Performance Team. APPENDIX 2 Adult Social Care Performance Dashboard. Published by Fiona Musgrave County Manager - Performance

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1 Performance Team Business Intelligence Section Transforming data into meaningful information for decision making APPENDIX 2 Adult Social Care Performance Dashboard Quarter Published by Fiona Musgrave County Manager - Performance Report no Date issued: Adult and Local Services Scrutiny Advisory Board Reporting Period: Quarter 3 21/11

2 Indicator Description Actual 8/9 Actual 9/1 1st Qtr 1/11 2nd Qtr 1/11 1/11 Target 1/11 On/Off target pg 2 NI 13 Social Care Clients receiving self directed support - All ages (as a of total number of clients in receipt of community based services) Adult Social Care Performance Dashboard - Quarter (based on tribal data as at 7th Dec 21) Page 1 of n/av Off Target Best Indicator Description Actual 8/9 Actual 9/1 8/9 9/1 1/11 Target 1/11 On/Off target (based on tribal data as at 7th Dec 21) pg 3 NI 132 Timeliness of social care assessment (all adults) Off Target 3rd pg 4 NI 133 Timeliness of social care packages (all adults) N/av N/av Within 5 3rd pg 5 NI 136 pg 6 NI 141 People supported to live independently through social services (all adults). Population and Deprivation standardised Percentage of vulnerable people achieving independent living (supporting people Indicator) 2,737 3,654 3,187 2,44 2,372 3,7 Off Target 4th Stayed the Same nd pg 7 NI 142 Percentage of vulnerable people who are supported to maintain independent living (supporting people) Within 5 2nd pg 8 NI 145 Adults with learning disabilities in settled accommodation N/av N/av Off Target 2nd Not Applicable ASC Performance Dashboard Q2 111.xls

3 Performance Indicator Summary Page for Quarter 3 21/11 2 of 8 NI 13 - Social Care Clients receiving self directed support Actual Actual 1st Qtr 2nd Qtr Period 8/9 9/1 1/11 1/11 1/11 Target 1/11 Figures n/av Off Target Best PERFORMANCE COMMENTARY: This indicator is unlikely to reach the very ambitious target set by GONW as part of the LAA. However we are still improving fast and are in the top 3 in the NW. Graph 5 North West 1/11 Quarter 2 performance comparisons - NI Actual 8/9 Actual 9/1 2nd Qtr 1/11 1/ Tameside MBC Salford Wigan Actual Worst Target Top QTR 2 FIGURE Lower Upper ASC Performance Dashboard Q2 111.xls

4 Performance Indicator Summary Page for Quarter 3 21/11 3 of 8 NI Timeliness of social care assessment (all adults) Period Actual 8/9 Actual 9/1 8/9 9/1 1/11 Target 1/11 Figures Off Target PERFORMANCE COMMENTARY: Less emphasis is being placed on timeliness of assessment because of CQC reduction in interest as well as the finding of B4P and the need for more front to back measures, which are being developed and tested. 3rd 1 Graph 95 North West 1/11 Quarter 2 performance comparisons - NI Actual 8/9 Actual 9/1 8/9 9/1 1/11 Actual Worst Target Top QTR 2 FIGURE Lower Upper Salford ASC Performance Dashboard Q2 111.xls

5 Performance Indicator Summary Page for Quarter 3 21/11 4 of 8 NI Timeliness of social care packages (all adults) Actual Actual Period 8/9 9/1 8/9 9/1 1/11 Target 1/11 Figures N/av N/av Within 5 PERFORMANCE COMMENTARY: performance of this indicator is improving and currently sits just below mid table with regard to other councils in the NW. 3rd Graph 1 North West 1/11 Quarter 2 performance comparisons - NI Actual 8/9 Actual 9/1 8/9 9/1 1/11 7 Salford Actual Worst Target Top QTR 2 FIGURE Lower Upper ASC Performance Dashboard Q2 111.xls

6 Performance Indicator Summary Page for Quarter 3 21/11 5 of 8 NI People supported to live independently through social services (all adults) Off Target Stayed the Same 4th Actual Actual Period 8/9 9/1 8/9 9/1 1/11 Target 1/11 Figures 2,737 3,654 3,187 2,44 2,372 3,7 PERFORMANCE COMMENTARY: This indicator is influenced by a number of factors. Specifically GFS (Grant funded services) which showed a reduction this year. However, Q3 to end of year improvement last year indicates that a similar improvement may be seen this year Graph 4 North West 1/11 Quarter 2 performance comparisons - NI Actual 8/9 Actual 9/1 8/9 9/1 1/11 1 Actual Worst Target Top QTR 2 FIGURE Lower Upper ASC Performance Dashboard Q2 111.xls

7 Performance Indicator Summary Page for Quarter 3 21/11 6 of 8 NI Percentage of vulnerable people achieving independent living (supporting people Indicator) Actual Actual Period 8/9 9/1 8/9 9/1 1/11 On/Off target Figures nd PERFORMANCE COMMENTARY: The Quarter 3 actual suggests that we will still meet the target of 8. Cumulative Quarters 1, 2 & 3 equates to Comparing the last 3 Quarters data, there has been a decline across all district / cross district but two. This percentage decline is due to the total number of people leaving a service (B) compared to total number who have moved on in a planned way (A). In the last Quarter there has been a marked difference in the total number. There could be continued improvement due to monitoring as scheme level. However, it must be noted that in short term services there are complex vulnerable people and if the direction of the Commissioning Body is to support this group rather than low level the percentage would must certainly reduce. Graph North West 1/11 Quarter 2 performance comparisons - NI Actual 8/9 Actual 9/1 8/9 9/1 1/11 6 Actual Worst Target Top QTR 2 FIGURE Lower Upper ASC Performance Dashboard Q2 111.xls

8 Performance Indicator Summary Page for Quarter 3 21/11 7 of 8 NI Percentage of vulnerable people who are supported to maintain independent living (sp) Within 5 Actual Actual Period 8/9 9/1 8/9 9/1 1/11 Target 1/11 Figures nd PERFORMANCE COMMENTARY: The last three Quarters percentage figures have been below our target of 9. However Qtr upon Qtr this has improved. Quarter 3 shows that the majority of district / cross districts the percentage has improved bringing the overall figure of nearer to our target of 99. IF the variances between qtr 1 & qtr 2 and qtr 2 & qtr 3 continue then the target of 99 will be exceeded. Qtr , qtr variance of.39. Qtr , qtr variance of.39. Therefore = Within this target is the reporting of floating support (short term) as instructed by CLG. The performance of these schemes has an impact on the variances; this is due to the complexities of some of the clients groups and their skills in establishing / maintains their own accommodation. Removal of the Floating support data would improve our target Graph North West 1/11 Quarter 2 performance comparisons - NI Actual 8/9 Actual 9/1 8/9 9/1 1/11 Actual Worst Target Top 98 QTR 2 FIGURE Lower Upper ASC Performance Dashboard Q2 111.xls

9 Performance Indicator Summary Page for Quarter 3 21/11 8 of 8 NI Adults with learning disabilities in settled accommodation Actual Actual Period 8/9 9/1 8/9 9/1 1/11 Target 1/11 Figures N/av N/av Off Target Not Applicable 2nd PERFORMANCE COMMENTARY: this indicator is impacted upon heavily by the lack of reviews in LD. The CM has again reiterated the importance of reviews with teams. The PIT will investigate reviews further. Graph 1 North West 1/11 Quarter 2 performance comparisons - NI Actual 8/9 Actual 9/1 8/9 9/1 1/11 Actual Worst Target Top Tameside MBC QTR 2 FIGURE Lower Upper Salford ASC Performance Dashboard Q2 111.xls

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