Statewide Contract for Court Reporting Services
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1 Statewide Contract for Court Reporting Services Statewide Contract Webinar SPD-CP031b Georgia State Purchasing Division
2 Your Presenter Title: Category Manager Josh Borden Experience: C.P.M., Services Section 19 years State of Georgia Purchasing Contact Information: Page 2
3 Purpose of this Webinar The purpose of this webinar is to: Explain the purpose of the Statewide Contract Review the benefits of the Statewide Contract List specific details related to the Statewide Contract List the benefits of the Statewide Contract List the steps you follow to find the Statewide Contract on the SPD website Review FAQs related to the Statewide Contract Describe the procedures for obtaining more information about the Statewide Contract. Page 3
4 Purpose Court Reporting is increasingly used in both private and public sectors for recording of public and private proceedings. Recognizing the importance of verifying the information provided as a part of public procurement to those that are providing services to constituents statewide, hearings, or proceedings, this solicitation is engineered to assist agencies statewide in obtaining information quickly and accurately related to the proceedings and/or procurements. Page 4
5 Purpose The purpose of the Court Reporting Services Statewide Contract is to: Provide State Agencies, Municipalities and Organizations a consistent approach to requesting and receiving court reporting services. Page 5
6 This contract includes the following: Court Reporting Transcription Services Offerors Conferences Administrative Hearings Legal Proceedings Page 6
7 Statewide Contract Details About Background Investigative Reports Statewide Contract : What is the Contract Number? SWC Is it a Renewal? Does it Replace an Existing Contract? No No State Purchasing Division Slide 7 What is the Contract Term? Does it Allow the Use of the P-Card? Who is the Person to Contact with Questions: 5 Years What is the Expiration Date? Yes Edwina Berry edwinaberry@happyfaces.net Page 7
8 Key Benefits The Background Investigative Reports Statewide Contract provides the following benefits: Quick Access to Arranging for Court Reporting Services Three Levels of Service Delivery Follow Up Services when Additional Information is required Backup Storage of Proceedings and Documentation Page 8
9 Key Benefits And probably the most important benefits of our new Court Reporting Services Statewide Contract : There is no monthly fee or setup fee! You can schedule with less than 48 hours if needed! Transcripts can be provided in.pdf, ACCII, Word Page 9
10 Where to Find this Statewide Contract The contract is available for use through the State Purchasing Statewide Contract Index Listing under Court Reporting Services Statewide Contract Here is the link to the Contract Index Link: Page 10
11 Where to Find this Statewide Contract Here is how you access the State Purchasing Statewide Contract Index Listing without the link: 1. Display the State Purchasing Division website 2. Click on Contracts 3. Click on Statewide Contracts Index 4. Once the Statewide Contracts Index page displays, you can choose one of the methods available to access the statewide contracts Page 11
12 Where to Find this Statewide Contract STATEWIDE CONTRACTS State Purchasing establishes competitive statewide contracts for a wide variety of products, services, and equipment. These contracts cover commonly used commodities such as office furniture, motor vehicles, natural gas, liquid petroleum, paint, ammunition, asphalt, and much more. In order to find the contract that best fits your needs, use the following menu of search options. If you have questions pertaining to a specific contract, please contact the State Purchasing Buyer identified in the contract information, or contact the State Purchasing office at MENU Choose one of the methods below to access Statewide Contracts list of Statewide Contracts (Alpha order) list of 5 Digit NIGP codes assigned to Statewide Contracts Search for Statewide Contracts by keyword Search for Statewide Contracts by Major NIGP Category RETURN Page 12
13 How to Use this Contract Agency/ University Purchasing Officers will contact Happy Faces Services, Inc. and will need to provide an initial listing of all users that will need access/passwords to the system. Happy Faces will work with the agencies to provide onboarding support and training. To familiarize yourselves with Happy Faces, please visit them at Agencies can immediately schedule requests online for Court Reporting Services. Agencies requiring further support in scheduling services should call For Systems Issues, please contact Michael Hairston at Page 13
14 FAQs The following list provides a list of questions and answers: Question Answer Who should I contact at Happy Faces? Do they have a help desk? Is there training involved? What information will I need to provide to schedule? What if I don t know what I need? Edwina Berry is the primary contact, but their staff is ready to assist. Yes. Yes, training is available if needed. Most of the screens and forms are self explanatory. The date, time, location and any specific information as to directions should be readily accessible. You will also need your billing information. Contact your APO/CUPO for standard requirements. A transcript of all Offerors Conferences is required to document questions asked and information provided to vendors. Call the specialists at Happy Faces to assist you with further identifying needs. Page 14
15 FAQs The following list provides a list of questions and answers: Question Answer What if I lose my User ID and password? Contact Happy Faces to have it reset. How do I pay for the search? Who can complete a request for services? What if I need a type of court reporting services that is not on the current Statewide Contract? Happy Faces accepts the State Purchasing Card. A Bill Me option is available to designated APO/CUPO. The APO and CUPO will designate authorized persons that can use the system and who will be authorized to incur expenses on behalf of the State. Contact Josh Borden with State Purchasing. Page 15
16 FAQs The following list provides a list of questions and answers: Question Answer When do I pay? You will provide your P Card information when you request the services. The charges will post when the transcribed documents have been provided to you. Page 16
17 For More Information If you have questions about this Statewide Contract: Submit Questions to: Vendor Contact Information: Address: Person to Contact: Josh Borden Phone Number: This webinar: A copy of this webinar will be posted on the SPD website on the Statewide Contracts page Address: edwinaberry@happyfaces.net Person to Contact: Edwina Berry Phone Number: Page 17
18 Questions? Page 18
Electronic Notification (enotification) Department of Administrative Services State Purchasing Division. statepurchasing.doas.georgia.
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