WORK ETHICS WORK ETHICS TAILORED FOR GOVERNMENT WORKERS IN KENYA NATIONAL & COUNTY LEVELS PART I
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From this document you will learn the answers to the following questions:
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1 WORK ETHICS WORK ETHICS TAILORED FOR GOVERNMENT WORKERS IN KENYA NATIONAL & COUNTY LEVELS PART I
2 NEW KENYA THE CONSTITUTION DEVOLVED GOVERNMENTS (47) NATIONAL GOVERNMENT SERVICE DELIVERY PUBLIC INTEREST SOVEREIGNTY IS WITH THE PEOPLE OF KENYA
3 USE OF TECHNOLOGY
4 WHY IS GREETING IMPORTANT?
5 WHY WORK ETHICS FOR CIVIL SERVANTS? THE CONSTITUTION OF KENYA 2010 AND SERVICE DELIVERY. LABOUR LAWS IN KENYA THE BILL OF RIGHTS IN KENYA PUBLIC PARTICIPATION QUESTIONS: WHO IS YOUR EMPLOYER? WHO IS THE STATE? WHOM ARE YOU TO SERVE AND WHY?
6 WHY WORK ETHICS?
7 WHAT IS ETHICS? DEFINITION/ GENERAL ETHICAL PRINCIPLES DISTINCTION BETWEEN MORALS AND ETHICS AND WHY ETHICS BEING CRITICAL THINKER IN YOUR SERVICE DELIVERY BE SMART SPECIFIC- ONE MAN ONE JOB MEASURABLE- QUANTIFY/QUALIFY YOUR WORK ACCURATE- DO IT WITH EXACTNESS REQUIRED/KNOWLEDGE IS POWER REAL- THE POWER OF NOW TIME-BOUND- KEEP DEADLINE FOR YOUR WORK
8 CODE OF CONDUCT/ CODE OF ETHICS MAKE YOUR OWN WORK CODE OF CONDUCT BE PRINCIPLED ADHERE TO WHAT YOU HAVE CREATED FOR YOURSELF- PERFORMANCE CONTRACT IS PERSONAL/ STANDARDS YOU WANT TO MEET REVISE YOUR CODE OF CONDUCT BE SMART WITH YOUR BOSS AND COLLEAGUES
9 THINGS TO WATCH HONESTY HARD WORK (COMPARE MONEY WITH WORK) PUT YOUR PERSONAL COMPLAINTS ASIDE RESPECT WORK ENVIRONMENT POLICIES GET TO KNOW YOUR BOSS SUPERVISOR THINK CRITICALLY THINK BEFORE YOU ACT
10 MY WORK SHOULD BRING ME JOY AND SATISFACTION
11 SENSE OF RESPONSIBILITY WHAT IS RESPONSIBILITY WHAT IS OUR SOCIAL RESPONSIBILITY CARE ABOUT COLLEAGUES NO ABSCONDING THE JOB PROFESSIONAL SECRET
12 LISTEN CAREFULLY & TAKE NOTES
13 WORK CULTURE WHAT IS WORK CULTURE? HOW CAN I DEVELOP WORK CULTURE? WORKAHOLICS BEING A FANATIC NEED DRIVEN WORK/ MOTIVATION DRIVEN WORK TO BE PART OF ME IT IS NOT FOR MONEY IT IS NOT FOR A SHOW
14 WORKPLACE ETHICS
15 CREATE FRIENDLY ENVIRONMENT
16 OOH! AM IN A WRONG PLACE!
17 WORK AS A RIGHT & A DUTY HUMAN RIGHTS FOR LABOUR DUTIES OF WORKERS DUTIES OF EMPLOYER WHY DO YOU NEED WORK? WORK IS NOT A PUNISHMENT OR MORAL SANCTION WORK SHOULD NOT MAKE ONE SAD OR UNHAPPY WORK AS SELF-FULFILLMENT/ SELF-REALIZATION
18 COMPETITIVENESS AT WORK PLACE TIME IS OF ESSENCE
19 CUSTOMER SATISFACTION WHO IS YOUR CUSTOMER? WHOM ARE YOU TO SERVE AND WHY? IS YOUR BOSS YOUR CUSTOMER? HOW DO YOU DEAL WITH THE PUBLIC? ASK YOURSELF WHY DOES MY SALARY COME FROM? THINK OF WHAT YOU ARE DOING FOR THE STATE RATHER THAN WHAT IS THE STATE DOING FOR ME (J.F. KENNEDY)
20 RESPECT TOWARDS THE PUBLIC RESPECT TOWARDS THE HUMAN PERSON (WHETHER DISABLED OR NORMAL) READINESS TO SERVE/ STEWARDSHIP AS A DUTY OBLIGATIONS RESPECT CONVENTIONAL WORKING HOURS (STIPULATED TIME) CONTRACT MIND ABOUT YOUR PERFORMANCE AND SERVICE DELIVERY
21 OFFICE MUST BE NEAT & ORDERLY
22 INTEGRITY MEASURES ETHICS & ANTI-CORRUPTION COMMISSION WHAT IS INTEGRITY? WHY DO WE NEED IT? WHAT IS CORRUPTION? IT IS NOT ONLY EMBELZZLING MONEY BUT ALSO STILLING FROM THE GOVERNMENT (STEALING TIME) BRIBING OR ACCEPTING BRIBE
23 DON TS DON T BRIBE YOUR BOSS FOR MORE FAVOURS/ FOR PROMOTION DON T BACK BITE YOUR COLLEAGUE AND DERAIL HIM FOR POSITION OR GAIN DON T USE YOUR WORK TIME FOR YOUR PERSONAL AFFAIRS / NO DISCRIMINATION DON T BRING CONFLICT AT THE WORK-PLACE DON T MAKE ENEMIES BUT COLLEAGUES AVOID BIASNESS IN SERVICE DON T FAVOUR YOUR RELATIVES OR FRIENDS
24 DON T BEHAVE TO ATTACT MORE ATTENTION FROM YOUR BOSS DON T LOOK FOR FAVOURS BUT MERITS DON T LIE IN ORDER TO APPEAR HONEST DON T ACCEPT THAT YOU KNOW WHEN YOU DON T KNOW (NEVER CHEAT) DON T PUT YOURSELF FIRST BEFORE SERVICE (LEAVE YOUR MOOD AT HOME) DON T ENGAGE IN PERSONAL TALKS AT WORK PLACE (STOP ACTIVITIES THAT ARE NOT RELEVANT TO YOUR WORK) AVOID BEING IDLE AVOID NEPOTISM AVOID BEING SPY OF OTHER COLLEAGUES
25 AVOID POLITICS / IT IS IRRELEVANT TO YOUR WORK AND CONCERN NEVER JOIN BAD GROUPINGS TO PLOT AGAINST YOUR WORK AVOID LAZY COLLEAGUES AVOID THOSE WHO DISCOURAGE YOU AVOID FAINT HEARTED PERSONS STOP NEGATIVE ETHNICITY STOP GENDER VIOLENCE AND HATRED NO TO DISCRIMINATION
26 DO S WORK DISCIPLINE THE DO S PUNCTUALITY RESPECT YOUR WORK TIME (CLOCK IN AND CLOCK OUT) LOVE YOUR JOB (PASSION FOR WORK) SINCERITY / BE CLEAR AND PRINCIPLED RESPECT OTHERS FREEDOM BE SMART BE DILIGENT / HARD-WORKING SHOW HAPPY MOOD / A PEACEFUL PERSON
27 CHERISH YOUR JOB ALL THE TIME ASK YOURSELF WHAT HAVE I DONE? RESPECT DEADLINE FOR ANY TIME OF WORK LEARN HOW TO HANDLE GREAT WORKLOAD YOU ARE NOT THE BEST BUT YOU HAVE MERITED THE JOB (COMPETITIVENESS) PLAN YOURSELF PREPARE YOUR WORK PLACE IN TIME ARRANGE YOUR OFFICE PAY ATTENTION TO WHOEVER SEEKS YOUR SERVICE BE AWARE OF CHALLENGES
28 DISCOVER YOUR POTENTIALS
29 RISK MANAGEMENT WHAT ARE THE ETHICAL CHALLENGES? WHAT ARE ETHICAL DILEMMA AT WORK? FIX IT!
30 HOW TO HANDLE WORK LOAD
31 CONSULT & SHARE
32 HOW TO DEAL WITH YOUR BOSS YOUR BOSS IS ASKING YOU TO DO SOMETHING UNETHICAL, WHAT SHOULD YOU DO? YOU ARE THREATENED WITH SACKING, WHAT SHOULD YOU DO? SEXUAL HARASSMENT, HOW SHOULD YOU HANDLE IT? HOW TO MAKE ETHICAL DECISION HOW TO MANAGE RISKS
33 PROFESSIONALISM BE OBJECTIVE AND FOCUSED BE A CRITICAL THINKER DEAL WITH WORK ISSUES/ CHALLENGES BE PART OF THE SOLUTION AND NOT PART OF PROBLEM DUE DILIGENCE YOUR AIM IS TO IMPROVE OR MAKE THE WORK BETTER THAN HOW YOU FOUND IT MAKE BETTER CARE FOR YOUR SUCCESSOR REMEMBER TO HAND-OVER YOUR OFFICE
34 KNOW YOUR WORK VERY WELL BE READY TO INCREASE YOUR KNOWLEDGE BE PREPARED FOR UNKNOWN SURPRISES BUILD UP YOURSELF DOING THE JOB RESPECT THE BUREAUCRACY
35 GROWTH SCALE
36 TEAM PLAYER BE A ROLE MODEL LEARN HOW TO WORK WITH OTHERS ENCOURAGE OTHERS TO BE PERFORMERS PARTICIPATE IN TERM BUILDING MEETINGS MAKE CONTRIBUTION INSPIRE OTHERS BE POSITIVE THINK WELL BE RECONCILER / BE AN AMBASSADOR BE A PARTICIPANT AND NOT SPECTATOR
37 TEAM PLAYER
38 WORK WITHOUT SUPERVISION BE YOUR OWN BOSS BE MATURE AND RESPONSIBLE DEVELOP APTITUDE CHANGE THE WORK ATTITUDE TOWARDS WORK NEVER WORK UNDER SUPERVISION NEVER ABSCOND WORK IN THE ABSENCE OF YOUR BOSS
39 CORPORATE SOCIAL RESPONSIBILITY RESPONSIBILITY INTERNALIZING RULES AND PRINCIPLES BE THE CARE-TAKER OF YOUR NEIGHBOUR IF THE STATE FAILS WE ALL FAIL
40 THEORY OF PROGRESS
41 A STRONG WORK ETHICS IS FOR SUCCESS
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