OmniView Remote IP Manager

Transcription

1 OmniView Remote IP Manager Control Control your computer or KVM switch through a web browser from anywhere User Manual FDE0H

2 Table of Contents. Overview... - Introduction and Package Contents... - Features Overview... - Equipment Requirements... - Systems Supported... - Specifications... - Remote IP Manager Diagram...7. Installation Hardware Installation Device Setup... - Software Installation... - Configuration via Serial Interface... - Using your Remote IP Manager.... The Remote Console... - Login to the Remote IP Manager... - Remote IP Manager Interface Mouse, Keyboard, and Video Configuration...8 Remote IP Manager USB Interface...8 Remote IP Manager Keyboard Settings...8 Remote-Mouse Settings...8 Auto-Mouse-Speed and Mouse Synchronization...9 Host System Mouse Settings...0 Recommended Mouse Settings... Navigation... - Remote Console Control Bar... - Remote Console Status Line... Resetting the Remote IP Manager to Factory Settings... Logout of the Remote IP Manager.... Menu Options... - Remote Control... KVM Console... Telnet Console... - Virtual Media... Floppy Disk... CD-ROM Image... Drive Redirection...8 Options User Management... Change Password... Users...

3 Table of Contents - KVM Settings... User Console... Keyboard/Mouse...8 Video...0 KVM Ports... - Device Settings... Network... Dynamic DNS... Security... Certificate...8 Serial Port...0 Intelligent Platform Management Interface (IPMI)... Date and Time... Authentication... Event Log...7 SNMP Settings Maintenance...9 Device Information...9 Event Log...70 Update Firmware...7 Unit Reset...7. Troubleshooting Guide...7. Information...7

4 - Introduction and Package Contents Overview Congratulations and thank you for purchasing this Belkin OmniView Remote IP Manager (RIPM). Designed to let businesses easily add KVM-over-IP technology to existing KVM and server configurations, the RIPM offers an efficient way to dramatically reduce server downtime and service costs. Administrators can now troubleshoot faster via round-the-clock remote access from anywhere. The RIPM sets up easily to work with your existing Local Area Network (LAN), large or small. Consult this User Manual for all the details you ll need to install and operate the RIPM, and for expert troubleshooting advice in the unlikely event of a problem. We appreciate your business and are confident that you will soon see for yourself why over million Belkin OmniView products are in use worldwide. OmniView Remote IP Manager PS/ Cable Kit VGA Cable DB9 Null Cable Mini-USB Cable One V DC, A Power Supply Rack-Mount Bracket with Screws Software Installation CD User Manual Quick Installation Guide Registration Card

5 - Features Overview Overview Remote Access The RIPM provides remote access to your KVM configuration and all connected servers. It also sets up to provide remote access to an individual computer or server. Digital Users The RIPM allows one digital user to access and control connected KVM switches and servers. It also enables an additional users to simultaneously view digital video for collaborative troubleshooting. Web-Browser Based The RIPM s interface is web-browser-based; any computer can access it, as long as it is connected to the LAN, WAN, or Internet over a standard TCP/IP connection. Setup requires no additional software. User-Friendly Interface The user-friendly interface allows you to set up and change the RIPM s functions quickly and easily through your web browser, without having to install additional software onto your computer. BIOS-Level Access The RIPM allows you to access the basic input/output system (BIOS) of your servers to make adjustments and perform reboots. Serial Device Support The RIPM provides support for one serial device, such as a power distribution unit (PDU), so you can perform hard reboots of your servers remotely. Enhanced Security The RIPM provides -bit SSL encryption and multi-user password protection to prevent unauthorized access to your servers. Virtual Media* With virtual-media capability, you can transfer images and files between local and remote computers, remotely load software, perform application and operating-system patches, and perform diagnostic testing from a CD. *Available on Windows -based computers only. section

6 - Features Overview Overview Account Management The RIPM allows the administrator to create multiple user accounts and control access to servers. Event Log The Event Log captures and stores all user activity on the RIPM. Notification The RIPM enables the administrator to monitor user activity and sends notification of logins, invalid logins, and logouts. Multiple Platform Support The RIPM works with KVM switches or servers with PS/ or USB console connections. Video Resolution With a 7MHz bandwidth, the RIPM is able to support video resolutions of up to 00x00@7Hz. 0U Rack-Mountable The RIPM is compact enough to be positioned on your desktop or mounted on the back of your server rack for 0U installation. Firmware Updates Flash upgrades allow you to obtain the latest firmware updates for your RIPM. These firmware updates ensure that the RIPM is compatible with the latest devices and hardware and are free for the life of the RIPM. Visit for upgrade information and support.

7 - Equipment Requirements Overview Hardware Requirements OmniView Series Remote IP Manager (included) PS/ Cable Kit (included) VGA Cable (included) Mini-USB Cable (included) V DC, A Power Supply (included) Keyboard, monitor, and mouse Connection to network using 0/00Base-T Ethernet port (RJ) CAT cable Rack-mount bracket with screws (included in box for rack-mount-install option) section

8 - Systems Supported Overview Windows 000, 00, XP; Red Hat Linux 7.x and above; UNIX ; Mac OS X v0.0 and above (requires KVM); Sun Solaris 8.x and above (with Sun adapter Belkin part# FDE08) Browsers Supported Microsoft Internet Explorer.0 and above Netscape Navigator 7.0

9 - Specifications Overview Part Number: Power: No. of Users Supported: FDE0H V DC, A local, digital ( simultaneous user) section Keyboard Emulation: PS/ and USB Mouse Emulation: PS/ and USB Monitors Supported: CRT and LCD (with VGA support) Resolution Support: Up to 00x00@7Hz Maximum Remote Bandwidth: MB Keyboard Input: Mouse Input: Monitor Port: CPU USB Port: Network Connection: Encryption Modes: Authentication Support: Protocol Support: Serial Device Port: MiniDIN (PS/) MiniDIN (PS/) HDDB female (VGA) Mini USB RJ -bit SSL, 8-bit, AES, DES, DES LDAP (via local LDAP client), RADIUS, AD SNMP v, IPv DB9 LED Indicators: Enclosure: Dimensions: Weight: Metal.7 (W) x.7 (H) x. (L) in. (7 x x mm). lbs. (0.7kg.) Operating Temp: F to 0 F (0 C to 8.89 C) Storage Temp: - F to 0 F (-0 C to 0 C) Humidity: % to 80% Warranty: years Note: Specifications are subject to change without notice.

10 - Remote IP Manager Diagram Overview Front of Unit Connection LED Link/Activity LED Back of Unit Power Jack Modem Port Network Connection Console VGA Port CPU/KVM Switch VGA Port Mini-USB Port Serial Device Port Reset Console Button Keyboard Port CPU/KVM Switch Keyboard Port Console Mouse Port CPU/KVM Switch Mouse Port 7

11 - Hardware Installation Installation Typical RIPM Configuration with a Computer section Typical RIPM Configuration with a KVM Switch 8

12 - Hardware Installation Installation Step Installing the RIPM into a Server Rack The RIPM includes mounting brackets for installation in 9-inch racks.. Attach the included bracket to the top or bottom of the RIPM with the provided screws.. Mount the RIPM to the rack. See Fig.. Fig. Note: Mounting screws for the rack are not included. Please use the specified screws from your rack s manufacturer. Warning: Before attempting to connect anything to the RIPM or your computer(s), please ensure that all your computer equipment and devices are powered off. Belkin Corporation is not responsible for damage caused by your failure to do so. Step Connecting your Console to the RIPM. Connect your keyboard and mouse to the Console keyboard and mouse ports on the RIPM.. Connect your monitor to the Console VGA port on the RIPM. See Fig.. Fig. 9

13 - Hardware Installation Installation Step. Option : Connecting the RIPM to a KVM Switch (Host System). Power down the KVM switch.. Using the provided PS/ and VGA cable kit, connect one end to the CPU/KVM switch monitor, keyboard, and mouse ports on the RIPM. See Fig... Connect the other end to the monitor, keyboard, and mouse ports on your KVM switch. section Fig. Step Option : Connecting the RIPM to a Computer (Host System). Power down the computer.. Using the provided PS/ and VGA cables, connect one end to the CPU/KVM switch monitor, keyboard, and mouse ports on the RIPM. See Fig... Connect the other end to the monitor, keyboard, and mouse ports on your computer. Fig. 0

14 - Hardware Installation Installation Step Connecting the Mini-USB Cable to Support Virtual Media. Power down the computer.. Using the provided mini-usb cable, connect one end to the mini-usb port on the RIPM and the other end to an available USB port on your computer. See Fig.. Fig. Note: You can connect any computer running the Windows OS to the RIPM to support virtual media the computer does not need to be the host system. Note: If your computer is NOT running Windows, you do not need to do the above setup. Step Powering Up the RIPM. Connect the provided power supply into an available power outlet.. Connect the barrel plug into the power jack on the RIPM. See Fig... Turn on your KVM switch or computer. Fig

15 - Device Setup Installation There are two ways to set up and configure the RIPM. You can use the device-setup software provided on the CD enclosed in the box, or you can connect a serial interface cable to the RIPM and use terminal software (e.g., HyperTerminal ). Note: Belkin recommends using the device-setup software provided. section

16 - Software Installation Installation Device-Setup Software The software contained on the enclosed CD will help to configure the RIPM to your network so that you can access it remotely.. Connect the RIPM to your computer via local network. Start the setup tool from the CD-ROM on the computer where the RIPM is installed.. Follow the setup wizard to configure the RIPM. You will need to have the IP address, subnet mask, and gateway information that will be assigned to the RIPM. You may need to get this information from your network administrator. When the configuration has been completed, you will receive a successful notification. Your RIPM is now configured and can be accessed.. This CD-ROM also contains the software that is needed to transfer files between the local and remote computers. This will be covered in more detail in the Virtual Media section of this User Manual.

17 - Configuration via Serial Interface Installation To configure the RIPM via serial interface, a null modem cable is required (provided). Connect the null modem cable to the Serial 0 port on the RIPM and the other end to the serial port on the computer. The serial interface needs to be adjusted with the parameters as shown below: Parameter Value Bits/second 00 Data bits 8 Parity Stop bits Flow control no none section Use a terminal software program (e.g., HyperTerminal) to connect to the RIPM. Reset the RIPM and immediately press the ESC key. You will see a => prompt. Enter the command config and press the ENTER key. You will be asked to adjust the IP auto configuration, the IP address, the net mask, and the default gateway. Pressing the ENTER key without entering values does not change settings. The gateway value has to be set to (for no gateway) or any other value for the IP address of the gateway. After the confirmation, the RIPM performs a reset using the new values as set before.

18 - Using your Remote IP Manager Installation Web Interface The RIPM may be accessed using a standard Java -enabled web browser. You may use the HTTP protocol or a secure encrypted connection via HTTPS. Just enter the configured IP address of the RIPM into your web browser. The initial login settings are: Parameter Login Password Value administrator belkin Changing these settings to user-specific values is strongly recommended and can be done on the User Management page. Telnet A standard Telnet client can be used to access an arbitrary device connected to the RIPM serial port via a terminal mode. The primary interface of the RIPM is the HTTP interface. In order to use the Remote Console window of your managed host system, the browser has to come with a Java Runtime Environment version. or higher. If the browser has no Java support (such as on a small handheld device), you are still able to maintain your remote host system using the administration forms displayed by the browser itself. For an unsecured connection to the RIPM, we can recommend the following web browsers: Microsoft Internet Explorer version.0 or higher on Windows 000 and XP Netscape Navigator 7.0 on Windows 000 and XP In order to access the remote host system using a securely encrypted connection, you need a browser that supports the HTTPS protocol. Strong security is only ensured by using a 8-bit key length.

19 - Login to the Remote IP Manager The Remote Console Open your web browser. Type in the address of your RIPM that you configured during the installation process. For this, you can use an IP address or a host and domain name, in the event that you have given your RIPM a symbolic name in the Domain Name Server (DNS). For example, type the following into the address line of your web browser when establishing an unsecured connection: When using a secure connection, type in: This will lead you to the RIPM login page as shown below: section The RIPM has a built-in administrator account that has all permissions to administrate your RIPM: Parameter Login Password Value administrator belkin Note: Your web browser has to be able to accept cookies; otherwise, login is not possible.

20 - Remote IP Manager Interface The Remote Console The Remote Console is the redirected screen, keyboard, and mouse of the remote host system in which the RIPM is installed. The web browser that is used for accessing the RIPM must supply a Java Runtime Environment version. or higher. However, it is strongly recommended that you install Sun JVM (Java Virtual Machine).. The Remote Console will behave exactly the same way as if you were sitting directly in front of the screen of your remote system; you can use the keyboard and mouse as usual. Open the Remote Console by selecting the preview picture on the main site of the HTML front end. Some of the available menu options include: Auto-Adjust Button If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while the RIPM adjusts itself for the best possible video quality. Sync Mouse Choose this option in order to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. Video Settings in Options Menu This opens a new window with elements to control the RIPM video settings. You can change some values, for instance, those related to brightness and contrast of the picture displayed, and this may improve the video quality. It is also possible to revert to the default settings for all video modes or only the current one. Note: At first boot, if the local mouse pointer is not synchronized with the remote mouse pointer, press the Auto-Adjust button once. 7

21 - Mouse, Keyboard, and Video Configuration The Remote Console Between the RIPM and the host, there are two interfaces available for transmitting keyboard and mouse data: USB and PS/ (available separately). The correct operation of the remote mouse depends on several settings, which will be discussed in the following subsections. Remote IP Manager USB Interface To use the USB interface, you need to use correct cabling between the managed host and the managing device. For example, if the managed host has no USB keyboard support in the BIOS and you have connected the USB cable only, then you will have no remote-keyboard access during the boot process of the host. Please see the Keyboard/Mouse section on page 8. Remote IP Manager Keyboard Settings The RIPM settings for the host s keyboard type must be correct in order to make the remote keyboard work properly. Check the settings in the RIPM front end. See the Keyboard/Mouse section on page 8. Remote-Mouse Settings A common problem with KVM devices is the synchronization between the localand remote-mouse cursors. The RIPM addresses this situation with an intelligent synchronization algorithm. There are three mouse modes available on the RIPM. Auto-Mouse Speed The automatic-mouse-speed mode tries to detect the speed and acceleration settings of the host system automatically. See the section below for a more detailed explanation. Fixed-Mouse Speed This mode translates the mouse movements from the Remote Console in such a way that one pixel move will lead to pixel moves on the remote system. This parameter is adjustable with the scaling. It should be noted that this works only when mouse acceleration is turned off on the remote system. Single-/Double-Mouse Modes This mode is described in the Single- and Double-Mouse Modes section on page 0. section 8

22 - Mouse, Keyboard, and Video Configuration The Remote Console Auto-Mouse-Speed and Mouse Synchronization The automatic-mouse-speed mode performs the speed detection during mouse synchronization. Whenever the mouse does not move correctly, there are two ways for re-synchronizing the local and remote mouse: Fast Sync The fast sync is used to correct a temporary but fixed skew. Choose this option from the Remote Console Options menu. If defined, you may also press the mouse-synchronization hot-key sequence (see the Remote Console Control Bar section on page ). Intelligent Sync If the fast sync does not work or the mouse settings have been changed on the host system, use the intelligent sync instead. This method adjusts the parameters for the actual movement of the mouse pointer so that the mouse pointer is displayed at the correct position on the screen. This method takes more time than the fast sync and can be accessed with the appropriate item in the Remote Console Options menu. The intelligent sync requires a correctly adjusted picture. Use the auto-adjustment function or the manual correction in the Video Settings panel to set up the picture. The shape of the mouse pointer has a significant influence on the pointer detection. Belkin recommends that you use a simple, but common, pointer shape. In most cases, the detection and synchronization of animated pointer shapes is likely to fail. In general, pointer shapes that change during the pointer-detection process are almost impossible to figure out in the transferred video picture. Using a standard mouse-pointer shape ensures that the detection process is rather simple, and that the synchronization is at its best. The Mouse button on top of the Remote Console can behave differently, depending on the current state of mouse synchronization. Usually, pressing this button leads to a fast sync, except in situations where the video mode has recently changed. See also the Remote Console Control Bar section on page. Note: At first startup, if the local-mouse pointer is not synchronized with the remote-mouse pointer, press the Auto-Adjust button once. 9

23 - Mouse, Keyboard, and Video Configuration The Remote Console Host System Mouse Settings The host s operating system knows various settings for the mouse driver. While the RIPM works with accelerated mice and is able to synchronize the local- with the remote-mouse pointer, the following limitations may prevent this synchronization from working properly: Special Mouse Driver There are mouse drivers that influence the synchronization process and lead to de-synchronized mouse pointers. If this happens, make sure you do not use a special vendor-specific mouse driver on your host system. Windows 00 Server/XP Mouse Settings Windows XP has a setting named improve mouse acceleration that must be deactivated. Active Desktop If the Active Desktop feature of Microsoft Windows is enabled, do not use a plain background. Instead, use some kind of wallpaper. As an alternative, you could also disable the Active Desktop completely. Navigate your mouse pointer into the upper-left corner of the applet screen and move it slightly back and forth. This will re-synchronize the mouse. If re-synchronizing fails, disable the mouse acceleration and repeat the procedure. Single- and Double-Mouse Modes The information above applies to the double-mouse mode where remote- and local-mouse pointers are visible and need to be synchronized. The RIPM features another mode, the single-mouse mode, where only the remote-mouse pointer is visible. Activate this mode in the Remote Console (see the Remote Console Control Bar section on page ) and click into the window area. The local-mouse pointer will be hidden, and the remote one can be controlled directly. To leave this mode, it is necessary to define a mouse hot key in the Remote Console Settings panel. Press this key to free the captured local-mouse pointer. section 0

24 - Mouse, Keyboard, and Video Configuration The Remote Console Recommended Mouse Settings Windows 000, 00, XP (all versions) Mac OS X Sun Solaris Linux In general, Belkin recommends the usage of a mouse via USB. Choose USB without mouse sync. Belkin recommends using the single-mouse mode. Adjust the mouse settings either via xset m or by using the CDE Control Panel to set the mouse to :, no acceleration. As an alternative, you may also use the single-mouse mode. First, choose the option Other Operating Systems from the Mouse Type selection box. Second, choose the option Auto Mouse Speed. This applies for both USB and PS/ mice.

25 - Mouse, Keyboard, and Video Configuration The Remote Console Navigation Once you have logged into the RIPM successfully, the main page of the RIPM appears. This page consists of three parts, each of them containing specific information. The buttons on the top allow you to navigate within the front end (see Table for details). The lower-left frame contains a navigation bar that allows you to switch between the different sections of the RIPM. Task-specific information, which depends on the section you have chosen before, is displayed within the right frame. section Note: If there is no activity for 0 minutes, the RIPM automatically logs you out. A click on one of the links will bring you back to the login screen.

26 - Remote Console Control Bar The Remote Console The upper part of the Remote Console window contains a control bar. By using its elements, you can see the status of the Remote Console and influence the local Remote Console settings. A description of each control follows. Auto-Adjust Button If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while the RIPM adjusts itself for the best possible video quality. Sync Mouse Choose this option in order to synchronize the local- with the remote-mouse cursor. This is especially important when using accelerated mouse settings on the host system. In general, there is no need to change mouse settings. Single-/Double-Mouse Modes Choose this mode to switch between the single-mouse mode (where only the remote-mouse pointer is visible) and the double-mouse mode (where remote-and local-mouse pointers are visible and must be synchronized). Single-mouse mode is available only if using Sun JVM. or higher. Options To open the Options menu, click on the Options button. A short description of the options follows: Monitor Only Toggles the Monitor Only filter on or off. If the filter is switched on, no Remote Console interaction is possible, but monitoring is possible. Exclusive Access With appropriate permission, you can force the Remote Consoles of all other users to close. No one can open the Remote Console at the same time again until you disable the exclusive access or log off.

27 - Remote Console Control Bar The Remote Console Scaling Allows you to scale down the Remote Console. You can still use both the mouse and keyboard; however, the scaling algorithm will not preserve all display details. section Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer as explained in the Mouse, Keyboard, and Video Configuration section. Fast Sync The fast sync is used to correct a temporary but fixed skew. Intelligent Sync Use this option if the fast sync does not work or the mouse settings have been changed on the host system. Warning: This method takes more time than fast sync and requires a correctly adjusted picture. To set up the picture, you may use either the auto-adjustment function or the manual correction in the Video Settings panel.

28 - Remote Console Control Bar The Remote Console Local Cursor Offers a list of different cursor shapes from which to choose for the local-mouse pointer. The selected shape will be saved for the current user and activated the next time this user opens the Remote Console. The number of available shapes depends on the Java Virtual Machine (JVM) versions. and higher offer the full list. Video Settings Opens a panel for changing the RIPM video settings. The RIPM features two different dialogs that influence the video settings. Video Settings through the HTML Front End Select this option to enable the local video port. This option determines whether the local video output of the RIPM is active and passing through the incoming signal from the host system. The Noise Filter option defines how the RIPM reacts to small changes in the video-input signal. A large filter setting needs less network traffic and leads to a faster video display, but small changes in some display regions may not be recognized immediately. A small filter displays all changes instantly but may lead to a constant amount of network traffic even if display content is not really changing (depending on the quality of the video-input signal). The default setting should be suitable for most situations.

29 - Remote Console Control Bar The Remote Console Video Settings through the Remote Console section. Brightness Controls the brightness of the picture.. Contrast Controls the contrast sharpness of the picture.. Clock Defines the horizontal frequency for a video line and depends on the video mode. Different video-card types may require different values here. The default settings in conjunction with the auto-adjustment procedure should be adequate for all common configurations. To achieve a better picture quality, you may try to change this setting together with the sampling phase.. Phase Defines the phase for video sampling, used to control the display quality together with the setting for sampling clock.. Horizontal Offset Allows you to use the left and right buttons to move the picture in a horizontal direction while this option is selected.. Vertical Offset Allows you to use the left and right buttons to move the picture in a vertical direction while this option is selected. 7. Reset this Mode Resets this specific mode s settings to the factory-made defaults. 8. Reset all Modes Resets all settings to the factory-made defaults. 9. Save Changes Saves changes permanently. 0. Undo Changes Restores last settings. 0

30 - Remote Console Control Bar The Remote Console Mapping Sequence Soft Keyboard Opens up the menu for the soft keyboard. Show Pops up the soft keyboard. The soft keyboard is necessary in the event that your host system runs a completely different language and country mapping than your administration machine. Mapping Used for choosing the appropriate language and country mapping of the soft keyboard. 7

31 - Remote Console Control Bar The Remote Console Local Keyboard Used to change the language mapping of your browser machine running the Remote Console applet. Normally, the applet automatically determines the correct value. However, depending on your particular JVM and your browser settings, this is not always possible. A typical example is a German localized system that uses a US-English keyboard mapping. In this case, you must manually adjust the local-keyboard setting to the correct language. Hot Keys Opens a list of predefined hot keys. Choose one entry and the command will be sent to the host system. You can add a confirmation dialog that will be displayed before the selected command is sent to the remote host. Select OK to perform the command on the remote host. section 8

32 - Remote Console Control Bar The Remote Console The status line shows both the Remote Console and the connection state. The size of the remote screen is displayed on the left. The value in brackets describes the connection to the Remote Console. Norm means a standard connection without encryption; SSL indicates a secure connection using SSL. Both the incoming ( In: ) and the outgoing ( Out: ) network traffic are displayed in kilobytes per second. If compressed encoding is enabled, a value in brackets displays the compressed transfer rate. The next button displays the Remote Console Access settings. One or more users are connected to the Remote Console of the RIPM. Exclusive access is set for you. Any other user may not access the remote host via the Remote Console unless you disable this option. 9

33 - Remote Console Control Bar The Remote Console A remote user has exclusive access. You may not access the remote host via the Remote Console unless the other user disables this option. The outer-right button displays the state of the Monitor Only settings. The Monitor Only option disabled. section The Monitor Only option is enabled. For more information about Monitor Only and Exclusive Access settings, see the Remote Console Control Bar section on page of this User Manual. 0

34 - Remote Console Status Line The Remote Console Resetting the Remote IP Manager to Factory Settings To reset the RIPM and change the network settings back to the factory defaults:. Make a serial connection for initial configuration (HyperTerminal) Bits per second: 00 Data bits: 8 Parity: none Stop bits: Flow control: hardware or none. Press the reset button, located between the power DC jack and the network jack. Release the reset button and immediately press the ESC key in the serial terminal program (HyperTerminal) several times until the prompt => appears. Note: If the prompt does not come up within the first three seconds after releasing the reset button, repeat Steps and. The RIPM will detect the ESC key only during the first three seconds of the boot process.. When prompted, type defaults and press the enter key. The RIPM will then boot and reset back to the factory settings.. Power down your server (the computer to which the RIPM is locally connected).. Unplug the power supply from the RIPM as well as the CPU/KVM switch port cables and the network cable.. Reconnect the cables and power up your server. Now you can reconfigure the RIPM to your network settings through a HyperTerminal connection, or by using the setup software. Logout of the Remote IP Manager This button logs out the current user and presents a new login screen. Please note that an automatic logout will be performed if there is no activity for half an hour.

35 - Remote Control Menu Options KVM Console section Remote Console Preview To open the KVM console, click on the menu entry on the left or on the console picture on the right. To refresh the picture, click the Refresh button. Telnet Console The RIPM firmware features a Telnet gateway that enables a user to connect to the RIPM via a standard Telnet client. To connect to the RIPM via Telnet protocol, you may use a terminal program such as xterm, TeraTerm, or PuTTY. As an alternative, you may also enter the Telnet command on the command line or use the Run dialog from the Windows Start menu. As an example, you may type the following sequence: Telnet: 9.8..

36 - Remote Control Menu Options Replace the IP address with the one that was assigned to the RIPM during installation. You will then be prompted for the username and password information in order to log in to the device. The credentials that need to be entered for authentication are identical to those of the web interface. That means the user management of the Telnet interface is entirely controlled with the appropriate functions of the web interface. Once you have successfully logged in to the RIPM, a command line will be presented and you can enter the appropriate management commands. In general, the Telnet interface supports two operation modes: the command-line mode and the terminal mode. The command-line mode is used to control or display some parameters. In terminal mode, the pass-through access to serial port is activated (if the serial settings were made correctly). To access the RIPM via serial interface, a null modem cable is required. All inputs are redirected to the device on serial port, and its answers are displayed on the Telnet interface. The following list shows the command syntax and usage. Help cls quit version terminal. Displays the list of possible commands. Clears the screen. Exits the current session and disconnects from the client. Displays the release information. Starts the terminal pass-through mode for serial port. The key sequence esc exit switches back to the command mode. The command has an optional parameter ( or ) to select the desired serial port for pass-through access.

37 - Virtual Media Menu Options Floppy Disk section This feature is for uploading and transferring image files. This option allows you to upload a binary image (example.img) with a maximum size of.mb to the RIPM. This image will be emulated to the host as a USB device. All other formats need to be transferred using the drive-redirection feature. To use a larger image, mount this image using a Windows Share. Upload a Floppy Image Step : Click Browse to specify the file to be transferred. Step : Step : Step : Step : Click Upload to upload the file to the RIPM. You will receive a message confirming that the file has been successfully uploaded to the RIPM. Click on KVM Console in the Remote Console section of the RIPM interface to access the desktop of the remote computer. Double-click on the My Computer icon to open its folder. A second entry for the floppy drive will be listed in My Computer. This entry is called - Floppy (B). You can access the files you have transferred here.

38 - Virtual Media Menu Options CD-ROM Image Use Image on Windows Share (SAMBA). To include an image from a Windows Share, select CD-ROM from the submenu. You must provide the following information in order to mount the selected image properly:. Share Host The server name or its IP address. (This IP address is obtained by running the drive-redirection software explained below.). Share Name The name of the share folder to be used.. Path to Image The path of the image file on the share.. User (Optional) If necessary, specify the username for the share. If unspecified and a guest account is activated, this guest-account information will be used as your login.. Password (Optional) If requested to supply a password, specify the password for the given username.

39 - Virtual Media Menu Options Upload a CD-ROM Image Step : Open and run the drive-redirection software. Step : When the drive-redirection software has connected, leave this window open and go to the CD-ROM image in the Virtual Media section of the RIPM interface. section Note: The IP address listed under Connection From is the IP address that is used as the share host address. To verify that the IP address assigned by the drive-redirection software is correct, connect the serial cable between the RIPM and the computer and open a hyperterminal session. Log in as ping and type the IP address exactly as it is in the Share host field. You should receive the output <IP> is alive!

40 - Virtual Media Menu Options Step : Click Re-Activate in the Active Image section. Step : Step : Step : Enter the IP Address provided by the drive re-direction software into the Share Host field. Enter the Share name and the Path to Image. To upload the file, click the Set button. The file will be displayed as a USB device on the remote computer. The specified image file should be accessible from the RIPM. The information above must be given from the point of view of the RIPM. It is important to specify correct IP addresses and device names. Otherwise, the RIPM may not be able to access the referenced image file properly and will leave the given file un-mounted (displays an error message instead). Belkin recommends that you use the correct values and repeat this step, if necessary. The specified share must be configured correctly. Therefore, administrative permissions are required. As an ordinary user, you may not have these permissions. You should either log in as a system administrator or ask your system administrator for help to complete this task. 7

41 - Virtual Media Menu Options Drive Redirection The drive-redirection feature provides another way to use a virtual disc drive on the remote computer. You can work with a drive on your local computer from the remote machine by sharing the drive over a TCP network connection. Storage devices including floppy and hard discs*, CD-ROMs, and removable media, such as USB sticks, can be redirected. You can even configure your remote machine to be able to write data to a local disc. *Note: Belkin does not recommend enabling write support when redirecting hard disks and is not responsible for data lost or corrupted during this process. Please exercise caution when using this feature. Drive redirection works on a level that is far below the operating system, so that neither the local nor the remote operating system can detect that a drive is being redirected at a given time. This can create inconsistent data when one of the operating systems (on either the local machine or the remote host) writes data to the device. With write support enabled, the remote computer can damage data and the file system on the redirected device. If, on the other hand, the local operating system writes data to the redirected device, the drive cache on the remote host s operating system could contain older data, confusing the remote host s operating system. We therefore recommend using drive redirection, especially the write-support function, with great care. Note: To be able to use the drive-redirection feature, you must install the drive-redirection software, which was included with this product, on the computer you are using to access the RIPM remotely. section 8

42 - Virtual Media Menu Options. Open the drive-redirection application. a b c. Specify the parameters of the network connection. a. Device This is the IP address of the RIPM to which you would like to connect. b. Port This is the network port. By default, the RIPM uses the remote console port (#). You may change this value if you have changed the remote console port in your RIPM s network settings. c. Secure Connection Enable this box to establish a secure connection via SSL. This maximizes security; however, it might reduce connection speed.. Select the drive you would like to redirect. All available devices (drive letters) are shown. Please note that the RIPM shares the whole drive, not just one partition, with the remote computer. If you have a hard disc with more than one partition, all drive letters that belong to it will be redirected. Use the Refresh button to regenerate the list of drive letters, especially for a USB stick.. Write Support Warning: Use this feature with caution. Write support allows the remote computer to write to your local drive. If both the remote and the local systems try to write data to the same device simultaneously, the file system on the drive will be destroyed. Please use this feature only when you are completely confident that you can to do so safely. Note: Belkin does not recommend enabling write support when redirecting hard disks and is not responsible for data lost or corrupted during this process.. Authenticate the device. To use drive redirection, you must authenticate on the RIPM using a valid username and password. You will require permission to change the virtual disc configuration. 9

43 - Virtual Media Menu Options. Establish drive redirection by pressing the Connect button once. If all the settings are correct, the status bar displays that the connection has been established, the Connect button is disabled, and the Disconnect button is enabled. In the event of an error, the status line shows the error message. The drive-redirection software tries to lock the local drive before it is redirected. This prevents the local operating system from accessing the drive as long as it is redirected. The attempt will fail if a file on the drive is currently open. In the case of a locking failure, you will be prompted to confirm that you wish to establish the connection. However, remember that if write support is enabled, drive redirection could damage a drive that is not locked. 7. Use the Disconnect button to stop a drive redirection after the process has started. 8. Click Exit to shut down the drive-redirection program. If a drive-redirection connection is active, the connection will close before the application terminates. 9. Use the Hide to Tray button to minimize the application without terminating it completely. An active connection will remain until you close the application. You can access the software by double-clicking on its tray icon. The tray icon also indicates whether or not a connection is established. Right-click on it to access a submenu. section Options Disable Drive Redirection This switches off drive redirection. Force Read-Only Connections This switches off write support for drive redirection. Click Apply to submit your changes. 0

44 - Virtual Media Menu Options Creating an Image Floppy Images UNIX and UNIX-Like Operating Systems (OS) To create an image file, make use of dd. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, Linux). To create a floppy image file, copy the contents of a floppy to a file. You can use the following command: dd [ if=/dev/fd0 ] [ of=/tmp/floppy.image ]. In this case, dd reads the entire disc from the device /dev/fd0 and saves the output in the specified output file /tmp/floppy.image. Adjust both parameters exactly to your needs (input device, etc.). MS Windows You can use the tool RawWrite for Windows. Select the Read tab from the menu. Enter (or choose) the name of the file in which you would like to save the floppy content. Click on the Copy button to initiate the image-creation process. For related tools, please see the home page of the fdos project (

45 - Virtual Media Menu Options CD-ROM/ISO 90 Images UNIX and UNIX-Like OS To create an image file, make use of dd. This is one of the original UNIX utilities and is included in every UNIX-like OS (UNIX, Sun Solaris, Linux). To create a CD-ROM image, copy the contents of the CD-ROM to a file. You can use the following command: dd [ if=/dev/cdrom ] [ of=/tmp/cdrom.image ]. In this case, dd reads the entire disc from the device /dev/cdrom and saves the output in the specified output file /tmp/cdrom.image. Adjust both parameters exactly to your needs (input device, etc.). MS Windows To create the image file, use your favorite CD imaging tool. Copy the whole contents of the disc into one single ISO image file on your hard disk. For example, with Nero, you choose Copy and Backup, and navigate to the Copy Disc section. Select the CD-ROM or DVD drive from which you would like to create an ISO image. Specify the file name of the ISO image and save the CD-ROM content in that file. section

46 - User Management Menu Options Change Password In order to change your password, enter the new password in the upper entry field. Retype the password in the field below. Click Apply to submit your changes.

47 - User Management Menu Options Users User Management The RIPM comes with a pre-configured user account for the administrator that has fixed permissions. This user has all possible rights to configure the device and to use all functions the RIPM offers. Upon delivery, the account for the user administrator has the password belkin. Make sure to change the password immediately after you have installed and accessed your RIPM for the first time. A full list of available options follows. This list can only be seen by the administrator.. Existing Users Select an existing user for modification. Once a user has been selected, click the lookup button to see the user information.. New Username The new username for the selected account.. Password The password for the login name. It must be at least four characters long.. Confirm Password Confirmation of the password above.. Address This is optional.. Mobile Number This is also optional. 7. Role In addition to being an administrator or an ordinary user, each user can be a member of a group (named a role ). Choose the desired role from the selection box. To create a new user, press the Create button. The Modify button changes the displayed user settings. To delete a user, press the Delete button. Note: The RIPM is equipped with a host-independent processor and memory unit, both of which have a limitation in terms of processing instructions and memory space. To guarantee an acceptable response time, Belkin recommends that you do NOT exceed a total of users connected to the RIPM at the same time. The memory space that is available on the RIPM depends on the configuration and usage of the RIPM (log file entries, etc.). 7 section

48 - KVM Settings Menu Options User Console The following settings are user-specific. That means the administrator can customize these settings for every user separately. Changing the settings for one user does not affect the settings for the other users. a b c. Remote Console Settings for User This selection box displays the user ID for which the values are shown and for which the changes will take effect. Select the desired user from the selection box and press the Update button. This will result in displaying the user settings indicated below. Note: You are allowed to change the settings of other users only if you have the necessary access rights for this task. It is not possible for a regular user without the required permissions to change the settings for any other users.. Transmission Encoding The Transmission Encoding setting allows you to change the image-encoding algorithm that transmits video data to the Remote Console window. It is possible to optimize the speed of the remote screen depending on the number of users working at the same time and the bandwidth of the connection line (modem, ISDN, DSL, LAN, etc.). a. Automatic Detection Encoding and compression level are determined automatically from the available bandwidth and current content of the video image. b. Pre-Configured Settings The pre-configured settings deliver the best result because of optimized compression adjustment and color depth for the indicated network speed. c. Manual Configuration This allows you to adjust compression rate and color depth individually. Depending on the selected compression rate, the data stream between the RIPM and the Remote Console will be compressed in order to save bandwidth. Since high compression rates are very time-consuming, they should not be used while several users are accessing the RIPM simultaneously. The standard color depth is -bit ( colors). The other color depths are intended for slower network connections in order to allow a faster transmission of data. Therefore, compression level 0 (no compression) uses only -bit color depth. At lower bandwidths, only -bit ( colors) and -bit (four gray scales) are recommended for typical desktop interfaces. Photo-like pictures have best results with -bit color depth. One-bit color depth (black/white) should be used only for extremely slow network connections.

49 - KVM Settings Menu Options b a a b section. Remote Console Type Specifies which Remote Console Viewer to use. a. Default Java Virtual Machine (JVM) This function uses the default JVM of your web browser, either the Microsoft JVM for Internet Explorer or the Sun JVM. b. Sun Microsystems Java Browser Plug-In This plug-in instructs the web browser of your administration system to use the JVM of Sun Microsystems. The JVM in the browser is used to run the code for the Remote Console window, which is actually a Java applet. If you check this box for the first time on your administration system and the appropriate Java plug-in is not yet installed on your system, it may be downloaded and installed automatically. However, in order to make the installation possible, you must answer the appropriate dialog prompts with yes. The download volume is approximately Mbps. The advantage of downloading Sun s JVM is that it provides a stable and identical JVM across different platforms. The Remote Console software is optimized for this JVM version and offers a wider range of functionality when run in it.. Miscellaneous Remote Console Settings a. Start in Monitor Mode This setting lets you select the initial value for the monitor mode. By default, the monitor mode is disabled. If you switch it on, the Remote Console window starts in read-only mode. b. Start in Exclusive-Access Mode This enables the exclusive-access mode at Remote Console startup. Using this mode forces the Remote Consoles of all other users to close. No other users will be able to open the Remote Console simultaneously again until you either disable this feature or log off.. Mouse Hot Key The mouse hot key lets you specify a hot-key combination either to start the mouse-synchronization process (by entering the combination on the Remote Console) or to leave the single-mouse mode.