GSA SmartPay Conference. Electronic Tools Overview Navy

Transcription

1 GSA SmartPay Conference Electronic Tools Overview Navy

2 The Tenth Annual GSA SmartPay Conference Towards New Horizons! Denver, Colorado July 22 nd - July 24 th, 2008

3 Goals and Objectives Provide an overview and high level understanding of Citi electronic tools to support Navy purchase card program Demystify the acronyms (CCMS, CCRS, CERS etc.) Assist with your selection of the appropriate hands on session to better manage your program

4 Agenda Topics SmartPay Electronic Tools CitiDirect Card Management System (CCMS) Citibank Custom Reporting System (CCRS) Citibank Electronic Reporting System (CERS) (CCPMD Only) Navy Specific Electronic Tools Program Audit Tool (PAT) Purchase Log

5 Electronic Tools By Function Tools are engineered to meet specific user needs APC AO Cardholder CCPMD CCMS CCMS CCMS CCMS CCRS PAT Purchase Log CCRS PAT PAT CERS

6 Key Certifications Complete 508 Compliance PCI Compliant SAS 70 GSA Accreditation / Certification

7 Central Access to Electronic Tools Web-Based Tools Registered users can access our Web-based tools through the following links: CitiDirect Card Management System Citibank Custom Reporting System Citibank Electronic Reporting System Citibank Online Statements

8 Citibank Purchase Card Electronic Tools Overview CitiDirect Card Management System (CCMS)

9 CitiDirect Card Management System (CCMS) Specifically designed to support Navy processes and procedures, provides a single point of access to: Review, reconcile, split and reallocate transactions Create and modify accounts and set up or change controls for cardholders Manage and maintain hierarchy structure

10 CitiDirect Card Management System (CCMS)

11 CitiDirect Card Management System

15 CitiDirect Card Management System - Tutorial

18 CitiDirect Card Management System Schedule CitiDirect Card Management System, Handson Training for New Users - NAVY Tuesday 3:30 PM 4:40 PM CitiDirect Card Management System, Handson Training for Experienced Users - NAVY Tuesday 3:30 PM 4:40 PM CitiDirect Card Management System for Experienced Users, Hands-on Training Wednesday 9:30 AM 10:40 AM CitiDirect Card Management System, Hands-on Training for New Users General Clients Wednesday 08:00 AM 9:10 AM

19 Citibank Electronic Tools Overview Citibank Custom Reporting System (CCRS)

20 Citibank Custom Reporting System Description Web-based ad-hoc reporting tool User profile Control access through entitlements Hierarchy driven Query save capability Features: Review up to 36 months of data including Level 3 data (if passed) Access folders with: Global Shared Reports, Agency Shared Reports, Standard Report, My Reports Subscribe or schedule reports to be run automatically

21 Translate Data into Business Intelligence Mine over 650 data elements to create custom reports with our web-based, ad-hoc reporting tool. Create dynamic queries with easy-to-use wizards and download data into spreadsheet, database or word processing format Data elements include Level 3 detail Stored templates by user for faster report set-up Schedule reports to run when you need them notification when reports are ready

22 Citibank Custom Reporting System

23 Citibank Custom Reporting System Shared Reports

24 Citibank Custom Reporting System Over 650 Data Fields!

25 Citibank Custom Reporting Systems - Delinquency

26 Citibank Custom Reporting Systems Delinquency Report

27 Citibank Custom Reporting Systems Delinquency Report

28 Citibank Custom Reporting System Schedule Citibank Custom Reporting System for the Purchase Card, Training for Experienced Users (LECTURE) Tuesday 3:30 PM 4:40 PM Citibank Custom Reporting System for the Purchase Card New User NAVY (LECTURE) Citibank Custom Reporting System for the Purchase Card for New Users General Clients (LECTURE) Wednesday Wednesday 09:30 AM 10:10 AM 09:30 AM 10:10 AM Citibank Custom Reporting System for the Purchase Card, Training for Experienced Users - NAVY (LECTURE) Wednesday 12:30 PM 1:40 PM

29 Citibank Electronic Tools Overview Program Audit Tool (PAT)

30 Program Audit Tool (PAT) Reduction of fraud and employee misuse/abuse Compliance with government regulations GAO recommendation for a data mining tool OMB Circular A-123 Reinforce policy, strengthen program management Empower AOs, APCs and auditors

31 Overview Of The Program Audit Tool (PAT) PAT is an audit, compliance and reporting tool Systemically identifies Transactions of Interest that meet pre-defined business rules Daily feed of transactions uploaded to PAT system Additional transactions can be added manually AOs, APCs and auditors can identify misuse, abuse and perform monthly audit requirements AO review is available to all APCs throughout the respective hierarchy

32 Program Audit Tool Features Auditable data available daily Rules-based, configurable filters Allows workflow monitoring Dashboard summary view notification capability Predefined report generation and distribution Online access in a 24 hours a day, 7 days a week secure environment Toll free technical support via Citibank help desk

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39 Program Audit Tool Schedule Program Audit Tool: Training for the Navy Thursday 08:00 AM 9:10 AM

40 Citibank Electronic Tools Overview Purchase Log

41 Citibank Purchase Log Create an electronic tool to standardize the purchase log process Ensures all processes are performed Simplifies training Creates a centralized data repository Simplifies reporting and tracking against funding authorization Reduces the time it takes for cardholders to administer and reconcile their purchases

42 Citibank Purchase Log Supports manual input and file-based uploads Retains merchant list for recall (Merchant Smart List) Includes Manual and Auto reconciliation Tracks purchases Against annual funding authorizations Designated as Contingency Operations Designated as Property Book items

43 Citibank Purchase Log - Workflow Add transactions to purchase log manually Using Merchant Smart List Add transactions to purchase log via file upload Using defined Excel spreadsheet format or formula View and modify pre-existing entries Search capability Using auto reconciliation to enhance the process Manual reconciliation option Tracking activity against funding authorization

44 Citibank Purchase Log - Workflow

47 Purchase Log Schedule CitiDirect Card Management System for Purchase Log and Purchase Card Reallocation for NAVY CitiDirect Card Management System Purchase Log and Purchase Card Reallocation for General Clients Wednesday Thursday 3:30 PM 4:40 PM 09:30 AM 10:10 AM

48 Citibank Electronic Tools Overview Citibank Electronic Reporting System (CERS)

49 Citibank Electronic Reporting System Description Secure web-based report and file delivery system User profile Control access through entitlements Program Administrators Approving Officials Features View, download, and search standard TBR reports View summary and transaction detail Receive notifications of report availability Upload or download files securely

50 Electronic Access System Functionality - Highlights

51 Capability Program Management Notifications APC and Cardholder Workflow Support Online EAS User Assistance Data mining and program audit notifications for key events and performance indicators New transaction and account holder notifications Cycle close alerts C entral B ill A ccount statem ent submissions, review and approval workflow notifications to APCs and cardholders Transaction dispute initiation and resolution notifications to APC s and cardholders Online card application workflow including initiation, approvals and rejections to A P C s and cardholders Online statement registration confirm ation to cardholders Password reset confirmations O nline statem ent notifications P aym ent due notices to cardholders Transaction audit and review workflows for suspect transactions for cardholder and APCs O nline report com pletion for ad hoc and standard reports subscriptions Payment received notices to cardholders O nline bill paym ent change notifications Imminent closure of account warnings to APCs and cardholders P rogram interface file delivery notifications Roles and Responsibility updates confirm ations to program officials and administrators

52 Dashboard Information Delivery CCPMD & L3

53 Dashboards Key Metrics on Demand

54 Summary - Electronic Tools By Function Tools are engineered to meet specific user needs APC AO Cardholder CCPMD CCMS CCMS CCMS CCMS CCRS CCRS Purchase Log CCRS PAT PAT CERS

55 Summary Tools and Acronyms SmartPay Electronic Tools CitiDirect Card Management System (CCMS) Citibank Custom Reporting System (CCRS) Citibank Electronic Reporting System (CERS) (CCPMD Only) Navy Specific Electronic Tools Program Audit Tool (PAT) Purchase Log

56 Key Sessions Navy Specific CitiDirect Card Management System, Handson Training for New Users - NAVY Tuesday 3:30 PM 4:40 PM CitiDirect Card Management System, Handson Training for Experienced Users - NAVY Tuesday 3:30 PM 4:40 PM Citibank Custom Reporting System for the Purchase Card New User NAVY (LECTURE) Citibank Custom Reporting System for the Purchase Card, Training for Experienced Users - NAVY (LECTURE) Wednesday Wednesday 09:30 AM 10:10 AM 12:30 PM 1:40 PM Program Audit Tool: Training for the Navy Thursday 08:00 AM 9:10 AM CitiDirect Card Management System for Purchase Log and Purchase Card Reallocation for NAVY Wednesday 3:30 PM 4:40 PM

57 Reminders Visit the Citi Welcome Center Exhibit Area Entrance, Sheraton Denver Conference Slide Show come see yourself shine Visit the Citi One-on-One Mini-Sessions Governor s Square Room 11 Please take a moment to complete your GSA survey for this session Citi party is tonight Hyatt Regency Denver: Centennial Ballroom & Foyer at 7:00 PM Western Theme 57 go to View, Header and Footer to set date

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