is to supply you with reliable power quality solutions

Transcription

1 ALL PRODUCT BROCHURE USA (Headquarters) 1660 Scenic Avenue Costa Mesa, CA Tel (800) (714) Fax (714) CANADA # Thamesgate Drive Mississauga, ON L4T 4E8 Tel (905) (800) Fax (905) BRASIL Avenida Guido, Caloi 1985 (GALPAO 23), Guarapiranga Sao Paulo, Brasil Tel: (011 55) Fax: (011 55) ARGENTINA S.A. Av. Coronel Uzal 3556 Cd. Olivos, Buenos Aires Argentina 1636 Tel: (011 54) Fax: (011 54) MEXICO Av. Congreso de la Union 524 Col. Santa Anita, Del. Iztacalco Mexico D.F Tel: (011 52) Fax: (011 52) is to supply you with reliable power quality solutions APB 104 Effective: April 2003 THE UNINTERRUPTIBLE POWER PROVIDER

2 Single Phase UPS/Surge Single Phase UPS/Surge When information flows, business moves. Providing customers with goods and services on schedule, without delay. Sustaining the momentum of supply and demand. Day in and day out. And responding to management with sustained profitability. Year after year. With MGE UPS SYSTEMS as a partner in the evolution of your business needs for power quality solutions and data protection services, your ability to respond to business opportunities without fail is a powerful advantage in a highly complex global marketplace. Our expertise will enable your supply chain throughout the lifetime of your installation. Defining power quality needs to specification. Working within budget. Adapting to flexible environments. And planning for the expansion of enterprise networks. Data centers. Critical processes. Whatever your need for surge suppression. Power supervision. Simplified power management. Power conditioners. Power management software. DC/AC inverters. Static transfer switches. Single-station, network and web-based solutions. Supported by MGE s worldwide service specialists, 24/7. MGE UPS SYSTEMS The Uninterruptible Power Provider 10 10

3 Application Power Protection Need Product Line Model VA Range Single Phase UPS/Surge Consumer/Residential/Small Business Home Entertainment, Surge suppression and noise reduction Eclipse Personal, Pro joules HDTV, DVD, VCR Small Office/Home Office Surge suppression Eclipse Pro, ProTel 1020 joules (SOHO) PCs Add battery backup Eclipse Plus VA Add additional power and software Pulsar ellipse VA Add voltage regulation Pulsar ellipse premium VA Information Technology/Enterprise Networking Workstations Surge suppression Eclipse Pro, ProTel Add battery backup and software Pulsar ellipse VA Add voltage regulation Pulsar ellipse premium VA Servers Surge suppression, battery backup and software Pulsar ellipse premium VA (1 to 4) Add sinewave output Pulsar Evolution VA Add rack mount Pulsar Evolution Rack VA Add continuous power conditioning Pulsar EX VA Add rack mount Pulsar EX Rack VA Multiple Servers Add extended battery runtime and continuous power Comet EXtreme kva (5 to 10) conditioning and network connection 95% OF FORTUNE 100 COMPANIES use MGE UPS SYSTEMS Global manufacturers and service providers on six continents rely on MGE to keep their businesses up and running. Connected with their markets. And growing according to plan. Our reputation for technological superiority, seamless service delivery and rapid-response support has made us their first choice for over 40 years. ALL PRODUCT BROCHURE TABLE OF CONTENTS Company Overview Applications...4 Multiple Servers Continuous power conditioning, Galaxy 3000 N/A kva (10 to 50) battery backup and network connection Multiple Servers Continuous power conditioning, battery backup Comet N/A kva (50 to 200) and network connection Add distribution and control PMM kva small office/home office DESKTOP PCs, VCR, HOME CINEMA Why MGE?...5 Single Phase UPS Data Centers Full protection and redundancy Galaxy PW N/A kva EPS kva EPS kva Add distribution and control PMM kva Add static transfer switch STS/PMM Amp. enterprise networking SERVERS, STORAGE, INTERNETWORKING EQUIPMENT Power Conditioning...9 Inverters...10 Telecommunications AC-Powered Servers in N+1, Redundant inverters/rack-mounted inverters Topaz S VA Central Offices S kva industry Three Phase UPS/PDU Telecom Centers Full protection, battery Comet, N/A kva backup and redundancy EPS 6000 N/A kva Galaxy PW N/A kva Broadcasting Editing Decks Battery backup and Mac/OS software Pulsar Evolution VA Television Studios Full backup protection Comet N/A kva Transmitter Full backup protection EPS 6000 N/A kva CRITICAL PROCESS APPLICATIONS, PROCESS CONTROL, MANUFACTURING PLANTS telecom infrastructure CENTRAL OFFICES, BASE STATIONS Software...14 Communication Hardware/ Accessories...15 FSA/Strategic Partnerships...16 Power System Solutions...17 Industry Industrial Plants and Manufacturing Systems Continuous power conditioning and isolation Pulsar Evolution Rack kva Comet EXtreme kva Galaxy kva Comet kva Galaxy PW kva EPS kva data centers WEB-HOSTING, CO-LOCATION, ISPs Service International Products (50 Hz) Medical Lab Equipment Voltage regulation Topaz kva Noise filter and isolation Topaz VA Imaging Equipment Full backup protection Comet N/A kva 4 5

4 Single Phase UPS/Surge Eclipse Surge Suppressors The Eclipse surge suppressor from MGE means affordable protection for PCs, peripherals and other devices in the event of lightning strikes, surges and spikes. Three models are available: Eclipse Personal, Eclipse Pro and the Eclipse ProTel to suit all applications from home to corporate use. Eclipse Personal 270 Joules Eclipse ProTel 1020 Joules VA Pulsar ellipse premium The Pulsar ellipse premium offers professional users a high-performance, line-interactive power protection solution at an affordable price. The Pulsar ellipse premium UPS protects data information exchange and Internet connections to maximize the efficiency of smalland medium-sized networked organizations. Single Phase UPS/Surge Eclipse Plus 250 with Surge Suppressor MGE, the world leader in UPS technology, integrates surge suppression and UPS backup in one affordable package. MGE s Eclipse Plus 250 is one of the smallest 250 VA UPSs available, includes a three-outlet surge suppressor to protect your valuable peripherals and is the only unit in the market to provide dry contacts at this small size. The Eclipse Plus 250 even includes cable organizers and ID labels to identify the protected devices. 250 VA VA Pulsar Evolution The Pulsar Evolution offers high-density power protection for servers, storage systems and networking equipment. It s the smallest line-interactive UPS from 500 VA to 3 kva on the market. The Pulsar Evolution answers specific computing and industrial market needs such as standalone or rack-mount configurations, true sinewave output and a wide input voltage window tolerance thanks to line interactive regulation. Pulsar ellipse MGE Pulsar ellipse is the UPS of choice to maximize the availability of PCs, workstations and small servers used by home office users and small businesses. The distinctive compact and lightweight design of the ellipse is the result of MGE s investment in research and development to provide users with the best combination of performance and size VA 6 6 7

5 Single Phase UPS Pulsar EX These true on-line UPS models work around the clock to improve hardware reliability and to maximize the availability of critical systems. With form factor versatility, optional direct network connection, extended backup time and environment-monitoring modules, the Pulsar EX provides flexibility now and into the future for maximum uptime of your most critical equipment VA Topaz 100 Ultra-Isolator Topaz T7 Ultra-Isolator The 100 & T7 Ultra-Isolator Noise Suppressor Transformers protect sensitive electronic equipment from electrical noise disturbances. These disturbances, from such sources as lightning, utility network switching and the operation of electrical motors, are the most common and most troublesome of all AC power disturbances. Noise signals that can affect electronic equipment occur seven times more often than voltage fluctuations and blackouts combined. Power Conditioning Topaz VA-7.5 kva VA 1 2 Topaz T kva Comet EXtreme Comet EXtreme UPS is designed for critical power protection. Its modular architecture allows it to fit any configuration stand-alone or rack version. Also, its advanced communication capabilities are compatible with any enterprise network. The Comet EXtreme offers the following; on-line technology with a large input voltage window tolerance for high-disturbance areas, manual maintenance bypass, long backup time (up to 90 minutes at full load), generator compatibility, serial port and two communication slots for optional cards Pulsar EX 10 (1000 VA) For workgroup servers Pulsar EXB (1000 VA) Battery extension for EX 10 only Pulsar EX 15 (1500 VA) For departmental servers Pulsar EX 20 (2000 VA) For up to four servers Pulsar EX 30 (3000 VA) For up to six servers 140 VA-25 kva Topaz 800 Topaz 800 power conditioners provide high-quality power with inherent surge protection, noise and bidirectional harmonic filtering as well as superior isolation. With units ranging from office models to floor or wall/panel mounted industrial models, the Topaz 800 provides an excellent solution for any application with noisy or poor power quality kva kva Topaz 700 The Topaz 700 power conditioner provides the best threephase protection against electrical noise and voltage fluctuations from such sources as lightning, utility network switching and the operation of electric motors, causing computer errors and damage to sensitive computer circuitry. The Topaz 700 provides +/- 3 percent typical voltage regulations from zero to 100 percent load

6 Inverters Topaz S3 The Topaz S3 Inverter has a streamlined modular design reducing cabinet space without compromising quality. The inverter module is also hot-swappable when an alternate AC source is available increasing the availability of power to critical loads. Featuring proven pulse width modulation (PWM) technology specifically designed to meet the demanding AC power requirements of today s electronic equipment, the Topaz S3 provides excellent isolation between AC and DC for maximum efficiency and low audible noise. Galaxy 3000 The Galaxy 3000 provides a high-performance design for power protection of mid-range system applications in a compact, easy-to-maintain package. These three phase UPSs provide uninterruptible power in a scalable design that ranges from 10 kva to 30 kva. Typical applications include financial institutions, process control equipment, health care facilities and many other similar locations with critical power protection requirements. Three Phase UPS Topaz S3 500/1000 VA kva Topaz S4 For telecom data center applications that require a zero downtime power solution, the new Topaz S4 is a unique solution that offers true scalability, N+1 redundancy, and the benefits of keeping the load on protected power even during maintenance as well as allows for any duration of battery backup time. For applications demanding extreme reliability, using two isolated S4 inverter systems each with dual-corded loads offers one of the highest reliability architectures on the market today. The Topaz S4 inverter is designed to meet the stringent regulatory qualifications demanded by telecommunications facilities. As well as meeting all major safety standards, the S4 inverter is one of the only inverters designed to meet Networking Equipment Building System (NEBS) standards the industry benchmark for product quality and reliability kva Comet The Comet UPS has been engineered for optimum reliability. Using a true on-line topology, the Comet provides complete isolation and correction from utility power problems. Packaged in a space-saving footprint complete with a host of advanced features such as maintenance bypass and harmonic elimination input filter, the Comet is the right choice for any critical power application kva kva Galaxy PW Parallelable Up To Four Modules Doesn t require system static switch cabinet for paralleling. The UPS that has sold over 10,000 units worldwide is now available in America. The Galaxy PW offers solid core features including 0.9 output power factor, the smallest footprint of any 200 kw on-line UPS and a proven architecture for unparalleled reliability. Other added features include a built-in battery management system, detailed event logging and generator-friendly input filter. 11

7 Three Phase UPS EPS 6000 Parallelable Up To Six Modules Throughout America and the world, the EPS 6000 Galaxy class UPS is trusted in more mission-critical applications than any other UPS. Time tested and true to its name, this "uninterruptible" power supply offers a host of truly unique features. The available generator-friendly "low kvar" input filter options dramatically reduce generator oversizing requirements while its high real-world operating efficiency often results in energy cost savings greater than the value of the UPS. Using MGE's proprietary DPQM (Digital Power Quality Management), the EPS 6000 inverter delivers practically distortion-free power with some of the industry s tightest performance tolerances. DPQM logic also makes the EPS 6000 among the only truly fault tolerant UPSs, sustaining most accidental load side shorts without damage to system overcoming the traditional Achilles heel of most UPS systems. EPS kva *Available with individual Branch Circuit Monitoring The Branch Circuit Monitor tracks the current of all panel board branch circuit breakers. Adjustable alarm thresholds on each circuit provide a warning alarm before circuits are at risk of tripping due to over current kva PMM PMM Remote Power Management Module The Power Management Module stands alone as the most reliable power distribution system available. Featuring a K-20-rated MGE isolation transformer, solid copper bussing and industry-leading power monitoring, the PMM provides distribution for up to 252 branch circuit breakers in power levels from 30 to 300 kva. Optional branch circuit and panel board mainframe breaker monitoring remove the risk of breakers tripping due to over current by vigilantly monitoring current on all breakers in the distribution system for an unprecedented level of reliability. Also available are 84 or 168 pole stand-alone remote distribution cabinets (PMM Remote). Three Phase PDU EPS 8000 Parallelable Up To Six Modules Chosen by many of the nation s largest financial institutions and corporate data centers, the EPS 8000 UPS represents the very latest in critical power technology. Providing up to 800 kva / 720 kw in a compact 10-foot-wide footprint, this is the ultimate building block for high power systems. Features include: generator-friendly input filter, input isolation transformer, true front-only access, very low THD (input and output), robust modular construction, and large-screen graphical user interface kva PMM Plus/PMM Ultra The PMM Plus and PMM Ultra integrate MGE s advanced Digital Static Transfer Switch (DSTS) with the Power Management Module, offering dual input distribution with automatic source selection in a single unit. Sensing power quality deficiencies, the DSTS seamlessly transfers to an alternate AC input source, assuring reliable power to the critical load. Graphical Command Center EPS kva The GCC delivers module system-level information in an easy-to-read graphical format contributing to an increase in reliability Amps Epsilon Static Transfer Switch MGE UPS SYSTEMS has redefined the Static Transfer Switch (STS) with the advent of the Epsilon class STS using a host of next-generation features that provide unparalleled reliability. At the heart of the STS is a failsafe logic system featuring the latest generation FPGA (Field Programmable Gate Array) circuitry to assure reliable source transfers under all conditions. The logic is fortified by isolated redundant power supplies and an inherently safe operating architecture. Leaving nothing to chance, redundancy is found on all critical assemblies on the Epsilon STS. 13

8 Software Personal Solution-Pac UPS to Computer Personal Solution-Pac installs easily and stays in the background until it is needed. When the lights go out, your UPS provides vital power to keep your computer and peripherals running smoothly. Solution-Pac software monitors the load, keeping track of things so that you don t have to worry. Solution-Pac/WAN UPS to Network This cutting-edge solution offers multi-server shutdown for operating systems ranging from various versions of Windows to UNIX, Linux, Novell Netware, etc. Software SNMP agents are already included in this package, so Solution-Pac WAN can be easily integrated with most enterprise management systems. This solution also provides paging/ ing capabilities. UPS Web-Pac Web Based Monitoring UPS Web-Pac is the industry s most secure power management software. When used in conjunction with the XML/Web card or XML@gent, it provides comprehensive and highly secure management of network attached UPS systems from anywhere on the network using a standard web browser. Up to 250 servers can be protected by XML- Client, the java-based shutdown software, available for virtually every operating system ranging from various versions of Windows to UNIX, Apple Mac OSX, Linux and Novell Netware. Communication Cards Evolution and EX SNMP Web MiniSlot Card (66244) Dual U-Talk/Basic Card (66060) Jbus/ModBus Card (66061) Dual COM Ports Card (66066) USB Card (66067) The SNMP/Web 10/100BT communication card is both an SNMP agent and an HTTP/Web server. Therefore, it enables UPS supervision from any Network Monitoring System using SNMP and traps or simply from any web browser (Internet Explorer, Netscape Navigator, etc.). Orderly system shutdown of up to 35 protected servers can be established using MGE s Solution- Pac/WAN software suite. Galaxy 3000 and PW, Comet EXtreme and MultiSlot A wide range of optional cards will allow your UPS to talk to nearly all equipment management systems, making integration faster and easier. All these cards* can plug directly into the UPS, saving time and money on your next UPS project. (*except Meta UPS Card and U-Talk/Basic Acquisition Card) Provides two communication ports that may be configured for serial link or AS/400 type dry contacts. Interface your UPS with a Building Management System. This card has two independent RS232 communication ports, on which it can be connected. One for connecting monitoring software (included) and one for remote control panel UPS control. Take advantage of the latest and fastest communication protocol for Microsoft Windows 2000/XP or Mac OSX. Comet and EPS 6000 These UPS systems can use all the communication cards above when using a Multislot. Status/AS400 Card (66246) The Status Card is intended for IBM AS/400 protection: major power events will be signaled to the system which can lead to a safe system shutdown. Dual Volt Free Contacts (66068) The two ports are being used to supply UPS status information or all Remote Power Off (RPO) or the UPS. Alarm Relay Card (66069) XML Web Card (66073) XML-Web Card acts as a web page for your UPS information. Used along with XML-Client software, each server or workstation will be protected and can monitor the UPS with a simple web browser. Security is handled with the SSL protocol, used by many websites to safeguard sensitive password information. SNMP/Transverse Card (66074) This card controls six output relays depending on the operating status of the UPS and receives signals on the two SELV inputs. The SNMP/Web 10/100BT communication card is both an SNMP agent and an HTTP/Web server. Therefore, it enables UPS supervision from any Network Monitoring System using SNMP and traps or simply from any web browser (Internet Explorer, Netscape Navigator, etc.). Orderly system shutdown of up to 35 protected servers can be established using MGE s Solution-Pac/WAN software suite. Communications Hardware/Accessories Monitor-Pac For Detailed Monitoring Monitor-Pac is the perfect tool for Facility Managers to easily monitor MGE s three-phase equipment. Operating on a PC, the software package provides detailed monitoring of all key UPS parameters on an easy-to-use, Graphical User Interface (GUI) screen. With Monitor-Pac, any user will understand and react to all UPS conditions, even on the most complex sites! Management-Pac UPS to Management Platform Management-Pac from MGE adds the necessary plugin software to remotely manage one or several UPSs from the following: HP Open-View Windows and UNIX IBM NetView CA Unicenter Insight Manager 7 MultiSlot Acquisition Card These interface cards are used to communicate between the MultiSlot and U-talked-based UPSs such as the Comet and EPS U-Talk/Basic Acquisition Card (66063) Interfaces between the MultiSlot and the U-talk or Status Port on the UPS (requires MultiSlot). MultiSlot MultiSlot expands your communication options, providing comprehensive, flexible and easily upgraded communications for your UPS in a low-profile, 1U rackmounted design (66071). Pulsar STS 1400 Pulsar STS 1400 (Source Transfer Switch) offers power redundancy and high availability for your strategic network and telecom applications. It handles the automatic or manual transfer of your loads between two independent sources that you designate as preferred or alternate. In the event of a failure, the transfer is automatic and instantaneous (66027). MetaUPS Card (66064) View two redundant UPSs as one single system from a monitoring standpoint (requires MultiSlot). *Redundancy up to 1400 VA in 1U of rack space. 15

9 FSA/OEM Facility Solutions Alliance Best-in-Class Protection for Mission-Critical Operations Comprised of leaders in their industries, the Facility Solutions Alliance (FSA) is a select team of power partners, who have been brought together to offer a solution to the growing demand for uncompromised power. Our select team of industry partners is responsible for the facility power, environmental control and monitoring systems that support many of the world s most important mission-critical networks and operations. FSA offers a completely integrated, bundled equipment solution. It eliminates the inefficiencies of the traditional piecemeal approach to facility design for power delivery, environmental control and monitoring. FSA account representatives provide a single point of contact for one-stop facility design, integration, purchasing and service. The most important part of our integrated solution is service. MGE s service personnel will either directly provide support for a majority of the listed products or work with the FSA partners service representatives to offer solutions for our customers. Power Systems Solutions MGE Power Systems Team Providing a complete solution from design to after-sales service. There s a very simple reason many of the world s large data center and critical power projects rely on the MGE Power Systems Team. Only MGE can offer the convenience and efficiency of providing a complete range of best-in-class products and customengineered solutions along with seasoned project management from inception to aftersales service. How Does the MGE Power Systems Team Do It? It s really quite easy. Just combine some of the industry s best critical power products, add a cooperative team of project managers and engineers with an individual average of 15 years experience and a highly flexible manufacturing environment and stand back and let the team work for you. Power Systems Solutions Strategic Partnerships Our Industry Expert Team: Albercorp. Offers battery cell monitoring equipment. Since 1972, Albercorp. had been designing and manufacturing storage battery test equipment. MGE has integrated Alber products to monitor the performance of individual battery jars. Cummins Onan Provides power generation equipment including engine-driven generator sets, transfer switches and paralleling equipment with fully integrated digital controls. EFI Electronics Provides a complete line of Transient Voltage Surge Suppressors (TVSS), power protectors/conditioners and filtering products. Powerlogic A Square D Company that supplies complex control systems, power monitoring, power equipment integration and control capabilities. Eltek A world leader in the development, manufacture and supply of DC power equipment for the telecommunications, data communications, IP and cable telephony industries. Eltek s U.S. subsidiary, Power Conversion Products, LLC, furthers Eltek s global reach covering the North and South American continents. RLE Technologies Sophisticated electronics and manufacturing excellence makes RLE a leader in environmental monitoring products, remote monitors and leak detection units. Square D Company Provides electrical distribution, industrial control and automation products, distribution systems and services, electricity application and control. Stulz North America Supplier of precision air conditioning and energy-efficient humidification systems. Capstone The world s leading manufacturer of ultra-low emission/ultra-low maintenance microturbine power systems. Operating as either a prime or backup power source, Capstone MicroTurbines assure power certainty, lower storage requirements and reduce utility costs while protecting critical loads or entire facilities. Power Cabling Power Cabling is the industry s largest independent manufacturer of UL listed liquid tight power distribution cable assemblies. MGE, Your Strategic Partner in Power Protection MGE offers a variety of opportunities through our strategic capabilities. MGE has formed worldwide alliances with some of the biggest names in manufacturing, informational technology, telecommunications, electronics and many more. Strategic Offerings: Global provider of UPS and power-quality solutions Worldwide sales and services in over 100 countries Dedicated to the development of the strategic account business Flexibility to offer specialized products and services Largest industry investment in R & D and technology Full range of products including hardware and software Commitment to quality MGE offers strategic partners peace of mind and one-stop shopping for all of your power protection needs. We can customize our products, services and many other aspects of our business to achieve the exact solution for your business. MGE provides a dedicated team of power protection specialists to serve your needs. MGE s state of the art test facility can support assembly and testing of UPS systems up to 10 MVA. Clear Advantages From The MGE Power Systems Team Single point of accountability from project inception to completion Complete product line to satisfy all project requirements Direct interface with manufacturing environment Manufacturing flexibility to meet custom requirements Cost savings through purchasing efficiencies Proven track record on the world s largest projects MGE Power Systems Products The Complete Solution From Utility to the branch circuit breaker, MGE manufacturers all components of the critical power system ensuring compatibility, quality and simplifying the coordination process. MGE s dedicated team of custom design engineers are equipped to provide everything from simple maintenance bypass modules, 4,000 A continuous duty static switch cabinets to 5,000 A distribution systems in our large Costa Mesa fabrication facility Series Switchboards For over 20 years, MGE has offered complete design and fabrication services for custom switchboard assemblies. Our fabrication facility builds the complete assembly from the ground up, allowing for fast turnaround and a high degree of customization to meet any design specification. A combined knowledge of both the UPS system and switchboard assembly simplifies the integration process for all involved and ensures perfect results every time. All switchboards are designed and manufactured to UL 891 standards, with MGE providing Square D (or the vendor of your choice) UL 1558 switchgear. MGE's large custom fabrication facility in Costa Mesa has a dedicated team of engineers and technicians experienced at building high quality critical power systems

10 Service MGE Power Services Maintenance Programs The installation of power protection systems in your company demonstrates the importance you place on guaranteeing the smooth operation of your business. It is essential for the chosen protection system to be efficient from the moment it starts operating. A smooth system will allow you to focus on your business, free from other concerns. In order to meet this requirement and to adapt the level of service to meet your needs, MGE has developed three levels of maintenance contracts. Service Ultimate Service The most comprehensive maintenance contract perfectly suited for companies with ultra-mission- critical installations requiring the ultimate in dependability featuring 24/7 service. All parts, replacement spare parts, labor and travel expenses associated with any call are included with the Ultimate Service. Continuous operation of your facility is key to your success. In order to help ensure this continuity, MGE UPS SYSTEMS has introduced a comprehensive program of services: MGE PowerServices. For your satisfaction and peace of mind, the MGE PowerServices program offers you dependability, convenience, and expertise that you expect from a major UPS manufacturer. Several hundred specialists based in 150 service centers offer comprehensive services and emergency assistance focused on rapid response and a constant concern for providing full customer satisfaction. Premier Service The maintenance contract required to protect against the risk of UPS failure, this superior level of service is available Monday through Friday, 8:00 AM 5:00 PM, perfect for many businesses. All parts, replacement spare parts, labor and travel expenses associated with any call are included in this package. The wealth of over 40 years of international experience in UPS systems means that MGE PowerServices program provides services which correspond to every stage of your installation s life. From awareness of protection requirements to the end-of-life recycling of equipment, the services provided are adapted to your every need. Select-Services The a la carte maintenance contract for a tailor made response to UPS protection. Parts, labor and travel expenses associated with corrective maintenance are billed separately at a discounted time and materials rate. MGE PowerServices program provides the following types of services: Pre-Installation System Audits MGE specialists take into account the constraints of your electrical environment to help you determine the most suitable power protection solutions. MGE can help you determine UPS requirements such as backup time required, types of batteries and operating layouts as well as assist with the sizing of cables and upstream and downstream protection devices. Other Service Offerings MGE offers a variety of service programs designed to meet your needs such as: System Start-Up Our experts are on hand to make sure that your installation and power requirements correspond to the chosen level of protection. MGE can perform preinstallation visits to optimize start-up of your UPS system, assist in drafting procedures specific to your site and of course start-up your equipment which should be performed by trained technicians with a detailed knowledge of the products. Training classes at the MGE facility for service technicians and our customers. Loadbank testing which includes testing, maintenance, exercise, and performance validation of your MGE UPS and battery system. Infrared scanning to help determine maintenance requirements and diagnose potential problem areas with your UPS and battery systems. Circuit breaker testing which includes the testing and inspection of circuit breakers on-site. Expansion of existing MGE products, which allows you to upgrade to a higher output rating on-site. Maintenance on UPS systems from other manufacturers to ensure that you have one company with responsibility for all of your UPS systems on-site. B.O.S.S. Systems to provide spare batteries on-site at a customer location. Depending on the UPS systems installed, you may have access to Remote Monitoring, at no additional charge, during the warranty period. Remote Monitoring Remote Monitoring of your UPS systems by MGE personnel offers many advantages. Our experts are alerted in the event of any operation anomaly and are able to take corrective action if necessary, and our customers are immediately contacted in the event of any serious failure. Replacement of components are anticipated in most cases before problems occur and the customer is provided with an operating log of the system either regularly or on demand. Spare Parts Kits Having an MGE spare parts kit on site can greatly enhance repair time on your power system. All parts consumed from the kit will be replenished FREE OF CHARGE as long as the UPS from MGE UPS SYSTEMS is under warranty or Premier or Ultimate maintenance program with MGE. Having spare parts on site at your facility will improve MGE s ability to assist you when there is a problem and ensure that your system gets back up and running as soon as possible. Battery Maintenance and Replacement Battery service is a vital component of any UPS maintenance program since even one battery that has failed can wreak havoc on an entire system. In order to maintain 100% uptime and to protect your investment, regular quarterly or semi-annual battery system inspections are strongly recommended depending on your installation and the environment in which the batteries operate. Also, since batteries have a limited life, MGE will also assist you with the monitoring of your batteries to help you make the critical decision of when it is time to replace your batteries. When it proves necessary to replace one or several of the batteries (malfunction or end-of- life), MGE will provide you with new batteries to help you conform to the specification of your UPS system to guarantee you that your system is appropriately backed-up. USA Canada Latin America MGE Customer Care Center is a single location where you can call for all service inquiries or issues. The Center handles all service order processing, dispatching of Service Technicians to a customer site, customer inquiries and phone calls, and is able to respond to technical issues. Regardless of whether you call to discuss a product feature or inquire about the status of a repair, the Customer Care Center personnel will be able to retrieve relevant information instantaneously and convey it directly to you. The MGE Customer Care Center located in Costa Mesa, California offers a centralized location for all of your service needs. The advantages of a consolidated facility are: Immediate response on your technical issues Consolidation of customer information in key databases to better serve your needs Quicker and easier processing of all service orders 18 19

11 International Products (50hz) Pulsar CL1/CL5 The Pulsar CLs are available in German, French and British standards. The Pulsar CLs are power protection for the individual user. Whether you need to protect your PC with modem/internet, telephone, fax, TV, home theater, VCR or DVD, this surge suppressor is for you. Three models available one-, five-, and eight-outlet designs. CL1 CL5 Pulsar Evolution The Pulsar Evolution is high-density power protection for servers, storage systems and networking equipment. It s the smallest line-interactive UPS from 500 VA to 3 kva on the market. The Pulsar Evolution answers specific computing and industrial market needs such as standalone or rack-mounted, true sinewave in the output and a wide input voltage window tolerance thanks to line interactive regulation. International Products (50hz) CL5 BS CL VA Pulsar ellipse MGE s Pulsar ellipse is the UPS of choice to maximize the availability of PCs, workstations and small servers used by home office users and small businesses. The distinctive compact and lightweight design is the result of MGE s investment in research and development to provide users with the best combination of performance and size VA Pulsar EXtreme C Pulsar EXtreme C UPSs have been designed to meet the needs of modern equipment including networks, Intranet and Internet servers, internetworking devices, computer and telecom (PBX) centers, medical equipment and sensitive industrial processes. These models offer on-line double conversion technology, which provide high performance and reliability for your modern equipment needs VA Pulsar ellipse premium Pulsar ellipse premium offers professional users a highperformance, line-interactive power protection solution at an affordable price. Easy to install and use on any server and workstation, the Pulsar ellipse premium UPS protects data information exchange and Internet connections to maximize the efficiency of small- and medium-sized networked organizations VA Pulsar EXtreme The Pulsar EXtreme product provides modular protection for your critical applications and telecom system needs. It also offers on-line double conversion technology, high performance and reliability, high availability, advanced communications, ease of use, flexibility and scalability VA 20 21

12 International Products (50hz) Comet EXtreme The Comet EXtreme UPS is designed for critical power protection. Its modular architecture allows it to fit any configuration, stand-alone or rack version. Also, its advanced communication capabilities are compatible with any enterprise networks. The Comet EXtreme offers the following; on-line technology with a large input voltage window tolerance for high-disturbance areas, manual maintenance bypass, long backup time (up to 90 minutes at full load), generator compatible, serial port and two communication slots for optional cards kva kva Galaxy PW These models provide complete isolation and correction from all power problems. All three-phase true on-line UPSs use MGE s unique digital power-quality technology to provide unsurpassed output power quality, making it a preferred choice for critical computer and electronic applications. Galaxy PW has been designed with international requirements in mind. International Products (50hz) Galaxy 3000 The Galaxy 3000 provides a high-performance design for the critical power protection of mid-range system applications in a compact, easy-to-maintain package. These three phase UPSs provide uninterruptible power in a scalable design that ranges from 10 kva to 30 kva. Typical applications include financial institutions, process control equipment, health care facilities, and many other similar locations with critical power protection requirements. Galaxy Chosen to protect the world s most critical data centers and largest Internet providers, these models boost total three phase power protection parallelable up to 4,500 kva. Offering unsurpassed reliability and power quality, they re ideal for telecommunications, defense, broadcasting, medical, industrial and computer applications kva Upsilon STS Upsilon STS is the heart of a redundant system. It supplies a number of loads from one to two independent and redundant sources. It ensures no-break transfer from the preferred source to the alternate source in either automatic mode (according to user settings) or manual mode kva A 23

13 International Products (50hz) Power Management Module MGE s PMM is specially designed to manage the distribution of electrical power in Data Centers. The PMM continuously analyzes each single phase circuit to enhance reliability and facilitate easy wiring changes. Also available with matching Static Transfer Switch (STS). *Available with individual Branch Circuit Monitoring 230V: VA CT Power Conditioners SineWave THM Active Harmonics Conditioner These Power Conditioners are an ideal combination of ferroresonant technology and computer-grade performance. Providing excellent noise suppression and voltage regulation, the ferroresonant power conditioner is suitable for use both in office and industrial environments. Active conditioners analyze the harmonics drawn by the load and then inject the same current to the load with the appropriate phase. As a result, the harmonics are totally neutralized. This means they no longer flow upstream to disturb other equipment and overheat distribution components. International Products (50hz) The Branch Circuit Monitor tracks the current of all panel board branch circuit breakers. Adjustable alarm thresholds on each circuit provide a warning alarm before circuits are at risk of tripping due to over current kva A Galaxy 1000 PW The Galaxy 1000 PW is a three phase input / single-phase output industrial quality UPS system. Featuring MGE s THM concept (Total Harmonic Management), the Galaxy 1000 offers a number of high-performance solutions to control harmonics downstream and upstream of the UPS delivering distortion-free power (as low as 3% input and output THD) and making it ideal for environments with sensitive electronics. Based on MGE s PW topology that has the highest demonstrated reliability of any UPS in its class, the PW 1000 is suitable for the most critical applications. Topaz S3 500/1000 VA Topaz S3 Inverter Topaz S4 Inverter The Topaz S3 Inverter has a streamlined modular design reducing cabinet space without compromising quality. The inverter module is also hot-swappable when an alternate AC source is available increasing the availability of power to critical loads. Featuring proven pulse width modulation (PWM) technology specifically designed to meet the demanding AC power requirements of today s electronic equipment, the Topaz S3 provides excellent isolation between AC and DC for maximum efficiency and low audible noise. The Topaz S4 inverter is designed to meet the stringent regulatory qualifications demanded by telecommunications facilities. As well as meeting all major safety standards, the S4 inverter is one of the only inverters designed to meet Networking Equipment Building System (NEBS) standards the industry benchmark for product quality and reliability kva Topaz S KVA 25

14 International Products (50hz) Personal Solution-Pac UPS to Computer Personal Solution-Pac installs easily and stays in the background until it is needed. When the lights go out, your UPS provides vital power to keep your computer and peripherals running smoothly. Solution-Pac software monitors the load, keeping track of things so that you don t have to worry. Solution-Pac/WAN UPS to Network This cutting-edge solution offers multi-server shutdown for operating systems ranging from various versions of Windows to UNIX, Linux, Novell Netware, etc. Software SNMP agents are already included in this package, so Solution-Pac WAN can be easily integrated with most enterprise management systems. This solution also provides paging/ ing capabilities. UPS Web-Pac Web Based Monitoring UPS Web-Pac is the industry s most secure power management software. When used in conjunction with the XML/Web card or XML@gent, it provides comprehensive and highly secure management of network attached UPS systems from anywhere on the network using a standard web browser. Up to 250 servers can be protected by XML- Client, the java-based shutdown software, available for virtually every operating system ranging from various versions of Windows to UNIX, Apple Mac OSX, Linux and Novell Netware. Communication Cards Evolution and Pulsar EXtreme C SNMP Web MiniSlot Card (66244) Dual U-Talk/Basic Card (66060) Jbus/ModBus Card (66061) Dual COM Ports Card (66066) USB Card (66067) The SNMP/Web 10/100BT communication card is both an SNMP agent and an HTTP/Web server. Therefore, it enables UPS supervision from any Network Monitoring System using SNMP and traps or simply from any web browser (Internet Explorer, Netscape Navigator, etc.). Orderly system shutdown of up to 35 protected servers can be established using MGE s Solution- Pac/WAN software suite. Galaxy (3000, PW and 1000 PW), Comet EXtreme, Pulsar EXtreme and MultiSlot A wide range of optional cards will allow your UPS to talk to nearly all equipment management systems, making integration faster and easier. All these cards* can plug directly into the UPS, saving time and money on your next UPS project. (*except Meta UPS Card and U-Talk/Basic Acquisition Card) Provides two communication ports that may be configured for serial link or AS/400-type dry contacts. Interface your UPS with a Building Management System. This card has two independent RS232 communication ports, on which it can be connected, one for connecting monitoring software (included) and one for remote control panel UPS control. Take advantage of the latest, fastest communication protocol for Microsoft Windows Comet S31 and Galaxy These UPS systems can all use the communication cards above when using a Multislot. Status/AS400 Card (66246) The Status Card is intended for IBM AS/400 protection: major power events will be signaled to the system which can lead to a safe system shutdown. Dual Volt Free Contacts (66068) The two ports are being used to supply UPS status information or all Remote Power Off (RPO) or the UPS. Alarm Relay Card (66069) XML Web Card (66073) XML-Web Card acts as a web page for your UPS information. Used along with XML-Client software, each server or workstation will be protected and can monitor the UPS with a simple web browser. Security is handled with the SSL protocol, used by many websites to safeguard sensitive password information. SNMP/Transverse Card (66074) This card controls six output relays depending on the operating status of the UPS and receives signals on the two SELV inputs. The SNMP/Web 10/100BT communication card is both an SNMP agent and an HTTP/Web server. Therefore, it enables UPS supervision from any Network Monitoring System using SNMP and traps or simply from any web browser (Internet Explorer, Netscape Navigator, etc.). Orderly system shutdown of up to 35 protected servers can be established using MGE s Solution-Pac/WAN software suite. International Products (50hz) 26 Monitor-Pac For Detailed Monitoring Monitor-Pac is the perfect tool for Facility Managers to easily monitor MGE s three-phase equipment. Operating on a PC, the software package provides detailed monitoring of all key UPS parameters on an easy-to-use, Graphical User Interface (GUI) screen. With Monitor-Pac, any user will understand and react to all UPS conditions, even on the most complex sites! Management-Pac UPS to Management Platform Management-Pac from MGE adds the necessary plugin software to remotely manage one or several UPSs from the following: HP Open-View Windows and UNIX IBM NetView CA Unicenter Insight Manager 7 MultiSlot Acquisition Card These interface cards are used to communicate between the MultiSlot and U-talked-based UPSs such as the Comet S31 and Galaxy. U-Talk/Basic Acquisition Card (66063) Interfaces between the MultiSlot and the U-talk or Status Port on the UPS (requires MultiSlot). MultiSlot MultiSlot expands your communication options, providing comprehensive, flexible and easily upgraded communications for your UPS in a low-profile, 1U rackmounted design. Pulsar STS 10 and 16 Amps Pulsar STS (Source Transfer Switch) offers power redundancy and high availability for your strategic network and telecom applications. It handles the automatic or manual transfer of your loads between two independent sources that you designate as preferred or alternate. In the event of a failure, the transfer is automatic and instantaneous (66026 and 66028). MetaUPS Card (66064) View two redundant UPSs as one single system from a monitoring standpoint (requires MultiSlot). *Redundancy up to 3000 VA in 1U of rack space. 27