NEWS. Crisis Communications Renewed Nuclear Safety Collaboration VIRVE saves Lives and Money. Underwater Cable for Security

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1 NEWS 2012 Crisis Communications Renewed Nuclear Safety Collaboration VIRVE saves Lives and Money Underwater Cable for Security Network

2 editorial NEWS News We safeguard society's vital functions The main background factors influencing secure communications are the long-term balancing of public-sector finances, the growth of foreign investments, the outsourcing of functions, particularly by large companies, society's increased information density and the changes brought about by new technologies. The effect of these changes on State Security Networks Ltd were reflected in the 2011 expansion of operations. In the past, the company's business activities concentrated on the VIRVE network for authorities and on the sales and maintenance of Tetra terminals. Last year, the Group was placed in charge of operating a substantial part of the production facilities that serve Finnish telecommunications. These were transferred into the ownership of a subsidiary established for this purpose, Leijonaverkot Oy, and its real estate companies. At the end of the year, the business segment was further expanded through the acquisition of Johtotieto Oy, a company that offers nationwide locationing services for subterrestrial cable coverage. Its business concept is to protect cable owners' subterrestrial structures by producing and actively developing cable locationing services for use in structural and civil engineering. The focal point of the Group strategy for 2012 is the development of a secure network for administrative purposes, which was assigned to State Security Networks Ltd by the Government Resolution passed on 12 May Its aim is to offer customers reliable, secure network services from the beginning of The viability and development potential of the Virve network alongside new technologies has been supported by a development project which started in 2007 and will end this year. The reliability and features of the network have been improved with the help of an investment programme. The storms during Christmas and the disruptions they caused to Virve are being analysed in detail, in order for us to identify the best ways of further improving the network's stress tolerance. Possible alternatives include the purchase of backup power, new mobile base stations with satellite support Contents and improved condition monitoring of the existing base stations. The actual source of the problem, however, are the energy networks. In our opinion, improving their reliability is one of our society's major questions. Customer interaction is one of the cornerstones of State Security Networks Ltd's business. The Virve cooperation team, the Virve administrator team and the fixed network steering groups have proved to be excellent customer forums, and their activities will continue. A new customer group following the existing models has been established to support the telecommunications real estate segment, and a similar model will be created for Johtotieto Oy. The purpose of State Security Networks Ltd is to offer its customers secure and reliable communication services that support the management of viable functions in everyday life as well as in serious disruption situations and under special conditions. Kimmo Manni Managing Director virve news 2012 English version of State Security Networks Stakeholder Magazine Editor-in-chief: Satu Huhtela, tel Translations: Semantex Lingua Nordica Oy Layout: Alma 360, Cover picture: Johanna Kokkola Contacts: State Security Networks Ltd, Printed by Edita Prima, VIRVE Saves Both Lives and Money / 7 Improved Data Security for the Government / 8 Crisis Communications Renewed After Asian Tsunami / 9 All for Safety / 10 TUVE Approaching Completion / 12 Cyber Security State ownership policy: objectives and principles A True Safety Network Intended for the public administration, TUVE is a safety network. Based on high-level contingency planning, this information network will serve the state and 30,000 safety authority users. A Government decisionin-principle of last May determined that, following the construction phase, TUVE s management, maintenance and development will gradually transfer to State Security Networks Ltd. In addition to ministries, the Defence Forces, the Police Force, rescue authorities, the Border Guard and Emergency Response Centres On 3rd November 2011, the Government approved its state ownership policy objectives and principles. In terms of reporting, rewarding and transparency, State Security Networks Ltd, a company 100-percent owned by the state, exercises the responsibility, openness and longterm approach required by these principles. State Security Networks Group represents both commercial operators, such as VIRVE Products and Services Ltd, Leijonaverkot Oy and Johtotieto Oy, as well as State Networks Group Ltd, which has strategic obligations. For this reason, in addition to commercially profitable activities, the Group attends to the costefficient execution of service tasks in compliance with requirements. In doing so, it ensures precision, comparability and transparency. Making its reporting comparable, in line with the reporting of other unlisted state-owned companies, is one of the Group s development issues for The decision-in-principle asserts that the State s corporate holdings represent a considerable part of our national assets: this is a key guiding factor in our activities. In fact, this will only grow in significance as our new, growing business activities flourish. will use the network. The network and its services will also be made available to other actors deemed critical to public safety. At the same time, arrangements will be made for the storage of critical data content, while secure services and practices are developed. This project is based on the need to secure official data flows and data security, both during peacetime and crises. While the network operator scene has changed dramatically, data connections have become more and more critical to the whole of society. Johtotieto Oy Acquired by State Security Networks Ltd On 16th December 2011, State Security Networks Group acquired the entire share capital of Johtotieto Oy. This company offers a location service for underground cables. The aims of the acquisition are greater efficiency in cable data management, while lowering the number of infrastructural faults. Another goal is to create a full-coverage cable data service based on a single player. Through this, comprehensive location information will be made available on cables maintained by various actors. Leijonaverkot provides efficient and secure data centres During 2011, Leijonaverkot Oy acquired additional high-security tele and data communications centres. The company provides secure premises, certified premises technology and management services for users of our centres. Fulfilling the highest official security standards, secure premises are located throughout Finland. Leijonaverkot has operated as part of the State Security Networks Group since the end of 2010, when it acquired its first telecommunications premises. Mika Matturi Business Director in charge of security network operations Mika Matturi, 50, (MSc. Tech.) has been appointed Business Director in charge of TUVE-security network operations/managing Director of the related subsidiary, from 1st February Mr Matturi previously headed Broadband Services Finland for TeliaSonera Finland Ltd. His varied, long experience as a manager for teleoperators will reinforce the company's expertise in information and communications technology. 2 VIRVE NEWS 2012 VIRVE NEWS

3 emergencies text Anna-Mari Tyyrilä photos johanna kokkola Communication with a hospital over VIRVE is a natural extension of patient care. VIRVE saves lives and money About three years ago, 30 pristine VIRVE terminals were gathering dust on the storage shelves of the North Karelia Central Hospital. Today, 53 devices are in active day-to-day use and have become an indispensable tool of the trade. A n accident occurs on the highway. The accident scene alerts the Emergency Response Centre, which in turn notifies the police, the rescue services and the ambulance service over Virve. The hospital's emergency care unit receives a preliminary text message via the same channel. The nurse receiving the SMS at the emergency care unit outlines the situation in terms of the required medical staff and checks the availability of physicians. There are multiple injured persons. All substantial information is readily accessible over Virve: how many patients and their injuries are to be expected and when? The approach of the ambulances is monitored using the Merlot GPS system. The nurse sends a message to the trauma team over Virve, via a dedicated call group. 19 persons are simultaneously notified of the event. The operating theatre is reserved immediately and the required staff are ready for action. The surgeon is in contact with the ambulance over Virve, providing instructions. VIRVE is indispensable When the central hospital's landline network was being decommissioned, Jari Hirvonen, a veteran nurse of the emergency care unit, began to wonder why the Virve terminals were allowed to gather dust. "Virve was used only in exceptional circumstances. So it came as no surprise that user skills were rather rusty when needed the most." Unfortunately, this illogical way of thinking is still quite common across Finland. Hirvonen drafted a rough plan for the deployment of Virve in day-to-day communication at the emergency care unit. As a consequence, an increasing number of emergency care employees started to carry the terminal routinely. The handsets are currently used by 12 units in the hospital. There are 53 terminals and 700 users, including substitutes. "In night shifts, for example, staff members make sure that they always carry the terminal. It has also become an important safety and security feature," Hirvonen comments. It is noteworthy that this initiative, and practical implementation, came from the shop floor and not from the management. "Virve has become so popular because it meets the needs of the staff. In no other Finnish hospital is Virve used as extensively as here," Hirvonen remarks. "When a call is put through Virve, the response is immediate. Virve calls are not crowded out in the deluge of other calls." In emergency care, a few seconds can make the difference. If resuscitation is delayed by a couple of minutes, in approximately 80% of cases the patient is lost. Availability of assistance over Virve reduces the staff's workload, especially on busy days. Decision-makers in municipalities and municipal federations appreciate the financial impact. "Based on calculations, the deployment of Virve has saved us up to 500 person-hours per annum." Jari Hirvonen is both a Virve responsible person and a Virve trainer. "Training is organised into three modules: basic user skills, Virve operation within the hospital, and communications to and from the hospital." "Of course, Virve should be made available to all. But this would necessitate day-to-day support at regional level and internal support provided within the organisation. Designating one parttime person, for example, for this task in a central hospital would not cost that much." Nurse Jari Hirvonen is pleased that Virve has become part of his everyday routines and dress code. VIRVE in the North Karelia Central Hospital Terminals in use: 53 Users: approx. 580 regular users and approx. 100 substitutes User groups: emergency care, laboratory, radiology, surgery, intensive case, apothecary. technical services, security services, physicians, management, psychiatry, imaging unit Cooperation among public bodies: Emergency Response Centre, ambulance service, medical helicopter service, Rescue Services, Finnish Border Guard, Police, healthcare centres, hospitals, social welfare services, Finnish Defence Forces Properties currently exploited: group calls, emergency calls, text messages, SMS, voice calls, data Calls at the emergency care unit per day: Operating area: North Karelia Region + part of the Heinävesi municipality Network coverage: good, not without shadow areas Price of terminal device: under EUR 600 Monthly fees for terminal device: EUR VAT Reliability of operation: mainly good Disadvantages: heavy weight, no hands-free option available» 4 VIRVE NEWS 2012 VIRVE NEWS

4 text timo HÄmäläinen illustration kalle tolonen data security Safety as established mindset A fire in the Turku University Central Hospital (TYKS) demonstrated that hospital environments are not exempt from the risk of major fires. Luckily, this demonstration of a self-evident fact caused no fatalities. text Marita Kokko photo lehtikuva On 2 September 2011 at 5.40 pm, a fire started at the TYKS Emergency Care Unit. The fire spread rapidly via cable ducts to three hospital floors, generating impenetrable smoke which covered almost the entire hospital. Hospital staff evacuated the patients of the emergency care unit and escorted them to safety outdoors. The evacuation was of great assistance to the first-line fire-fighting supervisor, who was informed upon his arrival that no patients were present in the burning parts of the building. He could therefore concentrate on fire-fighting tasks and evacuation of the upper floors. The basic procedures required for a successful outcome were initiated by hospital staff. On their own initiative, they did extremely well and followed the proper procedures in evacuating patients from the emergency care unit. The evacuation of other floors was also A total of 168 patients were evacuated due to the fire in the hospital. outstanding, tells Juha Virto, Rescue Chief of the Regional Rescue Services of Southwest Finland, who was in charge of the overall rescue and fire-fighting operation. Communication between public bodies during the Turku hospital fire was exemplary. Yet the very occurrence of the event raises the question of whether Virve could be used more effectively in hospital environments. When operating in field conditions, the Rescue Services, the public bodies and partner organisations primarily use the Virve network. Use and operation of the network are based on national guidelines designed to ensure communications within and between public bodies. During the Turku hospital fire, several dozen Virve users were simultaneously present in the network. According to Rescue Chief Virto, the network functioned during the operation without incident, and no significant communication disruptions were experienced. Using terminals in a hospital environment is challenging. For the Turku University Central Hospital, it took a fire for the institution to begin pondering how use of Virve could be enhanced in the hospital. According to Sirpa Pinomäki, the hospital steering group is set to discuss, for example, the question of who, among hospital managers, are critical Virve users. Pinomäki is the regional Virve administrator for social welfare and health at the Turku University Central Hospital. On the shop floor, Virve is in everyone s pocket, since using Virve is a daily routine. During the fire, the communications of first-response services were exemplary. The development challenges and development targets are to be found in the internal Virve use of the hospital. This will be our new focus. Improved data security for the Government Government agencies are required to raise their data security, at least to the basic level defined by the new regulation. Experts hope that the agencies will also adopt a data classification system. T he regulation on Government data security came into effect in October Upon its implementation, the data security level of Finnish Authorities will meet international obligations. According to Assistant Manager Kimmo Rousku of the Government IT Shared Services Centre, agencies that have kept developing their data security in the spirit of the Act on Openness of Government Activities, are already close to the basic level required by the new regulation. Many, however, need improvement. From basic level to classification The regulation defines a basic level of data security, which must be achieved by 30 September Among other things, it requires risk assessment, the definition of tasks and responsibilities, various protective measures, guidelines, training and monitoring. Agencies can facilitate better protection of their data by beginning to classify and process confidential documents according to data safety requirements. The Finnish Communications Regulatory Authority's NCSA-FI unit is the national data safety authority. Its manager Rauli Paananen finds it problematic that agencies may decide independently whether or not to adopt data classification: "Before disclosing any information, an agency adhering to classification principles needs to verify that the recipient fulfils the same protection requirements." Implementation of the regulation is in danger of being 'undermined', as only a fraction of agencies has decided to adopt classification. Personnel training The Government IT Shared Services Centre has initiated implementation projects relating to the data security regulation with almost sixty agencies. The aim is to help the agencies reach a basic data security level. More training will be needed if the organisation decides to adopt document classification: "The entire staff must understand the different levels of protection and what type of information falls into which category, as well as the implications of classification on one's own work", Kimmo Rousku explains. Paananen adds: "The aim of the regulation is to ensure that all agencies protect their data according to the same principles." The officer processing a document decides on its classification level. "As a rule, however, government documents are public information, unless deemed classified by law or for some other special reason. This is one thing that must be emphasised in training", Rousku concludes. Clarifying data protection According to Security Manager Marko Kuivalainen of State Security Networks Ltd, the Government's data security regulation has greatly improved the clarity of principles and practices related to protecting documents and information: "The VAHTI guidelines are excellent, but the subject as a whole is broad and difficult to structure. The regulation and the KATAKRI collection of national criteria for security auditing have crystallised data security matters into a compact entity." The regulation defines security risks broadly: disclosing information might cause detriment, damage, considerable damage or substantial damage to the common good. Definition of the necessary level of protection is left under the responsibility of the person handling the document. "Everybody in the organisation must be aware of data security matters and recognise factors that may cause a detriment or damage. This requires continuous training and repetition. In order to recognise the various items that require protection, each employee must know and understand the business operations and environment of his or her organisation." 6 VIRVE NEWS 2012 VIRVE NEWS

5 crisis communications text marita kokko illustration kalle tolonen text Jussi-pekka aukia Photo TVO/Hannu Huovila nuclear safety Crisis communications renewed after Asian tsunami The tsunami that hit Asia during Christmas 2004 changed the way our country prepares for threats. The Situation Centre of the Finnish Government is the entire structure s point of convergence, while cooperation and prevention lies at its core. All for safety The impact of serious events involving a nuclear power plant can be minimised only through extensive interaction between public bodies, proactive emergency preparedness measures and efficient information management. The Government's Situation Centre is open around the clock. It is the alarm centre for the heads of rescue services and government offices, ministers, the government plenary and the entire crisis machinery of the national administration. It also compiles a situation overview of administrative branches, which is made widely available. In addition, most ministries have a standby emergency shift. The tsunami in Asia was a wake-up call. The duty officer at the Ministry for Foreign Affairs received information about the catastrophe and the system worked, but according to Director of the Unit for Consular Services Pasi Tuominen, the flow of communications was a challenge. In the case of the Japan tsunami, things were different. "We heard about the Japan tsunami at 7.46 am and were ready by 8.15", says Tuominen. "Information is now quick to reach both the national government and senior civil servants in the ministry. Answers to the media and family members are also given in coordinated fashion. Special attention has been paid to ensuring that information given in response to enquiries by family members is properly forwarded." The central government has been equipped with a functional contingency planning organisation, at the heart of which lies the situation centre. During crisis management, the key actor is the conference of the ministries' heads of rescue services. Its expert members are Crisis Communications Manager Petri Kekäle, and Eero Kytömaa, an expert at the Government's Preparedness Department. Kytömaa manages the Situation Centre, which provides the conference with a situation overview and official information. Reliable information "Our focal point is managing disruptions of the normal situation. If necessary, our work involves supporting political leadership and the coordination of central government. The decentralised model is aimed at initiating action in advance, based on cooperation." The conference is able to react quickly to various situations. Communication is consistent at all levels. The government's messages to citizens, the media and the international community must be as coherent as possible, in order to avoid contradictory assessments and statements made out of context. Guidance on the use of social media has been, or will soon be, prepared for most administrative branches. "The Communications Department of the Foreign Ministry used Twitter and Facebook during the crisis in Japan. The NATO Secretary General also tweets actively", Kytomaa comments. "It was in Twitter that news agencies first read about the NATO Council s being convened during the Libya crisis." 160 situations per year An average of around 160 crises per year involve Finns. The Foreign Ministry has three communication channels for such cases: written information on the formin.fi pages, a telephone hotline for family members ( ), and press conferences. Additional information is provided through social media. Facebook is a quick way of reaching people who cannot be contacted through traditional channels. Initiated by the Foreign Ministry, the Finns abroad project keeps a register of travel notifications, making it possible to contact travellers via SMS if needed. Travel notifications can be submitted by phone, through an online form or via SMS. Kyllikki Aakko, Principal Advisor at the STUK (Radiation and Nuclear Safety Authority) Emergency Preparedness Unit, tells us that emergency preparedness for serious nuclear power plant events is a statutory duty. A worst-case radiation scenario would affect society at all levels. In addition to initial-response protection measures, such as public warnings and sheltering indoors, further measures may be required. "In a typical serious-event scenario, the main focus would be on protecting people from the emission cloud and shutting down the emission source. This would be followed by a long post-event recovery phase. The areas and building infrastructure needed for human use would be decontaminated and every effort made to contain the problems due to fallout," Aakko explains. Preparedness through collaboration The emergency preparedness zones around Finnish nuclear power plants span a radius of approximately 20 kilometres. Detailed statutory rescue plans have been issued for the zones. Plant operators are obliged to provide preparedness training for their personnel, and to conduct associated drills, on a regular basis. As an expert organisation on radiation, STUK collaborates closely with the other relevant public bodies. STUK monitors and assesses the progress of the situation, issues recommendations for protection measures and provides instructions. STUK keeps the public informed of the radiation situation and its safety significance. Aakko wishes to remind us that STUK maintains a large emergency preparedness organisation. "Also when issuing recommendations, we collaborate closely with the other public bodies. They possess in-depth knowledge of conditions relative to their respective fields." The Rescue Services have management responsibility for protection measures and also coordinate the work of the command centres in which all the relevant public bodies and actors, including STUK, participate in the event of a serious incident or an accident at a nuclear power plant "We keep the public informed of the radiation situation and its significance. In their emergency broadcasts and bulletins, the Rescue Services describe what to do, while we explain why it is necessary." STUK is also responsible for communications with public bodies abroad. From situation assessment to practical measures In Finland, STUK maintains an automated monitoring network measuring the dose rate of external radiation (USVA), which transmits data over the VIRVE network. Metering stations located in the adjacent areas of nuclear power plants are also capable of analysing the presence of specific airborne radioactive particles. In addition to almost 300 metering stations on Finnish territory, STUK also operates radiation monitoring stations in the environs of Sosnovy Bor in Russia. Measurement data is also provided by other public bodies and from corresponding systems abroad. "USVA is an excellent system, but our primary concern is to warn the population about a potential hazard before USVA alerts are given. Civil defence procedures must be initiated in the vicinity of a potentially hazardous plant before any radiation is released and, in outlaying areas, before the emission cloud reaches the area," Aakko recounts. The key skill required in a radiation expert's work concerns predicting the progress of a radiation situation. On a continuous basis, the super computer of the Finnish Meteorological Institute maintains modelling of atmospheric movements, calculated using observed weather data. When faced with an impending radiation release, the path of the potential fallout can be determined immediately, based on the data produced by the model. 8 VIRVE NEWS 2012 VIRVE NEWS

6 tuve security network text jussi-pekka Aukia photos johanna kokkola The cable unwinds smoothly from the huge onboard coil, which can hold more than 200 km of cable. On board are representatives of the project's participants: Olli Peltonen (on the left), Risto Riihiaho and Ismo Viljanen. Cable ship Telepaatti laying cable in Eastern Finland in mid-october. TUVE approaching completion: Underwater cable soon in place Cable ship Telepaatti ploughs its own furrow. T he cable ship Telepaatti has been in charge of laying the underwater cable for the state government's security network project TUVE. This cable serves as backup for the existing overhead lines in Eastern Finland. The vessel is owned by Relacom Finland Oy, a company specialising in building data and energy networks. Service Manager Lauri Lammes is responsible for the TUVE submarine optical cable project. Relacom delivers cables on a turnkey basis, including route planning in cooperation with the Defence Forces, acquisition of the necessary permits, and the actual installation. Completion of a cable project usually takes 6-12 months, as the permit process can be time-consuming. "The cable we order is delivered in one full-length piece. The one we have on board right now measures sixty kilometres." The hull is voluminous enough to accommodate up to 260 km of the metal-enforced cable, which contains 96 glass fibres and is as thick as an adult s thumb. So far, the longest cable laid from this ship measured 170 km. In fact, loading the cable aboard takes longer than laying it, as it has to be placed carefully on a spacious, even coil to ensure that it unwinds smoothly. The loading speed is two kilometres an hour, the unloading speed if the weather is good four kilometres an hour. "Our work depends on the weather: sometimes we have to wait for weeks. An automatic steering system keeps the ship in place up to a wind speed of 8-10 metres per second, but only a little bit more than that and we're in trouble." The cable is laid along a carefully planned route, which is registered in the data system every two seconds. The cable route on the sea bed is determined by currents, among other things. A true security network Building a dedicated network for use by all security authorities is a smart and cost-efficient way of enhancing the viability of social functions. The administrative security network, dubbed TUVE, is a secure data network for exclusive use by the government and 30,000 security authority employees, designed to ensure highlevel preparedness. According to a Government Resolution adopted in May, its administration, maintenance and development will be transferred to State Security Networks Ltd step by step, following the building phase. In addition to the ministries, users of the network will include at least the Defence Forces, the Police, rescue authorities, the Border Guard and the Emergency Response Centres. The network and its services will also be available to other functions crucial to safeguarding society. Furthermore, the TUVE project includes the storage of critical data material and the development of secure services and practices. These common services are developed by the ICT Agency HALTIK, which supports the agencies of the Ministry of the Interior. In practice, the TUVE project involves expanding and modernising the Defence Forces' highly protected data and communications network, and making it available to other authorities. The network has mainly been built in places with no existing commercial providers. The project was spurred by the need to ensure the unobstructed flow and security of authority data in peacetime and during crises. Data connections have become increasingly critical at the same time as the landscape of network operators has changed substantially. The basic idea is to ensure the protection and availability of security authorities' data traffic and to provide for the storage and administration of critical data in Finland. The TUVE project extends the Defence Forces' optical cable network by roughly a third. Furthermore, the capacity of the existing connections will be raised. All in all, the project involves the installation of more than 1,000 km of submarine and 2,700 km of underground cables. In addition, 1,100 km of cable connections will be leased. The total budget for the four-year project is EUR 187 million. The costs of the installation and lease of fibre optic cables amount to approximately EUR 30 million. Many kilometres of cable are needed to connect 70 of the Ministry of the Interior's important sites to the network frontier stations, large police stations and Emergency Response Centres. At the same time, dependency on operators will be reduced and existing important connections secured. 10 VIRVE NEWS 2012 VIRVE NEWS

7 cyber security text Virve Airola photos Susanna Kekkonen, Sami Kulju Cyber security a competitive advantage Finland aims to become a pioneer in cyber security, but the top priority is to build a foundation and create possibilities for the continuous improvement of our competitive edge. "A small, well-educated country with a good ICT infrastructure and basic willingness to cooperate we have all the prerequisites for making things work throughout society", outlines Mikko Kosonen, Supervising Agent at SITRA (The Finnish Innovation Fund) and chairman of the cyber security strategy work group. This strategy is expected to be ready by the end of Security is possible Cyber security often concerns major and rather unpredictable threats. The strategy describes scenarios and suggests ways of preparing as well as possible for various cyber threats. "Innovation is increasingly taking place on the web, so this is also a question of keeping Finland competitive", says Kosonen. This strategy work is backed by the administration, trade and industry. "According to a survey we conducted, the perceived threats concern two things in particular. One is the destruction, leakage and corruption of information, which corresponds to the traditional data security point of view", explains Yrjö Benson, secretary general of the work group. "The other involves disruptions to public and/or critical infrastructure: for example electricity outages caused by hacking, a thousand-fold chlorine increase in drinking water, or false radiation alarms caused by tinkering with the Nuclear Safety Authority's reports." You cannot foresee everything and a threat may come from a completely unexpected direction. It is crucial to create a reactive mechanism reaching into all strata of society. This enables us to identify, stall and counter threats at the earliest possible stage. Situational awareness the main challenge "At the moment, nobody is fully aware of the national, much less the international, situation", Kosonen admits. "This is a mega-challenge." Benson puts it in concrete terms: "We do have our meetings and training sessions, but if Finland were to fall victim to an operation similar to Estonia's April Unrest in 2007, we have no idea who would take hold of the situation and lead the nation out of the crisis." Situation awareness at the national computer security incident response team CERT-FI, a unit of the Finnish Communications Regulatory Authority (FICORA), is quite comprehensive, but the team has neither the mandate nor the preparedness to assume leadership in such a case. "This is a politically sensitive matter in every country. Operational leadership needs to be agreed: who does what and who is responsible?" Kosonen states. Credible defence always requires the ability to attack. "To plan a proper defence, it is necessary to understand the attacker's arsenal, whether this consists of bombs and missiles or bits and worms. You must try to understand the aggressor's motivation, way of thinking and weaponry", Benson explains. "In addition, you need a capable sparring partner for training. If Finland, willingly or unwillingly, becomes involved in net- Tärkeämpää kuin varata ihmisiä ja resursseja vikojen varalta on panostaa varautumiseen ja tilannekuvaan, sanoo Yrjö Benson.» work-centric warfare, we must be fit to respond to the challenge." Benson points out that there are approximately 35 monitoring centres in Finland, manned 24/7, for guarding vital functions of society. "Each of these does good work in its own segment and lives up to its responsibilities. If any of them notices a violation, it takes its own measures to bring the situation under control. But none of them necessarily knows whether the operation will attack several targets at the same time", Benson observes. "So how about giving each of these monitoring units a Virve phone, all of them connected to a single closed network? If there is a problem about which others need to be informed, one push of a button will reach them all." Kosonen adds: "This doesn't resolve the question of political responsibility and situation awareness, but it would be a beginning. The solution must be as practical as possible not based on building a new centre of operations while ignoring the resources already in existence." Yrjö Benson concludes: "Rather than reserving people and resources for possible crises, it is important to invest in preparedness and situation awareness." Meillä on kaikki edellytykset saada tämä homma toimimaan läpi yhteiskunnan ihan toisella tavalla kuin jossain suuremmassa, paljon siiloutuneemmassa maassa, sanoo Mikko Kosonen. 12 VIRVE NEWS 2012 VIRVE NEWS

8 Service Providers at VIRVE day 2012 Efore Oyj Linnoitustie 4B FI ESPOO, FINLAND kim.korhonen@efore.fi Efore Oyj delivers customized power supplies and power systems for telecom and industrial applications. Key features include reliability and long lifetime. Efore supplies EMP / HMPprotected SA approved system cabinets for the Turvallisuusverkko (TUVE), included the required power systems and battery cabinets. Elektro-Arola Oy Leppäkuja 2 FI TURENKI, FINLAND ea@elektro-arola.fi Elektro-Arola develops and manufactures alert and communication systems for professional use. Our primary customer segments are different blue light & public safety organizations and the electric power industry. Main TETRA products are: YLLI/PETO interconnectivity and control solutions, especially for alert use SNP/SKL status, AVL and navigation systems Fitelnet Oy Joukontie 42 A FI VANTAA, FINLAND myynti@fitelnet.fi Fitelnet provides products and services for TETRA users and networks. Mobile base station solutions EMP/HPM -protection solutions Indoor coverage planning Power supply back-up solutions Ajeco Oy Arinatie 10 FI HELSINKI, FINLAND sales@ajeco.fi Akkuvoima Oy Höyläämötie 11A FI HELSINKI, FINLAND info@akkuvoima.fi Bandercom Oy Ltd Hakakatu 2 FI LAHTI, FINLAND info@bander.com FREQUENTIS AG Innovationsstraße 1 A-1100 VIENNA, AUSTRIA peter.haberl@frequentis.com Indagon Oy Nuijamiestentie 5A FI HELSINKI, FINLAND matti.lankinen@indagon.com Oy INSALKO Ab Niittyläntie 5 FI HELSINKI, FINLAND insalko@insalko.fi insalko.fi The Ajeco DSiP-software is a secure multichannel communication and traffic engineering solution utilizing TETRA and virtually any kind of data connections in parallel, strongly encrypted, secured and priority controlled. The combined data channels appear like a a single ultrareliable communications channel between network peers. Akkuvoima offers wide range of batteries for telecom applications including lead-acid, NiCd and Lithium technologies. We have a wide range of system cabinets too. We are able to design special battery solutions for portable devices including chargers. Bandercom specializes in Radio Network Dimensioning & Site Planning, such as specific coverage issues; In-Building, tunnel and harsh environment. We deliver the whole package to the Client s requirements. From consulting, planning, implementation and services launching to full Roll-Out of specific network elements. FREQUENTIS Public Safety Products and Solutions are reliable, innovative and easy-to-use. Frequentis is a leading provider of command and control centre solutions for organisations responsible for public safety. We combine innovative products with state-of-the-art technology and an extensive service package. The result is a comprehensive solution, tailor-made to meet your specific needs for smooth and seamless integration into your TETRA network. Indagon develops, produces and markets GPS-based positioning systems for operators and integrators in multiple industries. Internationally, the company is one of the leading providers of TETRA positioning solutions for security networks. Indagon is now introducing the new outdoor telematics unit for TETRA networks. It is also launching mobile APL solutions. INSALKO (founded 1952) supplies SEPURA TETRA terminals, data modems, remote control systems and modem cards with audio. For the private TETRA sector, 3T Communication and DAMM TETRA systems. PROCOM products, PANORAMA antennas and TETRAsim training systems are also in our assortment. Cassidian Finland Oy Hiomotie 32, Helsinki Mattilanniemi 6, Jyväskylä Finland@cassidian.com Codea Oy Katajatie 3 FI PORVOO, FINLAND codea@codea.fi Creanord Oy Pasilanraitio 9 B FI HELSINKI, FINLAND jorma@creanord.com Insta DefSec Oy Sarankulmankatu 20 (PL 80) FI TAMPERE, FINLAND info@insta.fi Kaukomarkkinat Oy Lintulahdenkuja 10 FI HELSINKI, FINLAND wireless@kaukomarkkinat.com Logica Karvaamokuja 2 FI HELSINKI, FINLAND teemu.virtanen@logica.com Cassidian, an EADS Company, is a worldwide leader in full-circle security solutions. Full-circle security comes true when professionals use our solutions to the benefit of people. Network operator services ensure high availability and operational efficiency. 112/911 call taking, command & control centre solutions, and emergency notification systems complete the circle of security. Codea provides AVL, CAD and GIS solutions for dispatch and fleet management. Codea has extensive experience in the TETRA network and the public safety sector, which allows us to deliver effective solutions for our clients. Our solution platform is built with the latest technology combined with our unique innovations, to provide the best user experience ever seen with modern technology. Creanord enables lightning fast Mobile Backhaul with Ethernet Performance Monitoring and Reporting for leading Carriers and Service Providers worldwide. Creanord s Managed Ethernet Access solution comprises innovative Ethernet Access hardware and carrier-grade EchoVault TM Service and Service Level Agreement (SLA) delivery software. Insta DefSec Oy is specialised in command, control, communications and information security solutions offering the latest technology in ERC information systems. The Insta Response product family offers full integration, excellent user experience and many unique features making the ERC information system state-of-theart worldwide. Wireless communication products and systems for a demanding environment. Logica is a business and technology service company, employing 41,000 people. It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largest businesses. Logica creates value for clients by successfully integrating people, business and technology. It is committed to long-term collaboration, applying insight to create innovative answers to clients business needs. 14 VIRVE NEWS 2012 VIRVE NEWS

9 Mentura Group Oy Lönnrotinkatu 32 A 26 FI HELSINKI, FINLAND info@menturagroup.com Mentura Group provides software applications for professional mobile radio user organisations and operators. Mentura TETRA Management Suite 4 offers a complete solution, which includes subscriber and usage data management systems; network reporting and monitoring; AVL systems; data messaging; field reporting and situation awareness systems, taking account of customer-specific needs. Orbis Oy P.O.Box 15 FI HELSINKI, FINLAND customerservice@orbis.eu Orbis Oy is a finnish company which trades in radio frequency, fiber optic and machine vision components. Orbis also develops and manufactures its own products. Portalify Oy Melkonkatu 16 A FI HELSINKI, FINLAND portalify-info@portalify.com Portalify is a software company that provides end-to-end solutions for comprehensive mobile working. These include completely integrated field force and control room applications, such as AVL, task management & dispatch, reporting and mobile queries. Pöyry Telecom Oy Jaakonkatu 3 FI VANTAA, FINLAND seppo.seitsonen@poyry.com Pöyry Telecom is an international consulting company, which provides services in the field of ICT e.g. feasibility studies, project planning, procurement, radio network planning, and development of telecommunications for corporates and public organisations. Rohde&Schwarz Finland Oy Taivaltie 5 FI VANTAA, FINLAND info.rsfin@rohde-schwarz.com Rohde & Schwarz is an independent group of companies specializing in electronics. Rohde & Schwarz has a global presence and a dedicated service network in over 70 countries. It has approx. 8,400 employees and achieved a net revenue of 1.6 billion in the fiscal year 2010/2011. Rohde & Schwarz Finland Oy is a Finnish subsidiary, established in to serve Finnish customers locally. TETRAsim Hiilikatu 3 FI HELSINKI, FINLAND sales@tetrasim.com TETRAsim is the world leader in TETRA training systems. Our customers are the police, rescue and defence operators, universities and the health sector in 14 countries in Europe and Asia. TETRAsim training simulators support the training of radio users and C&C operators. This training is an ideal combination of technology, products and applications with communication plans and procedures, thus ensuring fluent operations in all situations. Virve Products and Services Ltd Pyhäranta 4 FI TAMPERE, FINLAND huoltokeskus@virve.com VIRVE Products and Services Ltd. sells and repairs TETRA terminals which are used in authority networks worldwide. We are the leading sales and services center of Cassidian radio terminals in Finland. We also sell accessories, for example carrying equipment, headsets and multi-slot chargers. Zenitel Finland Oy Olarinluoma 14 FI ESPOO, FINLAND info.finland@zenitel.com Zenitel is a leading solution provider in professional radio communication and analogue / digital (VoIP), stateof-the-art intercom solutions serving markets requiring secure, critical communication. For the shipping industry, Zenitel Marine is one of the world s largest suppliers of onboard critical communication systems.