SIMPLIFY YOUR BUSINESS COMMUNICATIONS

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1 SIMPLIFY YOUR BUSINESS COMMUNICATIONS

2 CONTENTS COMMUNICATIONS AS ONE CAN HELP TRANSFORM YOUR BUSINESS 03 A SIMPLER EXPERIENCE 04 WHY CHOOSE OPTUS? 05

3 1 COMMUNICATIONS AS ONE Businesses today are looking for a simplified and consistent experience when dealing with their telecommunications needs. Many businesses still have diverse legacy and separate communications services which have limited scalability. Having a mixture of services can result in an assortment of separate products that can lead to additional cost and complexity while being difficult to maintain and upgrade. Shifting to a single all-ip service across all sites can help businesses to realise efficiency gains, deliver cost savings and increase productivity by enabling the delivery of new converged and multi-media applications for staff to use from any location and with any device. Businesses also want the way their communication needs are met to be less complicated. They want to be able to deliver a more consistent experience for users across all their sites, both large and small. They want transparent and predictable pricing, delivered on a single bill that is easy to understand. WE HEAR YOU Optus understands the concerns of business and IT leaders. You recognise that a modern, well-integrated communications network will help your operations adapt to the changing business landscape. You need it to be a versatile network that lets your staff communicate effectively over a variety of different devices whether they re in the office, at home or on the road. You also want the complexity removed from doing business with your telecommunications provider. You want an all in one packaged service that delivers business grade communications and caters for all your communications needs including fixed line and Wi-Fi access. If you are looking for these things, your business is ready for Optus My Business Bundles. MY BUSINESS BUNDLES FLEXIBLE PACKAGES OF BUSINESS GRADE VOICE, DATA, INTERNET AND ICT SERVICES OVER A SINGLE ACCESS A single integrated service for all your sites Available soon, My Business Bundles will allow you to update your communications services with a unified, easy-to-manage, IP-based telecommunications network, across all your sites, no matter how large or how small. Within My Business Bundles, Optus will provide flexible packaged business grade services including IP VPN, Unlimited Internet and Wi-Fi (included in selected My Business Bundles). Add-on options are available for Analogue Lines, SIP Channels, enhanced SLA (esla), Quality of Service (QoS) and Co-Location services all in one packaged service bundled together with site based pricing and billing. My Business Bundles will enable you to extract more value from your communications spend by converging voice and data while allowing you to prepare for future enhancement and growth by being an enabler for services such as mobility, cloud and collaborative applications. WITH : You can replace diverse legacy networks with a unified business grade IP-based telecommunications network across all your sites. You will be able to converge voice and data on your network. Different sites will be able to share critical information securely and flexibly. You will have full internet service directly to every site or alternatively routed through a centralised office location via an IP VPN. You can have a Wi-Fi network that suits the needs of a more mobile workforce.

4 2 HELP TO TRANSFORM YOUR BUSINESS WITH FAST RELIABLE COMMUNICATIONS SERVICES. Optus has done the hard work for you, using our experience to create bundles to deliver a range of services to match different business sizes and requirements. Using our business grade bundles you can quickly choose the best fit for your business and readily evaluate the great value offered by taking up a bundled communications solution from Optus. And with reporting tools included in every bundle you can also see things more clearly. FOR SHARING INFORMATION ACROSS MULTIPLE LOCATIONS Underpinning all My Business Bundles communications is secure, scalable private IP connectivity. IP Virtual Private Network (IP VPN) Any-to-any Layer 3 virtual private network (VPN) using multiprotocol label switching (MPLS). Latest generation of IP-based networking technology that increases network performance while reducing overall network total cost of ownership Standard Ethernet delivery over multiple access types for consistent network design and delivery. Optional extras available more granular QoS to support business application performance and enhanced Service Level Agreements (eslas). TO CONNECT YOUR BUSINESS TO THE INTERNET My Business Bundles support the need for businesses of all sizes to operate within a global market and reliably share information around the clock. Unlimited Internet * An Internet service providing a fast and reliable link to the Internet directly to every site on your network, or at your discretion, routed through a centralised office / location. Unlimited included internet data per month. Opens the door to e-commerce, webenabled customer relationship management (CRM) tools and self-hosted web servers, in addition to Internet and access. * Optus Internet Acceptable Use policy applies

5 3 TO HELP YOUR PEOPLE TO MOVE FREELY ABOUT YOUR WORKPLACE Today s tech savvy users rely on mobile devices (smart phones, tablets and laptops) for their communication. You can facilitate this with Wi-Fi connectivity (included in selected My Business Bundles) Wi-Fi * Creates a wireless enabled workplace for your smaller sites. Supports standard protocols and security. Up to 32 simultaneous Wi-Fi users at each site. * Available on select bundles only TO STREAMLINE YOUR VOICE SERVICES You can further simplify your network by converging voice and data into My Business Bundles. The service can optionally include either, or both, of the following fixed voice services: Analogue Lines An analogue telephone service for your smaller sites or when a few analogue services are required at larger sites. Designed to connect directly to your analogue premise-base telephone equipment (handsets, fax machines, modems, EFTPOS, HiCAPS, alarm systems) or through a compatible PBX or key system. Can reduce total cost of ownership by removing the need for separate access connections for both voice and data. A wide range of call handling features to give you flexibility in how you manage incoming and outgoing calls to your organisation. SIP Channels Uses SIP Trunking to simplify the connection from your IP PBX to the Public Switch Telephone Network (PSTN). Supports a wide range of centralised and decentralised PBX architectures, giving you the flexibility to rationalise your voice network and offer unified communications features across your sites. Can reduce total cost of ownership by removing the need for separate access connections for both voice and data. A wide range of call handling features to give you flexibility in how you manage incoming and outgoing calls to your organisation. TO PROVIDE A PLACE TO HOUSE YOUR EQUIPMENT If you are looking for a safe and secure hosting location for your networking and data centre equipment Optus provides world class data centre hosting facilities which can be added to My Business Bundles: Optus EXPAN Hosting NEXTDC Secure Tier 3 data centre facilities in most capital cities around Australia. Globally recognised ISO27001 certification for delivery of services. Redundancy on all critical sub systems, including power, cooling, electrical, mechanical, fire detection and security. Remote hands service available to assist with routine activities like rebooting equipment and confirming cable seating. TO PROVIDE AN EASY PATH TO UNIFIED COMMUNICATIONS You can add a unified communications solution to My Business Bundles: Optus Business Voicebox An all in one package for carriage, equipment and service management. Choose from a range of PBXs, handsets, service management options and unified communication features depending on your needs. Offers a range of PBX features that can be used to improve everyday business operations and deliver productivity gains. TO GAIN INSIGHTS INTO YOUR NETWORK TRAFFIC My Business Bundles come standard with two valuable reporting tools: Optus ecare provides on-line reports and regular automated reports for My Business Bundles services to enable you to effectively monitor and understand how your service is performing. Insight Plus is an online reporting tool designed to make voice call reporting smarter and more efficient. With Optus Insight Plus, you can receive online traffic, rating and billing reports, saving time and making reporting simple. TO BE READY FOR GROWTH As your business grows, either organically or through acquisition, with My Business Bundles we will make it easy to add new sites allowing you to bring their connectivity in line with the rest of your organisation. My Business Bundles are interoperable with Optus Evolve services. This means that you may have My Business Bundles at some sites and Optus Evolve services at other sites and they can be connected together on the same IPVPN.

6 4 A SIMPLER EXPERIENCE My Business Bundles allows you to get the benefits of a business grade unified IP network while eliminating a lot of the complexity often found when dealing with a telecommunications provider. We will provide a simplified billing experience by delivering a true site based bundle rather than individual services billed separately. This makes it easier for you to understand what you re paying for. With our bundles you will get predictability so you will know what each service will cost per site each month. Simplicity and flexibility is key we are aiming for our bundles to be easier to understand, simpler to order and simpler for you to understand how they are billed. Our bundles will make it easier for you to make changes or upgrade sites, and with self service via My Business Portal and one support number to call we are making it as simple as possible to get the help you need. CHOICE TO HELP ORGANISATIONS OF ALL SIZES.

7 5 WHY CHOOSE OPTUS? AN EXCEPTIONAL EXPERIENCE My Business Bundles provide a business grade network to connect all your sites regardless of their size. Even your smallest sites can get access to corporate level communication services with a user experience that s consistent across all your sites, no matter how large or how small. With Optus you get access to experienced transition specialists who will manage all facets of your move over to the Optus network with minimal interruption to your business. EXCEPTIONAL VALUE Enhance and improve business processes and help reduce the overall cost of services by migrating to a bundled communications service from Optus. Predictable prices so you will know what each service will cost per site each month and easier to understand billing. Help drive down cost and increase flexibility by converging your voice and data network and having all your sites over a single access. AN EXCEPTIONAL PARTNER You ll have the security of knowing that your telecommunications provider is a tier-1 player in the communications industry with extensive network coverage. As a leader in integrated communications, Optus provides businessgrade IP network connectivity to corporate and government customers nationwide. And as part of the SingTel Group, Optus is at the heart of Asia s leading communications company providing you with seamless connectivity to Asia and the world. AN EXCEPTIONAL RELATIONSHIP Optus has a strong commitment to being agile and responsive to customers needs. Our business is simply to help you navigate through the transformational changes so your business can adapt, evolve and thrive.

8 GIVE US A CALL To discuss how Optus can help you through innovative communications solutions; contact your Optus Account Manager or call the Optus Business hotline on JOIN THE CONVERSATION Web Twitter Blog yesopt.us/blog 2015 SingTel Optus Pty Limited. GMO MZ

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