Secure remote access

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1 Simple, secure access to apps and desktops from anywhere

2 Today s fast-paced business world requires IT organizations to supply tools that allow employees to quickly react to the demands of a competitive environment. Whether they are in the office or remote, employees need secure access to corporate resources. Many organizations protect their highly sensitive intellectual property and customer data by locking down the corporate network and turning to an SSL VPN solution for remote access. This approach extends the secured network to unsecured, remote devices, increasing risk rather than protecting against it. This is why many organizations are choosing XenDesktop to give users fast, secure, remote access to their office apps and desktops from any device. Mainfreight Limited Mainfreight Limited is a global supply chain logistics provider with 165 offices throughout New Zealand, Australia, China, Hong Kong and the United States. Mainfreight s Asian offices were on a completely separate system and used their own local applications and desktops, which were not integrated with the company s global online system. With a Citrix solution, Mainfreight decreased turnaround time to clients, as employees now carry out their duties more efficiently thanks to secure, remote access to the company s global online tracking system. A number of business issues are accelerating the adoption of secure remote access solutions: Demand for more flexibility in the workplace. Employees need to be untethered from the physical office to stay productive as they balance the demands of work and home. As the boundaries between the two become less defined, employees increasingly need safe and secure access to business resources from outside the corporate network. Enterprise adoption of tablets, smartphones and other mobile devices. Today s mobile devices are more powerful than ever, and are fully capable of executing complex business transactions. However, these devices roam across mobile networks, making them more susceptible to security breaches and more attractive to hackers, given the vast amount of sensitive business data they can contain. This situation is forcing IT to determine which business transactions are appropriate for mobile devices. Balance protection of sensitive data with user flexibility. In the age of mobility, protecting corporate data and resources becomes even more challenging. The remote devices used to access them not only vary in form factor and operating system, but are often employees personal devices, outside the control of IT. This is why organizations should secure sensitive information behind the hardened barrier of a corporate network, rather than extend the network to these devices through a VPN. Broad use of VPNs over unsecured networks. Remote IT administrators may require full access to the corporate network, as provided by an SSL VPN, but not every employee should be granted that same level of freedom. Extending the corporate network over a VPN tunnel to everyday users only introduces more security risk. In addition, VPNs may restrict the user experience or require additional training, making the search for an alternative solution even more compelling. 2

3 Concha y Toro Concha y Toro is Latin America s largest producer of wines and the eighth-largest winemaker worldwide, with vineyards located in Chile, Argentina and the United States. By creating a centralized management platform for its corporate applications, Concha y Toro has sparked a cultural shift within the organization, as the new infrastructure model has enabled the experiences of users based at all locations to be brought to comparable levels. With Citrix, any employee can securely access the latest application we ve been working with at headquarters without waiting for a technician to make an onsite support visit, which makes them much more productive, explained Daniel Durán, information technology and process manager. Read customer story XenDesktop XenDesktop allows IT to deliver secure, remote access to mission-critical Windows apps, data and desktops from any device. Keeping corporate resources secured in the datacenter enhances security and mitigates the risk of data loss. Only XenDesktop leverages HDX technology from Citrix to deliver fast, high-performance, secure access over any type of network connection. Key features: Mobile device integration To enhance the user experience, XenDesktop is integrated with the Citrix mobility pack to dynamically transform the app or desktop interface into a touchfriendly format when accessed from a tablet or smartphone. Use case-driven design XenDesktop offers a variety of VDI and server-based app and desktop delivery options that enable IT to provide secure, remote access to the right resources based on the needs of the associated user group. Optimized user experience XenDesktop leverages HDX technologies to ensure the best possible experience when accessing a virtual app or desktop over any network connection, including WAN and international connections. Secure-by-design architecture XenDesktop is inherently secure: virtual apps and desktops remain protected in the datacenter and only screen updates, mouse clicks and keystrokes not data traverse the connection. In addition, the SmartAccess policy engine can control specific permissions associated with tasks such as drive mapping, clipboard transfers and printing. The complete Citrix solution The Citrix solution for delivering secure remote access is built on XenDesktop and other Citrix technologies: Citrix Receiver, NetScaler Gateway, HDX technology and StoreFront. XenDesktop XenDesktop is an industry-proven, flexible application and desktop virtualization platform that delivers the best possible user experience on any type of device, even in the most challenging network conditions. Based on a cloud-ready architecture, XenDesktop delivers any Windows application or desktop running in a private or public datacenter with secure, on-demand access. Desktop virtualization with XenDesktop can leverage Remote Desktop Shared Hosted (RDSH) technology to enable multiple users to connect to a single server with access to an isolated instance of a Windows Server desktop. It also offers a full range of virtual desktop options, including remote PC access, which enable secure, remote access to a physical PC desktop, and a full range of VDI technologies enhanced for centralized desktop image management, while providing a highly personalized user experience. 3

4 O Neill Europe O Neill, the original California surf, snowand lifestyle sportsclothing and footwear company, was looking for a way to increase app and desktop availability and provide full, redundant solutions to remote users. The company especially needed a high-availability solution to make sure the remote workplace was always on. With Citrix, we not only have a remote workplace that is load balanced and always available, but also important web applications like our product focus system application used for BI information and planning now have a failover function that was previously impossible without manual intervention by the IT staff. said Peter Maljaars, global IT service and infrastructure manager. Read customer story Citrix Receiver The Citrix Receiver universal thin client runs on virtually any device operating platform, including Windows, Mac, Linux, ios and Android. This is the one client users need to access their Windows desktop from any device, including tablets and mobile devices. Citrix Receiver can be downloaded and installed easily by the user. After that, Citrix Receiver manages itself, downloading any additional components it needs based on the services offered to the user. NetScaler Gateway NetScaler Gateway is a secure application, desktop and data access solution that gives administrators granular application-, desktop- and data-level control while empowering users with remote access from anywhere. IT administrators gain a single point of management for controlling access and limiting actions within sessions based on user identity and endpoint device. The results are better application security, data protection and compliance management. StoreFront StoreFront provides self-service subscription to applications and desktops via an enterprise app store, giving employees convenient access to all the applications they need and are authorized to use. Also, these applications follow them on all the devices they use for a consistent interface and enhanced experience. HDX technology Citrix has been perfecting HDX high-definition user experience technology over the last 15 years to provide a like-local PC experience, even when the desktop is accessed remotely. Multiple WAN optimization technologies improve performance over challenging network conditions and lower bandwidth requirements for remote access to rich video, real-time audio and graphics-intensive applications running on the physical desktop Multiple compression technologies optimize application performance Quality of service (QoS) controls enable IT to fine-tune traffic types and priority levels over dedicated virtual channels for smooth application delivery Citrix is the proven leader in desktop virtualization Both Gartner and IDC have named Citrix a leader in app and desktop virtualization because Citrix is the only vendor with an array of virtualization technologies to suit any use case, including the ability to deliver secure, remote access to apps and desktops from any device. Citrix is focused on addressing the broadest range of use cases, rather than simply providing a one-size-fits-all product. 4

5 er Conclusion The workplace is no longer defined by cubicle walls. Today s always-connected workforce needs instant access to critical business apps and data from anywhere, but IT administrators must ensure that the remote access solution keeps sensitive information secured. XenDesktop is recognized as the industry-leading solution for app and desktop virtualization, making Citrix the right choice for secure, remote access. Learn more at: Corporate Headquarters Fort Lauderdale, FL, USA India Development Center Bangalore, India Latin America Headquarters Coral Gables, FL, USA Silicon Valley Headquarters Santa Clara, CA, USA Online Division Headquarters Santa Barbara, CA, USA UK Development Center Chalfont, United Kingdom EMEA Headquarters Schaffhausen, Switzerland Pacific Headquarters Hong Kong, China About Citrix Citrix (NASDAQ CTXS) is leading the transition to software-defining the workplace, uniting virtualization, mobility management, networking and SaaS solutions to enable new ways for businesses and people to work better. Citrix solutions power business mobility through secure, mobile workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. With annual revenue in 1 of.1 billion, Citrix solutions are in use at more than, organizations and by over 1 million users globally. earn more at www. Copyright 15 Citrix Systems, Inc. All rights reserved. Citrix, XenDesktop, NetScaler ateway, HDX and Citrix eceiver are trademarks of Citrix Systems, Inc. and or one of its subsidiaries, and may be registered in the.s. and other countries. ther product and company names mentioned herein may be trademarks of their respective companies. 0915/PDF/

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