5304, 5312, 5324, 5330, 5340 and Navigator IP Phones
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1 DATA SHEET MITEL 5304, 5312, 5324, 5330, 5340 and Navigator IP Phones Enterprise-featured SIP Business Phones The Mitel 5304, 5312, 5324, 5330, 5340 and Navigator IP Phones have both Mitel s proprietary (MiNET) protocol and the open standard Session Initiation Protocol (SIP) available in the phone. These dual mode, versatile and highly interoperable phones function in both PBX environments as well as centralized / hosted deployments in SIP mode as part of a Mitel total IP-based business communications solution. Flexibility For Multiple Environments These dual mode IP Phones are powerful Internet telephones, bringing the benefits of SIP to any desktop. As SIP-compliant appliances, they are interoperable with all voice, data, video and Internet applications and services that are SIP enabled, and provide full SIP protocol support. Phone features are fully programmable by users and include caller lists and call logs that provide the convenience of mobilephone-like features; full featured call control that brings users the familiar features of telephone systems; and a built-in web server that enables access to all these features via the web.
2 DATA SHEET The enterprise feature, HTML Player, will allow third party applications to run on Mitel SIP Business Phones. Toll-Quality Conversations Users of these IP Phones enjoy toll-quality conversations, as each phone is WideBand G ready (5330 and 5340 IP Phones only) and features an adaptive jitter buffer that adjusts to changes in bandwidth, delay and background noise. Every SIP conversation results in crystal clear voice quality, even when the underlying network experiences delays. SIP-Enabled Desktop These business phones offer enterprise features including dual switched Ethernet ports, full support for headsets, advanced interoperability supporting over 40 RFC versions, and are HTML application ready. With these IP Phones, Mitel fully SIP-enables businesses right to the desktop. 5304, 5312, 5324, 5330, 5340 and Mitel Navigator IP Phones, Features and Specifications Features Handset Headset LAN Port PC Port Administrative / User Privileges Advisory Message Alphanumeric Entry (5324 / 5330 / 5340 / Mitel Navigator IP Phones only) Attended Call Transfer Auto Answer Automatic Daylight savings adjustment Beep on Hold Bridged Line Appearances (BLA Sylantro) Busy Lamp Field BLF (Broadsoft Broadworks) 2 MITEL DATA SHEET ENTERPRISE-FEATURED SIP BUSINESS PHONES
3 Busy Lamp Field BLF (Sylantro) Call Alternate Call Diversion (forward) Call Duration Timer Call Encryption Call Filtering / Call Reject Call Forking (Server) Call Hold Call Hold Ring back (reminder) Call Logs (10 Received, 10 Made, 10 Missed) Call Progress Tone Call Reject to Voic Call Waiting Call Waiting Indicator Caller ID Click to Call Conference Call, 3-way CSTA Call Control Custom Logo Insertion on Web Config Page Dial by IP Address (5324 / 5330 / 5340 / Mitel Navigator IP Phones only) Dial by Phone Number Dial by SIP URL (5324 / 5330 / 5340 / Mitel Navigator IP Phones only) Dial by SIP URL and Parameter (5324 / 5330 / 5340 / Mitel Navigator IP Phones only) Dial from Calling Lists Dial Tone Dialing Plan (Automatic Route Selection) Digest Authentication Distinctive Ring Do Not Disturb (DND) DTMF in-band mixing DTMF RTP Payload Early Media Stream Emergency Services E911 Enhanced Speed Dial Hot Line Support (Automatic Ring-down) Last Number Redial LCD Brightness and Contrast Control Local Tone Plans Message Waiting Indicator Message Waiting Stutter Tone Multiple Calls Multiple Users Mute / Mic On Hook Dialing Password Setting Personal Directory (PhoneBook) (60 entries) Q.23 DTMF Response Message Display Ring Pitch Control Ring Volume Control RSS Feed Display Shared Call Appearances (Broadsoft Broadworks) Soft Branding on Set Display Time and Date Transfer, On Hook Unattended (Blind) Call Transfer Unattended Call Forwarding Use Last 18x Message Received Volume Control ENTERPRISE-FEATURED SIP BUSINESS PHONES MITEL DATA SHEET 3
4 DATA SHEET Media Adaptive Jitter Compensation Echo suppression Automatic Gain Control G.711 Codec G.729a Codec G.729ab Codec Rx Administration / Network Management Automatic Firmware Upgrade (via Web GUI) Automatic SIP Mode Provisioning Boot by DHCP Customization by User DHCP tags (SIP Proxy, TFTP Server) Failsafe TFTP Firmware Upgrade Firewall Support Installation Password Network Vulnerability SIP Phone Management (SPM) (Polling, Absolute Timer) SNMP Support SPM Generic Configuration File SPM MAC based Configuration File SPM UserID based Configuration File Store / Retrieve Phone Configuration Details Upgrade Firmware through TUI Upgrade Notify Web based Element Management Performance Boot and Upgrade Delay (waits for idle phone, no calls) Loading Stability Long-term Stability Voice Quality Conformance 10/100Mb Auto-sensing Ethernet LAN Port 10/100Mb Auto-sensing Ethernet PC Port 10/100Mb Configurable Ethernet LAN Port 10/100Mb Configurable Ethernet PC Port 802.3af LAN Support Conference Unit External DC power (5304 / 5312 / 5324 / Mitel Navigator IP Phones only) Full Duplex Speakerphone (5312 / 5324 / 5330 / 5340 IP Phones only) Geographic Language Support Handset Headset Wideband Ready (5330 / 5340 IP Phones only) Multi Language Support Security SRTP Telnet S Encrypted Firmware Interfaces Speakerphone Stability Loss TUI (Telephone User Interface) Web Browser (5330 / 5340 IP Phones only) Web GUI (Graphic User Interface) 4 MITEL DATA SHEET ENTERPRISE-FEATURED SIP BUSINESS PHONES
5 Sylantro SIP-B Bridge Line Appearances (BLA) Basic Call Call Alternate Call Conference Call Conference Bridged Call Hold / Unhold Call Park Call Pickup Call Waiting Calling and Called Party Display (RFC3325) Click to Call ComCierge Direct Call Pickup Distinctive Ring External Call Distinctive Ring Group Call Distinctive Ring Internal Call Do Not Disturb (DND) Group Call Pickup Hold Reminder Hotline Hunt Group Intercom / Auto-Answer Last Call Return Music On Hold Nuisance Call Notification to Server Parking Meter Speed Dial (Inbound) Speed Dial (Outbound) Suspend or Invoke Caller ID per call Transfer Attended (Consultative Transfer) Transfer Unattended (Blind) Voic Message Indicator (MWI) BLA (Bridge Line Appearance) BLF (Busy Lamp Fields) Call Forking Originating Call from Shared Line Pickup Held Call Broadsoft Shared Call Appearances (SCA) Anonymous Call Rejection Basic Call Call Alternate Call Conference Call Hold / Unhold Call Park Call Pickup Call Waiting Click to Call Distinctive Ring Do Not Disturb (DND) Hold Reminder Hotline Hunt Group Intercom / Auto-Answer Music On Hold Speed Dial Suspend or Invoke Caller ID per call Transfer Attended (Consultative Transfer) Transfer Unattended (Blind) Voic Message Indicator (MWI) SCA (Shared Call Appearance) BLF (Busy Lamp Fields) (Rls 7.2 UR1) Call Forking Originating Call from Shared Line Pickup Held Call ENTERPRISE-FEATURED SIP BUSINESS PHONES MITEL DATA SHEET 5
6 DATA SHEET Protocol Support Network Protocols Proxy Required Firewall support ARP, UDP, TCP, ICMP, TFTP, HTTP, RTP CDP DHCP DNS DNS SRV ENUM GRUU HTTP IPv4 IPV4 ToS, DiffServ LLDP Multiple DNS PPPoE Secure RTP (SRTP and AES) SIP SIP-B SNTP Static IP STUN Symmetric UDP TFTP Telnet Shell command Interface RFCs 802.1P/Q (VLAN Tagging) AES (FIPS Publication-197) Distinctive Ringing draft-anil-sipping-bla-02.txt draft-ietf-sip-cc-transfer-04 ECMA TR/87 CSTA Interface G.711 A-Law / µ-law G.729 Q.23 DTMF RFC 768 (UDP) RFC 783 (TFTP) RFC 791 (IP) RFC 792 (ICMP) RFC 793 (TCP) RFC 826 (ARP) RFC 854 (TELNET) RFC 1034 (DNS) RFC 1067 (SNMP) RFC 1122 (IP) RFC 1122 (TCP) RFC 1122 (UDP) RFC 1213 MIB II (SNMPv1) RFC 1361 (SNTP) RFC 1541 (DHCP) RFC 1889 (RTP) RFC 2144 (AES) RFC 2327 (SDP) RFC 2516 (PPPoE) RFC 2543 (SIP) RFC 2616 (HTTP Server and client) RFC 2617 (HTTP Authentication) RFC 2782 (DNS SRV) RFC 2833 (RTP payload for DTMF) RFC 2915 (DNS NAPTR) RFC 2976 (INFO) (CSTA) RFC 2979 (INFO) (CSTA) RFC 3261 (SIP) RFC 3262 (PRACK) RFC 3264 (SDP) RFC 3265 (only MWI, BLA, SCA events, Refer Notify) RFC 3311 (UPDATE) RFC 3325 (P-Assert-Identity) display only RFC 3361 DHCP option 120 RFC 3420 (Sipfrag MIME) RFC 3489 (STUN) RFC 3515 (REFER) RFC 3581 (Symmetric Response Routing) RFC 3665 (Call Flow) RFC 3711 (SRTP) RFC 3842 (MWI) RFC 3891 (Replace) RFC 4028 (Session-Timer) RFC 4235 (only dialog info) RFC 4568 (SDES) SIP and RTP Symmetric on UDP 6 MITEL DATA SHEET ENTERPRISE-FEATURED SIP BUSINESS PHONES
7 5304 IP 5312 IP 5324 IP 5330 IP 5340 IP Mitel Phone Phone Phone Phone Phone Navigator Feature Display 2 x 20 2 x 20 2 x x x 320 Grayscale Grayscale Backlight Conference Unit Handsfree One Way Audio only Dial from / 22 Programmable Key (Max Speed Dial) Max Lines Conference Unit Presence Directory Buttons Cancel Programmable Hold Programmable Self Labelling Keys Menu (SuperKey) Programmable Message Programmable Microphone / Mute Programmable Keys Physical Line Keys Redial 2 Soft Keys 3 6 Speaker Transfer / Conference Programmable Navigation Keys 3 3 Volume / Contrast Control ENTERPRISE-FEATURED SIP BUSINESS PHONES MITEL DATA SHEET 7
8 Global Headquarters Tel: +1(613) Fax: +1(613) U.S. Tel: +1(480) Fax: +1(480) EMEA Tel: +44(0) Fax: +44(0) CALA Tel: +1(613) Fax: +1(613) Asia Pacific Tel: Fax: For more information on our worldwide office locations, visit our website at THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Mitel to be accurate as of the date of its publication, is subject to change without notice. Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains. M MITEL (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the registered trademarks of their respective holders. Copyright 2009, Mitel Networks Corporation. All Rights Reserved. GD 863_3785 PN RA-EN
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