Table of Contents. Introduction and Program Overview

Transcription

1 1 Florida Gulf Coast University Master of Science in Information Systems Program Review ( ) Prepared by Rajesh Srivastava, Chair, ISOM Lutgert College of Business May 2012 Table of Contents Introduction and Program Overview Part 1: Program Overview Part 2: Review of mission(s) and purpose(s) of the program Part 3: List of teaching, research, service, and other program goals and objectives Part 4: Assessment Results Report Part 5: Prerequisites and Limited Access (bachelor s level programs only) Part 6: Data for University Level Report Introduction and Program Overview The Master of Science in Information Systems program at FGCU is housed in the Lutgert College of Business. The program faculty operations are motivated by the following premises: Vision: The Information Systems degree in the Lutgert College of Business provides the student with the education and technical capability to take on leadership roles the information technology field. Mission: The M.S. in Information Systems (MSIS) prepares students leadership positions in the information technology field. Graduates of this program are not only technically competent, but also understand how to use information technology to facilitate business success. To accomplish the mission, the Department aims to achieve two goals in each of the areas of teaching, scholarship, and service: 1. Support the maintenance of the AACSB accreditation; and 2. Add value to FGCU, the academic, and the professional community.

2 2 The eleven faculty members, including the department chair and one chair (eminent scholar and Alico Chair in Operations Strategy) in the department offer introductory courses that are primarily taken by all LCOB graduate students and courses that are mainly taken by information systems graduate students. There are 6 full-time graduate faculty members in Computer Information Systems (CIS) in the department. The department offers an information systems foundations course that is taken by all graduate students who are required to take the foundation course. In addition, the department also offers a graduate statistics course and a graduate quantitative methods course, both of which are part of the foundations courses; and an operations management course, which is part of the business core taken by all LCOB MBA students and MS in IS students. Elective courses in Operations Management are also offered, and Global Operations management is part of the MS in IS core. The program had nine graduate students enrolled in Fall 2011 and had 8 students enrolled in classes in the program in Fall The program uses a variety of means to assess outcomes and foster improvement and efficacy: 1. External assessment through AACSB accreditation; 2. Internal assessment of student learning outcomes using embedded course assessments. 3. Internal indirect assessment though student assessment of instruction; 4. External indirect assessment of State employment and continuing education data. Assessment results and the actions taken to address any opportunities identified are reviewed by the faculty and the CIS Advisory Council. 1A: Curriculum (Course Offerings) PROGRAM OBJECTIVES Part 1: Program Overview The MSIS program prepares students for leadership roles and careers in business and government. Graduates of this program are not only technically competent, but understand how to use information technology to facilitate business success. Courses include projects designed to enhance critical thinking, oral and written communications, and teamwork skills. Students are introduced to ethical and global issues via the study of IS business cases. STUDENTS SERVED The program described below serves the following category of students: 1. Students with undergraduate degrees in computer information systems or other than computer information systems who desire an advanced college degree in computer information systems.

3 3 2. Master of Business Administration students who desire to obtain a specialization in Information Systems. 3. Other graduate students who wish to gain further knowledge in Information systems through elective coursework. PROGRAM ADMISSION REQUIREMENTS 1. General Admission Requirements Earned undergraduate degree from a regionally accredited institution of higher learning. Provide an official copy of all academic transcripts and Graduate Management Admission Test (GMAT) or GRE scores. One of the following: Minimum 3.0 GPA in upper division coursework (last 60 credit hours) or Score of 500 or higher on the GMAT or equivalent score on GRE. Total points of 1050 (GPA x GMAT) with a GMAT score of at least 450 or equivalent score on GRE. International students must have a satisfactory score on the TOEFL exam (minimum score of 550 paper-based, 213 computer-based, or 79 internet-based for international students from countries where English is not the primary language). 2. Course waiver. The program is divided into 21 credit hours of business foundation courses, 18 credit hours of required information systems core courses, and 12 credit hours of approved elective courses. Up to a maximum of 21 credit hours of foundation courses may be waived by equivalent undergraduate or graduate courses completed at a regionally accredited institution within the last six years with a grade of C or higher. Course equivalences are as follows: (Note: Without waivers, the program length is 51 credit hours.) a. ACG Accounting Fundamentals for Mgrs. - Intro to Financial Accounting (ACG 2021) and Intro to Managerial Accounting (ACG 2071) b. ECO Foundations of Economics - Micro and Macro Economics (ECO 2013 and 2023) c. FIN Foundations of Business Finance - Business Finance (FIN 3403) d. ISM Management Information Systems - MIS upper division course (ISM 3011) e. MAN Contemporary Management Concepts - Principles of Management (MAN 3025) f. MAR Marketing Management - Principles of Marketing (MAR 3023) g. QMB Statistical Methods for Management - Statistics I and II (STA 2023 and QMB 3200)

4 4 3. Additional admission requirements. Applicants to the master's program in IS must complete the following prerequisite courses or equivalent: a. Introduction Business Programming (ISM 3230) b. Database Concepts & Administration (ISM 3212) PROGRAM REQUIREMENTS Business foundation courses (21 hours): ACG 6025 Accounting Fundamentals for Mgrs. (3) ECO 5005 Foundations of Economics (3) FIN 5405 Foundations of Business Finance (3) ISM 6021 Management Information Systems (3) MAN 6055 Contemporary Management Concepts (3) MAR 6805 Marketing Management (3) QMB 6305 Statistical Methods for Management (3) Information Systems core courses (18 hours): ISM 6121 Business Process Analysis (3) ISM 6155 Enterprise Systems (3) ISM 6316 Project Management (3) ISM 6488 IT Management and Security (3) TRA 6158 Operations Management (3) TRA 6726 Global Operations Management (3) Restricted Electives (12 hours): * Select 12 Credit Hours from the following: Any graduate course (5000 level and above) outside the Business Foundation and Information Systems core with an ISM, TRA, and QMB prefix. * See college academic advisor for approval of additional elective courses. TOTAL SEMESTER HOURS REQUIRED: 51 HRS Additional Graduation Requirements

5 5 Complete a minimum of 30 credit hours. Note: A maximum of 21 credit hours of Business Foundation courses may be waived by equivalent undergraduate or graduate courses completed at a regionally accredited institution within the last 6 years with a grade of C or higher. Without waivers, the program length is 51 credit hours. Earn a cumulative GPA of 3.0 for all coursework in the program. Satisfy all degree requirements within 7 years from the time of admission to the program. Progression Requirements Maintain a minimum 3.0 cumulative grade point average on a 4.0 scale throughout the program (see the Probation/Dismissal section of the Graduate Student Guidebook). A student who receives three grades of "C" or lower is automatically suspended from the program (see Probation/Dismissal section of the Graduate Student Guidebook). Foundation courses are prerequisite to required courses and concentration courses. Questions regarding course sequencing should be directed to the Graduate Advisor. Transfer Notes and Acceptable Substitutes Transfer of Credits. Students may transfer a maximum of six credit hours of approved graduate level coursework from a regionally accredited institution. All transfer courses must have been completed within the past six years with a grade of B or higher. The evaluation of academic transcripts and articulation of transfer courses must be approved by the appropriate academic department. Refer to course waiver guidelines above. TABLE 1: GRADUATE MS in IS COURSES ISM 5405 Business Intelligence - 3 credits(s) Study of the use of analytical tools to transform operational data into complex and competitive information for decision makers. Topics will include data warehouse, data mining, and data cleansing. Prerequisite(s) ISM 6021 or ISM 3011 Required Rarely Offered ISM 5910 Directed Independent Studies - 1 TO 3 credits(s) Individual study and research under faculty direction. Topics vary and are usually selected on an individual basis. Detailed project and/or paper must be completed. (Permission of instructor and department required) Prerequisite(s) ISM 6021

6 6 ISM 5930 Topics in Computer Info Sys - 3 credits(s) A comprehensive survey of selected contemporary issues and topics in information systems at the graduate level. Individual investigation and reporting emphasized in seminar fashion. ISM 6021 Management Info Systems - 3 credits(s) Introduces computer information systems technology (IT) principles, tools and strategies used to gain competitive advantage in the marketplace. The emphasis is on addressing business problems in the "information-age" and communicating--in writing and with commonly used desktop software--the results of one's analysis of a business IT problem or situation. In addition, students apply IT strategies in the design of an Internet-based enterprise (E-Commerce)--including on-line presentation of e-business plan and enterprise resource planning (ERP) strategy. ISM 6045 Implications of IT - 3 credits(s) Digitization of information and the rise of global networks are enabling new relationships among organizations, new opportunities, and new ways of working. Students will examine how technology shapes, and is shaped by business, social, legal, and political issues. Prerequisite(s) ISM 6021 or ISM 3011 ISM 6121 Business Process Analysis - 3 credits(s) Study and application of systems development approaches. Covers structured methods, object- oriented analysis methods and other methods. Also covers computer aided system engineering tools. Students as a group will work on a real life project to apply concepts and methods they have learned. Prerequisite(s) ISM 6021 or ISM 3011 ISM 6122 Information Systems Design - 3 credits(s) An in-depth study of the problem of determining an efficient design to meet the requirements specified by the user. The course will cover alternative designs of networks, databases, programs, and user interfaces. Both structured and object-oriented methodologies will be discussed. Prerequisite(s) ISM 6121 ISM 6155 Enterprise Systems - 3 credits(s) Strategies and technologies for the implementation of enterprise-wide computer information systems. Study of business processes and enterprise resource planning (ERP) systems for decision-making, process design,

7 7 and control. Prerequisite(s) ISM 6021 or ISM 3011 ISM 6217 Data Management - 3 credits(s) Advanced principles of database administration. Information system design and implementation in a database environment. Topics may include conceptual, logical, and physical design of databases; SQL; database administration, distribution, security, and recovery issues; and differing models for databases (relational, hierarchical, network, and object oriented). Students will design and construct a physical database system to implement the logical design. Prerequisite(s) ISM 3212 ISM 6226 IT Infrastructures & Networks - 3 credits(s) Telecommunications fundamentals including data, voice, image, and video. Major issues in the design, implementation, and management of networks. Issues related to the development of an integrated technical architecture to serve organizational needs in a rapidly changing competitive and technological environment. Prerequisite(s) (ISM 6201 or ISM 3011) and ISM 3212 ISM 6239 Adv. Application Development - 3 credits(s) Application of object oriented programming for business. Students will learn how to program and debug traditional and web-based programs using a modern object-oriented language. Includes instruction in exception handling, graphic user interface (GUI) design, database access, networking and other advanced topics. Prerequisite(s) ISM 3212 and ISM 3232 or COP 3003 ISM 6316 Project Management - 3 credits(s) The course introduces the use of scheduling, resource-allocation, and capacity planning in the design, development, and implementation of information systems and/or systems changes. The course covers state of the art models such as the Capability Maturity Model and the People Maturity Model developed at the Software Engineering Institute. Prerequisite(s) ISM 6021 or ISM 3011 ISM 6488 IT Management and Security - 3 credits(s) This course focuses on the design and management of an overall system of three interacting subsystems: the enterprise itself, the IS function, and the IT architecture. The alignment of competitive strategy, core competencies, and information systems, as well as approaches to managing the IS function will be covered. Prerequisite(s) (ISM 6021 for level UG with min. grade of B or ISM

8 for level UG with min. grade of B) and FIN 5405 for level UG with min. grade of B ISM 6946 Practicum in Info Systems - 3 credits(s) An experiential learning exercise that allows for practical application of knowledge acquired in the classroom. S/U only. (Permission of department required) Prerequisite(s) ISM 6121 TRA 6136 Purchasing - 3 credits(s) Purchasing is required by all types of goods-producing & serviceproviding organizations in such sectors as manufacturing, agriculture, health care, & government. Business cases are used to apply the concepts and methods of purchasing. Prerequisite(s) MAN 6501 or TRA 6158 TRA 6158 Operations Management - 3 credits(s) Introduction to concepts and models instrumental in creating goods and services through value (supply) chains and their respective processes. Topics include service management, inventory management, quality, capacity, technology, project management, lean, and scheduling. Prerequisite(s) QMB 6305 TRA 6166 Quality Management - 3 credits(s) A study of the concepts and models of quality management and their applications. Topics normally include statistical process control, continuous improvement, quality by design, customer satisfaction, empowerment, and cost of quality. Prerequisite(s) MAN 6501 or TRA 6158 TRA 6726 Global Operations Management - 3 credits(s) Studies supply (value) chains in a variety of goods-producing and serviceproviding industries with emphasis on cost, time, quality, flexibility, and innovation. Case studies are used to apply modern concepts and models to practical situations. Prerequisite(s) MAN 6501 or TRA 6158 TRA 6936 Topics in Operations Mgmt. - 1 TO 3 credits(s) Special graduate level topics in operations, transportation and logistics selected by area faculty. QMB 6305 Statistical Methods for Mgmt. - 3 credits(s) Develops the basic statistical tools used in quantitative analysis in business.

9 9 Topics include descriptive statistics, interval estimation, hypothesis tests, correlation and regression analysis, analysis of variance and analysis of qualitative data. Emphasis is on applications, concepts and interpretation of results, rather than theory and calculations. Students use a computer software package for data analysis QMB 6603 Quantitative Methods in Bus - 3 credits(s) Introduction to basic quantitative tools used by managers to improve the decision making process in organizations, and the applications of these tools to real life problems. Quantitative methods covered include decision analysis, forecasting, network models, queuing, inventory models, and linear programming. Emphasis is on applications, concepts, and interpretation of results rather than theory and calculations. Students use a computer software package for model analysis. Prerequisite(s) QMB 6305 ACG 6025 Accounting Fundamentals for Mgrs. - 3 credits(s) A study of the users and uses of accounting information for decision making. The economic impacts of business transactions and the flow of related data through accounting information systems are explored. Topics include accounting systems, data needs of different users of accounting information, accrual vs. cash flow measures of performance, cost systems, and decision analysis tools. (Course does not meet Florida CPA requirements.) ECO 5005 Foundations of Economics - 3 credits(s) An accelerated survey of microeconomic and macroeconomic concepts. The microeconomics component addresses economic decision-making by individuals and firms in a market economy. Resource allocation, supply and demand, market structures and the wealth effects of a market economy are covered. The macroeconomic component deals with output, employment, the business cycle, and policy decisions at the national level. Open to graduate students without a previous background in economics. FIN 5405 Foundation of Business Finance - 3 credits(s) An introduction to the terminology, methodology, and basic decision models of business finance with emphasis on working capital management, capital budgeting, capital structure, and the dividend decision. Prerequisite(s) ACG 6025 and ECO 5005 MAN 6055 Contemporary Mgmt. Concepts - 3 credits(s) Fundamentals of effective management from an organizational behavior perspective. Emphasis on tools and skills for understanding contemporary business activity in such areas as decision-making, planning, organizing, communicating, staffing, and controlling. The role leadership plays in these

10 10 areas will be examined. These concepts are applied to business, government, and not-for-profit organizations. MAR 6805 Marketing Management - 3 credits(s) Explores managerial aspects of the marketing of goods and services in a global economy. Analysis of operational and strategic planning problems confronting marketing managers. Topics include consumer behavior, target market identification and selection, product development and commercialization, pricing, distribution. Introduces emerging marketing technologies, and reinforces the importance of ethics and social responsibility in the orderly operation of the market system. 1B. Faculty TABLE 2: FACULTY Current Full Time Faculty There are ten full-time members in the graduate faculty team in the Information Systems and Operations Management (ISOM) department, which has a diverse profile Name Status (Full or Part-Time) Rank (if appropriate) David Collier Full-Time/Participating (AQ) Professor and Eminent scholar Yabing Jiang (start Fall 2012) Full-Time/Participating (AQ) Assistant Professor Elias Kirche Full-Time/Participating (AQ) Associate Professor Kazuo Nakatani Full-Time/Participating (AQ) Professor Mark Pendergast Full-Time/Participating (AQ) Associate Professor Walter Rodriguez Full-Time/Participating (AQ) Professor Rajesh Srivastava Full-Time/Participating (AQ) Professor and dept. chair Rob Totterdale Full-Time/Participating (AQ) Assistant Professor Julie Yazici Full-Time/Participating (AQ) Associate Professor Fan Zhao Full-Time/Participating (AQ) Assistant Professor The faculty diversity composition includes eight males and two females, with four identifying themselves as white, two as Hispanic, and four as Asians. The CVs of the full-time faculty are attached in appendix A All academically qualified faculty are members of the graduate faculty. The full-time faculty is engaged in research in areas of information systems or decision sciences. The faculty members have published an average of one refereed article or book chapter/monograph per faculty member per year. 1C. Students

11 11 To graduate in information systems (MSIS), students must have a minimum GPA of 3.0 in the program. Additionally, they are required to have knowledge of programming and database concepts before enrolling in the core courses of the program. The data shows that the MSIS students have a higher average GPA compared to the other graduate programs. Most MSIS graduates obtain IS related positions in SWFL. Many graduates work in local firms during their studies at FGCU. FGCU graduates fill a wide range of positions at local institutions, and other corporations. In addition, they are employed in local governments and non-profit entities. Some graduates have started their own IS/IT firms. ENROLLMENT GROWTH AND GRADUATION RATE The MS in IS (MSIS) program had about 8 students enrolled in courses in Fall 2005 and 9 students enrolled in graduate courses in Fall While the program is small in relation to other graduate programs, over the last few years there has been a slight increase in the program with an average enrollment increasing from 8 to 10 over the six year period. The graduation rate has remained steady. TABLE 3A: STUDENT TRENDS.- ENROLLMENT Year MSIS TABLE 3B: STUDENT TRENDS.- GRADUATION MS D: Library resources, physical resources, staff support, and student support services Library Resources The following resources are available from the Library: 875 books that are available for loan 162 e-books available through the library catalog 156 books in reference; must be used in the library 521 electronic journals ** 27 journals physically in the library, print or microfilm 6 videos in all formats (VHS, DVD) 11 databases categorized as accounting and tax. This category includes RIA/Checkpoint 10 additional databases categorized as business and economics Physical Resources The faculty and students have access to the offices, classrooms, conference rooms, and computer facilities of Lutgert Hall. In addition, they have access to the various recreational and academic

12 12 buildings of FGCU, computer labs, food venues, and library facilities. Our classrooms are equipped with state of the art instructional technologies. Faculty has access to computer equipment and other technologies necessary to deliver effective and efficient instruction, conduct research, and provide service. In addition, statistical and other software are available to support their various activities. Student Services - The CIS department provides tutoring for CGS 1100 (required for all undergraduate business majors) staffed by CIS majors and a graduate student. This function is currently housed in computer labs space controlled by the LCOB. In addition, the Center for Academic Achievement (CAA) offers several counseling/workshop resources for students such as: time management, stress management, test taking anxiety, dining etiquette, and others. Also, the Counseling and Psychological Services (CAPS) and The Career Development Office offer general career counseling. In conjunction with the Career Development Services Office, a specific webpage for LCOB students was developed. All of the links are below: - LCOB Career Services Website - CAA - CAPS Finally, the LCOB Office of Student Affairs provides the following services for all graduate business students: Academic advising and program information for current and potential students Referral to faculty mentors and campus resources for career planning Consultation regarding internship opportunities Assistance with issues related to registration and academic standing Evaluation of academic transcripts and articulation of transfer credits Maintenance of academic advising records and degree audits Certification of graduation Orientation for students applying for admission to the college Staff Support The ISOM faculty members are assisted by secretarial support (3), the LCOB Business Manager, the staff of the Dean s Office (3), and the staff of the Office of Student Affairs (7). Summary of Strengths and Needs - Strengths: 1. Physical facilities for instruction. 2. Computer facilities. 3. Other technological facilities. 4. Library resources. 5. General FGCU facilities (recreation, dining, academic, library, parking, sports, etc.) 6. Depth and breadth of student services. 7. High quality of ISOM faculty Needs: 1. Funding for travel and publication activities.

13 13 2. Funding for research support, software acquisition. 3. Support for internship coordination. 4. Additional funding for staff support for teaching, research and professional development. 5. Additional funding for Office of Student Affairs. Part 2: Review of mission(s) and purpose(s) of the program (6C (3)b)1, FAC) Board of Governors Strategic Plan The university is responsible for aligning its mission, vision, and strategic plan with the Board of Governors Strategic Plan. The BOG Strategic Plan provides the more general context for the university s work. The four goals of the plan are: Goal 1: Access to and production of degrees. Goal 2: Meeting statewide professional and workforce needs. Goal 3: Building world-class academic programs and research capacity. Goal 4: Meeting community needs and fulfilling unique institutional responsibilities. The complete BOG Strategic Plan is located at: The University mission, vision and guiding principles The university s mission, vision, guiding principles, and strategic plan is aligned with the wider goals of the Board of Governors. The FGCU mission, vision, and guiding principles state: Vision Florida Gulf Coast University will achieve national prominence in undergraduate education with expanding recognition for graduate programs. (Approved Jan 19, 2010 by BOT) Mission M1: Established on the verge of the 21st century, Florida Gulf Coast University infuses the strengths of the traditional public university with innovation and learning-centered spirit, its chief aim being to fulfill the academic, cultural, social, and career expectations of its constituents. M2: Outstanding faculty uphold challenging academic standards and balance research, scholarly activities, and service expectations with their central responsibilities of teaching and mentoring. Working together, faculty and staff of the University transform students lives and the southwest Florida region. M3: Florida Gulf Coast University continuously pursues academic excellence, practices and promotes environmental sustainability, embraces diversity, nurtures community partnerships, values public service, encourages civic responsibility, cultivates habits of lifelong learning, and keeps the advancement of knowledge and pursuit of truth as noble ideals at the heart of the university s purpose. (Approved Jan 19, 2010 by BOT) FGCU Guiding Principles

14 14 P1: Student success is at the center of all University endeavors. P2: Academic freedom is the foundation for the transmission and advancement of knowledge. P3: Diversity is a source of renewal and vitality. P4: Informed and engaged citizens are essential to the creation of a civil and sustainable society. P5: Service to Southwest Florida, including access to the University, is a public trust. P6: Technology is a fundamental tool in achieving educational quality, efficiency, and distribution. P7: Connected knowing and collaborative learning are basic to being well educated. P8: Assessment of all functions is necessary for improvement and continual renewal 2A: Program Mission and Purpose I. LCOB Vision, Mission, and Guiding Principles: Vision: The AACSB accredited Lutgert College of Business will be nationally renowned in providing students with the education and capabilities to take leading roles in a diverse and global environment. Mission: The Lutgert College of Business educates and prepares students to address local and global business challenges. Our faculty are dedicated to student learning, scholarship, and service that enhances our academic and business communities. We build relationships that foster entrepreneurship and economic growth in the Southwest Florida Region and beyond. Core Values/Guiding Principles: Diversity: Foster a climate that enhances awareness of and respect for diversity of people and ideas, actively encouraging it among our students, faculty, and staff. Service to the Community/Connected: Address current regional issues through extensive outreach activities and by building relationships on a local, regional, and global basis to facilitate the economic vitality and growth of Southwest Florida. Sustainability: Educate and develop future business professionals to recognize the value of and need for social, economic, and environmental sustainability. Global perspective: Emphasize the ability to perform effectively across cultures in addressing global business challenges building on the second circle* model. Integrity/Accountable: Maintain the highest standards of ethics, honesty, mutual respect, and accountability for our college s faculty, staff and students. Knowledge/Innovative: Provide an academic environment emphasizing teaching and scholarship that enhances student learning and the reputation of the college. *The second circle model was created by Dr. Richard Pegnetter as a process that expands the traditional college/university to international university partnership model to include the regional business community of Southwest Florida with the regional business community of our international partner thus expanding the interaction to a second circle. II. ISOM Department Vision and Mission Vision Be the program of choice for students who desire to get an education in computer information systems.

15 15 Mission The M.S. in Information Systems (MSIS) prepares students leadership positions in the information technology field. Graduates of this program are not only technically competent, but also understand how to use information technology to facilitate business success. Guiding Principles 1. Student-focused instruction 2. Research that enhances instruction and is aligned with the college goals. 3. Service to students, community, and the profession. Part 3: List of teaching, research, service, and other program goals and objectives TABLE 4: GOALS Classification Goals Objectives FGCU Alignment codes Teaching Scholarship and Research Service The curriculum for the IS program will be current, ensure student learning and be delivered by highquality faculty. Faculty scholarship will support LCOB goals and mission. All faculty will perform professional and community service related to their area of specialization. Objective #1: Program core classes will largely be taught by full-time graduate faculty and the program has sufficient full-time faculty to meet the needs of the Department. Objective #2: Each program learning goal will be assessed twice every five years. Objective #3: All program learning goals will be viable in the marketplace. Objective #4: All full-time ISOM faculty will maintain high-quality teaching. Objective #1: All full-time ranked faculty (assistant or above) will be academic qualified (AQ) and be designated graduate faculty. Objective #2: A majority of the faculty research will be related to the College or University mission and vision. Objective #1: The ISOM faculty will contribute to the local and professional communities. Objective #2: Support AACSB accreditation Objective # 3: Add value to FGCU G1, M1, P1 G2, M1, P4, P7, P8 G2, G4, M1, G3, M2, P8 G3, M2, P8 G3, M1, M2, P2 G3, M1, M2, P2, P7, P8 G3, G4, M2, M3, P2, P4,P5 G3, G4, M2, P7, P8 G4, M1, M3, P5

16 16 3B Student Learning Goals and Outcomes The ISOM department uses LCOB learning goals, mapped to the university student learning outcomes to create the program student learning outcomes. Mapping of Learning Goals and Outcomes of FGCU, LCOB, and CIS (BS). TABLE 5: STUDENT LEARNING GOALS AND OUTCOMES FGCU Student Learning LCOB Learning CIS (BS) Learning Outcomes Outcomes Goals Discipline knowledge skills Understand the business environment. Have interdisciplinary business knowledge. Critical thinking Be effective problem solvers. Communication skills Be effective communicators. Design and present IT solutions to address business challenges or seek new business opportunities Create an IT solution by implementing & building databases & applications. Use systems-thinking to understand and frame IT business problems. MSIS uses the LCOB learning goals and its related learning outcomes to assess CIS graduates. Part 4 Assessment Results Report 4A. Data demonstrating achievement of program goals and objectives TABLE 6: TEACHING GOAL(S) ACHIEVEMENT Teaching Goal 1. The curriculum for the MSIS program will be current, ensure student learning and be delivered by high-quality faculty. Objective (if applicable) Objective #1: Program core classes will largely be taught by full-time and the program has sufficient full-time faculty to meet the needs of the Department. Measures or Instruments SCH taught by particular faculty Results (Data Analysis) In Fall 2011 all MSIS courses were taught by full time graduate faculty. Objective #2: Each program learning goals outcome will be assessed twice every Faculty course learning outcomes All program learning outcomes were assessed at least twice between the and

17 17 five years. Objective #3: All program learning goals will be viable in the marketplace. Objective #4: All fulltime CIS faculty will maintain high-quality teaching. Faculty course learning outcomes SAI,, and/or faculty s syllabi and annual report academic years. Changes were made to the program based on assessment. Student learning outcomes for the program and curriculum will be continuously reviewed in accordance with environmental trends and student performance in coursework. All full-time faculty members will score 3.0 or higher on SUSSAI Q 8: Overall assessment of instructor. This was met, the average for the CIS faculty is more than 4.0 TABLE 7: RESEARCH/SCHOLARSHIP GOAL(S) ACHIEVEMENT Scholarship and Objective (if Measures or Results (Data Analysis) Research Goal applicable) Instruments 1.Faculty scholarship will support LCOB goals and mission. Objective #1: All fulltime ranked faculty (assistant or above) will be academic qualified (AQ). Objective #2: A majority of the faculty research will be related to the College or University mission and vision. Count of publications in peer reviewed journals, proceedings, from CV and Annual Reports Count of publications All full-time faculty have maintained their AQ status, and have published at least two papers over the last five years. The average number per faculty over the last seven years has been about five. Total of 70 peer reviewed journal publications over the last seven years. Of the total, 50 % was Applied research, and 3% Instructional Development TABLE 8: SERVICE GOALS ACHIEVEMENT Service Goal All faculty will perform professional and community service related to their area Objective (if applicable) Objective #1: The ISOM faculty will contribute to the local and professional communities. Measures or Instruments Faculty CV and Annual Report, FRPD Results (Data Analysis) Over the last seven years the ten ISOM faculty engaged in an average of 34 academic/professional activities, and average of 8

18 18 of specialization. Objective #2: Support AACSB accreditation Objective # 3: Add value to FGCU Assessment activities Committee activities activities in the local community All faculty members participated in student outcome assessment activities. Department represented on LCOB Assurance of Learning team. Department member attended AACSB Assurance of Learning Seminar Over the last seven years, the ISOM faculty service activities were as follows: 98 University committee positions, 95 college activities, and 66 department activities. 4B. Data demonstrating Student Learning (FROM SECTION 3B. STUDENT LEARNING GOALS AND OUTCOMES) TABLE 9: SLO ACHIEVEMENT SLO Measures or Instruments Results (Data Analysis) Discipline knowledge skills: Demonstrate significant knowledge of the operation and role of information technology (IT) in organizations Exam questions in ISM 6217 Research paper in ISM 6121 The LO was assessed in Spring 2009 and the results were acceptable; 86% of the students met or exceeded expectations (scored at least 80% or better). The LO was assessed in Fall 2010 and results were acceptable; 100% of the students met or exceeded expectations. Critical Thinking: Plan and manage IT infrastructures and policies. Research paper in ISM 6121 Final Exam question in ISM 6217 The LO was assessed in Fall The results were acceptable, with 100% of the students meeting or exceeding expectations. The LO was assessed in Fall The results were acceptable, with 100% of the students meeting or exceeding expectations. Critical Thinking: Analyze Will be assessed in ISM 6121, This is a new LO, and will be

19 19 information systems requirements to support business operations Communication: Research, organize & communicate information effectively both as an individual and in collaboration with others. ISM 6155, and ISM 6488 Essay question in ISM 6045 Research paper in ISM 6121 Peer reviewed assessment of team work and oral presentations in ISM 6316 Research paper, peer review of individual presentations in ISM 6488 assessed in each of the courses listed in the semester they are offered. LO was assessed in Fall 2009 and the results were acceptable; 86% of the students met or exceeded expectations. LO was assessed in Fall 2010 and results were acceptable, 100% of the students met or exceeded expectations. LO was assessed in Spring 2011 and the results were acceptable; 93% of the students met or exceeded expectations. The LO was assessed in Spring 2011 and results were acceptable; 83% of the students met or exceeded expectations. 4C. Use of results for continuous improvement GOAL Discipline knowledge skills: Demonstrate significant knowledge of the operation and role of information technology (IT) in organizations. Critical Thinking: Plan and manage IT infrastructures and policies. Critical Thinking: Analyze information systems requirements to support business TABLE 10: GOALS IMPROVEMENT Improvements Improvements Made Planned Raise assignment All planned standards, a more improvements will be rigorous research implemented in the paper. next scheduled offering of the course Raise standards, increase rigor of research paper., level of exam questions None at this stage, this is a new LO that has been introduced. All planned improvements will be implemented in the next scheduled offering of the course None at this stage Changes in Results The results will be available in when the courses are offered as per schedule. The results of the changes will be evident in the next assessment cycle since the changes are being implemented in the current semesters. The results will be available in when the courses are offered as per schedule.

20 20 operations Communication: Research, organize & communicate information effectively both as an individual and in collaboration with others. Define class presentation expectations better, provide students with the rubric used to assess Implemented in Spring 2012, and Fall 2013 Results will be available at the end of the assessment cycle. 4D: Sufficiency of resources and support services for achieving program goals and objectives The following are the needs for the resources for the MSIS program: Funding for a full time staff to support the increased size of the ISOM Department; Faculty development to support travel and research; there is inadequate funding at this time Scholarship money for students; Additional classrooms for increasing sections; More large computer labs to support the increasing class size both in LCOB and in the ISOM programs; Technology support for online courses in the graduate program; Graduate students for assistance with larger classes, research, and increased requirements for individual writing assignments; Resolution as to how to resolve the salary compression and inversion problems; this is becoming a serious issue within the college and adversely affect morale as well as faculty retention; Assessment coordinator to take some of the burden of analysis and documentation off of the faculty and Department Chair; Additional advising staff; Internship coordinator; Need to have better data base and technology so that access to data is available for student management; Overall strategic plan to manage growth that does not create a condition in which student growth is occurring before faculty are hired. Part 5: Prerequisites and Limited Access (Graduate level programs only)

21 21 5A: Compliance review of foundation courses with State-approved courses (if appropriate). Below are the foundation courses. The MSIS program is not a limited access program, but 100% of our students must successfully complete the seven courses below for completion of the program. Common foundation courses (variable) ACG Accounting Fundamentals for Mgrs - Intro to Financial Accounting (ACG 2021) and Intro to Managerial Accounting (ACG 2071) ECO Foundations of Economics - Micro and Macro Economics (ECO 2013 and 2023) FIN Foundations of Business Finance - Business Finance (FIN 3403) ISM Management Information Systems - MIS upper division course (ISM 3011) MAN Contemporary Management Concepts - Principles of Management (MAN 3025) MAR Marketing Management - Principles of Marketing (MAR 3023) QMB Statistical Methods for Management - Statistics I and II (STA 2023 and QMB 3200) 5B: Determination of need for continuation of limited access status of the program (if appropriate). None. Part 6: Data for University Level Report 6A: Brief description of major changes since the previous program review Change Change in SLOs Change of curriculum TABLE 11: MAJOR CHANGES Rationale (including Results Achieved recommendations from prior review) Due to changes in the IT/IS market, focus of curriculum shifted from programming to IT/IS as business solutions. This required changes in SLOs and in assessment. This also reflected needs of local employers, evidenced by advisory board meetings and internship requests. The program has been revised and updated to provide a better managerial focus as well as increased frequency of The new SLOs have been implemented and now allows for assessment of the current curriculum The results of the change, which was implemented in are being

22 22 course availability monitored. 6B: Summary of the current strengths of the program Category Curriculum Faculty Students Resources TABLE 12: PROGRAM STRENGTHS Strength The program provides quality curricula and faster access to courses 1. Faculty members maintain active scholarly agenda and are active in publishing. 2. Faculty members are actively involved in professional and academic organizations 3. Faculty members are actively involved in departmental, college, and university service. 1. The program provides quality graduates to employers. 2. Students benefit from the willingness of local firms in offering internships We are able to offer competitive salaries to new recruits 6C: Summary of current weaknesses of the program Category Curriculum Faculty Students Resources TABLE 13: PROGRAM WEAKNESSES Weakness The department does not have sufficient resources to offer enough graduate level electives with full-time faculty. The department is at its capacity in terms its ability to service the CIS and OM courses required for the undergraduate major and the graduate program. Students may not be adequately prepared for CIS coursework in terms of finite math, and quantitative skills, or programming background needed. Decreased funding for professional development and research, faculty salary compression and inversion 6D: Summary of current opportunities for the program Category Curriculum TABLE 14: PROGRAM OPPORTUNITIES Opportunity There is a growing demand for IT/IS professionals in the SWFL economy, the college is the only AACSB accredited program in the region

23 23 Faculty Students Resources Faculty are attracted to a program such as the LCOB because of a significant nucleus of faculty, and growth opportunities There are several internships and employment opportunities available in the region There is potential to more efficiently utilize the talent of current and retired senior executives who live in the region. 6E: Summary of current threats for the program Category Curriculum Faculty Students Resources TABLE 15: PROGRAM THREATS Threat Students enrolled in the program who are not well prepared in terms of basic academic skills Faculty retention due to salary compression and inversion Low faculty morale due to lack of adequate resources Limited frequency of course offerings with respect to electives Decreased funds for professional growth, increase in competition in IT/IS programs in the region. 6F: Summary of current recommendations and/or proposed action plans (including monitoring and follow-up) resulting from self-study/review of the program Category Curriculum Faculty Students Resources TABLE 16: SUMMARY LIST OF RECOMMENDATIONS Recommendations None Maintain an AQ and PQ faculty balance and positions appropriate for an AACSB accredited college CIS program Maintain entrance requirements for LCOB Provide additional resources for faculty professional development TABLE 17: ACTION PLAN Category Action Timeline Responsible Parties Curriculum Faculty Students 1.Review external input 2. Assess the MS program Los 3. Review course LO assessments 1.Maintain AQ/PQ balance 2. Hire new faculty commensurate with growth 1.Assess student learning 2. Maintain external networks Semester Semester Semester Semester Annually Continuous Continuous Program Director and faculty Program Director and Faculty Program Director and faculty Chair Chair Chair and Faculty Chair and faculty

24 24 Resources 1.Advise college and university leadership on funding needs to accomplish above 2. Initiate short-term and long-term fund raising Continuous Continuous Chair Chair, Dean, Foundation, and faculty