REPORT ON QUALITY

Transcription

1 REPORT ON QULITY

2 RE THT IS RESPONSIVE We have earned the trust of those who know us best. EMPLOYEE STISFTION PHYSIIN STISFTION National Norm National Norm Engaged Workforce omparison Percentage of Physicians Who Would Definitely Recommend Provider SOURE: vatar Solutions 2014 Employee Survey, HealthStream s 2013 Physician Survey.

3 PTIENT STISFTION OUTPTIENT RE* URGENT RE Doctor Office RE National Norm Percentage of Patients Who Would Definitely Recommend Provider National Norm Percentage of Patients Who Would Definitely Recommend Provider National Norm Medical Group Percentage of Patients Who Would Definitely Recommend Provider SOURE: Press Ganey Patient Survey published July *Outpatient are includes ER visits, diagnostic imaging exams, sleep lab tests and same-day surgical procedures.

4 RE West Kendall Baptist THT IS PTIENT-ENTERED Mariners We always put the needs of our patients first South Miami Doctors Baptist Homestead 71 UM 70 Fishermen s Mt. Sinai Mercy ventura LOL OMPRISON 63 oral Gables Jackson Memorial Jackson North Jackson South Hialeah Kendall Palmetto 61.5 Palm Springs 59 Westchester 58.5 Larkin BEST HOSPITL EXPERIENE INPTIENT EXPERIENE RTING 57.5 North Shore 51 Lower Keys National verage 71 Source: onsumer Reports, a not-for-profit organization, Hospitalompare.hhs.gov, HHPS survey results published July 2014.

5 VS NTIONL OMPRISON National verage Mayo linic, MN leveland linic, OH Mass General Johns Hopkins Brigham & Women s Univ. of Washington Duke USF edars-sinai UL UPenn Barnes Jewish Northwestern NY-Presbyterian NYU UPM Mt. Sinai, NY Source: onsumer Reports, a not-for-profit organization, Hospitalompare.hhs.gov, HHPS survey results published July 2014.

6 Miami-Dade B RE LOL OMPRISON BPTIST HOSPITL DOTORS HOSPITL THT IS SFE HOMESTED HOSPITL SOUTH MIMI HOSPITL WEST KENDLL BPTIST HOSPITL We place no priority higher than the safety of our own patients. ORL GBLES HOSPITL LRKIN OMMUNITY HOSPITL Monroe 95 NORTH SHORE MEDIL ENTER MONG THE SFEST HOSPITLS ND OUTPTIENT ENTERS IN SOUTH FLORID ND THE OUNTRY HILEH HOSPITL MERY HOSPITL PLMETTO GENERL HOSPITL VENTUR HOSPITL & MEDIL ENTER SFE SURGIL RE JKSON MEMORIL HOSPITL Baptist Outpatient Services mbulatory Surgery enters Safety Record Level of ompliance JKSON NORTH MEDIL ENTER voided patient burns 100% JKSON SOUTH OMMUNITY HOSPITL Prevented patient falls 99.75% KENDLL REGIONL MEDIL ENTER Ensured right site of care, right patient and right procedure 100% dministered timely antibiotic 99.66% Reviewed safe surgery checklist 100% SOURE: MS mbulatory Surgical enter Quality Reporting Program Q3 June MOUNT SINI MEDIL ENTER PLM SPRINGS GENERL HOSPITL UNIVERSITY OF MIMI HOSPITL HOSPITL SFETY GRDE B HOSPITL SFETY GRDE HOSPITL SFETY GRDE

7 NTIONL OMPRISON BPTIST HOSPITL VS. HOSPITL SFETY GRDE DOTORS HOSPITL HOMESTED HOSPITL SOUTH MIMI HOSPITL WEST KENDLL BPTIST HOSPITL BRIGHM ND WOMEN S HOSPITL EDRS-SINI MEDIL ENTER DUKE UNIVERSITY MEDIL ENTER MYO LINI NORTHWESTERN MEMORIL HOSPITL NYU LNGONE MEDIL ENTER NEW YORK-PRESBYTERIN HOSPITL HOSPITL OF THE UNIVERSITY OF PENNSYLVNI MSSHUSETTS GENERL HOSPITL USF MEDIL ENTER UNIVERSITY OF PITTSBURGH MEDIL ENTER BRNES-JEWISH HOSPITL LEVELND LINI MT. SINI NEW YORK UNIVERSITY OF WSHINGTON MEDIL ENTER UL MEDIL ENTER SOURE: The Leapfrog Group, a not-for-profit organization, HospitalSafetyScore.org, grades published pril s a ritical ccess Hospital, Mariners is not graded.

8 RE THT FOLLOWS BEST PRTIE We have an uncommon commitment to delivering care that is timely and effective. TOP PERFORMER ON NTIONL QULITY MESURES FILED TO ERN SINGLE KEY Baptist Health oral Gables Kendall Regional Mercy Palmetto General Lower Keys ventura Fishermen s Hialeah Jackson Memorial Jackson North Jackson South Larkin Metropolitan Mt. Sinai North Shore Palm Springs UM Westchester SOURE: The Joint ommission, a not-for-profit organization, Jointommission.org, data posted October 2013.

9 The OMMONWELTH FUND HIGHEST LEVEL OF OMPLINE WITH EVIDENE-BSED STNDRDS OF RE VS. National verage UPenn UPM Duke NYU Brigham & Women s Barnes Jewish Johns Hopkins NY-Presbyterian Mayo linic, MN Univ. of Washington edars-sinai leveland linic, OH Northwestern UL Mass General Mt. Sinai, NY USF SOURE: The ommonwealth Fund, a not-for-profit organization, WhyNotTheBest.org, Overall Recommended are, data posted ugust 2014.

10 RE South Florida Regional Medal ount by healthcare system THT IS REOGNIZED We practice medicine and run our company with the utmost integrity. leveland linic, FL Mt. Sinai, FL Memorial Health Jackson Health UM Health Broward Health 2 H Tenet REOGNIZED IN 12 SPEILTIES SOURE: USNews.com, Best Hospitals Ranking.

11 SOUTH FLORID S MOST DEORTED HELTHRE ORGNIZTION Model of orporate Integrity hampion for Transparency Leader in Sustainable Health Best in lass Employer 2013 Beacon of Excellence ward Workplace Wellness Pioneer Health IT Excellence Excellence in Patient Satisfaction Miami s Preferred Healthcare Brand Gold Seal of pproval Nursing Excellence Leader in Patient Safety Exemplary Surgery Outcomes

12 strives to provide healthcare that cares. Healthcare that cares is compassionate, patient-centric and more responsive. It is safer, evidence-based, more timely and effective. Healthcare that cares delivers better results and is recognized for excellence. No matter how you measure it or who is doing the measuring when it comes to quality medical care, leads the way in South Florida. We are not only the best in our region, but our quality is on a par with some of the very best healthcare providers in the nation. BaptistHealth.net/Quality not-for-profit organization committed to our faith-based charitable mission of medical excellence