Operational Unit Plan: 4-B. Library/Distance Learning

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1 Vol. III, Operational Unit 4-B Library/Distance Learning Operational Unit Plan: 4-B Library/Distance Learning Chipola s Library/Distance Learning Unit is committed to helping the college fulfill its mission: Chipola College Mission Chipola is a comprehensive public college whose mission is to provide accessible, affordable, quality educational opportunities to the residents of Calhoun, Holmes, Jackson, Liberty and Washington counties and to all others who choose to attend. The college creates a student-oriented atmosphere of educational excellence and maintains an intellectual environment which inspires the full development of each individual s goals, abilities, and interests. Because there is no substitute for quality instruction, the college empowers faculty members to establish and achieve the highest possible standards. The college also promotes a strong working relationship with communities, businesses, state agencies, and other educational institutions. Chipola provides the following: Educational programs which include general and pre-professional classes leading to the Associate in Arts degree for transfer into baccalaureate degree programs; Selected baccalaureate degree programs which produce educated and capable professionals; Workforce Development programs leading to Associate in Science degrees, Associate in Applied Science degrees, and Certificates of Training to prepare students for careers; Continuing Education programs related to professional and personal development; and A broad range of enrollment and student services and instructional and administrative support to facilitate student success. Adopted June 15, Statement of Unit Purpose Library Purpose: The purpose of the Library/Distance Learning Unit is to provide learning resources, information services, and instructional technology that are relevant and responsive to the educational needs, personal enrichment, cultural development, and economic growth of a diverse campus and community. The Library/Distance Learning Unit is committed to documenting its effectiveness in achieving the following goals related to collections, services, instruction, technology, partnerships, facility, planning, and staffing:

2 - - 4-B.1. Provide well-organized and readily accessible comprehensive COLLECTIONS in a variety of formats. 1. Number of new materials (print books) added to Library collection Expected Outcome: 100% 2. Percentage of Current Student Survey respondents Satisfied and Very 95% (95%) (95%) N/A Satisfied with library materials. (Source: Current Student Survey) 3. Percent of Graduating Student Questionnaire respondents satisfied & 68% 96.6% 99% 91% very satisfied with library materials. (Source: Graduating Student Questionnaire) 4. Percent of Employee Survey respondents evaluating library materials Excellent & Above Average. (Source: Employee Survey) 40% 52% 66.6% 65% 5. Number of new materials (print books) acquired specifically for baccalaureate secondary education degree programs. (Source: library acquisitions records) Expected Outcome: 500% 6. Annual circulation statistics (doubled; 6 mon. data available) B.2. Deliver effective SERVICES that support instructional programs wherever located and whenever needed. 1. Percent of Current Student Questionnaire respondents satisfied & very satisfied with library services. (Source: Graduating Student Questionnaire) 2. Percent of Graduating Student Questionnaire respondents satisfied and very satisfied with library services by 96% (96%) (96%) N/A 68% 91.4% 95.6% 97%

3 - - staff. (Source: Graduating Student Questionnaire) 3. Percent of Employee Survey respondents evaluating library services Excellent and Above Average. (Source: Employee Survey) 4. Number of public service transactions in a typical week. (Source: office documents) 5. Number of users who access online Chipola Librarians during each hour of Ask-A-Librarian service. (Source: CCLA LRS) Expected Outcome: 10 43% 55% 63.7% 76% B.3. Improve student success by teaching information literacy skills through individualized and group library Instruction. 1. Number of information services presentations to groups held in the library. (Source: Library master calendar) Expected Outcome: Number of students in attendance at group information services presentations. (Source: Library master calendar) Expected Outcome: 1, Number of computer searches performed in electronic library catalog (PAC). 4. Number of computer searches performed in electronic library databases ,274 5,364 13,142 8,363 7,389 5,298 8,883 4-B.4. Promote integration of state-of-the-art TECHNOLOGY into delivery of quality instruction and ensure sufficient quantity of essential equipment to fulfill learning objectives. 1. Number computers available at public workstations. (Source: decal inventory records) Expected Outcome:

4 - - 4-B.5. Enhance services to users by developing strategic PARTNERSHIPS, participating in resource sharing, networking and cooperative agreements with local, regional, statewide, and federal agencies. 1. Number of Chipola items supplied to other institutions through interlibrary loans. (Source: office records) Expected Outcome: increase 10% 2. Number of items borrowed from other institutions through interlibrary loans. (Source: Office records) Expected Outcome: increase 10% 3. The college maintains membership in Yes Yes Yes Yes CCLA, PLAN, FLIN, and SOLINET. (Source: office records) Expected Outcome: continues 4-B.6. Create an attractive learning environment that invites usage of the FACILITY and resources. 1. Total annual building attendance. (Source: 3M gate count) Expected Outcome: increase 50% 2. Percentage of graduating students who report going to the library several times per semester or more often. (Source: Graduating Student Survey Results). 22,919 70,839 78,620 70,561 45% 67% 91.6% 100% 4-B.7. Provide qualified, knowledgeable, STAFF dedicated to excellent service. 1. Number of full time and part-time staff. (Source: office records ) Expected Outcome: increase by 2 part-time 2. Number professional meetings, workshops, or instructor-led training sessions attended by library staff. (Source: office records) Expected Outcome: Number of web-based training courses completed by library staff in preparation for new Aleph library software. (Source: office records) Expected Outcome: 8 4 FT 0 PT 4 FT 1 PT 8 FT 8 FT B.8. Develop entrepreneurial PLANS for long-term sustainability, innovation, and growth.

5 1. Number of new acquisitions processed by technical services outsourcing vendor. (Source: Baker & Taylor records) Expected Outcome: 90% 2. Number of grant proposals submitted for funding of resources, training, or services to enhance library programs and services. (Source: office records) Expected Outcome: 1 3. Building plans for Library, Building- B, for Baccalaureate growth. (Source: CIP) Expected Outcome: Plans are in CIP % 85% 92% N/A No Recent renovation; State recommends new renovation Recent renovation; State recommends new renovation Underlined below are elements of the Chipola College Philosophy which relate most directly to the work of the Library/Distance Learning Unit: Chipola College Philosophy Chipola is a comprehensive public community college whose primary purpose is to provide accessible, affordable, quality educational opportunities to the residents of Calhoun, Holmes, Jackson, Liberty and Washington counties and to all other who choose to attend. The college creates a student-oriented atmosphere of educational excellence and maintains an intellectual environment which inspires the full development of each individual s goals, abilities, and interests. Because there is no substitute for quality instruction, the college empowers faculty members to establish and achieve the highest possible standards. The college also promotes a strong working relationship with communities, businesses, state agencies, and other educational institutions. --Revised 1996

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