MASSACHUSETTS VOAD DISASTER RESOURCE GUIDE

Transcription

1 MASSACHUSETTS VOAD DISASTER RESOURCE GUIDE 1 st Edition Massachusetts VOAD FEMA Region I An annual guide to voluntary and faith-based organizations in Massachusetts who provide services to individuals and the community during times of emergency or disaster; highlighting specific services and assets on the ground and available for use in the state. 2011

2 This first edition of the Massachusetts VOAD Disaster Resource Guide was developed by the Massachusetts VOAD in partnership with FEMA Region I. Portions of this manual included in the Overview and Appendix sections have been taken with permission from the National VOAD Long Term Recovery Manual, Revised and Approved ii

3 TABLE OF CONTENTS ACKNOWLEDGEMENTS v INTRODUCTION 1 OVERVIEW 2-13 National Voluntary Organizations Active in Disaster... 3 Massachusetts Voluntary Organizations Active in Disaster... 5 Sequence of Delivery of Assistance... 6 Assistance to Individuals in Non-Declared Disasters... 6 Assistance to Individuals in Federally Declared Disasters... 8 Map, Massachusetts Counties and Towns Map, Massachusetts Emergency Management Regions MASSACHUSETTS VOAD PARTNER ORGANIZATIONS All Hands Volunteers American Red Cross of Massachusetts American Red Cross of Massachusetts, Chapter and Office Locations Map, American Red Cross of Massachusetts, Chapter and Office Locations Map, American Red Cross of Massachusetts, National Shelter System Locations AmeriCares Children s Disaster Services, Brethren Disaster Ministries Christian Reformed World Relief Committee Churches of Scientology Disaster Response Federal Emergency Management Agency Region I Greater Boston Food Bank Lutheran Social Services of New England, Lutheran Disaster Response Mass Salvation Army, The The Salvation Army, Massachusetts Corps Community Center Locations Map, The Salvation Army, Massachusetts Corps Community Centers Southern Baptist Convention of New England State of Massachusetts Animal Response Team Inc CONTINUED iii

4 TABLE OF CONTENTS United Church of Christ, Massachusetts Conference, Disaster Response Ministry United Methodist Church, New England Conference, Disaster Response Additional Massachusetts VOAD Partner Organizations APPENDIX A.0-A.11 National VOAD Committee Summaries... A.1 National VOAD Members... A.4 Directories... A.5 Contacts, Alphabetical by First Name... A.5 Contacts, Alphabetical by Organization... A.8 Websites, Alphabetical by Organization... A.11 iv

5 ACKNOWLEDGEMENTS This document is a compilation of information and materials that have been gathered from a variety of sources, including voluntary and faith-based organizations that have as their mission a commitment to disaster response and recovery. Whenever possible, permission was obtained before using materials as part of this document. While every effort has been made to ensure accuracy of the information presented in this publication, the Massachusetts Voluntary Organizations Active in Disaster (Massachusetts VOAD) cannot guarantee the accuracy of this information due to the fact that much of the information is created by external sources. This guide belongs to the Massachusetts VOAD, although is a product of a partnership between Massachusetts VOAD and FEMA Region I. FEMA Region I has offered to update the guide on an annual basis. Changes and updates brought to the attention of the contact below will be verified and corrected in future editions. Please submit any changes/updates to: John Stewart, FEMA Voluntary Agency Liaison FEMA Region I 99 High Street, 5 th Floor Boston, MA John.Stewart@dhs.gov The Massachusetts VOAD expresses appreciation to those who contributed to this document. Much cooperation, communication, coordination and collaboration went into making this as complete as possible. v

6 INTRODUCTION Voluntary Organizations Active in Disaster (VOAD) is a movement, and the more than 50 member organizations of National VOAD are the driving force behind recovery from natural and humancaused disasters in the United States and its territories. VOAD member organizations focus on all stages of disasters preparedness, relief, response, recovery, and mitigation. Locally, the Massachusetts VOAD mirrors this national framework and continuously seeks new partnerships with voluntary and faith-based organizations that have a commitment to disaster activities in the state. This resource guide provides a brief introduction to these partner organizations. It includes an overview of services each organization offers during times of disaster, a list of disaster-related assets within the state and current contact information for each agency. The guide also includes information about National VOAD, the Federal Emergency Management Agency and the sequence of delivery for disaster assistance. Disaster affected communities familiar with local voluntary and faith-based organizations have an immediate ability to access resources and assistance for relief efforts. This guide may be most useful for communities before disasters strike, offering opportunities to network and exchange ideas about recovery from all hazards disasters. Communities may also find the guide beneficial in building capacity for long-term recovery. Please note there is an established protocol in Massachusetts to access and coordinate these resources. Guidelines for Massachusetts VOAD activation and membership may be found on page 5 of this document. For additional information or to request services from these organizations please contact Chris Farrand, Massachusetts VOAD Chair at Ultimately, the inclusion of Massachusetts VOAD partner organizations in all phases of disaster will generate the best possible response and recovery for your communities. 1

7 2 OVERVIEW

8 NATIONAL VOLUNTARY ORGANIZATIONS ACTIVE IN DISASTER Cooperation Communication Coordination Collaboration NATIONAL VOLUNTARY ORGANIZATIONS ACTIVE IN DISASTER (NATIONAL VOAD ) is the forum where organizations share knowledge and resources throughout the disaster cycle preparedness, response and recovery to help disaster survivors and their communities. Members of NATIONAL VOAD form a coalition of nonprofit organizations that respond to disasters as part of their overall mission. HISTORY National VOAD was founded in 1970 in response to the challenges many disaster organizations experienced following Hurricane Camille, which hit the Gulf Coast in August, Prior to the founding of National VOAD, numerous organizations served disaster victims independently of one another. These included both government and the private, nonprofit sector. As a result, help came to the disaster victim haphazardly as various organizations assisted in specific ways. Unnecessary duplication of effort often occurred, while at the same time, other needs were not met. People who wanted to volunteer to help their neighbors affected by disaster were often frustrated by the variety of organizations in some areas of service and the total lack of opportunities to serve other needs. Further, there was only limited availability of training for potential volunteers. Information for victims on services during disasters was woefully inadequate. Likewise, communication among voluntary disaster agencies was very limited and coordination of services was negligible. In fact, mechanisms for this were non-existent. The seven founding organizations came together and committed to fostering the four C s communication, coordination, collaboration, and cooperation in order to better serve people impacted by disasters. Today, National VOAD is a leader and voice for the nonprofit organizations and volunteers that work in all phases of disaster preparedness, response, relief, recovery, and mitigation. National VOAD is the primary point of contact for voluntary organization in the National Response Coordination Center (at FEMA headquarters) and is a signatory to the National Response Plan. VALUES Our commitment to caring and compassion for all people is the foundation for all we do. A coordinated, inclusive approach provides the basis for a nurturing environment in which disaster response agencies will flourish. The quest for excellence in National VOAD programs by encouraging best practices and mutual accountability results in operational synergy. Our work will be accomplished in a respectful, non-judgmental, and non-discriminatory manner. 3

9 Trust, mutual respect, and equal partnerships of community service providers are essential elements of our work. Providing hope making a difference offering opportunities for true collaboration - are the lifeblood and soul of the organization. MEMBERSHIP IN STATE/TERRITORY VOADS Each of the 50 States and 5 Territories have VOADs that are members in National VOAD. State/Territory VOADs enter into a cooperative agreement with National VOAD to ensure that the State VOAD operates with similar principles and values to the National organization. Each State/Territory VOAD develops its own governing documents, membership criteria, meeting schedules and coordination functions based on the National structure. Many of the organizations that join State VOADs are the chapters or counterparts of National level member organizations, in addition to local community-based organizations and faith-based groups. We encourage organizations that do not meet the membership criteria for National VOAD to contact the State/Territory VOADs in the areas where they operate. CONTACT National Voluntary Organizations Active in Disaster 1501 Lee Highway Suite 206 Arlington, VA Phone: (703) Fax: (703) info@nvoad.org 4

10 MASSACHUSETTS VOLUNTARY ORGANIZATIONS ACTIVE IN DISASTER Cooperation Communication Coordination Collaboration ABOUT Massachusetts Voluntary Organizations Active in Disaster (Massachusetts VOAD) is a humanitarian association of independent voluntary organizations who may be active in all phases of a disaster. Its mission is to foster efficient, streamlined service delivery to people affected by disaster, while eliminating unnecessary duplication of effort, through cooperation in the four phases of disaster: preparedness, response, recovery, and mitigation. When a disaster occurs, the role of the Massachusetts VOAD is one of coordination, not response. Individual Massachusetts VOAD organizations will maintain their own identity and independence while closely collaborating with other Massachusetts VOAD members and local, state or federal authorities. Individual Massachusetts VOAD member organizations will perform and deliver actual disaster response services. These services are available at no cost to disaster victims or to governmental agencies. ACTIVATION The Massachusetts VOAD will convene scheduled conference calls to gather information regarding Partner Members activities when any of the following occur: A. Full activation of the State of Massachusetts Emergency Operation Center (EOC). (Massachusetts VOAD will assist in staffing ESF-15 at the EOC.) B. A disaster has occurred with clear-cut long term recovery needs. C. The disaster impacts a number of Massachusetts communities. D. An individual Massachusetts VOAD member s resources cannot meet the needs of Massachusetts disaster victims. E. Massachusetts VOAD resources are requested by government agencies. MEMBERSHIP Organizations that are statewide in scope and purpose. Organizations that have voluntary memberships and constituencies. Organizations that have a not-for-profit structure. Organizations that are active in disaster (must have a statewide disaster response program and policy for commitment of resources to meet the needs of people affected by disaster, without discrimination as to race, creed, gender or age). CONTACT Chris Farrand, Massachusetts VOAD Chair c/o The Salvation Army 25 Shawmut Road Canton, MA (339) Chris.farrand@use.salvationarmy.org 5

11 SEQUENCE OF DELIVERY OF ASSISTANCE Many organizations and programs provide assistance to individuals. Disaster assistance is dependent upon a sequential order of accessing these programs, and this is commonly called Sequence of Delivery. Adherence to the Sequence of Delivery enables governmental and voluntary agencies to work together and help avoid duplication of benefits (DOB). This is important not only because it maximizes limited resources and gives guidance for meeting disaster-related long-term recovery needs, but also because the duplication may be illegal and lead to legal action against the client. The following pages will use text and diagrams to illustrate two possible sequences: 1. A sequence of delivery for assistance to individuals when there is no federal declaration, or when limited public assistance programs are available. 2. A sequence of delivery for assistance to individuals when there is a federal declaration for the disaster and governmental programs of various types are activated. 1. ASSISTANCE TO INDIVIDUALS IN NON-DECLARED DISASTERS A disaster that produces significant impact to vulnerable individuals or families but not considered to be significant enough for assistance from government programs are a challenge to the local community. There may be local organizations and personal resources that are sufficient to the task of recovery. There may be the need to access state or national resources from voluntary agencies that will assist regardless of the absence of a federal declaration. In any case, following a modified Sequence of Delivery will help the local caregivers to maximize the limited resources of the community. VOLUNTARY AGENCIES Various voluntary agencies have response capabilities in their disaster planning. These agencies work closely with local and state emergency management to provide shelter, food, clothing, and replacement of medical supplies (dentures, prescriptions, eyeglasses, etc.). PERSONAL INSURANCE Owners and renters who have insurance need to contact their insurance agent at the earliest possible time after the disaster. A Sequence of Delivery flow chart for non-declared disasters is on the following page. 6

12 SEQUENCE OF DELIVERY In a Non-Declared Disaster Emergency Phase Local Government and Voluntary Agencies (Food, Shelter, Clothing, Medical) Relief Phase Personal Insurance (Homeowners, NFIP etc.) and Family Resources Local Community and Agency Resources (Faith-based organizations; civic clubs; state or local social/human services; local food pantry; voluntary service organizations; mental health and medical clinics; labor and professional agencies/groups; etc.) Long Term Recovery Long Term Recovery Assistance (Needs Assessment; Case Management; Community Organizing; Spiritual/Emotional/Mental Health Care; Rebuilding/Rehabilitation; Material and Financial Support; Volunteer Coordination) Needs to be addressed by resources accessed by local agencies from jurisdictional, state or national agencies; Or The needs are referred to other agencies. 7

13 2. ASSISTANCE TO INDIVIDUALS IN FEDERALLY DECLARED DISASTERS The Sequence of Delivery in a disaster with a Federal Declaration is: Local government and voluntary agencies emergency assistance Personal Insurance: Homeowners, Renters and/or National Flood Insurance Program (NFIP) Housing Assistance FEMA Small Business Administration disaster loans Other Needs Assistance (ONA) Long-Term Recovery Groups VOLUNTARY AGENCIES Various voluntary agencies have response capabilities in their disaster planning. These agencies work closely with local and state emergency management to provide shelter, food, clothing and replacement of medical supplies (dentures, prescriptions, eyeglasses, etc.). These capabilities are not dependent upon a Presidential Declaration in order to be initiated. PERSONAL INSURANCE Owners/Renters who have insurance need to contact their insurance agent at the earliest possible time after the disaster. Insurance coverage is settled on before a survivor is determined eligible for Federal programs. NFIP (National Flood Insurance Program) is a requirement for owners who reside in a flood plain. Renters may have purchased NFIP insurance for contents only. (See local EMA for further information.) FEMA S INDIVIDUALS AND HOUSEHOLDS PROGRAM (IHP) / SMALL BUSINESS ADMINISTRATION LOANS These programs are a combined FEMA and State program that provides money and help to people in the declared disaster area whose property has been damaged or destroyed and whose losses are not covered by insurance. Housing Assistance FEMA Temporary Housing (a place to live for a limited period of time) Money to rent a different place to live, or a government provided housing unit when rental properties are not available. Repair Repairs to your home and/or replacement of damaged items are limited to making your home safe and sanitary so you can live there. FEMA will not pay to return your home to its condition before the disaster. Replacement This type of assistance offers a limited amount of money to replace a disaster-damaged home. Small Business Administration (SBA) Disaster Loans Prior to receipt of further assistance, an SBA application must be filed. SBA assistance is available to homeowners and renters for restoring or replacing disaster damaged real and personal property. The loan amount is limited to the amount of uninsured SBA verified losses. 8

14 FEMA/State Other Needs Assistance (ONA) There may be money for necessary expenses and serious needs caused by the disaster. These needs include medical, dental, funeral, personal property, transportation, moving and storage, and other expenses that are authorized by law. LONG-TERM RECOVERY GROUPS If the applicant has received the maximum amount of assistance from FEMA, State, and/or SBA s federal disaster assistance programs or the federal disaster assistance programs do not provide for the need, FEMA may refer the applicant to Voluntary agencies. A Sequence of Delivery flow chart for federally declared disasters is on the following page. 9

15 Individual Assistance Sequence of Delivery Voluntary Agencies Emergency Food, Shelter, Clothing Medical Needs Insurance Such as Homeowners, NFIP, etc. FEMA Housing Assistance (Not SBA Dependent) Applicants can receive more than one type of assistance 1. Temporary Housing Assistance applicants can receive financial assistance to reimburse lodging expenses and/or rental assistance for up to 18 months or the program maximum, whichever occurs first. Applicants can receive direct assistance (FEMA mobile home or travel trailer) for up to 18 months. 2. Repair Assistance owners can receive up to the IHP cap for repairs 3. Replace Assistance owners with destroyed homes can receive up to the IHP cap towards the purchase of a new home 4. Permanent or Semi-Permanent Construction owners with destroyed homes can receive direct assistance or financial assistance for the construction of permanent or semi-permanent homes in insular areas outside the continental U.S. and in other locations. FEMA/State Other Needs Assistance (ONA) Non-SBA Dependent Items Assistance for Medical, Dental, Funeral, Other SBA Income Evaluation (Repayment Capability) To determine if applicant can qualify for a low interest SBA loan Applicants must complete the SBA loan application and be denied for a loan to be eligible for further assistance. SBA Referral For SBA Dependent items and those applicants who qualify for a low interest loans FEMA/State Other Needs Assistance (ONA) For those applicants who do not qualify for a SBA loan Real Property (owners) loans up to $200,000 Personal Property (owners & renters) loans up to $40,000. *If it is later determined that an applicant cannot qualify for a loan, the applicant is referred to FEMA Personal Property Moving and Storage Transportation Group Flood Policy Unmet Needs Voluntary Agencies If the applicant has received the maximum amount of assistance from FEMA, State, and/or SBA s federal disaster assistance programs or the federal disaster assistance programs do not provide for the need, FEMA may refer the applicant to Voluntary agencies. NOTE: Eligibility is based on a FEMA inspection conducted on the damaged property. Max amount of Individuals and Households Assistance (IHP) is adjusted annually according to the CPI index. 10

16 Worcester Berkshire Franklin Bristol Middlesex Essex Plymouth Hampden Norfolk Hampshire Barnstable Dukes Suffolk Nantucket PLYMOUTH OTIS LEE WARE BARRE BECKET PETERSHAM SAVOY ATHOL MONSON COLRAIN CARVER BOSTON PERU SHEFFIELD HOLDEN BLANDF ORD NEW SALEM CONWAY REHOBOTH ORANGE SUTTON WESTFIELD ASHFIELD FALMOUTH MIDDLEBOROUGH SANDISFIELD CHARLTON SANDWICH DOUGLAS PALMER CHESTER ROWE GROTON RUTLAND GRANVILLE WARWICK HARDWICK PIT TSFIELD BOURNE HEATH HAWLEY WINDSOR TOLLAND EASTON WAREHAM ASHBY ROYALST ON LAKEVILLE GILL NORTON TAUNTON WENDELL GRANBY LUDLOW BRIMF IELD ANDOVER ADAMS PELHAM HAVERHILL OXFORD LENOX STERLING WINCHEND ON UPTON WARREN FALL RIVER FREETOWN TRURO PRIN CETON STOW WORCESTER ACTON ASHBURNHAM ROCHESTER UXBRIDGE SHARON FLORIDA TOWNSEND HARVARD DENNIS HUBBARDSTON FRANKLIN MONTAGUE DUDLEY AGAWAM CHESHIRE SOUTHWICK DRACUT BILLERICA SUDBURY WESTMINSTER CONCORD OAKHAM BOLTON MONTEREY DIGHT ON GRAFTON HOLYOKE HARWICH IPSWICH HOPKINTON DUXBURY GARDNER ATTLEBORO CHICOPEE WALES NORTHAMPTON LEOMINSTER LEYDEN BREWSTER SWANSEA NATICK DOVER LYNN NORWELL WHATELY HALIFAX NEWTON GOSHEN ROWLEY MENDON PEPPERELL HAMPDEN AUBURN MILLIS BRID GEWATER BROCKTON ERVING PLAINFIELD CHILMARK BUCKLAND BERLIN BERKLEY LOWELL MANSFIELD AYER PEABODY LINCOLN SCIT UATE GREAT BARRINGTON BEVERLY MILF ORD CUMMINGT ON CARLISLE NORTH ADAMS HUDSON MEDWAY MONROE DARTMOUTH BARNSTABLE WESTPORT NANTUCKET HANCOCK BELCHERTOWN SPENCER HADLEY WILLIAMSTOWN DEERFIELD STURBRIDGE AMHERST WASHINGT ON NORTHFIELD WESTFORD DALTON TEMPLETON MASHPEE SPRINGFIELD BOXFORD FITCHBURG HINGHAM LANCASTER METHUEN CANTON QUINCY LEVERETT LEICESTER LUNENBUR G MARSHFIELD WALPOLE YARMOUTH HINSDALE WORTHINGTON PEMBROKE RAYNHAM CHESTERF IELD EDGARTOWN HUNTINGTON NEWBURY SHUTESBURY ESSEX WESTON RUSSELL FRAMINGHAM SEEKONK WRENTHAM SHELBURNE PHILLIPSTON CHARLEMONT PAXTON SOUTHAMPTON SHIR LEY WILBRAHAM HANSON MIDDLEFIELD KINGSTON BOYLST ON MILT ON MARION LANESBOROUGH WELLFLEET HATFIELD WESTHAMPTON RICHMOND ACUSHNET GREENFIELD HOLLISTON WILLIAMSBURG TEWKSBURY CHELMSFORD MILLBURY EGREMONT STOCKBRIDGE LITTLETON WAYLAND NORFOLK HANOVER TYRINGHAM BERNARDSTON SHREWSBURY WEST TISBURY WEYMOUTH NEW MARLBOROUGH WEBSTER ORLEANS BELLINGHAM MEDFIELD FOXBOROUGH HAMILTON LEXINGTON SHERBORN ALFORD WOBU RN SOUTHBRIDGE BEDFORD DANVERS DUNSTABLE SALISBURY MARLBOROUGH EASTHAM HOLLAND NORTH ANDOVER WALTHAM PLYMPTON ASHLAND SAUGUS CHATHAM WESTBOROUGH WILMINGTON STOUGHTON BROOKFIELD NEEDHAM BRAINTREE DEDHAM MIDDLETON AMESBURY NORTHBRIDGE SALEM TOPSFIELD MATTAPOISET T SOUTH HADLEY READING GLOUCEST ER FAIRHAVEN NORTHBOROUGH SUNDERLAND TYNGSBOROUGH PLAINVILLE MONTGOMERY NEW BEDFORD ABINGTON NORWOOD LYNNFIELD RANDOLPH CLARKSBURG WESTWOOD ROCKLAND COHASSET BURLINGTON NEW BRAINTREE SOUTHBOROUGH WENHAM EASTHAMPTON WELLESLEY GEORGETOWN BLACKSTONE NORTH BROOKFIELD CLINTON MERRIMAC WEST BROOKFIELD AVON TISBURY REVERE GROVELAND GOSNOLD NORTH READING WHITMAN SOMERSET BOXBOROUGH WEST NEWBURY WAKEFIELD NEW ASHFORD MEDFORD LAWRENCE HOLBROOK WEST SPRINGFIELD LONGMEADOW WEST STOCKBRIDGE WEST BOYLST ON PROVINCETOWN MALDEN ROCKPORT STONEHAM CAMBRIDGE BROOKLINE EAST BRID GEWATER NORTH ATTLEBOROUGH MANCHESTER AQUINNAH MAYNARD WEST BRID GEWATER NEWBURYPORT HULL MILLVILLE HOPEDALE BELMONT MELROSE WINCHESTER ARLINGTON OAK BLUFFS EAST LONGMEADOW EAST BROOKFIELD EVERETT SOMERVILLE MARBLEHEAD WATERTOWN CHELSEA SWAMPSCOTT WINTHROP NAHANT Legend County Boundaries Town boundaries May 16, :35:43 AM I:\Products\VOAD\MA\MA counties and towns.mxd MASSACHUSETTS COUNTIES AND TOWNS 11

17 MASSACHUSETTS EMERGENCY MANAGEMENT REGIONS WITH COUNTIES AND TOWNS SANDWICH Barnstable BARNSTABLE PROVINCETOWN DENNIS TRURO BREWSTER HARWICH YARMOUTH WELLFLEET EASTHAM ORLEANS CHATHAM AMESBURY SALISBURY MERRIMAC 12 GROVELAND CLARKSBURG MONROE METHUEN GEORGETOWN ROWLEY ROWE LEYDEN WILLIAMSTOWN NORTH FLORIDA HEATH BOXFORD COLRAIN BERNARDSTON LAWRENCE ADAMS WARWICK ROYALST ON DRACUT IPSWICH NORTHFIELD ASHBY DUNSTABLE NORTH WINCHEND ON TOWNSEND PEPPERELL Essex ASHBURNHAM TYNGSBOROUGH ANDOVER ROCKPORT CHARLEMONT ANDOVER ESSEX ADAMS GILL LOWELL TOPSFIELD NEW GREENFIELD ERVING CHELMSFORD MIDDLETON HAMILTON GLOUCEST ER ASHFORD SHELBURNE GROTON SAVOY ORANGE HAWLEY BUCKLAND WENHAM ATHOL FITCHBURG GARDNER LUNENBUR G WESTFORD DANVERS MANCHESTER CHESHIRE Franklin SHIR LEY BEVERLY TEMPLETON WENDELL AYER MONTAGUE HANCOCKLANESBOROUGH PHILLIPSTON WINDSOR ASHFIELD WESTMINSTER LITTLETON PLAINFIELD DEERFIELD CONWAY LEOMINSTER HARVARD SALEM HUBBARDSTON PRIN CETON BOXBOROUGH MARBLEHEAD DALTON CUMMINGT ON SUNDERLAND LEVERETT LANCASTER ACTON Middlesex WOBU RN SAUGUS LYNN SWAMPSCOTT PIT TSFIELD BURLINGTON SHUTESBURY NEW CONCORD STONEHAM MELROSE HINSDALE SALEM LEXINGTON PERU BOLTON STOWMAYNARD WINCHESTER LINCOLN MEDFORD MALDEN NAHANT ARLINGTON REVERE RICHMOND LENOX CLINTON BELMONT EVERETT PELHAM BERLIN HUDSON SUDBURY WALTHAM SOMERVILLE CHELSEA Berkshire HADLEY CAMBRIDGE WINTHROP WASHINGT ON AMHERST HARDWICK BARRE WAYLAND WESTON WATERTOWN OAKHAM BOYLST ON WEST WORTHINGTON CHESTERF IELD MARLBOROUGH MIDDLEFIELD Hampshire RUTLANDWorcester STOCKBRIDGE NEWTON HOLDEN LEE NORTHAMPTON NEW WEST NORTHBOROUGH STOCKBRIDGE WESTHAMPTON PAXTON BROOKLINE BRAINTREE BOYLST ON FRAMINGHAM Suffolk BECKET CHESTER WELLESLEY HUNTINGTON SOUTHBOROUGH WARE SHREWSBURY NATICK NEEDHAM BOSTON HULL EASTHAMPTON BELCHERTOWN NORTH SOUTH GRANBY WORCESTER ALFORD TYRINGHAM BROOKFIELD WESTBOROUGH HADLEY ASHLAND WEST SPENCER DEDHAM QUINCY LEICESTER GREAT SOUTHAMPTON DOVER MILT ON BROOKFIELD SHERBORN COHASSET HOPKINTON BARRINGTON EAST OTIS MONTGOMERY WESTWOOD HOLYOKE HINGHAM MONTEREY WARREN BROOKFIELD GRAFTON BRAINTREE BLANDF ORD LUDLOW AUBURN HOLLISTON SCIT UATE BROOKFIELD EGREMONT CHICOPEE PALMER MILLBURY WEYMOUTH MEDFIELD NORWOOD UPTON CANTONRANDOLPH RUSSELL WEST MILLIS NORWELL SPRINGFIELD MILF ORD WESTFIELD MEDWAY Norfolk HOLBROOK SANDISFIELD WILBRAHAM BRIMF IELD CHARLTON SUTTON SHEFFIELD Hampden OXFORD NORTHBRIDGE WALPOLE AVON ROCKLAND NEW HOPEDALE STOUGHTON HANOVER NORFOLK ABINGTON MARSHFIELD MARLBOROUGH STURBRIDGE SHARON TOLLAND SPRINGFIELD MONSON GRANVILLE MENDON EAST FRANKLIN BROCKTONWHITMAN AGAWAM LONGMEADOW HAMPDEN BELLINGHAM SOUTHWICK WALES HOLLAND FOXBOROUGH PEMBROKE SOUTHBRIDGE LONGMEADOW DUDLEY WEBSTER DOUGLAS UXBRIDGE WRENTHAM HANSON DUXBURY BLACKSTONE EASTON EAST MILLVILLE WEST BRID GEWATER PLAINVILLE MANSFIELD BRID GEWATER HALIFAX NORTH BRID GEWATER PLYMPTON KINGSTON ATTLEBOROUGH NORTON GOSHEN Region 3 PETERSHAM Region 4 NEWBURYPORT WEST HAVERHILL NEWBURY NEWBURY TEWKSBURY Region 1 Plymouth ATTLEBORO RAYNHAM TAUNTON MIDDLEBOROUGH CARVER PLYMOUTH Bristol SEEKONK REHOBOTH DIGHT ON BERKLEY LAKEVILLE ROCHESTER SWANSEA FREETOWN SOMERSET FALL ACUSHNET RIVER WAREHAM Region 2 NEW BEDFORD MARION BOURNE FAIRHAVEN MATTAPOISET T WESTPORT DARTMOUTH FALMOUTH MASHPEE Legend Emergency Management Regions County boundaries Town boundaries GOSNOLD TISBURY OAK WEST BLUFFS TISBURY CHILMARK AQUINNAH Dukes EDGARTOWN NANTUCKET Nantucket May 16, :40:02 AM I:\Products\VOAD\MA\MA EM MGMT regions.mxd

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19 MASSACHUSETTS VOAD PARTNER ORGANIZATIONS ALL HANDS VOLUNTEERS AMERICAN RED CROSS OF MASSACHUSETTS AMERICARES CHILDREN S DISASTER SERVICES, BRETHREN DISASTER MINISTRIES CHRISTIAN REFORMED WORLD RELIEF COMMITTEE CHURCHES OF SCIENTOLOGY DISASTER RESPONSE *FEDERAL EMERGENCY MANAGEMENT AGENCY REGION I GREATER BOSTON FOOD BANK LUTHERAN SOCIAL SERVICES OF NEW ENGLAND, LUTHERAN DISASTER RESPONSE MASS SALVATION ARMY, THE SOUTHERN BAPTIST CONVENTION OF NEW ENGLAND STATE OF MASSACHUSETTS ANIMAL RESPONSE TEAM INC. UNITED CHURCH OF CHRIST, MASSACHUSETTS CONFERENCE, DISASTER RESPONSE MINISTRY UNITED METHODIST CHURCH, NEW ENGLAND CONFERENCE, DISASTER RESPONSE * State, Federal or Private Sector partners of Massachusetts VOAD are non-voting members that serve in an essential advisory role. 14

20 ALL HANDS VOLUNTEERS P.O Box 546, Carlisle, MA Phone: Fax: ALL HANDS VOLUNTEERS, formerly known as Hands On Disaster Response (HODR), is a U.S.-based, 501(c)3 non-profit organization that provides hands-on assistance to survivors of natural disasters around the world, with maximum impact and minimum bureaucracy. ALL HANDS VOLUNTEERS helps communities affected by large-scale natural disaster during the response and recovery phases post disaster. Projects typically last between 1-6 months. By supporting volunteers with housing, meals, tools, and organized work at no charge ALL HANDS VOLUNTEERS is able to provide free and effective response services to communities in need. Programs are directed by the needs of each community in which they work, ensuring a timely, relevant, and culturally sensitive response. MASSACHUSETTS DISASTER SERVICES Able to engage both affiliated and spontaneous unaffiliated volunteers to provide direct services such as: Chainsaw/tree removal, exterior & interior debris removal, gutting, muck out & home demolition, roof tarping, minor home repair, and partner program support. If there is a gap in interagency coordination, All Hands Volunteers provides coordinative support services to partners and affected municipalities by implementing a local hub, called a Recovery Coordination Center (RCC), for volunteers and agencies. The RCC model of inclusive support services provides a cohesive, transparent and collaborative system during response and recovery. This Coordinative Services model can also be utilized to enhance an existing system & framework. RCC Coordinative Elements can include: Spontaneous Unaffiliated Volunteer Coordination Interagency meetings/collaboration Volunteer work request coordination Basic needs assessment Basic disaster case intake Donations management support Volunteer hospitality/housing Database framework and support MASSACHUSETTS DISASTER ASSETS All Hands Volunteers base of operations is located in Massachusetts. Following an overwhelming disaster, All Hands staff and volunteers travel to affected areas to evaluate needs and project potential. If there are needs present that warrant a project launch, All Hands will bring in vehicles and equipment accordingly. All Hands will often rent or buy equipment and tools locally depending on the scope of the needs present. CONTACTS Bill Driscoll Jr., U.S. Operations Kathy Estridge, Administrative Assistant/ Director MA VOAD Secretary C: (617) C: (978) F: (586) F: (586) bill@hands.org kathy@hands.org 15

21 AMERICAN RED CROSS OF MASSACHUSETTS Phone: American Red Cross of Eastern Massachusetts 139 Main Street, Cambridge, MA American Red Cross of Central & Western Massachusetts 2000 Century Drive, Worcester, MA THE AMERICAN RED CROSS helps people prevent, prepare for and respond to emergencies. Services include disaster response, disaster prevention education and life safety training. MASSACHUSETTS DISASTER SERVICES Sheltering, provided in concert with municipalities at pre-qualified locations. Disaster Assessment, conducted as a means of refining Red Cross services and in support of local, state and federal assessment operations. Case Management; evaluate needs, provide services and maintain record for clients. Mental Health Services; provides crisis interventions, mental health screening and assessment, emotional care and support. Health Services; assistance to meet disaster caused emergency health needs such as medications, medical equipment and health recovery information. Mass Feeding; provided in both fixed and mobile settings. Bulk Distribution of items needed for response and recovery operations, including food, clean up materials, ice. Welfare Information and Inquiries; to help restore family links disrupted by disaster Community Disaster Education, to help prevent or reduce impact of disasters in communities and households. MASSACHUSETTS DISASTER ASSETS 4 Emergency Response Vehicles (ERVs) 1 Mobile Feeding Vehicle 19 Support Vehicles 10 Shelter Support Trailers 1,327 Volunteers CONTACTS American Red Cross of Eastern MA Robert Wortman, Chief Emergency Services Director O: (617) O: (508) C: (617) C: (508) American Red Cross of Central & Western MA Suzanne M. Billings, Coordinator of Preparedness and Response F: (617) F: (508) WortmanR@usa.redcross.org BillingsS@usa.redcross.org 16

22 AMERICAN RED CROSS OF MASSACHUSETTS CHAPTER LOCATIONS: AMERICAN RED CROSS OF EASTERN MASSACHUSETTS American Red Cross of Cape Cod and the Islands 286 South Street Hyannis, MA (508) American Red Cross of Massachusetts Bay Eastern Region Headquarters 139 Main Street Cambridge, MA (617) American Red Cross of Northeastern Massachusetts 100 Cummings Center, Suite 207-F Beverly, MA (978) AMERICAN RED CROSS OF CENTRAL AND WESTERN MASSACHUSETTS American Red Cross of Berkshire County 480 West Street #1 Pittsfield, MA (413) American Red Cross of Central Massachusetts Region Headquarters 2000 Century Drive Worcester, MA (508) American Red Cross of Pioneer Valley 506 Cottage Street Springfield, MA (413) American Red Cross of Greater Westfield 48 Broad Street Westfield, MA (413)

23 THE AMERICAN RED CROSS OF MASSACHUSETTS CHAPTER AND OFFICE LOCATIONS 18 GPIT TSFIELD SHEFFIELD NEW MARLBOROUGH CLARKSBURG American Red Cross of Central and Western Massachusetts ROWE LEYDEN WILLIAMSTOWN NORTH FLORIDA HEATH COLRAIN BERNARDSTON ADAMS NORTHFIELD WARWICK ROYALST ON ASHBY WINCHEND ON TOWNSEND ASHBURNHAM CHARLEMONT ADAMS GILL NEW ERVING ASHFORD GREENFIELD SAVOY SHELBURNE ORANGE HAWLEY BUCKLAND ATHOL GARDNER FITCHBURG CHESHIRE Franklin LUNENBUR G DEERFIELD TEMPLETON SHIR LEY MONTAGUE WENDELL HANCOCKLANESBOROUGH PHILLIPSTON WESTMINSTER WINDSOR PLAINFIELD ASHFIELD LEOMINSTER CONWAY DALTON HUBBARDSTON LEVERETT LANCASTER CUMMINGT ON SUNDERLAND NEW PETERSHAM GOSHEN SHUTESBURY SALEM PRIN CETON HINSDALE PERU WHATELY STERLING BARRE RICHMOND LENOX WILLIAMSBURG CLINTON WORTHINGTON CHESTERF IELD HATFIELD PELHAM RUTLAND WEST Berkshire WASHINGT ON HOLDEN BERLIN AMHERST BOYLST ON MIDDLEFIELD Hampshire Worcester G HARDWICK BOYLST ON WEST HADLEY OAKHAM STOCKBRIDGE NEW LEE NORTHAMPTON NORTHBOROUGH STOCKBRIDGE WESTHAMPTON BRAINTREE PAXTON BECKET CHESTER HUNTINGTON WARE BELCHERTOWN NORTH EASTHAMPTON ALFORD SOUTH GRANBY WORCESTER TYRINGHAM BROOKFIELD HADLEY SHREWSBURY WEST SPENCER LEICESTER GREAT SOUTHAMPTON WESTBOROUGH BROOKFIELD BARRINGTON OTIS MONTGOMERY EAST HOLYOKE BROOKFIELD MONTEREY BLANDF ORD LUDLOW WARREN GRAFTON AUBURN PALMER BROOKFIELD MILLBURY EGREMONT CHICOPEE RUSSELL WESTFIELD Hampden G G SANDISFIELD CHARLTON TOLLAND MONROE Legend G Red Cross Chapter Offices G Regional Headquarters County boundaries Town boundaries RED CROSS CHAPTERS: GRANVILLE Eastern Massachusetts Region SOUTHWICK Massachusetts Bay Cape Cod and The Islands Northeastern Central & Western Massachusetts Region Berkshire County Central Massachusetts Greater Westfield Pioneer Valley WILBRAHAM SPRINGFIELD WEST SPRINGFIELD EAST AGAWAM LONGMEADOW HAMPDEN LONGMEADOW MONSON BRIMF IELD WALES HOLLAND STURBRIDGE SOUTHBRIDGE DUDLEY OXFORD WEBSTER SUTTON NORTHBRIDGE UXBRIDGE DOUGLAS American Red Cross of Eastern Massachusetts MILLVILLE BLACKSTONE AMESBURY SALISBURY MERRIMAC NEWBURYPORT WEST HAVERHILL NEWBURY NEWBURY GROVELAND METHUEN GEORGETOWN ROWLEY LAWRENCE BOXFORD DRACUT IPSWICH NORTH TYNGSBOROUGH Essex ANDOVER ESSEX ROCKPORT ANDOVER LOWELL TOPSFIELD HAMILTON GLOUCEST ER TEWKSBURY CHELMSFORD MIDDLETON WENHAM WESTFORD NORTH MANCHESTER READING DANVERS BEVERLY BILLERICA WILMINGTON LYNNFIELD READING CARLISLE ACTON BEDFORD BURLINGTON SALEM WAKEFIELD MARBLEHEAD WOBU RN Middlesex STONEHAM SAUGUS LYNN SWAMPSCOTT CONCORD WINCHESTER MELROSE LEXINGTON MEDFORD MALDEN NAHANT LINCOLN ARLINGTON G REVERE BELMONT EVERETT SUDBURY WALTHAM SOMERVILLE CHELSEA CAMBRIDGE WINTHROP WESTON WATERTOWN WAYLAND BROOKLINE NEWTON FRAMINGHAM WELLESLEY Suffolk NATICK NEEDHAM BOSTON HULL Bristol SEEKONK REHOBOTH DIGHT ON G PEABODY DEDHAM QUINCY MILT ON SHERBORN DOVER COHASSET WESTWOOD HINGHAM BRAINTREE SCIT UATE HOLLISTON WEYMOUTH MEDFIELD NORWOOD CANTON RANDOLPH MILLIS NORWELL MEDWAY Norfolk HOLBROOK WALPOLE AVON ROCKLAND NORFOLK STOUGHTON ABINGTON HANOVER MARSHFIELD SHARON FRANKLIN BROCKTONWHITMAN FOXBOROUGH PEMBROKE WRENTHAM HANSON DUXBURY EASTON EAST WEST BRID GEWATER PLAINVILLE MANSFIELD BRID GEWATER HALIFAX NORTH BRID GEWATER PLYMPTON KINGSTON ATTLEBOROUGH NORTON ATTLEBORO SWANSEA RAYNHAM TAUNTON SOMERSET FALL RIVER BERKLEY WESTPORT Plymouth MIDDLEBOROUGH LAKEVILLE FREETOWN DARTMOUTH ACUSHNET ROCHESTER CARVER MARION NEW BEDFORD MATTAPOISET T FAIRHAVEN GOSNOLD WAREHAM CHILMARK AQUINNAH PLYMOUTH BOURNE FALMOUTH TISBURY OAK BLUFFS WEST TISBURY Dukes SANDWICH MASHPEE EDGARTOWN G Barnstable BARNSTABLE PROVINCETOWN DENNIS YARMOUTH TRURO BREWSTER HARWICH WELLFLEET EASTHAM ORLEANS CHATHAM NANTUCKET Nantucket May 16, :51:43 AM I:\Products\VOAD\MA\MA Red Cross.mxd

24 NANTUCKET Nantucket 19 GROVELAND CLARKSBURG MONROE METHUEN GEORGETOWN ROWLEY ROWE LEYDEN WILLIAMSTOWN NORTH FLORIDA HEATH BOXFORD COLRAIN BERNARDSTON LAWRENCE ADAMS WARWICK ROYALST ON DRACUT IPSWICH NORTHFIELD ASHBY DUNSTABLE NORTH WINCHEND ON TOWNSEND PEPPERELL Essex ASHBURNHAM TYNGSBOROUGH ANDOVER ROCKPORT CHARLEMONT ANDOVER ESSEX ADAMS GILL LOWELL TOPSFIELD NEW HAMILTON GREENFIELD ERVING GLOUCEST ER ASHFORD SHELBURNE GROTON TEWKSBURY SAVOY ORANGE HAWLEY BUCKLAND CHELMSFORD MIDDLETON WENHAM ATHOL FITCHBURG GARDNER LUNENBUR G WESTFORD NORTH MANCHESTER CHESHIRE Franklin SHIR LEY READING DANVERS BEVERLY TEMPLETON WENDELL AYER BILLERICA MONTAGUE WILMINGTON HANCOCKLANESBOROUGH PHILLIPSTON LYNNFIELD WINDSOR ASHFIELD WESTMINSTER LITTLETON READING PEABODY PLAINFIELD DEERFIELD LEOMINSTER CARLISLE CONWAY HARVARD BEDFORD BURLINGTON SALEM WAKEFIELD MARBLEHEAD DALTON HUBBARDSTON LANCASTER BOXBOROUGH ACTON WOBU RN LEVERETT Middlesex LYNN CUMMINGT ON STONEHAM SAUGUS SWAMPSCOTT PIT TSFIELD SUNDERLAND NEW PETERSHAM GOSHEN SHUTESBURY SALEM PRIN CETON CONCORD MELROSE HINSDALE PERU WHATELY LEXINGTON STERLING BOLTON STOWMAYNARD WINCHESTER BARRE LINCOLN MEDFORD MALDEN NAHANT ARLINGTON REVERE RICHMOND LENOX WILLIAMSBURG CLINTON WORTHINGTON BELMONT EVERETT CHESTERF IELD HATFIELD PELHAM RUTLAND WEST BERLIN HUDSON SUDBURY WALTHAM SOMERVILLE CHELSEA Berkshire HADLEY HOLDEN BOYLST ON CAMBRIDGE WINTHROP AMHERST WASHINGT ON MIDDLEFIELD HARDWICK WAYLAND WESTON WATERTOWN OAKHAM BOYLST ON WEST MARLBOROUGH Hampshire Worcester STOCKBRIDGE NEW NEWTON STOCKBRIDGE LEE WESTHAMPTON NORTHAMPTON NORTHBOROUGH BRAINTREE PAXTON BROOKLINE FRAMINGHAM Suffolk BECKET CHESTER WELLESLEY HUNTINGTON SOUTHBOROUGH WARE SHREWSBURY NATICK NEEDHAM BOSTON HULL BELCHERTOWN NORTH EASTHAMPTON SOUTH GRANBY WORCESTER ALFORD TYRINGHAM BROOKFIELD WESTBOROUGH HADLEY ASHLAND WEST SPENCER DEDHAM QUINCY LEICESTER GREAT SOUTHAMPTON DOVER MILT ON BROOKFIELD SHERBORN COHASSET EAST HOPKINTON BARRINGTON OTIS MONTGOMERY WESTWOOD HOLYOKE HINGHAM BROOKFIELD GRAFTON BRAINTREE MONTEREY BLANDF ORD LUDLOW WARREN SCIT UATE BROOKFIELD AUBURN HOLLISTON EGREMONT PALMER MILLBURY WEYMOUTH CHICOPEE MEDFIELD NORWOOD UPTON CANTONRANDOLPH RUSSELL WEST MILLIS NORWELL SPRINGFIELD MILF ORD WESTFIELD MEDWAY Norfolk HOLBROOK SANDISFIELD WILBRAHAM BRIMF IELD CHARLTON SUTTON SHEFFIELD Hampden OXFORD NORTHBRIDGE WALPOLE AVON ROCKLAND NEW HOPEDALE STOUGHTON HANOVER NORFOLK ABINGTON MARSHFIELD MARLBOROUGH STURBRIDGE SHARON TOLLAND SPRINGFIELD GRANVILLE MONSON MENDON EAST FRANKLIN BROCKTONWHITMAN AGAWAM HAMPDEN BELLINGHAM SOUTHWICK LONGMEADOW WALES HOLLAND FOXBOROUGH PEMBROKE SOUTHBRIDGE LONGMEADOW DUDLEY WEBSTER DOUGLAS UXBRIDGE WRENTHAM HANSON DUXBURY BLACKSTONE EASTON EAST MILLVILLE WEST BRID GEWATER PLAINVILLE MANSFIELD BRID GEWATER HALIFAX NORTH BRID GEWATER PLYMPTON KINGSTON ATTLEBOROUGH NORTON METRO BOSTON INSET THE AMERICAN RED CROSS OF MASSACHUSETTS NATIONAL SHELTER SYSTEM LOCATIONS READING BEDFORD BURLINGTON WAKEFIELD WOBURN STONEHAM SAUGUS LEXINGTON LINCOLN WALTHAM WINCHESTER MEDFORD ARLINGTON BELMONT CAMBRIDGE WATERTOWN SOMERVILLE MELROSE MALDEN REVERE EVERETT CHELSEA WINTHROP PEABODY SALEM LYNNSWAMPSCOTT NAHANT ATTLEBORO Bristol SEEKONK REHOBOTH DIGHT ON RAYNHAM TAUNTON SWANSEA SOMERSET FALL RIVER AMESBURY SALISBURY MERRIMAC NEWBURYPORT WEST HAVERHILL NEWBURY NEWBURY BERKLEY WESTPORT Plymouth MIDDLEBOROUGH LAKEVILLE FREETOWN DARTMOUTH ACUSHNET ROCHESTER CARVER MARION NEW BEDFORD MATTAPOISET T FAIRHAVEN WAREHAM PLYMOUTH BOURNE FALMOUTH LEGEND Red Cross Shelters by post-impact capacity: SANDWICH MASHPEE 501-1,000 1,001-5,191 County Boundaries Town boundaries Barnstable BARNSTABLE PROVINCETOWN DENNIS TRURO BREWSTER HARWICH YARMOUTH WELLFLEET EASTHAM ORLEANS CHATHAM WESTON GOSNOLD NEWTON WELLESLEY NEEDHAM BROOKLINE BOSTON HULL CHILMARK AQUINNAH TISBURY OAK WEST BLUFFS TISBURY Dukes EDGARTOWN DEDHAM DOVER WESTWOOD MILTON QUINCY WEYMOUTH HINGHAM BRAINTREE May 16, :47:44 AM I:\Products\VOAD\MA\MA Red Cross shelters.mxd

25 AMERICARES 88 Hamilton Ave., Stamford, CT Phone: Fax: AMERICARES has been responding to natural and man-made disasters around the world since 1982, including floods, tornadoes, hurricanes and other emergencies in the U.S. Our emergency response experts have provided aid in the wake of several large-scale disasters across the country including the 2001 terrorist attacks on the World Trade Center, Hurricane Katrina in 2005 and the Deepwater Horizon oil spill in We also respond to smaller, regional emergencies like the Nashville floods of MASSACHUSETTS DISASTER SERVICES AmeriCares supports 300 health clinics and community health programs serving the uninsured and underinsured nationwide with ongoing deliveries of medicines and medical supplies. In times of emergency, we increase aid deliveries to partner clinics in the affected communities and reach out to other health care providers in the region with offers of medical aid and relief supplies. MASSACHUSETTS DISASTER ASSETS Prepositioned donated medicines, medical supplies and disaster relief supplies in our 54,000-square-foot Stamford warehouse that can be mobilized quickly for weather-related emergencies as well as manmade disasters across Connecticut and the country. Examples of our aid include: Prescription medicines Over-the-counter medicines Medical and surgical supplies (syringes, gauze, bandages, etc.) Vitamins and nutritional supplements Personal hygiene products Team of highly trained disaster response experts working in our Stamford headquarters who could be dispatched to respond to major emergencies statewide. Nearly 30 years of logistics expertise in shipping products quickly and efficiently to some of the world s most remote locations. Staff medical director and staff pharmacist who can offer professional expertise on the types of medicines and health care products needed in an emergency. Longstanding relationships with some of the world s largest pharmaceutical companies and medical supply manufacturers. CONTACTS Morgan White, Manager, U.S. Medical Euthimios Theotokatos (ET), Associate, Assistance Program U.S. Medical Assistance Program O: (203) O: (203) F: (203) F: (203) mwhite@americares.org etheotokatos@americares.org 20

26 CHILDREN S DISASTER SERVICES, BRETHREN DISASTER MINISTRIES P.O. Box 188, New Windsor, MD Phone: Fax: CHILDREN S DISASTER SERVICES (CDS) provides hope, support and a measure of healing to children impacted by disaster. MASSACHUSETTS DISASTER SERVICES Direct services to children through establishing child care centers in shelters, disaster assistance centers, or wherever there is a need. Provide consultations or workshops about the special needs of children after a disaster to parents, community agencies, schools or others concerned about children. These workshops will be tailored to the needs of the group. Train and prepare volunteers in Massachusetts for work with Children s Disaster Services. MASSACHUSETTS DISASTER ASSETS Volunteers specially trained to respond to traumatized children, providing a calm, safe and reassuring presence in the midst of the chaos created by disasters. Currently have 10 volunteers in FEMA Region I. During a response volunteers would deploy from NY, PA and NJ. A national network of trained and screened volunteers is maintained, ready to respond whenever a disaster strikes. Brethren Disaster Ministries role in Long Term Recovery: Brethren Disaster Ministries works with interfaith local committees to do long term response by renovating homes or building new homes for those who do not have resources to rebuild homes. (Contact Zach Wolgemuth, Associate Director; ; zwolgemuth@brethren.org) CONTACTS Judy Bezon, Associate Director LethaJoy Martin, Program Assistant O: (410) O: (410) C: (410) C: N/A F: (410) F: (410) jbezon@brethren.org lmartin@brethren.org 21

27 CHRISTIAN REFORMED WORLD RELIEF COMMITTEE (CRWRC), DISASTER RESPONSE SERVICES th St. SW, Suite 17, Byron Center, MI Phone: Fax: MASSACHUSETTS DISASTER SERVICES Rapid Response Volunteer clean-up teams may be deployed to handle tree removal, roof tarping, and power washing, in addition to providing spiritual care to disaster impacted communities. Organizational Capacity Building Trained volunteers work with the community-based recovery organization to help develop its systems and become operational. Financial Accounting Skilled volunteers assist recovery organizations with bookkeeping procedures and financial systems. Community Assessment of Unmet Needs Trained volunteer teams conduct door-to-door surveys of long-term recovery needs. The results become the property of the requesting community-based recovery organization as a computerized database, and can be used to estimate the cost of recovery, assist with fundraising efforts, identify community needs and prioritize cases. Construction Estimating Trained volunteers determine appropriate materials, skills, and time required for home reconstruction. Reconstruction Trained and supervised volunteer teams are able to repair and/or erect a house from the ground up. Work Groups One week teams (mostly church groups) are utilized to assist in rapid response, longer-term cleanup efforts and reconstruction. Emotional and Spiritual Care In collaboration with Christian Reformed Chaplaincy, trained volunteers are available to be deployed in the various phases of response. Community Development CRWRC may provide consultation in specific situations for Interfaith organizations who have a long-term vision for becoming a community development organization. MASSACHUSETTS DISASTER ASSETS A collection of 27 Christian Reformed Churches in the New England VOAD area that we can contact to help with the disaster. Volunteers trained as leaders and members of Early Response teams, as well as equipment available in the early stages of a disaster. An Area Manager who is in charge of the New England VOAD states who helps to contact churches and informs them of the current events of CRWRC DRS. CONTACTS Doug & Pat Guikema, Regional Project Managers Bill Adams, Director CRWRC DRS O: N/A O: C: (616) C: (616) F: (616) F: (616) dpguikema@hotmail.com badams@crwrc.org 22

28 CHURCHES OF SCIENTOLOGY DISASTER RESPONSE 448 Beacon Street, Boston, MA Phone: MASSACHUSETTS DISASTER SERVICES Grief and Life Counseling Assistance with mental and physical trauma Volunteer assistance on whatever is needed during an emergency MASSACHUSETTS DISASTER ASSETS Parishioner volunteers in the Boston Church and in Eastern and Central Massachusetts. Ability to request additional Parishioner volunteers and medical professionals through the National Church of Scientology. CONTACTS Kevin Hall, Human Rights Director O: (617) C: (617)

29 FEDERAL EMERGENCY MANAGEMENT AGENCY, REGION I 99 High Street, Boston, MA Phone: The FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA), REGION I works closely with federal, tribal, state and local governments, voluntary agencies, private sector partners, and the American public to ensure the nation is secured and prepared to respond to and recover from terror attacks, major disasters and other emergencies. FEMA Voluntary Agency Liaisons (VALs), in the Individual Assistance Program, serve as two-way liaisons between FEMA and the voluntary, faith-based and community organizations involved in disaster response and recovery. NEW ENGLAND DISASTER SERVICES Share and interpret key mass care and damage assessment information. Provide information on the status of declarations, proclamations, and recovery programs [including service delivery and Disaster Recovery Center (DRC) site information]. Coordinate and/or participate in community and voluntary agency meetings. Identify and resolve issues and trends. Encourage and support Long Term Recovery initiatives within local communities affected by disaster. Reach out to other voluntary agencies that may or may not be part of the state or local VOAD such as: Community Action Agencies, local church groups and National VOAD members. Establish and maintain a formal system of referral for emergency needs, special needs, and unmet needs. Coordinate closely with FEMA Individual Assistance Programs and Long Term Recovery Groups to avoid duplication of benefits to survivors seeking assistance. NEW ENGLAND DISASTER ASSETS Participate in all 6 New England State VOADs; develop partnerships across borders between agencies and State VOADs. Access to trainings (and trainers), materials and best practices to support local VOADs, COADs and Long Term Recovery Groups. 2 Permanent full-time Voluntary Agency Liaisons at FEMA Region I dedicated to supporting efforts of local voluntary and faith based organizations, in addition to State partners, on a year-round basis. Additional Voluntary Agency Liaisons available for deployment to Presidentially declared disasters in the state through the FEMA Reservist Workforce. CONTACTS John Stewart, Region I Voluntary Agency Liaison Arlene Magoon, Voluntary Agency Liaison O: (617) O: (617) C: (978) C: (617) F: (617) F: (617) John.Stewart@dhs.gov Arlene.Magoon@dhs.gov 24