Removing Paper from the Claim INSURANCE USE CASE. Using Scanning Technology to Speed Insurance Claims Processing CANON SOLUTIONS GENERAL OVERVIEW

Size: px
Start display at page:

Download "Removing Paper from the Claim INSURANCE USE CASE. Using Scanning Technology to Speed Insurance Claims Processing CANON SOLUTIONS GENERAL OVERVIEW"

Transcription

1 Removing Paper from the Claim Using Scanning Technology to Speed Insurance Claims Processing INSURANCE USE CASE CANON SOLUTIONS GENERAL OVERVIEW Introduction This report discusses a typical case of a driver who has been involved in a car accident. The case walks through the insurance claim the driver makes, showing how, with the help of scanning equipment, the case can be managed in an efficient and timely way. Background Over the past few years the Acme Consolidated Insurance Company (Acme) has moved from a paper-based claim processing system to one that today is virtually paper free. Acme had been looking at process improvement for some time and as they revised their workflows, one of the quick-wins was to use scanning technology to remove paper wherever possible. Claims forms are still sent out to customers to complete by hand, and as many of those entities associated with a typical claim (e.g. repair garages, police, damage assessors etc.) still produce reports on paper, so scanners have been installed to convert the paper forms to electronic documents that can then be added to the existing case management system. Electronic documents can also be accepted into the case management system, but this remains an ad-hoc process.

2 Document scanners have been installed in a central location to create a digital mailroom to convert the bulk of the paper arriving at the insurance company. Other scanners are placed in various office locations to make it easy to convert additional documents and get them into the workflow for processing. Desktop scanners ranging from pages-perminute and might be better suited for this type of application. The Driver Following a car accident that resulted in a hospital stay and a badly damaged car, the driver contacted his insurance company, Acme, to make a claim. After taking some preliminary details to start the case in their system, Acme mails the driver a bar-coded claim form so he can provide the complete details of the accident. The driver completes the form sent by the insurance company, signs it, and mails it back, along with a copy of the police accident report. The driver claims that he lost control of the car as a result of poor workmanship by his local garage, which carried out routine maintenance on the car a few days prior to the accident. Figure 1: What would you say are the three biggest issues caused by paperbased processes in your organization? There are many reasons for looking at paper-free processes to improve business performance. AIIM research 1 shows some of the top issues with paper that such projects could identify as potential improvement areas.

3 CUSTOMER ISSUES Processing the Claim Following notification of the accident, Acme arranges to have the vehicle transported to one of their approved repair centers. The repair center assesses the car, takes photographs, and completes a repair estimate. The repair center has its own scanner and sends a document package via a cloud application to the insurance company, where it is routed through the front-end capture system. As the driver is claiming negligence on the part of another garage as a contributing factor to the accident, the insurance company also sends an adjuster out to inspect the vehicle. As an independent expert, the adjuster takes his own photographs to back up the results of his report. The adjuster completes his paper report and sends it with the photographs to Acme. As soon as the report documents arrive, they are immediately scanned in the digital mailroom. As they are scanned, capture software identifies that the forms are related to a car accident and routes them to the correct workflow. The capture software is capable of identifying the documents via barcode, when available, or searchable PDF. The case management software is then able to identify whether all the required documents are available and facilitate the claim process, highlighting that the driver s case is awaiting action. All of the paperwork has been scanned and added to the case management system, along with any related electronic correspondence such as , so the case manager is quickly able to assess all the details and come to a conclusion. The case manager also alerts the legal department as the offending garage has refuted their potential liability. The advising lawyer, based at the head office, is looped into the claim through the case management system. As all of the documentation is now electronic, the lawyer is able to offer a quick review of the case. She scans in a supporting document describing a similar case using her desktop scanner, and tags it into the case file.

4 CANON DELIVERS A SPEEDY SCANNING SOLUTION Due to the serious damage, Acme makes the driver an offer to write-off the car and pay him what they feel is the value. The driver is unhappy with the value the insurance company suggests so he does a web search for similar cars to his for sale. He prints off several listings for cars of the same make and in similar condition to highlight the difference in price and sends them to the insurance company with an accompanying letter quoting the claim number. When the document arrives in the digital mailroom, the claim number is recognized through OCR, the document is routed to the case file, and the case manager is alerted. The driver then waits a few days and calls to find out the status of his claim. The help desk agent is able to tell the driver that they have received the listings and that the claim is in the manager s workflow for attention the following day. Within a few days the driver receives a revised offer for his vehicle from the insurance company. As the revised offer is much closer to the amount he was expecting, they are able to agree and the case is settled. Once the case has been closed, an automated archive procedure is initiated. This ensures that the records management system is updated with a fully compliant (and searchable) electronic records set. Figure 2: Have you made any of the following processes capture-enabled or paper-free? AIIM research 1 shows that amongst the many processes that can be made paper-free, case-based claims processes are at 42%. This illustrates a mature use of the technology but with significant further potential.

5 SUMMARY The move from a paper-based claims process to one using scanning at various points to get all relevant documents into the case management system, could make the processing of claims more efficient while at the same time improving visibility and communication, both internally and with customers. While there are still further steps the insurance company could take to remove paper further down the claims process (electronic forms etc.), using scanners to get workflows paper-free helps enable many performance improvements. Alternatively In an alternative scenario, where the case system remained a paper one, the process could have suffered from a number of challenges requiring additional resource and resulting in poorer communications both internal and external: The case manager could have to manually check that all the required information was available. Internal and external enquires relating to a case could have diverted the case manager away from core work. Photocopying of case file documents could be inevitable, adding to costs, causing delay, and adding risk to the recovery process. Service response to the driver could have been much slower, and the overall processing time of the claim could have been longer, possibly adding extra hire car costs to the claim. The audit trail from documents received right through to the records archive could have relied on manual registration, followed by either scanning prior to archive, or yet more paper file cabinets. References 1. AIIM Industry Watch, July 2013, Winning the Paper Wars capture the content and mobilize the process troops CANON and IMAGERUNNER are registered trademarks of Canon Inc. in the United States and may also be registered trademarks or trademarks in other countries. IMAGEANYWARE is a trademark of Canon. All other referenced product names and marks are trademarks of their respective owners and are hereby acknowledged. Some items may not be available at this time; please check for availability. Products are shown with optional accessories. Specifications and availability subject to change without notice Canon U.S.A., Inc. All rights reserved.

Legal Services & Document Scanning LEGAL USE CASE. When is it useful? CANON SOLUTIONS GENERAL OVERVIEW

Legal Services & Document Scanning LEGAL USE CASE. When is it useful? CANON SOLUTIONS GENERAL OVERVIEW Legal Services & Document Scanning When is it useful? LEGAL USE CASE CANON SOLUTIONS GENERAL OVERVIEW Introduction While there are many types of law practiced within the transactional and litigation segments,

More information

AIIM Article. Legal Services & Document Scanning - When is it useful? Sponsored by

AIIM Article. Legal Services & Document Scanning - When is it useful? Sponsored by AIIM Article Legal Services & Document Scanning - When is it useful? Sponsored by Introduction While there are many types of law practiced within the transactional and litigation segments, they are all

More information

Document Scanning in Healthcare HEALTHCARE USE CASE CANON SOLUTIONS GENERAL OVERVIEW

Document Scanning in Healthcare HEALTHCARE USE CASE CANON SOLUTIONS GENERAL OVERVIEW Document Scanning in Healthcare HEALTHCARE USE CASE CANON SOLUTIONS GENERAL OVERVIEW In healthcare today, hospitals, clinics, and practices of all sorts are subject to meeting strict regulatory guidelines

More information

Intelligent Data Capturing and Indexing

Intelligent Data Capturing and Indexing Intelligent Data Capturing and Indexing Scan Manager Version 4 Intelligent Data Capturing and Indexing Scan Manager seamlessly integrates with Canon s devices and DR-Series scanners for optimal performance

More information

SPEND LESS TIME WITH PAPER. MORE TIME WITH CARS. Intelligent Dealer Electronic Archiving System

SPEND LESS TIME WITH PAPER. MORE TIME WITH CARS. Intelligent Dealer Electronic Archiving System SPEND LESS TIME WITH PAPER. MORE TIME WITH CARS. Intelligent Dealer Electronic Archiving System WHAT IF What if you didn t have the expense of printing, scanning and shredding documents? What if you could

More information

Introduction A BUYER S GUIDE TO DOCUMENT MANAGEMENT

Introduction A BUYER S GUIDE TO DOCUMENT MANAGEMENT 1 Introduction There are few initiatives that can deliver more productivity and security to a business than implementing an Electronic Document Management System (also known as an Electronic Content Management

More information

Avis Fleet Services United Road Towing Arizona

Avis Fleet Services United Road Towing Arizona fleet management Managing a fleet of vehicles requires an organization to achieve control over an inconsistent environment to keep vehicles and their operators performing at their peak. It requires a careful

More information

TRILBY MISSO LAWYERS CASE STUDY AT A GLANCE

TRILBY MISSO LAWYERS CASE STUDY AT A GLANCE TRILBY MISSO LAWYERS CASE STUDY AT A GLANCE Industry Legal Canon products used Multifunctional Devices (MFDs), ecopy, DR 9080 workgroup scanners, uniflow Benefits Approx $5 million savings over five years

More information

The Challenge Handling a lot of paper documents

The Challenge Handling a lot of paper documents The Challenge Handling a lot of paper documents Handling a lot of paper documents is becoming increasingly challenging in a company. There are two typical scenarios. A lot of documents are received, created

More information

2. Ease of sharing and dissemination through the internet makes collaboration with off-site parties (including your clients) much easier;

2. Ease of sharing and dissemination through the internet makes collaboration with off-site parties (including your clients) much easier; THE PAPER-LESS LAW OFFICE HOW TO MAKE IT WORK FOR YOU After Word Processing, EFS, and implementing a practice management system for file opening, billing and accounts management, what is the next step

More information

COLLISION/LOSS AND PERSONAL EFFECTS CLAIM FORM

COLLISION/LOSS AND PERSONAL EFFECTS CLAIM FORM RENTAL VEHICLE COLLISION/LOSS AND PERSONAL EFFECTS CLAIM FORM YOUR CLAIM MUST BE FILED WITHIN 90 DAYS OF INCIDENT. Step 1: Step 2: Complete and sign the attached claim form. Please provide the following

More information

Automating Document Sharing Process for a Bureau of a Federal Department

Automating Document Sharing Process for a Bureau of a Federal Department Automating Document Sharing Process for a Bureau of a Federal Department A Case Study on SoftPath Technologies SharePoint Solution This case study explains how SoftPath Technologies engineering team automated

More information

Achieving Paperless PPI Claims Processing

Achieving Paperless PPI Claims Processing Achieving Paperless PPI Claims Processing BancTec creates a fully digital compaints process for UK Financial Services company With the recent announcements made by the FSA, many of the UK s largest lenders

More information

Xerox Workflow Automation Services Solutions Brochure. Xerox DocuShare 7.0. Enterprise content management for every organization.

Xerox Workflow Automation Services Solutions Brochure. Xerox DocuShare 7.0. Enterprise content management for every organization. Xerox Workflow Automation Services Solutions Brochure Xerox DocuShare 7.0 Enterprise content management for every organization. Office Work Can Work Better Despite huge advances in the technology and tools

More information

FSN White Paper. How automating the Procure-to-Pay process delivers business advantage

FSN White Paper. How automating the Procure-to-Pay process delivers business advantage FSN White Paper How automating the Procure-to-Pay process delivers business advantage 1 Contents Introduction Employing EDM Solutions Supplier Communication Data Capture Internal Authorisation Secure Payments

More information

Sage Construction and Real Estate Solutions Going paperless. Regain control over storage, routing, and approval of critical documents.

Sage Construction and Real Estate Solutions Going paperless. Regain control over storage, routing, and approval of critical documents. Sage Construction and Real Estate Solutions Regain control over storage, routing, and approval of critical documents. Table of contents Introduction 3 Document management and the construction industry

More information

Switch to Electronic Document Management save time, space, money and frustration.

Switch to Electronic Document Management save time, space, money and frustration. TIME FOR CHANGE... Switch to Electronic Document Management save time, space, money and frustration. FUTURE PROOF YOUR COMPANY A quick return on your investment. About File Stream Document Management Software

More information

Analysis. The Opportunity to Automate Accounts Payable. January 2014. Service Areas. Comments or Questions? Digital Peripherals Solutions

Analysis. The Opportunity to Automate Accounts Payable. January 2014. Service Areas. Comments or Questions? Digital Peripherals Solutions Analysis January 2014 The Opportunity to Automate Accounts Payable Service Areas Digital Peripherals Solutions Network Document Solutions Professional & Managed Print Services Comments or Questions? Table

More information

UNDERSTANDING YOUR PROPERTY DAMAGE CLAIM

UNDERSTANDING YOUR PROPERTY DAMAGE CLAIM UNDERSTANDING YOUR PROPERTY DAMAGE CLAIM A LET US EMPOWER YOU This brochure will empower you with the knowledge and tools necessary to complete your own property damage claim. One of the biggest inconveniences

More information

Intelligent Document Solutions

Intelligent Document Solutions Intelligent Document Solutions Therefore you can Therefore provides permissions based access and filing for all document formats. Instant access to key information maximises efficiency Information is the

More information

TO CLAIM OR NOT TO CLAIM?

TO CLAIM OR NOT TO CLAIM? MAKING A CLAIM ON YOUR CAR This fact sheet is for information only. It is recommended that you get legal advice about your situation. CASE STUDY Anthony had a comprehensive car insurance policy on his

More information

MOTOR VEHICLE CLAIM FORM

MOTOR VEHICLE CLAIM FORM MOTOR VEHICLE CLAIM FORM Dear Policyholder, We re sorry to hear you ve had an accident. Our aim is to settle your claim as quickly as possible. You can help us do this by ensuring the enclosed claim form

More information

Therefore. People. Process. Information. 2015 Product Brochure

Therefore. People. Process. Information. 2015 Product Brochure Therefore People. Process. Information. 2015 Product Brochure Therefore revolutionizes Why Therefore? the way information is managed and shared In today s fast-paced business environment, in your business.

More information

An Introduction to Transparent Records Management

An Introduction to Transparent Records Management Records Management Focus White Paper An Introduction to Transparent Records Management Learn More Inside: Meet the needs of both records managers and general users. Easily manage multiple departments information

More information

How to Calculate the Return on Investment (ROI) on a Digital Signature Solution

How to Calculate the Return on Investment (ROI) on a Digital Signature Solution How to Calculate the Return on Investment (ROI) On a Digital Signature Solution How to Calculate the Return on Investment (ROI) on a Digital Signature Solution Introduction Large and small organizations

More information

The Future of Capture Technologies

The Future of Capture Technologies Nuance Conference Barcelona Dec 3rd The Future of Capture Technologies Doug Miles Director of Market Intelligence AIIM 1 The Opportunity: Information is the world s new currency. But amidst this opportunity,

More information

Build a World-Class Human Resources Department with Document Management Software

Build a World-Class Human Resources Department with Document Management Software Build a World-Class Human Resources Department with Document Management Software Are your HR professionals doing the job they were hired to do? The fundamental mission of any human resources department

More information

uplevl Empower data. Improve business ef f iciency. Go Paperless with End-to-End Accounts Payable Automation: An Uplevl White Paper

uplevl Empower data. Improve business ef f iciency. Go Paperless with End-to-End Accounts Payable Automation: An Uplevl White Paper uplevl Empower data. Improve business ef f iciency. Go Paperless with End-to-End Accounts Payable Automation: An Uplevl White Paper Overwhelmed with piles of paper invoices, purchase orders and contracts?

More information

What is PDF Share Forms? PDF Share Forms is a web-based solution for PDF forms integration with SharePoint

What is PDF Share Forms? PDF Share Forms is a web-based solution for PDF forms integration with SharePoint PDF Share Forms company Multiple awards winner Replaces InfoPath with PDF forms (ISO 32000 standard) Automatically extracts data from form fields into SharePoint columns Integrates with SharePoint, Microsoft

More information

Unleashing BPM: Eliminate process bottlenecks created by paper

Unleashing BPM: Eliminate process bottlenecks created by paper WHITE PAPER Unleashing BPM: Eliminate process bottlenecks created by paper Streamline workflows and increase productivity by performing document imaging at the front-end of business processes Contents

More information

Why Automate Accounts Payable Processes?

Why Automate Accounts Payable Processes? Why Automate Accounts Payable Processes? In many organizations Accounts Payable is one of the most paper and labor intensive processes, offering the most potential for cost savings within an organization.

More information

Motor Vehicle Claim Form

Motor Vehicle Claim Form Motor Vehicle Claim Form Dear Policyholder, We re sorry to hear you ve had an accident. Our aim is to settle your claim as quickly as possible. You can help us do this by ensuring the enclosed claim form

More information

Next generation Managed Print Services.

Next generation Managed Print Services. WHITEPAPER Next generation Managed Print Services. Managed Print Services (MPS) are evolving from focusing on printers to people and workfl ows. Beyond expectation. www.azzurricommunications.co.uk What

More information

CLAIMS PROCESS THE DISCOVERY INSURE 4 AUTHORISATION 1 WHEN BAD LUCK STRIKES 2 LOGGING A CLAIM 5 SETTLEMENT ASSESSMENT AND VALIDATION

CLAIMS PROCESS THE DISCOVERY INSURE 4 AUTHORISATION 1 WHEN BAD LUCK STRIKES 2 LOGGING A CLAIM 5 SETTLEMENT ASSESSMENT AND VALIDATION Discovery Insure strives to give you all the information you need to manage your clients Discovery Insure Plans. The process for claiming from Discovery Insure is an important part of every Discovery Insure

More information

Visendo Fax Server Integration With SharePoint Server

Visendo Fax Server Integration With SharePoint Server Energy reduction Visendo Fax Server Integration With SharePoint Server 5 reasons why to integrate Fax Servers in Content Management Servers Whitepaper Achieve more with less Increase Productivity Shortening

More information

For Innovative SOLUTION OVERVIEW

For Innovative SOLUTION OVERVIEW For Innovative SOLUTION OVERVIEW Table of Contents 2 of 28 TMW-Synergize Solution Overview... 3 TMW-Synergize Base Imaging Solution... 4 TMW-Synergize Base Imaging for Innovative... 4 Components of TMW-Synergize

More information

Make your information work for you

Make your information work for you Make your information work for you Access your information in an instant A smarter way to file Put simply, Therefore allows you to create an electronic filing cabinet for all your business information.

More information

True Enterprise Content Management (ECM) & BPM SUITED FOR HEALTHCARE, TELECOM, BANKING, INSURANCE & HIGH SECURITY INDUSTRIES

True Enterprise Content Management (ECM) & BPM SUITED FOR HEALTHCARE, TELECOM, BANKING, INSURANCE & HIGH SECURITY INDUSTRIES True Enterprise Content Management (ECM) & BPM SUITED FOR HEALTHCARE, TELECOM, BANKING, INSURANCE & HIGH SECURITY INDUSTRIES SHARE INFORMATION, STREAMLINE WORKFLOWS, MAXIMIZE PRODUCTIVITY Freedoc is an

More information

Enterprise Document & Content Management

Enterprise Document & Content Management Enterprise Document & Content Management Automatically Recognize, OCR, Index, and File Your Documents Automated Document Processing & Workflow Search and Access Documents from Anywhere Enterprise Document

More information

City of Ryde Drives Business Forward with Enterprise-wide Information Management Solution

City of Ryde Drives Business Forward with Enterprise-wide Information Management Solution City of Ryde Drives Business Forward with Enterprise-wide Information Management Solution Effective Case Management in HP TRIM Improves Business Processes, Builds Foundation for Single View of Customer

More information

TIRED OF TYPING? ACCELERATE YOUR BUSINESS WITH: AUTOMATED DATA ENTRY PURCHASE APPROVAL WORKFLOW DIGITAL DOCUMENT ARCHIVE DOCUMENT CAPTURE

TIRED OF TYPING? ACCELERATE YOUR BUSINESS WITH: AUTOMATED DATA ENTRY PURCHASE APPROVAL WORKFLOW DIGITAL DOCUMENT ARCHIVE DOCUMENT CAPTURE TIRED OF TYPING? ACCELERATE YOUR BUSINESS WITH: AUTOMATED DATA ENTRY PURCHASE APPROVAL WORKFLOW DIGITAL DOCUMENT ARCHIVE DOCUMENT CAPTURE DOCUMENT CAPTURE 3 KEY VALUES Document Capture for Dynamics NAV

More information

UltimaX EDM for Microsoft Dynamics AX TM

UltimaX EDM for Microsoft Dynamics AX TM UltimaX EDM for Microsoft Dynamics AX TM Managing unstructured information in an organization is proving increasingly challenging for employees and colleagues. As many businesses today suffer from document

More information

Craig Laue, Paula Sanders VERTICAL SALES TRAINING

Craig Laue, Paula Sanders VERTICAL SALES TRAINING Craig Laue, Paula Sanders VERTICAL SALES TRAINING ABBYY DATA CAPTURE FOR HEALTHCARE Healthcare Information Exchange Healthcare is second biggest vertical in North America (15%, $210m) Active spending due

More information

For TruckMate SOLUTION OVERVIEW

For TruckMate SOLUTION OVERVIEW For TruckMate SOLUTION OVERVIEW Table of Contents 2 of 31 TMW-Synergize Solution Overview... 3 TMW-Synergize Base Imaging Solution... 4 TMW-Synergize Base Imaging for TruckMate... 4 Components of TMW-Synergize

More information

Idaho Judicial Branch Scanning and Imaging Guidelines DRAFT - October 25, 2013

Idaho Judicial Branch Scanning and Imaging Guidelines DRAFT - October 25, 2013 Idaho Judicial Branch Scanning and Imaging Guidelines DRAFT - October 25, 2013 A. Introduction Many of Idaho s courts have considered or implemented the use of digital imaging systems to scan court documents

More information

Capture INTEGRATED SCANNING WORKFLOW CAPTURE PROCESS DISTRIBUTE

Capture INTEGRATED SCANNING WORKFLOW CAPTURE PROCESS DISTRIBUTE Capture INTEGRATED SCANNING WORKFLOW CAPTURE PROCESS DISTRIBUTE NEXT GENERATION DOCUMENT WORKFLOW uniflow Capture is a complete scan management software suite, designed to provide the optimum value when

More information

Motor Accident Claim Form Insured Section

Motor Accident Claim Form Insured Section Motor Accident Claim Form Insured Section Date Insured Name Insured Licence Code Licence : Date of Issue Insured Id Policy Insured Address Suburb Town Province Code Contact Person Landline Number Fax Number

More information

INTEGRATED SCANNING WORKFLOW

INTEGRATED SCANNING WORKFLOW INTEGRATED SCANNING WORKFLOW CAPTURE PROCESS DISTRIBUTE WHAT IS uniflow CAPTURE? uniflow is a complete scan management software suite, designed to provide the optimum value when digitizing documents within

More information

Nuance Power PDF is PDF uncompromised.

Nuance Power PDF is PDF uncompromised. is PDF uncompromised. Collaboration and productivity at a price that makes business sense. 2 is the next generation PDF solution that delivers performance, ease, and value as never before. PDF uncompromised.

More information

Motor Accident FAQs. Motor

Motor Accident FAQs. Motor Motor Accident FAQs Motor FAQs Q. I have already reported my claim to you. When will I hear from you again? A. Depending on the accident, we may not need to contact you. This does not mean we are not dealing

More information

Extension Course -9006 Notes, Attachments, and Document Management Version 9.0

Extension Course -9006 Notes, Attachments, and Document Management Version 9.0 Extension Course -9006 Notes, Attachments, and Document Management Version 9.0 Information in this document is subject to change without notice and does not represent a commitment on the part of Technical

More information

Extend the value of imagerunner ADVANCE technology with ecopy document imaging solutions. paper-to-digital document workflow

Extend the value of imagerunner ADVANCE technology with ecopy document imaging solutions. paper-to-digital document workflow paper-to-digital document workflow dynamic document distribution business process integration SOFTWARE SOLUTIONS Extend the value of imagerunner ADVANCE technology with ecopy document imaging solutions

More information

ADEMERO DOCUMENT MANAGEMENT SOFTWARE Streamlining the Accounts-Payable Process

ADEMERO DOCUMENT MANAGEMENT SOFTWARE Streamlining the Accounts-Payable Process Executive Summary Managing accounts payable is a common practice in every commercial establishment. Whether you deal with goods or provide services, materials and supplies have to be purchased to conduct

More information

Submission to the Inquiry into the Motor Vehicle Repair Industry Insurance Law Service (a project of the Consumer Credit Legal Centre (NSW) Inc)

Submission to the Inquiry into the Motor Vehicle Repair Industry Insurance Law Service (a project of the Consumer Credit Legal Centre (NSW) Inc) February 2014 Submission to the Inquiry into the Motor Vehicle Repair Industry Insurance Law Service (a project of the Consumer Credit Legal Centre (NSW) Inc) The Chair, Select Committee on the Motor Vehicle

More information

Document Archiving White Paper. Secure. Accessible. Reliable

Document Archiving White Paper. Secure. Accessible. Reliable Document Archiving White Paper Secure Accessible Reliable Table of Contents IS THERE A SIMPLE WAY TO ARCHIVE PAPER DOCUMENTS ELECTRONICALLY?... 3 HOW IT WORKS... 3 WHAT PROCESSES CAN YOU AUTOMATE?... 6

More information

Finding Nirvana in AP Automation and Outsourcing

Finding Nirvana in AP Automation and Outsourcing WHITE PAPER Finding Nirvana in AP Automation and Outsourcing Gaining Control By Letting Go Nirvana: Joy, freedom from pain and worry an end to suffering. Suffering is something with which many Accounts

More information

For TMWSuite SOLUTION OVERVIEW

For TMWSuite SOLUTION OVERVIEW For TMWSuite SOLUTION OVERVIEW Table of Contents 2 of 34 TMW-Synergize Solution Overview... 3 TMW-Synergize Base Imaging Solution... 4 TMW-Synergize Base Imaging for TMWSuite... 4 Components of TMW-Synergize

More information

AP Invoice Automation

AP Invoice Automation AP Invoice Automation Finance and Accounting Solutions Document Management Software for Microsoft Windows Reduce cost and increase accuracy Accounts Payable Invoice Automation Introducing Accounts Payable

More information

ELECTRONIC ARCHIVING. THE REAL STORY.

ELECTRONIC ARCHIVING. THE REAL STORY. ELECTRONIC ARCHIVING. THE REAL STORY. SPEND LESS TIME WITH PAPER MORE TIME WITH CARS. NOT ALL ARCHIVE SOLUTIONS ARE CREATED EQUAL. PAPER-BASED WORKFLOW Costs You Money PRINT & SCAN WORKFLOW Costs You More

More information

Document Imaging Trend Report Transportation Sector Prepared by: Pamela Doyle (March, 2007) Table of Contents

Document Imaging Trend Report Transportation Sector Prepared by: Pamela Doyle (March, 2007) Table of Contents Document Imaging Trend Report Transportation Sector Prepared by: Pamela Doyle (March, 2007) Table of Contents Market Description (The Prospect) Page 1 Business Drivers.Page 1 The Transportation Sector

More information

Your Pocket Guide to Commercial Motor Claims

Your Pocket Guide to Commercial Motor Claims Your Pocket Guide to Commercial Motor Claims DRIVER CHECKLIST AT THE SCENE OF A MOTOR ACCIDENT If you are NOT injured, exit the vehicle: DO NOT ADMIT LIABILITY IF ANY party is injured - Call the emergency

More information

DOCUMATION S DOCUMENT MANAGEMENT

DOCUMATION S DOCUMENT MANAGEMENT Documation is a leading provider of document-centric workflow and content management software, delivering services and solutions to businesses and organisations in the UK, Europe and around the world.

More information

InstaFile. Complete Document management System

InstaFile. Complete Document management System InstaFile Complete Document management System Index : About InstaFile 1.1 What is InstaFile 1.2 How does it work 1.3 Where you can use InstaFile 1.4 Why only InstaFile InstaFile features and benefits Start

More information

Sensor Sensibility Building the Business Case for Incorporating External Sensors as Part of Your Automatic Vehicle Location Solution

Sensor Sensibility Building the Business Case for Incorporating External Sensors as Part of Your Automatic Vehicle Location Solution Sensor Sensibility Building the Business Case for Incorporating External Sensors as Part of Your Automatic Vehicle Location Solution The Challenge When organizations invest in an AVL solution, it is most

More information

Information Management Best Practice

Information Management Best Practice Information Management Best Practice Version November 2014 This white paper is intended to help people who are new to Information Management, and who want to get more value from the information they have

More information

Why would I want m y docum ents i n t h e Cloud?

Why would I want m y docum ents i n t h e Cloud? Why would I want m y docum ents i n t h e Cloud? Content sharing and document management systems deployed in the cloud can offer unique benefits for small and mid-sized businesses Sharing and collaborating

More information

Server Monitoring: Centralize and Win

Server Monitoring: Centralize and Win Server Monitoring: Centralize and Win Table of Contents Introduction 2 Event & Performance Management 2 Troubleshooting 3 Health Reporting & Notification 3 Security Posture & Compliance Fulfillment 4 TNT

More information

MOTOR VEHICLE CLAIM FORM

MOTOR VEHICLE CLAIM FORM MOTOR VEHICLE CLAIM FORM Dear Policyholder, We re sorry to hear you ve had an accident. Our aim is to settle your claim as quickly as possible. You can help us do this by ensuring the enclosed claim form

More information

document sharing platform advanced document management user-friendly administration SOFTWARE SOLUTIONS

document sharing platform advanced document management user-friendly administration SOFTWARE SOLUTIONS document sharing platform advanced document management user-friendly administration SOFTWARE SOLUTIONS imageware Document Server A simple yet powerful document sharing solution. An essentially better way

More information

Motor Vehicle Claim Form

Motor Vehicle Claim Form Motor Vehicle Claim Form MOTOR VEHICLE CLAIM FORM Dear Policyholder, We re sorry to hear you ve had an accident. Our aim is to settle your claim as quickly as possible. You can help us do this by ensuring

More information

Go Paperless with Sage ERP Document Management

Go Paperless with Sage ERP Document Management Go Paperless with Sage ERP Document Management Robert Kramer, Managing Consultant, BKD Technologies Tony Choquehuanca, Sales Director, Midwest Region, Altec How do you manage paper today? File Cabinet

More information

11.8.2012 SyndicIT Services LLC Subject: SyndicIT s Document Management System: Uniqueness and Advantages

11.8.2012 SyndicIT Services LLC Subject: SyndicIT s Document Management System: Uniqueness and Advantages 11.8.2012 SyndicIT Services LLC Subject: SyndicIT s Document Management System: Uniqueness and Advantages Overview The SyndicIT document management system is uniquely designed to be a single content management

More information

CITY OF STARKE. Project # 2016-02

CITY OF STARKE. Project # 2016-02 CITY OF STARKE Project # 2016-02 Request for Proposals For Enterprise Content Management System 209 N. Thompson Street Post Office Drawer C Starke, Florida 32091 00 Contents CITY OF STARKE REQUEST FOR

More information

ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS. Law Offices Corporate Legal Departments Legal Support Services Sole Practitioners

ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS. Law Offices Corporate Legal Departments Legal Support Services Sole Practitioners ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS Law Offices Corporate Legal Departments Legal Support Services Sole Practitioners ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS The legal world is paper intense.

More information

VEHICLE DAMAGE CLAIMS*

VEHICLE DAMAGE CLAIMS* VEHICLE DAMAGE CLAIMS* ACCIDENTS HAPPEN! Unfortunately, road traffic collisions are all too common with over 30,000 accidents occurring on Irish roads each year. When an accident happens it can be a stressful

More information

ONE PLATFORM FOR ALL YOUR PRINT, SCAN, AND DEVICE MANAGEMENT

ONE PLATFORM FOR ALL YOUR PRINT, SCAN, AND DEVICE MANAGEMENT ONE PLATFORM FOR ALL YOUR PRINT, SCAN, AND DEVICE MANAGEMENT MANAGE ALL PRINTING & SCANNING WITH ONE SINGLE PLATFORM Incorporating uniflow into your document processes will lead to real improvements in

More information

Request for Proposal. Enterprise Content Management System

Request for Proposal. Enterprise Content Management System Request for Proposal Enterprise Content Management System Responses to a Request for Proposal will be received by the Purchasing Coordinator, Sumner County Board of Education, 1500 Airport Road, Gallatin,

More information

City of Ryde Drives Business Forward with Enterprise-wide Information Management Solution

City of Ryde Drives Business Forward with Enterprise-wide Information Management Solution Case Study City of Ryde Drives Business Forward with Enterprise-wide Information Management Solution Effective Case Management in HP TRIM Improves Business Processes, Builds Foundation for Single View

More information

Paperless Office process and document management system

Paperless Office process and document management system Paperless Office process and document management system Paperless office? It's easier than you think. The Paperless Office system enables you to improve your company's performance, decrease its operating

More information

expertise teamwork results Content Management Solutions For Meditech Hospitals

expertise teamwork results Content Management Solutions For Meditech Hospitals Content Management Solutions For Meditech Hospitals expertise teamwork ISSolutions Delivers Our experienced staff will design and support your projects every step of the way. No implementation is complete

More information

I.R.I.S. Business Process Optimization. Automated processing and management of mortgage loans

I.R.I.S. Business Process Optimization. Automated processing and management of mortgage loans I.R.I.S. Business Process Optimization Automated processing and management of mortgage loans Challenges Are you sure that: Your customer response times are as short as they could be? You can present your

More information

ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS

ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS Law Offices Corporate Legal Departments Legal Support Services Sole Practitioners ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS The legal world is paper intense.

More information

One Platform for all your Print, Scan and Device Management

One Platform for all your Print, Scan and Device Management One Platform for all your Print, Scan and Device Management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in

More information

Xerox Mobile Link App Benefits Examples

Xerox Mobile Link App Benefits Examples App Benefits Examples Contents Case 1: Healthcare Forms ing Case 2: Auto Lease Case 3: Sales Contract ing Case 4: Enrollment and Registrations Case 5: Insurance Claims ing Case 6: Editorial Markups/ Collaboration

More information

CLAIMS WALK THROUGH. Note that this is a general indication and may differ from claim to claim. THE CLAIMS PROCESS. Truck is involved in an event.

CLAIMS WALK THROUGH. Note that this is a general indication and may differ from claim to claim. THE CLAIMS PROCESS. Truck is involved in an event. CLAIMS WALK THROUGH Follow this plan of action in respect of own damage claims This is an outline on how HCV claims are processed. HCV believes that if you understand the process you will be able to work

More information

OneContent 17.0 Manage Content Across The Enterprise

OneContent 17.0 Manage Content Across The Enterprise Care Providers - Hospitals Enterprise Content Management / Document Management OneContent 17.0 Manage Content Across The Enterprise Benefits OneContent helps organizations: Healthcare organizations generate

More information

OPTIMIZE ENTERPRISE ASSET MANAGEMENT WITH MOBILE

OPTIMIZE ENTERPRISE ASSET MANAGEMENT WITH MOBILE OPTIMIZE ENTERPRISE ASSET MANAGEMENT WITH MOBILE Extend Innovation to the Edge of the Enterprise 919-835-0810 www.prometheusgroup.com OVERVIEW Mobility has already established its place in many workplaces

More information

EWART PRICE SOLICITORS ROAD TRAFFIC ACCIDENTS - NOTES FOR CLAIMING FOR PERSONAL INJURY AND OTHER UNINSURED LOSSES

EWART PRICE SOLICITORS ROAD TRAFFIC ACCIDENTS - NOTES FOR CLAIMING FOR PERSONAL INJURY AND OTHER UNINSURED LOSSES E P EWART PRICE SOLICITORS ROAD TRAFFIC ACCIDENTS - NOTES FOR CLAIMING FOR PERSONAL INJURY AND OTHER UNINSURED LOSSES If you have been involved in a Road Traffic Accident as a driver or passenger we hope

More information

Best Practices Report

Best Practices Report Overview As an IT leader within your organization, you face new challenges every day from managing user requirements and operational needs to the burden of IT Compliance. Developing a strong IT general

More information

A White Paper on LEAD MANAGEMENT

A White Paper on LEAD MANAGEMENT A White Paper on LEAD MANAGEMENT MetaConcepts Pvt Ltd 507, D B Road, R S Puram,Coimbatore - 641 002 Phone : 91 422 553109, Fax : 91 422 550072 Email :, Website: www.focus2sell.com Manage Measure and mine

More information

Use Electronic Records Express To Send Health Records. Disability Programs

Use Electronic Records Express To Send Health Records. Disability Programs Use Electronic Records Express To Send Health Records Disability Programs Electronic Records Express is an initiative by state Disability Determination Services (DDS) and Social Security to increase use

More information

Introduction to Enterprise Content Management (ECM) Priscilla Emery - Principal, Information Management IQ Business Group October 29, 2014

Introduction to Enterprise Content Management (ECM) Priscilla Emery - Principal, Information Management IQ Business Group October 29, 2014 Introduction to Enterprise Content Management (ECM) Priscilla Emery - Principal, Information Management IQ Business Group October 29, 2014 Agenda What is ECM? Component technologies Component practices

More information

One platform for all your print, scan and device management

One platform for all your print, scan and device management One platform for all your print, scan and device management Manage all Printing & Scanning with one single Platform. Incorporating uniflow into your document processes will lead to real improvements in

More information

Transforming Accounts Payable into a Profit Center

Transforming Accounts Payable into a Profit Center PROFIT FROM PAYMENTS: Transforming Accounts Payable into a Profit Center Leveraging Business Process Automation to Capitalize on Dynamic Discounts a New Breed of Early Payment Incentives BEGIN Table of

More information

Accident Reporting Company Procedures

Accident Reporting Company Procedures Accident Reporting Company Procedures Accident reporting: FMCSA requirements Part 390.15 fatality injury tow away Accident Register keep for three year following a recordable accident. State Reporting

More information

DocuLex. DocuLex. Instant Document Access. Anytime, Anywhere. Instant Document Access. Anytime, Anywhere. Document Management Software

DocuLex. DocuLex. Instant Document Access. Anytime, Anywhere. Instant Document Access. Anytime, Anywhere. Document Management Software Instant Document Access. Anytime, Anywhere. DocuLex DocuLex TM Document Management Software Document Management Software Instant Document Access. Anytime, Anywhere. Bringing Order to the Enterprise: A

More information

a reduction in cost of your insurance if you drive without having an accident a price offered for insurance a temporary insurance contract

a reduction in cost of your insurance if you drive without having an accident a price offered for insurance a temporary insurance contract Worksheet 1 Cut up these word cards and give out one set per pair. Tell the students to match the car insurance words and phrases to similar meanings a no claims bonus a quote a reduction in cost of your

More information

Slide Script Number 1 Welcome to the online course, Imaging and Document Management, offered by the State of Michigan, Department of Technology,

Slide Script Number 1 Welcome to the online course, Imaging and Document Management, offered by the State of Michigan, Department of Technology, Slide Script Number 1 Welcome to the online course, Imaging and Document Management, offered by the State of Michigan, Department of Technology, Management and Budget, Records Management Services. 2 As

More information

Vistara Lifecycle Management

Vistara Lifecycle Management Vistara Lifecycle Management Solution Brief Unify IT Operations Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid

More information