Information Security Group. IT Induction
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1 IT Induction
2 CIM IT - Staff introduction Jon Hart (Manager) Tristan Findley Adrian Thomas Lisa Nixon Liz Jenkins McCrea 355b McCrea 357 McCrea 355a McCrea 357 McCrea 355a Joint IT support for Computer Science, and Mathematics 2
3 Your accounts You have two user accounts! One simple rule: The usernames are the same The passwords may be different! Example Username: MSAI135 One account provides access to the domain (ISG Student), and the other to the IT services Computer Centre domain (CC) 3 You initial password on the ISG domain is set to the same as your initial IT services password, after that point there is no password syncronisation
4 Your accounts (continued) Each domain has its own specific functionality Computer Centre account Central PC Labs located around campus Campus Connect (Student Portal) ( connect.rhul.ac.uk/) ISG account ISG Linux Terminal Server (saturn.isg.rhul.ac.uk) Virtual Penetration Lab Photocopying and printing CIM IT Helpdesk (IT Support Desk) ( Moodle (Virtual Learning Environment) ( CampusNet (WiFi and Wired network access) Office 365 ( (Username eg: 4
5 ISG technical Support For ISG related Technical Support queries: E- Mail: OR go to: 5 Log in using your Computer Centre credentials. Go to Tickets and click the a new support ticket to create You will receive updates as your request is handled by our support team You can log onto the Helpdesk to check the status of your ticket, or to communicate with the technician dealing with your request
6 File storage on ISG domain Storage Quotas All M.Sc. students have a storage quota of 6GB. This is accessible when you log in to the ISG Linux Terminal Server (Saturn) by browsing to your Linux home path (~) You can exceed your quote by 2GB (Up to 8GB Total storage) for up to one week. After this you will no longer be able to write files to your directory 6
7 File storage on ISG domain (continued) What to store / not store The storage is provided for academic use! Please do not abuse it Okay to store Not okay to store Work- related documents White Papers Presentations from lecturers Files and folders pertaining to your studies Dissertations Your music collection Your video collection Questionable images / media CD/DVD ISO s Anything in breach of Copyright law Please refer to the M.Sc. Acceptable Use Policy 7
8 File storage on ISG domain (continued) Backups snapshots Snapshots are automatic backups of files and folders in your home directory. On Linux; To restore a deleted file or an existing file to its previous version, within the parent directory, browse to the hidden directory:.ckpt/ Snapshots are automatically taken daily, (12:30 AM) and are stored for one week. You will see a maximum of 14 snapshots. 8
9 What Lab facilities are available? Central IT Services PC Labs located around Campus Windows 7 Desktop computers with printing/scanning facilities available in most labs Use PC Finder ( to check availability Departmental PC Lab (reserved for Maths, Computer Science and ISG) in McCrea 103 Thin client access to departmental servers (both Windows and Linux) Printing/scanning facilities McCrea 103 is a 24- hour access lab, and may be accessed out of hours by using your college card 9
10 Practical Exercise Connecting to Saturn
11 ISG Terminal Server - Saturn Please sign into the lab computers using your IT services credentials Refer to the Connecting to the ISG Linux Terminal Server guide, and establish connections to Saturn using PuTTY (SSH), NXClient (Remote Desktop) and WinSCP (SCP). IMPORTANT Saturn is located on the ISG Domain, and requires your ISG credentials to access it Those of you IMPORTANT who have not yet had your ISG account activated or are unable to log in: Please see one of the CIM IT support staff who will be able to assist you. Your account will not be activated if you have not returned your AUP / Student form from your induction pack 11
12 Questions?
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