Cloud Computing Homework!

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1 Cloud Computing Homework! Ten Steps towards the Cloud Mahesha Pandit Digital Systems Knowledge Transfer Network 1

2 About the Speaker - Mahesha BR Pandit Programme Manager Scalable Computing Digital Systems KTN, Intellect Scalable Computing Programme Five Focus Areas Cloud Computing Workshops Byte Size Scalability Special Interest Groups Newsletter Scalable Computing Review Blog:: Let IT Scale This is a blog of mine Let it scale, Let it scale Let it scale... Oh... Let it scale ` 2

3 The Checklist Law 3

4 Checklist Overview 1 Expectation Setting Communication 10 2 IT Cleanup Process Alignment Data Cleanup Virtualisation Service Distribution Visualisation 8 Service Selection 7 Service Exploration 6 4

5 1, 2, 3 Initial Expectations What to expect? -ves +ves Untangle your IT Integration Shared Services? IT as a child company? Understand Liberate Package 5

6 4, 5, 6 M u z { Virtualise What? What not? What goes where? Explore Available Services 6

7 Step 6: Exploring Available Services 1 Examples Calendar and Schedulers: Calendars on Google, Yahoo, Microsoft Live, Apple MobileMe, AOL AppointmentQuest hitappoint Schedulebook CalendarHub Hunt Calendars Famundo estudio Calendar 30Boxes Trumba Calendars Net Jotlet Jiffle Presdo Diarised Windows Live Events Schedulebook Acuity Schedule iprioritize Bla-Bla List Hiveminder Remember the Milk Ta-da List Tudu List TaskTHIS Vitalist TracksLife Voo2Do HiTask Zoho Planner Service Exploration 6 Event Management: 123 Signup Acteva Conference.com Cvent Event Wax eventsbot RegOnline Setdot Tendenci CRM: Salesforce.com BigContacts HighRise bconnections estudio Contact Manager AppleMobileMe Contacts MyEvents Plaxo People Matrix PipelineDeals SalesBoom SalesJunction.com SalesNexus Zoho CRM Project AceProject Basecamp CopperProject estudio TaskTracker onproject ProjectDrive Vertabase Wrike Project Insight Zoho Projects Cloud Computing Web-based Applications that change the way you work and collaborate online Michael Miller Que Publishing ISBN:

8 Step 6: Exploring Available Services 2 Examples continued Collaborative Editing, Reporting: Google Docs Adobe Buzzword ajaxwrite Docly Glide Write inetword KBdocs Peepel WebWriter ThinkFree Write WriteBoard Zoho Writer EditGrid expresso Glide Crunch Num Sum Peepel WebSheet Sheetser ThinkFree Calc ZohoSheet Presentations: Google Docs Preezo Zoho Show BrinkPad Empressr Presentation Engine PreZentist SlideRocket ThinkFree Show Thumbstacks Web-based desktops: ajaxwindows Deskjump Desktoptwo eyeos g.ho.st Glide Nivio StartForce YouOS Cloud Storage: Amazon S3 Egnyte ElephantDrive Microsoft Office Live Workspace Mosso mydatabus Nirvanix StrrkR Windows Live SkyDrive Databases: Blist Cebase Dabble DB Lazybase MyWebDB QuickBase TeamDesk Trackvia Zoho Creator Zoho DB & Reports Expense Management: Concur ExpensAble ExpensePoint TimeConsultant Budgeting, Financial Statements: Host Budget Host Consolidator Cloud Computing Web-based Applications that change the way you work and collaborate online Michael Miller Que Publishing ISBN:

9 7, 8, 9 * CSP Checks and Balances What Sort? Key Questions At what maturity? As is To be Check ity s * Microsoft - Processes Procurement M & A Infosec DR BC 9 BRM

10 Step 10: Communicating to Stakeholders What Why How Communicate both As-Is and To-Be models Communicate the business case Clarify the approach Communication 10 What-if List perceived risks and proposed mitigations Not all stakeholders understand cloud based business Check their bias, risk appetite and resistance to change Don t you read papers? Cloud is just a hype. Kiddo... ain t broken don't fix it Will I lose my job? Or you want 10% improvement in productivity? Should I warn the Union? Articulate benefits for the benefit of each stakeholder If we subscribe to that SaaS thingummy, do we all get Nectar points? Facing difficulty in communicating? Check the underlying business case Gather feedback, concerns, perceived risks (Repeat steps 1 to 9 if needed) Expect the unexpected 10

11 Risk Assessment & Mitigation at Each Step Application Performance Reliability Delivering the promise Integrated Business Functionality Ensuring that whole machinery works... continuously Compliance Risks Legal, Financial, Technical Data Security Related Risks Integrity, Confidentiality, Privacy IPR Related Risks Ownership, protection Contractual Risks Service quality, liabilities, penalties Governance Risks Provisioning, Licensing, Billing 11

12 Summary Ten steps are proposed as a check list for your Cloud Homework Set Expectations Right and Set Right Expectations Cleanup your IT infrastructure, data and attempt virtualisation These provide their own benefits whether you go to cloud or not Put right things at right places Pick low hanging fruits Choose partners carefully: Test their product, operations and business model Choose SaaS maturity level Put together everything and visualise the future Review business processes, write new ones where needed Communicate... Iterate Few Tips Customise this checklist for your context Assess Risks at each step Stop and go back if you cannot visualise the to-be model Measure the success of your cloud journey in your business terms 12

13 Thank You! Questions, Comments? Mahesha Pandit Scalable Computing Programme, Digital Systems KTN This is a blog of mine Let it scale, Let it scale Let it scale... Oh... Let it scale 13

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