ALERT-360. An Overview of Alert-360 Technology. Tutorial M01. Alert Management Platform BEGIN

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1 360 ALERT-360 Alert Management Platform Tutorial M An Overview of Alert-360 Technology Copyright 2015 Biosynq, Inc. All rights reserved. Alert-360 is a registered trademark of Biosynq, Inc. The Alert-360 Alert Management Platform, Real-Time Community Policing, and the Alert-360 logo are trademarks of Biosynq, Inc. Biosynq, Inc. Alert-360 technology is protected by multiple pending U.S. and foreign patents. BEGIN

2 360 ALERT-360 Alert Management Platform An Overview of Alert-360 Technology Learning Goals: The main objective of this tutorial is to familiarize Alert-360 mobile users with a basic overview of Alert-360 technology to include both the mobile app and Public Safety Alert Monitoring Platforms (AMPs). After viewing this tutorial, users should be able to: 1. Articulate the basic functions of the Alert-360 mobile application 2. Articulate the basic functions of the Public Safety Alert Management Platform (AMP) 3. Articulate how the Alert-360 mobile app and Public Safety AMP work together 4. Understand how Alert-360 can help during a public safety emergency 5. Understand how Alert-360 can help during a medical emergency Alert-360 Mobile Application Tutorial 1 of 5

3 Leveraging Mobile Technology to Support Real-Time Community Policing TM The widespread use of mobile technology has resulted in a dramatic increase in the number of emergency telephone calls generated from these devices since their introduction to the consumer market in the early 1990 s. Today, approximately 70% of all calls today are generated from mobile phones, and this number is increasing every year. Estimates put the number of mobile telephone users in the United States at over 320 million and 6.8 billion users worldwide. 70% cellular calls Calling Methods 28% 1% wireline calls VoIP calls 1% other Since the introduction of the United States emergency telephone system in 1968, advancements in technology have largely involved improvements in call routing and the efficiency of computer aided dispatch (CAD) systems. Some two decades have passed since the introduction of mobile phones and only small improvements have been made to leverage the potential benefits of mobile technology networks. 3/10

4 Emergency Calling & Alert Crowd-Sourcing During an emergency, users can quickly place an emergency call to the nearest public safety dispatch center. Simultaneously, other Alert-360 mobile users are immediately notified with a contextualized alert (safety or medical) and are able to view their location in relation to the emergency caller. Users can also designate emergency contacts who will also be notified during an emergency. Emergency Caller Nearby Users 4/10

5 Situational Awareness - Improving Witness Participation Alert-360 users are notified in seconds of an emergency occurring nearby. Real-time situational awareness enables users, who otherwise might have been unaware of an unfolding emergency, the ability to pay close attention to their surroundings, and provide witness information that would have otherwise gone unreported. This is the car that tried to abduct the girl license plate ABC123. Users can quickly and easily attach photo, video, and audio files to text based messages and transmit them to public safety dispatch centers. 5/10

6 Public Safety Alert Monitoring Platforms Public safety agencies can view alerts generated by mobile users on designated Alert Monitoring Platforms (participating agencies only). Additionally, authorized public safety agency users can view the location, but not the identity of all Alert-360 mobile users who were alerted during an incident. 6/10

7 Public Safety Alert Monitoring Platforms Authorized public safety agency users can also communicate with and view information transmitted by Alert-360 mobile users in response to received alerts. During emergencies, public safety agencies may be able to assist you by providing real-time updates. 7/10

8 Supporting Public Safety Emergencies (Example) Evelyn S. is has just opened her neighborhood store for the day when a man enters the store and immediately approaches the counter. He quickly produces a handgun and demands that Evelyn open both the cash register and safe. Evelyn complies with the man giving him money from both the register and small safe under the counter. Unbeknownst to the robber, Evelyn s daughter is out of view in a nearby storeroom and uses Alert-360 to call 9-1-1, but does not speak, fearing that the robber will discover her presence. Within seconds of Evelyn s daughter using Alert-360 to make the emergency call, Alert-360 simultaneously transmits an emergency safety alert to other nearby Alert-360 users. Jennifer W., who had just parked her car near Evelyn s store and was getting ready to head inside, receives the safety alert and quickly notices that it was transmitted from inside the store. Instead of going inside the store as she had planned, Jennifer remains in her car, watching the front of the store for anything unusual. Stephen K., who lives across the street from the store is watching television when he receives the Alert-360 safety alert from the store on his mobile phone. He walks to his front window and looks outside at the store, also looking for any unusual activity. He is aware of robberies that have been occurring in the area after receiving a public safety alert earlier in the week generated from his local police department s Alert-360 Alert Management Platform TM. Approximately one minute later, the robber runs from the store across the street to a nearby car driven by another man. Jennifer W. observes the man carrying a bag and tucking a firearm into his waistband as he is exiting the store. She quickly uses Alert-360 to call to report what she is seeing to the police dispatcher. Stephen K. also sees the man running from the store and is able to take a picture of the car from his front window. He also calls and quickly uploads the photo of the suspect vehicle to the police department s Alert-360 Alert Management Platform TM. He is also able to obtain a partial license plate of the suspect vehicle as it speeds away from the scene. Because Alert-360 was able to quickly generate witnesses to the robbery, responding officers are able to apprehend the suspects as their vehicle was about to enter the nearby freeway. 8/10

9 Supporting Medical Emergencies (Example) James M. has just finished dinner with friends at a local restaurant and is walking to his car when he notices a man who has collapsed in the parking lot. He approaches the man and immediately uses Alert-360 to dial 9-1-1, noticing the man is not moving and appears to not be breathing. While waiting to be connected to the emergency dispatcher, Alert-360 simultaneously transmits an emergency medical alert to other nearby Alert-360 users. Dr. Michael S. is inside the restaurant dining with several colleagues when he receives the Alert-360 medical alert on his mobile phone. He quickly glances at the map and notices that the alert was generated in the parking lot of the restaurant. He quickly excuses himself and looks out of the front door to the restaurant and sees James M. on his cell phone standing next to the collapsed man. Dr. Michael S. moves immediately to the collapsed man and determines he is not breathing and does not have a pulse. He immediately begins to perform CPR while James M. maintains communications with the emergency dispatcher. Dr. Michael S. was able to provide CPR within one minute of receiving the Alert-360 medical alert and continues to provide emergency medical treatment until paramedics arrive approximately five minutes later. Without Alert-360 would have been completely unaware of the medical emergency occurring only a short distance away from him outside the restaurant. Real-time, hyper-local, situational awareness has tremendous potential to save lives, especially during medical emergencies when every minutes counts. Within seconds of an emergency medical call, Alert-360 has the ability to summon medical assistance from an instant network of community-based users. Moreover, Alert-360 works anywhere in the world, without the need to subscribe to disparate networks or location-based subscriptions required by similar emergency mobile applications. 9/10

10 Next Tutorial: M02 - Generating & Receiving Emergency Calls & Alerts You Have Completed Tutorial M01 An Overview of Alert-360 Technology 360 ALERT-360 Alert Management Platform