GPS Fleet Software GPS Devices Step II/III & Teltonika

Transcription

1 In-Vehicle Installation Guidelines GPS Fleet Software GPS Devices Step II/III & Teltonika Version 3.4 / Oktober 2013 Attention! You must read this installation manual before starting installation! The Workshop / Company that is responsible for the initial installation must guarantee the proper installation for at least 12 months. For official support, complete technical documentation and more information please contact your vendor.

2 1 General Safety Instructions Attention! You must read this installation manual before starting the installation! The Workshop / Company that is responsible for the initial installation must guarantee the proper installation for at least 12 months Before beginning the installation of your product, qualified personnel (skilled in electronic/electrical installation) must read completely this guideline. Important information contained herein is to prevent danger and damages of the used product or vehicle. Do not disassemble the device. Do not touch before unplugging the power supply if the device is damaged, the power supply cables are not isolated or the isolation is damaged. All wireless data transferring devices produce interference that may affect other devices which are placed nearby. The device may be connected only by qualified individuals. The device must be firmly fastened in the predefined location. Warning!! May explode, if wrong accumulator is used. Any installation and/or handling during a lightning storm is prohibited. The device is susceptible to water, humidity and too much heat. All installations have to be completed with a function test according this manual. Instructions must not be ignored (e.g. missing permanent power or connection to ignition) and wrong installations will cause the need of a new installation date. 1.1 Conctact Europe und International Software-Management GmbH Raiffeisenplatz 1/3c A-4863 Seewalchen am Attersee Austria Tel: Fax: Office hours: Mo Thu 8 12 and 13 17, Fr info@gps.at Middle East High-Tech Solutions FZ-LLC Branch office Dubai Internet City Building 1 - Office 10 (Ground Floor) P.O. Box , Dubai United Arab Emirates Tel: (+971) Fax: (+971) Office hours: Sun Thu info@gps.at 1.2 Partner Data Recording-Tool To test the installation an online tool was developed. Before the Test, the data recorder has to be started! The recorded data is available by calling a link, also the digital inputs trigger an . The recording ends after 24h automatically. The tool works for all devices, that send data by a data connection. SMS is not supported. Please note that different hardware types send data differently. Please note that The username and password will be given by us. Please contact us via phone or to get the username and password! The IMEI must be entered 100% correctly. Also the is necessary to get events and to get the list per !

3 After you entered a valid IMEI: Click on the link to see the data. You can also use this link on a smartphone or tablet, if you do the installation in the vehicle! Installation is only complete if the following mandatory test results are accomplished successfully: TS (Timestamp): Current data is shown (check ts coloum for the timing, be aware of time zone differences, it uses Lat / Lon /Alt (GPS Position): the gps position and altitude is shown, you could check the values by entering them in Google Maps. Speed: when driving speed is higher than 0. Dig In 1 (Digital Input 1) must be 1if ignition is ON (only if ignition signal is connected to digital input 1) Dig In 1 (Digital Input 1) must be 0 if ignition is OFF (only if ignition signal is connected to digital input 1) Certain accessories are also shown Drivercode: if an ibutton is connected to the reader, there will be 1.3 SIM Cards (usually already in the device) Refer to your vendor for SIM card related issues. It could be that the SIM card is already activated and inserted in the tracking device. The right SIM cards must be available for starting installation. The partner / customer is responsible for acquiring the right SIM card. The SIM card must fulfill special requirements (refer to UserManual). The tracking units only work with the SIM

4 card and operator that has been configured on the tracking unit (GSM operator, country). SIM card should be inserted in the module while the connector is plugged off (while module has no power). Make sure that GSM number of the SIM card is labeled on the box SIM card PIN has been deactivated SIM cards have been tested in a mobile phone (SMS and GPRS must work in a mobile phone) If SIM card checks fail, you cannot complete installation. For inserting the SIM card you must unscrew/open the box and place the SIM card in the SIM card holder in the right direction. 1.4 Mounting Recommendations Vehicle Tracker When connecting the connection (2x10) cables to the vehicle, the appropriate jumpers of the power supply of the vehicle should be disconnected. Before dismounting the device from the vehicle, the (2x10) connection must be disconnected. The device is designed to mount in a zone of limited access, which is inaccessible for the driver. All related devices must meet the requirements of standard EN Before usage, the device should be placed so that its LED indicators are visible, which show the status of operation the device is ON. As any electrical device the tracking unit is susceptible to humidity or too much heat. Placing it safely under the dashboard should be a safe Mobile Tracker & Container Tracker In this case it is only necessary that the device can face the satelite! 1.5 Connecting Wires If there are cables to connect, the following rules apply: Wires should be connected while module is not plugged in. Wires should be fastened to the other wires or non-moving parts. Try to avoid heat emitting and moving objects near the wires. The connections should not be seen very clearly. If factory isolation was removed while connecting wires, it should be applied again. If the wires are placed in the exterior or in places where they can be damaged or exposed to heat, humidity, dirt, etc., additional isolation should be applied. Wires cannot be connected to the board computers or control units If unused, insulate the ends properly to ensure that the unused cables do not short to anything in the vehicle or any other cables. 1.6 Connecting the Power Source / Ground If a power must be connected, the following rules apply: Permanent stable power is very important to operate the device. It is recommended to connect to the main power cable in the fuse box. Don t take the power source from the radio as this might affect the quality of your radio. Be sure that after the car computer falls asleep, power is still available on chosen wire. Depending on a car, this may happen in 5 to 30 minutes period. When module is connected, be sure to measure voltage again if it did not decrease. If power cable of the device is connected to ignition, this impacts the quality of tracking as down-times (device is off power) will occur. Connecting power supply to ignition might only be necessary in case the vehicle s battery is too weak and depleted fast. In some cases the box installation caused a radio noise effect. Don t take the power source from the radio. You can avoid this noise by re-locating the box and the antennas far away from the radio.

5 1.7 Anschluss Zündungskontakt Sollte ein Anschluss an der Zündung gefordert sein, gelten folgenden Regeln: Stellen Sie sicher, dass es wirklich das Zündungssignal ist (kein Spannungsabfall während Start) Stellen Sie sicher, die Box auch mit Strom versorgt wird, wenn die Zündung aus ist. Stellen Sie sicher, dass das Zündungsplus nach Abschalten der Zündung tatsächlich 0 ist. 1.8 GPS Antenna If the device has a GPS antenna, the following rules apply: When placing antennas avoid easily reached places. Hide antennas UNDER the dashboard if possible. Please place the GPS-antenna on the dash-board in order to check the box during installation. After you have got a correct GPS fix you can fix it. Make sure that the GPS reception of the position is good (no metal shielding). Not all antennas are optimal for hiding them. Avoid GPS antenna placement under metal surfaces. GPS antenna must be placed so its state is as horizontal as possible (if antenna is leant more than 30 degrees, it is considered incorrect mounting). GPS antenna cable cannot be bent more than 80 degrees. GPS antenna must be placed sticker facing down. It is recommended to place GPS antenna behind or under dashboard as close to the window as possible. A good example of GPS antenna placement is displayed in a picture below (below area colored green). If you need accurate GPS data and want to reduce the time to GPS- Fix, the antenna should be mounted on the dashboard. Important notice regarding position of GPS Antenna: Hiding the GPS antenna below the dashboard (near to the front window) is generally possible according to the producer and must be tested for each vehicle. Under certain circumstances hiding the antenna will deteriorate the GPS Fix (the quality of the GPS position) and could lead to higher power consumption (search for GPS). 1.9 GSM Antenna If the device has a GSM antenna, the following rules apply: GSM antenna must be placed with as little metal obstacles around it as possible. Avoid placing GSM antenna near car radio, speakers or alarm systems. After hiding it, a test of GSM/GPRS connection must be done. Important notice regarding position of GSM/GPRS Antenna: Avoid connections that could cause interference with radio, speakers or alarm systems Power Consumption Please note that external factors might cause the box to enter sleep mode (searching for GPS, reloading batteries). Different factors (box operations, antenna positions) will cause different power consumption. To avoid total battery depletion after very long inactivity you can add a main power switch that can be installed hidden so that you can disconnect the device from power if needed Installation Tests Test must be done outside to have a GPS connection. All tests must be done according the instruction. For devices installed in vehicles: Drive 500 meters, switch off the ignition for minutes, switch it on again and driver back and stop in front of the workshop if possible. Verify your test using the online data tool

6 For mobile trackers: Trigger some data points outside Verify your test using the online data tool 1.12 General Trouble-Shooting Sometimes in rare case, if happen that devices are not sending or send not as expected. For devices installed in vehicles the reasons might be: Loose cables or damaged cables Wrongly fixed, damaged or moved or slipped antennas Wrongly connected permanent power Wrongly connected or not connected ignition A damaged antenna or device or cut cable For mobile trackers the reasons might be: Battery A damaged device 1.13 Damaged Device / RMA If a device is damaged, it must be sent back with the SIM card with a completely filled out RMA form. Without the RMA form the device will be processed. The RMA form can be found on Documentation After finishing your installation and tests you should send a Installation Document to your customer/partner: For a better overview the list of installed vehicles shall be summarized and handed over. Please send us a list with all the vehicles, SIM-Card-numbers and IMEI. IMEI of Box GSM number Vehicle name Odometer Odometer Reading Date Location of box / special remarks We recommend to fill in the vehicle service for every installation. It is an approval document that the installation was tested. You can download it here:

7 2 Falcom Step III Connection Plan 2.1 Falcom Step III Tracking Device The antenna is combined for GPS and GSM. The GPS antenna for Falcom devices must be mounted with the rubber field looking to the sky. 2.2 Falcom Step III Plugs & Pins 2 AMP PIN Type Colour Description 13 IGN Blue Main Power + 10 V - 35 V DC (Direct Current) 15 +IN RED Main Power + 10 V - 35 V DC (Direct Current) 16 GND Brown Ground 4 INputz Violet Digital Input 1 connect to Ignition 6 IN2 Black Digital Input 1 connect to Ignition

8 2.3 Falcom Mounting Recommendations 1. Connect the red and blue wire to main power, the brown wire to ground and the violet and black wire to ignition as shown above. Make sure not to mix up the cables with other wires. 2. Correct LED Test After connecting to power the LED light must show green for approx. 10 seconds, then it must start blinking blue. If this is not the case, you must check the power connection and ground connection before continuing! 3. Disconnect power again Before going on, you must disconnect the power now. 4. Mount the GPS/GSM antenna The annta must be mounted on the front screen o runder the dashboard (make sure that it cannot get loose and fall down). The rubber side must have good view to the sky. 5. After mounting it connect the antenna cables to the GPS device. 6. After that you can connect the power again to the tracking device. 7. Hide the device behind the dashboard. Make sure not leave some room for cables and to avoid excessive heat. 8. Installation is correct if the LED shows green light (GPRS ok) and blinks with violet (power ok) and red (GPS ok) 9. Finally, the position of the vehicle must be shown in the software (drive outside for 500 m, stop, turn off ignition for 2 minutes and drive back). The position should be shown in the software now. 2.4 Checking the Box If the vehicle position is not shown in the software, please do the following tests: Only with Truckloc you can do a remote reboot/restart commando via the Software. You can do this by entering the asset ID in the vehicle mask and clicking ENTER and then clicking on Reboot Step III. Else contact our software support. CALLING-Test: Use a mobile phone to call the GSM number of the GPS box. a. If you can hear the ringing, the Box is connected correctly with the GSM network. You can find the GSM number either in a vehicle installation list or in the software (asset configuration). b. If you are re-directed into the voice mail box, the box is not correctly connected with the GSM network. A local check of the device is necessary (power or SIM card) Local check of the device with the LED lights: 1. If the LED are not responding, the power connection is lost. 2. If the LED only blinks red (GPS ok) and blue (power ok), then the device cannot be connnected tot he GSM network. The sim card must be checked using a mobile phone of the same operator. Refer to us to get to know the PIN code. After that you can check if GPRS is activated on the SIM card. 3. If the test has shown a result (no red light means that the GPS antenna has a problem), please contact our support.

9 3 Falcom Step II Connection Plan 3.1 Falcom Step II Ortungsgerät The antenna is combined for GPS and GSM. The GPS antenna for Falcom devices must be mounted with the rubber field looking to the sky. Don t forget to insert the SIM card (with PIN de-activated). 3.2 Falcom Step II Plugs & Pins 2 AMP PIN Type Colour Connect to 13 IGN Blue Main Power + 10 V - 35 V DC (Direct Current) 15 +IN Red Main Power + 10 V - 35 V DC (Direct Current) 16 GND Brown Ground 14 VBAT+ Green Leave open, not connect with power or ignition if not used! Can load an external accumulator (max. 450 ma with 4,2 Volt DC) not included in standard deliveries

10 3.3 Falcom Installationsanweisungen 1. Connect the red and blue wire to main power, the brown wire to ground as shown above. Make sure not to mix up the cables with other wires. 2. Correct LED Test After connecting to power the LED light must show green for approx. 10 seconds, then it must start blinking blue. If this is not the case, you must check the power connection and ground connection before continuing! 3. Disconnect power again Before going on, you must disconnect the power now. 4. Mount the GPS/GSM antenna The annta must be mounted on the front screen o runder the dashboard (make sure that it cannot get loose and fall down). The rubber side must have good view to the sky. 5. After mounting it connect the antenna cables to the GPS device. 6. After that you can connect the power again to the tracking device. 7. Hide the device behind the dashboard. Make sure not leave some room for cables and to avoid excessive heat. 8. Installation is correct if the LED shows green light (GPRS ok) and blinks with violet (power ok) and red (GPS ok). 9. Finally, you can test with the SMS commandos below SMS Kommandos The PIN code of the SIM card must be de-activated! Get Position via SMS Send 1234 getpos to the SIM card Activate Park zone Send 1234 park to the SIM card The park zone will be a radius of 200 meters around the vehicle.

11 Before setting the park zone we recommend to get a position with 1234 getpos to make sure that the device has GPS.

12 4 FM 41 Connection Plan 4.1 FM41 (GFSx44) Tracking Device 4.2 FM41 Plug & Pins The following diagram shows how to connect to main power, ground and ignition. You have to open the device for inserting the SIM card: PIN Type Colour Description 1 VCC (10-30) V DC Black Power + 10 V - 30 V DC Direct Current 11 GND (12-30) V DC Black Ground 16 DIN 1 Black Digital input / Ignition

13 5 FM22 (GFSx22) Connection Plan 5.1 FM22 (GFSx22) Tracking Device The GSM antenna is integrated in the device. You have to open the device for inserting the SIM card. 5.2 FM22 Plug & Pin PIN Type Colour Description 1 GND (12-30) V DC Black Ground 2 VCC (10-30) V DC Red Permanent power + 10 V - 30 V Direct Current 3 DIN 1 Yellow Digital input 1 / Ignition

14 6 FM42 (GFSx44) Connection Plan 6.1 FM42 (GFSx44) Tracking Device The GSM antenna is integrated in the device. You have to open the device for inserting the SIM card. 6.2 FM42 (GFSx44) Plug & Pins The following diagram shows how to connect to main power, ground and ignition. PIN Type Colour Description 1 GND (12-30) V DC Black Ground 11 VCC (10-30) V DC Red Power + 10 V - 30 V Direct Current 15 DIN 1 Yellow Digital input 1 / Ignition

15 7 Accessories Accessories only work with the right tracking unit GFSx44 and are not included in the standard delivery. You only have to read this chapter if you need to fix the accessories. Take care that the FM4100 and FM4200 require DIFFERENT wiring connections. It might be necessary to configure additional settings in the software in order to use the accessories. 7.1 Driver Identification via I-Button Installation for FM4100 only The accessories must be provided by the same vendor as the tracking unit or it must be guaranteed that exactly the same type ibuttons and readers is used to make it work: The I-Button Installation is only necessary for vehicles that shall be equipped with a driver identification. I-Button Installation only works with FM41 Box! Connect and test the following: PIN Type Colour Description 11 GND Grey ibutton cable 8 Data White ibutton cable To complete the installation, the ibutton system must be tested via SMS. In order to test your installation, you must attach an ibutton chip to the reader and send an SMS-Test to the box TESTS LED lights ok LED lights NOT OK SMS-TEXT to GSM number GPS - - USR PWD readio 78 Feedback SMS (compulsory, if no SMS Test OK feedback -> error) IO ID:78 Value: Value > 0 When you receive a Value, the ibutton Reader works SMS Test NOT OK No feedback or IO ID:78 Value:0

16 7.2 Driver Identification via I-Button and Buzzer - FM41 Attention! This feature requires also a firmware update of each tracking unit. Contact your dealer for more information. In case if engine is started without connected Ibutton, in 5 seconds the external Buzzer connected to FM4100 is starting alarming. Alarming stops after Ibutton is connected or/and Vehicle ignition is off.. The digital input 3 must be connected to ignition. PIN Type Colour Description 11 GND Grey ibutton cable 8 Data White ibutton cable 18 DIN3 Ignition must be connected to DIN3 (not DIN1) 1 VCC Power Green Must be connected to Buzzer and reader 4 OUT3 Yellow Must be connect to Buzzer and To complete the installation, the ibutton system must be tested via SMS. In order to test your installation, you must attach an ibutton chip to the reader and send an SMS-Test to the box TESTS LED lights ok LED lights NOT OK SMS-TEXT to GSM number GPS - - USR PWD readio 78 Feedback SMS (compulsory, if no SMS Test OK feedback -> error) IO ID:78 Value: Value > 0 When you receive a Value, the ibutton Reader works SMS Test NOT OK No feedback or IO ID:78 Value:0

17 7.3 Driver Identification via I-Button and Buzzer - FM4200 Attention! This feature requires also a firmware update of each tracking unit. Contact your dealer for more information. In case if engine is started without connected Ibutton, the external Buzzer connected to device is starting alarming. Alarming stops after Ibutton is connected or/and Vehicle ignition is off. The digital input 1 must be connected to ignition. PIN Type Colour Description 1 GND Black Grey ibutton cable 13 1-Wire Data White ibutton cable 15 DIN1 Yellow Ignition must be connected to DIN1 11 VCC Power Red Green ibutton Cable 19 OUT1 Yellow ibutton cable (based on ground) Must be connect to Buzzer and 11 VCC Power Red Red cable of alarm buzzer 19 OUT1 Black Black cable of alarm buzzer must be connected to ground

18 7.4 Temperature Sensors for GFSx44 (FM4100) White cable - GND (pin 11) Brown cable - Data (pin 8) Green cable - PWD Data (pin 20) The temperature sensor is converting temperature into ibutton signal. Sensor type must be DS1820-PUR-7M. Connect and test the following PIN Type Colour Description 20 PWD Data Green cable of sensor 8 Data Brown cable of sensor 11 GND White cable of sensor TESTS LED lights ok LED lights NOT OK SMS-TEXT to GSM number GPS - - USR PWD readio 72 Feedback SMS (compulsory, if no SMS Test OK feedback -> error) IO ID:78 Value: Value > 0 When you receive a Value, the ibutton Reader works SMS Test NOT OK No feedback or IO ID:78 Value:0

19 7.5 Temperature Sensors for GFSx44 (FM4200) Sensor type must be DS1820-PUR-7M. Connect and test the following: PIN Type Colour Description 3 1 W PWD Data Green cable of sensor 13 1 W Data Brown cable of sensor 1 GND White cable of sensor TESTS LED lights ok LED lights NOT OK SMS-TEXT to GSM number GPS - - USR PWD readio 72 Feedback SMS (compulsory, if no SMS Test OK feedback -> error) IO ID:78 Value: Value > 0 When you receive a Value, the ibutton Reader works SMS Test NOT OK No feedback or IO ID:78 Value:0