Infoblox Education Services Course Catalog

Transcription

1 Infoblox Education Services Course Catalog Enhance Your Contribution to the Business, Earn Industry-recognized Accreditations, and Develop Skills that Help You Advance in Your Career FEBRUARY 2016 training.infoblox.com

2 2015, Infoblox Inc. All rights reserved. The contents of this document may not be copied or duplicated in any form, in whole or in part, without the prior written permission of Infoblox, Inc. The information in this document is subject to change without notice. Infoblox, Inc. shall not be liable for any damages resulting from technical errors or omissions which may be present in this document, or from use of this document. This document is an unpublished work protected by the United States copyright laws and is proprietary to Infoblox, Inc. Disclosure, copying, reproduction, merger, translation, modification, enhancement, or use of this document by anyone other than authorized employees, authorized users, or licensees of Infoblox, Inc. without the prior written consent of Infoblox, Inc. is prohibited. Infoblox, the Infoblox logo, Grid, NIOS, bloxtools, Network Automation, and PortIQare trademarks or registered trademarks of Infoblox Inc. All other trademarked names used herein are the properties of their respective

3 Your Continuing Path to Peak Professionalism Information technology is one of the most dynamic professions in the world. The best IT professionals acquire new skills every day, and they never stop learning. Infoblox Education Services exists to help you grow continually in a world of business and technology that changes constantly and rapidly. Opportunities to Learn Without Interrupting Your Work and Your Life Flexible classroom and self-study product training gives Infoblox customers, partners, and employees access to a broad range of deep technical expertise, with the flexibility to accommodate your learning style and your day-to-day schedule. We offer live in-person and virtual classroom delivery and web-based self-study and interactive web courses. Our services are available globally via Infoblox regional centers of excellence and our network of award-winning authorized training centers. Skills That Help You Advance in Your Job Infoblox products span a wide range of critical network technologies, from DNS, DHCP, and IP address management to DNS security to network automation to hybrid cloud and virtualization. And our training enables you to become better every day at what you do. Enhance the Value You Add to Your Company s Goals The skills and knowledge you take away from Infoblox Educational Services classes contribute directly to up time, operational efficiency, enhanced customer experience, and improved security for the critical information in your company s care. Every class you complete increases the return your business gets on its investment in Infoblox solutions and in you. Industry-recognized Accreditations for Your CV Our training culminates in official accreditations that become part of your resume and travel with you throughout your career, formally acknowledging your skills and expertise. To find out more about your learning options and how you can use training to enhance your organization s Infoblox implementation, please contact us at training@infoblox.com. Explore This Catalog and Chart Your Future This catalog describes the professional accreditations, learning paths, and individual courses available to you from Infoblox Education Services. You can use this catalog to discover your learning options, create your individual learning plan, and begin your learning journey with Infoblox. i 2015 Infoblox Inc. All rights reserved.

4 Infoblox Accreditations Overview Infoblox Product Accreditations confirm that your skills and experience meet Infoblox standards of achievement. Your accreditation provides a measure of your capabilities that is instantly recognizable around the world and across industries. The accreditations are achieved through a combination of training, work experience, and examinations and are transferable as you progress in your career. Read about the available accreditations, choose the learning path that is right for you, and then learn more about the individual courses that make up you learning path in the Course Descriptions section of this catalog Infoblox Inc. All rights reserved. ii

5 Table of Contents ii Infoblox Accreditations Overview Core DDI Product 1 Accreditations Level 1: Certified Infoblox Core Administrator (CICA) Level 2: Certified Infoblox Core Engineer (CICE) Level 3: Certified Infoblox Support Technician (CIST) 4 Course Descriptions Core DDI Fundamentals NIOS Configuration Class (NCC) Advanced Administration Class (AAC) Advanced Diagnostics & Troubleshooting (ADTC) Secure DNS Product 8 Accreditations Level 1: DNS Firewall Basic Configuration (DFBC) Accreditation 9 Course Descriptions DNS Firewall Basic Configuration (DFBC) Network Automation Product 10 Accreditations Level 1: Network Automation Basic Configuration (NABC) Level 2: Network Automation CCS Scripting (NACS) 12 Course Descriptions Network Automation Basic Configuration (NABC) Network Automation CCS Scripting (NACS) 14 Education Services Policies About Infoblox Contact Us

6 CORE DDI ACCREDITATIONS The Network Services family of products enables companies to manage, control, and optimize DNS, DHCP, and other services. The product family leverages existing investments, paves the way to the cloud, and ensures network services uptime. LEVEL 1 Certified Infoblox Core Admin (CICA) Establishes your baseline knowledge of DDI protocols and configurations Who should choose it? Team members responsible for basic implementation, administration, operations, or maintenance of the Infoblox DDI product. Steps to achievement: 1. Complete the Introduction to DDI self-study course. 2. Pass the DNS & DHCP Protocol exam. 3. Attend the NOIS Configuration course. 4. Pass the Certified Infoblox Core Administrator exam. LEVEL 2 Certified Infoblox Core Engineer (CICE) Establishes your advanced knowledge of DDI protocols and configurations Who should choose it? Team members responsible for advanced implementation, administration, operations, or maintenance of the Infoblox DDI product. Steps to achievement: 1. First, complete your LEVEL 1 CINA accreditation. 2. Attend the Advanced Configuration course. 3. Pass the Certified Infoblox Core Engineer exam. LEVEL 3 Certified Infoblox Support Tech (CIST) Establishes your capability to diagnose and resolve advanced DDI support calls. Who should choose it? Team members responsible for day-to-day management, operations, and technical support of the Infoblox DDI product Steps to achievement: 1. First, complete your LEVEL 2 CICE accreditation. 2. Attend the Advanced Diagnostics & Troubleshooting course. 3. Pass the Certified Infoblox Support Technician exam Infoblox Inc. All rights reserved. 1

7 CORE DDI ACCREDITATIONS Level 1: Certified Infoblox Core Administrator (CICA) The Certified Infoblox Core Administrator (CICA) learning path provides you with the baseline knowledge and skills to configure and manage the Infoblox core DDI product for your organization. Steps Description / Expected Outcome 1. Complete the Introduction to DDI self-study course. The Introduction to DDI course provides you with a general overview of the DNS and DHCP protocols. The module is composed of six self-study e-learning units that should take you about two hours to complete. 2. Pass the DNS & DHCP Protocol Exam. The DNS & DHCP Protocol Exam tests your baseline knowledge of DNS and DHCP technology in preparation for attending the NIOS Config Class. 3. Attend the NIOS Configuration Class (NCC) course. The Infoblox NIOS Configuration Class (NCC) develops a working knowledge of configure and managing Infoblox network appliances running the Infoblox NIOS OS. The 3-day instructor-led course is composed of lecture, demo, and frequent handson activities, and it is available via in-person and virtual classroom training. 4. Pass the Certified Infoblox Core Admin (CICA) Exam. You can complete the Certified Infoblox Core Administrator (CICA) Exam after attending the NIOS Configuration Class (NCC) course. Upon successful completion of the exam, Infoblox will award you the industry-recognized CICA accreditation Infoblox Inc. All rights reserved.

8 CORE DDI ACCREDITATIONS Level 2: Certified Infoblox Core Engineer (CICE) The Certified Infoblox Core Engineer (CICE) learning path provides you with the advanced architectural and deployment options of the NIOS appliances. Steps Description / Expected Outcome 1. Attend the Advanced Administration Class. The Infoblox Advanced Administration Class (AAC) explores some of the advanced architectural and deployment options of the NIOS appliances. The 2-day instructor-led course is composed of lecture, demo, and frequent handson activities and it is available via in-person and virtual classroom training. 2. Pass the Certified Infoblox Core Engineer (CICE) Exam. You can attempt the Certified Infoblox Core Engineer (CICE) Exam after passing the CICA Exam and attending the Advanced Administration Class (AAC). Upon successful completion of the exam, Infoblox will award you the industry-recognized CICE accreditation. Level 3: Certified Infoblox Support Technician (CIST) The Certified Infoblox Support Technician (CIST) learning path provides a case-study approach to troubleshooting the most common NIOS advanced support issues and cases. Steps Description / Expected Outcome 1. Attend the Advanced Diagnostics & Troubleshooting Class. The Advanced Diagnostics & Troubleshooting Class (ADTC) provides a case-study approach to troubleshooting the most common NIOS support issues and cases. The 2-day instructor-led course is composed of lecture, demo, and frequent handson activities and it is available via in-person classroom training. 2. Pass the Certified Infoblox Support Technician (CIST) Exam. You can attempt the CIST Exam after passing the CICE Exam and attending the Advanced Diagnostics & Troubleshooting Class (ADTC) course. Upon successful completion of the exam, Infoblox will award you the industry-recognized CIST accreditation Infoblox Inc. All rights reserved. 3

9 CORE DDI COURSE DESCRIPTIONS Core DDI Fundamentals e-learning Package Course Description Target Audience DNS is the Internet naming protocol and DHCP automates IP address assignment and configuration of network clients. A comprehensive understanding of both is critical for designing, implementing and operating Infoblox controlled networks. Learn the architecture and major components of DNS, resource records, and the name resolution process; and the architecture and major components of DHCP, the message format, and the conversations between DHCP clients and servers. This is an introductory-level course for team members responsible for implementation, administration, operations, or maintenance of Infoblox products. Duration 30 minutes Style Self-paced Delivery e-learning Prerequisites None Course Topics DNS Fundamentals General introduction to DNS Components of DNS o Domains o FQDNs o Zones o Name Servers Resource Records Name Resolution o Iteration o Caching Reverse lookup DHCP Fundamentals General introduction to DHCP Components of DHCP o Client/Server Architecture o Conversations o Allocation Policies o Leases o Message Format and Options DHCP Conversations o New address assignment o Static Address Assignment o Address Renewal o Relay Agents o Releasing an Address Configuring a Non-DHCP addressed host Measurement Quiz (on-line, open-book) More Information Infoblox Inc. All rights reserved.

10 CORE DDI COURSE DESCRIPTIONS NIOS Configuration Class (NCC) Course Description Build a working knowledge of how to configure and manage Infoblox network appliances running the Infoblox NIOS operating system. Learn forward and reverse mapping zones, network and zone creation, DNS Anycast, DHCP ranges, fixed addresses, Grid management, system and protocol level monitoring, and system level management. Target Audience Duration Style Delivery Max Class Size Prerequisites This is a basic-level course for team members responsible for implementation, administration, operations, or maintenance of the Infoblox Core DDI product. 3 days Lecture, demo, and hands-on lab exercises Instructor-led Virtual instructor-led 12 attendees Attendees should have working knowledge of DNS and DHCP or completion of Intro to DDI e-learning course and optional DNS, & DHCP protocol exam. Course Topics Infoblox DDI product overview User interface overview NIOS administration fundamentals Administrator accounts High availability Grid architecture fundamentals Working with DHCP Data import IPAM File distribution Working with DNS Working with DHCP Data Import Microsoft management Network discovery Scheduled upgrades Accreditation Certified Infoblox Core Administrator (CICA) exam (on-line, open-book) SKU Instructor-led in-person classroom: IB-EDU-NCC Instructor-led virtual classroom: IB-EDU-NCC-REMOTE More Information Infoblox Inc. All rights reserved. 5

11 CORE DDI COURSE DESCRIPTIONS Advanced Administration Class (AAC) Course Description Develop an advanced working knowledge of configuring and managing Infoblox network appliances running NIOS. Understand external authentication, TSIG and GSS-TSIG, and implementing DNSSEC and Anycast services. Learn Dynamic DNS and how it functions with DNS/DHCP and DHCP option 81. Implement DHCP custom options and failover. Implement reporting and understand multi-grid management. Target Audience Duration This is an advanced-level course for team members who implement and configure or maintain and operate the Network Automation product. 2 days Style Lecture, demo, and hands-on lab exercises Delivery Instructor-led Virtual instructor-led Max Class Size 12 attendees Prerequisites Attendees should have completed Core DDI Basic Configuration (NCC). Course Topics Accreditation Administration and external authentication TSIG and GSS-TSIG, what they do and how to implement them. Implementing DNSSEC Configuring and activating DNS Anycast services Dynamic DNS, how it functions with DNS/DHCP and DHCP option 81 Advanced and custom DHCP options DHCP failover implementation Trinzic Reporting implementing, configuring and running reports. Multi-grid management (MGM) Best practices Certified Infoblox Core Engineer (CICE) Exam (on-line, open-book) SKU More Information Instructor-led in-person class: IB-EDU-AAC Instructor-led on-line class: IB-EDU-AAC-REMOTE Infoblox Inc. All rights reserved.

12 CORE DDI COURSE DESCRIPTIONS Advanced Diagnostics & Troubleshooting (ADTC) Course Description Understand the Infoblox support process and tools available to assist your Core DDI troubleshooting efforts. Learn to build and troubleshoot high availability (HA) pairs and Grids. Study common root cause analysis and resolution strategies and techniques for network connectivity and DNS and DHCP issues..use a case-study approach to apply your learnings to reallife failure scenarios and recovery methods. Target Audience Team members responsible for day-to-day management, operations, and technical support of the Infoblox DDI product. Duration 2 days Style Lecture, demo, and hands-on lab exercises Delivery Instructor-led in-person class Max Class Size 8 attendees Prerequisites Attendees should have completed Core DDI Advanced Configuration (AAC). Course Topics Accreditation Understanding Infoblox support processes and tools Troubleshooting network connectivity Understanding the Infoblox support bundle Building & troubleshooting high-availability (HA) pairs Building & troubleshooting Grids Understanding Grid issues and behavior DNS troubleshooting strategies and finding/ fixing common DNS issues DHCP troubleshooting strategies and finding/ fixing common DHCP issues Applying course learnings to real-life scenarios and recovery methods. Certified Infoblox Support Technician (CIST) Exam (on-line, open-book) SKU IB-EDU-ADTC-01 More Information Infoblox Inc. All rights reserved. 7

13 SECURE DNS ACCREDITATIONS It s critical that the technology you deploy for network control provides maximum protection and offers minimum attack surface. Infoblox clearly differentiates from other vendors from a security perspective. From our highly secure hardware form factor, to our hardened OS, to the variety of security features in our applications no other network control vendor focuses more on security than Infoblox.. LEVEL 1 DNS Firewall Basic Configuration (DFBC) Accreditation Establishes your baseline knowledge of DNS Firewall configuration Who should choose it? Team members responsible for implementation, administration, operations, or maintenance of the DNS Firewall product. Steps to achievement: 1. Complete the DNS Firewall Basic Configuration (DFBC) course. 2. Pass the DNS Firewall Basic Configuration (DFBC) accreditation exam Infoblox Inc. All rights reserved.

14 SECURE DNS COURSE DESCRIPTIONS DNS Firewall Basic Configuration (DFBC) Course Description Develop a working knowledge of configuring and managing the Infoblox DNS Firewall solution. Understand the steps required to enable DNS Firewall. Learn how to create a local response policy zone (RPZ) and create and manage Block and Substitute Domain and IP address rules and Substitute record rules. Know how to validate your configured DNS Firewall solution is operating as desired Target Audience This is a basic-level course for team members who implement and configure or maintain and operate the Infoblox DNS Firewall solution. Duration 1 day Style Lecture, demo, and hands-on lab exercises Delivery Max Class Size Instructor-led, Virtual Instructor-led, and On-Demand 10 attendees Prerequisites Attendees should have completed the Core DDI Basic (NCC) and Advanced Configuration (AAC) classes. Course Topics Product overview Configuration best practices Intro to Response policy zones (RPZ) Configuring RPZs Managing pass-thru rules Managing block rules Managing substitute rules Configuring RPZ feeds Holistically managing response policy zones, rules, and feeds together Accreditation DNS Firewall Basic Configuration accreditation exam (on-line, open-book) Training Credits 10 More Information Infoblox Inc. All rights reserved.

15 NETWORK AUTOMATION ACCREDITATIONS The Network Automation family of products is a powerful network automation platform that enables discovery, switch-port management, network change configuration, and compliance management for multi-vendor network devices. Automation cuts down administrator workload and reduces risk of network outages due to improper configurations or changes. LEVEL 1 Network Automation Basic Configuration (NABC) Accreditation Establishes your baseline knowledge of Network Automation configuration Who should choose it? Team members responsible for basic implementation, administration, operations, or maintenance of the Network Automation product. Steps to achievement: 3. Complete the Network Automation Basic Configuration (NCAC) course. 4. Pass the Certified Infoblox Network Automation Administrator (CINA) exam. LEVEL 2 Network Automation CCS Scripting (NACS) Accreditation Establishes your knowledge of Network Automation CCS scripting. Who should choose it? Team members responsible for advanced implementation, administration, operations, or maintenance of the Network Automation family (NetMRI + Automation Change Manager) of products. Steps to achievement: 1. First, complete your NABC accreditation. 2. Attend the Network Automation CCS Scripting (NACS) course. 3. Pass the Network Automation CCS Scripting (NACS) exam Infoblox Inc. All rights reserved.

16 NETWORK AUTOMATION ACCREDITATIONS Level 1: Network Automation Basic Configuration (NABC) The Network Automation Basic Configuration (NABC) learning path provides you with the baseline knowledge and skills to configure and manage Infoblox Network Automation appliances. Steps Description / Expected Outcome 1. Attend the Network Automation Basic Configuration (NABC) Class The Network Automation Basic Configuration (NABC) class develops a working knowledge of configuring and managing Infoblox network appliances running Network Automation. The 2-day instructor-led course is composed of lecture, demo, and frequent handson activities and it is available via in-person classroom training. Prior to attending the class, Infoblox recommends that attendees have a general understanding of TCP/IP protocols (including SNMP and IP networking), and the concepts of fault, configuration, change, and performance management. 2. Pass the Network Automation Basic Configuration (NABC) Accreditation Exam. You can complete the NABC Exam after attending the NABC class. Upon successful completion of the exam, Infoblox will award you the industry-recognized NABC accreditation. Level 2: Network Automation CCS Scripting (NACS) Accreditation The Network Automation CCS Scripting (NACS) learning path learning provides you with the skills to automate repetitive and time-consuming Network Automation CLI tasks. Steps Description / Expected Outcome 1. Attend the Network Automation CCS Scripting (NACS) Class. The Network Automation CCS Scripting (NACS) course develops a working knowledge of CSS scripting to automate Network Automation command line interface (CLI) tasks. The 2-day instructor-led course is composed of lecture, demo, and frequent handson activities and it is available via in-person classroom training. 2. Pass the Network Automation CCS Scripting (NACS) Exam. You can complete the NACS Exam after passing the NABC Exam. Upon successful completion of the exam, Infoblox will award you the industry-recognized NACS accreditation Infoblox Inc. All rights reserved. 11

17 NETWORK AUTOMATION COURSE DESCRIPTIONS Network Automation Basic Configuration (NABC) Course Description Develop a working knowledge of configuring and managing Infoblox network appliances running Network Automation. Understand automated collection of network device configuration information over SNMP and SSH. Lean how to use the collected information for configuration and change management, network policy management (building from an extensive built-in list of established rules and policies) and automated compliance checks and reports, as well as the general configuration and reporting features available in the Network Automation product. Target Audience This is a basic-level course for team members who implement and configure or maintain and operate the Network Automation product. Duration 2 days Style Lecture, demo, and hands-on lab exercises Delivery Max Class Size Instructor-led in-person class 10 attendees Prerequisites Attendees should have a working knowledge of TCP/IP protocols, SNMP and IP networking and a conceptual understanding of fault, configuration change, and performance management. Course Topics Product overview Installation & configuration Network discovery Web GUI Dashboard & reporting Network Insight Switch Port Manager Network analysis Configuration management Policy design Change management System administration Accreditation Network Automation Basic Configuration (NABC)) exam (on-line, open-book) SKU Instructor-led in-person classroom: IB-EDU-NCAC More Information Infoblox Inc. All rights reserved.

18 NETWORK AUTOMATION COURSE DESCRIPTIONS Network Automation CSS Scripting (NACS) Course Description Learn how to gain efficiency by automating time-consuming repetitive Network Automation Command Line Interface (CLI) tasks using the Infoblox CCS Scripting language. Study the rules of CCS scripting and explore introductory to advanced scripting solutions in hands-on labs. Discuss how to automate your organization s existing CLI tasks with CCS scripting. Bonus: Interested students can learn about the new Virtual Routing and Forwarding (VRF) capabilities available in Network Automation 6.9. Target Audience This is an advanced-level course for Network Engineers and Network Operation Center staff who want to automate their Command Line Interface (CLI) tasks. Duration 2 days Style Lecture, demo, and hands-on lab exercises Delivery Instructor-led in-person class Max Class Size 10 attendees Prerequisites Attendees should have attended the Network Automation Basic Configuration (NCBC) class or attained their Network Automation Basic Configuration (NCBC) accreditation. Course Topics Refresher: Initial configuration, upgrades, and Discovery Wizard. Mapping discovered VRFs to network views. Creating custom device groups. CCS scripting features and capabilities. CCS framework and rules. Adding and running scripts. Writing basic scripts. Scripting triggers Scripting filters Scripting with state variables Scripting with operators. Scripting to manage network issues. Scripting remediation of policy violations. Discussion of individual scripting needs. Bonus: Virtual Routing and Forwarding Accreditation Network Automation CSS Scripting (NACS)) exam (on-line, open-book) SKU IB-EDU-ANAC More Information Infoblox Inc. All rights reserved. 13

19 Infoblox Education Services Policies Attendee Booking and Payment Infoblox Education Services will accept your tentative reservation in a class while you arrange payment. Infoblox can hold your tentative reservation until fi working days prior to the class, at which time your tentative reservation will be offered to individuals on the class wait list. Your tentative reservation only becomes a fi m reservation after Infoblox has received your payment. Infoblox must have received your payment prior to your attendance in the class. Attendee Cancellations Business Days Cancellation / Rescheduling Fees 11 or more No charge % of class fee 5 days or fewer 100% of class fee To avoid cancelation fees, us at training@infoblox.com as soon as possible to cancel or reschedule your seat. Class Cancellations If Infoblox Education Services cancels or reschedules a class for which you are enrolled, we will make every effort to contact you at least 10 business days prior to the class to make alternate plans. Infoblox will only reimburse you for your pre-paid class enrollment fees. Please consider this when making your travel arrangements. To find out more about your learning options and how you can use training to enhance your organization s Infoblox implementation, please contact us at training@infoblox.com. About Infoblox Infoblox (NYSE:BLOX), headquartered in Santa Clara, California, delivers network control solutions, the fundamental technology that connects end users, devices, and networks. These solutions enable more than 7,000 enterprises and service providers around the world to transform, secure, and scale complex networks. Infoblox ( helps take the burden of complex network control out of human hands, reduce costs, and increase security, accuracy, and uptime. Contact Us Phone: training@infoblox.com Web: Infoblox Inc. All rights reserved.

20 2015, Infoblox Inc. All rights reserved. The contents of this document may not be copied or duplicated in any form, in whole or in part, without the prior written permission of Infoblox, Inc. The information in this document is subject to change without notice. Infoblox, Inc. shall not be liable for any damages resulting from technical errors or omissions which may be present in this document, or from use of this document. This document is an unpublished work protected by the United States copyright laws and is proprietary to Infoblox, Inc. Disclosure, copying, reproduction, merger, translation, modification, enhancement, or use of this document by anyone other than authorized employees, authorized users, or licensees of Infoblox, Inc. without the prior written consent of Infoblox, Inc. is prohibited. Infoblox, the Infoblox logo, Grid, NIOS, bloxtools, Network Automation, and PortIQare trademarks or registered trademarks of Infoblox Inc. All other trademarked names used herein are the properties of their respective owners and are used for identification purposes only.