Transit Service Assessment

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1 Technical Memorandum #1 Transit Service Assessment June 213

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3 Table of Contents 1. Existing Service Summary Service Overview Service Characteristics Ridership and Productivity Ridership Statistics Productivity Data Boarding and Alighting Activity by Stop Passenger Loads and Loading Patterns On-Time Performance and Actual Run Time versus Scheduled Run Time Bus Stop Evaluation Stop Distance Bus Stop Amenities Bus Operator Interview Results Preliminary Findings Bus Driver Interviews Platform Hours to Revenue Hour Ratio Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment i

4 List of Figures Figure 1: Bowie Lines Existing Routes... 6 Figure 2: Bowie Lines 21 Population Density... 7 Figure 3: Bowie Lines 29 Low-Income Households... 8 Figure 4: Bowie Lines 21 Minority Population... 9 Figure 5: Bowie Lines Average Daily Ridership Trends Past Five Ridership Years* Figure 6: Bowie Lines Daily Boarding and Alighting Activity Westbound Direction Figure 7: Bowie Lines Daily Boarding and Alighting Activity Eastbound Direction... 2 Figure 8: B21, B22 Line Daily Boarding and Alighting Activity Westbound Direction Figure 9: B24, B25 Line Daily Boarding and Alighting Activity Westbound Direction Figure 1: B27 Line Daily Boarding and Alighting Activity Southbound Direction Figure 11: B29, B31 Line Daily Boarding and Alighting Activity Westbound Direction Figure 12: B21, B22 Line Daily Boarding and Alighting Activity Eastbound Direction Figure 13: B24, B25 Line Daily Boarding and Alighting Activity Eastbound Direction Figure 14: B27 Line Daily Boarding and Alighting Activity Northbound Direction Figure 15: B29, B31 Line Daily Boarding and Alighting Activity Eastbound Direction Figure 16: B22 AM Daily Boarding and Alighting Activity Westbound Direction Figure 17: B24 AM Daily Boarding and Alighting Activity Westbound Direction... 3 Figure 18: B27 AM Daily Boarding and Alighting Activity Southbound Direction Figure 19: B29 AM Daily Boarding and Alighting Activity Westbound Direction Figure 2: B21 AM Daily Boarding and Alighting Activity Eastbound Direction Figure 21: B25 AM Daily Boarding and Alighting Activity Eastbound Direction Figure 22: B27 AM Daily Boarding and Alighting Activity Northbound Direction Figure 23: B29 AM Daily Boarding and Alighting Activity Eastbound Direction Figure 24: B21 Line PM Boarding and Alighting Activity Westbound Direction Figure 25: B24 Line PM Boarding and Alighting Activity Westbound Direction Figure 26: B27 Line PM Boarding and Alighting Activity Southbound Direction Figure 27: B29 Line PM Boarding and Alighting Activity Westbound Direction... 4 Figure 28: B22 Line PM Boarding and Alighting Activity Eastbound Direction Figure 29: B24, B25 Line PM Boarding and Alighting Activity Eastbound Direction Figure 3: B27 Line PM Boarding and Alighting Activity Northbound Direction Figure 31: B29 Line PM Boarding and Alighting Activity Eastbound Direction Figure 32: B21, B22 Line Maximum Load by Trip Westbound Direction... 5 Figure 33: B21, B22 Line Maximum Load by Trip Eastbound Direction Figure 34: B24 Line Maximum Load by Trip Westbound Direction Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment ii

5 Figure 35: B24, B25 Line Maximum Load by Trip Eastbound Direction Figure 36: B27 Line Maximum Load by Trip Northbound Direction Figure 37: B27 Line Maximum Load by Trip Southbound Direction Figure 38: B29, B31 Line Maximum Load by Trip Westbound Direction Figure 39: B29, B31 Line Maximum Load by Trip Eastbound Direction Figure 4: B21, B22 Line Load Pattern Average Load per Trip Westbound Direction All Day Figure 41: B21, B22 Line Load Pattern Average Load per Trip Eastbound Direction All Day Figure 42: B24 Line Load Pattern Average Load per Trip Westbound Direction All Day... 6 Figure 43: B24, B25 Line Load Pattern Average Load per Trip Eastbound Direction All Day Figure 44: B27 Line Load Pattern Average Load per Trip Northbound Direction All Day Figure 45: B27 Line Load Pattern Average Load per Trip Southbound Direction All Day Figure 46: B29, B31 Line Load Pattern Average Load per Trip Westbound Direction All Day Figure 47: B29, B31 Line Load Pattern Average Load per Trip Eastbound Direction All Day Figure 48: B21, B22 Line Westbound Boardings/Alightings with Daily Load Pattern Figure 49: B21, B22 Line Eastbound Boardings/Alightings with Daily Load Pattern Figure 5: B24 Line Westbound Boardings/Alightings with Daily Load Pattern Figure 51: B24-25 Line Eastbound Boardings/Alightings with Daily Load Pattern Figure 52: B27 Line Northbound Boardings/Alightings with Daily Load Pattern... 7 Figure 53: B27 Line Southbound Boardings/Alightings with Daily Load Pattern Figure 54: B29-31 Line Westbound Boardings/Alightings with Daily Load Pattern Figure 55: B29-31 Line Eastbound Boardings/Alightings with Daily Load Pattern Figure 56: B21, B22 Actual Trip Run Time Westbound Direction Trips to New Carrollton Figure 57: B21, B22 Actual Trip Run Time Eastbound Direction Trips to Bowie State University* Figure 58: B24 Actual Trip Run Time Westbound Direction Trips to New Carrollton Figure 59: B24, B25 Actual Trip Run Time Eastbound Direction Trips to Bowie Park & Ride... 8 Figure 6: B27 Actual Trip Run Time Southbound Direction Trips to New Carrollton Figure 61: B27 Actual Trip Run Time Northbound Direction Trips to Bowie State University Figure 62: B29, B31 Actual Trip Run Time Westbound Direction Trips to New Carrollton Figure 63: B29, B31 Actual Trip Run Time Eastbound Direction Trips to Crofton Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment iii

6 List of Tables Table 1: Bowie Lines Route Patterns, Days of Service, and Span of Service... 1 Table 2: Bowie Lines Total Daily Trips Day of Week and Direction Table 3: Bowie Lines Westbound/Southbound Headways by Select Time of Day, Direction, and Location Table 4: Bowie Lines Eastbound/Northbound Headways by Select Time of Day, Direction, and Location 13 Table 5: Bowie Lines Ridership Table 6: Bowie Lines Average Daily Ridership Trend Data Last 5 Ridership Years Table 7: Bowie Lines Productivity Performance Table 8: Bowie Lines Top Ten Most Active Stops Westbound Direction By Time of Day Table 9: Bowie Lines Top Ten Most Active Stops Eastbound Direction By Time of Day Table 1: Maximum Load Point Locations on the B21-B22 Line Table 11: Maximum Load Point Locations on the B24-B25 Line Table 12: Maximum Load Point Locations on the B27 Line Table 13: Maximum Load Point Locations on the B29-B31 Line Table 14: Weekday On-Time Performance - % of Trips On-Time by Time of Day Table 15: Bowie Lines Average Difference Between Scheduled Run Time and Actual Run Time By Time of Day Table 16: Bowie Lines Bus Stops to be Considered for Consolidation Westbound Table 17: Bowie Lines Bus Stops to be Considered for Consolidation Eastbound Table 18: Bowie Lines Missing Bus Stop Signs Table 19: Bowie Lines Stops Missing a Bus Stop Pad* Table 2: Bowie Lines Stops Missing a Sidewalk*... 9 Table 21: Bowie Line Stops Missing Information Cases that Require Immediate Installation Table 22: Bowie Line Stops Missing Information Cases that Require Future (Long-term) Installation Table 23: Candidates for the Installation of a Trash Receptacle Table 24: Candidates for the Installation of a Shelter and Bench Table 25: Platform Hours to Revenue Hours Ratio by Day of Week Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment iv

7 1. Existing Service Summary 1.1 Service Overview The Bowie Lines include seven routes (B21, B22, B24, B25, B27, B29, and B31) operating in Prince George s County, Maryland, that connect various locations in Bowie and Crofton to the New Carrollton Metrorail Station. The Bowie Lines run primarily in an east-west direction and are comprised of four lines with seven routes. The B21 is a 13.4 mile route that runs from New Carrollton Metrorail Station in the west to Bowie State University to the east via U.S. 5 and Laurel Bowie Road. The B22 is a 16.6 mile route that runs from New Carrollton Metro in the west to Bowie State University to the east via U.S. 5 and a number of residential streets in Bowie. The B24 and B25 are routes that roughly run 14.2 miles and 15.6 miles respectively from New Carrollton Metrorail Station in the west to the Bowie Park & Ride in the east via Annapolis Road. The B27 is an 8.9 mile route that runs from New Carrollton Metrorail Station in the west to Bowie State University to the east via Lanham Severn Road. The B29 is a 14 mile route that runs from New Carrollton Metrorail Station in the west to Crofton Country Club to the east via U.S. 5 and Crain Highway. The B31 is a 1.9 mile route that runs from New Carrollton Metrorail Station in the west to Bowie Gateway Center to the east via U.S. 5. The service history of the Bowie Lines can be traced to private commuter bus services before the existence of the WMATA compact. Several lines provided service seven days a week from the Bowie- Crofton area to downtown Washington. Over the preceding decades, service has been changed drastically. Most notably, the western terminal of the routes has changed to correspond to the closest Metrorail station, eventually terminating at the New Carrollton Metrorail Station. In February 1989, the B21, B22, B24, and B25 were restructured into the routes that generally exist today. In 1999, WMATA took over service of the B29 from MTA and in 23, WMATA established the B31 to provide evening service to the Bowie Park & Ride. The seven routes of the Bowie Lines operate as either a suburban feeder/distributor service (B21/22 and B24/25) or a commuter based service (B27 and B29/31), with services running only on weekdays. The B21 and B22 operate all day until the early evenings. The B22 operates in the peak direction (westbound in the AM and eastbound in the PM) and the B21 runs in the counter-flow direction (eastbound in AM and westbound in PM). While the B22 operates through residential neighborhoods in Bowie, the B21 offers a more direct service between the Bowie Park & Ride and Bowie State University. The B24 and B25 are complementary services to one another, with the B24 running in the westbound direction and B25 running in the eastbound direction. Both routes run all day and follow the same alignment, except the B25 makes stops at the Bowie Health Center and along Health Center Drive. The B27 runs in both directions only during the AM peak period and an extended PM peak period. The B29 runs in both directions during the AM and PM peak periods, and the B31 runs in both directions during the evening. The routes are all shown in Figure 1. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 1

8 Major roads on which the B21 runs, from west to east, include: U.S. 5 (John Hanson Highway) Collington Rd/Laurel Bowie Road (Rt. 197) Major roads on which the B22 runs, from west to east, include: U.S. 5 (John Hanson Highway) Collington Rd (Rt. 197) Kembridge Drive Buckingham Drive Annapolis Road Race Track Road Old Chapel Road Laurel Bowie Road (Rt. 197) Major roads on which the B24 and B25 run, from west to east, include: Annapolis Road Moylan Drive Millstream Drive Belair Drive Tulip Grove Drive Collington Road (Rt. 197) Major roads on which the B27 runs, from west to east, include: Lanham Severn Road 9 th Street 11 th Street Laurel Bowie Road (Rt. 197) Major roads on which the B29 and B31 run, from west to east, include: U.S. 5 (John Hanson Highway) Collington Rd (Rt. 197) Evergreen Parkway U.S. 31 (Crain Highway) The Bowie Lines all provide service to the New Carrollton Metrorail Station. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 2

9 The B21 and B22 intersect with a number of other Metrobus Lines as well as routes run by other transit agencies. These lines include: The B21 and B22 intersect Metrobus Routes B24, B25, B27, B29, B31, C28, F4, F6, F12, F13, F14, G12, G13, G14, G16, 84, and 88 at the New Carrollton Metrorail Station. o The routes also intersect Prince George s County TheBus Routes 15X, 16, 21, and 21X and Maryland Transit Administration Route 921. o New Carrollton Metrorail Station also has connections to MARC Train (Penn Line), Amtrak, and Greyhound. The B21 and B22 intersect Metrobus Routes B24, B25, B29, B31, and C28 at the Bowie Park & Ride Lot. The B21 and B22 intersect Metrobus Routes B24 and B25 at the intersection of Collington Road and Kenhill Drive. The B21 intersects Metrobus Routes B24 and B25 at the intersection of Collington Road and Tulip Grove Drive. The B21 intersects Metrobus Routes B24 and B25 at the intersection of Collington Road and Annapolis Road. The B22 intersects Metrobus Routes B24 and B25 at the Market Place Shopping Center. The B21 and B22 intersect Metrobus Route B27 at Bowie State University. The B24 and B25 intersect with a number of other Metrobus Lines as well as routes run by other transit agencies. These lines include: The B24 and B25 intersect Metrobus Routes B21, B22, B27, B29, B31, C28, F4, F6, F12, F13, F14, G12, G13, G14, G16, T18, 84, and 88 at the New Carrollton Metrorail Station. o The routes also intersect Prince George s County TheBus Routes 15X, 16, 21, and 21X and Maryland Transit Administration Route 921. o New Carrollton Metrorail Station also has connections to MARC Train (Penn Line), Amtrak, and Greyhound. The B24 and B25 intersect Metrobus Routes B27, F4, F6, F13, G12, G13, G14, G16, and T18, and The Bus Route 15X at the intersection of Harkins Road and Annapolis Road. The B24 and B25 intersect Metrobus Routes B27, F13, G12, G13, G14, G16, and 84, and The Bus Route 15X and 16 at the intersection of Annapolis Road and 85 th Avenue. The B24 and B25 intersect Metrobus Routes B27, F13, G13, G14, and G16, and The Bus Route 15X at the intersection of Annapolis Road and Cipriano Road. The B24 and B25 intersect Metrobus Route F13 at the intersection of Annapolis Road and Whitfield Chapel Road. The B24 and B25 intersect Metrobus Route B21 at the intersection of Annapolis Road and Laurel Bowie Road. The B24 and B25 intersect Metrobus Route B21 at the intersection of Tulip Grove Drive and Collington Road. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 3

10 The B24 and B25 intersect Metrobus Routes B21 and B22 at the intersection of Collington Road and Kenhill Drive. The B24 and B25 intersect Metrobus Routes B21, B22, B29, B31, and C28 at the intersection of the Bowie Park & Ride Lot. The B25 intersects Metrobus Routes B31 and C28 at the intersection of Northview Drive and Health Center Drive. The B27 intersects with a number of other Metrobus Lines as well as routes run by other transit agencies. These lines include: The B27 intersects Metrobus Routes B21, B22, B24, B25, B29, B31, C28, F4, F6, F12, F13, F14, G12, G13, G14, G16, T18, 84, and 88 at the New Carrollton Metrorail Station. o The route also intersects Prince George s County TheBus Routes 15X, 16, 21, and 21X and Maryland Transit Administration Route 921. o New Carrollton Metrorail Station also has connections to MARC Train (Penn Line), Amtrak, and Greyhound. The B27 intersects Metrobus Routes B24, B25, F4, F6, F13, G12, G13, G14, G16, and T18, and TheBus Route 15X at the intersection of Harkins Road and Annapolis Road. The B27 intersects Metrobus Routes B24, B25, F13, G12, G13, G14, G16, and 84, and TheBus Route 15X and 16 at the intersection of Annapolis Road and 85 th Avenue. The B27 intersects Metrobus Routes B24, B25, F13, G13, G14, and G16, and TheBus Route 15X at the intersection of Annapolis Road and Cipriano Road. The B27 intersects Metrobus Routes B21 and B22 at Bowie State University. The B29 and B31 intersect with a number of other Metrobus Lines as well as routes run by other transit agencies. These lines include: The B29 and B31 intersect Metrobus Routes B21, B22, B24, B25, B27, C28, F4, F6, F12, F13, F14, G12, G13, G14, G16, 84, and 88 at the New Carrollton Metrorail Station. o The routes also intersect Prince George s County TheBus Routes 15X, 16, 21, and 21X and Maryland Transit Administration Route 921. o New Carrollton Metrorail Station also has connections to MARC Train (Penn Line), Amtrak, and Greyhound. The B29 and B31 intersect Metrobus Routes B21, B22, B24, B25, and C28 at the Bowie Park & Ride Lot. The B29 and B31 intersect Metrobus Routes B21, B22, B24, B25, and C28 at the intersection of Northview Drive and Collington Road. The B31 intersects Metrobus Routes B25 and C28 at the intersection of Northview Drive and Health Center Drive. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 4

11 To provide a demographic context for the two lines, Figure 2 shows the population density of the areas abutting the lines. Figure 3 shows low-income households in the areas abutting the lines. Figure 4 shows the percentage of minority populations abutting the lines. The data in the three maps shows that: Population Density is highest in the area along Annapolis Road between Harkins Road and Interstate 495 near the New Carrollton Metrorail Station, with a density of 2 to 5 persons per acre. This area is served by the B24, B25 and B27. The second densest area is the neighborhood along Collington Road between Mitchellville Road and Crain Highway, with a density of 1 to 2 persons per acre. This area is served only by the B31. All other neighborhoods adjacent to the lines have densities less than 1 persons per acre. Low-Income Households are most prevalent in the area around Harkins Road between Annapolis Road and the New Carrollton Metrorail Station, where 15 to 25 percent of households are below the poverty line. The remainder of the neighborhoods adjacent to the lines has fewer than 15 percent of households below the poverty line. Minority Populations are found along several segments of the lines. The highest concentrated neighborhoods are found along Lanham Severn Road, Annapolis Road, and U.S. 5, where more than 75 percent of residents are of a minority group. Other predominately minority neighborhoods include the areas around Bowie State University and neighborhoods west of Laurel Bowie Road/Collington Road, where 5 to 75 percent of the population is minority. Neighborhoods between Laurel Bowie Road/Collington Road and Crain Highway are comprised of minority populations between 25 to 5 percent. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 5

12 Figure 1: Bowie Lines Existing Routes Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 6

13 Figure 2: Bowie Lines 21 Population Density Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 7

14 Figure 3: Bowie Lines 29 Low-Income Households Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 8

15 Figure 4: Bowie Lines 21 Minority Population Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 9

16 1.2 Service Characteristics This section contains three summary tables for the Bowie Lines. Table 1 provides information on routings, days of service and span of service. Table 2 summarizes the number of daily trips on the line by day of week and Tables 3 and 4 show typical headways by time of day and route pattern. Each of these is outlined below. Table 1: Bowie Lines Route Patterns, Days of Service, and Span of Service Route B21, B22 1 B24, B25 3 B27 4 Terminals and Routing New Carrollton Metro to Bowie State University via U.S. 5 New Carrollton Metro to Bowie Park & Ride New Carrollton Metro to Bowie State University via Lanham Severn Road New Carrollton Metro to Crofton Country Club New Carrollton Metro to Gateway Center Days of Service 5 days/ week 5 days/ week 5 days/ week Weekday Span of Service* Westbound/Southbound Eastbound/Southbound 4:48 AM 2 to 8:25 PM 6:5 AM to 7:4 PM 5:4 AM to 7:54 PM 6:2 AM to 8: PM 6:25 AM to 9:36 PM 5:58 AM to 9:5 PM B days/ 6: AM to 5:52 PM 6:33 AM to 6:28 PM week B31 5 days/ 7:58 PM to 9:58 PM 7:28 PM to 9:28 PM week Source: WMATA Timetables * Start of First Trip to Start of Last Trip 1 The B21 operates in the eastbound direction in the AM and the westbound direction in the PM. The B22 operates in the westbound direction in AM and the eastbound direction in the PM. The span of service listed is the cumulative service between the two routes. 2 First WB trip begins from Old Chapel Road and Laurel Bowie Road. First WB trip that begins from Bowie State University starts at 5:55 AM. 3 The B24 operates all day in the westbound direction and the four last eastbound PM trips. The B25 operates all day in the eastbound direction. The span of service listed is the cumulative service between the two routes. 4 Service only operates during the AM and PM peak hours. No midday service provided. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 1

17 Table 2: Bowie Lines Total Daily Trips Day of Week and Direction Day of Week/Direction Route # of Daily Trips Weekday Westbound/Southbound B21 11 B22 12 B24 21 B27 13 B29 7 B31 3 Total Weekday Trips Westbound/Southbound 67 Weekday Eastbound /Northbound B21 8 B22 12 B24 4 B25 16 B27 13 B29 7 B31 3 Total Weekday Trips Eastbound/Northbound 63 Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 11

18 Table 3: Bowie Lines Westbound/Southbound Headways by Select Time of Day, Direction, and Location Time Period Location Route # of Trips Average Headway AM Peak (7: AM 8: AM) Crofton Country Club (based on trip start time) B Mid-Day (12: PM 1: PM) PM Peak (5: PM 6: PM) Bowie State University (based on trip start time) Bowie Park & Ride Lot (based on trip arrival time) The Market Place (Belair Center) (based on trip arrival time) New Carrollton Metro (based on trip arrival time) Bowie State University (based on trip start time) Bowie Park & Ride Lot (based on trip arrival time) The Market Place (Belair Center) (based on trip arrival time) New Carrollton Metro (based on trip arrival time) Crofton Country Club (based on trip start time) Bowie State University (based on trip start time) Bowie Park & Ride Lot (based on trip arrival time) The Market Place (Belair Center) (based on trip arrival time) New Carrollton Metro (based on trip arrival time) B B Combined 4 15 B B B Combined 6 1 B B Combined 3 2 B B B B Combined 8 8 B B B Combined 2 3 B B Combined 2 3 B B Combined 2 3 B B B Combined 4 15 B B Combined 2 6 B B B B B Combined 7 9 Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 12

19 Table 4: Bowie Lines Eastbound/Northbound Headways by Select Time of Day, Direction, and Location Time Period Location Route # of Trips Average Headway AM Peak New Carrollton Metro B (7: AM (based on trip start time) B : AM) B B Combined 6 1 The Market Place (Belair Center) (based on trip arrival time) B Mid-Day (12: PM 1: PM) PM Peak (5: PM 6: PM) Bowie Park & Ride Lot (based on trip arrival time) Bowie State University (based on trip arrival time) Crofton Country Club (based on trip arrival time) New Carrollton Metro (based on trip start time) The Market Place (Belair Center) (based on trip arrival time) Bowie Park & Ride Lot (based on trip arrival time) Bowie State University (based on trip arrival time) New Carrollton Metro (based on trip start time) The Market Place (Belair Center) (based on trip arrival time) Bowie Park & Ride Lot (based on trip arrival time) Bowie State University (based on trip arrival time) Crofton Country Club (based on trip arrival time) B B Combined 4 15 B B Combined 4 15 B B B Combined 2 3 B B B B B B B Combined 8 8 B B Combined 4 15 B B B Combined 6 1 B B Combined 4 15 B Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 13

20 2. Ridership and Productivity This section provides summary data for ridership and productivity on the Bowie Lines. Section 2.1 provides data on daily ridership as well as annual ridership trends over the last five years. Section 2.2 provides data on the line s performance relative to a series of productivity measures utilized by WMATA to track line performance. 2.1 Ridership Statistics The data in Table 5 shows that all of the Bowie Lines have low ridership, ranking near the bottom of the rankings both within the Maryland, as well as system-wide. The B27 and B29/31 are the weakest lines in WMATA s Maryland service area. There are several reasons for these routes low rankings. For the B27, ridership is limited in part because of the restricted service area due to the barrier the Amtrak right-ofway presents east of Lanham Severn Road. In addition, the B27 is within a short distance of other nearby Metrobus services (Routes G13, G14, and G16). For the B29, the Crofton area does not generate much ridership because the route only has seven roundtrips per day, which is low compared to other routes. For the B31, the service exists to provide evening access from New Carrolton Metro to the Bowie Park & Ride lot and the Bowie Town Center. In addition the B31 only has three roundtrips per day, which is low compared to other routes. Table 5: Bowie Lines Ridership Route Daily Ridership Jurisdiction Rank (MD) (out of 54 lines) Metrobus System Rank (out of 169 lines) Meets WMATA Standard?* B21, B Yes B24, B25 1, Yes B No B29, B No Source: WMATA Productivity Report Generated December 212 *WMATA standards for a line to be considered performing reasonably - Ridership: Daily Weekday Ridership equal to or exceeds 457 riders per day Average daily ridership trends over the last five years for the Bowie Lines are summarized in Table 6 and shown in Figure 5. Table 6: Bowie Lines Average Daily Ridership Trend Data Last 5 Ridership Years Route FY 28 FY 29 FY 21 FY 211 FY 212 B21, B B24, B B B29, B Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 14

21 The data in Figure 5 and Table 6 show a generally steady increase in ridership over a five year period, with an increase in ridership of approximately 14% across all lines. The B24/B25 has the largest daily ridership over the last five fiscal years. The only line that has shown any significant increase in ridership is the B21/B22 (with 15 additional riders between 28 and 212). The B24/B25, B27, and B29/B31 have only relative increases in ridership, with each line increasing between 3 to 6 riders over the five fiscal years. The increase in ridership along the B21/B22 could be attributed to more riders utilizing the Bowie Park & Ride. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 15

22 Technical Memorandum: #1: Transit Service Assessment 16 Figure 5: Bowie Lines Average Daily Ridership Trends Past Five Ridership Years* 1,2 Bowie Lines Average Daily Ridership Trends - Past 5 Fiscal Years 1, FY 28 FY 29 FY 21 FY 211 FY 212 Source: WMATA Monthly Ridership by Month and Route (June 27-July 212) *Fiscal Year defined as June-July. B21, B22 B24, B25 B27 B29, B31

23 2.2 Productivity Data Bowie Lines productivity data is shown below in Table 7. Table 7: Bowie Lines Productivity Performance Performance Measure Actual Jurisdiction Rank (MD) Metrobus System Rank Meets WMATA Standard? B21, B22 (out of 54 Lines) (out of 169 Lines) Fare Recovery 32.6% Yes Boardings/Trip Yes Subsidy/Passenger $ Yes Boardings Per Revenue Mile Yes B24, B25 (out of 54 Lines) (out of 169 Lines) Fare Recovery 22.8% Yes Boardings/Trip Yes Subsidy/Passenger $ Yes Boardings Per Revenue Mile Yes B27 (out of 54 Lines) (out of 169 Lines) Fare Recovery 22.8% Yes Boardings/Trip Yes Subsidy/Passenger $ Yes Boardings Per Revenue Mile Yes B29, B31 (out of 54 Lines) (out of 169 Lines) Fare Recovery 21.7% Yes Boardings/Trip Yes Subsidy/Passenger $ Yes Boardings Per Revenue Mile No Source: WMATA Productivity Measures, January 212 Note: WMATA Service Standards for a Route to be Considered Performing Reasonably Fare Recovery: Weekday equal to or exceeds 15.8% Riders/Trip: Weekday - equal to or exceeds 1.4 Subsidy/Passenger: Weekday - equal to or less than $4.47 Riders/Revenue Mile: Weekday equal to or greater than 1.2 The data in Table 7 show that many of the Bowie Lines are among the least productive lines when measured against lines that run in Maryland as well as lines throughout the Metrobus system. For the most part, the lines are ranked near the bottom third in comparison to other Maryland routes and the entire Metrobus system. The B29/B31 is ranked near the bottom for almost every measure of performance, especially in regards to other routes in Maryland, and fails to meet the WMATA standard of boardings per revenue mile. The one exception to poor performance measures is the B21/B22, which is ranked in the top third of Maryland and the entire Metrobus system when it comes to fare recovery and subsidy per passenger. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 17

24 3. Boarding and Alighting Activity by Stop In order to provide an understanding of the distribution of boarding and alighting activity along the Bowie Lines, a series of figures and tables are included below. Figure 6 shows boarding-alighting activity by stop in the westbound direction and Figure 7 shows boarding-alighting activity by stop in the eastbound direction. Figures 8 through 31 show in graphical form the segment by segment boarding and alighting data. Finally, Tables 8 and 9 identify the top 1 bus stops on the line in terms of total daily on-off activity, for each direction. The data in the figures and tables below show a fairly uneven distribution of boardings and alightings along the Bowie Lines, with the heaviest concentrations of boarding-alighting activity at the terminal ends of each line (e.g. New Carrollton Metro, Bowie Park & Ride, and Bowie State University). Other key activity is at Annapolis Road near Interstate 495 and the Market Place (Belair Center), which are both near key commercial centers. The distribution of riders shows that a majority of riders are using the routes to access the terminal ends of each line and few riders are using the routes for stops in between the terminal ends. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 18

25 Figure 6: Bowie Lines Daily Boarding and Alighting Activity Westbound Direction Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 19

26 Figure 7: Bowie Lines Daily Boarding and Alighting Activity Eastbound Direction Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 2

27 Technical Memorandum: #1: Transit Service Assessment Figure 8: B21, B22 Line Daily Boarding and Alighting Activity Westbound Direction 6 B21, B22 Westbound Boardings & Alightings by Line Segment - All Day Bowie State University to Laurel Bowie Rd & Old Chapel Rd 9 Laurel Bowie Rd & Old Chapel Rd to Bowie Park & Ride Boardings Alightings Bowie Park & Ride to New Carrollton Source: WMATA On-Board Riding Checks (Collected 212)

28 Technical Memorandum: #1: Transit Service Assessment Figure 9: B24, B25 Line Daily Boarding and Alighting Activity Westbound Direction 6 B24, B25 Westbound Boardings & Alightings by Line Segment - All Day Bowie Park & Ride to Tulip Grove Dr & Collington Rd Tulip Grove Dr & Collington Rd to Annapolis Rd & Laurel Bowie Rd 11 Annapolis Rd & Laurel Bowie Rd to Annapolis Rd & Enterprise Rd 35 Annapolis Rd & Enterprise Rd to Annapolis Rd & Lanham Station Rd 43 Annapolis Rd & Lanham Station Rd to New Carrollton Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

29 Technical Memorandum: #1: Transit Service Assessment Figure 1: B27 Line Daily Boarding and Alighting Activity Southbound Direction 6 B27 Southbound Boardings & Alightings by Line Segment - All Day Bowie State University to Lanham Severn Rd & Glen Dale Rd 3 9 Lanham Severn Rd & Glen Dale Rd to Annapolis Rd & Lanham Station Rd Boardings Alightings 17 Annapolis Rd & Lanham Station Rd to New Carrollton Source: WMATA On-Board Riding Checks (Collected 212)

30 Technical Memorandum: #1: Transit Service Assessment 24 Figure 11: B29, B31 Line Daily Boarding and Alighting Activity Westbound Direction 6 B29, B31 Westbound Boardings & Alightings by Line Segment - All Day Crofton Country Club to Mitchellville Rd & Harbour Way Mitchellville Rd & Harbour Way to Bowie Park & Ride 1 Bowie Park & Ride to New Carrollton Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

31 Technical Memorandum: #1: Transit Service Assessment Figure 12: B21, B22 Line Daily Boarding and Alighting Activity Eastbound Direction 6 B21, B22 Eastbound Boardings & Alightings by Line Segment - All Day New Carrollton to Bowie Park & Ride Bowie Park & Ride to Laurel Bowie Rd & Old Chapel Rd 41 Boardings Alightings 1 Laurel Bowie Rd & Old Chapel Rd to Bowie State University Source: WMATA On-Board Riding Checks (Collected 212)

32 Technical Memorandum: #1: Transit Service Assessment Figure 13: B24, B25 Line Daily Boarding and Alighting Activity Eastbound Direction 6 B24, B25 Eastbound Boardings & Alightings by Line Segment - All Day New Carrollton to Annapolis Rd & Lanham Station Rd Annapolis Rd & Lanham Station Rd to Annapolis Rd & Enterprise Rd Annapolis Rd & Enterprise Rd to Annapolis Rd & Laurel Bowie Rd Boardings Alightings Annapolis Rd & Laurel Bowie Rd to Tulip Grove Dr & Collington Rd Tulip Grove Dr & Collington Rd to Bowie Park & Ride Source: WMATA On-Board Riding Checks (Collected 212)

33 Technical Memorandum: #1: Transit Service Assessment Figure 14: B27 Line Daily Boarding and Alighting Activity Northbound Direction 6 B27 Northbound Boardings & Alightings by Line Segment - All Day New Carrollton to Annapolis Rd & Lanham Station Rd 12 8 Annapolis Rd & Lanham Station Rd to Lanham Severn Rd & Glen Dale Rd Boardings Alightings Lanham Severn Rd & Glen Dale Rd to Bowie State University Source: Derived WMATA On-Board Riding Checks (Collected 212)

34 Technical Memorandum: #1: Transit Service Assessment 28 Figure 15: B29, B31 Line Daily Boarding and Alighting Activity Eastbound Direction 6 B29, B31 Eastbound Boardings & Alightings by Line Segment - All Day New Carrollton to Bowie Park & Ride Bowie Park & Ride to Mitchellville Rd & Harbour Way 3 Boardings Alightings Mitchellville Rd & Harbour Way to Crofton Country Club Source: WMATA On-Board Riding Checks (Collected 212)

35 Technical Memorandum: #1: Transit Service Assessment 29 Figure 16: B22 AM Daily Boarding and Alighting Activity Westbound Direction 2 B22 Westbound Boardings & Alightings by Line Segment - AM Peak Bowie State University to Laurel Bowie Rd & Old Chapel Rd 2 Laurel Bowie Rd & Old Chapel Rd to Bowie Park & Ride Boardings Alightings 5 Bowie Park & Ride to New Carrollton Source: WMATA On-Board Riding Checks (Collected 212)

36 Technical Memorandum: #1: Transit Service Assessment Figure 17: B24 AM Daily Boarding and Alighting Activity Westbound Direction 2 B24 Westbound Boardings & Alightings by Line Segment - AM Peak Bowie Park & Ride to Tulip Grove Dr & Collington Rd 22 Tulip Grove Dr & Collington Rd to Annapolis Rd & Laurel Bowie Rd Annapolis Rd & Laurel Bowie Rd to Annapolis Rd & Enterprise Rd Boardings Alightings Annapolis Rd & Enterprise Rd to Annapolis Rd & Lanham Station Rd 7 Annapolis Rd & Lanham Station Rd to New Carrollton Source: WMATA On-Board Riding Checks (Collected 212)

37 Technical Memorandum: #1: Transit Service Assessment 31 Figure 18: B27 AM Daily Boarding and Alighting Activity Southbound Direction 2 B27 Southbound Boardings & Alightings by Line Segment - AM Peak Bowie State University to Lanham Severn Rd & Glen Dale Rd Lanham Severn Rd & Glen Dale Rd to Annapolis Rd & Lanham Station Rd 2 6 Annapolis Rd & Lanham Station Rd to New Carrollton Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

38 Technical Memorandum: #1: Transit Service Assessment Figure 19: B29 AM Daily Boarding and Alighting Activity Westbound Direction 2 B29 Westbound Boardings & Alightings by Line Segment - AM Peak Crofton Country Club to Mitchellville Rd & Harbour Way Mitchellville Rd & Harbour Way to Bowie Park & Ride Bowie Park & Ride to New Carrollton Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

39 Technical Memorandum: #1: Transit Service Assessment Figure 2: B21 AM Daily Boarding and Alighting Activity Eastbound Direction 2 B21 Eastbound Boardings & Alightings by Line Segment - AM Peak New Carrollton to Bowie Park & Ride Bowie Park & Ride to Laurel Bowie Rd & Old Chapel Rd Boardings Alightings Laurel Bowie Rd & Old Chapel Rd to Bowie State University Source: WMATA On-Board Riding Checks (Collected 212)

40 Technical Memorandum: #1: Transit Service Assessment 34 Figure 21: B25 AM Daily Boarding and Alighting Activity Eastbound Direction 2 B25 Eastbound Boardings & Alightings by Line Segment - AM Peak New Carrollton to Annapolis Rd & Lanham Station Rd 5 17 Annapolis Rd & Lanham Station Rd to Annapolis Rd & Enterprise Rd Annapolis Rd & Enterprise Rd to Annapolis Rd & Laurel Bowie Rd Annapolis Rd & Laurel Bowie Rd to Tulip Grove Dr & Collington Rd Tulip Grove Dr & Collington Rd to Bowie Park & Ride Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

41 Technical Memorandum: #1: Transit Service Assessment 35 Figure 22: B27 AM Daily Boarding and Alighting Activity Northbound Direction 2 B27 Northbound Boardings & Alightings by Line Segment - AM Peak New Carrollton to Annapolis Rd & Lanham Station Rd Annapolis Rd & Lanham Station Rd to Lanham Severn Rd & Glen Dale Rd Lanham Severn Rd & Glen Dale Rd to Bowie State University 2 Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

42 Technical Memorandum: #1: Transit Service Assessment 36 3 Figure 23: B29 AM Daily Boarding and Alighting Activity Eastbound Direction 2 B29 Eastbound Boardings & Alightings by Line Segment - AM Peak New Carrollton to Bowie Park & Ride Bowie Park & Ride to Mitchellville Rd & Harbour Way Boardings Alightings Mitchellville Rd & Harbour Way to Crofton Country Club Source: WMATA On-Board Riding Checks (Collected 212)

43 Technical Memorandum: #1: Transit Service Assessment 37 6 Figure 24: B21 Line PM Boarding and Alighting Activity Westbound Direction 2 B21 Westbound Boardings & Alightings by Line Segment - PM Peak Bowie State University to Laurel Bowie Rd & Old Chapel Rd Laurel Bowie Rd & Old Chapel Rd to Bowie Park & Ride Bowie Park & Ride to New Carrollton Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

44 Technical Memorandum: #1: Transit Service Assessment Figure 25: B24 Line PM Boarding and Alighting Activity Westbound Direction 2 B24 Westbound Boardings & Alightings by Line Segment - PM Peak Bowie Park & Ride to Tulip Grove Dr & Collington Rd 1 1 Tulip Grove Dr & Collington Rd to Annapolis Rd & Laurel Bowie Rd 18 Annapolis Rd & Laurel Bowie Rd to Annapolis Rd & Enterprise Rd 4 33 Annapolis Rd & Enterprise Rd to Annapolis Rd & Lanham Station Rd 8 11 Annapolis Rd & Lanham Station Rd to New Carrollton Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

45 Technical Memorandum: #1: Transit Service Assessment Figure 26: B27 Line PM Boarding and Alighting Activity Southbound Direction 2 B27 Southbound Boardings & Alightings by Line Segment - PM Peak Bowie State University to Lanham Severn Rd & Glen Dale Rd 3 11 Lanham Severn Rd & Glen Dale Rd to Annapolis Rd & Lanham Station Rd 6 8 Annapolis Rd & Lanham Station Rd to New Carrollton Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

46 Technical Memorandum: #1: Transit Service Assessment 4 Figure 27: B29 Line PM Boarding and Alighting Activity Westbound Direction 2 B29 Westbound Boardings & Alightings by Line Segment - PM Peak Crofton Country Club to Mitchellville Rd & Harbour Way Mitchellville Rd & Harbour Way to Bowie Park & Ride Bowie Park & Ride to New Carrollton Boardings Alightings Source: WMATA On-Board Riding Checks (Collected 212)

47 Technical Memorandum: #1: Transit Service Assessment Figure 28: B22 Line PM Boarding and Alighting Activity Eastbound Direction 2 B22 Eastbound Boardings & Alightings by Line Segment - PM Peak New Carrollton to Bowie Park & Ride Bowie Park & Ride to Laurel Bowie Rd & Old Chapel Rd Boardings Alightings Laurel Bowie Rd & Old Chapel Rd to Bowie State University Source: WMATA On-Board Riding Checks (Collected 212)

48 Technical Memorandum: #1: Transit Service Assessment 42 Figure 29: B24, B25 Line PM Boarding and Alighting Activity Eastbound Direction 2 B24, B25 Eastbound Boardings & Alightings by Line Segment - PM Peak New Carrollton to Annapolis Rd & Lanham Station Rd 1 Annapolis Rd & Lanham Station Rd to Annapolis Rd & Enterprise Rd 3 31 Annapolis Rd & Enterprise Rd to Annapolis Rd & Laurel Bowie Rd Boardings Alightings 1 21 Annapolis Rd & Laurel Bowie Rd to Tulip Grove Dr & Collington Rd 5 4 Tulip Grove Dr & Collington Rd to Bowie Park & Ride Source: WMATA On-Board Riding Checks (Collected 212)

49 Technical Memorandum: #1: Transit Service Assessment 43 Figure 3: B27 Line PM Boarding and Alighting Activity Northbound Direction 2 B27 Northbound Boardings & Alightings by Line Segment - PM Peak New Carrollton to Annapolis Rd & Lanham Station Rd Annapolis Rd & Lanham Station Rd to Lanham Severn Rd & Glen Dale Rd Boardings Alightings Lanham Severn Rd & Glen Dale Rd to Bowie State University Source: WMATA On-Board Riding Checks (Collected 212)

50 Technical Memorandum: #1: Transit Service Assessment 44 Figure 31: B29 Line PM Boarding and Alighting Activity Eastbound Direction 2 B29 Eastbound Boardings & Alightings by Line Segment - PM Peak New Carrollton to Bowie Park & Ride Bowie Park & Ride to Mitchellville Rd & Harbour Way 16 Boardings Alightings 3 Mitchellville Rd & Harbour Way to Crofton Country Club Source: WMATA On-Board Riding Checks (Collected 212)

51 Table 8: Bowie Lines Top Ten Most Active Stops Westbound Direction By Time of Day Stop Route Boardings Alightings Total Activity Westbound AM Peak (7:-8: AM) New Carrollton Station B21, B22, B24, B27, B29, B Bowie Park & Ride Lot B21, B22, B24, B29, B Crofton Country Club B29, B th St + Chapel Ave B Harkins Rd + Annapolis Rd B24, B Northview Dr + Collington Rd B21, B22, B24, B27, B29, B Collington Rd + Mitchellville Rd B29, B Lanham-Severn Rd + 94 th Ave B Bowie State University B21, B22, B Annapolis Rd + Fontana Dr B Westbound Mid-Day (12:-1: PM) New Carrollton Station B21, B22, B24, B27, B29, B Bowie State University B21, B22, B Northview Dr + Collington Rd B21, B22, B24, B27, B29, B Annapolis Rd + Washington La B Annapolis Rd + 85 th Ave B24, B Bowie Park & Ride Lot B21, B22, B24, B29, B Annapolis Rd + Glenn Dale Rd B Annapolis Rd + Whitfield Chapel Rd B Millstream Dr + Marquette La B The Market Place + Sage La B22, B Westbound PM Peak (5:-6: PM) New Carrollton Station B21, B22, B24, B27, B29, B Bowie State University B21, B22, B Annapolis Rd + 85 th Ave B24, B Annapolis Rd + West Lanham Dr B24, B Northview Dr + Collington Rd B21, B22, B24, B27, B29, B Laurel-Bowie Rd + Old Chapel Rd (N) B21, B Annapolis Rd + Glenn Dale Blvd B Annapolis Rd + Whitfield Chapel Rd B Annapolis Rd + Riverdale Rd B24, B Annapolis Rd + Seabrook Rd B Source: WMATA Ridecheck Data- December 212-January 213 Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 45

52 Table 9: Bowie Lines Top Ten Most Active Stops Eastbound Direction By Time of Day Total Activity Stop Route Boardings Alightings Eastbound AM Peak (7:-8: AM) B21, B22, B24, B25, B27, B29, New Carrollton Station B Bowie State University B21, B22, B Annapolis Rd + 85 th Ave B24, B25, B Annapolis Rd + Carter Ave B24, B Annapolis Rd + Washington La B24, B Bowie Park & Ride Lot B21, B22, B24, B25, B29, B Annapolis Rd + Riverdale Rd B24, B25, B Mitchellville Rd + Harbour Way B29, B Mitchellville Rd + Heritage Blvd B29, B Laurel-Bowie Rd + Annapolis Rd B Eastbound Mid-Day (12:-1: PM) B21, B22, B24, B25, B27, B29, B New Carrollton Station Annapolis Rd + 85 th Ave B24, B25, B Bowie State University B21, B22, B Annapolis Rd + Ellerbie St B24, B Annapolis Rd + Whitfield Chapel B24, B25 Rd Kembridge Dr + Kingsfield La B Annapolis Rd + Forbes Blvd B24, B Annapolis Rd + Sir Lancelot Dr B24, B Northview Dr + Collington Rd B21, B22, B24, B25, B29, B Annapolis Rd + Lanham Station Rd B24, B25, B Eastbound PM Peak (5:-6: PM) New Carrollton Station B21, B22, B24, B25, B27, B29, B Bowie Park & Ride Lot B21, B22, B24, B25, B29, B Annapolis Rd + Glenn Dale Rd B24, B Crofton Country Club B29, B Bowie State University B21, B22, B th St + Railroad Ave (Chapel Ave) B Health Center Dr + Senior Center B Annapolis Rd + #797 B24, B25, B Annapolis Rd + Lakeview La B24, B Annapolis Rd + Sir Lancelot Dr B24, B Source: WMATA Ridecheck Data- December 212-January 213 Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 46

53 4. Passenger Loads and Loading Patterns The data in this section is focused on providing an understanding of passenger loads and loading patterns on the Bowie Lines. The first set of data, outlined below, shows the peak load point on the line by direction and time of day. The second set of data shows passenger loads by individual trip and direction to help determine if there are crowding issues on the line during different times of the day. Finally, data is provided on loading patterns along the line to determine the distribution of passenger loads and where the heaviest loads occur. The maximum load points by direction and time of day are shown below in Tables The maximum loads by trip and direction are presented in Figures (northbound and southbound) and the load pattern data by time period and direction are presented in Figures Table 1: Maximum Load Point Locations on the B21-B22 Line Time Period Direction Location Maximum Load AM Peak Westbound Bowie Park & Ride 41 Mid-Day Westbound Bowie Park & Ride 27 PM Peak Westbound Northview Drive & Collington Road 13 AM Peak Eastbound Laurel Bowie Road & Maddox Lane 25 Mid-Day Eastbound New Carrollton Metro 33 PM Peak Eastbound New Carrollton Metro 36 Table 11: Maximum Load Point Locations on the B24-B25 Line Time Period Direction Location Maximum Load AM Peak Westbound Annapolis Road & Whitfield Chapel Road 35 Mid-Day Westbound Annapolis Road & Washington Lane 39 PM Peak Westbound Annapolis Road & Fontana Drive 25 AM Peak Eastbound Annapolis Road & Whitfield Chapel Road 46 Mid-Day Eastbound Annapolis Road & Lanham Station Road 3 PM Peak Eastbound New Carrollton Metro 25 Table 12: Maximum Load Point Locations on the B27 Line Time Period Direction Location Maximum Load AM Peak Southbound Annapolis Road & Princess Garden Parkway 22 PM Peak Southbound Lanham Severn Road & 98 th Avenue/ Annapolis Road 15 & Riverdale Road AM Peak Northbound Lanham Severn Road & 94 th Avenue 17 PM Peak Northbound New Carrollton Metro 18 *The B27 does not run mid-day. Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 47

54 Table 13: Maximum Load Point Locations on the B29-B31 Line Time Period Direction Location Maximum Load AM Peak Westbound Northview Drive & Collington Road 4 PM Peak Westbound Collington Road & Mitchellville Road 8 AM Peak Eastbound New Carrollton Metro 12 PM Peak Eastbound New Carrollton Metro 33 *The B29-31 does not run mid-day. The data in Table 1 summarizes the maximum load points for the B21/B22. The data shows that during most periods, regardless of the direction, maximum load points are at the western end of the routes, either at the Bowie Park & Ride or the New Carrollton Metro Station. Westbound trips have a maximum load of 41 during the AM peak and 27 during the midday at the Bowie Park & Ride. Eastbound trips have a maximum load of 33 during the midday and 36 during the PM peak at the New Carrollton Metro. This indicates that riders are using the B21/B22 as a connection between the Bowie Park & Ride and the New Carrollton Metro Station. The data in Table 11 and 12 summarizes the maximum load points for the B24/B25 and the B27. The data shows that during most periods, regardless of direction, maximum load points are centered on Annapolis Road between Riverdale Road and Whitfield Chapel Road. For the B24/B25, westbound trips have a maximum load of 35 during the AM peak at Annapolis Road and Whitfield Chapel Road and 39 during the midday at Annapolis Road and Washington Lane. Eastbound trips have a maximum load of 46 during the AM Peak at Annapolis Road and Whitfield Chapel Road and 3 during the midday at Annapolis Road and Lanham Station Road. For the B27, southbound trips have a maximum load of 22 during the AM peak at Annapolis Road and Princess Garden Parkway. Eastbound trips have a maximum load of 18 during the PM Peak at the New Carrollton Metro. Despite most maximum load points being located along the shopping and employment centers around Annapolis Road and Interstate 495, a majority of riders still board and alight at the New Carrollton Metro. This suggests that riders are using the B24/B25 and the B27 to connect to shopping and employment around Annapolis Road and Interstate 495. This also shows that regardless of the direction, very few end to end riders exist who use the route as a way to connect from either terminal end (i.e., to/from New Carrollton to the Bowie Park & Ride or Bowie State University). The data in Table 13 shows the maximum load points for the B29/B31. The data is similar to the findings of the B21/B22 in that that during most periods, regardless of the direction, maximum load points are at the western end of the routes, either at the Bowie Park & Ride or the New Carrollton Metro Station. Westbound trips have a maximum load of 4 during the AM peak at Northview Drive and Collington Road (next to the Bowie Park & Ride). Eastbound trips have a maximum load of 33 during the PM peak at the New Carrollton Metro. This suggests that riders are using the B29/B31 as a connection between the Bowie Park & Ride and the New Carrollton Metro Station. Maximum passenger load per trip data is shown in Figures Throughout all the Bowie Line routes and on all trips, there are only three trips where loads exceed 4 passengers. These runs include the westbound B22 at 6:25AM, the eastbound B25 at 8:5AM, and the westbound B29 at 6:AM. All of these trips are within the WMATA peak period load standards of 1.2 passengers per seat (roughly 48 passengers). Metrobus Service Evaluation Study - Bowie Lines Technical Memorandum: #1: Transit Service Assessment 48

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