates folder. 58

59 Device notifications If the user gets locked out during an operation, both the device and the app will inform the user of the operation through background notification. 59

60 Auto-Update of the app In ios: Go to Settings and Enable the Updates option In Android: Open Google Play app Activate the Auto-update apps option 60

61 Questions or Issues Please contact Cummins Care for any questions or issues Call: CUMMINS Chat Service: Tool Support Website: 61

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