A GUIDE TO OPENING A FOOD PREMISES

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1 A GUIDE TO OPENING A FOOD PREMISES Introduction Everyone who intends to operate a food premises must notify the health unit where their business will be located. The protection of food is an important part in the operation of a food service business. It is estimated that approximately two million cases of food borne illnesses occur per year in Canada. Operating a safe, sanitary food premises can help to prevent these illnesses from occurring. Under the Health Protection and Promotion Act a food premises is defined as: a premises where food or milk is manufactured, processed, prepared, stored, handled, displayed, distributed, transported, sold or offered for sale, but does not include a private residence. Food is defined as food or drink for human consumption and includes an ingredient of food or drink for human consumption. A well-run operation reduces both food wastes and the risk of negative publicity. It also attracts customers. Before you open your food premises, Public Health Inspectors are available to assist you even at the early stages when you are perhaps just thinking of purchasing/leasing or renovating an establishment. Through the required review of your facility plans and proposed menu we can help ensure that your equipment, refrigeration, sanitary facilities to mention a few, are sufficient for your needs. Proper equipment and layout ensures a well run, economically viable operation that protects the public s health. We can help by providing information and advice to you and your staff during inspections of your facility. We also provide food handler training seminars. Inspections and training programs are in place to help prevent problems from occurring within your food premises. You and the Public Health Inspector share a common goal - TO SERVE SAFE, QUALITY FOOD TO THE PUBLIC. The purpose of this guide is to provide information on what is required to operate a food premises, and on the services provided by the Health Protection Department. Food Premises Regulations Operating a food premises in Ontario falls under Regulation 562 of the Health Protection and Promotion Act. Public Health Inspectors conduct inspections of premises serving food to the public under this act and its regulations. This regulation can be accessed at or you may contact the Ontario Government bookstore at for a copy. 1

2 The Food Premises Regulation provides direction on the requirements of various types of food premises and exemptions to sections of the regulation in certain conditions. Consider what type of food premises you intend to operate and check the regulation for specific requirements. Catering vehicle Mobile Preparation Premises Street Vending Cart Fixed Premises (includes production facilities, full service or take out) Planning Plans and specifications to establish, build, change a food premises, or significantly renovate, require approval by a Public Health Inspector. The layout of your establishment is important for good sanitation. Poorly arranged equipment may create health hazards and affect the economic viability of your operation. Good planning should allow for the smooth and orderly flow of work from receiving to serving and the return of soiled dishes and utensils to the dishwashing area. The design, construction and installation of food service equipment are important to the sanitary operation of a food premise. An important issue to consider in the planning stage is the size of your kitchen to ensure it is large enough to accommodate the number and types of meals you intend to prepare and the number of staff required to work in the area. It is also important to consider the number of sinks required and the most appropriate location for each sink in order to allow for the plumbing to be roughed in the proper location. Some food equipment suppliers and architects will advise and assist you in preparing plans and developing layouts. Public Health Inspectors can also provide assistance. Property Site Plan Provide a site plan showing the location, civic address, and lot and concession (if applicable) of your proposed establishment. In the plan, indicate the following: Source of Water Please indicate if your water supply is a municipal supply or a private water supply. If your water supply is a well, show the location of the well on your plan. Sewage Disposal Please indicate if your premises will be served by a municipal sewer system, or if private onsite sewage disposal is required or already in place. If the sewage disposal system is already in place, show the location of the system on the plan and provide any information available on the system i.e. date of installation and size. Garbage Storage show location of garbage storage area, grease storage receptacle and recyclables. Parking show parking areas and driveways. REMEMBER Approval of plans by the Public Health Inspector does not mean that zoning, building, or other requirements by other authorities have been met. 2

3 Water Supply You must be able to provide an adequate supply of hot and cold water under pressure. The water supply must be potable (safe to drink). (A surface body of water without adequate treatment is never considered a safe supply). If your water supply is not a municipal supply you may fall under Ontario Regulation 319 Small Drinking Water Systems. Any new premises that fall under this regulation must comply fully before opening. Sewage Disposal Where onsite sewage disposal is required, approval must be in place before construction begins. An assessment of the property and its proposed use will be conducted to ensure sufficient area is available to accommodate a sewage disposal system. In cases where an onsite sewage disposal system already exists, but it was designed for a different use, an assessment is also required before you change the use of the system. The Part VIII Building Official at the Leeds, Grenville and Lanark District Health Unit must approve all sewage disposal systems. Areas not covered by the Leeds, Grenville and Lanark District Health Unit include Rideau Lakes, Westport and Tay Valley. Individuals residing in these areas should contact their township office. Garbage Disposal Describe your method of garbage disposal and ensure that you provide: Sufficient, suitable enclosed areas for storage of garbage, grease and recyclables. Sufficient outdoor garbage receptacles, especially if providing take out service. Landscaping Plan parking areas and driveways so they will not interfere with sewage disposal systems and well water supplies. Provide for dust control in unpaved areas. Building Plan A plan must be submitted (preferably to scale) of your facility showing the location of all rooms within the facility. This includes food preparation, utensil cleaning and sanitizing, storage, service areas, washrooms, and locker areas. Layout of Facility Produce a diagram of all rooms. See example on page 5. Plan a good flow pattern for handling foods from receiving through to the serving of foods. Ensure adequate refrigeration and storage space to handle the volume of foods expected. Ensure adequate separation between dirty/clean dishes, and raw/ cooked or ready-to-eat foods. Living quarters must be completely separate from any room where food is prepared, served or stored. 3

4 Provide conveniently located separate hand wash sinks in food preparation areas. Additional hand wash sinks may be required in bar areas or wait stations. Consult a Public Health Inspector. Ensure sinks for food preparation, are considered and located appropriately. Sanitary Facilities Under the Ontario Food Premises 562 section 68- Every food premises that provides seating for customer use, shall provide at least one separate sanitary facility (one male and one female washroom) for each sex. Check with your local Building Inspector to determine the number of actual toilets, urinals and hand sinks required within your washroom(s) based on the number of seats you are proposing. All hand wash sinks must have a supply of hot and cold running water, liquid hand soap and a method of drying hands i.e hand dryer, paper towel. Floors, Walls and Ceilings Describe the type of finish you plan to use on the floors, walls and ceilings throughout your establishment. All finishes must be smooth, non-absorbent and easily cleanable in all areas where: food is prepared, served or stored utensils are washed washrooms are located Base junctions where the wall and floor meet should be coved, for ease of cleaning. Janitorial Facilities Every premise should have a utility sink for equipment such as floor mops. Adequate space is required for the storage of cleaners and cleaning equipment, and must be separate from food preparation and food storage areas. Equipment Plan Show location of all equipment within the food premises: List all planned equipment. A three-compartment sink or commercial type dishwasher is required for dishwashing. Provide a sink large enough to clean your largest pots and/or pans. Arrange and install equipment to provide easy access for cleaning. 4

5 EXAMPLE MENU Provide a sample menu for your establishment. What you plan in your menu has an important impact on the layout of your facility and the equipment needed. Your menu selection will determine: Type and number of refrigeration units needed. Type and number of freezer units. Hot holding equipment necessary for safe handling of foods to be served hot. Flow process of foods through your facility. 5

6 Display units for ready-to-eat foods. Please complete the Notice of Intention to Operate a Food Premises form once the required information is available and send to your nearest health unit office. FOOD SAFETY TRAINING Education of both food service employees and managers is probably the most effective method of obtaining compliance with the regulations. Training enables people to do their jobs well. It improves staff efficiency, gives them a sense of pride and promotes professionalism. While currently not mandatory, food service workers and managers are strongly encouraged to attend an approved safe food handling course. The health unit provides several options for staff to receive their Food Handler Certification. This certification is accepted by health units across the province. The Food Handler Training Program is provided by the Community Health Protection Department at the Leeds, Grenville and Lanark District Health Unit. The seminar course is approximately 6 hours in duration. Each participant must complete an examination with a passing grade of 70% in order to receive certification as a Food Handler under the Ontario Public Health Standards and the Food Safety Protocol published by the Ministry of Health and Long Term Care. The health unit regularly conducts food handler certification courses throughout the year. If food service employees and managers are unable to attend the day course, they may wish to consider a home study course. In Good Hands is a web based course that students may access through the internet. To become certified, an exam must be proctored by health unit staff. Food Handler Training topics includes: Role of the Board of Health Public health legislation and regulations Outline of food safety management principles (including HACCP) Safe handling, preparation, storage (including basic microbiology, safe food supplies, adverse reactions to food, safe food preparation/storage) Food handler hygiene Food premises sanitation, design, maintenance Prevention of food allergies, incidents and response Food related issues arising from floods, fires, power outages or other situations that may affect food safety Contact our office to find out when the next safe food handling course is being offered or to enquire about the home study course or visit our website at OTHER AGENCIES The Community Health Protection Department at the Leeds, Grenville and Lanark District Health Unit, has authority under the Health Protection and Promotion Act and the Ontario Building Code Act regarding regulations respecting both food premises and sewage disposal. Operating a food premises may require approvals and permits from other provincial and municipal departments and agencies. The following agencies are some sources you should consult when planning a food premises. There may be other agencies that will need to provide approvals or input depending on the nature of your business. These may include: 6

7 Municipal, town or city building Inspectors for building permits Municipal, town or city zoning departments for zoning by-laws Fire Marshall s Office Liquor License Board of Ontario Ontario Hydro re electrical permits Canadian Food Inspection Agency (if processing food and labelling requirements) Ontario Ministry of Agriculture and Food (agriculture related food premises) Additional legislation that may apply to your food premises could include: Ontario Fire Code (Municipal Fire Department) Ontario Building Code (Municipal Building Department) Local Municipal by-laws (e.g. garbage areas, zoning) Alcohol Licensing/Liquor Licence Act Smoke-Free Ontario Act Small Drinking Water System Regulation (HPPA Ontario Regulation 319) HEALTH UNIT OFFICE LOCATIONS Main Office Brockville Branch Offices Gananoque 458 Laurier Blvd. 375 William Street South, Suite 200 Brockville, ON Gananoque, ON K6V 7A3 K7G 1T2 Phone: (613) Phone: (613) Kemptville 2675 Concession Road Kemptville, ON K0G 1J0 Phone: (613) Smiths Falls 25 Johnston Street Smiths Falls, ON K7A 0A4 Phone: (613)

8 Head Office: 458 Laurier Blvd. Brockville, Ontario K6V 7A3 Tel: (613) COMMUNITY PROTECTION Fax: (613) Johnston Street Smiths Falls, Ontario K7A 0A4 Tel: (613) Fax: (613) HEALTH DEPARTMENT NOTICE OF INTENTION TO OPERATE A FOOD PREMISES Business Name Street Address Mailing Address Owner Corporation Name/Number Town/City Postal Code Municipality Telephone (Business) Telephone (Cell) Fax Organization (Please one) Sole Proprietorship List Owners or Directors of Corporation Partnership Corporation Please indicate if: New Premises Alteration Re-opening Temporary Permanent Date of Opening Months of Operation if not year round: to Hours Open to Water Source Sewage Disposal Type: Licensed by: L.L.B.O. (Y) (N) Outdoor Patio (Y) (N) No. of Certified Food Handlers Proposed No. of Food Handlers Proposed No. of Managers Total Seating 1. Property Site Plan 2. Building and Equipment Plan 3. Brief Description of Your Proposed Operation 4. Enclose a Menu ATTACH THE FOLLOWING TO YOUR NOTICE Dated this day of, 20 Signature of Owner/Director Personal information on this form is collected under the authority of the Health Protection and Promotion Act S.O. 1983, C10, and will be used for the provision of recording information for the Community Health Protection Department. Questions concerning the collection of this information should be directed to the Director of the Community Health Protection Department of the Health Unit, 458 Laurier Blvd., Brockville, Ontario K6V 7A3 (613)

9 O: HPD 11/06 R: CHP 03/ Checklist: Planning Guide for Opening a Food Premises Call your local Public Health Inspector for food premises requirements. Review Food Premises Regulation (Ontario Regulation 562) and Guide to Opening a Food Premises - Contact your Building and By-law Departments for local requirements Draft a floor plan layout of the proposed food premises Provide name of business and business address when established Provide owner/operator name, mailing address and telephone number Submit floor plan and menu to your local Public Health Inspector for review Call your local Public Health Inspector for an opening inspection GENERAL REQUIREMENTS FOR A FOOD PREMISES Separate hand wash basin with a liquid soap dispenser and paper towel dispenser Double utensil washing sink with a drain rack Three compartment sink with a drain rack for cleaning multi-use eating utensils and/or Commercial mechanical dishwashing machine for cleaning multi-use eating utensils Vegetable preparation sink may be required Adequate cold storage refrigeration and freezer space Accurate thermometers for all refrigeration and freezer equipment Food probe thermometer for checking internal food temperatures Adequate hot holding equipment Adequate dry food storage space and bulk food containers, shelving 6 inches off floor. Adequate sanitizer and sanitizer test strip papers Adequate lighting in all food handling/preparation/storage areas Floors covered with a smooth, non-absorbent, washable surface Walls covered with a smooth, non-absorbent, washable surface Ceilings covered with a smooth, non-absorbent, washable surface Walk-in cooler floor, walls ceiling, and shelving shall have smooth washable surface Separate area for floor waste water, slop sink and cleaning chemicals Washroom shall be equipped with liquid soap dispensers and paper towel dispensers Adequately sized exhaust canopy vented to outside air Storage space for staff belongings Contact building department for washroom requirements If not connected to a municipal drinking water system, contact the health unit for risk assessment of drinking water system Integrated pest management system in place Windows and doors screened if you wish to leave them open for ventilation. R: February 2012 s:\hprot\hprot shared staff folder (draft work)\food safety\2012\opening a food premise-information package.doc 9

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