Vendor Landscape Matrix

Transcription

1 ABPMPartnersResearchNote Vendor Landscape Matrix For Business Performance Management October 2013

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3 2013BPMPartners,Inc.Allmaterialcontainedinthisdocumentremainsthe propertyofbpmpartnersandcannotbepublishedorduplicatedwithoutthe expresswrittenconsentofbpmpartners,inc. Vendor Landscape Matrix 1

4 Table of Contents Executive Summary...3 The BPM Vendor Landscape Matrix Explained...4 BPM Partners Vendor Landscape Matrix for Performance Management - October Vendor Details...7 Key to Vendor Checkboxes...8 The Extended Vendors...9 Adaptive Planning...9 Host Analytics...10 IBM Cognos...11 Infor...12 Oracle Hyperion...13 SAP BusinessObjects...14 The Comprehensive Vendors...15 Axiom EPM...15 Centage...16 Longview/Exact...17 OneStream...18 Prophix...19 Tagetik...20 Tidemark...21 Vena Solutions...22 The Specialized Vendors...23 Acorn Systems...23 Anaplan...24 Xlerant...25 Customer Satisfaction Comparison...26 About BPM Partners October 2013

5 Executive Summary The Business Performance Management (BPM) vendor landscape continues to evolve. Many of the established vendors have introduced significant new capabilities, features, and modules. Some vendors now even roll out product enhancements on a quarterly basis. New vendors continue to appear on the scene with well thought-out and innovative products delivered by experienced teams. The pace of acquisition has slowed somewhat resulting in more vendors to choose from than in quite some time. This year s report includes several new vendors and also excludes some that were previously included, due to their diminished activity in the performance management marketplace. The purpose of the BPM Partners Vendor Landscape Matrix is to provide a point-in-time snapshot of all the core players, their status in the market, and the focus of their offerings. This is accomplished with a summary grid, along with vendor by vendor commentary, attribute checkmarks, and customer satisfaction ratings collected as part of the annual BPM Pulse Survey. This document will be updated periodically to reflect the most current information available. We believe that this information should enable organizations to focus their vendor selection activities around those vendors most likely to meet their needs, saving time and money in the process. This information is not intended to replace the thorough due diligence, analysis, and detailed evaluations and comparisons that we recommend be conducted as part of any BPM vendor selection process. All of the data contained in this document has been independently researched and compiled by BPM Partners, Inc. The customer satisfaction data is from the 2013 BPM Pulse Survey which ran from January 2013 through April 2013, except where noted otherwise. Vendor Landscape Matrix 3

6 The BPM Vendor Landscape Matrix Explained This grid is only for Business Performance Management (BPM) Vendors. It is therefore important to understand how we define BPM: BPM is a set of integrated, closed-loop management and analytic processes, supported by technology, that address financial as well as operational activities. BPM is an enabler for businesses in defining strategic goals, and then measuring and managing performance against those goals. Core BPM processes include financial and operational planning, consolidation and reporting, modeling, analysis, and monitoring of key performance indicators (KPIs) linked to organizational strategy. Operational Analytics focus on the performance of key business areas including Sales, Marketing, Customer Service, Manufacturing, R&D, IT, and HR. From a technology perspective more vendors are embracing SaaS (software-asa-service), and there are also several solutions designed from the ground up to take advantage of the cloud. The larger vendors are porting their performance management applications to high-performance in-memory calculation platforms. Mobile access, mostly on the consumption of data side, is beginning to gain traction. Big Data is an area that is just starting to be talked about in the performance management world. On the application side of things there is a continuing focus on ever more granular profitability analysis, predictive capabilities, and external benchmarking. More vendors have added financial consolidation capabilities and most of them are coupling it with disclosure management and collaboration. Several additional vendors have introduced vertically focused solutions and pre-packaged operational analytics (usually for sales). The common theme is bridging operations and finance. We currently track over 100 vendors that provide software to address one or more aspects of business performance management and business intelligence. The majority of these vendors are not included in this matrix. Inclusion in the Vendor Landscape Matrix is based solely on BPM Partners evaluation of vendor activity in the field as it relates to performance management. Only the most active vendors competing for and successfully delivering BPM solutions in the U.S. market are included in this grid. We no longer include stand-alone business intelligence tools vendors. It is our experience that most performance management customers today are looking for applications focused vendors, or those that combine applications and tools. 4 October 2013

7 BPM Partners Vendor Landscape Matrix for Performance Management - October 2013 This matrix objectively places the active BPM vendors according to the scope of their current offerings, and their relative momentum in the market. It is updated once each year. Within a particular box, vendors are organized alphabetically. The horizontal axis identifies vendors by their current market momentum, usually determined by number of customers, market presence and growth rate. Vendors in the left most column are either relatively new to the market or self funded which often leads to more controlled and slower growth. The vendors in the right-most column typically have 100 or more customers using their performance management solutions and are continuing to win business on a regular basis. The middle column contains vendors who have demonstrated good traction and momentum but have yet to hit critical mass in terms of the number of installed customers. The vertical axis reflects the focus of a particular vendor s offerings: Specialized - offers one or more of the basic components of performance management such as budgeting, planning, modeling, financial consolidation, disclosure management, reporting, dashboards Comprehensive - bridges finance and operations by providing most, if not all, of the basic financial components and adding operational elements such as operational analytics for sales, HR, services, IT, etc., operational planning, profitability analysis and optimization Extended - offers a comprehensive set of performance management applications and in addition markets and sells transactional systems that provide source data, such as ERP, Vendor Landscape Matrix 5

8 and/or pure business intelligence capabilities that enable the development of complementary applications The BPM Partners Vendor Landscape Matrix is intended to provide objective, informative placement of the various vendors. One of the key design elements in this approach is that there is no good or bad place to be on the grid. Which group of vendors is the best fit for any given company is a function of that company s specific requirements. Companies focused on just certain aspects of performance management may find their solution in a vendor with specialized offerings. If a company is looking to eventually implement all aspects of BPM then a comprehensive solution might be in order. Those companies who are looking to add a complementary business intelligence (BI) capability or are interested in purchasing performance management from their ERP vendor may be interested in looking at the vendors with extended offerings. An important note regarding the developing vs. established vendors: while the established vendors offer proven solutions with theoretically less risk, the developing vendors tend to be more innovative, more cost-effective, and more likely to offer personalized service and a chance to directly influence product direction. The decision on type of vendor to select then becomes a matter of company needs and corporate culture. 6 October 2013

9 Vendor Details For each vendor included in the matrix we have included brief comments, usually highlighting what s new or unique about the vendor. Where available we have also included customer satisfaction ratings for 12 key attributes as well as an overall score. This data comes directly from the 2013 BPM Pulse Survey which had responses from over 225 companies. Respondents who rated vendors/products self-identified themselves as users of the vendors/products being rated. They were asked to rate their vendor and product satisfaction on a 5 point scale with 1 being the lowest and 5 being the highest. The attributes being rated (and their grid codes) were: Overall satisfaction Sales process (Sales) Price/value (Price) Product functionality (Func) Ease of use (Use) Ease of implementation (Impl) Product performance (Speed) Product quality (Quality) Product documentation (Doc) Customer support/hotline (Supp) Vendor-run training (Train) Vendor-run consulting (Conslt) Communication with customers (Comms) Our interpretation of these ratings is represented as follows: Vendors that did not get assessed in the 2013 BPM Pulse Survey, or did not have sufficient data to provide an accurate rating are noted with data not available. If they had sufficient data in the most recent prior survey year then that data is included and so noted. In addition, we have included a set of vendor checkboxes to highlight specific product and vendor capabilities. The key to the current set of checkboxes follows: Vendor Landscape Matrix 7

10 Key to Vendor Checkboxes FinancialPerformanceManagement Budgeting (Bud): The product offers top-down and bottom-up budgeting, as well as planning and forecasting. Modeling/Strategic Planning (Plan): The product has built-in functionality to develop and maintain models as well as create the strategic plan. Dashboard (Dash): The vendor provides a graphical interface that can display a collection of key performance indicators (a scorecard) with gauges, stoplights, and charts. Dashboards may be graphical display tools or prebuilt applications. Reporting & Analytics (Rept): The product offers a robust report development tool for ad hoc queries as well as production reporting in addition to any prebuilt reports. Consolidation (Con): The software sums data from multiple ledgers, incorporating currency conversion and intercompany eliminations as needed. Analytics Packaged Analytics (Pack): The vendor delivers packaged solutions focused on selected operational areas (such as sales performance management), or profitability analysis and optimization. Data Visualization (Dviz): The vendor provides specialized data visualization capabilities beyond standard charts. MarketProfile Vertical Solutions (Vert): The vendor offers industry-specific capabilities or content integrated in a software application. This functionality can be the vendor's sole focus, or it can be in addition to more generic offerings. Cloud: The vendor offers a hosted/saas version of their product (indicated with an 'H' after the checkmark), or a true cloud solution. An 'S' indicates that only selected modules are cloud-enabled. Mobile Access (Mob): The vendor supports mobile access. Consumption only access is indicated with a 'C' after the checkmark. An 'S' indicates that only selected modules support mobile access. 8 October 2013

11 The Extended Vendors Adaptive Planning Adaptive Planning provides easy to use, cloud-based performance management solutions designed for organizations ranging from small and mid-sized companies to enterprise class corporations, which currently comprise about 25% of their business. This solution is a strong alternative to spreadsheet-based planning and reporting processes. Their recently released financial consolidation module is a full-featured and intuitive solution designed for accountants. With the incorporation of MyDials which Adaptive Planning acquired last year, and the new consolidation capabilities, their offering is now the first fully integrated cloud-based business intelligence and performance management solution. Adaptive Planning also offers a Sales Forecasting and Analysis application for sales performance management. Adaptive Discovery provides data visualization and analytics and allows for real-time access and drill-down from an iphone. Recent enhancements include a process tracker and additional collaboration capabilities as well as easy integration of external operational data into the analytics tool. There are pre-developed models for several industries including insurance, healthcare, and manufacturing. Available direct from Adaptive Planning in North America and the U.K., and via a large global partner network including NetSuite, which offers a specialized version of Adaptive Planning. With relatively low per user per year pricing, a rapid implementation, and without need for hardware or IT support, Adaptive Planning offers a robust solution with a low total cost of ownership. Capabilities CS CustomerSatisfaction Overall: 4.65 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit Mid-sized and larger organizations, looking for a budgeting, reporting, consolidation, reporting and analysis solution with a low total cost of ownership. Vendor Landscape Matrix 9

12 Host Analytics Host Analytics' Corporate Performance Management Suite includes modular yet integrated budgeting, consolidation and disclosure management, scorecard and dashboard reporting solutions built on the Microsoft platform and delivered via the cloud. The Host Analytics Decision Platform enables fact-based decision-making taking into account both potential positive and negative outcomes. This comprehensive offering includes the ability to easily integrate external data for benchmarking, currency rates, and economic indicators. The product is updated on a quarterly basis and the most recent release offers an enhanced financial package publisher, tools for self-service reporting, new financial close and disclosure features, and more powerful and granular workflow capabilities. The solution's embedded business intelligence capabilities allow for powerful operational analytics. The vendor offers an Enterprise edition and a lower cost Professional edition. Host Analytics is designed to meet the needs and user requirements of midmarket organizations and large enterprises, through a subscription based ondemand solution with implementation costs that are a fraction of traditional on premise alternatives.. Capabilities C CustomerSatisfaction Overall: 4.58 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit Companies looking for a comprehensive on-demand performance management solution built on the Microsoft platform with implementation costs that are a fraction of on-premise alternatives. 10 October 2013

13 IBM Cognos IBM Cognos solutions help link financial and operational initiatives to a company's overall strategic plan including financial planning, budgeting, scorecarding, consolidation and disclosure management, along with reporting and analysis functions that layer on top of a variety of transactional systems. Last year's Varicent acquisition is now IBM Cognos Incentive Compensation Management. IBM Cognos Express, based on in-memory analytics engine TM1, continues to provide integrated planning, reporting, and analysis capabilities for the midmarket. BM Cognos TM1 provides the same functionality including profitability modeling tied to planning, but is designed for larger organizations. IBM Cognos Insight rounds out the core line-up and provides personal business analytics. In addition IBM Cognos Controller supplements the core product set with specialized functionality to enable an organization to close, consolidate, report, and file. IBM Cognos FSR is an integrated reporting and disclosure management platform which automates the creation of content-rich, enterprise-wide reports and complex regulatory and statutory disclosures, including XBRL. To complete the picture the IBM Smarter Analytics Signature Solution - CFO Performance Insight provides deep insight into business performance through reporting, what-if analytics and an advanced capability - temporal causal modeling which automatically uncovers relationships between business metrics based on historical data and projects their future state based on the momentum of the business. IBM Cognos offers performance management blueprints (pre-defined models) to address the needs of specific functional areas and industries. Capabilities S CS CustomerSatisfaction Overall: 4.19 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit Best for mid-sized to large enterprises looking for a robust and comprehensive performance management and BI solution that is ERP independent. Vendor Landscape Matrix 11

14 Infor Infor offers a unified, closed-loop performance management solution set that includes budgeting & forecasting, reporting & analysis, financial consolidation (from close to publish), planning, and strategic planning. Their dashboards allow for multiple sets of rolebased KPIs for a truly personalized experience. Infor's Workforce Budgeting now supports position-based budgeting and expanded allocations and customizable attributes. Profitability analysis is included as part of planning and allows for activity-based models. They also address governance, risk, and compliance via Infor Approva. Infor has a focus on content with over 100 pre-built reports and pre-built analytics solutions by industry, application, and process area. Infor's recently added CPM Workbench provides reporting, data visualization including heat maps and circle packs, as well as form-based data entry on the ipad. Other Infor capabilities include enterprise search, in-context business intelligence, and enterprise collaboration. The Infor ION Business Vault streamlines data integration with published business information received in near real-time without going through an extract and load process. Infor provides performance management solutions for midmarket organizations through large enterprises. Capabilities H S CustomerSatisfaction Data not available. Fit Best for mid-sized companies looking for a Microsoft platform based performance management solution, ideal for current Infor customers. 12 October 2013

15 Oracle Hyperion Oracle's EPM solution includes performance management applications for strategy management, planning/budgeting/forecasting, financial close & reporting, disclosure management and profitability management at a granular level with micro costing, pre-built business intelligence applications (e.g. sales, marketing, HR, financial, supply chain analytics) along with a BI foundation. Oracle also offers pre-built planning applications for public sector and financial services companies, workforce and capital asset planning. Other capabilities include project financial planning, predictive planning feature based on Oracle Crystal Ball Predictor, and account reconciliations as part of the financial close management application. New this year Oracle now offers a tax provisioning application built on Hyperion Financial Management. Hyperion's Data Relationship Manager enables centralized management of the chart of accounts across multiple systems. Hyperion Planning takes advantage of Oracle Exalytics for fast in-memory planning and analytics. Oracle also offers its Financial Management Analytics which are pre-packaged mobileready dashboards for Finance executives. The company has expanded its data integration of the Hyperion EPM and BI solutions to include some process integration with the Oracle E-Business Suite, PeopleSoft, Siebel, SAP, Fusion and JD Edwards applications while continuing to offer solutions that can support and be integrated with a variety of other non-oracle information sources and systems. Capabilities H CS CustomerSatisfaction(2012data,insufficientdatafor2013) Overall: 4.00 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit Mid to Large enterprises with complex needs looking for an all in one solution, ideal for current Oracle customers. Vendor Landscape Matrix 13

16 SAP BusinessObjects SAP AG offers a broad portfolio of enterprise performance management solutions under its SAP BusinessObjects brand including Strategy Management, Planning Budgeting and Forecasting, Financial Consolidation and Reporting (BPC), Disclosure Management, Dashboards, and Profitability and Cost Management along with comprehensive business intelligence, Governance, Risk and Compliance (GRC), Enterprise Resource Planning, and data warehouse solutions. Taken together they are designed to enable a company to strategize and plan, analyze and optimize, close and disclose. SAP's BPC solution can be deployed on the SAP NetWeaver platform or the Microsoft platform with a common web 2.0 client. BPC NetWeaver powered by SAP HANA leverages multi-threading and in memory processing for high performance. SAP is executing on its mobile first strategy and recently released EPM Unwired which makes BPC available for ipad access for both viewing and entering data. Citizen Insight is a new mobile app providing strategy management to municipalities. SAP is focused on content delivery and offers extensive applied analytics pre-packaged vertical and line of business solutions as well as rapid deployment solutions consisting of content and consulting, and financial close starter kits all of which serve to reduce time and costs involved in rolling out a new system. While the main performance management product line is designed for large organizations SAP also offers the Edge editions of Planning and Consolidation, Strategy Management, and business intelligence priced and packaged for the midmarket. Capabilities H S CustomerSatisfaction(2012data,insufficientdatafor2013) Overall: 3.55 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit Best for large enterprises looking to leverage familiarity with Excel that need all that performance management has to offer including governance, risk, compliance, and profitability optimization, ideal for current SAP customers. 14 October 2013

17 The Comprehensive Vendors Axiom EPM Axiom EPM provides a unified and comprehensive performance management solution for budgeting, capital planning, strategic planning, reporting, scorecards/dashboards and consolidations. This solution also includes specialized functionality for detailed profitability measurement which in healthcare organizations can be used to analyze patient-level profitability. An HTML5-based web client allows for live tablet access with transactional drilldown and data-driven alerts. New this year is an enhanced scenario modeling wizard designed to make this powerful capability available to a wider range of users. Axiom EPM has also upgraded their dashboards with new data visualization options and interactive capabilities. The vendor has recently released an adapter specifically for WebFOCUS to enable business intelligence users to easily access performance management data. While Axiom EPM leverages the latest.net technology and embraces the power of spreadsheets, there is an alternative desktop mode available that does not require a spreadsheet. Although this solution is applicable to all industries, added capabilities have been developed for several verticals including banks and healthcare organizations. Capabilities H CustomerSatisfaction Overall: 5.00 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit This vendor is a good choice for anyone looking for a comprehensive and unified performance management solution, especially those in financial services and healthcare. WebFOCUS users looking to incorporate performance management data would also be a good fit. Vendor Landscape Matrix 15

18 Centage Budget Maestro provides integrated budgeting, forecasting, performance reporting and analytics solutions designed to meet the needs of small to mid-sized businesses or divisions within larger organizations. The Budget Maestro solution set now includes advanced driver-based planning, modeling, dynamic reforecasting, revenue planning, tracking of detailed cost, inventory, bookings, and deferred revenue, as well as workforce planning. Recently introduced Analytics Maestro enables more powerful user-defined analysis and metrics tracking. The solution is designed for self-installs with minimal consulting and a new quick-start budget wizard. Budget Maestro s performance management solutions can be deployed either as client server or hosted access via Citrix. Capabilities H CustomerSatisfaction Data not available. Fit Best fit for small to midsize companies looking for an easy to use and low cost, robust performance solution that can grow with their business. 16 October 2013

19 Longview/Exact Longview, a stand-alone division of Exact Software, provides a unified, all in one solution for strategic planning, budgeting/forecasting, management reporting, complex modeling, financial consolidation, XBRL reporting and disclosure management optimized for high performance large scale enterprise deployments. The company also has a comprehensive tax provisioning, planning and reporting application that is fully integrated with the solution but can also be purchased stand alone. The Longview solution provides strong analysis capabilities including break-back analysis, goal seeking and causal analysis. The interactive dashboard is available via an ipad with live data retrieval and drill down. The Longview Smart Client technology allows for creation of fast browser-based in memory installation-free apps. Initial apps from Longview include long-range planning, salary planning, and net income analysis for banks. For MicroStrategy users Longview is implemented as a project, using Longview s BI-optimized ODS (Operational Data Store) capabilities, and offers integrated BI and advanced reporting capabilities; advanced profitability analytics are delivered through a partnership with Acorn Systems. Longview's single-tenant hosted options allow for a mix of on premise and hosted, as well as a choice between perpetual license and hosting fees. Capabilities H CS CustomerSatisfaction Overall: 4.00 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit Mid to large-size enterprises looking for a cost-effective and unified performance solution that can handle complexity, ideal for companies also looking for integrated (or standalone) tax planning and provisioning. Microstrategy customers looking for an integrated performance management solution would also be a good fit. Vendor Landscape Matrix 17

20 OneStream This new vendor delivers a unified solution for financial data quality, budgeting, forecasting, consolidation, reporting and analysis. Guided workflows simplify the process for the end user and point them to the right tasks and information. A unique element of this offering is extensible dimensionality. This enables corporate to have standard dimensions (chart of accounts, organizational hierarchy, etc.) that business units can easily add to for their unique needs without modifying the corporate standard. The solution leverages the power and familiarity of Excel with significant ease of use enhancements and full auditability. With a scalable web architecture, a unified offering and a single metadata repository, the system is designed to minimize demands on IT and reduce implementation and maintenance costs. OneStream is targeted at meeting the needs of upper midmarket and large enterprises. Capabilities H CustomerSatisfaction Data not available. Fit Best for upper midmarket and large enterprises looking for a unified solution that integrates data quality and support for business unit system expansion. 18 October 2013

21 Prophix Prophix is a global provider of a unified performance management solution that delivers insight into finance, operations and business performance. Core strengths include budgeting, forecasting, reporting and analysis, operational planning, personnel planning, revenue planning, project planning and financial consolidations. They also offer a Sales Performance Management solution. Recent enhancements include improved support for comments and line item details, ad hoc data visualizations, and SmartMonitor a new dashboard and exception reporting tool with automated alerts and comment generation. The latest release adds support for mobile access and a modern Windows 8-like user interface. The system is designed to enable business users to easily manage and utilize the entire unified set of capabilities in Prophix without IT support. Prophix can be rapidly deployed at the line of business unit or across the entire organization for complete performance management. Collaboration and business process workflow are built-in to the system and can completely automate financial processes. An Excel add-in enables the use of existing spreadsheets. They also offer Prophix Express and GL Reporter which are good replacements for FRx Reporter and Forecaster. Prophix performance management solutions include prebuilt data integration tools designed for business users that support integration of data from most common general ledger and non-financial systems and support drill through to transaction detail. The Prophix solution set is scalable and is built on the Microsoft SQL Server platform including Microsoft SharePoint. It is designed to provide fast time to value and low total cost of ownership. Capabilities CS CustomerSatisfaction Overall: 4.35 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit Best for organizations with complex requirements and limited resources, ideal for those with a focus on operational planning, revenue planning, and demand forecasting. Vendor Landscape Matrix 19

22 Tagetik Tagetik is a global provider of performance management and financial governance solutions specifically built around the operation of the Finance function. The Tagetik solution unifies multiple performance management applications including planning, budgeting and forecasting, profitability modeling and optimization, financial consolidation, disclosure management, and statutory and management reporting including dashboards and scorecards within a single web based application. Solutions include extended BPM process support for credit analysis, cash forecasting, XBRL, 10K/Q reporting and financial compliance and governance. New packaged solutions are available for Solvency II Pillar 3, IFRS, and banking regulatory requirements. On the operational side they provide analysis of sales, human resources, and production planning. Tagetik Analytics is a new native capability that also allows for self-service data visualization. Starter kits are available for financial services, manufacturing, and consumer packaged goods. Their offering also integrates with the Microsoft SharePoint portal to enhance collaborative performance planning, analysis, and statutory reporting preparation using Tagetik and MS SharePoint solutions. On ios mobile devices they offer reports with drilldown or reporting books in PDF magazine format. The solution itself is available on-premise or via Tagetik Cloud with subscription pricing or software contract/hosting fees and as a mix of onpremise and cloud. Capabilities H CS CustomerSatisfaction Overall: 4.85 Sales Price Func Use Impl Speed Quality Doc Supp Train Conslt Comms Fit Best for mid to large sized organizations looking for a financial process-based, unified and comprehensive, performance solution. 20 October 2013

23 Tidemark The Tidemark solution is built from the ground-up to take advantage of the cloud, analyze Big Data, and be available anywhere with an easy to use HTML5 user interface that provides full application functionality from an ipad or a desktop browser. They didn't overlook the performance management basics though as Tidemark fully supports planning, driver-based forecasting, reporting, dashboards and powerful analytics. Designed to enable better decision-making this process-centric solution bridges financial and operational data, provides prescriptive guidance, and allows for risk-adjusted analysis utilizing a risk-tolerance slider. Ease of use features include the ability to sort unstructured data by relevance, view key information in performance panels, categorize all information as either accounts or metrics, and take corrective action from within the application itself. The vendor recently introduced Tidemark Storylines to put everything in context and make the company health easier to understand outside of the finance department. The Tidemark solution is designed to address the needs of customers in the higher-end of the midmarket as well as large enterprises. Capabilities CustomerSatisfaction Data not available. Fit Larger companies that are looking for powerful analytics and full mobile access as part of their performance management solution. Vendor Landscape Matrix 21

24 Vena Solutions Vena Solutions utilizes Excel as the front-end to its performance management suite that includes budgeting, forecasting, consolidation, dashboards and reporting. This approach allows you to utilize existing spreadsheets by mapping data by cell to the system database. The system supports line item detail within sheets as well as the collection and reporting of footnotes. All of this is coupled with a flexible workflow engine and a drag and drop process designer that lets users own, support, or watch a task. The product provides a detailed audit trail with version comparison capabilities. Vena Solutions also goes beyond standard performance management offerings with extended capabilities for tax accounting, treasury management, project planning, and other areas. The solution is available on premise or hosted with a subscription fee or perpetual license fee arrangement. It is designed for midmarket to large enterprises. Capabilities H CustomerSatisfaction Data not available. Fit Mid-sized to large organizations, looking for a comprehensive and process-driven performance management solution that leverages their investment in Excel. 22 October 2013

25 The Specialized Vendors Acorn Systems Acorn provides profit improvement and cost management solutions focused on product/customer profitability, cost-to-serve analysis, activity-based cost management. Industry specific capabilities focus on financial services, retail, manufacturing, consumer products, healthcare, education, distribution and logistics. Strategic partnership with Ernst & Young for the delivery of management consultancy services on the Acorn platform. The firm continues to partner with several leading BPM vendors to integrate Acorn's ABC and profitability analytics capabilities. This year Acorn rolled out Total Profitability for Microsoft Dynamics AX, an integrated solution for users of that product set. Capabilities H CustomerSatisfaction Data not available. Fit Best for companies looking to add robust profitability optimization capabilities to their existing performance management solutions. Vendor Landscape Matrix 23

26 Anaplan This cloud-based performance management vendor is focused on modeling and planning for sales, finance, and operations. Specific capabilities include sales management, quota planning, workforce planning, project planning, sales forecast as well as financial modeling, expense planning, allocations and planning, risk management, reporting and analytics. The focus is on 'what-if' analysis and collaboration. Interactive dashboards are provided as well as full cell-level auditability. The solution utilizes a patented in-memory hybrid multi-dimensional and transactional data structure for high performance. It is designed for large enterprises. Capabilities CS CustomerSatisfaction Data not available. Fit Best for large organizations looking to better understand and manage their operational performance. 24 October 2013

27 Xlerant XLerant uses a plain English, wizard like front end to assist line managers with creating their revenue and expense budgets. The XLerant BudgetPak solution replaces formulas and commands with user friendly prompts and selections that speak their language. The product can enforce HR-defined rules and compensation ranges, and flag necessary exceptions for review. This solution can be used stand-alone or in conjunction with most major enterprise performance management software or Microsoft Excel. Includes automated workforce planning, approval workflow, and line item comments. While there are no industry-specific versions, XLerant has had significant success in meeting the needs of the higher-education market. The vendor recently re-architected the product to run natively in a cloud environment. Capabilities CustomerSatisfaction Data not available. Fit This product is ideal for any organization looking to make the budgeting process easier and increase budgeting participation and accountability. It has proven to be an especially good fit for institutions of higher learning. Vendor Landscape Matrix 25

28 Customer Satisfaction Comparison The charts below compare the vendors with sufficient data for each of the twelve customer satisfaction attributes as measured by BPM Partners. For a fair comparison the charts are organized by Vendor Landscape Matrix Categories - Extended, Comprehensive, and Specialized, although this year none of the vendors in the Specialized category had sufficient data. Within each chart the vendors are listed in order of highest to lowest overall score. Detailed Customer Satisfaction Scores - Extended Vendors AdaptivePlanning Score HostAnalytics IBM/Cognos 3.5 Oracle/Hyperion SAP/BusinessObjects 2.75 (C)2013BPMPartners,Inc. 26 October 2013

29 Detailed Customer Satisfaction Scores - Comprehensive Vendors AxiomEPM 4.5 Score Tagetik Prophix Longview 2.75 (C)2013BPMPartners,Inc. Vendor Landscape Matrix 27

30 About BPM Partners BPM Partners is the leading independent authority on business performance management (BPM) and business intelligence solutions. The company helps organizations address their budgeting, planning, financial reporting, regulatory compliance, profitability optimization, key performance indicator (KPI) development, and operational performance challenges with vendor-neutral experts who can guide companies through their BPM initiatives from start to finish while both reducing risk and minimizing costs. BPM Partners has specialized packages that lead clients through project justification, requirements definition, vendor selection and deployment of departmental or enterprise-wide BPM or business intelligence (BI) systems. For further details, go to Follow BPM Partners on For further information on many of the vendors included in this document (analyst reports, articles, blogs, news, etc.) visit BPM Partners' PerformancePlace. 28 October 2013