Humanitarian Performance Monitoring

Size: px
Start display at page:

Download "Humanitarian Performance Monitoring"

Transcription

1 Humanitarian Performance Monitoring

2 Content What Humanitarian Performance Monitoring can do for you Key elements of the HPM Approach Investment Required / Support Mechanisms Monitoring of Results for Equity System (MoRES) and HPM

3 What Humanitarian Performance Monitoring can do for you? 1. Does response have adequate resources? e.g. tracking % funding by sector, % staffing filled, % supplies from allocation to delivery Informs management of HQ-RO support to CO 2. Are we making progress/ enough progress? e.g. tracking children <5 with SAM enrolled in TFPs # and estimated coverage as % of target by UNICEF / by Cluster Decisions to allocate more resources -- advocacy, $, human

4 What Humanitarian Performance Monitoring can do for you? 3. Is the quality of the response as expected? e.g. % sites visited where issues identified related to use of supplies; services functioning; equity of access. Feedback to specific site/partners; changes to strategy 4. Are we meeting Cluster Lead Agency accountabilities? e.g. tracking key milestones--tors, IM systems, strategy, technical standards Increase in management resources, advocacy

5 Key Components of Humanitarian Performance Monitoring SitRep feeds into CO management team review SitRep Few key progamme indicators Few key operations indicators Cluster milestones High frequency coverage estimates -- partner reporting 2-3 key programme indicators per sector Field monitoring to check quality Implementation bottlenecks Equity Do no harm Engagement local capacities Cluster coordination milestone monitoring UNICEF CLA accountabilities VISION Supply, Human Resources & Funding Data

6 Key Elements for Humanitarian Performance Monitoring HCT, Cluster Management Overview Cluster Performance Monitoring Outcome surveys Partner reporting Field monitoring Cluster coordination Coverage & Equity High frequency partner reporting Field monitoring to check quality Cluster coordination milestone monitoring VISION

7 Investment Required -- CO Depends on adaptations to context Requires senior managers CO, RO, HQ --using performance data Requires increased investment in field monitoring ($, people) Requires investment in advocacy and information management for partner reporting Requires lead time for set up Data lags at least 1 month after PCA agreements Field Monitoring - set up time varies w options

8 Investment Required -- RO/HQ Support Guidance and Toolkit Continued engagement IA processes Roster internal/external HPM and IM surge Technical and capacity building support to COs Preparedness, protracted humanitarian situations Quality assurance of CO HPM and feedback Global/regional level analysis of HPM data

9 Humanitarian Performance Monitoring

10 Monitoring of Results for Equity System (MoRES) adapted in Emergencies Level 1 Needs assessment draws on prior Situation Analysis, and reassesses same key determinants: enabling environment; services and support; access and use of services Level 2 High frequency internal SitReps cover monitoring of availability and use of key UNICEF resources (narrative report and VISION management reports on resources for selected IRs) Level 3 In major emergencies (e.g. Appeals > $15 million), country offices prioritize/redirect resources to scale up monitoring Monitoring aligns to new priority results in line with CCCs Indicators and methods systematically include: Key output indicators for coverage estimates (supply) through partners Quality issues (access, use) through field monitoring Cluster process milestones (coordination) through selfreporting Monitoring feeds higher frequency management review

11 Monitoring of Results for Equity System (MoRES) adapted in High Emergency-Risk Contexts Level 1 Emergency-risk informed analysis entails: Examining impact of emergency threats and likely humanitarian consequences on equity gaps; Which can lead to identification/prioritization of different key result areas; geographic focus; or bottlenecks; And to equity-focused programming with specific risk prevention/reduction/mitigation focus. Level 2 Level 3 Choice of indicators and data collection methods influenced by potential use in monitoring humanitarian response Level 4

12

Humanitarian Performance Monitoring Toolkit

Humanitarian Performance Monitoring Toolkit Humanitarian Performance Monitoring - Toolkit and Guide 01 June 2011 Humanitarian Performance Monitoring Toolkit See UNICEF Intranet http://intranet.unicef.org/emops/emopssite.nsf/root/pagecccpm1 Executive

More information

UNICEF Management Response to Evaluation of UNICEF s Cluster Lead Agency Role in Humanitarian Action

UNICEF Management Response to Evaluation of UNICEF s Cluster Lead Agency Role in Humanitarian Action UNICEF Management Response to Evaluation of UNICEF s Cluster Lead Agency Role in Humanitarian Action Document title: Evaluation of UNICEF s Cluster Lead Agency Role in Humanitarian Action Office and person

More information

EVALUATION REPORT. EVALUATION OF UNICEF S EMERGENCY PREPAREDNESS SYSTEMS Executive Summary

EVALUATION REPORT. EVALUATION OF UNICEF S EMERGENCY PREPAREDNESS SYSTEMS Executive Summary EVALUATION REPORT EVALUATION OF UNICEF S EMERGENCY PREPAREDNESS SYSTEMS Executive Summary EVALUATION OFFICE DECEMBER 2013 EVALUATION REPORT EVALUATION OF UNICEF S EMERGENCY PREPAREDNESS SYSTEMS Executive

More information

Strategy drivers. Vision, mission and values. Objectives: Build, Deliver, Lead. Recent achievements. Regional perspectives.

Strategy drivers. Vision, mission and values. Objectives: Build, Deliver, Lead. Recent achievements. Regional perspectives. Emergency Risk and Crisis Management Donor briefing 14 April 2015 1 Outline Strategy drivers Vision, mission and values Objectives: Build, Deliver, Lead Recent achievements Regional perspectives Funding

More information

Global Nutrition Cluster Information and Knowledge Management Strategy in support of country Cluster IM/KM work 2014-2016

Global Nutrition Cluster Information and Knowledge Management Strategy in support of country Cluster IM/KM work 2014-2016 Global Nutrition Cluster Information and Knowledge Management Strategy in support of country Cluster IM/KM work 2014-2016 Table of Contents Table of Contents... 1 Executive summary... 2 1 Background...

More information

Overview of Child Protection Information Management tools for Field Based Coordinators and Information Management Officers

Overview of Child Protection Information Management tools for Field Based Coordinators and Information Management Officers Overview of IM tools Overview of Child Protection Information Management tools for Field Based Coordinators and Information Management Officers Overview of IM tools Data Collection tools Contact List Desk

More information

Formative evaluation of UNICEF s Monitoring Results for Equity System (MoRES) UNICEF management response

Formative evaluation of UNICEF s Monitoring Results for Equity System (MoRES) UNICEF management response Formative evaluation of UNICEF s Monitoring Results for Equity System (MoRES) UNICEF management response Evaluation title: FORMATIVE EVALUATION OF UNICEF S MONITORING RESULTS FOR EQUITY SYSTEM (MoRES)

More information

IASC Gender Standby Capacity Project (GenCap) Strategy 2014-2016. Summary

IASC Gender Standby Capacity Project (GenCap) Strategy 2014-2016. Summary IASC Gender Standby Capacity Project (GenCap) Strategy 2014-2016 Summary This three-year strategy has been developed with the aim of providing the IASC Gender Standby Capacity Project (GenCap) with a strategic

More information

global Food Security Cluster INFORMATION MANAGEMENT FRAMEWORK

global Food Security Cluster INFORMATION MANAGEMENT FRAMEWORK global Food Security Cluster INFORMATION MANAGEMENT FRAMEWORK Updated April 2016 1 Contents 1.BACKGROUND... 3 2. OBJECTIVES AND BENEFITS... 4 3. PRINCIPLES... 6 4. CORE IM PRODUCTS... 7 2 1. BACKGROUND

More information

UNICEF Violence Prevention and Response. Theresa Kilbane Senior Advisor, Child Protection 23 September 2015

UNICEF Violence Prevention and Response. Theresa Kilbane Senior Advisor, Child Protection 23 September 2015 UNICEF Violence Prevention and Response Theresa Kilbane Senior Advisor, Child Protection 23 September 2015 Background on UNICEF Work in more than 150 countries/territories Development and humanitarian

More information

Terms of Reference. Food Security. Sector Coordination-Lebanon

Terms of Reference. Food Security. Sector Coordination-Lebanon Terms of Reference Food Security Sector Coordination-Lebanon Background Lebanon hosts the largest Syrian refugee population in the region. Since the outset of the influx in 2011, the Government of Lebanon

More information

WHO HEALTH EMERGENCY PROGRAMME RESULTS FRAMEWORK AND BUDGET REQUIREMENTS 2016-2017 16 May 2016

WHO HEALTH EMERGENCY PROGRAMME RESULTS FRAMEWORK AND BUDGET REQUIREMENTS 2016-2017 16 May 2016 PURPOSE WHO HEALTH EMERGENCY PROGRAMME RESULTS FRAMEWORK AND BUDGET REQUIREMENTS 2016-2017 16 May 2016 Financing the work of the new WHO Health Emergencies Programme will require a combination of core

More information

RISK APPETITE IN THE WORLD FOOD PROGRAMME

RISK APPETITE IN THE WORLD FOOD PROGRAMME RISK APPETITE IN THE WORLD FOOD PROGRAMME Informal Consultation 7 December 2015 World Food Programme Rome, Italy INTRODUCTION 1. WFP s risk appetite reflects its overall approach to risk management. Since

More information

Terms of Reference for the Education Sector Working Group - Lebanon

Terms of Reference for the Education Sector Working Group - Lebanon Terms of Reference for the Education Sector Working Group - Lebanon Background Since April 2011, due to the conflict in Syria, people started fleeing to neighboring countries including Lebanon. Recent

More information

HUMANITARIAN INNOVATION FUND Final Report

HUMANITARIAN INNOVATION FUND Final Report HUMANITARIAN INNOVATION FUND Final Report Organisation Name Save the Children UK Project Title Problem Addressed / Thematic Focus Location Transforming decision making on emergency feeding programmes using

More information

Office of Internal Audit and Investigations (OIAI) Report 2012/27. Report on an Audit of the Budgeting Process in UNICEF.

Office of Internal Audit and Investigations (OIAI) Report 2012/27. Report on an Audit of the Budgeting Process in UNICEF. Office of Internal Audit and Investigations (OIAI) Report 2012/27 Report on an Audit of the Budgeting Process in UNICEF October 2012 Report on an Audit of the Budgeting Process in UNICEF (2012/27) 1 Executive

More information

E Distribution: GENERAL EVALUATION REPORTS. Agenda item 6

E Distribution: GENERAL EVALUATION REPORTS. Agenda item 6 Executive Board Second Regular Session Rome, 10 13 November 2014 EVALUATION REPORTS Agenda item 6 For consideration MANAGEMENT RESPONSE TO THE RECOMMENDATIONS OF THE FAO/WFP JOINT EVALUATION OF FOOD SECURITY

More information

UNICEF PROGRAMME GUIDANCE DOCUMENT MANAGEMENT OF SEVERE ACUTE MALNUTRITION IN CHILDREN: WORKING TOWARDS RESULTS AT SCALE

UNICEF PROGRAMME GUIDANCE DOCUMENT MANAGEMENT OF SEVERE ACUTE MALNUTRITION IN CHILDREN: WORKING TOWARDS RESULTS AT SCALE UNICEF PROGRAMME GUIDANCE DOCUMENT MANAGEMENT OF SEVERE ACUTE MALNUTRITION IN CHILDREN: WORKING TOWARDS RESULTS AT SCALE Copyright: United Nations Children s Fund (UNICEF), 2015 Cover photo: UNICEF/NYHQ2012-0156/Quarmyne

More information

Core Commitments for Children in Humanitarian Action

Core Commitments for Children in Humanitarian Action Core Commitments for Children in Humanitarian Action Front cover photos: UNICEF/NYHQ2007-1907/Noorani UNICEF/NYHQ2006-2237/Pirozzi Back cover photos: UNICEF/NYHQ2008-0724/Volpe UNICEF/NYHQ2009-0565/Ramoneda

More information

Frequently Asked Questions regarding European Innovation Partnerships

Frequently Asked Questions regarding European Innovation Partnerships May 2012 Frequently Asked Questions regarding European Innovation Partnerships 6 December 2010 FAQs 1. What are the objectives behind European innovation partnerships? 2. What concrete benefits can be

More information

WFP (Global) SPECIAL OPERATION SO (200345)

WFP (Global) SPECIAL OPERATION SO (200345) WFP (Global) SPECIAL OPERATION SO (200345) Country: Type of project: Title: Global Special Operation Augmentation of WFP s Strategic Fleet Total cost (US$): $6,471,553 Duration: December 1, 2011 to November

More information

UN JOINT COMMUNICATIONS STRATEGY AND WORKPLAN

UN JOINT COMMUNICATIONS STRATEGY AND WORKPLAN UN JOINT COMMUNICATIONS STRATEGY AND WORKPLAN 2010 UNITED NATIONS LIBERIA 1 UN LIBERIA JOINT COMMUNICATIONS STRATEGY AND WORKPLAN 2010 Communications Strategy and Workplan United Nations in Liberia 2010

More information

National Society leadership and management development (supporting National Society development) Executive summary This is one of four sub-plans of

National Society leadership and management development (supporting National Society development) Executive summary This is one of four sub-plans of National Society leadership and management development (supporting National Society development) Executive summary This is one of four sub-plans of the programme Supporting National Society development.

More information

Performance audit report. Ministry of Education: Monitoring and supporting school boards of trustees

Performance audit report. Ministry of Education: Monitoring and supporting school boards of trustees Performance audit report Ministry of Education: Monitoring and supporting school boards of trustees Office of the Auditor-General Private Box 3928, Wellington 6140 Telephone: (04) 917 1500 Facsimile: (04)

More information

Practitioner Certificate Software Asset Management Syllabus. Version 2.0

Practitioner Certificate Software Asset Management Syllabus. Version 2.0 Practitioner Certificate Software Asset Management Syllabus Version 2.0 June 2010 Practitioner Certificate in Software Asset Management The ISEB Practitioner Certificate in Software Asset Management (SAM)

More information

UNICEF NIGERIA COUNTRY OFFICE Monthly Humanitarian Situation Report Date: 23 April, 2012

UNICEF NIGERIA COUNTRY OFFICE Monthly Humanitarian Situation Report Date: 23 April, 2012 UNICEF NIGERIA COUNTRY OFFICE Monthly Humanitarian Situation Report Date: 23 April, 2012 Highlights 1. A total of 13,218 Children with Severe Acute Malnutrition (SAM) have been treated in the month of

More information

WHAT IS CCCM? CAMP COORDINATION AND CAMP MANAGEMENT

WHAT IS CCCM? CAMP COORDINATION AND CAMP MANAGEMENT WHAT IS CCCM? CAMP COORDINATION AND CAMP MANAGEMENT The mission of CCCM is to ensure equitable access to services and protection for displaced persons living in communal settings, to improve their quality

More information

Technical guidance note for Global Fund HIV proposals in Round 11

Technical guidance note for Global Fund HIV proposals in Round 11 Technical guidance note for Global Fund HIV proposals in Round 11 UNAIDS I World Health Organization I August 2011 Rationale for including the development of a system in the proposal With the global momentum

More information

Continuous context-specific protection analysis

Continuous context-specific protection analysis KEY ELEMENTS OF RESULTS-BASED PROTECTION A key element is a necessary action to achieve measurable results. Why? Detailed understanding of the risk patterns people experience, as far as possible from their

More information

HEALTH INFORMATION MANAGEMENT

HEALTH INFORMATION MANAGEMENT Module 5 HEALTH INFORMATION MANAGEMENT INTER-REGIONAL TRAINING COURSE ON PUBLIC HEALTH AND EMERGENCY MANAGEMENT IN ASIA AND THE PACIFIC PHEMAP 08 Learning Objectives By the end of this session, the participant

More information

Talent Management: BRAC s changing paradigm

Talent Management: BRAC s changing paradigm Talent Management: BRAC s changing paradigm BRAC A global leader in creating opportunity for the world s poor BRAC is a development organization dedicated to alleviating poverty by empowering the poor.

More information

Human Services Quality Framework. User Guide

Human Services Quality Framework. User Guide Human Services Quality Framework User Guide Purpose The purpose of the user guide is to assist in interpreting and applying the Human Services Quality Standards and associated indicators across all service

More information

systems for planning needs assessment and response (Objective 3) needs assessment methodology, including joint needs assessments (Objective 4)

systems for planning needs assessment and response (Objective 3) needs assessment methodology, including joint needs assessments (Objective 4) Accountability to Affected Populations The Operational Framework The Operational Framework summarizes the key concepts for making programming at the field level more accountable to affected populations.

More information

Cluster Coordination Performance Monitoring

Cluster Coordination Performance Monitoring Cluster Coordination Performance Monitoring What is the CCPM? A self-assessment of cluster performance against the 6 core cluster functions and Accountability to Affected populations: 1. support service

More information

TEC Capital Asset Management Standard January 2011

TEC Capital Asset Management Standard January 2011 TEC Capital Asset Management Standard January 2011 TEC Capital Asset Management Standard Tertiary Education Commission January 2011 0 Table of contents Introduction 2 Capital Asset Management 3 Defining

More information

The IASC Principals Commitments on Accountability to Affected Populations (CAAP) Tools to assist in meeting the commitments 1

The IASC Principals Commitments on Accountability to Affected Populations (CAAP) Tools to assist in meeting the commitments 1 The IASC Principals Commitments on Accountability to Affected Populations (CAAP) Tools to assist in meeting the commitments 1 The CAAP In December 2011, the IASC Principals endorsed the following 5 commitments:

More information

Rhode Island Emergency Management Agency

Rhode Island Emergency Management Agency Rhode Island Emergency Management Agency Notice of Funding Opportunity (NOFO) FY 2015 EMPG Emergency Management Performance Grant $500,000 Date Issued: April 16, 2015 Application Due: May 15, 2015 Notice

More information

The total 2010-2011 budget is CHF 5.3m (USD 5.2m or EUR 3.5m) (Click here to go directly to the summary budget of the plan).

The total 2010-2011 budget is CHF 5.3m (USD 5.2m or EUR 3.5m) (Click here to go directly to the summary budget of the plan). Disaster services Executive summary The increasing frequency of disasters, coupled with emerging threats and trends which leave more people vulnerable to the effects of disasters, underlie the need for

More information

HOMELAND SECURITY AND EMERGENCY MANAGEMENT AGENCY HSEMA (BN)

HOMELAND SECURITY AND EMERGENCY MANAGEMENT AGENCY HSEMA (BN) HOMELAND SECURITY AND EMERGENCY AGENCY HSEMA (BN) MISSION The mission of the District of Columbia s (HSEMA) is to manage the District s emergency operations to prevent, respond to and recover from natural

More information

WORLD HEALTH ORGANIZATION

WORLD HEALTH ORGANIZATION WORLD HEALTH ORGANIZATION Follow up to the World Health Assembly decision on the Ebola virus disease outbreak and the Special Session of the Executive Board on Ebola: Roadmap for Action September 2015

More information

Certification in Humanitarian Supply Chain Management (CHSCM) Competence Model. Final Version 2007

Certification in Humanitarian Supply Chain Management (CHSCM) Competence Model. Final Version 2007 Certification in Humanitarian Supply Chain Management (CHSCM) Competence Model Final Version 2007 Contents Competence Model Context... 3 Functional Map... 6 UNIT 1 Supply Chain Planning... 7 UNIT 2 Supply

More information

OKHAHLAMBA LOCAL MUNICIPALITY

OKHAHLAMBA LOCAL MUNICIPALITY 2012 PERFORMANCE MANAGEMENT (PMS) POLICY FRAMEWORK OKHAHLAMBA LOCAL MUNICIPALITY This document outlines the details of the management policy framework for the Okhahlamba/ Okhahlamba. Processes to be followed

More information

Reg. Humanitarian Emergency Affairs (HEA) Director

Reg. Humanitarian Emergency Affairs (HEA) Director Reg. Humanitarian Emergency Affairs (HEA) Director Location: [Asia & Pacific] [Philippines] [Pasig City] Category: Humanitarian & Emergency Affairs Job Type: Fixed term, Full-time *Preferred Locations:

More information

WWL People Strategy 2015/16 2018/19. Page 1 of 7. Version 0.3 (March 2015)

WWL People Strategy 2015/16 2018/19. Page 1 of 7. Version 0.3 (March 2015) WWL People Strategy 2015/16 2018/19 Version 0.3 (March 2015) Page 1 of 7 Contents Page 1.0 Mission Statement 3 2.0 Strategic Goals 3 3.0 Themes 3 3.1 Attract, Retain & Develop talented staff who embody

More information

Department of Communities Child Safety and Disability Services. Human Services Quality Standards. Great state. Great opportunity.

Department of Communities Child Safety and Disability Services. Human Services Quality Standards. Great state. Great opportunity. Department of Communities Child Safety and Disability Services Human Services Quality Standards Great state. Great opportunity. a Human Services Quality Standards Overview The Human Services Quality Framework

More information

Security Risk Assessment Tool

Security Risk Assessment Tool Security Risk Assessment Tool Version: (Draft) 24 April 2014 This tool was developed by the ACT Safety & Security Community of Practice (SSCP) for use by ACT Alliance members and partners. 1. Purpose of

More information

Human Resources. Christine Lloyd Director, Division of Human Resources

Human Resources. Christine Lloyd Director, Division of Human Resources Human Resources Management in UNICEF Christine Lloyd Director, Division of Human Resources UNICEF Informal Briefing to UNICEF Executive Board 27 July 2010 1 2 People-Centric Organisation 3 Human Resources

More information

Scaling Up Nutrition (SUN) Movement Strategy [2012-2015]

Scaling Up Nutrition (SUN) Movement Strategy [2012-2015] Scaling Up Nutrition (SUN) Movement Strategy [2012-2015] September 2012 Table of Contents Synopsis... 3 A: SUN Movement Vision and Goals... 4 B: Strategic Approaches and Objectives... 4 C: Principles of

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Job Title: Division: Grade: HR Officer HR Operations K Reports To: Head of HR Operations General Information The Commonwealth Secretariat is the principal intergovernmental

More information

AUDIT REPORT INTERNAL AUDIT DIVISION. Audit of OCHA s management of the Haiti Emergency Relief and Response Fund

AUDIT REPORT INTERNAL AUDIT DIVISION. Audit of OCHA s management of the Haiti Emergency Relief and Response Fund INTERNAL AUDIT DIVISION AUDIT REPORT Audit of OCHA s management of the Haiti Emergency Relief and Response Fund Overall results relating to the management of the Haiti Emergency Relief and Response Fund

More information

2 INFORMATION/DATA MANAGEMENT STRATEGY

2 INFORMATION/DATA MANAGEMENT STRATEGY 2 INFORMATION/DATA MANAGEMENT STRATEGY 2.1 OVERVIEW AND FUNCTION The information management strategy should be drafted and maintained by the Information Management Officer (IMO), preferably, or the Information

More information

Public Health Accreditation Board STANDARDS. Measures VERSION 1.0 APPLICATION PERIOD 2011-2012 APPROVED MAY 2011

Public Health Accreditation Board STANDARDS. Measures VERSION 1.0 APPLICATION PERIOD 2011-2012 APPROVED MAY 2011 Public Health Accreditation Board STANDARDS & Measures VERSION 1.0 APPLICATION PERIOD 2011-2012 APPROVED MAY 2011 Standard 9.1: Use a performance management system to monitor achievement of organizational

More information

DATA QUALITY STRATEGY

DATA QUALITY STRATEGY DATA QUALITY STRATEGY If you or anybody you know requires this or any other council information in another language, please contact us and we will do our best to provide this for you. Braille, Audio tape

More information

Flying NZ - Aero Club Safety Management System Checklist

Flying NZ - Aero Club Safety Management System Checklist One SAFETY POLICY AND ACCOUNTABILITY Is there a written Safety Policy and Safety Commitment Statement confirming Safety is a priority Is the Safety Policy approved and signed by President Is the Safety

More information

Human mobility and displacement tracking

Human mobility and displacement tracking Human mobility and displacement tracking The importance of collective efforts to efficiently and ethically collect, analyse and disseminate information on the dynamics of human mobility in crises Mobility

More information

Past, present, and future Analytics at Loyalty NZ. V. Morder SUNZ 2014

Past, present, and future Analytics at Loyalty NZ. V. Morder SUNZ 2014 Past, present, and future Analytics at Loyalty NZ V. Morder SUNZ 2014 Contents Visions The undisputed customer loyalty experts To create, maintain and motivate loyal customers for our Participants Win

More information

Vacancy Notice No. 2015/009

Vacancy Notice No. 2015/009 Vacancy Notice No. 2015/009 Everyone Counts: Join the UNFPA team in Myanmar Are you interested in being part of a multi-cultural team delivering a world where every pregnancy is wanted, every birth is

More information

Strategic Plan 2015-2020. Every Student: College and Career Ready. Strong Students Strong Schools Strong Staff Strong System

Strategic Plan 2015-2020. Every Student: College and Career Ready. Strong Students Strong Schools Strong Staff Strong System Strategic Plan 2015-2020 Every Student: College and Career Ready Strong Students Strong Schools Strong Staff Strong System Letter From the Superintendent & Board Chair Dear Staff, Students, Families and

More information

American Association of Diabetes Educators (AADE) Together on Diabetes Project

American Association of Diabetes Educators (AADE) Together on Diabetes Project American Association of Diabetes Educators (AADE) Together on Diabetes Project Overview American Association of Diabetes Educators (AADE) is seeking partner sites for a project that will investigate a

More information

Customer Experience Strategy

Customer Experience Strategy Customer Experience Strategy 2012 2017 Strategy owner: Executive Director Customer Services Customer Experience Strategy Feb 2013 v1.2 1 Defining and implementing a new Customer Experience strategy The

More information

Implementation of a Quality Management System for Aeronautical Information Services -1-

Implementation of a Quality Management System for Aeronautical Information Services -1- Implementation of a Quality Management System for Aeronautical Information Services -1- Implementation of a Quality Management System for Aeronautical Information Services Chapter IV, Quality Management

More information

Guidelines for applicants

Guidelines for applicants Funding for the development of products for the prevention, diagnosis and treatment of neglected and poverty related diseases 19 October 2015 Guidelines for applicants Please structure your application

More information

Designing Sales Management s Dashboard: Integrating the Balanced Scorecard into Sales Performance Management February 2008

Designing Sales Management s Dashboard: Integrating the Balanced Scorecard into Sales Performance Management February 2008 RESEARCH BRIEF Designing Sales Management s Dashboard: Integrating the Balanced Scorecard into Sales Performance Management February 2008 Michael Rose, Ph. D. The Sales Management Association +1 312 278-3356

More information

WORKFORCE AND SUCCESSION PLANNING

WORKFORCE AND SUCCESSION PLANNING 2012 WORKFORCE AND SUCCESSION PLANNING Toolkit to Identify and Address Strategic Talent Gaps Workforce Management Office NOAA 1/1/2012 Table of contents Introduction... 3 Workforce Planning... 3 Step 1:

More information

Draft Strategic Plan for FY 2013-2016

Draft Strategic Plan for FY 2013-2016 The Public Health Surveillance and Informatics Program Office (Proposed) Draft Strategic Plan for FY 2013-2016 James W. Buehler, MD Director, PHSIPO Office of Surveillance, Epidemiology, and Laboratory

More information

Component 1: Mapping humanitarian access and coverage trends

Component 1: Mapping humanitarian access and coverage trends Improving the evidence base on delivering aid in highly insecure environments Component 1: Mapping humanitarian access and coverage trends SUMMARY OF RESEARCH OBJECTIVES AND APPROACH PROBLEM STATEMENT

More information

Assessing your management system and the approach that you take

Assessing your management system and the approach that you take Management system management by matrix Assessing your management system and the approach that you take raising standards worldwide About the author John Osborne is Product Manager for BSI Training. The

More information

State of Louisiana s Workforce Planning Model Right People, Right Skills, Right Jobs, Right Time

State of Louisiana s Workforce Planning Model Right People, Right Skills, Right Jobs, Right Time State of Louisiana s Workforce Planning Model Right People, Right Skills, Right Jobs, Right Time Table of Contents Introduction 2 What is Workforce Planning?...3 Why is Workforce Planning Important?.....3

More information

CHANGE MANAGEMENT for Continuous Improvement. Guidance Document

CHANGE MANAGEMENT for Continuous Improvement. Guidance Document CHANGE MANAGEMENT for Continuous Improvement Guidance Document Change Management for Continuous Improvement Table of Contents Purpose...page 2 An Overview...page 3 Process Chart...page 4 Process Flowchart...page

More information

9.2 POLICIES AND LEGISLATIVE FRAMEWORK FOR PERFORMANCE MANAGEMENT

9.2 POLICIES AND LEGISLATIVE FRAMEWORK FOR PERFORMANCE MANAGEMENT 9. PERFORMANCE MANAGEMENT SYSTEM 9.1 OVERVIEW A performance Management System refers to the processes and systems for measuring, monitoring, reviewing, assessing performance, and then initiating steps

More information

Operational Excellence Management System

Operational Excellence Management System Operational Excellence Management System Operational Excellence Management System FTO Services is committed to conducting business in a manner that is compatible with the environmental and economic needs

More information

STRATEGIC PLANNING Guide for Managers

STRATEGIC PLANNING Guide for Managers STRATEGIC PLANNING Guide for Managers 1 Strategic Planning Basics for Managers In all UN offices, departments and missions, it is critical that managers utilize the most effective approach toward developing

More information