Industrial Defender, Inc.: Recipient of the 2008 Global Risk Management Process Control & SCADA Company of the Year Award

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1 F R O S T & S U L L I V A N 2008 Industrial Defender, Inc.: Recipient of the 2008 Global Risk Management Process Control & SCADA Company of the Year Award Todd Nicholson (left), Chief Marketing Officer, Industrial Defender, Inc., and Art Robbins (right), President, North America, Frost & Sullivan We accelerate growth.

2 2008 Global Risk Management Process Control & SCADA Company of the Year Award Award Recipient: Industrial Defender, Inc. Award Description The Frost & Sullivan Award for Company of the Year is presented each year to the company that has demonstrated unparalleled excellence within its industry. The Award is based on numerous factors including the company s business development, competitive strategy, customer satisfaction, and leadership within a particular Frost & Sullivan Industry Research Group (IRG). This company is perceived to exhibit outstanding management and consistent growth. The company must offer high quality products and/or services and have positive social and economic impact on local and national communities. The company s customer service offerings and performance are expected to be of very high caliber. The company should have proven expertise in taking advantage of market changes by capturing and solidifying market presence, or through execution of innovative strategies within the existing competitive landscape. Research Methodology In order to select the Award recipient, analysts quantify several market factors for each market participant according to predetermined criteria, paying close attention to their combined operations efforts. This process includes interviews with all the market participants, customers, and suppliers, along with extensive secondary and technology research. The companies efforts are then analyzed based on the number of new customers, new segments, and commitment to business expansion coupled with market growth. Industry participants are then ranked based on the predetermined measurement criteria. The Award recipient is the company that received the number one industry rank. Measurement Criteria In addition to the methodology described below, there are specific criteria used to determine final competitor rankings in this industry. The recipient of this Award has excelled based on one or more of the following criteria: Revenue, growth rate and market-share Proof of success executing a restructuring strategy New market penetration (geographic, product and solution) Marketing, promotion, and visibility of the company through various media Evidence of success through strategy innovation Technological innovation and leadership Increased name recognition Improvement in customer satisfaction and loyalty levels The 2008 Frost & Sullivan Award for Company of the Year for Risk Management Solutions in the Process Control and the SCADA market is presented to Industrial Defender, Inc., the leader in Cyber Risk Protection for critical infrastructure process control and SCADA environments. The Award is in recognition of Industrial Defender, Inc. s integrated Defense in Depth cyber security technology and services solution, which is the result of their seventeen years of industry expertise and knowledge of the real time process control/scada environment. Industrial Defender, Inc. cutting edge solutions have delivered unprecedented customer satisfaction while at the same time creating a niche for itself in the industrial automation cyber security market. Customers appreciate the company s ability to be a one stop shop for all of their cyber security needs for the process control and SCADA environment. This comprehensive Defense in Depth approach enables efficient assessment, mitigation and management of cyber security risk within the critical infrastructure domain. Industry leading cyber security solutions from Industrial Defender, Inc. have helped customers manage their security risks and vulnerabilities within the process control and SCADA industry. Industrial Defender has completed more than 80 process control/scada cyber security assessments, more than 1,900 global technology 2008 Frost & Sullivan Page 2

3 deployments in securing critical infrastructure systems, more than 3,000 mission critical SCADA deployments and provides managed security services for 160 process control plants in 21 countries. Critical Infrastructure systems - like electricity, water, and transportation are vital to our daily lives and the global economy, yet they face growing risk from cyber security threats that are increasing every year. A cyber security incident within the enterprise IT domain may create an intangible consequence of inconvenience for an employee, department or organization with a disruption to an server, database or web site. The consequence of a cyber attack in a process control or SCADA environment is much more tangible and significant and may have a far reaching physical, economic or social impact on the population. Critical Infrastructure legacy systems were not designed with cyber security in mind and newer systems are even more open and interconnected today. Protecting critical infrastructure assets from the prying web of hackers, malicious and non-malicious intentions, and terrorists has become a priority for plant asset owners and operators all over the world. Industrial automation suppliers have devised a number of product strategies to mitigate cyber security risk by incorporating security enhancements at the hardware, software and network levels. End-users have acknowledged the need for a complete solution to meet their cyber security needs. Most cyber security vendors participating in the process control/scada market offer either single purpose point technology solutions or specific consulting services. Industrial Defender is the proven leader in the industry with a comprehensive network security professional services, technology and managed security services offering specifically targeting the process control/scada environment. The Industrial Defender Defense in Depth approach to cyber security is the industry's most comprehensive Cyber Risk Protection offering designed specifically to assess, mitigate and manage both new and legacy real-time process control and SCADA systems. Through the risk assessment network security professional services process, the Industrial Defender team can identify the risks and vulnerabilities that exist in the plant environment and recommend a mitigation strategy before there is a problem. An effective cyber security protection strategy for critical infrastructure networks is a very complex process involving a number of network layers, an equal number of protocols and requires a host of hardware and software based solutions to be implemented. As a result, most of the industrial plants today are operating with significant cyber security risks and vulnerabilities. Industrial Defender, 2008 Frost & Sullivan Page 3

4 Inc., with its Defense in Depth approach to Cyber Risk Protection follows a meticulous step by step approach to assesses the risk at each layer of the process control/scada network. Because of this method, the loopholes and the unprotected access in any of the network layers are discovered and identified. Once these deficiences are identified, Industrial Defender can implement a risk mitigation solution to help fortify the cyber security posture of the plant network. A typical mitigation recommendation may include implementing technology to effectively remediate any cyber security risks or vulnerabilities which were discovered during the assessment phase. The Industrial Defender Risk Mitigation technology suite offers comprehensive security protection with its Security Event Management (SEM), Firewall/Unified Threat Management (UTM), Host and Network Intrusion Detection, and SNMP management. Each layer of this solution is built to accommodate and leverage the unique functional, performance and operational needs of process control and SCADA networks. The next element of the Industrial Defender Defense in Depth approach to Cyber Risk Protection is the Risk Management phase, which includes the only Managed Security Services solution specifically designed for the process control/scada environment. The Industrial Defender Threat Services offering provides proactive 24x7x365 co-management of the process control/scada environment with industry leading protection against cyber security threats. The co-managed security services concept overcomes the sensitivity and trust factor associated with managing critical infrastructure plant assets by enabling the customer to participate in the managed security services process. This provides customers with the flexiblity to augment their plant network staff and selectively choose the level of plant network control that is required depending on their comfort level, experience, and resource availability. It is the comprehensive Defense in Depth approach to critical infrastructure cyber security protection which clearly positions Industrial Defender as a thought leader in this market. One of the main challenges associated with protecting critical infrastructure facilities is that cyber security protection was not taken into consideration during the design phase for most legacy plants. In fact most legacy critical infrastructure plants were never designed with cyber security in mind as there was no requirement for the plant network to connect to the corporate IT network and no need to provide Internet access or remote access for employees or vendors. Frost & Sullivan research on SCADA system vulnerabilities shows that the level of awareness of cyber security risk is less than ideal compared to most industries. The major reasons include inablity to quantify return on investment, legacy infrastructure and cost of protection. Industrial Defender, Inc. takes a proactive approach towards educating users. This has prompted the industry to take a closer look at critical infrastructure cyber security protection. Industrial Defender, Inc. apart from directly educating end-users, has also started expanding its reach by partnering with other technology vendors through its Industrial Defender Enabled Partner Program. This program enables technology providers to enhance their cyber security protection by partnering with the leader in critical infrastructure cyber security protection for the process control / SCADA environment. As an Industrial Defender Enabled Partner, technology providers complete a comprehensive technology validation process that will enable a partner device to be monitored and managed by the Industrial Defender Security Event Management (SEM) console, enhancing the cyber security posture of the process control/scada network. Customers who purchase an Industrial Defender (SEM) console can monitor and manage all Industrial Defender Enabled devices on the real-time process control / SCADA network. By collaborating with Industrial Defender, which is uniquely focused on providing end-to-end Defense in Depth cyber security solutions for the real-time process control/scada market, technology vendors can fortify their products with enhanced cyber security protection by taking advantage of Industrial Defender's expertise in this market. The creation of a proven cyber security ecosystem for process control / SCADA networks adds value for partners and customers by enhancing cyber security protection of 3rd party technology devices that are deployed on the process control / SCADA network. One example of the partnership program is RuggedCom, a leading provider of rugged communications 2008 Frost & Sullivan Page 4

5 networking solutions designed for mission-critical applications in harsh environments. Industrial Defender and RuggedCom have announced a strategic partnership to jointly provide the industry's most comprehensive cyber security solution addressing NERC-CIP compliance for the electric utility industry. This partnership will provide an integrated compliance solution specifically for North American electric utility customers facing mandatory NERC-CIP critical infrastructure protection compliance. Such unique strategies in addressing specific customer segments have enabled a strong growth path for Industrial Defender, Inc., in the global cyber security solutions market. With more than 1,900 global technology cyber security deployments, Industrial Defender has made critical infrastructure protection it's number one priority. Industrial Defender, Inc. protects over 25.0 percent of the U.K power generation including the largest coal fired power plant in the U.K. Europe s longest metro line has been protected by Industrial Defender, Inc. and Industrial Defender, Inc., also protects over 10,000 miles of oil & gas pipe line in North America. These are outstanding testimonials of the company s ablity to drive unsurpassed customer value for its growing global customer base. Organizations such as Avista Utilities, City of Boca Raton, Constellation Energy, Drax, DuPont, PPL Generation LLC, RWE and Tri-State Generation and Transmission Association trust Industrial Defender to protect their process control and SCADA environment. Other cyber security companies in the industrial automation space lack the breadth and the depth of the solutions offered by Industrial Defender, Inc. Industrial Defender, Inc., with its reliable product and service offerings stands to gain against the competition, and has been the one-stop solution for cyber security protection. Innovative solutions, reliable operations and customer focus make Industrial Defender, Inc. the rightful recipient of the 2008 Global Risk Management Company of the Year Award for Process Control and SCADA. About Frost & Sullivan Frost & Sullivan, the Global Growth Consulting Company, partners with clients to accelerate their growth. The company's Growth Partnership Services, Growth Consulting and Career Best Practices empower clients to create a growth focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents. For more information about Frost & Sullivan s Growth Partnerships, visit Frost & Sullivan Stacie Kopecki Industrial Defender, Inc. Todd A. Nicholson Frost & Sullivan Page 5

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