Adobe Connect Managed Services
|
|
- Nickolas Harrell
- 8 years ago
- Views:
Transcription
1 Adobe Connect Managed Services: FAQ Adobe Connect Managed Services Frequently asked questions Introduction What is Adobe Connect Managed Services? Adobe Connect Managed Services (ACMS) is an alternative deployment option where Adobe Connect is hosted on a single-tenant basis by Adobe and deployed in the cloud instead of being installed and deployed at the customer site or hosted on a multi-tenant basis by Adobe. ACMS is hosted on the Amazon Elastic Compute Cloud (Amazon EC2) to deliver rapid deployment and the ability to quickly scale to capacity. When will Adobe Connect Managed Services be generally available? Adobe Connect Managed Services was released several months ago and general availability was announced in June Customers have been successfully using ACMS since late How would I describe Adobe Connect Managed Services to my customers? ACMS is an alternative deployment option enabling organizations to deploy and customize Adobe Connect to meet their requirements in an Adobe-managed environment that reduces cost and complexity. Customers Why would organizations be interested in Adobe Connect Managed Services? Organizations would be interested in Adobe Connect Managed Services because it enables them to: Speed their time to deployment Create a highly customized environment Eliminate the high overhead cost of systems management Manage product version upgrades Control the schedule of maintenance events What types of customers would be interested in Adobe Connect Managed Services? Customers with an inability or lack of interest to manage infrastructure on their own premises Customers with special technology requirements, such as Single Sign-On, or special customization needs Customers facing upgrade limitations or desiring to control future upgrades to their infrastructure Hosted customers who have special security or performance requirements, or special up-time needs Volume loadings which could endanger hosted systems I ve heard the cloud is effective to help SMB customers deploy solutions, should I be changing my customer targets? Adobe Connect Managed Services is a premium offering targeted at larger enterprise and government customers. ACMS provides dedicated hardware, customization, and personal attention to our customers. Small and medium businesses are very well served today by the Adobe Connect hosted offering and this remains the best solution for customers requiring small, standard solutions at a low cost.
2 When talking to customers, what are some of the requirements to listen for that might make them a good candidate for Adobe Connect Managed Services? Customers who want more control of the upgrade timing of their environments Customers who want a Hosted deployment but require Video Telephony Conferencing (VTC) tie-ins, LDAP (Lightweight Directory Access Protocol) integration capability, or specialized Single Sign-On (SSO) Customers who are looking to outsource software management but who have special or specific requirements for their deployments, which prevent the use of the Adobe Connect Hosted solution Customers who want to rely less on their own internal IT for support of Adobe Connect applications including installation, maintenance, backup, and upgrades Customers who understand the value Adobe Connect provides, but are concerned or having difficulty getting applications up and running, or customizing applications on schedule for the business Platform Will Adobe Connect Managed Services be available in all geographies? Adobe Connect runs on the Amazon EC2 platform, so it is available in five major global locations today (North America West, North America East, EMEA, Singapore, and Japan). Amazon has informed Adobe that more locations will be available in the future; please contact Mitch Nelson at mnelson@adobe.com for more information. What does in the cloud mean? Cloud or cloud computing is a general term for anything that involves delivering hosted services over the Internet. Public cloud systems generally refer to hosting services which are broadly available and have a high degree of availability and redundancy. Adobe Connect Managed Services operates on the Amazon Elastic Compute Cloud (EC2), one of the largest and most reliable public compute clouds in existence. Adobe Connect Managed Services is not currently available on other cloud solutions. What is a staging server and when do my customers need one? The staging server is a system that allows the customer to test changes to their existing environment prior to implementing them on the production cluster. The staging server is especially desirable for those who are making software changes to the ACMS solution, integrating the solution into their own back-end systems, developing custom pods, or running unusual meetings in high load-situations. The staging server is not designed to have production meeting loads, is not deployed in a failover structure, and is not covered by Adobe SLAs. Product What Adobe Connect elements can be deployed as an Adobe Connect Managed Service? All major functionality that is available either on premise or hosted are available as a Managed Service. This includes not only our Meetings, Seminar Rooms, and Training, but also the Events and Authoring capabilities. Only the Adobe Connect Webcast offering is not available as a Managed Service. What are the room sizing limitations of Adobe Connect Managed Services? ACMS follows the same sizing guidelines as our hosted offering in its standard offering. Specifically, Adobe Connect Managed Services has a standard 100-person meeting room and 600-person seminar room contractual limits. Under certain circumstances, these limits can be increased to meet customer needs, please contact Mitch Nelson at mnelson@adobe.com for more information. What are the overall sizing limitations of Adobe Connect Managed Services? ACMS is able to autoscale based upon the load placed on the system by the customer. As additional capacity is required, the solution will automatically spawn additional application servers and integrate them into the solution. As such, a given customer cluster can automatically expand from a minimum configuration of 2 nodes to as many as nodes. Each of these nodes can support between 350 and 500 seats, giving a total solution capacity of more than 3,500 concurrent users. Adobe Connect Managed Services: FAQ 2
3 What about maintenance and support services for Adobe Connect Managed Services? Platinum Support for Adobe Connect Managed Services is included as a part of all ACMS deals, as is access to all maintenance releases. The maintenance release installation is handled by the ACMS team at a time of the customer's choosing. The purchase of additional maintenance and support services are not required. However, the purchase of Advantage Platinum support is highly recommended and encouraged. How secure is Adobe Connect Managed Services in the cloud? ACMS offers security features in several areas including physical security, network control, user access, and data protection. When properly configured, these applications are at least as secure as a customer facing on-premise deployment. For physical security, Amazon data centers are managed and secured with top-tier physical access barriers to prevent unauthorized access to the data center. These include biometrics, mantraps, perimeter security, etc. Network security is managed for the system as a whole by Amazon and includes monitoring elements. The customer will have several options available in order to restrict incoming traffic to the Amazon instances running their applications. Customers will be able to filter incoming traffic based on IP address or port level controls. Additionally, customers will have the ability to securely access back-end systems over the SSH tunnel. For user access, customers will have a unique login/password giving them limited access to only Adobe Connect. All other user access will be controlled with no access to the OS level. No root access will be required by the customer to run and manage Adobe Connect applications. Access for the installation or customization of software is available during the development and staging phases of the system rollout, but this password access is withdrawn when the system is placed into production. For data protection, the system uses encryption mechanism used on all data at rest in the database and all backups. For additional details on security, please refer to the Adobe Connect Managed Services Overview at How reliable is Adobe Connect Managed Services in the cloud? Adobe quotes an uptime of 99.9% for our deployment of Adobe Connect in the cloud. How does the customer benefit from the Adobe Connect Managed Services capability to scale on-the-fly scaling as needed to meet customer load? We can also dynamically expand the system if the customer is just plain running a lot of load through the system, which is much more desirable than simply locking the system into a given position and yielding poor performance above that mark. The customer also benefits from the fact that, by keeping their system footprint as small as possible, we are able to deliver the system to them at the lowest possible cost, while still delivering full performance. The ACMS systems do not operate with set caps for most variables, allowing customers to expand their use of the system as they need it. Because of this customers do not find themselves artificially limited in a meeting by their license purchase. While it should be noted that operating beyond the scope of the license is outside the TOS and not covered by our SLA, we still want to make sure that we provide a good operating environment. Finally, by keeping the number of servers down, we make the others available in the general cloud pool, where they are used by others (because of its spot market sales, the Amazon cloud has near 100% utilization) and the servers are not uselessly using electrons to generate heat. I have heard that the Adobe Connect Managed Services system runs with unlimited licenses. How does that work? This is correct the ACMS systems run with a license key that is unlimited in many respects and we do not rely on the system to enforce operating limits. In turn, this prevents the customer from being artificially limited in their operation. If they stray over the line occasionally, our policy is not to be concerned. If they persistently, or with obvious foreknowledge, violate the terms of the license they have purchased, then we will reach out to the customer's sales rep or partner and encourage them to have a polite conversation with the customer around their need to purchase additional licenses. ACMS can also be purchased using the Active Host pricing option. This makes Burst Packs unnecessary and they are not priced or desired as parts of the ACMS model. We CAN accommodate them by special request, just like we can accommodate almost anything by special request. Such requests would require a PAR. Adobe Connect Managed Services: FAQ 3
4 Can a customer request dedicated hardware? Yes, dedicated virtual hardware is our standard. Actually, all ACMS solutions today are run on both virtually and physically dedicated hardware at Amazon. However, dedicated physical hardware is not something we can guarantee to customers, as this may change in the future. We recommend spending the time talking the customer through the security of an Amazon virtual server. Where is the data stored and will it be replicated to other locations (and why)? Data is stored in Elastic Block Store (EBS) architectures in an encrypted fashion (think NAS). It is backed up to the Amazon Simple Storage Solution (S3) (think SAN) while still encrypted. The S3 information is stored in what might be thought of as a massive RAID-ish structure across all of the Availability Zones (AZ) within a given cloud region. In the event that the AZ the customer cluster is based in fails, we will recover the cluster over to an alternate AZ and recover the system, using the local RAID-ish stripes of the S3 system to recreate the EBS files. The data never moves between different cloud regions (i.e. EMEA to U.S. East does not happen) unless the customer specifically does this via customization. Different customer systems in different regions actually use different encryption keys, so it is impossible for Adobe to move files between clusters without special requests and procedures. For additional information on backup and disaster recovery, please see the overview on the Adobe website at For the Adobe Connect applications that we will be supporting in the cloud, are there any limitations my customers need to know about regarding their capabilities running a SaaS deployment compared to an on-premise one? The Adobe Connect applications will have all the same product functionality as the on-premise application. The system is limited to one terabyte total memory (including both active storage and all backups) and 500 gigabytes of input to and output from the system (this does not include traffic between servers in the cluster). Selling When should I introduce Adobe Connect Managed Services to my prospect or customer? Based on the models available today, ACMS can be suitable for prospects or customers interested in Adobe Connect who want the flexibility of on-premise but the ease of a hosted service. ACMS focuses on high degrees of availability, security, scalability, customization flexibility, and convenience without tying up critical customer IT resources. When should I not introduce Adobe Connect Managed Services to my prospect or customer? ACMS should not be offered to the following: Very small accounts with limited budgets who would not be able to afford the $75,000 minimum Accounts which require FISMA certification Accounts that need versions of Adobe Connect prior to Adobe Connect version 8 For more information on these points, contact Mitch Nelson at mnelson@adobe.com. How is Adobe Connect Managed Services priced? ACMS is offered as an annual subscription similar to, but simpler than Adobe Connect Hosted. This pricing is available within the Adobe Connect quote tool and on InField. Adobe hosted Managed Services are not available using perpetual licenses. Customers who have this requirement should be directed to our Connect Solutions partner's excellent solution that makes use of perpetual licenses. How is Adobe Connect Managed Services SKU'd? Adobe Connect Managed Services has seven SKUs: Concurrent meeting users Named meeting hosts Concurrent seminar attendees Concurrent learners Staging/development server Additional mass storage Additional bandwidth (I/O) Other services (e.g. events module) are included at no charge Adobe Connect Managed Services: FAQ 4
5 Which modules are included with Adobe Connect Managed Services at no charge? The Events module and Authoring are included with ACMS at no additional charge. Is there a minimum order size and what is it? Adobe Connect Managed Services is available only with a minimum order size of $75,000 after discounting. This total may not include stagging servers, additional storage/io, TAMs, or other Adobe products. How do Adobe Connect Managed Services list prices compare against Adobe Connect Hosted? ACMS is offered as a premium product compared to Adobe Connect Hosted. Adobe believes that the increased flexibility and customizability of the product provides a significant additional value above and beyond Adobe Connect Hosted. How will I get compensated for Adobe Connect Managed Services? ACMS is compensated at the M1 rate. Sales is also eligible for compensation at the time of sale for two-year contracts if both the first and second year are prepaid. All subsequent years (three+) will be paid at the applicable year of service. If a customer pays for a one-year deal, but then renews and pays for year two at the start of that year, renewal compensation will be at the M1 rate as well. For more information Product details: adobeconnect How do partners get compensated for selling Adobe Connect Managed Services? Partners are compensated for ACMS in the same fashion, and at the same percentages, as if they are for selling Adobe Connect Hosted. Partners What is the Adobe Connect Managed Services partner strategy? Partners are encouraged to sell and customize ACMS today as they do with the rest of Adobe Connect. In general, partners will receive the same compensation for selling ACMS as they do for selling the Adobe Connect Hosted product. Transfers If customers are using Adobe Connect Hosted or Adobe Connect On-Premise solutions, can they transfer them to Adobe Connect Managed Services? How? In general, existing customers may transfer their existing Adobe Connect Hosted and Adobe Connect On-Premise accounts to Adobe Connect Managed Services. There is a fee charged for the transfer of data from Adobe Connect Hosted, as there is for any Adobe Connect Hosted transfer (i.e. to Adobe Connect On-Premise). Likewise, accounts may be transferred from ACMS to Adobe Connect On-Premise deployments, should a customer desire this at a later date. Transfer to Adobe Connect Hosted can only be done under special circumstances please discuss with the BU. Transfers of data files of more than 800GB into ACMS may be difficult; please discuss with the BU. Customization Does Adobe Connect Managed Services work with partner or custom-built pods? Yes, additional pods may be added to the ACMS solution from outside sources. Summary Who can I contact for more information or if I have a customer interested in deploying Adobe Connect Managed Services? For product marketing, contact Shawn Swanson at sswanson@adobe.com. For product management, contact Mike Anand at manand@adobe.com. For other questions or assistance with customers, please contact the deal desk or Mitch Nelson, Director of Managed Services, at mnelson@adobe.com. Adobe Systems Incorporated 345 Park Avenue San Jose, CA USA Adobe, the Adobe logo, and Adobe Connect are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners Adobe Systems Incorporated. All rights reserved. Printed in the USA /11
Is Cloud-Based WMS an Option for Complex Distribution Centers?
Welcome to Session 233 Is Cloud-Based WMS an Option for Complex Distribution Centers? Presented by: Sponsored by: Chuck Fuerst 2012 Material Handling Industry. Copyright claimed as to audiovisual works
More informationTroux Hosting Options
Troux Hosting Options Introducing Troux Hosting Options Benefits of a Hosted Troux Environment...3 Convenience...3 Time-to-Value...3 Reduced Cost of Ownership...3 Scalability and Flexibility...3 Security...4
More informationAmazon Cloud Storage Options
Amazon Cloud Storage Options Table of Contents 1. Overview of AWS Storage Options 02 2. Why you should use the AWS Storage 02 3. How to get Data into the AWS.03 4. Types of AWS Storage Options.03 5. Object
More informationZADARA STORAGE. Managed, hybrid storage EXECUTIVE SUMMARY. Research Brief
ZADARA STORAGE Managed, hybrid storage Research Brief EXECUTIVE SUMMARY In 2013, Neuralytix first documented Zadara s rise to prominence in the then, fledgling integrated on-premise and in-cloud storage
More informationEnterprise Architecture Review Checklist
Enterprise Architecture Review Checklist Software as a Service (SaaS) Solutions Overview This document serves as Informatica s Enterprise Architecture (EA) Review checklist for Cloud vendors that wish
More informationPRODUCT SHEET: CA Arcot Cloud Services Data Centers CA Arcot cloud services data centers. True multi-tenancy and scalability
PRODUCT SHEET: CA Arcot Cloud Services Data Centers CA Arcot cloud services data centers Delivering consistent quality of service, scalability and service level assurance When it comes to cloud-based online
More informationCloud Computing and Amazon Web Services
Cloud Computing and Amazon Web Services Gary A. McGilvary edinburgh data.intensive research 1 OUTLINE 1. An Overview of Cloud Computing 2. Amazon Web Services 3. Amazon EC2 Tutorial 4. Conclusions 2 CLOUD
More informationBlackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security
Overview Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Blackboard Collaborate web conferencing is available in a hosted environment and this document
More informationTRG Clients in the Cloud Today
Understanding Your Cloud Options for Microsoft Dynamics GP Presented by: Brady Curtis Building Now for Your Future TRG Clients in the Cloud Today Cloud 5% On Prem 95% Building Now For Your Future RG Connect
More informationImplementing Multi-Tenanted Storage for Service Providers with Cloudian HyperStore. The Challenge SOLUTION GUIDE
Implementing Multi-Tenanted Storage for Service Providers with Cloudian HyperStore COST EFFECTIVE SCALABLE STORAGE PLATFORM FOR CLOUD STORAGE SERVICES SOLUTION GUIDE The Challenge Service providers (MSPs/ISPs/ASPs)
More informationVMware vcloud Automation Center 6.1
VMware vcloud Automation Center 6.1 Reference Architecture T E C H N I C A L W H I T E P A P E R Table of Contents Overview... 4 What s New... 4 Initial Deployment Recommendations... 4 General Recommendations...
More informationPlanning the Migration of Enterprise Applications to the Cloud
Planning the Migration of Enterprise Applications to the Cloud A Guide to Your Migration Options: Private and Public Clouds, Application Evaluation Criteria, and Application Migration Best Practices Introduction
More informationCloud Platforms in the Enterprise
Cloud Platforms in the Enterprise A Guide for IT Leaders @DChappellAssoc Copyright 2014 Chappell & Associates The Three Most Important IT Events In the last decade Initial pubic offering of Salesforce.com,
More informationMicrosoft Private Cloud Fast Track
Microsoft Private Cloud Fast Track Microsoft Private Cloud Fast Track is a reference architecture designed to help build private clouds by combining Microsoft software with Nutanix technology to decrease
More informationHow AWS Pricing Works May 2015
How AWS Pricing Works May 2015 (Please consult http://aws.amazon.com/whitepapers/ for the latest version of this paper) Page 1 of 15 Table of Contents Table of Contents... 2 Abstract... 3 Introduction...
More informationDISTRIBUTED SYSTEMS [COMP9243] Lecture 9a: Cloud Computing WHAT IS CLOUD COMPUTING? 2
DISTRIBUTED SYSTEMS [COMP9243] Lecture 9a: Cloud Computing Slide 1 Slide 3 A style of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet.
More informationCaaS SMB Pricing Guide
Computing as a Service, SMB (CaaS SMB) is a flexible, high-performance, pay-as-you-go, computing-on-demand service from Verizon. The service is ideal for smaller businesses; individual departments; rapid
More informationIncreased Security, Greater Agility, Lower Costs for AWS DELPHIX FOR AMAZON WEB SERVICES WHITE PAPER
Increased Security, Greater Agility, Lower Costs for AWS DELPHIX FOR AMAZON WEB SERVICES TABLE OF CONTENTS Introduction... 3 Overview: Delphix Virtual Data Platform... 4 Delphix for AWS... 5 Decrease the
More informationThird Party Cloud Services Its Adoption in the New Age
Solutions for higher performance! Third Party Cloud Services Its Adoption in the New Age 1 Introduction Cloud computing is the delivery of computing services over the Internet. Cloud services allow individuals
More informationAn Introduction to Cloud Computing Concepts
Software Engineering Competence Center TUTORIAL An Introduction to Cloud Computing Concepts Practical Steps for Using Amazon EC2 IaaS Technology Ahmed Mohamed Gamaleldin Senior R&D Engineer-SECC ahmed.gamal.eldin@itida.gov.eg
More informationAPPENDIX 1 SUBSCRIPTION SERVICES
APPENDIX 1 SUBSCRIPTION SERVICES Red Hat sells subscriptions that entitle you to receive Red Hat services and/or Software during the period of the subscription (generally, one or three years). This Appendix
More informationHow To Understand Cloud Computing
TOP 10 CLOUD MYTHS DEBUNKED Navigating to the Cloud - Maximize Operational Efficiencies and Minimize by Avoiding Common Cloud Myths WHITE PAPER Contents 1. EXECUTIVE SUMMARY 2. INTRODUCTION Top Market
More informationRemoteApp Publishing on AWS
RemoteApp Publishing on AWS WWW.CORPINFO.COM Kevin Epstein & Stephen Garden Santa Monica, California November 2014 TABLE OF CONTENTS TABLE OF CONTENTS... 2 ABSTRACT... 3 INTRODUCTION... 3 WHAT WE LL COVER...
More information12 Key File Sync and Share Advantages of Transporter Over Box for Enterprise
WHITE PAPER 12 Key File Sync and Share Advantages of Transporter Over Box for Enterprise Cloud storage companies invented a better way to manage information that allows files to be automatically synced
More informationSage ERP MAS 90 Online Pre-Release Guide
Sage ERP MAS 90 Online Pre-Release Guide August 2011 Page 1 of 9 TABLE OF CONTENTS OVERVIEW... 3 PRODUCT AVAILABILITY... 4 AVAILABLE MODULES... 4 ACCOUNTING AND FINANCIAL... 4 BUSINESS INTELLIGENCE AND
More informationBringing the Cloud into Focus. A Whitepaper by CMIT Solutions and Cadence Management Advisors
Bringing the Cloud into Focus A Whitepaper by CMIT Solutions and Cadence Management Advisors Table Of Contents Introduction: What is The Cloud?.............................. 1 The Cloud Benefits.......................................
More informationThree Ways Enterprises are Protecting SQL Server in the Cloud
#SANLess Clusters in the Real World: Three Ways Enterprises are Protecting SQL Server in the Cloud Gaining Configuration Flexibility with #SANLess Clusters SQL Server is a business critical application
More informationCloud Hosting. Quick Guide 7/30/15. 2015 EarthLink. Trademarks are property of their respective owners. All rights reserved.
Cloud Hosting Quick Guide 7/30/15 2015 EarthLink. Trademarks are property of their respective owners. All rights reserved. 2 Cloud Hosting Service Positioning INCREASE AGIILTY, REDUCE COMPLEXITY & COST
More informationCitrix Service Provider Program Frequently Asked Questions
Citrix Service Provider Program Frequently Asked Questions What is the Citrix Service Provider Program? The Citrix Service Provider (CSP) Program is a Citrix partner program designed specifically for service
More informationTime to Value: Successful Cloud Software Implementation
Time to Value: Successful Cloud Software Implementation Cloud & Data Security 2015 Client Conference About the Presenter Scott Schimberg, CPA, CMA Partner, Consulting, Armanino Scott became a Certified
More informationCA Cloud Overview Benefits of the Hyper-V Cloud
Benefits of the Hyper-V Cloud For more information, please contact: Email: sales@canadianwebhosting.com Ph: 888-821-7888 Canadian Web Hosting (www.canadianwebhosting.com) is an independent company, hereinafter
More informationEXIN Cloud Computing Foundation
Sample Questions EXIN Cloud Computing Foundation Edition April 2013 Copyright 2013 EXIN All rights reserved. No part of this publication may be published, reproduced, copied or stored in a data processing
More informationCloud Computing Continued. Jan Šedivý
Cloud Computing Continued Jan Šedivý Recapitulation Connect Anywhere, Anytime Central administration Cloud applications WEB applications Architecture Cloud architecture Deployment models Higher Reliability
More informationHow AWS Pricing Works
How AWS Pricing Works (Please consult http://aws.amazon.com/whitepapers/ for the latest version of this paper) Page 1 of 15 Table of Contents Table of Contents... 2 Abstract... 3 Introduction... 3 Fundamental
More informationWhy is the V3 appliance so effective as a physical desktop replacement?
V3 Appliance FAQ Why is the V3 appliance so effective as a physical desktop replacement? The V3 appliance leverages local solid-state storage in the appliance. This design allows V3 to dramatically reduce
More informationCA API Management SaaS
SaaS Listing CA API Management SaaS 1. Introduction This document provides standards and features that apply to the CA API Management SaaS offering ( Service ) provided to the Customer and defines the
More informationEMC NETWORKER AND DATADOMAIN
EMC NETWORKER AND DATADOMAIN Capabilities, options and news Madis Pärn Senior Technology Consultant EMC madis.parn@emc.com 1 IT Pressures 2009 0.8 Zettabytes 2020 35.2 Zettabytes DATA DELUGE BUDGET DILEMMA
More informationObject Storage: A Growing Opportunity for Service Providers. White Paper. Prepared for: 2012 Neovise, LLC. All Rights Reserved.
Object Storage: A Growing Opportunity for Service Providers Prepared for: White Paper 2012 Neovise, LLC. All Rights Reserved. Introduction For service providers, the rise of cloud computing is both a threat
More informationPart 1: Price Comparison Among The 10 Top Iaas Providers
Part 1: Price Comparison Among The 10 Top Iaas Providers Table of Contents Executive Summary 3 Estimating Cloud Spending 3 About the Pricing Report 3 Key Findings 3 The IaaS Providers 3 Provider Characteristics
More informationSELLING CLOUD. RapidScale 101. Author. RapidScale s CloudIntelligence Team
CloudServer CloudDesktop CloudRecovery CloudOffice CloudMail SELLING CLOUD RapidScale 101 Author RapidScale s CloudIntelligence Team Headquartered in Southern California, RapidScale is seen as a global
More informationIs Cloud-Based WMS an Option for Complex Distribution Centers?
Is Cloud-Based WMS an Option for Complex Distribution Centers? Chuck Fuerst HighJump Software IARW Warehouse Management Systems Manages warehouse inventory, space, equipment, and labor resources to direct
More informationVMware vrealize Automation
VMware vrealize Automation Reference Architecture Version 6.0 and Higher T E C H N I C A L W H I T E P A P E R Table of Contents Overview... 4 What s New... 4 Initial Deployment Recommendations... 4 General
More informationCity of Houston HITS Cloud Strategy and Body Worn Camera Project. Tina Carkhuff CIO/Interim Director
City of Houston HITS Cloud Strategy and Body Worn Camera Project 1 Tina Carkhuff CIO/Interim Director Agenda 2 Overall HITS Goals Definitions On-Premise Storage Cloud-based Storage Advantages and Disadvantages
More informationBusiness Intelligence Competency Partners
Business Intelligence Competency Partners BI 4.1 Installation Best Practices Presenter: Rich Chlebek May 15, 2014 What We ll Cover Webinar Protocol Introductions Architecture Server Clustering High Availability
More informationIT Risk and Security Cloud Computing Mike Thomas Erie Insurance May 2011
IT Risk and Security Cloud Computing Mike Thomas Erie Insurance May 2011 Cloud Basics Cloud Basics The interesting thing about cloud computing is that we've redefined cloud computing to include everything
More informationVMware vcloud Automation Center 6.0
VMware 6.0 Reference Architecture TECHNICAL WHITE PAPER Table of Contents Overview... 4 Initial Deployment Recommendations... 4 General Recommendations... 4... 4 Load Balancer Considerations... 4 Database
More informationRunning Oracle Applications on AWS
Running Oracle Applications on AWS Bharath Terala Sr. Principal Consultant Apps Associates LLC June 09, 2014 Copyright 2014. Apps Associates LLC. 1 Agenda About the Presenter About Apps Associates LLC
More informationAt a Glance. Key Benefits. Data sheet. A la carte User Module. Administration. Integrations. Enterprise SaaS
HP Application Lifecycle Management on Software-as-a-Service Dedicated HP ALM/QC Offering Data sheet At a Glance The Dedicated HP ALM/QC offering is an on-demand Software-as-a-Service (SaaS) solution for
More informationCloud Models and Platforms
Cloud Models and Platforms Dr. Sanjay P. Ahuja, Ph.D. 2010-14 FIS Distinguished Professor of Computer Science School of Computing, UNF A Working Definition of Cloud Computing Cloud computing is a model
More informationHow To Understand Cloud Computing
Dr Markus Hagenbuchner markus@uow.edu.au CSCI319 Introduction to Cloud Computing CSCI319 Chapter 1 Page: 1 of 10 Content and Objectives 1. Introduce to cloud computing 2. Develop and understanding to how
More informationWhite Paper. Amazon in an Instant: How Silver Peak Cloud Acceleration Improves Amazon Web Services (AWS)
Amazon in an Instant: How Silver Peak Cloud Acceleration Improves Amazon Web Services (AWS) Amazon in an Instant: How Silver Peak Cloud Acceleration Improves Amazon Web Services (AWS) Amazon Web Services
More informationNavigating The World of Cloud Computing
Navigating The World of Cloud Computing Mike Klein President, Online Tech Cloud Computing Instead of having 20 servers Pool them together into a gigantic super-server Split up super-server into 100 virtual
More informationGETTING THE MOST FROM THE CLOUD. A White Paper presented by
GETTING THE MOST FROM THE CLOUD A White Paper presented by Why Move to the Cloud? CLOUD COMPUTING the latest evolution of IT services delivery is a scenario under which common business applications are
More informationAND Recorder 5.4. Overview. Benefits. Datenblatt
Datenblatt AND Recorder 5.4 Using affordable call recording enables you to comply with legal and regulatory obligations. These requirements are easily achieved by deploying a secure call recording solution
More informationFrequently asked questions
Adobe Creative Cloud for teams FAQ Frequently asked questions The following are answers to common questions about Adobe Creative Cloud for teams membership, purchasing, security, and storage. CREATIVE
More informationEMC SYNCPLICITY FILE SYNC AND SHARE SOLUTION
EMC SYNCPLICITY FILE SYNC AND SHARE SOLUTION Automated file synchronization Flexible, cloud-based administration Secure, on-premises storage EMC Solutions January 2015 Copyright 2014 EMC Corporation. All
More informationActifio Big Data Director. Virtual Data Pipeline for Unstructured Data
Actifio Big Data Director Virtual Data Pipeline for Unstructured Data Contact Actifio Support As an Actifio customer, you can get support for all Actifio products through the Support Portal at http://support.actifio.com/.
More informationHow To Extend Security Policies To Public Clouds
What You Will Learn Public sector organizations without the budget to build a private cloud can consider public cloud services. The drawback until now has been tenants limited ability to implement their
More informationPublic Versus Private Cloud Services
Public Versus Private Cloud Services Table of Contents vs. What constitutes a Public Cloud versus a Private Cloud solution? When considering moving to a public Cloud infrastructure, what questions should
More informationWhite Paper on CLOUD COMPUTING
White Paper on CLOUD COMPUTING INDEX 1. Introduction 2. Features of Cloud Computing 3. Benefits of Cloud computing 4. Service models of Cloud Computing 5. Deployment models of Cloud Computing 6. Examples
More informationImplementing Microsoft Office Communications Server 2007 With Coyote Point Systems Equalizer Load Balancing
Implementing Microsoft Office Communications Server 2007 With Coyote Point Systems Equalizer Load Balancing WHITE PAPER Prepared by: Mark Hoffmann Coyote Point Systems Inc. Abstract: This white paper describes
More informationHosting Solutions Made Simple. Managed Services - Overview and Pricing
Hosting Solutions Made Simple Managed Services - Overview and Pricing NETRACKservers Internet Security Package: NETRACKservers's Internet Security Package is an ideal security service for business that
More informationEVault Endpoint Protection All the Details: Enterprise Management, Backup and Recovery, and Security
Protection All the Details: Enterprise Management, Backup and Recovery, and Security Key Benefits: Overall Empower IT with mobile data oversight enabled through central policy controls Lock down endpoint
More informationManaged Hosting is a managed service provided by MN.IT. It is structured to help customers meet:
Managed Hosting Service Description Version 1.10 Effective Date: 3/3/2015 Purpose This Service Description is applicable to Managed Hosting services (MH) offered by MN.IT Services (MN.IT) and described
More informationManaging the Real Cost of On-Demand Enterprise Cloud Services with Chargeback Models
Managing the Real Cost of On-Demand Enterprise Cloud Services with Chargeback Models A Guide to Cloud Computing Costs, Server Costs, Pricing Plans, and Chargeback Implementation and Systems Introduction
More informationvcloud Virtual Private Cloud Fulfilling the promise of cloud computing A Resource Pool of Compute, Storage and a Host of Network Capabilities
vcloud Virtual Private Cloud A Resource Pool of Compute, Storage and a Host of Network Capabilities Fulfilling the promise of cloud computing FULFILLING THE PROMISE OF CLOUD COMPUTING Businesses are looking
More informationOWASP Chapter Meeting June 2010. Presented by: Brayton Rider, SecureState Chief Architect
OWASP Chapter Meeting June 2010 Presented by: Brayton Rider, SecureState Chief Architect Agenda What is Cloud Computing? Cloud Service Models Cloud Deployment Models Cloud Computing Security Security Cloud
More informationServerCentral Cloud Services Reliable. Adaptable. Robust.
ServerCentral Cloud Services Reliable. Adaptable. Robust. UNTHINK how you think about the cloud Everybody has their own definition for Cloud. But is it yours? You know what s best for your company, and
More informationCopyright 2012 Trend Micro Incorporated. All rights reserved.
Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files,
More informationProxmox VE Subscriptions Agreement
Proxmox VE Subscriptions Agreement A Proxmox VE Subscription enables fast and easy access to updates, support and services for your virtualization server deployments. Choose the subscription plan that
More informationAVLOR SERVER CLOUD RECOVERY
AVLOR SERVER CLOUD RECOVERY WHITE PAPER 1 Table of Contents Abstract... 2 1. Introduction... 3 2. Server Cloud Recovery... 3 3. Amazon AWS Cloud... 4 a. What it is... 4 b. Why Use AWS?... 5 4. Difficulties
More informationGrowing your business through small business opportunities. frank.spuls@didactive.com v-fspuls@microsoft.com
Growing your business through small business opportunities frank.spuls@didactive.com v-fspuls@microsoft.com Agenda 2 The customer Customers marketplace The changing workplace 5' Trend: remote workers The
More informationPOWER ALL GLOBAL FILE SYSTEM (PGFS)
POWER ALL GLOBAL FILE SYSTEM (PGFS) Defining next generation of global storage grid Power All Networks Ltd. Technical Whitepaper April 2008, version 1.01 Table of Content 1. Introduction.. 3 2. Paradigm
More informationHosted SharePoint: Questions every provider should answer
Hosted SharePoint: Questions every provider should answer Deciding to host your SharePoint environment in the Cloud is a game-changer for your company. The potential savings surrounding your time and money
More informationMeeting Management Solution. Technology and Security Overview. 10012 N. Dale Mabry Hwy Suite 115 Tampa, FL 33618 800-274-5624 Ext 702
Meeting Management Solution Technology and Security Overview 10012 N. Dale Mabry Hwy Suite 115 Tampa, FL 33618 800-274-5624 Ext 702 Technology SaaS Software as a Service is offered as well. Client may
More informationAmazon Web Services Primer. William Strickland COP 6938 Fall 2012 University of Central Florida
Amazon Web Services Primer William Strickland COP 6938 Fall 2012 University of Central Florida AWS Overview Amazon Web Services (AWS) is a collection of varying remote computing provided by Amazon.com.
More informationCloud 101. Mike Gangl, Caltech/JPL, michael.e.gangl@jpl.nasa.gov 2015 California Institute of Technology. Government sponsorship acknowledged
Cloud 101 Mike Gangl, Caltech/JPL, michael.e.gangl@jpl.nasa.gov 2015 California Institute of Technology. Government sponsorship acknowledged Outline What is cloud computing? Cloud service models Deployment
More informationAPPENDIX 1 SUBSCRIPTION SERVICES
APPENDIX 1 SUBSCRIPTION SERVICES Red Hat sells subscriptions that entitle you to receive Red Hat services and/or Software during the period of the subscription (generally, one or three years). This Appendix
More informationThe following is a list of the features available with the managed Intersoft IP Telephony Services.
The following is a list of the features available with the managed Intersoft IP Telephony Services. Call Forwarding When you are not at your desk, be sure not to miss important calls. Forward call to another
More informationA.Prof. Dr. Markus Hagenbuchner markus@uow.edu.au. CSCI319 A Brief Introduction to Cloud Computing. CSCI319 Page: 1
A.Prof. Dr. Markus Hagenbuchner markus@uow.edu.au CSCI319 A Brief Introduction to Cloud Computing CSCI319 Page: 1 Content and Objectives 1. Introduce to cloud computing 2. Develop and understanding to
More informationDEDICATED MANAGED SERVER PROGRAM
DEDICATED MANAGED SERVER PROGRAM At Dynamic, we understand the broad spectrum of issues that come with purchasing and managing your own hardware and connectivity. They can become costly and labor intensive
More informationDeployment Options for Microsoft Hyper-V Server
CA ARCserve Replication and CA ARCserve High Availability r16 CA ARCserve Replication and CA ARCserve High Availability Deployment Options for Microsoft Hyper-V Server TYPICALLY, IT COST REDUCTION INITIATIVES
More informationUnderstanding Cumulus Deployment Options Enterprise DAM On-Premise, in the Cloud or a Hybrid Approach
TECHNICAL WHITE PAPER Understanding Cumulus Deployment Options Enterprise DAM On-Premise, in the Cloud or a Hybrid Approach Choose the right setup and be the DAM hero Whether your company is moving from
More informationDesigning a Cloud Storage System
Designing a Cloud Storage System End to End Cloud Storage When designing a cloud storage system, there is value in decoupling the system s archival capacity (its ability to persistently store large volumes
More informationSoftware- as- a- Service (SaaS) on AWS Business and Architecture Overview
Software- as- a- Service (SaaS) on AWS Business and Architecture Overview SaaS and AWS Introduction Software- as- a Service (SaaS) is an application delivery model that enables users to utilize a software
More informationInfrastructure as a Service (IaaS)
Infrastructure as a Service (IaaS) DLT Solutions LLC May 2011 Contact Information DLT Cloud Advisory Group 1-855-CLOUD01 (256-8301) cloud@dlt.com dl www.dlt.com/cloud Your Hosts Van Ristau Chief Technology
More informationImplementing Microsoft Azure Infrastructure Solutions
20533B - Version: 1 02 July 2016 Implementing Microsoft Azure Infrastructure Solutions Implementing Microsoft Azure Infrastructure Solutions 20533B - Version: 1 5 days Course Description: This course is
More informationAccellion Security FAQ
A N A C C E L L I O N W H I T E P A P E R Accellion Security FAQ Accellion, Inc. Tel +1 650 485-4300 1804 Embarcadero Road Fax +1 650 485-4308 Suite 200 www.accellion.com Palo Alto, CA 94303 info@accellion.com
More informationNimsoft Unified Monitoring Architecture. An Overview
Nimsoft Unified Monitoring Architecture An Overview Nimsoft Unified Monitoring Architecture Table of Contents Who is Nimsoft?... 3 Nimsoft Unified Monitoring from the Data Center to the Cloud... 3 The
More informationScala Storage Scale-Out Clustered Storage White Paper
White Paper Scala Storage Scale-Out Clustered Storage White Paper Chapter 1 Introduction... 3 Capacity - Explosive Growth of Unstructured Data... 3 Performance - Cluster Computing... 3 Chapter 2 Current
More informationTechnical Brief: Global File Locking
Nasuni enables collaboration among users of files no matter where users are located Introduction The Nasuni Service combines the availability and scale of cloud storage with the local performance found
More informationWOS Cloud. ddn.com. Personal Storage for the Enterprise. DDN Solution Brief
DDN Solution Brief Personal Storage for the Enterprise WOS Cloud Secure, Shared Drop-in File Access for Enterprise Users, Anytime and Anywhere 2011 DataDirect Networks. All Rights Reserved DDN WOS Cloud
More informationCREATING SQL SERVER DISASTER RECOVERY SOLUTIONS WITH SIOS DATAKEEPER
CREATING SQL SERVER DISASTER RECOVERY SOLUTIONS WITH SIOS DATAKEEPER Learn how DataKeeper Cluster Edition can be used to create disaster recovery solutions for SQL Server deployments. By Allan Hirt, SQLHA
More informationSaaS Security for the Confirmit CustomerSat Software
SaaS Security for the Confirmit CustomerSat Software July 2015 Arnt Feruglio Chief Operating Officer The Confirmit CustomerSat Software Designed for The Web. From its inception in 1997, the architecture
More informationLeveraging Public Clouds to Ensure Data Availability
Systems Engineering at MITRE CLOUD COMPUTING SERIES Leveraging Public Clouds to Ensure Data Availability Toby Cabot Lawrence Pizette The MITRE Corporation manages federally funded research and development
More informationAppendix C Pricing Index DIR Contract Number DIR-TSO-2724
Appendix C Pricing Index DIR Contract Number DIR-TSO-2724 Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) Amazon Web Services (AWS) is a comprehensive cloud services platform that offers
More informationAccellion Security FAQ
A N A C C E L L I O N W H I T E P A P E R Accellion Security FAQ Accellion, Inc. Tel +1 650 739-0095 1900 Embarcadero Road Fax +1 650 739-0561 Suite 207 www.accellion.com Palo Alto, CA 94303 info@accellion.com
More informationWhich is Better: Virtualization or Cloud IaaS?
A White Paper Which is Better: Virtualization or Cloud IaaS? Which is Better: Virtualization or Cloud IaaS? Why should I consider Virtualization or Cloud IaaS at all? Simply put, they can save you money.
More informationSymantec Backup Exec.cloud Partner Pricing and Licensing Guide
WHITE PAPER: SYMANTEC BACKUP EXEC.CLOUD PARTNER PRICING........ AND.... LICENSING.......... GUIDE.................. Symantec Backup Exec.cloud Partner Pricing and Licensing Guide Who should read this paper
More information