This Warning event message should be ignored during rebuild phase of the RAID1 set.

Transcription

1 False error detection by Windows During the disks synchronization phase of the new ipc range (see full list in Annex1), Windows raises a Warning event (Event ID 52) stating that an error will occur and that the hard disk should be replaced. This Warning event message should be ignored during rebuild phase of the RAID1 set. WORKAROUND To get accurate information of the Raid, the user must install the RAID tool (provided in the restore DVD) and make sure that it is started at Windows startup (*). The running RAID tool will show its own RAID events as well as the RAID status. Resolution Event ID 52 1/8

2 It can be configured to show popup Windows or to event log when events occur (event level can also be configured). Errors and Warnings which are raised during the disks synchronization phase (**) must be ignored. If the RAID status is operational and the RAID tool is running, a RAID system defect will always be detected by the RAID tool stating a new event occurred Resolution Event ID 52 2/8

3 (*) Windows 7 (SP1) startup issue (32 bits and 64 bits) Windows 7 increased the default UAC and prevents the RAID tool to be launched automatically at startup. WORKAROUND RunasRob ( is a shareware which can give limited administrator rights for a specific application. It is recommended to use this software (or any other similar software) to start the RAID tool in Windows 7. See installation and configuration of RunasRob in Annex2 (**) The RAID status is given by the state of both Mirror0 and Mirror1 Mirror0/1 can have 4 different states Current: Disk is okay and currently in use for operating (when both disks show current, RAID bundle works properly and offers redundancy of data) Dropped: Disk is not available because of disk defect etc. (RAID bundle is in risk, new HDD could be inserted) Rebuild: Synchronization process of RAID is ongoing after exchange (or dropped and rebuild command) of HDD. >> During rebuild process all data from good disk (Current) are transferred to the other disk. Sync: Synchronization process of RAID is ongoing after a failure. Any unexpected action occur that brought inequality to RAID bundle (e.g. power fail without shut down) >> During sync process all data are compared, checked and synchronised The disks are synchronizing if any one of the Mirror0/1 has a Rebuild or Sync state. Resolution Event ID 52 3/8

4 Annex1 Configured PC list Catalog Number HMIPCCB x HMIPCCP x HMIPCCT x Description Box PC DC configured Panel PC configured Panel PC configured Stainless steel where x can be 1, 3, 6 or 7 Boxes list if optional RAID board (HMIYRAIDPCI11) added Catalog Number HMIBPHDD5701 HMIBPFDD57F1 HMIBPFDD5701 HMIBPHDD2701 HMIBPFDD27F1 HMIBPFDD2701 HMIBUHND2P01 HMIBUFND2PF1 HMIBUFND2P01 HMIBUHND1P01 HMIBUFND1PF1 HMIBUFND1701 HMIBUFND1P01 HMIBUCND1E01 Description Box PC Performance Hard Disk DC 5 slots Box PC Perform. F.Disk DC 5 slots VJC Box PC Performance F.Disk DC 5 slots Box PC Performance H.Disk DC 2 slots Box PC Perform. F.Disk DC 2 slots VJC Box PC Performance F.Disk DC 2 slots Box PC Universal Hard Disk DC 2 slots Box PC Universal F.Disk DC 2 slots VJC Box PC Universal Flash Disk DC 2 slots Box PC Universal Hard Disk DC 1 slot Box PC Universal F. Disk DC 1 slot VJC Box PC Univ. FD DC 1 slot Win 7 32bits Box PC Universal Flash Disk DC 1 slot Box PC Universal CF DC 1 slot Panels list if optional RAID board (HMIYRAIDPCI11) added Catalog Number HMIPRH7A2701 HMIPTH7D2P01 HMIPTF7D2P01 HMIGTW73545 HMIPPH9A2701 HMIPPH9D2701 HMIPPF9A27F1 Description Panel PC stainl. Perf. HDD 15" AC 2 slots Panel PC stain. Univ. HDD 15" DC 2 slots Panel PC stainl. Univ. FD 15" DC 2 slots Open Panel Stainless Steel 15" Color Panel PC Perform. H.Disk 19" AC 2 slots Panel PC Perform. H.Disk 19" DC 2 slots Panel PC Perf. FD 19" AC 2 slots VJC Resolution Event ID 52 4/8

5 HMIPPF9A2701 HMIPPH7B2701 HMIPPH7A2701 HMIPPH7A2P01 HMIPPH7D2701 HMIPPF7A27F1 HMIPPF7A2701 HMIPPF7A2P01 HMIPUH9A2P01 HMIPUH9D2P01 HMIPUF9A2PF1 HMIPUF9A2P01 HMIPUH7A2P01 HMIPUH7D2P01 HMIPUF7A2PF1 HMIPUF7A2P01 Panel PC Perform. F.Disk 19" AC 2 slots Panel PC Perf. HDD 15" DC 2 slots Bat Panel PC Perform. H.Disk 15" AC 2 slots Panel PC Perform. 15 HDD AC 2 slots XP Pro Panel PC Perform. H.Disk 15" DC 2 slots Panel PC Perf. FD 15" AC 2 slots VJC Panel PC Perform. F.Disk 15" AC 2 slots Panel PC Perf. 15 FD AC 2 slots XP Pro Panel PC Universal H.Disk 19" AC 2 slots Panel PC Univ. H.Disk 19" DC 2 slots Panel PC Univ. FD 19" AC 2 slots VJC Panel PC Universal F.Disk 19" AC 2 slots Panel PC Universal H.Disk 15" AC 2 slots Panel PC Univ. H.Disk 15" DC 2 slots Panel PC Univ. FD 15" AC 2 slots VJC Panel PC Universal F.Disk 15" AC 2 slots Resolution Event ID 52 5/8

6 Annex2 Installation of RunasRob 1) Download RunasRob 2) Connect in Administrator mode 3) Launch RunasRob 4) On this windows press i and Return 5) After this screen click on OK Resolution Event ID 52 6/8

7 Configuration of Crypt file under RunasRob 1) Connect in Administrator mode 2) Go to C:\Program Files(x86)\RunasRob (64bits) or C:\Program Files\RunasRob (32 bits) 3) Launch RunasRob as Administartor (right click and "Run as administrator ) 4) On this windows press Return 5) Configure this screen with your information Administrator name PW Administrator 6) Click on Save crypt file. 7) Click on Exit Resolution Event ID 52 7/8

8 Configuration of Startup Menu to launch automatically the Crypt file 1) Logon on Administrator and for each Users session 2) On C:\Program Files(x86)\RunasRob (64 bits) or C:\Program Files\RunasRob (32 bits), create a shortcut on crypt.xus file 3) Click on Yes in this screen 4) Move this shortcut created on Startup menu. 5) Repeat 2) 3) 4) in each logon session. Resolution Event ID 52 8/8