Foglight. Managing Storage in Virtual Environments Installation and Configuration Guide

Transcription

1 Foglight Managing Storage in Virtual Environments Installation and Configuration Guide

2 2013 Quest Software, Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Quest Software, Inc. The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Quest Software World Headquarters LEGAL Dept 5 Polaris Way Aliso Viejo, CA [email protected] Refer to our Web site for regional and international office information. Patents This product is protected by U.S. Patents # 8,175,863. Trademarks Quest, Quest Software, the Quest Software logo, Foglight, IntelliProfile, PerformaSure, Spotlight, StealthCollect, TOAD, Tag and Follow, Vintela Single Sign-on for Java, vops, and vfoglight are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries. For a complete list of Quest Software s trademarks, please see Other trademarks and registered trademarks are property of their respective owners. Third Party Contributions This product contains some third party components. For a complete list, see the License Credits page in the online help. Installation and Configuration Guide March 2013 Cartidge Version 2.5.0

3 Managing Storage in Virtual Environments: Installation and Configuration Guide 3 Table of Contents Introduction to this Guide...6 About Quest Software, Inc Contacting Quest Software... 6 Contacting Quest Support... 6 Foglight for Storage Management Hardware, System, and Database Requirements...8 Prerequisites for Storage Data Collection... 9 Recommendations for Using Physical Hosts... 9 Hardware and Software Requirements... 9 Hardware Requirements Summary Tables Small Environment Requirements Summary Table Large Environment Requirements Summary Table Supported Platforms Disk Space Requirements on FglAM Server Network Ports Used Supported Platforms Storage Device Requirements Fibre Channel Switches NetApp Filers Storage Arrays Installing and Enabling Foglight for Storage Management...21 Installing Foglight for Storage Management Enabling Foglight for Storage Management 2.5 on Foglight for Virtualization, Enterprise Edition Upgrading vfoglight Storage 2.0.x to Foglight Storage for Management Upgrading vfoglight Storage 1.6.x to Foglight for Storage Management Installing Foglight for Storage Management on a Foglight System Installing the Permanent Foglight for Storage Management License Installing the Foglight for Storage Management Cartridge Configuring FglAM for Storage Collections Increasing FglAM Buffer Cache Size Deploying Storage Agents About the Foglight for Storage Management Dashboards... 32

4 Managing Storage in Virtual Environments: Installation and Configuration Guide 4 Table of Contents Storage Device Setup and Configuration Defining and Editing the VMware Performance Agent Editing Existing VMware Performance Agents...37 Navigating to the Storage Device Setup Wizard Deploying and Installing the Foglight for Storage Management Agent Master Cartridge Common Wizard Flow Procedures for Storage Device Setup Connection Attempt Error Procedures No Credential Incorrect Credentials Connection Refused Creating New Credentials Selecting an Existing Credential Editing the Credential Password Releasing the Foglight Lockbox Storage Environment Administration Storage Collector Agents View StorageAgentMaster Monitor Agents View Create a Storage Agent Master Support Bundle Check Support Status Uninstalling the Storage Agent Master Cartridge Backup SAM Data Agent Alarms View Editing Agent Properties Status Tab Credentials Tab Discovered Targets Tab Array Details Tab Tuning Manager Settings Tab Credentials and Lockbox Management Creating a Lockbox Creating a Credential Changing Credential Passwords Deleting a Credential Removing a Resource Mapping...76 Using Credential Insider Information StorageCollector Agent Schedule Editor Accessing and Modifying Foglight for Storage Management Collection Intervals Configuring Storage Resource Devices for Monitoring Configuring Agents to Collect Data from Fibre Channel (FC) Switches Brocade SAN Switch Monitoring... 85

5 Managing Storage in Virtual Environments: Installation and Configuration Guide 5 Table of Contents Cisco SAN Switch Monitoring...90 Configuring Agents to Collect Data from NetApp Filers Configuration Requirements Configuring Agents to Collect Data from Storage Arrays Dell Compellent Monitoring EMC CLARiiON Monitoring Using CLI EMC VNX and CLARiiON Monitoring Using SMI Hitachi Data Systems Monitoring HP EVA Monitoring Appendix: Vendor-specific SMI Provider and Device Setup Procedures Configuring the EMC SMI Provider for CLARiiON or VNX Verifying if Statistics Logging is Enabled on the Arrays using TestSMI Provider Enabling Statistics Logging on the EMC Array Using Unisphere Enabling Statistics Logging on the EMC Array Using Navisphere Index

6 Introduction to this Guide Welcome to Foglight for Storage Management. This guide walks you through the procedures to install and configure Foglight for Storage Management. In addition, it provides details on system, hardware, and database requirements. For detailed procedures on using the Foglight for Storage Management, see the Managing Storage in Virtual Environments User and Reference Guide. About Quest Software, Inc. Established in 1987, Quest Software (Nasdaq: QSFT) provides simple and innovative IT management solutions that enable more than 100,000 global customers to save time and money across physical and virtual environments. Quest products solve complex IT challenges ranging from database management, data protection, identity and access management, monitoring, user workspace management to Windows management. For more information, visit Contacting Quest Software Mail Web site Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA USA Refer to our Web site for regional and international office information. Contacting Quest Support Quest Support is available to customers who have a trial version of a Quest product or who have purchased a Quest product and have a valid maintenance contract. Quest Support provides unlimited 24x7 access to our Support Portal at From our Support Portal, you can do the following:

7 Managing Storage in Virtual Environments: Installation and Configuration Guide 7 Introduction to this Guide Retrieve thousands of solutions from our Knowledge Base Download the latest releases and service packs Create, update, and review Support cases View the Global Support Guide for a detailed explanation of support programs, online services, contact information, policies, and procedures. The guide is available at:

8 1 Foglight for Storage Management Hardware, System, and Database Requirements Foglight for Storage Management monitors virtual environments, providing performance and capacity management metrics to assist you in: Improving management of VMware environments from host to storage. Gaining the information required to optimize storage performance associated with your virtual server environment. Ensuring service level agreements are met. Maintaining high levels of customer satisfaction. Avoiding the loss of cost savings already achieved with virtualization. Foglight for Storage Management gathers extensive performance metrics and presents that data in a graphical interface using architectural diagrams, graphs, alerts, and drill-down screens to quickly identify virtual and physical storage problems. It fully supports VMware (vcenter and vsphere) environments, allowing users to browse through their virtual infrastructure to identify storage performance, capacity, or topology issues. The hardware, system, and database requirements needed to install Foglight for Storage Management vary depending on the number and type of objects for the type of data being collected. This chapter provides the following pre-installation details: Prerequisites for Storage Data Collection Hardware and Software Requirements Supported Platforms For remote Agent Manager installation procedures, see the Foglight Agent Manager Installation Guide. Network Ports Used Supported Platforms Storage Device Requirements

9 Managing Storage in Virtual Environments: Installation and Configuration Guide 9 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements Important At a minimum, you are required to provide hardware matching or exceeding the specifications in this chapter. You should not consider doing a production implementation without conducting a proper scoping and sizing exercise. To arrange for a sizing analysis, contact your Quest Software Sales representative. Prerequisites for Storage Data Collection The StorageAgentMaster (SAM) cartridge contains the code that collects from the various storage devices. The storage collection service is a C# application that executes on a 64-bit Windows server, and uses an embedded PostGreSQL database to preprocess collected storage data for Foglight. Deployment of this cartridge to the appropriate Foglight Agent Manager (FglAM) host must be accomplished using the Storage Device Setup Wizard. For more information, see Configuring Storage Resource Devices for Monitoring on page 85. Windows Server 2003 Standard Edition x64 with Service Pack 2 or later is the minimum required OS. Windows Server 2008 R2 is recommended. The SAM installer requires that the Microsoft.NET Framework 3.5 SP1 be installed before running the installation and checks for its existence. Note When using a Windows 2008 Standard Server machine, the user must disable IPv6 and the server must not have a virtual NIC configured. Recommendations for Using Physical Hosts While the use of VMware virtual machines to host the Agent Manager and the StorageAgentMaster cartridge is supported, it is recommended that a physical host be used for any large production deployment of Foglight for Storage Management. The Storage Collection Service makes extensive use of the underlying PostGreSQL databases. It requires the same considerations that any production database application receives in terms of I/O and CPU performance. Important It is recommended that the StorageAgentMaster cartridge be installed on a separate FglAM server, rather than the embedded FglAM server executing on the Foglight Manager Server. A separate FglAM server for SAM is required for larger environments, with over 1000 VMs collecting data. Hardware and Software Requirements Due to the potential for a very large number of objects being collected, analyzed, and maintained by the application, there are several aspects of the underlying server that must be taken into account.

10 Managing Storage in Virtual Environments: Installation and Configuration Guide 10 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements The sizing of the supporting server or virtual machine (VM), depends upon the size of the underlying environment. Small Collection Environments Less than 1000 VMs Large Collection Environments More than 1000 VMs Sufficient processing power and CPU memory must be present to support effective collection and server data handling and analytics. Collected data is staged in memory prior to passing to the collector database. Large Filers and arrays may contain multiple MBs (or even GBs) worth of streaming data during collection, requiring a minimum of one GB of memory. Hardware Requirements Summary Tables The following sections provide: Small Environment Requirements Summary Table on page 10. Large Environment Requirements Summary Table on page 11. Small Environment Requirements Summary Table A small environment, with fewer than 1000 VMs, can typically have its storage collection handled by using the StorageAgentMaster installed on the embedded FglAM that is available on the Foglight Management Server machine. Small environments must meet the following requirements. Server, Database, StorageAgentMaster, on a 64-bit Windows Platform CPU RAM 8-way 2.4 GHz CPUs one of the following: 2 quad core 4 dual core 8 single core 20 GB in total: 8 GB for Foglight Management Server 6 GB for Foglight database repository 2 GB for operating system 2 GB for StorageAgentMaster 2 GB for Storage Agent Master repository

11 Managing Storage in Virtual Environments: Installation and Configuration Guide 11 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements Storage Storage: 51 GB for StorageAgentMaster code and repository 60 GB for Foglight Management Server 120 GB for Database Repository If using an embedded database repository: Total of 231 GB on RAID device(s) available on the Foglight Management Server machine: If using an external database repository: 111 GB on RAID device available on the Foglight Management Server machine 120 GB on a RAID device for the external Database Repository Large Environment Requirements Summary Table A large environment, with more than 1000 VMs, requires that the StorageAgentMaster and FglAM be installed on a server that is separate from the Foglight Management Server machine. Requirements for both machines are outlined below. Refer to the System Requirements and Platform Support Guide for virtual machine and Foglight Agent Manager collection requirements. Server and Database, 64-bit Platforms CPU RAM Storage 4-way 2.4 GHz CPUs one of the following: 1 quad core 2 dual core 4 single core 16 GB in total: 8 GB for Management Server 6 GB for database repository 2 GB for operating system If using a built-in embedded database repository: 220 GB, on a RAID device If using an external database repository: For Foglight Management Server: 60 GB, on a RAID device For Database Repository: 160 GB, on a RAID device

12 Managing Storage in Virtual Environments: Installation and Configuration Guide 12 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements StorageAgentMaster and FglAM server, 64-bit Windows Platform CPU RAM Storage 4-way 2.4 GHz CPUs one of the following: 1 quad core 2 dual core 4 single core 6 GB in total: 2 GB for Storage Agent Master 2 GB for Storage Agent repository 2 GB for operating system 100 GB on a RAID device Note For remote Agent Manager installation procedures, see the Foglight Agent Manager Installation Guide. Supported Platforms Foglight for Storage Management requires a Foglight Agent Manager (FglAM) installed on a 64-bit Windows server, to support the agents used to collect from Storage devices. The FglAM physical or virtual machine must be running one of the following operating systems. Note Foglight for Storage Management requires Microsoft.NET Framework 3.5 SP1. Windows Server 2003 SP2 x64 Windows Server 2008 SP2 x64 Windows Server 2008 R2 Important The FglAM must be configured to use English_United States for both the System Locale and Input Locale. For the parameter changes required to effectively execute storage collections, see Configuring FglAM for Storage Collections on page 29. Disk Space Requirements on FglAM Server To maintain reasonable memory loads and peak I/O performance, the StorageAgentMaster (SAM) program files and PostGreSQL Database should be run on separate physical drives or Logical Unit Number (LUNs) whenever possible. The SAM program files are installed in the Windows Program Files directory, on the selected drive. The install process provides a separate installation path for the PostGreSQL Databases. The following disk/spindle partitioning is recommended:

13 Managing Storage in Virtual Environments: Installation and Configuration Guide 13 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements With two spindles: The SAM data (prismdb) and Trace Logs (hztracedb) can be co-resident with the SAM program files. The Collector data (hdccs) should be on the second disk. With three spindles: Trace Logs (hztracedb) can be co-resident with the SAM program files. The Collector data (hdccs) should be on the second disk. The SAM data (prismdb) should be on the third disk. With four spindles: The SAM program files will be installed on the disk containing the Windows Program Files (typically Windows System Disk - C:. The Collector data (hdccs) should be on the second disk. SAM data (prismdb) should be on the third disk. The Trace logs (hztracedb) should be on the fourth disk. The space reserved for backups and support bundles can be put on any disk or spindle. The amount of disk space required varies directly with the size of the environment under management. For the previously defined small environment, 51 GBs of data space is a minimum and 100 GB is recommended. The space is apportioned as follows: SAM data GBs. This is directly proportional to the size of the environment being managed). Collector data GBs. The Collector database is directly proportional to the size of the collected data stream and the number of overlapping collections, dictated by the collection schedule. The default is seven days worth of history. Trace logs 1-4 GBs. The trace database is fairly constant and indirectly related to the size of the environment under management. The default is seven days worth of history. Backups and Support GBs. Backups of the collector data are done every two days, and four backups are retained. Storage support bundles can easily be several GBs. Databases must be regularly backed up and maintained to reduce wasted space. Network Ports Used The Foglight for Storage Management application uses several standard TCP/IP ports for its collections. These ports must be opened and traffic allowed between the target (the server or object being collected), and the FglAM Host with SAM installed. The following list provides network port requirements: Cisco SSH port 22. Brocade Host SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host.

14 Managing Storage in Virtual Environments: Installation and Configuration Guide 14 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements HP EVA SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host (that is, host running Command View). EMC CLARiiON Unix For collection using the CLI-Navisphere connection to the management host requires port 22 (SSH). EMC CLARiiON Windows For collection using the CLI-Navisphere connection to the management host via WMI (RPC) using 135/TCP and 445/TCP and all ports above HDS AMS SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host (host running the Hitachi Command Suite). If the Tuning Manager is used, then connection to the management host via WMI (RPC) using 135/TCP and 445/TCP and all ports above 1000 are also required. EMC CLARiiON or VNX SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host (the host running SMI-S Provider V4.3.2 or higher). NetApp DataOnTap API query using 80/TCP or 443/TCP to each filer. Dell Compellent SMI-S query using 5988/TCP (non-ssl) or 5989/TCP (SSL) to the management host (the host is running Compellent Enterprise manager 6.1 Software or later). Supported Platforms Foglight for Storage Management requires a physical or virtual machine running one of the following operating systems. Note Foglight for Storage Management requires Microsoft.NET Framework 3.5 SP1. Windows Server 2003 SP2 x64 Windows Server 2008 SP2 x64 Windows Server 2008 R2 Important The server on which Foglight for Storage Management is installed must be configured to use English_United States for both the System Locale and Input Locale. Storage Device Requirements Foglight for Storage Management collects data from: Fibre Channel Switches: For configuration details, see Fibre Channel Switches on page 15. For configuration procedures, see Configuring Agents to Collect Data from Fibre Channel (FC) Switches on page 85. NetApp Filers: For configuration details, see NetApp Filers on page 16.

15 Managing Storage in Virtual Environments: Installation and Configuration Guide 15 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements For configuration procedures, see Configuring Agents to Collect Data from NetApp Filers on page 95. Storage Arrays: For configuration details, see Storage Arrays on page 17. For configuration procedures, see Configuring Agents to Collect Data from Storage Arrays on page 99. Fibre Channel Switches Foglight Storage Manger collects data from the following switches: Brocade Switches See Brocade SAN Switch Collection Configuration Requirements on page 15 for configuration requirements. Cisco Switches See Cisco SAN Switch Collection Configuration Requirements on page 15 for configuration requirements. For Fibre Channel switch configuration procedures, see Configuring Agents to Collect Data from Fibre Channel (FC) Switches on page 85. Brocade SAN Switch Collection Configuration Requirements Foglight for Storage Management collects information from Brocade switches via a Brocade SMI Agent on a management host. The account is native to the SMI Agent. The Brocade SMI Agent talks to proxy switches, one in each fabric. These proxy switches are identified through the use of a configuration tool provided by the SMI Agent. The Foglight for Storage Management application does not perform any configuration of the Brocade SMI Agent, this must be done by the user. The Brocade SMI Agent uses an SMI-S interface and requires a CIMOM that is SMI-S 1.1 or 1.2 CTP conformant. See the following information on acquiring, installing, and setting up the Brocade SMI Agent: Required User Account Privileges Foglight for Storage Management requires a user account with read/write access. Cisco SAN Switch Collection Configuration Requirements The Cisco MDS 9000 series switches uses an embedded SAN/NX operating system software. Collecting from a Cisco switch requires a valid user account (with read/write access) on each Cisco switch in the SAN. Collecting from a Cisco SAN switch requires a valid SSH interface. To check for a valid interface: 1 Log in to the switch using Telnet. 2 At the command line, enter the following (the command entered is in bold): switch-name# show ssh server

16 Managing Storage in Virtual Environments: Installation and Configuration Guide 16 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements The response will be either: ssh is not enabled or ssh is enabled. 3 If the server is not SSH enabled, enter the following: switch-name# config t 4 Enter the following configuration commands, one per line: switch-name(config)# enable ssh server switch-name(config)# exit switch-name# show ssh server ssh is enabled Version 2 is enabled 5 Type Ctrl/Z. NetApp Filers Foglight for Storage Management collects data from NetApp filers. The following provides requirements and privileges. For NetApp Filer storage configuration procedures, see Configuring Agents to Collect Data from NetApp Filers on page 95. NetApp Collection Configuration Requirements Foglight for Storage Management collects storage inventory, data protection, performance, and association information from NetApp filers by using the native DataONTAP API (version or later). This requires an integrated account for collecting from NetApp Filers. Note When collecting from a MultiStore enabled filer, an account is only required on the physical filer (vfiler0), which should also be the target of collection. Required User Account Privileges Foglight for Storage Management requires an account with the appropriate defined role access capabilities to enable DataONTAP API: Allowed capabilities: login-http-admin For general access: Allowed capabilities: api-* For limited access, the following are the explicit capabilities required by Foglight for Storage Management: Allowed Capabilities: useradmin role add vfs_collector -a api-system-get-ontapi-version, api-aggr-list-info, api-volume-list-info, api-volume-options-list-info, api-qtree-list, apiquota-report, api-cifs-share-list-iter-start, api-cifs-share-list-iter-next, api-nfs-exportfs-list-

17 Managing Storage in Virtual Environments: Installation and Configuration Guide 17 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements rules, api-nfs-exportfs-list-rules-2, api-snapshot-get-reserve, api-snapshot-list-info, api-lunmap-list-info, api-lun-get-occupied-size, api-lun-get-space-reservation-info, api-iscsi-nodeget-name, api-fcp-node-get-name, api-portset-list-info, api-snmp-get, api-snmp-get-next, api-vfiler-list-info, login-http-admin, api-system-get-version, api-system-get-info, api-fcpadapter-list-info, api-disk-list-info, api-volume-get-root-name, security-api-vfiler, api-lunlist-info, api-snapshot-delta-info, api-lun-get-serial-number, api-perf-object-get*, api-cifsshare-list-iter-end, api-snapshot-*, cli-priv, cli-version, api-storage-shelf-list-info, api-iscsiservice-status, api-perf-object-counter-list-info Storage Arrays Foglight for Storage Management collects storage inventory, data protection, and association information from storage arrays by interfacing with the storage array management system software that ships with the hardware. The following sections provide storage array models collection requirements for EMC CLARiiON (using CLI or SMI-S), HP EVA, and Hitachi Data Systems: EMC CLARiiON Configuration Requirements to Monitor Using CLI on page 17. EMC VNX and CLARiiON Configuration Requirements to Monitor Using SMI-S on page 18. HP EVA Configuration Requirements on page 19. Hitachi Data Systems (HDS) Adaptable Modular Storage (AMS) Requirements on page 19. Dell Compellent Configuration Requirements on page 20. For storage array configuration procedures, see Configuring Agents to Collect Data from Storage Arrays on page 99. EMC CLARiiON Configuration Requirements to Monitor Using CLI Foglight for Storage Management uses the NaviSecCLI interface on the EMC Management host to collect data from EMC CLARiiON CX series arrays. A login account on the management host is required along with a Navisphere managed account for the specific service processors to be queried. Management Host User Account Required Privileges Foglight for Storage Management requires a user account to access the NaviSecCLI utility on the EMC Management host. The user account must have the following access: UNIX the NaviSecCLI interface requires SSH services with read and execute access to the binaries (sudo if the administrator changed the access privileges). Windows the NaviSecCLI interface requires read and execute access to the executables. In addition, the following are required for access to Navisphere on a Windows systems: ADMIN$, IPC$ as Shares RPC service must be enabled

18 Managing Storage in Virtual Environments: Installation and Configuration Guide 18 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements Navisphere Account Privileges When accessing the specific CLARiiON arrays, Foglight for Storage Management utilizes the Navisphere management application (via the NaviSecCLI) for collection. In addition to the host account used to access Navisphere, an account is required to access the individual arrays. For Foglight for Storage Management, an account with the Global privilege is required. The Global privilege provides access to all CLARiiON s in that domain. Note When using a Navisphere managed storage processor (SP) account with the Global attribute, only a single SP needs to be entered. Since the Global account is known and valid for all SPs, entering a single instance allows Foglight for Storage Management to recognize all SPs managed by this instance of NaviSphere. Required Information: Username to the EMC Management Host account Password to the EMC Management Host account Username for the NaviSecCLI account Password for the NaviSecCLI account Service Processor (SP) IP address (per CLARiiON domain) Note If CLARiiON arrays are in one or more Navisphere domains, then only a single SP IP address is required per Domain. Foglight for Storage Management determines all other SPs in the domain. EMC VNX and CLARiiON Configuration Requirements to Monitor Using SMI-S Foglight for Storage Management utilizes the EMC SMI-S provider installed on a host machine to collect data from CLARiiON and VNX, arrays. Note the following: SMI-S Provider V4.3.2 or higher is required. The SMI-S Provider can be downloaded from powerlink.emc.com: Navigate to: Support > Software Downloads and Licensing > Downloads S > SMI-S Provider Refer to the SMI-S provider release notes for compatibility information with EMC Solutions Enabler, CLARiiON Navisphere, and VNX Unisphere releases. An account with an Administrator role is required. Refer to the SMIS Provider Release Notes, ECOM Post-installation tasks for procedures to setup an administrator account. Refer to Configuring the EMC SMI Provider for CLARiiON or VNX on page 125 for details on SMI Provider configuration.

19 Managing Storage in Virtual Environments: Installation and Configuration Guide 19 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements HP EVA Configuration Requirements Foglight for Storage Management collects information from the HP EVA storage arrays using the SMI-S interface of the SMI-S provider integrated with Command View EVA management software. Note HP Command View EVA version 9.0 or later is required. Foglight for Storage Management should not be installed on the same server as HP Command View. For procedures describing how to install and configure this component, see the HP StorageWorks Command View EVA Installation Guide. Supported Array Versions The following versions of HP EVA arrays are supported by Foglight for Storage Management: 3000 Series 4000 Series 4100 Series 4400 Series 5000 Series 6000 Series 6100 Series 6400 Series 8000 Series 8100 Series 8400 Series Management Host User Account Required Privileges By default, all HP Command View EVA users are also HP SMI-S EVA users. Any Command View account is valid for use by Foglight for Storage Management. Hitachi Data Systems (HDS) Adaptable Modular Storage (AMS) Requirements Foglight for Storage Management collects information from Hitachi AMS Storage arrays using the SMI-S interface of the HiCommand Device Manager component of the Hitachi Command Suite software. By default, all Hitachi Command Suite users are also SMI-S users. Any Command Suite account is valid for use by Foglight for Storage Management. Note Hitachi Command Suite 7.0 or later is required for Foglight for Storage Management to monitor AMS arrays. Instructions for how to install and configure this component are found in the Hitachi Command Suite Installation Guide. The metrics that can be collected from standard HiCommand Device Manager are limited. Foglight for Storage Management provides an option to interface to the Hitachi Tuning Manager for additional metrics.

20 Managing Storage in Virtual Environments: Installation and Configuration Guide 20 Chapter 1 Foglight for Storage Management Hardware, System, and Database Requirements The Tuning Manager is an additional package, licensed separately within Command Suite 7.0 or higher. Instructions for how to install and configure the Tuning Manager component are found in the Hitachi Command Suite Installation Guide. Note Foglight for Storage Management supports collection from a Tuning Manager only when installed on a Windows Server. Important The Tuning Manager component should be installed on the Hitachi HiCommand server, not on the Foglight for Storage Management Server. Foglight for Storage Management needs a user account on the Windows Server hosting the Tuning Manager, that is configured to run the Tuning Manager. For a table of the additional metrics available with the Tuning Manager see, Tuning Manager Metrics on page 116. Dell Compellent Configuration Requirements Foglight for Storage Management collects information from the Dell Compellent storage arrays using the SMI-S interface of the SMI-S provider integrated with Compellent Enterprise Manager 6.1 software or later and the Enterprise Manager Client. Note Compellent Enterprise Manager Software or later is required. For procedures describing how to install and configure this component, see the Compellent Enterprise Manager Setup Guide and Compellent Enterprise Manager User Guide. Both can be found in the install package from Dell > Support > Copilot 24X7. Management Host/ SMI-S User Account Requirements When SMI-S is enabled, at least one SMI-S user account must be added to the Dell Compellent SMI-S Provider. Important Insure that the user created in the Compellent Enterprise Manager Client has storage center(s) attached to it. Not having storage center(s) attached will result in No Storage Available errors in the VFS. Each SMI-S user account must match: The name and password of a Compellent Enterprise Manager user. The name of a local Windows administrator user. The passwords do not need to match.

21 2 Installing and Enabling Foglight for Storage Management Foglight for Storage Management can be installed or enabled from the following installations: Installing Foglight for Storage Management Enabling Foglight for Storage Management 2.5 on Foglight for Virtualization, Enterprise Edition 6.8 Installing Foglight for Storage Management Foglight for Storage Management provides complete monitoring of virtual storage environments, providing performance and capacity management metrics. It is designed for customers requiring storage monitoring functionality, but not full-fledged virtualization environment monitoring functionality. After installing Foglight for Storage Management, you have the following storage management options and licensing capabilities: A 45-day trial license for Foglight for Storage Management functionality. The ability to collect from Virtual Center devices and see end-to-end connectivity. The ability to enable the trial version of enterprise virtualization monitoring available with Foglight for Virtualization, Enterprise Edition. To install Foglight for Storage Management: 1 Start the installation process by initiating the executable included on the Foglight for Storage Management installation media. Each installation screen includes a Previous button, allowing you to go back and adjust the information you have specified. The Install Anywhere dialog box opens, then the Foglight for Storage Management splash screen displays.

22 Managing Storage in Virtual Environments: Installation and Configuration Guide 22 Chapter 2 Installing and Enabling Foglight for Storage Management 2 The Introduction screen displays, providing an overview of the mechanics of the installation interface. Review the contents of the screen, then click Next. 3 Read the Transaction Product Agreement statement, and accept or decline the terms of the agreement. 4 If you selected I accept the terms of the License Agreement, click Next. 5 Choose the location where you want to install Foglight. You can accept the default location C:\Quest_Software\Foglight or click the Browse button to navigate to another location. 6 Click Next. The Installing Foglight for Storage Management dialog displays. 7 When the installation is complete, the Install Complete dialog displays, click Done. The Foglight Server Startup dialog appears. 8 Click Startup Complete.

23 Managing Storage in Virtual Environments: Installation and Configuration Guide 23 Chapter 2 Installing and Enabling Foglight for Storage Management When the server startup is complete, the Foglight for Storage Management login page appears. 9 Enter a valid username and password and click Login. Foglight for Storage Management opens to the Environment dashboard. Enabling Foglight for Storage Management 2.5 on Foglight for Virtualization, Enterprise Edition 6.8 Foglight for Storage Management 2.5 is included with the Foglight for Virtualization, Enterprise Edition 6.8 installation. Note the following: After installation of Foglight for Virtualization, Enterprise Edition 6.8, you have a 45-day trial license for Foglight for Storage Management capability. You can enable the 45-day trial of Foglight for Storage Management functionality by installing a trial license from the Environment Overview dashboard or the Storage & San Environment dashboard in Foglight for Storage Management. To enable Foglight for Storage Management on Foglight for Virtualization, Enterprise Edition: 1 On the navigation panel, under Homes, choose Environment Overview.

24 Managing Storage in Virtual Environments: Installation and Configuration Guide 24 Chapter 2 Installing and Enabling Foglight for Storage Management The Environment Overview dashboard displays. 2 Click the Foglight for Storage Management Start Trial button. Foglight for Storage Management enables and you have a 45-day trial licenses. Contact your Quest sales representative to purchase a Foglight for Storage Management license. Upgrading vfoglight Storage 2.0.x to Foglight Storage for Management 2.5 Note vfoglight Storage 2.0.x installed on vfoglight 6.7.x. To upgrade vfoglight Storage 2.0.x to Foglight for Storage Management 2.5: Upgrade vfoglight 6.7.x to Foglight for Virtualization, Enterprise Edition 6.8, which includes Foglight for Storage Management 2.5.

25 Managing Storage in Virtual Environments: Installation and Configuration Guide 25 Chapter 2 Installing and Enabling Foglight for Storage Management Obtain and install a new Foglight for Storage Management license. Deploy the following three cartridges on every Foglight Agent Manager running Foglight for Storage Management: StorageAgentMaster.gar StorageAgentMasterMonitor.gar StorageCollector.gar For detailed procedures on agent deployment, see Installing the Permanent Foglight for Storage Management License on page 25 Upgrading vfoglight Storage 1.6.x to Foglight for Storage Management 2.5 Important There is no mechanism for moving data from version vfoglight Storage 1.6.x to Foglight for Storage Management 2.5. Any historical data will be lost. Foglight for Storage Management is no longer a stand-alone product and integrates with Foglight. vfoglight Storage 1.6.x customers with active support agreements are entitled to use Foglight for Storage Management 2.5. This requires new license keys. There is no upgrade path when upgrading from vfoglight Storage 1.6.x to Foglight for Storage Management 2.5, settings and data cannot be migrated. To request new license keys: 1 In a Web browser, visit: 2 Type in your address and existing license number. 3 Click Submit. If you do not know your license number, contact Quest Support at: ATPs://support.quest.com/ LicenseKey.aspx. Installing Foglight for Storage Management on a Foglight System To install Foglight for Storage Management on a Foglight System: Install a licenses. For more information, see Installing the Permanent Foglight for Storage Management License on page 25. Install Foglight for Storage Management. For more information, see Installing the Foglight for Storage Management Cartridge on page 27. Installing the Permanent Foglight for Storage Management License The install of Foglight for Storage Management 2.5 installs a 45-day trial license.

26 Managing Storage in Virtual Environments: Installation and Configuration Guide 26 Chapter 2 Installing and Enabling Foglight for Storage Management To install a permanent Foglight for Storage Management license: 1 Log in to the Foglight browser interface. 2 On the navigation panel, under Dashboards, click Administration. 3 Click Licenses. The Manage Licenses dashboard opens. 4 Click Install. The Install License dialog box opens. 5 Click Browse. 6 Navigate to and select the required license. 7 Click Open. 8 Click Install License. The Foglight for Storage Management license installs and displays in the licenses table.

27 Managing Storage in Virtual Environments: Installation and Configuration Guide 27 Chapter 2 Installing and Enabling Foglight for Storage Management Installing the Foglight for Storage Management Cartridge When installing the Foglight for Storage Management cartridge, multiple cartridges are installed. Note To install and enable the Foglight for Storage Management through the fglcmd command-line interface, see the Foglight Command-Line Reference Guide. To install and enable Foglight for Storage Management: 1 Log in to the Foglight browser interface. 2 On the navigation panel, under Dashboards, click Administration > Cartridges > Cartridge Inventory. The Cartridge Inventory dashboard appears in the display area, showing a list of all existing cartridges. 3 Click Install Cartridge. The Install Cartridge page displays. 4 Verify that the Enable on install check box is selected. 5 Install the cartridge. The File on Local Computer box refreshes, showing the full path to the CAR file. 6 In the Install Cartridge dialog box, click Install Cartridge.

28 Managing Storage in Virtual Environments: Installation and Configuration Guide 28 Chapter 2 Installing and Enabling Foglight for Storage Management A status bar appears on the Cartridge Inventory dashboard, indicating the installation progress. If the installation succeeds, the Operation(s) Complete message box appears. 7 Click OK to Close the Cartridge Operation Result message box. Note Refresh the screen if the newly installed cartridges do not display. The list of installed cartridges refreshes, showing the newly installed cartridges. Important The StorageAgentMaster cartridge contains the executable code to collect from the various storage devices. Deployment and installation of this cartridge to the appropriate Agent Manager host must be done using the Storage Device Setup Wizard. For more information, see Storage Device Setup and Configuration on page 34.

29 Managing Storage in Virtual Environments: Installation and Configuration Guide 29 Chapter 2 Installing and Enabling Foglight for Storage Management Configuring FglAM for Storage Collections Windows Server 2003 Standard Edition x64 with Service Pack 2 or later is the minimum required operating system. Windows Server 2008 R2 is recommended. The Microsoft.Net Framework 3.5 SP1 should be installed before beginning to configure Storage collection agents. For larger environments, it is recommended that you use a separate (remote) FglAM server, rather than the embedded FglAM server executing on the Foglight Management Server. Refer to the Foglight Agent Manager Installation Guide for remote FglAM installation procedures. Storage collections process large quantities of data in each collection. Use the following procedures to increase the memory available to the FglAM JVM, and the buffer size for caching data. To configure FglAM parameters: 1 Stop the FglAM. 2 Navigate to the <<FGLAM_home>>/state/default/config/ directory. To increase FglAM JVM memory: a b Make a backup copy of the vm.config file. Open the file for editing. At the end of the file you will see entries that are commented as follows: # vmparameter.0 = ""; # vmparameter.1 = ""; Remove the comment # from each line and add these values between the quotation marks: vmparameter.0 = "-Xms2048m"; vmparameter.1 = "-Xmx2048m"; Note If the parameters are already in use for a different parameter, then choose another number, for example vmparameter.2 and vmparameter.3. c Save the file edits. Increasing FglAM Buffer Cache Size The following provides procedures to increase FglAM buffer cache size. To increase FglAM buffer caches size: 1 Make a backup copy of the fglam.config.xml file. 2 Open that file for editing. At the bottom of the file you will see the following entries: <config:upstream max-queue-size="-1" max-disk-space="1024" max-batchsize="500"/> <config:downstream max-queue-size="-1" max-disk-space="1024" max-batchsize="500"/> 3 Change the max-disk-space to as shown below:

30 Managing Storage in Virtual Environments: Installation and Configuration Guide 30 Chapter 2 Installing and Enabling Foglight for Storage Management <config:upstream max-queue-size="-1" max-disk-space="204800" max-batchsize="500"/> <config:downstream max-queue-size="-1" max-disk-space="204800" max-batchsize="500"/> 4 Save the file edits. 5 Delete the files in the following folder: c:\program Files\Quest Software\Foglight\fglam\state\default\cache\ 6 Restart the FglAM. Deploying Storage Agents Foglight for Storage Management contains the following eight individual cartridges. StorageAgentMaster, StorageAgentMasterMonitor, and StorageCollector are agent cartridges. After one of these cartridges is updated, (using the Install Cartridge dashboard above), it needs to be deployed to the FglAM(s) that have agents of this type. Deployment can be done from the Agent Hosts dashboard or the Agent Status dashboard. Deployment of a new StorageAgentMaster cartridge can be especially lengthy (15-30 minutes). The following procedure is recommended. To upgrade Foglight for Storage Management: 1 Select the Administration > Agents > Agent Status. 2 Select the < agent name> (Names pace Type column) StorageAgentMaster type. 3 Click Deploy Agent Package.

31 Managing Storage in Virtual Environments: Installation and Configuration Guide 31 Chapter 2 Installing and Enabling Foglight for Storage Management The following popup displays. 4 Select StorageAgentMaster.gar as the package. 5 Click Deploy. After a few minutes, the following popup displays with a green check mark in the Status column, indicating the code was successfully deployed to the target FglAM Host machine.

32 Managing Storage in Virtual Environments: Installation and Configuration Guide 32 Chapter 2 Installing and Enabling Foglight for Storage Management 6 After the deploy completes, there is additional SAM installation and SAM database update processing performed automatically. When you click Refresh, the SAM agent displays the status that it is not collecting. 7 Click Refresh periodically. When the status icon displays again as green, indicating collection, the SAM installation update is complete. Note The SAM update process can take minutes. 8 Repeat steps 1-7 to deploy the StorageCollector and the StorageAgentMasterMonitor agents. Note Deployment of these agents finishes quickly. About the Foglight for Storage Management Dashboards After installing Foglight for Storage Management, the Storage Environment and Storage Explorer dashboards appear in the navigation panel. To access the Foglight for Storage Management dashboards: 1 Log in to the Foglight for Storage Management browser interface. 2 Ensure that the navigation panel is open. To open the navigation panel, click the right-facing arrow on the left.

33 Managing Storage in Virtual Environments: Installation and Configuration Guide 33 Chapter 2 Installing and Enabling Foglight for Storage Management 3 On the navigation panel, under Homes and click Storage Environment. or On the navigation panel, under Dashboards, click Storage & SAN. a Click Storage Environment to open the Storage Environment dashboard. For procedures describing how to use the Monitoring and FAQts tabs, see the Managing Storage in Virtual Environments User and Reference Guide. For procedures on using the Administration tab, see Configuring Storage Resource Devices for Monitoring on page 85. b Clicking Storage Explorer opens a Topology panel in the navigation area, that displays the storage devices in a tree for direct device type selection. For procedures on using the Storage Explorer dashboard, see the Managing Storage in Virtual Environments User and Reference Guide.

34 3 Storage Device Setup and Configuration You must configure your VMware Performance Agents to collect additional information to support the mapping of datastores to physical SAN storage. For more information, see Defining and Editing the VMware Performance Agent on page 34. To gather storage metrics using Foglight for Storage Management, you must first install the Foglight for Storage Management Agent Master Cartridge. The Storage Device Setup Wizard guides you through the process of installing the Foglight for Storage Management Agent Master Cartridge. For more information, see Deploying and Installing the Foglight for Storage Management Agent Master Cartridge on page 39. This chapter provides setup procedures and a section on troubleshooting installation failures. Defining and Editing the VMware Performance Agent The VMware Performance Agent instances are configured using the VMware cartridge to collect information from vcenters. When Foglight for Storage Management is installed, additional information about storage can be collected by the VMware Performance Agent, to support the mapping of datastores to physical storage area network (SAN) storage. The following procedure provides the steps to: Define a new VMware Performance Agent to collect from a vcenter, see To create a VMware Performance Agent: on page 34. Edit an existing agent collecting from a vcenter to also collect storage data, see To update an existing VMware performance agent to add the collection of storage data: on page 37. Note Enable Storage Collection must be set on the VMware agent to collect the data to display the topology relationships of VM entities to the SAN storage. To create a VMware Performance Agent: 1 On the navigation panel, under Dashboards VMware, click VMware Agent Administration or click VMware Environment and select the Administration tab.

35 Managing Storage in Virtual Environments: Installation and Configuration Guide 35 Chapter 3 Storage Device Setup and Configuration To define a VMware performance agent to collect from a new vcenter: 1 On the Agents table, click Add. The Agent Setup Wizard opens.

36 Managing Storage in Virtual Environments: Installation and Configuration Guide 36 Chapter 3 Storage Device Setup and Configuration 2 Select the required agent host and click Next. The Select Virtual Center dialog displays. 3 Provide the follow information: Virtual Center Type the fully qualified name of the host on which the Virtual Center is running. If this agent is replacing a previous agent, either.net or Java-based, use the same name for the Virtual Center host including capitalization to ensure that the newly collected data is attached to the existing Virtual Center. Port Type the port number of the host running the Virtual Center that will be used by the VMware Performance Agent to connect to the Virtual Center. Enable Storage Collection Select this check box to enable the collection of storage related data. Enable Historical Metric Data Select this check box to enable the collection of historical metric data. 4 Click Next.

37 Managing Storage in Virtual Environments: Installation and Configuration Guide 37 Chapter 3 Storage Device Setup and Configuration The Enter User Credentials displays. 5 Provide the follow information: User Name Type the Virtual Center user name that will be used by the VMware Performance Agent to log in to the Virtual Center host. Password Type the password that will be used by the VMware Performance Agent to log in to the Virtual Center host. 6 Click Finish. Note Enable Storage Collection must be set on the VMware agent to collect the data to display the topology relationships of VM entities to the SAN storage. 7 The Agent Setup dialog displays. Close this dialog. The new agent displays in the Agents view. Editing Existing VMware Performance Agents The following provides procedures to edit existing agents. To update an existing VMware performance agent to add the collection of storage data: 1 Check the Enable Storage Collection checkbox. 2 Check the Enable Storage Collection checkbox. 3 Click Save. The edit is complete.

38 Managing Storage in Virtual Environments: Installation and Configuration Guide 38 Chapter 3 Storage Device Setup and Configuration Navigating to the Storage Device Setup Wizard These procedures provide the steps to navigate to the Foglight for Storage Management Device Setup Wizard. To navigate to the Storage Device Setup Wizard: 1 Log in to the Foglight browser interface. 2 On the navigation panel, under Homes, click Storage Environment. The Storage Environment dashboard opens. 3 Click the Administration tab. 4 Click Configure Agent for Storage Device Monitoring. or Click Add. The Storage Device Setup Wizard displays the Select Foglight Agent Manager page. This is the initial screen of the wizard, which lists the Agent Managers that are executing on 64- bit Windows hosts in your environment.

39 Managing Storage in Virtual Environments: Installation and Configuration Guide 39 Chapter 3 Storage Device Setup and Configuration Note For remote Agent Manager installation procedures, see the Foglight Agent Manager Installation Guide. For the parameter changes required to effectively execute storage collections, see Configuring FglAM for Storage Collections on page Select the FglAM Hosts where StorageAgentMaster and the StorageCollector agents will execute, and click Next. If the StorageAgentMaster is not yet installed (the StorageAgentMaster cell is blank), the Storage Device Setup Wizard initiates the steps to complete this process. Follow the procedures in Deploying and Installing the Foglight for Storage Management Agent Master Cartridge on page 39. or If the StorageAgentMaster cartridge is installed, the Storage Device Setup Wizard proceeds with the storage device configuration. For more information, see Common Wizard Flow Procedures for Storage Device Setup on page 43. Deploying and Installing the Foglight for Storage Management Agent Master Cartridge The Storage Agent Master (SAM) Cartridge code executes on an Agent Manager Host, to provide SAN topology and metric collection services to StorageCollector agents. The Storage Device Setup Wizard deploys and installs SAM onto the Agent Manager Host. To deploy the Storage Agent Master cartridge: This procedure continues from step 5 in Navigating to the Storage Device Setup Wizard. 1 The Start Storage Agent Master Deploy page is displayed.

40 Managing Storage in Virtual Environments: Installation and Configuration Guide 40 Chapter 3 Storage Device Setup and Configuration 2 Click Next. The Validation Result message box displays. 3 The Storage Agent Master Requirements page displays. This page verifies that the machine hosting the Agent Manager meets the minimum requirements to support data collection from storage devices. Note If the Agent Manager Host does not meet the minimum requirements, (for example, if the.net runtime is not installed), then the stop icon appears and the setup process cannot proceed. 4 Click Next. This page displays the space available on the various disk drives.

41 Managing Storage in Virtual Environments: Installation and Configuration Guide 41 Chapter 3 Storage Device Setup and Configuration 5 To configure and install SAM, select the drive for each data file (tablespace). Important Collector data has the most I/O traffic, and should be placed on a drive separate from the other data files if possible. The drives should be separate physical drives or LUNs. For details on configuring disk space requirements, see For remote Agent Manager installation procedures, see the Foglight Agent Manager Installation Guide. on page Click Next. The SAM program installs into the Windows Program Files folder in a directory named Quest Software. The PostGreSQL Database service is installed and configured. The data files are created on the drives specified above. The system checks to see if there is sufficient space on the selected drives, before continuing with the SAM install. An error popup displays if there is insufficient space, and you will not be able to continue. You can choose to cancel and restart the wizard when additional storage is available. Alternatively, provision additional storage now, and click Refresh to allow the wizard to retrieve the information about the newly available space, so you can proceed with configuration.

42 Managing Storage in Virtual Environments: Installation and Configuration Guide 42 Chapter 3 Storage Device Setup and Configuration The SAM program installs. Note This process can take up to 20 minutes. The Validation Result message box displays while the install is in progress. The message box can include any or all of the following: Validating Extracting install Files Registering FoglightStorageManagerDatabase service Registering FoglightStorageManagerCollector service Starting FoglightStorageManagerDatabase service Creating database table spaces Creating databases Creating registry entry Starting FoglightStorageManagerCollector service Completed After the StorageAgentMaster (SAM) is successfully deployed and installed, the StorageAgentMaster Monitor agent displays in the StorageAgentMaster Monitor Agents table. The monitor agent periodically checks whether SAM is operating properly. Operational problems result in alarm indications. For more information, see Agent Alarms View on page When the install completes successfully, the wizard proceeds with the Select Storage Resource type view on the main wizard flow. For more information, see Common Wizard Flow Procedures for Storage Device Setup on page 43., step 6. or If you do not wish to continue with the setup of a storage device at this time, click Cancel to exit. The SAM install is complete and remains installed.

43 Managing Storage in Virtual Environments: Installation and Configuration Guide 43 Chapter 3 Storage Device Setup and Configuration Troubleshooting Storage Agent Master Installation Issues If the StorageAgentMaster install fails, a detailed error message describing the reason for the failure displays. The most likely cause of a failure is group policies/access controls that prevent some installer commands from executing. If the install fails: 1 Uninstall the StorageAgentMaster and fix the problem. For more information, see Uninstalling the Storage Agent Master Cartridge on page The StorageAgentMaster installs in the Program Files\Quest Software\FoglightStorageManger directory. Verify that Program Files\Quest Software and all subdirectories were deleted. 3 Start the Storage Device Setup Wizard and re-attempt the install. Contact Quest Support if the issue persists. Common Wizard Flow Procedures for Storage Device Setup After the Storage Agent Master is installed, you must configure StorageCollector agents for individual storage devices. You must provide the credentials (account name and password) needed to access each storage device resource when using the Storage Device Setup Wizard. The Foglight credential management system uses a mechanism called a lockbox to let you organize encrypted credentials into meaningful groups. Foglight provides a default lockbox named System. For more information, see Credentials and Lockbox Management on page 73. You can create a separate lockbox to group the credentials used for storage devices prior to starting the wizard, using the Credentials dashboard (Dashboards > Administration > Credentials). See the Foglight Administration and Configuration Guide for details on using Foglight credential management. This section details the common initial steps for configuring storage device agents used to gathering storage data. The following sections provide detailed procedures for specific storage devices: Configuring Agents to Collect Data from Fibre Channel (FC) Switches on page 85. Configuring Agents to Collect Data from NetApp Filers on page 95. Configuring Agents to Collect Data from Storage Arrays on page 99.

44 Managing Storage in Virtual Environments: Installation and Configuration Guide 44 Chapter 3 Storage Device Setup and Configuration To setup a storage device for monitoring: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click the Administration tab. 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Select Foglight Agent Manger page displays. 4 Select the required Host Name. 5 Click Next. The Select Resource Type page displays. 6 Select the type of storage resource to be monitored. These procedures use a Brocade-FC Switch as an example, but also provide explanations of other supported storage devices.

45 Managing Storage in Virtual Environments: Installation and Configuration Guide 45 Chapter 3 Storage Device Setup and Configuration Note CLARiiON Arrays agents collect data using the SMI-S or CLI protocols. See the procedures for EMC VNX and CLARiiON Monitoring Using SMI or EMC CLARiiON Monitoring Using CLI for details. 7 Click Next. The Create Agent page displays. This screen creates a StorageCollector agent for the storage device(s) you want to monitor. For Brocade, VNX/CLARiiON-SMI-S, HP EVA, and HDS storage devices, the following page displays. For Cisco and NetApp Storage devices, the Port entry does not display, because no port number is required for configuration. For CLARiiON-CLI monitoring, the following page displays with a Path field.

46 Managing Storage in Virtual Environments: Installation and Configuration Guide 46 Chapter 3 Storage Device Setup and Configuration All devices require the entry of an IP address. Some devices allow entry of a port or a path. Refer to the specific storage device sections for details. IP Enter the required IP address. Name (Optional) Enter a name for the agent, if you do not want the default name. The default name will be in the form of: StSan-devicetype-ip. Port Enter the port number if the SMI-S port is not configured to 5988 or Path If configuring CLARiiON-CLI monitoring, enter the installation path if the CLI is not installed at the default location. 8 Click Next. The IP checks for proper formatting and a validation message box displays. The Assign Credential and Validate page of the wizard displays. Note For details on using Foglight for Storage Management credentials, see Credentials and Lockbox Management on page From this dialog you can: Create new credentials, see Creating New Credentials on page 51. Select and use existing credentials that have already been created. The same credentials can be used to configure multiple devices. New credentials do not have to be created, see Selecting an Existing Credential on page 53.

47 Managing Storage in Virtual Environments: Installation and Configuration Guide 47 Chapter 3 Storage Device Setup and Configuration The Assign Credential and Validate page is updated with the assigned credential. 10 In the Click to Release Lockbox To Client column, click the icon to release the lockbox. Note The lockbox needs to be released only once. This releases the lockbox to the client Agent Manager Host, making all the credentials in the lockbox available to the agents on that host. If it has been previously released on the main credentials screen or for a previous device setup, it does not need to be released again. Note If the lockbox was setup as password-protected, the password will be requested to allow release of the lockbox. After the lockbox releases, the Release Lockbox message box displays. Click OK.

48 Managing Storage in Virtual Environments: Installation and Configuration Guide 48 Chapter 3 Storage Device Setup and Configuration 11 Click Next. The agent attempts to connect to the storage device, and authenticate with the provided credentials. If authentication is successful, the agent validates that the device will allow collection of topology and performance data. Note If you get an error while attempting to connect see Connection Attempt Error Procedures on page 49. Note Depending on the device being set up, there may be additional wizard screens described in the section for that particular device. After successfully connecting, the Agent Configuration Summary page displays. 12 Click Finish to exit the wizard. The Storage Environment dashboard displays the newly configured agent.

49 Managing Storage in Virtual Environments: Installation and Configuration Guide 49 Chapter 3 Storage Device Setup and Configuration The configuration process for the storage device is complete. Connection Attempt Error Procedures If the attempt to connect and validate fails, inspect the error message explaining the failure, and fix the problem. Click Next to try again. If the problem cannot be resolved, click Cancel to exit the wizard. The configuration that has been done up to the point where the error occurred is saved. After resolving the problem, use the Editing Agent Properties dialog to finish the setup and validate. The following sections describe several common error messages, and possible resolution procedures. No Credential on page 49 Incorrect Credentials on page 50 Connection Refused on page 50 No Credential If you receive this message you can: Assign a credential. Release the credential lockbox to the Agent Manager host. For more information, see Releasing the Foglight Lockbox on page 54.

50 Managing Storage in Virtual Environments: Installation and Configuration Guide 50 Chapter 3 Storage Device Setup and Configuration Incorrect Credentials This message tells you that an invalid user name or password has been used and the authentication failed. If you receive this message you can: Edit the password on the existing credential using the Editing a Credential Password dialog. For more information, see Editing the Credential Password on page 54. Connection Refused This message tells you that a host refused a socket connection to a port. If you receive this message you should: Verify that the entered IP address is correct. If the IP address is incorrect, cancel the wizard, delete the agent, and restart the wizard using the correct IP address. Check to see if the specified port is correct and edit it, if required. To edit the port, click on the Port value to display the Edit Port popup. Enter the desired value, or clear the entry to use the default, and click Update. Click Next to validate again.

51 Managing Storage in Virtual Environments: Installation and Configuration Guide 51 Chapter 3 Storage Device Setup and Configuration Creating New Credentials Use this dialog to specify the account name and password for the storage device resource. Provide a credential name (the unique name) that you will use to identify this credential. For more information, see Credentials and Lockbox Management on page 73. Important Do not use the Foglight Administration > Credential Management dashboard to assign the credentials for Storage Devices. To create a new credential: 1 Click New Credential-Create and Assign. The Create New Credential and Assign Resource dialog opens.

52 Managing Storage in Virtual Environments: Installation and Configuration Guide 52 Chapter 3 Storage Device Setup and Configuration Unique Name Type a name that is unique to this credential in the box. Note The Create New Credential and Assign Resource dialog contains a separate field for a domain only when the credential is for Hitachi Tuning Manager or CLARiiON management host installed on Windows. In all other cases, if a domain is required, include it as part of the account name. Account Name Type a valid account name recognized by the target application and/or the target server hosting the management application. Password Type a valid password to the account. Confirm Password Type the password again for confirmation. Select the lockbox to contain this credential Allows you to select the Foglight System lockbox that will hold the credential you are creating. For more information, see Credentials and Lockbox Management on page Enter the required names and passwords. 3 Click the System Lockbox option button to use the default Foglight credentials lockbox. or Click the option button of a user-created lockbox. 4 Click Submit.

53 Managing Storage in Virtual Environments: Installation and Configuration Guide 53 Chapter 3 Storage Device Setup and Configuration The Create New Credential dialog closes, and the Assign Credential and Validate page is updated to display the new credential. Selecting an Existing Credential Frequently, environments are configured so that all of the storage devices of the same type use the same account and password. Use this dialog to display the credentials you have previously created for storage devices, grouped by lockbox. To select and assign existing credentials: 1 Click Existing Credential-Select and Assign. The Select Existing Credential dialog opens. 2 Select the credential to use for the storage device resource being configured. 3 Click Submit.

54 Managing Storage in Virtual Environments: Installation and Configuration Guide 54 Chapter 3 Storage Device Setup and Configuration The Select Existing Credential dialog box closes, and the Assign Credential and Validate page is updated, displaying the assigned credential. Editing the Credential Password If required, you can edit the credential password by clicking the Pencil icon. Edit the password, and click Save. Releasing the Foglight Lockbox Foglight provides a system lockbox to store storage resource credentials, or you can create a custom lockbox. For details, see Credentials and Lockbox Management on page 73. The lockbox needs to be released only once. This releases the lockbox to the client Agent Manager Host, making all the credentials in the lockbox available to the agents on that host. If it has been previously released on the main credentials dashboard or for a previous device setup, it does not need to be released again. To release a Foglight for Storage Management credential to a lockbox: 1 In the Click to Release Lockbox To Client column, click the icon.

55 Managing Storage in Virtual Environments: Installation and Configuration Guide 55 Chapter 3 Storage Device Setup and Configuration After the lockbox releases, the Release Lockbox message box opens. Note If the lockbox was setup as password protected, the password will be requested to allow release of the lockbox. 2 Click OK. The lockbox is released.

56 4 Storage Environment Administration The Storage Environment Administration view provides the following embedded views: Storage Collector Agents View on page 56 StorageAgentMaster Monitor Agents View on page 57 Agent Alarms View on page 61 Storage Collector Agents View This view displays all Storage Collector agents, their status, and current alarms on that agent. If the Configured box is not checked, some aspect of the configuration is incorrect. The agent has not validated successfully and is unable to collect data. Use the Editing Agent Properties dialog to correct the configuration problems and validate. From this view you can:

57 Managing Storage in Virtual Environments: Installation and Configuration Guide 57 Chapter 4 Storage Environment Administration Add storage devices using the Storage Device Setup Wizard. For more information, see Common Wizard Flow Procedures for Storage Device Setup on page 43. Edit Agent Properties. For more information, see StorageCollector Agent Schedule Editor on page 78. StorageAgentMaster Monitor Agents View This view displays all hosts that have the StorageAgentMaster (SAM) cartridge installed, and are being monitored by the StorageAgentMaster Monitor (SAMO) agent. The SAM install provides the code services named FoglightStorageManagerCollector and FoglightStorageManagerDatabase, that are used by the StorageCollector agents. The SAMO agent monitors that the SAM services are executing properly. The SAMO agent also performs a backup of the internal SAM database every 48 hours. From this view you can: Create a Storage Agent Master Support Bundle on page 57 Check Support Status on page 58 Uninstalling the Storage Agent Master Cartridge on page 58 Backup SAM Data on page 61 Create a Storage Agent Master Support Bundle You can create a special support bundle that includes the internal SAM database, if requested, for Quest Support. To create a Storage Agent Master Support bundle: 1 Select the desired Agent Manager Host where SAM is installed. 2 Click SAM SupportBundle. A progress dialog displays.

58 Managing Storage in Virtual Environments: Installation and Configuration Guide 58 Chapter 4 Storage Environment Administration Note Creating a support bundle can take 5-15 minutes. After successful completion, the dialog displays No Errors. or If there is an error the dialog will display Errors. Click Errors to display the message describing the problem. If you do not want to wait for the dialog to indicate completion, click Cancel. Generation of the support bundle continues. You can come back later and use the Check Support Status to verify if the support bundle creation is complete. Note The support bundle zip file can be retrieved from the QuestSoftware\storage_bundle folder on the FglAM Host machine. See Check Support Status for the complete directory path. Check Support Status Click Support Status to open the Support Bundle Status message box. This provides a status of support bundle creation success, creation date, and the output folder on the Agent Manager Host machine. Uninstalling the Storage Agent Master Cartridge These procedures provide the steps required to uninstall the Foglight for Storage Management, Storage ManagerAgentMaster Cartridge. When uninstalling the Foglight for Storage Management Agent Master, note the following: The installed Foglight for Storage Management AgentMasters will not be uninstalled automatically when Foglight is uninstalled.

59 Managing Storage in Virtual Environments: Installation and Configuration Guide 59 Chapter 4 Storage Environment Administration You must remove all Storage Collector agents configured on the Agent Manager Host before uninstalling the Storage Agent Master Cartridge executing on that Agent Manager Host. To uninstall the StorageAgentMaster Cartridge: 1 From the StorageAgentMaster Monitor Agents view, select the Foglight Agent Manager Host whose Storage Agent Master you want to uninstall. 2 Click Uninstall SAM. The Confirm StorageAgentMaster Uninstall message box displays. 3 Click Yes. The Uninstalling SAM Agent (Agent Name) message box displays. 4 After the uninstall completes with no errors, a confirmation message box displays. 5 Click OK. The uninstall is complete. Command Line Uninstall of Storage Agent Master The following procedure explains how to uninstall the StorageAgentMaster cartridge if:

60 Managing Storage in Virtual Environments: Installation and Configuration Guide 60 Chapter 4 Storage Environment Administration The uninstall from the Storage/Administration screen fails for some reason. Foglight for Storage Management was uninstalled before uninstalling SAM. This provides a mechanism for cleaning up. To uninstall the StorageAgentMaster using the command line uninstall procedures: 1 Navigate to the \Program Files\Quest Software\StorageManager\Server\bin directory on the drive where the SAM binaries were installed, and run uninstall.bat. The following screen displays. 2 Type yes. 3 Click Enter. The screen updates to display a simple progress indicator. When it is complete (this can take 20 minutes), a completion screen will display. The Error below is not unusual, it indicates the directories could not be deleted. Delete them manually.

61 Managing Storage in Virtual Environments: Installation and Configuration Guide 61 Chapter 4 Storage Environment Administration Backup SAM Data Click Backup SAM Data to invoke the Foglight for Storage Management backup process that backs up the Storage Agent Master internal databases. Note the following: A database backup is generated automatically every 48 hours. You may want to initiate a backup manually if you have just completed setup of a large number of StorageCollector agents. Recovery of an internal database from a backup requires assistance from Quest Support. Agent Alarms View The Agent Alarms view shows the alarms that have been triggered, but not cleared for the StorageCollector agents and the SAMO agent. Note the following: A StorageCollector agent alarm typically indicates a collection failure, and provides the reason for the failure. A typical failure cause is that a password has been changed for a storage device, but the password in the associated credential has not been changed, leading to an authentication failure. A SAMO agent generates an alarm if there is a problem with the StorageAgentMaster services or database that can affect the StorageCollector agents utilizing SAM on the same Agent Manager host. If you frequently get an alarm indicating a collection has timed-out, consider changing the agent schedule to collect less frequently. The Status panel on the Edit Agent Properties dialog displays the duration of the last collection.

62 Managing Storage in Virtual Environments: Installation and Configuration Guide 62 Chapter 4 Storage Environment Administration From this table you can select an alarm to view the alarm details. To view alarm details or administer alarms: 1 Click on the required alarm. The alarm message box displays.

63 Managing Storage in Virtual Environments: Installation and Configuration Guide 63 Chapter 4 Storage Environment Administration 2 After performing the required task, click Cancel. The alarm message box closes. Editing Agent Properties The Edit Agent Properties dialog provides the following functions for all StorageCollector agents: View collection times and status. Assign/Edit credentials. Validate device connectivity. The following functions are provided if relevant for a specific device type: Edit port or path properties. View the target devices being collected via a management host. Enable/disable the collection of specific arrays via a management host. Hitachi enable/disable the use of the Tuning Manager. CLARiiON using CLI discover arrays in new domains. Discover new arrays/switches in the environment using the Validate Connectivity function. To edit Foglight for Storage Management Agent properties: 1 Click the Edit icon to the left of the Agent Name to invoke the Edit Agent Properties view. The Agent Properties Editor page displays.

64 Managing Storage in Virtual Environments: Installation and Configuration Guide 64 Chapter 4 Storage Environment Administration The Edit Properties Dialog provides the following tabs: Note The tabs displayed depend on the storage resource type selected for editing. Status Tab on page 64 Credentials Tab on page 66 Discovered Targets Tab on page 68 Array Details Tab on page 70 Tuning Manager Settings Tab on page 70 Status Tab This tab displays the agent status and the properties status of the selected device. Validating Connectivity Use the Validate Connectivity button to verify that the agent can still connect to the device with changed properties. Use the Validate Connectivity button to discover new devices managed by existing management hosts. The agent configured to collect from a management host will discover new managed devices, and add them to the discovered targets for collection. The Validate Connectivity button is visible at the bottom of the dialog screen.

65 Managing Storage in Virtual Environments: Installation and Configuration Guide 65 Chapter 4 Storage Environment Administration Properties Panel The Properties view varies based upon the agent type. Port Property Agents for Brocade, HP, Hitachi, and CLARiiON using SMI-S display the port. To change the port: 1 Click the port number to open the Edit Port dialog. 2 Enter the new port value, or clear the field to reset it to the default. 3 Click Update. 4 Click Validate Connectivity before you close the Edit Agent Properties dialog. Path Property CLARiiON monitoring using CLI displays a path property.

66 Managing Storage in Virtual Environments: Installation and Configuration Guide 66 Chapter 4 Storage Environment Administration To change the path: 1 Click on the path to open Edit Path dialog. 2 Enter the new path value, or clear the field to reset it to the default. 3 Click Update. 4 Click Validate Connectivity before you close the Edit Agent Properties dialog. Status of Arrays This view displays as part of the Status tab only when collecting arrays. The upper Status for Agent panel displays the success/failure in connecting to the array management host. Each row in this panel displays whether the array is configured for collection, and the status of the last collection attempt to that array. Clicking on the status icon displays the popup that provides error information, if the status was not successful. Note Use the Discovered Targets tab to change which arrays should be collected. Credentials Tab This tab displays the credentials for the selected agent.

67 Managing Storage in Virtual Environments: Installation and Configuration Guide 67 Chapter 4 Storage Environment Administration From this tab you can: Create and assign new credentials. For more information, see Creating New Credentials on page 51. Select and assign existing credentials. For more information, see Selecting an Existing Credential on page 53. Edit the password for a credential. Clicking on the Edit icon displays the Update Credentials dialog where you can edit the user name and password. After changing credentials, click Validate Connectivity in the lower left corner to ensure that the storage resource can still be accessed with the changed credentials. For example, in the sample below, the password was edited to be incorrect. When the connectivity validation completes, the progress message box reports an error.

68 Managing Storage in Virtual Environments: Installation and Configuration Guide 68 Chapter 4 Storage Environment Administration Clicking the Error text displays the error message. Discovered Targets Tab This tab shows the storage devices that are collected through a management resource. The following tabs are provided: Brocade Discovered Targets Tab on page 68. Arrays Discovered Targets Tab on page 69. Brocade Discovered Targets Tab For Brocade switches, this view displays all FC switch names and IP addresses that are being monitored by this agent through the management host.

69 Managing Storage in Virtual Environments: Installation and Configuration Guide 69 Chapter 4 Storage Environment Administration Arrays Discovered Targets Tab From this page, you can change which arrays should or should not be collected through the management host. The following procedures allow you to disable/enable arrays from being monitored. Disable/Enable Array Targets 1 Click the storage array name so the corresponding icon is checked or cleared, and click Save.

70 Managing Storage in Virtual Environments: Installation and Configuration Guide 70 Chapter 4 Storage Environment Administration The Saving message box displays error messages. 2 Click OK. The properties are saved. Array Details Tab Note This tab only appears for agents setup to collect from CLARiiON arrays using the CLI. This tab allows you to discover arrays in additional domains, and rediscover new arrays added to existing domains. Tuning Manager Settings Tab Note This tab only appears for Hitachi Data Systems agents.

71 Managing Storage in Virtual Environments: Installation and Configuration Guide 71 Chapter 4 Storage Environment Administration This tab appears when collection from Tuning Manager is configured. The metrics that can be collected from standard HiCommand Device Manager are limited. This tab allows you to enable or disable collection from the Hitachi Tuning Manager (on Windows) to gather additional metrics. Note Tuning Manager is an additional package, licensed separately within Command Suite 7.0 or higher. From this tab you can edit settings for the HDS Tuning Manager. To edit HDS Tuning Manager settings: 1 Click Edit Settings for HDS Tuning Manager to display a dialog to enable or disable the Tuning Manager. The Edit Turning Manager Settings dialog opens.

72 Managing Storage in Virtual Environments: Installation and Configuration Guide 72 Chapter 4 Storage Environment Administration To enable the Tuning Manager: 1 Click the Check if using Turning Manager check box. Provide a path if the HDS Tuning Manager is not installed at the default location. (This example shows a non-default path). 2 Create a new credential or assign an existing credential to access the Tuning Manager. To create and assign new credentials, click New Credential-Create and Assign. For more information, see Creating New Credentials on page 51. or To select an existing credential, click Existing Credential-Select and Assign. For more information, see Selecting an Existing Credential on page Click Save. The Updating and Validating Connectivity message box displays. 4 If the validation completes with no errors, click OK, then click Cancel to exit this dialog. or If the validation encounters an error, click the Error label to display the error. Fix the problem, then click Save to try and validate again. 5 Close the Edit Turning Manage Settings page. To disable the Tuning Manager: 1 Click Edit Settings for HDS Tuning Manager.

73 Managing Storage in Virtual Environments: Installation and Configuration Guide 73 Chapter 4 Storage Environment Administration The Edit Tuning Manager Settings dialog displays. 2 Uncheck the Check if using Tuning Manager checkbox. 3 Click Save. The Updating and Validating Connectivity message box displays. 4 If the validation completes with no errors, click OK. 5 Click Cancel to exit this dialog. Credentials and Lockbox Management Note This section discusses Foglight for Storage Management credential management. You use the Storage Device Setup Wizard to create and manage credentials. For procedures on creating new credentials, see Creating New Credentials on page 51. For procedures on using credentials already created, see Selecting an Existing Credential on page 53. Foglight for Storage Management monitors different resources in an organization. Some of these resources may be secured while others are not. Your organization has specific security policies for those resources that require authorized access. For example, Windows hosts are secured resources that require a Windows login. Unix hosts are also secured resources that require

74 Managing Storage in Virtual Environments: Installation and Configuration Guide 74 Chapter 4 Storage Environment Administration a valid Unix login. Foglight allows you to store system credentials for accessing secured resources in a central location. A credential is a piece of information that an agent instance needs to gain access to the monitored system. For example, you can associate one client with a database server and another with a production server, and have an agent instance monitoring the database server connect using a user name and password. Another agent instance monitoring the production server can connect to it using Windows-based login information. The Credentials dashboard provides quick access to credentials and lockboxes. This dashboard provides at-a-glance information about the current state of credentials, lockboxes, and credential clients. To access this dashboard, on the navigation panel, under Dashboards, click Administration > Credentials. Use the Credentials dashboard to manage lockboxes, delete obsolete credentials, and to remove obsolete resources from credentials. See the Foglight Administration and Configuration Guide for details on using Foglight credential management. Although you can create credentials for use by the StorageCollecter agents from the Credentials dashboard, it is easier to create those credentials using the facilities provided in the Storage Device Setup Wizard or the Edit Agent Properties dialog. Note Assigning an IP address (resource) to a credential so it can be used by the StorageCollector agent must be done within the wizard or edit agent properties dialog.

75 Managing Storage in Virtual Environments: Installation and Configuration Guide 75 Chapter 4 Storage Environment Administration Creating a Lockbox All Foglight for Storage Management credentials are encrypted and stored in lockboxes. Lockboxes are released to credential clients, such as agent managers. Note The lockbox needs to be released only once. This releases the lockbox to the client FglAM Host, making all the credentials in the lockbox available to the agents on that host. If it has been previously released on the main credentials screen or for a previous device setup, it does not need to be released again. See the Foglight Administration and Configuration Guide for details on creating a Foglight lockbox. Creating a Credential It is recommended that you create credentials for use by the StorageCollector agents using the facilities provided in the Storage Device Setup Wizard. For instructions describing how to create credentials, see Creating New Credentials on page 51. For instructions describing how to create a credential from the Foglight Credentials dashboard, see the Foglight Administration and Configuration Guide. Note Assigning an IP (resource) to a credential so it can be used by the StorageCollector agent must be done using the assignment procedures in the Storage Device Setup Wizard or the Edit Agent Properties dialog. For more information, see Selecting an Existing Credential on page 53. Changing Credential Passwords It is recommended that you use the Agent Properties dialog Credential Tab to change a credential password. This allows the connectivity to the storage resource to be validated immediately. See Credentials Tab on page 66 for details on changing credential passwords. Deleting a Credential Foglight Credential management screens can be used to delete a credential or remove a storage device resource from a credential. To delete a Foglight for Storage Management credential: 1 On the navigation panel under Homes, click Administration. 2 Click Credential Management. The Credentials view displays. 3 Click Manage Credentials.

76 Managing Storage in Virtual Environments: Installation and Configuration Guide 76 Chapter 4 Storage Environment Administration The Manage Credentials view displays. 4 Select the credential(s) you want to delete. 5 Click Delete. The Confirm Deleting Credentials message box displays. 6 Click Confirm. The selected credential is deleted from Foglight Storage Manger. Removing a Resource Mapping Note Do not use Resource Mappings to add additional storage resource IP addresses to an existing credential. Use the Editing Agent Properties on page 63. This capability is used when a credential is used for multiple Storage Resource IPs to remove resources (the IP of a storage device) from a credential when it is no longer valid. To remove a resource mapping credential: 1 On the navigation panel under Dashboards, click Administration > Credentials. The Credentials view displays.

77 Managing Storage in Virtual Environments: Installation and Configuration Guide 77 Chapter 4 Storage Environment Administration 2 Click Manage Credentials. 3 Click the resource you want to remove. The Update Resource Mapping of Credential page displays. 4 Click the Remove icon for the required resource. The Confirm Deleting Resource Mapping Condition message box displays. 5 Click Confirm. The mapping credential is deleted. 6 Click Save. The credential is removed from the Manage Credentials view. Using Credential Insider Information The same storage resource (storage device IP) can be assigned to more than one credential. When the StorageCollector agent requests the credentials to use for a specific IP for connection

78 Managing Storage in Virtual Environments: Installation and Configuration Guide 78 Chapter 4 Storage Environment Administration validation, the credentials are provided to the agent one at a time. The agent will continue trying to connect to the credentials, until successful connection is accomplished. Any remaining credentials will not be tried. The lockboxes you choose to hold the credentials for storage monitoring must be made available to the storage agents configured on a specific FglAM host by releasing the lockbox prior to setting up storage devices. Important Do not use Resource Mappings to add additional storage resource IPs to an existing credential. Use the Editing Agent Properties on page 63. StorageCollector Agent Schedule Editor StorageCollector agents perform two types of collections: Topology collections Performance collections During topology collections, Foglight for Storage Management gathers basic information regarding each object and its child objects. For example, on an array object, LUN, disk, and children information is gathered. Foglight for Storage Management gathers various attributes and parameters (for example, size or capacity) as well as relationship data. This relationship data is the key to understanding the basic topology and interconnects, or paths, between objects (parent to parent, child to parent and, where appropriate, child to child). Without this relationship information performance analysis would not be possible. During performance collections, the collector gathers the following basic types of information. Performance metrics for each known object (an object is known if it has previously been collected during a topology collection). The performance collection enumerates objects and their children. This enumeration determines if there is any change in the topology (for example, a LUN has been created, a new ESX server has been added to a cluster, or a new VM has been created). As the collector recognizes changes in the environment (sometimes in conjunction with the server) it schedules topology collections to ensure that the Foglight for Storage Management application continually has an accurate understanding of the underlying topology. Not all topology changes can be detected by the performance collection. A scheduled topology collection will pick up any undetected changes. The Schedule Editor displays 2 Performance Collection schedules. Note the following: The Performance Collection for EMC SMI-S and Hitachi AMS only schedule applies only to agents for these these devices. The default collection interval is set to 15 minutes. The management hosts from which the storagecollector agent collects performance data using SMI-S obtain performance data from the arrays every 15 minutes. Setting the agent to collect more frequently than every 15 minutes means that the same data will be recollected, and will be discarded.

79 Managing Storage in Virtual Environments: Installation and Configuration Guide 79 Chapter 4 Storage Environment Administration The "Performance Collection for all others schedule applies to the storage collector agents for all other devices. This default collection interval is set to 10 minutes. StorageCollector agents have the following default schedule: Accessing and Modifying Foglight for Storage Management Collection Intervals The collection interval can be increased to reduce the collection frequency impact in busy environments. It is not recommended to reduce the performance collection interval to shorter than five minutes. You can change the schedule for all agents, or clone the default schedule to create a specific schedule for a specific agent. To modify storage collection schedules: 1 On the navigation panel, under Dashboards, click Administration > Agents. 2 Click Agent Status. The Agent Status dashboard opens. 3 Select the agent whose schedule you want to change from the Agent Status view. You can select any StorageCollector agent if you are changing the default schedule. 4 Click Edit Properties.

80 Managing Storage in Virtual Environments: Installation and Configuration Guide 80 Chapter 4 Storage Environment Administration The Agent Status view displays. 5 Select Modify the properties for this agent only. 6 Scroll down to the Data Collection Scheduler section. From here you can perform the following agent editing tasks: Edit an existing schedule, see step 7. Create a unique schedule for an agent using clone, see Creating a Unique Schedule for an Agent on page 82.

81 Managing Storage in Virtual Environments: Installation and Configuration Guide 81 Chapter 4 Storage Environment Administration Assign a cloned schedule to another agent, see Assigning a Cloned Schedule to Another Agent on page From the Data Collection Scheduler drop-down, select the schedule you want to edit. 8 Click Edit. The StorageCollector-<scheduleName> dialog displays. 9 Click inside the field you want to edit and make the required changes. 10 Click Save Changes. 11 Close the Storage Collector-defaultSchedule dialog. 12 Click Back to Agent Status. The edit is complete.

82 Managing Storage in Virtual Environments: Installation and Configuration Guide 82 Chapter 4 Storage Environment Administration Creating a Unique Schedule for an Agent This procedure provides the steps required to create a unique schedule for a Foglight for Storage Management agent. To create a unique schedule for an agent: 1 From the Agent Status view, click Modify the private properties for this agent. 2 Scroll down to the Data Collection Scheduler section. 3 In the Data Collection Schedule section, click Clone. The Clone defaultschedule popup displays. 4 Enter a schedule name, and click OK. The newly-cloned schedule appears in the Collector Config schedule selector. 5 Click Edit. The Storage Collector edit dialog displays. 6 Click inside the field(s) to be edited.

83 Managing Storage in Virtual Environments: Installation and Configuration Guide 83 Chapter 4 Storage Environment Administration 7 Click Save Changes to update the new schedule. 8 Close the StorageCollector-<name> dialog. 9 Click Save to assign the new schedule to the agent. 10 Click Back to Agent Status. The edit is complete. Assigning a Cloned Schedule to Another Agent This procedure provides the steps required to clone a schedule to another Foglight for Storage Management agent. To assign a cloned schedule to another agent: 1 From the Agent Status view, click Modify the private properties for this agent.

84 Managing Storage in Virtual Environments: Installation and Configuration Guide 84 Chapter 4 Storage Environment Administration 2 Scroll down to the Data Collection Scheduler section. 3 Click the Collector Config drop-down list. 4 Select the schedule you want to assign to this agent. 5 Click Save to assign this new schedule to this agent. 6 Click Back to Agent Status. The edit is complete.

85 5 Configuring Storage Resource Devices for Monitoring This chapter provides procedures to configure the Foglight for Storage Management devices for data collection. Note Storage entities begin to appear in the Storage environment screens 10 to 30 minutes after the wizard setup completes. Foglight for Storage Management allows you to collect data from: FC Switches See Configuring Agents to Collect Data from Fibre Channel (FC) Switches on page 85 for configuration procedures. Filers See Configuring Agents to Collect Data from NetApp Filers on page 95 for configuration procedures. Storage Arrays See Configuring Agents to Collect Data from Storage Arrays on page 99 for configuration procedures. Configuring Agents to Collect Data from Fibre Channel (FC) Switches Foglight for Storage Management collects data from the following FC switches: Brocade SAN Switch Monitoring on page 85 Cisco SAN Switch Monitoring on page 90 Brocade SAN Switch Monitoring Foglight for Storage Management collects information from Brocade switches via a Brocade SMI agent on a management host. The account is native to the SMI Agent. Note The Brocade SMI server must be installed on a server/host other than the server/host running Agent Manager and SAM. The Brocade SMI Agent talks to proxy switches, one in each fabric. These proxy switches are identified through the use of a configuration tool provided by the SMI agent. Foglight for

86 Managing Storage in Virtual Environments: Installation and Configuration Guide 86 Chapter 5 Configuring Storage Resource Devices for Monitoring Storage Management does not perform any configuration of the Brocade SMI Agent, this must be done separately by the customer. The Brocade SMI Agent uses a SMI-S interface and requires a CIMOM that is SMI-S 1.1 or 1.2 CTP conformant. Note The SMI agent is not enabled by default, you must check to see that the agent is enabled. For information on acquiring, installing, and setting up the Brocade SMI Agent, see: Required User Account Privileges Foglight for Storage Management requires a user account with read/write access. SMI-S Namespaces and Commands The following provides details on namespaces and commands. Namespaces Read by Foglight for Storage Management Brocade switch information is collected using the following namespaces: Interop Namespace interop Working Namespace(Brocade) root/brocade1 Working Namespace(McData) root/mcdata SMI-S Commands Executed Foglight for Storage Management executes the following SMI-S commands to obtain switch information on all SAN switches or Switch Management applications utilizing the SMI-S interface: EnumerateInstanceNames EnumerateInstances References Reference Names Associators Associator Names GetClass

87 Managing Storage in Virtual Environments: Installation and Configuration Guide 87 Chapter 5 Configuring Storage Resource Devices for Monitoring Brocade FC Switch Agent Configuration There are additional configuration options that are specific to Brocade FC switch agents. Use the procedures in this section to configure the agent to collect from Brocade management hosts, not individual switches. Note Refer to Common Wizard Flow Procedures for Storage Device Setup for a detailed explanation of the common wizard screens. To configure a Brocade FC switch device: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click the Administration tab. 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Storage Device Setup Wizard displays the Select Foglight Agent Manager page, which lists Agents Managers executing on Windows hosts in your storage environment. 4 Select the Agent Manager host name, where the agent code executes to collect data from the Brocade management host. 5 Click Next. The Validation Result message box displays.

88 Managing Storage in Virtual Environments: Installation and Configuration Guide 88 Chapter 5 Configuring Storage Resource Devices for Monitoring 6 The Select Resource Type page displays. Click the FC Switch option button and select Brocade from the enabled drop-down list. 7 Click Next. The Create Agent page displays. 8 Foglight for Storage Management collects information from Brocade switches via a Brocade SMI Agent on a management host. Enter the IP address of the Brocade management server that is hosting the Brocade SMI Agent. Note You do not need to provide the IP address of each Brocade switch. 9 Provide a port number only if the management interfaces are using a non-default port. 10 Click Next. The Validation Result message box displays.

89 Managing Storage in Virtual Environments: Installation and Configuration Guide 89 Chapter 5 Configuring Storage Resource Devices for Monitoring 11 The Assign Credential and Validate page displays, allowing you to create/assign credentials for the user accounts with read/write access to communicate with the SMI-S agent. The following options are provided: Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning an existing credential, see Selecting an Existing Credential on page 53. After creating or selecting the required credential, that credential displays in the Assign Credentials and Validate page. 12 Click Next. The Validation Result message box displays. 13 The agent requests the credentials for this resource and uses the credentials to attempt to connect to the IP and validate. Note This process can take up to 15 minutes to complete. An initial connection to the storage resource must be successful for data collection and monitoring to begin. If you get an error while attempting to connect see Connection Attempt Error Procedures on page The Agent Configuration Summary screen displays all Brocade switches monitored by this agent.

90 Managing Storage in Virtual Environments: Installation and Configuration Guide 90 Chapter 5 Configuring Storage Resource Devices for Monitoring 15 Click Finish. The Storage Environment dashboard displays the newly configured agent. The configuration process is complete. Cisco SAN Switch Monitoring Foglight for Storage Management collects information from Cisco switches through the native MDS 9000 series embedded SAN/NX-OS System software CLI.

91 Managing Storage in Virtual Environments: Installation and Configuration Guide 91 Chapter 5 Configuring Storage Resource Devices for Monitoring Required User Account Privileges Foglight for Storage Management requires a user account with read/write access. The CLI command types used are: show hardware show wwn switch show flogi database show interface include "fc Port mode Port WWN" show interface include "fc Port WWN" show interface counters show vsan Cisco FC Switch Agent Configuration The section below identifies the areas of the wizard that are unique to Cisco switch agent setup. Foglight for Storage Management collects information directly from each Cisco switch. Configure each Cisco switch separately, creating an agent for each switch. Configure switches in the same Fabric to collect using agents on the same Foglight Agent Manager (FglAM). Note Refer to Common Wizard Flow Procedures for Storage Device Setup for a detailed explanation of the common wizard screens. To configure a Cisco switch agent: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click the Administration tab. 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Storage Device Setup Wizard opens to the Select Foglight Agent Manager page. 4 Select the Agent Manager where the agent code will execute to collect from the Cisco fibre channel switch. Configure switches in the same Fabric to collect using agents on the same FglAM. 5 Click Next. The Validation Result message box displays.

92 Managing Storage in Virtual Environments: Installation and Configuration Guide 92 Chapter 5 Configuring Storage Resource Devices for Monitoring 6 The Select Resource Type page displays. Click the FC Switch option button. 7 Select Cisco from the drop-down list. 8 Click Next. The Create Agent page displays. 9 Enter the IP address of the Cisco fibre channel switch. 10 Click Next. The Validation Results message box displays. 11 The Assign Credential and Validate page displays. This page allows you to assign the storage resource to a credential. Note To view required user account privileges, see Required User Account Privileges on page 91. To add a new credential, see Creating New Credentials on page 51. To select and assign a previously created credential, see Selecting an Existing Credential on page 53. Select the required option to create or assign the credential. After creating or selecting the credential, that credentials displays.

93 Managing Storage in Virtual Environments: Installation and Configuration Guide 93 Chapter 5 Configuring Storage Resource Devices for Monitoring 12 Click Next. The Validation Result message box displays. Note This process can take up to 15 minutes to complete. Note An initial connection to the storage resource must be successful for data collection and monitoring to begin. Note If you get an error while attempting to connect see Connection Attempt Error Procedures on page After successful validation, the Agent Config Done - Add More Targets screen displays. This screen allows the user to quickly configure additional switches that use the same credentials, and then perform the additional validations in the background after leaving the wizard. 14 Click Add to specify an additional Cisco switch. 15 In the popup dialog that displays, enter the IP for the switch and an optional agent name.

94 Managing Storage in Virtual Environments: Installation and Configuration Guide 94 Chapter 5 Configuring Storage Resource Devices for Monitoring 16 Click Submit. An agent is created, and the target is added to the table. 17 Click Next to initiate the validation process for the additional targets that were added. 18 Click Finish to exit the wizard.

95 Managing Storage in Virtual Environments: Installation and Configuration Guide 95 Chapter 5 Configuring Storage Resource Devices for Monitoring The configuration process is complete. Configuring Agents to Collect Data from NetApp Filers This section provides configuration procedures details for a NetApp storage resource. Configuration Requirements Foglight for Storage Management collects storage inventory, data protection, performance and association information from NetApp filers using the native DataONTAP API (version or later). Note When collecting from a MultiStore enabled filer, an account is only required on the physical filer ( ; vfiler0 ), which should also be the target of the collection. Required User Account Privileges Foglight for Storage Management requires an account with the appropriate defined role access capabilities: Allowed Capabilities login-http-admin The above will enable DataONTAP API. For general access: Allowed Capabilities api-* For limited access, the following are the explicit capabilities required by Foglight for Storage Management: useradmin role add vfs_collector -a api-system-get-ontapi-version,api-aggrlist-info,api-volume-list-info,api-volume-options-list-info,api-qtreelist,api-quota-report,api-cifs-share-list-iter-start,api-cifs-share-listiter-next,api-nfs-exportfs-list-rules,api-nfs-exportfs-list-rules-2,apisnapshot-get-reserve,api-snapshot-list-info,api-lun-map-list-info,api-lunget-occupied-size,api-lun-get-space-reservation-info,api-iscsi-node-getname,api-fcp-node-get-name,api-portset-list-info,api-snmp-get,api-snmp-getnext,api-vfiler-list-info,login-http-admin,api-system-get-version,apisystem-get-info,api-fcp-adapter-list-info,api-disk-list-info,api-volumeget-root-name,security-api-vfiler,api-lun-list-info,api-snapshot-deltainfo,api-lun-get-serial-number,api-perf-object-get*,api-cifs-share-listiter-end,api-snapshot-*,cli-priv,cli-version,api-storage-shelf-listinfo,api-iscsi-service-status, api-perf-object-counter-list-info NetApp Filer Agent Configuration The section below identifies the areas of the Foglight for Storage Management Device Setup Wizard that are unique to NetApp Filer agent configuration. Note Refer to Common Wizard Flow Procedures for Storage Device Setup for a detailed explanation of the common wizard screens.

96 Managing Storage in Virtual Environments: Installation and Configuration Guide 96 Chapter 5 Configuring Storage Resource Devices for Monitoring To configure a NetApp Filer agent: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click the Administration tab. 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Select Foglight Agent Manager page displays. 4 Select the Agent Manager where the agent code executes to collect from the NetApp filer. 5 Click Next. The Validation Results message box displays. 6 The Select Resource Type page displays. Click the Filer option button. 7 Select NetApp from the drop-down list. Foglight for Storage Management collects information directly from each NetApp filer using the Data OnTap interface. Each filer must be configured individually, that is, you must set up a StorageCollector agent for each filer. 8 Click Next. The Create Agent page displays. 9 Enter the IP address of the NetApp storage resource. 10 Click Next.

97 Managing Storage in Virtual Environments: Installation and Configuration Guide 97 Chapter 5 Configuring Storage Resource Devices for Monitoring The Validation Result message box displays. 11 The Assign Credential and Validate page displays. This page allows you assign the storage resource to a credential. Note To view required user account privileges, see Required User Account Privileges on page 95. The following options are provided: Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning a credential already created, see Selecting an Existing Credential on page 53. Select the required option to create or assign the required credential. After creating or editing the required credential, that credential displays. 12 Click Next. The Validation Result dialog message box displays. Note This process can take up to 15 minutes to complete. Note An initial connection to the storage resource must be successful for data collection and monitoring to begin. Note If you get an error while attempting to connect see Connection Attempt Error Procedures on page After successful validation, the Agent Config Done - Add More Targets screen displays. This screen allows the user to quickly configure additional switches that use the same credentials, and then perform the additional validations in the background after leaving the wizard.

98 Managing Storage in Virtual Environments: Installation and Configuration Guide 98 Chapter 5 Configuring Storage Resource Devices for Monitoring 14 Click Add to specify an additional NetApp filer. 15 In the popup dialog that displays, enter the IP for the filer and an optional agent name. 16 Click Submit. An agent creates, and the target is added to the table.

99 Managing Storage in Virtual Environments: Installation and Configuration Guide 99 Chapter 5 Configuring Storage Resource Devices for Monitoring 17 Click Next to initiate the validation process for the additional targets that were added. 18 Click Finish to exit the wizard. The configuration process is complete. Configuring Agents to Collect Data from Storage Arrays Foglight for Storage Management collects storage inventory, data protection, and association information from storage arrays by interfacing with the storage array management system software. Foglight for Storage Management collects data from the following storage array types: Dell Compellent Monitoring on page 99 EMC CLARiiON Monitoring Using CLI on page 103 EMC VNX and CLARiiON Monitoring Using SMI on page 111 Hitachi Data Systems Monitoring on page 115 HP EVA Monitoring on page 121 Dell Compellent Monitoring Foglight for Storage Management collects information from Dell Compellent storage Arrays using the SMI-S interface to the SMI-S provider integrated with Compellent Enterprise Manager software. For procedures describing how to install and configure this component, see the

100 Managing Storage in Virtual Environments: Installation and Configuration Guide 100 Chapter 5 Configuring Storage Resource Devices for Monitoring Compellent Enterprise Manager Setup Guide and Compellent Enterprise Manager User Guide. Both can be found in the install package from Dell > Support > Copilot 24X7. Important Compellent Enterprise Manager software or later is required. Foglight for Storage Management requires an SMI-S user account that must match: The name and password of a Compellent Enterprise Manager user. The name of a local Windows administrator user. The passwords do not need to match. For details on Dell Compellent account setup, see Management Host/ SMI-S User Account Requirements on page 20. Dell Compellent Agent Configuration This section identifies the areas of the wizard that are unique to the Dell Compellent agent configuration. Note Refer to Common Wizard Flow Procedures for Storage Device Setup for a detailed explanation of the common wizard screens. To configure an Dell Compellent array for monitoring: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click the Administration tab. 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Select Foglight Agent Manager screen displays. 4 Select the Agent Manager where the agent code will execute to collect from the Dell Compellent management host. 5 Click Next. The Validation message box displays. 6 Click the Storage Array option button. 7 Select Dell Compellent from the drop-down list.

101 Managing Storage in Virtual Environments: Installation and Configuration Guide 101 Chapter 5 Configuring Storage Resource Devices for Monitoring 8 Click Next. The Create Agent page displays. 9 Enter the IP address of the host that is executing the Compellent Enterprise Manager software. 10 Enter the port number only if the SMI-S is not configured to use the default port of 5988 or Click Next. The Validation Result message box displays. 12 The Create New Credential and Assign Resource screen displays, allowing you to create/ assign credentials for a Command View account. The following options are provided: Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning a credential already created, see Selecting an Existing Credential on page 53. Select the required option to obtain assign the credential. The newly assigned credential displays.

102 Managing Storage in Virtual Environments: Installation and Configuration Guide 102 Chapter 5 Configuring Storage Resource Devices for Monitoring 13 Click Next. The Validation Result dialog message box displays. Note This process can take up to 15 minutes to complete. An initial connection to the storage resource must be successful for data collection and monitoring to begin. If you get an error while attempting to connect see Connection Attempt Error Procedures on page 49. After successful validation, the Select Arrays to Monitor screen displays. This screen displays the summary information about the array management host and its collection agent. 14 Select the arrays you want to monitor. Important All arrays are pre-selected for collection. Uncheck the arrays you do not want to monitor. 15 Click Next. The Agent Configuration Summary page displays the arrays selected for monitoring. 16 Click Finish. The Storage Environment dashboard displays the newly created agent.

103 Managing Storage in Virtual Environments: Installation and Configuration Guide 103 Chapter 5 Configuring Storage Resource Devices for Monitoring The configuration process is complete. EMC CLARiiON Monitoring Using CLI Configuration Requirements Foglight for Storage Management utilizes the NaviSecCLI interface on the EMC Management host to collect data from EMC CLARiiON CX series arrays. A login account on the management host is required along with a Navisphere managed account for the specific service processors to be queried. Note Monitoring of EMC VNX arrays using the NaveSecCLI interface is not supported. Use the SMI-S interface as an alternative. Management Host User Account Required Privileges Foglight for Storage Management requires a user account to access the NaviSecCLI utility on the EMC Management host. The user account must have the following access: UNIX The NaviSecCLI interface requires SSH services with read and execute access to the binaries (sudo if the administrator changed the access privileges). Windows The NaviSecCLI interface requires read and execute access to the executables. In addition, the following are required for access to Navisphere on a Windows systems: ADMIN$, IPC$ as Shares RPC service enabled Navisphere Account Privileges In accessing the specific CLARiiON arrays, Foglight for Storage Management utilizes the Navisphere management application (via the NaviSecCLI) for collection. In addition to the host account used to access Navisphere, an account is required to access the individual arrays. For

104 Managing Storage in Virtual Environments: Installation and Configuration Guide 104 Chapter 5 Configuring Storage Resource Devices for Monitoring Foglight for Storage Management, an account with Global privilege is required. An account with Global privilege has access to all CLARiiON arrays in that domain. Note When using a Navisphere managed SP account with the Global attribute, only a single SP needs to be entered. Since the Global account is known and valid for all SPs, entering a single instance allows Foglight for Storage Management to recognize all SPs managed by this instance of NaviSphere. Required Information: Username to the EMC Management Host account Password to the EMC Management Host account Username for the Naviseccli account Password for the Naviseccli account Service Processor IP address (per CLARiiON Domain) Note If CLARiiONs are in one or more Navisphere Domains, then only a single SP IP address is required per Domain. Foglight for Storage Management determines all other SPs in the domain. Note Statistics Logging must be enabled on each array. See Enabling Statistics Logging on the EMC Array Using Navisphere on page 130 for procedures. CLARiiON Agent Configuration Using CLI for Collection The section below identifies the areas of the wizard that are unique to a CLARiiON storage array model. The agent will be configured to use the CLI to collect from the array management host monitoring the arrays. Note Refer to Common Wizard Flow Procedures for Storage Device Setup for a detailed explanation of the common wizard screens. To configure a CLARiiON array management host agent using CLI: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click the Administration tab. 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Select Foglight Agent Manager displays page displays. 4 Select the Agent Manager where the agent code will execute to collect from the CLARiiON array management host.

105 Managing Storage in Virtual Environments: Installation and Configuration Guide 105 Chapter 5 Configuring Storage Resource Devices for Monitoring 5 Click Next. The Validation Result message box displays. 6 The Select Resource Type page displays. Click the Storage Array option button. 7 Select EMC CLARiiON using CLI from the drop-down list. 8 Click Next. The Create Agent page displays. 9 To create an EMC CLARiiON CLI agent, enter the IP for the array management host.

106 Managing Storage in Virtual Environments: Installation and Configuration Guide 106 Chapter 5 Configuring Storage Resource Devices for Monitoring 10 Enter the installation path for NaviSecCLI, if it is not installed at the default location. 11 Click Next. The Assign Credential and Validate page displays. 12 This page allows you to assign the array management host to a credential. The following options are provided: Note To view required user account privileges, see Configuration Requirements on page 95. Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning a credential already created, see Selecting an Existing Credential on page 53. Select the required option to obtain the credential. The newly assigned credential displays. 13 Click Next. The Validation Result message box displays. Note Note Note This process can take up to 15 minutes to complete. An initial connection to the storage resource must be successful for data collection and monitoring to begin. If you get an error while attempting to connect see Connection Attempt Error Procedures on page 49.

107 Managing Storage in Virtual Environments: Installation and Configuration Guide 107 Chapter 5 Configuring Storage Resource Devices for Monitoring 14 After validation, the Discover Arrays and Validate page displays. This page lets you provide the IP of any SP of an array in each domain, and discover the other arrays in the domain. 15 Click Discover Arrays in Domain. The first screen of the Discover Arrays in Domain dialog displays. 16 Enter the required IP of one Service Processor in the domain. Enter a port only if the Service Processor is configured for a port other than the default port. 17 Click Next. The second screen of the Discover Arrays in Domain dialog displays.

108 Managing Storage in Virtual Environments: Installation and Configuration Guide 108 Chapter 5 Configuring Storage Resource Devices for Monitoring 18 You need to assign a credential for the selected IP of the Navisphere account. This page allows you to assign the storage resource to a credential. The following options are provided: Note To view required user account privileges, see Navisphere Account Privileges on page 103. Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning a credential already created, see Selecting an Existing Credential on page After creating or selecting the credential, it displays in the Discover Arrays in Domain page. 20 Click Next. The Validation Result message box displays. Note This process can take up to 15 minutes to complete. Upon successful validation, the final screen in the Discover Arrays in Domain dialog displays. Foglight for Storage Management uses Navisphere and the provided credential to connect to the specified SP. If successful, it also retrieves the names and IPs of the other arrays in the same domain.

109 Managing Storage in Virtual Environments: Installation and Configuration Guide 109 Chapter 5 Configuring Storage Resource Devices for Monitoring 21 Click Finish. 22 The Discovery Arrays and Validate page displays. This page displays what arrays were discovered and shows the error message for any arrays that failed the validation process. The Arrays managed by the specified management host, that are in the same domain as the SP used for discovery, are displayed in the Discovered Arrays table. If you have other CLARiiON arrays in other domains managed by this management host, repeat the Discover process for each domain, using the IP of a Service Processor in the domain. Note You may see the name of a non-array device, such as another management host that can access the domain. They display with a red, failed status indicating they could not be validated. Ignore these names. Foglight for Storage Management uses the credential provided for discovery to validate access to all the discovered arrays. The status will display as green if the validation was successful. If your environment uses different Navisphere credentials for different arrays in the same domain, the validation may fail, and the status will display red.

110 Managing Storage in Virtual Environments: Installation and Configuration Guide 110 Chapter 5 Configuring Storage Resource Devices for Monitoring Select the option button next to the failed array, click either Assign New Credential or Assign Existing Credential, to associate a different credential with that array. Click Validate Connectivity to validate that you can connect to that array. An initial validation must be successful for an array to be collected. Credential assignment and validation can also be done later, using the Edit Agent dialog. For more information, see Array Details Tab on page Click Next. The Select Arrays to Monitor page displays. 24 Select the arrays you want to monitor and click Next. Important All arrays with successful validation are pre-selected for data collection. Uncheck any arrays you do not want to monitor. 25 The Agent Configuration Summary page displays, with a list of arrays that will collect data.

111 Managing Storage in Virtual Environments: Installation and Configuration Guide 111 Chapter 5 Configuring Storage Resource Devices for Monitoring 26 Click Finish. The new EMC CLARiiON-CLI agent appears in the Storage Collector Agents table. The configuration process is complete. EMC VNX and CLARiiON Monitoring Using SMI EMC VNX and CLARiiON Configuration Requirements to Monitor Using SMI-S Foglight for Storage Management utilizes the EMC SMI-S provider installed on a host machine to collect data from CLARiiON and VNX, arrays. Note the following: SMI-S Provider V4.3.2 or higher is required. The SMI-S Provider can be downloaded from powerlink.emc.com:

112 Managing Storage in Virtual Environments: Installation and Configuration Guide 112 Chapter 5 Configuring Storage Resource Devices for Monitoring Navigate to: Support > Software Downloads and Licensing > Downloads S > SMI-S Provider Refer to the SMI-S provider release notes for compatibility information with EMC Solutions Enabler, CLARiiON Navisphere, and VNX Unisphere releases. An account with an Administrator role is required. Refer to the SMIS Provider Release Notes, ECOM Post-installation tasks for procedures to setup an administrator account. Note Refer to Configuring the EMC SMI Provider for CLARiiON or VNX on page 125 for details on SMI Provider configuration. VNX and CLARiiON Agent Device Configuration Using SMI-S for Collection The section below identifies the areas of the wizard that are unique to EMC storage arrays. The agent will be configured to use SMI-S to collect from the array management host that monitors the arrays. Note Refer to Common Wizard Flow Procedures for Storage Device Setup for a detailed explanation of the common wizard screens. To configure an EMC VNX and CLARiiON array management resource using SMI-S: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click the Administration tab. 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Select Foglight Agent Manager page displays. 4 Select the Agent Manager where the agent code will execute to collect from the EMC array management host. 5 Click Next. The Validation Result message box displays. 6 The Select Resource Type page displays. Click the Storage Array option button. 7 Select EMC VNX/CLARiiON SMIS from the drop-down list.

113 Managing Storage in Virtual Environments: Installation and Configuration Guide 113 Chapter 5 Configuring Storage Resource Devices for Monitoring 8 Click Next. The Create Agent page displays. 9 Enter the IP address for the EMC VNX/CLARiiON Array Management Host where the SMI-S Provider is installed. Use the back-end IP, not the front-end IP. 10 Enter the port number if SMI-S is not configured to use the default port of 5988 or Click Next. The Validation Result message box displays.

114 Managing Storage in Virtual Environments: Installation and Configuration Guide 114 Chapter 5 Configuring Storage Resource Devices for Monitoring 12 The Assign Credential and Validate page displays, allowing you to create/assign credentials for the account with monitor access to communicate with the SMI-S agent. The following options are provided: Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning a credential already created, see Selecting an Existing Credential on page 53. Select the required option to obtain assign the credential. 13 The newly assigned credential displays. 14 Click Next. The Validation Result message box displays. Note This process can take up to 15 minutes to complete. Note An initial connection to the storage resource must be successful for data collection and monitoring to begin. Note If you get an error while attempting to connect see Connection Attempt Error Procedures on page After successful validation, the Agent Configuration Summary page display the summary information about the agent and the arrays that can be monitored from this array management host. 16 Select the arrays you want to monitor. Important All Arrays are pre-selected for data collection. Uncheck Arrays you do not want to monitor.

115 Managing Storage in Virtual Environments: Installation and Configuration Guide 115 Chapter 5 Configuring Storage Resource Devices for Monitoring 17 Click Next. The Agent Configuration Summary page displays, showing the VNX and CLARiiON arrays that will be monitored. 18 Click Finish. The new EMC VNX/CLARiiON-SMIS agent displays in the Storage Collector Agents table. The configuration process is complete. Hitachi Data Systems Monitoring Foglight for Storage Management collects information from Hitachi AMS storage arrays using the SMI-S interface of the HiCommand Device Manager component of the Hitachi Command Suite software. By default all Hitachi Command Suite users are also SMI-S users. Any Command Suite account is valid for use by Foglight for Storage Management. Note Hitachi Command Suite 7.0 or later is required for Foglight for Storage Management to monitor AMS arrays. Instructions for how to install and configure this component are in the Hitachi Command Suite Installation Guide. The Command Suite and the SMI-S component should be installed on the Hitachi HiCommand server, not on the Foglight for Storage Management Server. The metrics that can be collected from standard HiCommand Device Manager are limited. Foglight for Storage Management provides an option to interface with the Hitachi Tuning Manager for additional metrics.

116 Managing Storage in Virtual Environments: Installation and Configuration Guide 116 Chapter 5 Configuring Storage Resource Devices for Monitoring Tuning Manager is an additional package, licensed separately within Command Suite 7.0 or higher. Instructions for how to install and configure the Tuning Manager component are in the Hitachi Command Suite Installation Guide. Note Foglight for Storage Management only supports collection if the Tuning Manager is installed on a Windows Server. Important The Tuning Manager component should be installed on the Hitachi HiCommand server, not on the Foglight for Storage Management Server. Foglight for Storage Management needs a user account on the Windows Server hosting the Tuning Manager, that is configured to run the Tuning Manager. Tuning Manager Metrics The following table provides a list of the additional metrics available with Tuning Manager. Collected Entity Disk LUN Metric Busy Bytes Read Bytes Written Latency Controller Port (Array) Busy Ops Read Ops Write Bytes Read Bytes Write Hitachi Data Systems AMS Agent Configuration The section below identifies the areas of the wizard that are unique to setup for Hitachi Data Systems (HDS) Adaptable Modular Storage (AMS). Note Refer to Common Wizard Flow Procedures for Storage Device Setup for a detailed explanation of the common wizard screens. To configure an HDS AMS agent: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click Storage Environment.

117 Managing Storage in Virtual Environments: Installation and Configuration Guide 117 Chapter 5 Configuring Storage Resource Devices for Monitoring 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Select Foglight Agent Manager screen displays. 4 Select the Agent Manager where the agent code will execute to collect from the Hitachi Data Systems AMS storage device. 5 Click Next. The Validation Result message box displays. 6 The Select Resource Type page displays. Click the Storage Array option button. 7 Select HDS AMS from the drop-down list. 8 Click Next. The Create Agent page displays. 9 Enter the IP address for the server hosting Hitachi Command Suite agent management software.

118 Managing Storage in Virtual Environments: Installation and Configuration Guide 118 Chapter 5 Configuring Storage Resource Devices for Monitoring 10 Enter the required port number if the SMI-S is not configured to use the default port of 5988 or Click Next. The Validation Result message box displays. 12 The Assign Credential and Validate dialog allows you assign the storage resource to a credential. The following options are provided: Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning a credential already created, see Selecting an Existing Credential on page 53. Select the required option to assign the credential. The newly assigned credential displays. 13 Click Next. 14 The Validation Result message box displays, then the Configure Turning Manager page displays. Note This process can take up to 15 minutes to complete. An initial connection to the storage resource must be successful for data collection and monitoring to begin. If you get an error while attempting to connect see Connection Attempt Error Procedures on page To use and configure the HDS Turning Manager go to step 16. or If you do not want to use the HDS Tuning Manager, go to step 18.

119 Managing Storage in Virtual Environments: Installation and Configuration Guide 119 Chapter 5 Configuring Storage Resource Devices for Monitoring 16 Hitachi HDS AMS lets you specify whether or not to configure the use of the Tuning Manager to collect additional performance metrics. To use the HDS Tuning Manager, click the Check if using HDS Tuning Manager check box and enter the required path if the Tuning Manager is not installed at the default location. 17 You must create or assign a credential for a user account on the Windows server that hosts the Tuning Manager. The following options are provided: Note To view required user account privileges, see Hitachi Data Systems Monitoring on page 115. Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning a credential already created, see Selecting an Existing Credential on page 53. After creating or selecting, the HDS Turning Manager credential displays. 18 Click Next. The Validation Result message box displays. Note This process can take up to 15 minutes to complete. An initial connection to the storage resource must be successful for data collection and monitoring to begin. If you get an error while attempting to connect see Connection Attempt Error Procedures on page After successful validation, the Select Arrays to Monitor page displays.

120 Managing Storage in Virtual Environments: Installation and Configuration Guide 120 Chapter 5 Configuring Storage Resource Devices for Monitoring 20 All Arrays are pre-selected for data collection. Uncheck any arrays you do not want to monitor. 21 Click Next. The Agent Configuration Summary screen displays a summary of the Hitachi arrays to be monitored. 22 Click Finish. The Storage Environment dashboard displays the newly created agent.

121 Managing Storage in Virtual Environments: Installation and Configuration Guide 121 Chapter 5 Configuring Storage Resource Devices for Monitoring The configuration process is complete. HP EVA Monitoring Foglight for Storage Management collects information from HP EVA storage arrays using the SMI-S interface to the SMI-S provider, that integrates with the Command View EVA management software. Instructions on how to install and configure this component can be found in the HP StorageWorks Command View EVA Installation Guide. Important HP Command View EVA version 9.0 or later is required. Foglight for Storage Management should not be installed on the same server as HP Command View. By default all HP Command View EVA users are also HP SMI-S EVA users. Any Command View account is valid for use by Foglight for Storage Management. HP EVA Agent Configuration This section identifies the areas of the wizard that are unique to the HP EVA agent configuration. Note Refer to Common Wizard Flow Procedures for Storage Device Setup for a detailed explanation of the common wizard screens. To configure an HP EVA array for monitoring: 1 On the navigation panel, under Homes, click Storage Environment. 2 Click the Administration tab.

122 Managing Storage in Virtual Environments: Installation and Configuration Guide 122 Chapter 5 Configuring Storage Resource Devices for Monitoring 3 Click Configure Agent for Storage Device Monitoring. or Click Add. The Select Foglight Agent Manager screen displays. 4 Select the Agent Manager where the agent code will execute to collect from the HP EVA array management host. 5 Click Next. The Validation message box displays. 6 Click the Storage Array option button. 7 Select HP EVA from the drop-down list. 8 Click Next. The Create Agent page displays. 9 Enter the IP address of the host that is executing the HP EVA Command View management software. 10 Enter the port number only if the SMI-S is not configured to use the default port of 5988 or 5989.

123 Managing Storage in Virtual Environments: Installation and Configuration Guide 123 Chapter 5 Configuring Storage Resource Devices for Monitoring 11 Click Next. The Validation Result message box displays. 12 The Create New Credential and Assign Resource screen displays, allowing you to create/ assign credentials for a Command View account. The following options are provided: Adding a new credential, see Creating New Credentials on page 51. Selecting and assigning a credential already created, see Selecting an Existing Credential on page 53. Select the required option to obtain assign the credential. The newly assigned credential displays. 13 Click Next. The Validation Result dialog message box displays. Note This process can take up to 15 minutes to complete. An initial connection to the storage resource must be successful for data collection and monitoring to begin. If you get an error while attempting to connect see Connection Attempt Error Procedures on page 49. After successful validation, the Select Arrays to Monitor screen displays. This screen displays the summary information about the array management host and its collection agent. 14 Select the arrays you want to monitor. Important All arrays are pre-selected for collection. Uncheck the arrays you do not want to monitor.

124 Managing Storage in Virtual Environments: Installation and Configuration Guide 124 Chapter 5 Configuring Storage Resource Devices for Monitoring 15 Click Next. The Agent Configuration Summary page displays the arrays selected for monitoring. 16 Click Finish. The Storage Environment dashboard displays the newly created agent. The configuration process is complete.

125 A Appendix: Vendor-specific SMI Provider and Device Setup Procedures The following vendor-specific SMI provider and device setup procedures are provided: Configuring the EMC SMI Provider for CLARiiON or VNX on page 125 Verifying if Statistics Logging is Enabled on the Arrays using TestSMI Provider on page 128 Enabling Statistics Logging on the EMC Array Using Unisphere on page 129 Enabling Statistics Logging on the EMC Array Using Navisphere on page 130 Configuring the EMC SMI Provider for CLARiiON or VNX The SMI-S Provider has a programmatic interface that provides management applications which are integrated with the provider, with the ability to discover CLARiiON or VNX storage arrays out of band. This discovery method does not require that a CLARiiON or VNX LUN be visible to the host on which the SMI-S Provider is running. Only the IP connection to the storage array is required. You must provide the following information: The IP address of SPA and SPB of the CLARiiON or VNX array to be managed. The username and password of the CLARiiON or VNX array that has administrator-level privileges with global scope. EMC offers the testsmiprovider tool for adding CLARiiON and VNX arrays to the SMI-S Provider. On Windows platforms, the TestSmiProvider.exe resides in c:\program files\emc\ecim\ecom\bin. On Linux platforms, TestSmiProvider resides in: /opt/emc/ecim/ecom/bin Refer to the SMI-S Provider Release notes on powerlink.emc.com for a more detailed description. To configure SMIs collections for the EMC array: 1 Set up the SMI Provider. The following testsmiprovider program is interactive and provides acceptable defaults. Press return on each line (change the password if needed):

126 Managing Storage in Virtual Environments: Installation and Configuration Guide 126 Appendix: Vendor-specific SMI Provider and Device Setup Procedures C:\Program Files\EMC\ECIM\ECOM\bin>testsmiprovider Connection Type (ssl,no_ssl,native) [no_ssl]\: Host [localhost]: Port [5988]: Username [admin]: Password [#1Password]: Log output to console [y n (default y)]: Log output to file [y n (default y)]: Logfile path [Testsmiprovider.log]: (OUTPUT) Connecting to localhost:5988 Using user account 'admin' with password '#1Password' ######################################################################## ## ## ## EMC SMI Provider Tester ## ## This program is intended for use by EMC Support personnel only. ## ## At any time and without warning this program may be revised ## ## without regard to backwards compatibility or be ## ## removed entirely from the kit. ## ######################################################################## slp - slp urls slpv - slp attributes cn - Connect dc - Disconnect rc - RepeatCount st - Set timeout value ns - NameSpace ens - EnumerateNamespaces ec - EnumerateClasses ecn - EnumerateClassNames ei - EnumerateInstances ein - EnumerateInstanceNames a - Associators an - AssociatorNames r - References rn - ReferenceNames gi - GetInstance gc - GetClass lc - Log control dv - Display version info ind - Indications menu sl - Start listener addsys - EMC AddSystem refsys - EMC RefreshSystem disco - EMC Discover remsys - EMC RemoveSystem im - InvokeMethod tms - TotalManagedSpace q - Quit h - Help ######################################################################## Namespace: root/emc repeat count: 1 (localhost:5988)? 2 Test the provider to be sure it is working.

127 Managing Storage in Virtual Environments: Installation and Configuration Guide 127 Appendix: Vendor-specific SMI Provider and Device Setup Procedures If you successfully connected to the SMI-S Provider, issue the dv command to list basic information about the provider and any attached storage arrays: (localhost:5988)? dv ++++ Display version information ++++ CIM ObjectManager Name: EMC: CIMOM Version: EMC CIM Server Version SMI-S spec version: SMI-S Provider version: V SMI-S Provider Location: Proxy SMI-S Provider Server: Windows_NT l2se x86_64 (64bit Libraries) Solutions Enabler version: V Retrieve and Display data - 1 Iteration(s) In Seconds a Press the enter key to continue. Note In the above example, the SMI-S Provider is not aware of any attached storage arrays. 3 Add the storage arrays to the provider. Use the addsys command to attach a CLARiiON or VNX array to SMI-S Provider. This command is not for Symmetrix arrays. The following provides an example of attaching an VNX array to the SMI-S Provider: (localhost:5988)? addsys Add System {y n} [n]: y ArrayType (1=Clar, 2=Symm) [1]: One or more IP address or Hostname or Array ID Elements for Addresses IP address or hostname or array id 0 (blank to quit): IP address or hostname or array id 1 (blank to quit): IP address or hostname or array id 2 (blank to quit): Address types corresponding to addresses specified above. (1=URL, 2=IP/Nodename, 3=Array ID) Address Type (0) [default=2]: Address Type (1) [default=2]: User [null]: clariion Password [null]: clariion (OUTPUT) ++++ EMCAddSystem ++++ OUTPUT : 0 Legend:0=Success, 1=Not Supported, 2=Unknown, 3=Timeout, 4=Failed 5=Invalid Parameter, 4096=Job Queued, 4097=Size Not Supported System : // /root/ emc:clar_storagesystem.creationclassname="clar_storagesystem",name="clariio N+FNM "

128 Managing Storage in Virtual Environments: Installation and Configuration Guide 128 Appendix: Vendor-specific SMI Provider and Device Setup Procedures In the above example, the first SPA and the SPB of the VNX array is provided. The username/password combination must be of administrator level and global scope. By issuing the following dv command, you can see the VNX array (which displays as CLARiiON array FNM ) is now present in the provider: (localhost:5988)? dv ++++ Display version information ++++ CIM ObjectManager Name: EMC: CIMOM Version: EMC CIM Server Version SMI-S spec version: SMI-S Provider version: V SMI-S Provider Location: Proxy SMI-S Provider Server: Windows_NT l2se x86_64 (64bit Libraries) Solutions Enabler version: V Firmware version information: (Remote) CLARiiON Array FNM (Rack Mounted VNX7500): Retrieve and Display data - 1 Iteration(s) In Seconds a Press the enter key to continue. 4 Verify that statistics logging is enabled for your arrays. For more information, see Verifying if Statistics Logging is Enabled on the Arrays using TestSMI Provider on page ECOM post-installation tasks Authentication is required to query the EMC CIM Server. An initial setup is required on the EMC CIM Server to create a CIM user. This can be done using the following procedures: a Go to the URL log in using the username admin and the password #1Password. Or, use the password you created. b Click Add User and create a user with the role of Administrator. This newly created username can now be used to obtain access to the SMI-S Provider. Verifying if Statistics Logging is Enabled on the Arrays using TestSMI Provider Foglight for Storage Management requires that statistics logging is enabled on an EMC array in order to collect from it. Use TestSMIProvider to verify if Statistics Logging is enabled for CLARiiON or VNX arrays. For to procedures on enabling statistics logging, see: Enabling Statistics Logging on the EMC Array Using Unisphere on page 129 Enabling Statistics Logging on the EMC Array Using Navisphere on page 130

129 Managing Storage in Virtual Environments: Installation and Configuration Guide 129 Appendix: Vendor-specific SMI Provider and Device Setup Procedures To verify if statistics logging is enabled: 1 Log into the server with the SMIs provider installed. 2 Run the TestSMIProvider. 3 When you reach the point where you can input SMI provider commands, enter: (localhost:5988)? ei Class: cim_statisticsservice 4 In the output, for the desired array, search for the properties EnabledState and Started. If the value for EnabledState is 3, and the value for Started is False, then statistics logging has not been set for the array, and it will not collect. The output will display an instance for each array, similar to that shown below. Instance 0: ObjectPath : Clar_BlockStatisticsService.CreationClassName="Clar_BlockStatisticsService",Name="EMCBlockStatisticsService",SystemCreationClassName="Clar_StorageSyst em",systemname="clariion+apm Note Scroll to the following text. <PROPERTY NAME="EnabledState" CLASSORIGIN="CIM_EnabledLogicalElement" PROPAGATED="true" TYPE="uint16"> <VALUE>3</VALUE> Note Scroll to the following text. <PROPERTY NAME="Started" CLASSORIGIN="CIM_Service" PROPAGATED="true" TYPE="boolean"> <VALUE>FALSE</VALUE> </PROPERTY> Note When the Statics Collections have been turned on in the arrays, use the refsys command to refresh the SMIS provider: (localhost:5988)? refsys. Enabling Statistics Logging on the EMC Array Using Unisphere The section provides procedures to enable statistics logging on EMC arrays when using Unisphere. To enable statistics logging: 1 Start Unisphere. 2 Select the desired array, and select System. 3 In the System Management tile, click on Properties.

130 Managing Storage in Virtual Environments: Installation and Configuration Guide 130 Appendix: Vendor-specific SMI Provider and Device Setup Procedures 4 On the Storage System Properties dialog, select the General tab. 5 Check the box labeled Statistics Logging. 6 Click OK. Statistics logging has now been enabled for the array. You will need to refresh the SMIS provider using the TestSMIProvider refsys command. Enabling Statistics Logging on the EMC Array Using Navisphere The section provides procedures to enable statistics logging on EMC arrays when using Navisphere. To enable statistics logging:

131 Managing Storage in Virtual Environments: Installation and Configuration Guide 131 Appendix: Vendor-specific SMI Provider and Device Setup Procedures 1 Start Navisphere. 2 Right-click on the desired array, to display the context menu. 3 Click on Properties. 4 On the Storage System Properties dialog, select the General tab. 5 Check the box labeled Statistics Logging. 6 Click OK.

132 Managing Storage in Virtual Environments: Installation and Configuration Guide 132 Appendix: Vendor-specific SMI Provider and Device Setup Procedures Statistics logging has now been enabled for the array. You will need to refresh the SMIS provider using the TestSMIProvider refsys command.

133 Managing Storage in Virtual Environments: Installation and Configuration Guide 133 Index A Agent Alarms View 61 agents assigning a cloned schedule to another agent 83 creating a unique schedule 82 C common wizard flow procedures for storage device setup 43 Configuring FglAM for Storage Collections 29 configuring storage resource types FC Switches Brocade 85 Cisco 90 NetApp Filers 95 storage arrays CLARiiON CLI 103 CLARiiON SMIS 104, 112 Hitachi Data Systems 115 HP EVA 121 storage arrays CLARiiON SMIS 111 configuring the EMC SMI Provider for CLARiiON or VNX 125 connection attempt error procedures 49 connection refused 50 incorrect credentials 50 no credential 49 credentials 73 creating new 51 deleting 75 editing the credential password 54 removing a resource mapping 76 selecting an existing credential 53 using credential insider information 77 D deploying and installing the Foglight Storage Agent Master Cartridge 39 disk space requirements backup and support 13 collector data 13 four spindles 13 SAM data 13 three spindles 13 trace logs 13 two spindles 13 E editing agent properties 63 array details tab 70 credentials tab 66 discovered targets tab 68 Tuning Manager Settings tab 70 enabling statistics Logging on the EMC Array using Navisphere 130 enabling statistics logging on the EMC Array using Unisphere 129 F FglAM buffer cache Size increasing 29 fibre channel switches Cisco SAN Switch 15 Foglight for Storage Management collection intervals accessing and modifying 79 Foglight for Storage Management dashboards location 32 H hardware requirements summary tables 10 large environment 11 small environment 10 I installation deploying and installing the Agent Master Cartridge 39 installing Foglight for Storage Management licenses 25

134 Managing Storage in Virtual Environments: Installation and Configuration Guide 134 Index L license 25 lockbox management 73 lockboxes releasing 54 N network port requirements Brocade 13 Cisco 13 CLARiiON Unix 14 HP EVA 14 NaviSecCLE 14 NetApp 14 network ports utilized Brocade Host 13 Cisco 13 EMC CLARiiON or VNX 14 EMC CLARiiON Unix 14 EMC CLARiiON Windows 14 HDS AMS 14 HP EVA 14 NetApp 14 P pre-installation requirements hardware and software requirements 9 hardware requirements summary tables 10 network port utilized 13 prerequisites for Foglight for Storage Management data collection 9 supported platforms 12, 14 prerequisites for Foglight for Storage Management Data Collection 9 recommendations for using physical hosts 9 R Required privileges CLARiiON management hosts 17 HP Command View management hosts 19 NetApp Filers 16 requirements hardware requirements for a small environment 10 resource mapping removing 76 S SMI provider and device setup procedures configuring the EMC SMI Provider for CLARiiON or VNX 125 enabling statistics logging on the EMC Array using Navisphere 130 enabling statistics logging on the EMC Array Using Unisphere 129 verifying if statistics logging is enabled on the Arrays using TestSMI Provider 128 Storage Agent Master Cartridge deploying and installing the Foglight for Storage Management Agent Master Cartridge 39 install failures 43 uninstalling 58 storage device requirements 14 fibre channel switches 15 Brocade 15 Cisco 15 NetApp Filers 16 storage arrays Hitachi Data Systems 19 HP EVA 19 Storage Device Setup Wizard common wizard flow procedures 43 navigating to 38 storage environment administration backing up SAM data 61 checking support status 58 sending Storage Agent Master Support bundles 57 StorageCollector Agent accessing and modifying storage collection intervals 79 assigning a cloned schedule to another agent 83 creating a unique schedule for an agent 82 editor 78 StorageCollector Agent Schedule Editor 78 accessing and modifying Foglight for Storage Management collection intervals 79 support 6 Supported Platforms monitoring Arrays 17 Filers 16 Switches 15 Supported versions HP EVA 19

135 Managing Storage in Virtual Environments: Installation and Configuration Guide 135 Index T technical support 6 U upgrading Foglight for Storage Management from 1.6.x to V vcenter setup and configuration 38 setting up the agent 34 update and existing VMware performance agent 37 verifying if statistics logging is enabled on the Arrays using TestSMI Provider 128 VMware Performance Agent defining and editing 34