Executive Briefing on PCI Compliance
|
|
- Spencer Stone
- 8 years ago
- Views:
Transcription
1 Executive Briefing on PCI Compliance 3 rd March 2011 Ashley Unitt, CTO, NewVoiceMedia
2 What is PCI DSS? Payment Card Industry Data Security Standard developed to help reduce fraudulent transactions States that credit card data should be handled and stored in such a way that the information required to make a purchase is not accessible after the purchase has been made Implications for non-compliance: Merchants can be penalised up to $200,000/ 125,000 per breach plus $25/ 16 per account reissued, and have their services suspended Damage to reputation, brand and adverse PR which can have a long term impact on customer confidence Cost of the fraud
3 Why is telephone card payment security important? Chip & PIN has been the main fraud reduction driver in face-to-face transactions, and Verified by Visa has helped in the e-commerce sector But, there remains a limited amount of solutions that can fight fraud in the Mail Order/ Telephone Order (MOTO) space The FSA and other regulatory bodies across Europe require some companies to record and store telephone conversations in a range of situations The PCI DSS, however, stipulates that the CVV2 (Credit Card Validation Value) cannot be kept post-authorisation, and full Personal Account Numbers (PANs) cannot be kept without further protection measures Therefore, there is a risk that organisations who take customer credit card details over the telephone may be recording the full cardholder details, and therefore be in contravention of the mandatory requirements of the PCI DSS Source: Call Recording Fact Sheet UK May 2010
4 Achieving PCI Compliance How do breaches occur? Agent fraud when processing card payments over the phone Recordings of the call may be accessed divulging card information Homeworkers may operate in less secure environments How can breaches be avoided? re-engineer the business process to automate the credit card transaction and remove agents from the payment process Suspend call recording for credit card transactions to ensure card details are not accessible Implement a mid-call IVR to automatically collect card payments with the option for secure agent assistance Never let cardholder details get on to a customer s site
5 Who are NewVoiceMedia? Established 10 years, serving 300 customers in 11 countries ContactWorld platform launched in 2006 to provide a cloud based business telephony solution Stable % service delivered from 3 UK data centres Processed over 90 Million Calls in 2010 Partnerships with BT, salesforce.com, China Telecom
6 What do we do? NewVoiceMedia delivers cloud-based technology that offers enterprise class business telephony at a fraction of the cost of traditional systems Smaller businesses take advantage of a sophisticated telephony solution that identifies callers, prioritises and routes them effectively Larger companies operating a call centre benefit from a more flexible system that doesn t require specialist expertise or months to implement or adapt.
7 NewVoiceMedia Solutions Cloud Contact Centre Solution ACD, IVR, CTI, Call Recording and Management Information Available as Pay as you go service Full CTI integration into Salesforce CRM Provides a single, seamless view of all customer interactions Innovative dynamic routing of calls on Salesforce data PCI DSS compliant payment system for contact centres Mid-call IVR securely collects card payments Removes opportunities for fraud
8 Some of our Reference Customers
9 ContactWorld PCI NewVoiceMedia are a validated Level 1 PCI DSS service provider Makes PCI DSS compliance a lot easier by reducing our customer s PCI DSS scope Can be simply added to existing call centre infrastructures and, unlike the alternatives, doesn't come with a hefty price tag Links directly to the payment gateway companies to speed up transaction processing Reduces the opportunities for fraud NewVoiceMedia technology is currently processing approximately 100K/day in payments
10 NewVoiceMedia Architecture Customers PSTN NewVoiceMedia ContactWorld NewVoiceMedia Data Centres NewVoiceMedia ContactWorld PCI PSTN Traffic PSTN SSL/HTTPS Payment Gateway WorldPay WWW PSTN or VoIP Client Officers PBX SSL/HTTPS Firewall Router Virtual Teams Homeworkers & DR LAN
11 How Does a Mid Call IVR work? Client Public Telephone Network Agent No Data Network
12 Summary Anyone who takes credit card payments needs to be PCI DSS compliant With the advent of chip and PIN and 3D Secure more fraud switching to telephone based transactions Solutions such as ContactWorld PCI that provide tokenisation of card holder data are the way forward View a demo of ContactWorld PCI:
OXY GEN GROUP. pay. payment solutions
OXY GEN GROUP pay payment solutions hello. As UK CEO, I m delighted to welcome you to Oxygen8. We ve been at the forefront of multi-channel solutions since 2000. Headquartered in Birmingham, UK, we have
More informationSafe and Sound Processing Telephone Payments Securely. A white paper from Barclaycard and Visa Europe leading the way in secure payments April 2015
Safe and Sound Processing Telephone Payments Securely A white paper from Barclaycard and Visa Europe leading the way in secure payments April 2015 Executive summary The following information and guidance
More informationFinance & Ecommerce Systems
Finance & Ecommerce Systems Prepared by: Colette Elson Issued: November 2013 November 2013 Page 1 Contents Page 1 Introduction 2 Responsibility 3 The PCI Data Security Standard 4 PCI DSS Requirements 5
More informationFOUR WAYS TO ACHIEVE PCI DSS COMPLIANCE
FOUR WAYS TO ACHIEVE PCI DSS COMPLIANCE IN THE CUSTOMER CONTACT CENTRE AN ULTRA COMMUNICATIONS WHITE PAPER ULTRA COMMUNICATIONS CLOUD CONTACT CENTRE SOLUTIONS www.ultraasp.net +44 (0) 207 965 0207 The
More informationMerchants & PCI DSS Obse b r se vat va io i n o s n f s rom o a a P a P ym a en e t n Gat a ew e a w y a pe p r e spe sp ct e ive i
Merchants & PCI DSS Observations from a Payment Gateway perspective It has the words DON'T PANIC inscribed in large friendly letters on its cover Who are you?? 17 years in the Irish & European Acquiring
More informationThe PCI DSS Compliance Guide For Small Business
PCI DSS Compliance in a hosted infrastructure A Rackspace White Paper Spring 2010 Summary The Payment Card Industry Data Security Standard (PCI DSS) is a global information security standard defined by
More informationVersion: 0.102c. Date: 17 th December 2013. Information Supplement:
Version: 0.102c Date: 17 th December 2013 Information Supplement: Protecting Telephone-based Payment Card Data Information provided here does not replace or supersede requirements in the PCI Data Security
More informationCredit Card Processing Overview
CardControl 3.0 Credit Card Processing Overview Overview Credit card processing is a very complex and important system for anyone that sells goods. This guide will hopefully help educate and inform new
More informationPAYMENTS AS A SERVICE. Fully managed multi-channel card acceptance for all business environments. www.verifone.co.uk
PAYMENTS AS A SERVICE Fully managed multi-channel card acceptance for all business environments www.verifone.co.uk Whether small or large, PAYware Ocius s multi-channel flexibility can transform your s
More informationAdyen PCI DSS 3.0 Compliance Guide
Adyen PCI DSS 3.0 Compliance Guide February 2015 Page 1 2015 Adyen BV www.adyen.com Disclaimer: This document is for guidance purposes only. Adyen does not accept responsibility for any inaccuracies. Merchants
More informationPayment Methods. The cost of doing business. Michelle Powell - BASYS Processing, Inc.
Payment Methods The cost of doing business Michelle Powell - BASYS Processing, Inc. You ve got to spend money, to make money Major Industry Topics Industry Process Flow PCI DSS Compliance Risks of Non-Compliance
More informationCardControl. Credit Card Processing 101. Overview. Contents
CardControl Credit Card Processing 101 Overview Credit card processing is a very complex and important system for anyone that sells goods. This guide will hopefully help educate and inform new and old
More informationWorldpay s guide to the Payment Card Industry Data Security Standard (PCI DSS)
Worldpay s guide to the Payment Card Industry Data Security Standard (PCI DSS) What is PCI DSS? The 12 Requirements Becoming compliant with SaferPayments Understanding the jargon SaferPayments Be smart.
More informationPayment Card Industry Data Security Standard (PCI DSS) Q & A November 6, 2008
Payment Card Industry Data Security Standard (PCI DSS) Q & A November 6, 2008 What is the PCI DSS? And what do the acronyms CISP, SDP, DSOP and DISC stand for? The PCI DSS is a set of comprehensive requirements
More informationRetail Business Technology Expo 2011
Retail Business Technology Expo 2011 Press Pack Stand # 212 March 16-17, 2011 For further information please contact: Clare Cockroft PR Manager Tel: +44 (0)114 292 6416 ccockroft@tnsi.com ANNOUNCES PLANS
More informationPayment Card Industry Data Security Standards.
Payment Card Industry Data Security Standards. Your guide to protecting cardholder data Helping you manage the risk. Credit Card fraud and data compromises are an increasingly serious problem, costing
More informationPCI Security Standards Council
PCI Security Standards Council Jeremy King, European Director 2013 Why PCI Matters Applying PCI How You Can Participate Agenda 2 Why PCI Matters Applying PCI How You Can Participate Agenda About the PCI
More informationPCI DSS Payment Card Industry Data Security Standard. Merchant compliance guidelines for level 4 merchants
Appendix 2 PCI DSS Payment Card Industry Data Security Standard Merchant compliance guidelines for level 4 merchants CONTENTS 1. What is PCI DSS? 2. Why become compliant? 3. What are the requirements?
More informationFAQ s. SaferPayments. Be smart. Be compliant. Be protected. The benefits of compliance SaferPayments Non-compliance fees
SaferPayments Be smart. Be compliant. Be protected. What is the Payment Card Industry Data Security Standard (PCI DSS)? Do I have to comply? The PCI DSS is a mandatory requirement for any business who
More informationProtecting Cardholder Data Throughout Your Enterprise While Reducing the Costs of PCI Compliance
Payment Security White Paper Protecting Cardholder Data Throughout Your Enterprise While Reducing the Costs of PCI Compliance Breaches happen across all industries as thieves look for vulnerabilities.
More informationa CyberSource solution Merchant Payment Solutions
a CyberSource solution Merchant Payment Solutions 1 Simplifying Payments 2 Safe and reliable payment processing is essential to your business. Authorize.Net, a leading payment gateway since 1996, provides
More informationKeeping your Telephone Payments Watertight: Making your Contact Centre PCI Compliant
Keeping your Telephone Payments Watertight: Making your Contact Centre PCI Compliant 1 PCI DSS: Y ur Payment Security Lifeguard If the mention of PCI DSS compliance leaves you all at sea, you are not alone.
More informationIdentifying Security. Payment System. Federal Reserve Bank. Ellen Richey Chief Enterprise Risk Officer Visa Inc. Visa Public
Identifying Security Issues in the Retail Payment System Federal Reserve Bank Chicago Ellen Richey Chief Enterprise Risk Officer Visa Inc. June 5, 2008 Agenda 1. The Data Security Landscape 2. Recent Trends
More informationPayment Card Industry Data Security Standard PCI DSS
Payment Card Industry Data Security Standard PCI DSS What is PCI DSS? Requirements developed by the five card brands: VISA, Mastercard, AMEX, JCB and Discover. Their aim was to put together a common set
More informationWhat are the PCI DSS requirements? PCI DSS comprises twelve requirements, often referred to as the digital dozen. These define the need to:
What is the PCI standards council? The Payment Card Industry Standards Council is an institution set-up by American Express, Discover Financial Services, JCB, MasterCard Worldwide and Visa International
More informationPayment Cardholder Data Handling Procedures (required to accept any credit card payments)
Payment Cardholder Data Handling Procedures (required to accept any credit card payments) Introduction: The Procedures that follow will allow the University to be in compliance with the Payment Card Industry
More informationWestern Australian Auditor General s Report. Information Systems Audit Report
Western Australian Auditor General s Report Information Systems Audit Report Report 10 June 2012 Auditor General s Overview The Information Systems Audit Report is tabled each year by my Office. It summarises
More informationHow To Protect Your Business From A Hacker Attack
Payment Card Industry Data Security Standards The payment card industry data security standard PCI DSS Visa and MasterCard have developed the Payment Card Industry Data Security Standard or PCI DSS as
More informationUnderstanding and Managing PCI DSS
Understanding and Managing PCI DSS PCI DSS in Context Some History Key Players Validating Compliance Cardholder Data 2! 5 Stages of PCI Grief Denial: It doesn t apply to me PCI compliance is mandatory
More informationWhy Is Compliance with PCI DSS Important?
Why Is Compliance with PCI DSS Important? The members of PCI Security Standards Council (American Express, Discover, JCB, MasterCard, and Visa) continually monitor cases of account data compromise. These
More informationCyberSource Payments & Security ONE POINT OF CONTACT CAN HELP YOU HIT YOUR
ONE POINT OF CONTACT CAN HELP YOU HIT YOUR MOST AMBITIOUS TARGETS Payments & Security PROCESS PAYMENTS AND SECURE PAYMENT DATA GLOBALLY WITH ONE CONNECTION To prepare for the omni-commerce world effectively,
More informationVaronis Systems & The Payment Card Industry Data Security Standard (PCI DSS)
CONTENTS OF THIS WHITE PAPER Overview... 1 Background... 1 Who Needs To Comply... 1 What Is Considered Sensitive Data... 2 What Are the Costs/Risks of Non-Compliance... 2 How Varonis Helps With PCI Compliance...
More information2015 PCI DSS Meeting. OSU Business Affairs Projects, Improvement, and Technology (PIT) Robin Whitlock
2015 PCI DSS Meeting OSU Business Affairs Projects, Improvement, and Technology (PIT) Robin Whitlock 11/3/2015 Today s Presentation What do you need to do? What is PCI DSS? Why PCI DSS? Who Needs to Comply
More informationWhat Every Business Should Know About PCI Compliance
What Every Business Should Know About PCI Compliance www.bullseyetelecom.com As technology advances, identity thieves are also finding easier ways to steal vital information such as credit card data. Businesses
More informationWhat s New in PCI DSS 2.0. 2010 Cisco and/or its affiliates. All rights reserved. Cisco Systems, Inc 1
What s New in PCI DSS 2.0 2010 Cisco and/or its affiliates. All rights reserved. Cisco Systems, Inc 1 Agenda PCI Overview PCI 2.0 Changes PCI Advanced Technology Update PCI Solutions 2010 Cisco and/or
More informationNew Challenges in Card Optimization: Security, Payments, Receivables
New Challenges in Card Optimization: Security, Payments, Receivables Presented By Paul LaRock, Principal paul_larock@treasurystrategies.com 312-628-6955 Steve Wiley, Principal steve_wiley@treasurystrategies.com
More informationPAYWARE MERCHANT MANAGED SERVICE
PAYWARE MERCHANT MANAGED SERVICE PAYware MerchanT Managed Service We focus on payments, so you can drive sales Whether you re selling goods or services, managing your own internal high volume payments
More informationRecurring Transactions Enquiry Service. Merchant Implementation Guide
Recurring Transactions Enquiry Service Merchant Implementation Guide April 2013 Contents Section Page Introduction 1 Benefits Of Using The Recurring Transactions Enquiry Service 1 Requirements Of Using
More informationInformation Sheet. PCI DSS Overview
The payment card industry (PCI) protects cardholder data through technical and operations standard set by its Council. Compliance with PCI standards is mandatory. It is enforced by the major payment card
More informationAn article on PCI Compliance for the Not-For-Profit Sector
Level 8, 66 King Street Sydney NSW 2000 Australia Telephone +61 2 9290 4444 or 1300 922 923 An article on PCI Compliance for the Not-For-Profit Sector Page No.1 PCI Compliance for the Not-For-Profit Sector
More informationDrive your fraud rates down
Drive your fraud rates down Drive your fraud rates down To a greater or lesser extent, fraud concerns almost everyone involved in e-business. With margins tight and competition fierce, the prospect of
More informationIP Voice Service Product Information
IP Voice Service Product Information New Voice Media V1.5 Nov 2012 Document History Version Description Date 1.0 First Release May 2012 1.1 Minor revision to add codec and bandwidth requirements 31 st
More informationHow To Protect Your Credit Card Information From Being Stolen
Visa Account Information Security Tool Kit Welcome to the Visa Account Information Security Program 2 Contents 1. Securing cardholder data is everyone s concern 4 2. Visa Account Information Security (AIS)
More informationFrequently Asked Questions
PCI Compliance Frequently Asked Questions Table of Content GENERAL INFORMATION... 2 PAYMENT CARD INDUSTRY DATA SECURITY STANDARD (PCI DSS)...2 Are all merchants and service providers required to comply
More informationPCI Compliance : What does this mean for the Australian Market Place? Nov 2007
Sense of Security Pty Ltd (ABN 14 098 237 908) 306, 66 King St Sydney NSW 2000 Australia Tel: +61 (0)2 9290 4444 Fax: +61 (0)2 9290 4455 info@senseofsecurity.com.au PCI Compliance : What does this mean
More informationSpecialty Answering Service. All rights reserved.
0 Contents 1 Abstract... 2 2 About ACD & Its Relationship with Call Centers... 3 2.1 How ACD Software Routes Calls Based on Topic... 3 2.2 How ACD Reduces Operator Talk Time... 3 3 ACD and Call Reporting...
More informationGuidance Notes PCI DSS Compliance as it relates to Call Recording
Guidance Notes PCI DSS Compliance as it relates to Call Recording Published by DMA Contact Centres & Telemarketing Council First edition Contents Disclaimer...2 1. Background...3 2. The fundamental storage
More informationWhite paper. How to take your contact centre out of scope for PCI DSS. Reducing cost and risk in credit card transactions for contact centres
White paper How to take your contact centre out of scope for PCI DSS Executive summary With 77 per cent of UK companies admitting to a security breach (Source: The Ponemon Institute, 2009), and up to 97
More informationBusiness Link Presentation E-Commerce Payment Processors. 25 January 2010
Business Link Presentation E-Commerce Payment Processors 25 January 2010 Payment Processors Update Overview of Xanthos PCI Compliance 3d secure Payment Processors Xanthos -7 Key Benefits Performance: an
More informationsmall world INTERNATIONAL CONSULTANTS Contact Centres - Sales & Marketing - PCI DSS Compliance
INTERNATIONAL CONSULTANTS Contact Centres - Sales & Marketing - PCI DSS Compliance Contents WHY small world CONTACT CENTRES SALES & MARKETING PCI DSS COMPLIANCE CONTACT 2 www.swiconsulting.com Why small
More informationPayment Card Industry (PCI) Data Security Standard
Payment Card Industry (PCI) Data Standard Attestation of Compliance for Self-Assessment Questionnaire D Service Providers Version 3.1 April 2015 Section 1: Assessment Information Instructions for Submission
More informationAgent Registration. Program Guide. (For use in Asia Pacific, Central Europe, Middle East, Africa)
Agent Registration Program Guide (For use in Asia Pacific, Central Europe, Middle East, Africa) Version 1 April 2014 Contents 1 INTRODUCTION... 3 1.1 ABOUT THIS GUIDE... 3 1.2 WHO NEEDS TO BE REGISTERED?...
More informationnpc npc NPC PCI Program Protecting Your Business from Card Data Breaches
npc A Vantiv Company npc A Vantiv Company NPC PCI Program Protecting Your Business from Card Data Breaches For more information about the NPC PCI Program, please contact our dedicated PCI Specialty Team
More informationPCI Compliance Overview
PCI Compliance Overview 1 PCI DSS Payment Card Industry Data Security Standard Standard that is applied to: Merchants Service Providers (Banks, Third party vendors, gateways) Systems (Hardware, software)
More informationProcessing e-commerce payments A guide to security and PCI DSS requirements
Processing e-commerce payments A guide to security and PCI DSS requirements August 2014 Contents Foreword by Peter Bayley 3 The systems involved 4 The key steps involved 4 The Payment Industry (PCI) Data
More informationThe Impact Of PCI DSS On Fraud And Compliance
Contact centres A new opportunity for card fraudsters? Fraud and compliance challenges for contact centre payments and the new technologies helping firms beat crime and stay legal Received: 6th August,
More informationWhite Paper On. PCI DSS Compliance And Voice Recording Implications
White Paper On PCI DSS Compliance And Voice Recording Implications PCI DSS within the UK is becoming a hot topic of conversation, with many contradictions and confusions being issued by suppliers and professionals
More informationPAYMENT CARD INDUSTRY (PCI) SECURITY STANDARDS COUNCIL
PAYMENT CARD INDUSTRY (PCI) SECURITY STANDARDS COUNCIL Session 1 Payment Card Industry (PCI) Security Standards Slide 1 Top 3 Largest Security Incidents Reported Worldwide = CREDIT CARDS Related *Source:
More informationStandard: PCI Data Security Standard (PCI DSS) Version: 2.0 Date: March 2011. Information Supplement: Protecting Telephone-based Payment Card Data
Standard: PCI Data Security Standard (PCI DSS) Version: 2.0 Date: March 2011 Information Supplement: Protecting Telephone-based Payment Card Data Table of Contents Executive Summary 3 Clarification of
More informationHow to Take your Contact Centre Out of Scope for PCI DSS. Reducing Cost and Risk in Credit Card Transactions for Contact Centres
How to Take your Contact Centre Out of Scope for PCI DSS Reducing Cost and Risk in Credit Card Transactions for Contact Centres 1 2 Contents 4 Executive Summary 6 PCI DSS Background 8 PCI DSS What s Involved
More informationCredit Card Risks: Update on PCI Compliance Monday, May 23 2:40pm 3:55 CPE: 2
Credit Card Risks: Update on PCI Compliance Monday, May 23 2:40pm 3:55 CPE: 2 Joe Helmy, VP Emerging Verticals, MasterCard Jennifer Cooperman, MBA, CPFO, Treasurer, City of Portland, OR Tod Burton, Financial
More informationPayment Security Solutions. Payment Tokenisation. Secure payment data storage and processing, while maintaining reliable, seamless transactions
Payment Security Solutions Payment Tokenisation Secure payment data storage and processing, while maintaining reliable, seamless transactions 02 Payment Security Solutions CyberSource Payment Tokenisation:
More informationPayment Painkillers: How to secure customer payment data in a complex world
Payment Painkillers: How to secure customer payment data in a complex world A better way to secure payment data There is a more secure, affordable, manageable and sustainable way for retailers to secure
More informationJosiah Wilkinson Internal Security Assessor. Nationwide
Josiah Wilkinson Internal Security Assessor Nationwide Payment Card Industry Overview PCI Governance/Enforcement Agenda PCI Data Security Standard Penalties for Non-Compliance Keys to Compliance Challenges
More informationThe 12 Essentials of PCI Compliance How it Differs from HIPPA Compliance Understand & Implement Effective PCI Data Security Standard Compliance
Date: 07/19/2011 The 12 Essentials of PCI Compliance How it Differs from HIPPA Compliance Understand & Implement Effective PCI Data Security Standard Compliance PCI and HIPAA Compliance Defined Understand
More informationPCI DSS Compliance - what you need to know
PCI DSS Compliance - what you need to know What is PCI DSS? PCI DSS Payment Card Industry Data Security Standard A set of rules laid out by the PCI Security Standards Council to protect card holder data
More informationBuilding Trust in Cloud Contact Centres. A NewVoiceMedia White Paper
Building Trust in Cloud Contact Centres A NewVoiceMedia White Paper Trust but verify, said Ronald Reagan to Mikhail Gorbachev. He was talking about nuclear weapons but the maxim can refer to other things,
More informationStrengthening operations, driving margin expansion & cutting costs with cloud communications
Strengthening operations, driving margin expansion & cutting costs with cloud communications Strengthening operations, driving margin expansion & cutting costs with cloud communications Growing companies
More informationA guide for accepting online payments for Hertfordshire emarketplace Providers
A guide for accepting online payments for Hertfordshire emarketplace Providers CONTENTS Background... 3 Accepting online payments... 3 Online payment terminology... 3 Acquirers... 3 Internet merchant accounts
More informationGRINNELL COLLEGE CREDIT CARD PROCESSING AND SECURITY POLICY
GRINNELL COLLEGE CREDIT CARD PROCESSING AND SECURITY POLICY PURPOSE The Payment Card Industry Data Security Standard was established by the credit card industry in response to an increase in identify theft
More informationPCI DSS Compliance. 2015 Information Pack for Merchants
PCI DSS Compliance 2015 Information Pack for Merchants This pack contains general information regarding PCI DSS compliance and does not take into account your business' particular requirements. ANZ recommends
More informationFraud - Preparing Data Card Transactions
Liverpool Hope University PCI DSS Policy Document Control Date Revision/Amendment Details & Reason Author 26 th March 2015 Updates G. Donelan 23 rd June 2015 Audit Committee 7 th July 2015 University Council
More informationVoIP in the Enterprise
VoIP in the Enterprise Date: March. 2005 Author: Sonia Hanson Version: 1.1 1 1 Background Voice over IP In the late 1990s Voice over IP (VoIP) was seen as a disruptive new technology that had the potential
More informationUniversity of York Policy on the Management of Debit/ Credit Card Data
University of York Policy on the Management of Debit/ Credit Card Data Version 1.0 25th February 2015 Index 1 Introduction and Policy Statement 1.1 The Payment Card Industry Data Security Standard (PCI
More informationHow To Protect Visa Account Information
Account Information Security Merchant Guide At Visa, protecting our cardholders is at the core of everything we do. One of the many reasons people trust our brand is that we make buying and selling safer
More informationPOLICY & PROCEDURE DOCUMENT NUMBER: 3.3101. DIVISION: Finance & Administration. TITLE: Policy & Procedures for Credit Card Merchants
POLICY & PROCEDURE DOCUMENT NUMBER: 3.3101 DIVISION: Finance & Administration TITLE: Policy & Procedures for Credit Card Merchants DATE: October 24, 2011 Authorized by: K. Ann Mead, VP for Finance & Administration
More informationMerchant guide to PCI DSS
Merchant guide to PCI DSS Contents What is PCI DSS and why was it introduced?... 3 Who needs to become PCI DSS compliant?... 3 BOIPA Simple PCI DSS - 3 step approach to helping businesses... 3 What does
More informationsyntec.co.uk Cloud services for efficiency & customer service
Cloud services for efficiency & customer service Syntec offers a comprehensive suite of services which enable you to manage all aspects of your contact centre efficiently and cost effectively. The reliable,
More informationHow To Comply With The Pci Ds.S.A.S
PCI Compliance and the Data Security Standards Introduction The PCI DSS, a set of comprehensive requirements for enhancing payment account data security, was developed by the founding payment brands of
More information1/18/10. Walt Conway. PCI DSS in Context. Some History The Digital Dozen Key Players Cardholder Data Outsourcing Conclusions. PCI in Higher Education
PCI in Higher Education Walter Conway, QSA 403 Labs, LLC Walt Conway PCI consultant, blogger, trainer, speaker, author Former Visa VP Help schools become PCI compliant Represent Higher Education at PCI
More informationAn Acquirer s view: Payment security best practice and PCI DSS compliance. PCI London 23 January 2014
An Acquirer s view: Payment security best practice and PCI DSS compliance PCI London 23 January 2014 Looking back over the years that the Barclaycard Payment Security team has presented at the PCI London
More informationHow To Become A Pca Compliant Organization
Compliance Management Merchant Guide 2012 Stay Clear Of Fraud Are You Concerned About Data Security Risks? Security is a duty. Companies should remember that they are being trusted by consumers with their
More informationABSTRACT. 2015-2016 Cloud-Based Contact Center Infrastructure Market Report
ABSTRACT 2015-2016 Cloud-Based Contact Center Infrastructure Market Report 1 The eighth annual edition of DMG Consulting s Cloud-Based Contact Center Infrastructure Market Report provides an in-depth analysis
More informationNetPay for... www.netpay.co.uk
NetPay for... www.netpay.co.uk www.netpay.co.uk NetPay for... Web Hosts The web hosting market is fiercely competitive with participants continuing to look for new and innovative ways to provide differentiation
More informationConquering PCI DSS Compliance
Any organization that stores, processes or transmits information related to credit and debit card payments has a responsibility to protect each cardholder s personal data. To help accomplish this goal,
More informationMASTERCARD PAYMENT GATEWAY SERVICES
MASTERCARD PAYMENT GATEWAY SERVICES OVERVIEW MAKING PAYMENTS SAFE, SIMPLE & SMART What are MasterCard Payment Gateway Services? Our Solutions Making payments safe, simple & smart for your customers, for
More informationPayment Card Industry (PCI) Data Security Standard
Payment Card Industry (PCI) Data Security Standard Attestation of Compliance for Self-Assessment Questionnaire D Service Providers For use with PCI DSS Version 3.1 Revision 1.1 July 2015 Section 1: Assessment
More informationNetPay for... www.netpay.co.uk
NetPay for... www.netpay.co.uk www.netpay.co.uk NetPay for... Web Designers In a changing economy web and graphic design businesses continue to look for new and innovative ways to provide differentiation
More informationHow To Use Fis Payment Gateway
FIS Payment Gateway A gateway to card authorisation, settlement & secure data hosting FIS RETAIL PAYMENTS FIS Payment Gateway A gateway to card authorisation, settlement & secure data hosting FIS RETAIL
More informationPayment Card Industry (PCI) Data Security Standard
Payment Card Industry (PCI) Data Security Standard Attestation of Compliance for Onsite Assessments Service Providers Version 3.0 February 2014 Section 1: Assessment Information Instructions for Submission
More informationPCI DSS FAQ. The twelve requirements of the PCI DSS are defined as follows:
What is PCI DSS? PCI DSS is an acronym for Payment Card Industry Data Security Standards. PCI DSS is a global initiative intent on securing credit and banking transactions by merchants & service providers
More informationWe make cards and payments work for people as a part of everyday life. We bring information to life
We make cards and payments work for people as a part of everyday life We bring information to life 2 EVRY is a leading IT company in the Nordic region. Through advice, technology and solutions, EVRY brings
More informationAttestation of Compliance for Onsite Assessments Service Providers
Attestation of Compliance Service Providers Payment Card Industry (PCI) Data Security Standard Attestation of Compliance for Onsite Assessments Service Providers Version 2.0 October 2010 Instructions for
More informationPCI DSS compliance when recording calls in contact centres. Application note. Ian Colville, Product Manager, Aculab
PCI DSS compliance when recording calls in contact centres Application note Ian Colville, Product Manager, Aculab APB0382 Issue 1 9 th October, 2014 Page 1 of 8 pages Table of contents Introduction...
More informationPCI COMPLIANCE FOR HIGHER EDUCATION BEST PRACTICES CHECKLIST. Presented By: The Treasury Institute for Higher Education.
PCI COMPLIANCE FOR HIGHER EDUCATION BEST PRACTICES CHECKLIST Presented By: The Treasury Institute for Higher Education & AmbironTrustWave Pg. 1 of 10 Executive Summary This checklist is intended to help
More informationSteps for staying PCI DSS compliant Visa Account Information Security Guide October 2009
Steps for staying PCI DSS compliant Visa Account Information Security Guide October 2009 The guide describes how you can make sure your business does not store sensitive cardholder data Contents 1 Contents
More informationPCI & the Contact Centre The Acquirer Perspective
PCI & the Contact Centre The Acquirer Perspective 17 September2014 Michael Christodoulides Personal Introduction Telephony Contact Centres are integral to the security of the payment card industry ecosystem.
More informationPayment Security teleconference
Payment Security teleconference PCI DSS Compliance Validation Options 27 th March 2014 Michael Christodoulides and Louise Hunt All information correct at time of presentation Introduction Barclaycard has
More informationAchieving Compliance with the PCI Data Security Standard
Achieing Compliance with the PCI Data Security Standard Alex Woda 1 Agenda PCI Security Compliance Background Security Breaches - How do they happen? Oeriew of the Security Standards 10 Best Practices
More informationPayment Card Industry (PCI) Data Security Standard. Attestation of Compliance for Self-Assessment Questionnaire C-VT. Version 2.0
Payment Card Industry (PCI) Data Security Standard Attestation of Compliance for Self-Assessment Questionnaire C-VT Version 2.0 October 2010 Attestation of Compliance, SAQ C-VT Instructions for Submission
More information