OFFICE OF THE PENSION FUNDS ADJUDICATOR REQUEST FOR QUOTATION PROVISIONING AND COMMISSIONING OF MOBILE DEVICE MANAGEMENT SERVICE

Transcription

1 OFFICE OF THE PENSION FUNDS ADJUDICATOR REQUEST FOR QUOTATION PROVISIONING AND COMMISSIONING OF MOBILE DEVICE Closing date for submission of quotations: 02 September 2015 at 15h00 Related policy: Supply Chain Management Policy

2 PROVISIONING AND COMMISSIONING OF MOBILE DEVICE 1. BACKGROUND 1.1 Introduction The Office of the Pension Funds Adjudicator (OPFA) was established in terms of section 30B of the Pension Funds Act No.24 of 1956 with effect from 1 January 1998 to investigate and determine complaints lodged in terms of the Act. It is funded in terms of section 30R of the Pension Funds Act by way of a levy imposed by national legislation and collected by the Financial Services Board. 1.2 Mandate and functional purpose The mandate of the OPFA is to ensure a procedurally fair, economical and expeditious resolution of complaints in terms of the ACT, by: Ensuring that its services are accessible to all Investigating complaints in a procedurally fair manner Reaching a just and expeditious resolution of complaints in accordance with the law 2. SCOPE OF WORK The Quotation must include the following: a. Supply of the Mobile Device Management services for a period of three (3) years for fifteen (15) mobile devices, with the potential to add additional devices if needed, b. Activation of mobile device management service on devices, and c. Training for day-to-day administration of the service for two (2) OPFA staff members. 2

3 2.1. MOBILE DEVICE REQUIREMENTS Cater for a diverse range of mobile devices; Have the ability to manage connections to the organizational platform (Exchange 2010); Have the ability to apply containerization to the mobile device; Perform inventory management; Allow for software distribution to the mobile device; Provide the following minimum security requirements: Password or passcode management; Device lock; Remote wipe; Apply policy enforcement; Allow for administration and reporting. 3

4 3. SUBMISSION FORMAT The OPFA requires the quotation in the following format: 3.1 Executive summary The quotation must provide an executive summary of its response. The executive summary must not exceed 3 pages in length, and no appendices or specific references to additional information must be attached to or included in the executive summary. The executive summary must communicate to the OPFA s executive management team the quotation s offering, the approach and the value proposition. 3.2 Implementation management approach The bidder must provide a description of its proposed overall approach, including a description of the major activities that it will employ in delivering the project. The description of the approach must contain sufficient detail for the OPFA to understand the detailed approach, key outputs / outcomes (deliverables), and proposed project plan Detailed approach Detailed information containing the specific steps, resources and timing associated with the approach must be detailed in this section Key outputs/outcomes (Deliverables) This section must include the list of deliverables that will be developed. A description of each deliverable listed must be included Proposed project plan The quotation must provide a project plan, which shall indicate the specific tasks, timeframes and resources (including the OPFA s) associated with each project activity. This section must also include how the bidder would carry out the key activities and the allocation of tasks and how these would be obtained within the required time frame. 4

5 3.3 Track record Quality The quotation must provide details of its approach to measuring and ensuring quality project delivery References The bidder must include at least three (3) references from clients who received similar services from the bidder over the immediate past 3 years. The bidder will provide a brief description of the services provided for each client. The bidder will also ensure that the OPFA is able to have appropriate access to the clients listed. The referees must be contactable; contact details must be supplied and must include: Contact Person Organisation/ Company name Phone Number address Cell number (if possible) Project participants experience The bidder must submit details describing the relevant experience of their proposed project participants. The information must include a description of the education, knowledge, and relevant experience as well as certifications or other professional credentials that clearly shows the individual is qualified to perform the required work. Bidder must also submit résumés of their proposed project participants. The documentation must thoroughly describe how the proposed program manager has supplied expertise for similar contracts and projects. Bidder may include any supporting documentation they wish that they feel will support their descriptive narrative. 5

6 3.4 Price Quotations must provide a pricing schedule which clearly sets out the cost of providing the services together with any other charges. Other charges must be explained. The pricing schedule must clearly indicate the hours and the hourly rate per level of the bidder s respective staff members allocated to the OPFA to perform the activities as set out in the scope. All assumptions made in drawing up the quotation, including all cost factors such as travelling, must be detailed and included on the price. The bidder must quote prices inclusive of value added tax (VAT). A quotation that does not include information required in this paragraph may be disqualified. 3.5 Payment Plan Payments will be released on successful completion of the project or on agreed payment plan base on milestones delivered/reached. 4. TERMS OF CONTRACT AND SERVICE LEVEL AGREEMENT Before the RFQ is awarded, the successful bidder will be required to enter into a contract with the Office of the Pension Funds Adjudicator setting out the terms and conditions of the contract as well as an accompanying service level agreement to measure performance against the contract. 5. PROCEDURES FOR SUBMITTING QUOTATIONS The OPFA requires one (1) original copies of your documents supporting the criteria as stated above and the OPFA reserves the right to make further copies as needed for this evaluation. The closing date for this RFQ request is 02 September 2015 at 15h00 Quotations must reach the OPFA on or before the closing date and time. Late submissions will not be considered. 6

7 Quotations must be hand-delivered in person, ed or by courier to the OPFA and must be clearly marked for attention: Supply Chain Management and quoting the applicable reference number, to: 4th Floor Riverwalk Office Park Block A, 41 Matroosberg Road Ashlea Gardens PRETORIA SOUTH AFRICA FINAL APPROVAL The OPFA reserves the right to reject any or all quotations/quotations, and/or not to appoint any bidder. 7. ENQUIRIES Technical enquiries to Duma Lubando on or call on /4082 Other queries to Wonder Dila on or call on / QUOTE EVALUATION Quotations will be evaluated firstly on functionality and then preference points. A bidder that scores less than 70% for functionality will be regarded as non-responsive and will be disqualified from preference point s evaluation 7

8 9. EVALUATION CRITERIA FOR FUNCTIONALITY Functionality will be evaluated based on the following criteria: 1 = Poor, 2 = Average, 3 = Good, 4 = Very good, 5 = Excellent ITEM EVALUATION CRITERIA DESCRIPTION A. Technical Fitness Provide product details and clearly indicate how the product meets the technical requirements specified in Paragraph 2. B. Installation and Provide the detailed methodology and Configuration clearly proposed project timeline on Methodology how the solution will be installed and C. Organisational Profile and Credentials configured. Provide the organisational profile and indicate the relevant credentials awarded by the solution vendor/supplier (10). WEIGHT D. Track Record (References) Provide the professional profiles of the individuals that will be responsible for, and working on, the assignment including any credentials and/or certifications related to the proposed solution. (10). Provide at least three (3) customer reference letters not older than two (2) years from the closing date of this RFQ, relating to similar projects. The references must include a project description and the duties of the service provider on the project. TOTAL