1 Get Superior Value with an Affordable Solution. Built from the ground up for growing and midsize enterprises, NetCRM offers affordable pricing, accelerated implementation, and comprehensive support packages that yield unbeatable TCO. Plus, you eliminate the costly and time-consuming integration often associated with using a patchwork of disconnected systems. NetSuite also provides leading-edge professional services and educational programs that ensure efficient implementation and continued, long-term success. Real-Time Dashboards Real-Time Dashboards The NetCRM Real-Time Dashboard provides data from all your departments, so your executives and employees can spend more time analyzing and acting on data and less time gathering it. Plus, the Dashboard offers highly customizable graphical reports and snapshots, enabling you to drill down into the information for deeper insight. You can access key performance indicators, such as new orders, support cases, accounts receivable, and items to ship, anytime and anywhere. As a result, you can accelerate your business decisions and sharpen your competitive edge. Prepackaged Roles and Drag-and-Drop Capability NetCRM's Real-Time Dashboard comes with 15 prepackaged roles and unique drag-and-drop capabilities, giving each employee within your company access to just the right information and tools. Whether you are the CEO, a sales executive, finance manager, support manager or advertising assistant, NetCRM provides you the real-time information and tools most relevant to your job function. Report Drill-Through & Customization
2 In addition to over 100 standard reports in NetCRM, our reporting tools allow you to customize reports from associated records, generate graphs, export data as CSV files, and view the reports in Microsoft Word and Excel. Addressing the needs of all your users, Report Composer offers both a basic and advanced mode. Basic mode makes it easy for users with simpler reporting needs to generate the reports they need quickly and easily. In contrast, the advanced mode provides rich reporting flexibility; for example, users can add filters to exclude certain data or add columns to combine data. NetCRM also supports robust business intelligence by incorporating Enterprise Reporting. This feature enables users to mine database data directly through ODBC tools and use their choice of business intelligence packages, such as Business Objects. Customization CUSTOMIZATION FEATURE HIGHLIGHTS: Custom Forms and Records NetCRM allows you to create custom forms to fit your industry needs. And by customizing forms that display only the fields that users need, you can improve both data entry efficiency and accuracy. Customization features also offer flexibility in naming, fields, tab structure, printing options and more. You can embed custom code to define specific validations and calculations for custom fields. Customizable records also allow you to define your own data records and associated input forms. Click-not-code Configuration Net CRM allows you to define your account, including nomenclature, access, role-based Dashboards, reports, and saved searches. You can set up these capabilities with a few clicks rather than many lines of code. As a result, you'll find that customization and configuration are easy and inexpensive. Integration Technologies Net CRM offers several integration technologies. These standards-based technologies are extensible, robust and reliable. Third-party developers can use these technologies to integrate their applications with Net CRM, allowing them to exchange business information with single sign-on capabilities seamlessly.
3 echnologies CRM Summary: Sales Force Automation -Territory Tracking & Assignment -Lead Routing -Opportunity Management -Forecast & Quota Management -Competitor Tracking - Quote Generation -Sales Order Entry -Forecast & Quota Management Marketing Automation -Online Lead Forms -Referral & Promotion Code Tracking -Automatic Campaign Tracking & Analysis -Lead Source Management - Campaign Management -Targeted Segment Creation by Purchase History Customer Support & Service -Case Assignment -Case Capture from Web Site -Escalation and Notification -Case Tracking by Products & Services -NetAnswers Knowledge Base -Online Customer Center (Self-Service) -Billable Time Tracking by Case Partner Relationship Management -Joint Lead Management -Joint Sales Forecasting -Marketing Campaigns -Order Placement & Tracking -Available To Promise Inventory Visibility -Volume & Negotiated Pricing -Promotional Discounts -Referral Revenue Share Tracking -Sales & Marketing Library Publishing Productivity Tools -Group Calendaring -Import & Export of Records -Outlook and Palm Sync -Anytime, Anywhere Web Access -Executive Dashboard and Key Indicators -NetBase Custom Records -Customizable Reporting
4 Customer Relationship Management With NetCRM, all your customer touch points-from contact to contract, from cash to care-are streamlined within one system. This level of integration allows your marketing team to create and deliver the most effective programs; your sales team to focus on selling; and your service team to offer world-class customer support. Campaign to ROI Process Flow For instance, your marketing group can examine the buying patterns of existing customers who are similar to new leads and, in turn, can design targeted campaign messaging for those leads. Your marketing team will also be able to measure the responses and sales generated from specific campaigns, giving your executives an accurate ROI analysis of marketing programs and expenditures. Lead to Cash Process Flow In addition, your sales group can follow up with those customers who are responding to the marketing campaign. Sales people can work with customers closely throughout the sales process: they can track leads as they become opportunities, generate quotes, and finally, convert quotes into sales orders with one click of a button. In addition, sales representatives can view their forecasted commissions for the month, further enticing them to close a sale. And when your new customer has questions, your service team will have full visibility into which products the customer has purchased, as well as the terms of service. As a result, service representatives can deliver the best possible service to each unique customer.
5 SALES FORCE AUTOMATION FEATURE HIGHLIGHTS: Automated Lead Processing and Territory Management NetCRM's sales force automation (SFA) capabilities allow you to manage your leads and prospects from the first capture to the close of sale. Leads can be captured automatically from your Web site via online forms, imported from purchased lists, or entered manually. New leads can be automatically routed to sales representatives based on territory rules that you define, which means no more lag time in following up with prospective customers. Territories can be based on any criteria, such as geography, product or service area of interest, size of company, or decision timing. As sales people follow up with leads, activity reports provide productivity analysis of all interactions, including phone calls, tasks, meetings and notes.
6 Integrated Mail Merge Capabilities & Communication Management NetCRM integrates with Microsoft Word, allowing you to write letters, print envelopes and create address labels. Mail merge capabilities also allow you to send and faxes more easily. You can also use templates that standardize customer communications across your marketing, sales and support organizations. You can run mail merge in batch to a group, an individual company, or a single contact. NetCRM records the entire process in historical notes, giving everyone access to reliable, accurate information. In addition, any reply to an communication sent from NetCRM will be automatically recorded, saving your employees considerable time and effort. Opportunity and Pipeline Management As leads become opportunities, your sales representatives must manage the details of each potential sale while it's still in the pipeline. Armed with information such as key contacts, a record of previous meetings, and which products and services are most suitable for a given customer, sales representatives can determine how likely the deal is to close. They can then assign different deals with different priorities, which facilitates more accurate sales forecasting. In addition, customizable status and probability lists allow you to implement sales processes tailored to your business. This level of flexibility, combined with the powerful customization capabilities of NetCRM, allow any sales methodology, such as Miller Heiman or Solution Selling, to be implemented more effectively. Sales representatives can work with opportunities in a list view, or with a detailed opportunity record. The list view allows for flexible filtering, so individual representatives can analyze the opportunities based on their status, and sales managers can view all the deals their team is assembling. The detailed opportunity record contains all the crucial information sales representatives and managers need: status, potential revenue, key contacts, notes and related documents. And when a prospect is ready to purchase, your sales people can convert opportunities into quotes, and later, quotes into sales orders all with a click of a button.
7 Making the Sale Most CRM solutions let you manage your opportunities. But when it comes time to generate a quote or take the order, many CRM solutions force you to use a completely disparate order entry, or ERP, system. With NetCRM, this process is fully automated, so that sales representatives can easily access all the discounting and customerspecific pricing rules that typically live in the ERP system. So generating a quote, or taking an order, is as easy as clicking one button. Sales people even have real-time visibility into inventory levels, so that they can set customer expectations for inventory levels and delivery time appropriately. Commission Management With NetCRM, you have the flexibility to schedule complex commission structures based on how you do business. For example, you can structure commissions based on quantity or sale amount; service item sold; percent of quota achieved; or simply, total sales within a given period. Commission Management also gives you the ability to set sliding scales and spiffs. You can produce and roll up schedules into managerial commission plans for sales executives, allowing for a multi-tiered schedule. Once management has approved commission payments, they are processed automatically through the payroll module within NetCRM. In addition, sales representatives can view real-time reports and forecast their commissions on their Dashboard, giving them more incentive to close sales faster.
8 Forecasting and Quota Management Forecast Master displays all opportunities, quotes, orders and closed sales, including such key information as the projected amount, probability of close, and weighted amount for each of these transactions. This feature allows sales representatives and managers alike to view their forecasts on a monthly or quarterly basis, and even make adjustments if needed. As a result, you can be certain of an accurate and reliable sales forecast. Quota Management features allow sales managers to set goals for sales representatives. When coupled with the forecasting capabilities, these tools help sales representatives compare their performance levels to set goals. Furthermore, quotas can be assigned based on the sales representative or the type of sale. For instance, you could assign an overall departmental quota to inside sales, outside sales and channel sales. Or, you could assign quotas based on new business versus repeat business. MARKETING AUTOMATION FEATURE HIGHLIGHTS Lead Management & Lead Source Analysis NetCRM has multiple avenues for lead entry, including: online forms that allow you to capture leads directly from your Web site; CSV and XML import capabilities with duplicate detection for inputting purchased lists; and manual entry by sales representatives for cold calling and referrals. You can use the easy click-to-customize capabilities of NetCRM to tailor your lead qualification and scoring methods to your business. Plus, the source of each lead can be tracked both at the lead and opportunity level. Lead management capabilities, combined with the integration of customer purchases, allow you to analyze all your marketing efforts for lead conversion rates and ROI assessment. Marketing Campaign Management NetCRM fully automates, tracks, and reports on your marketing efforts. Marketing campaigns such as , direct mail or print activity can be managed, tracked and analyzed centrally. Once a campaign has been executed, NetCRM tracks ROI from start to the finish of a program, providing accurate and up-to-the-minute success metrics. Moreover, you can easily set up and manage multi-channel campaigns, or track the cost and expected revenue per campaign. Promotion & Discount Tracking To further strengthen your campaigns, you can design promotional discounts and track them via promotional codes. These promotions can be set up in any number of ways: as one-time use, percent- based, dollar discount, or with a set expiration date. You can drive recipients of the campaign to an online form, your Web store, or your call center. No matter how they respond, the promotional code can be used in the sales transaction, giving them the discounted price and allowing you to track ROI for that campaign.
9 Marketing NetCRM provides complete campaign management, from target segment creation to creative development and campaign execution and analysis. You can personalize templates with customer names or targeted product offerings. Target segments can be created based on actual customer purchase activity, giving you a platform for true one-to-one marketing. And your campaigns can be linked with online capture forms, further automating your marketing efforts. Throughout a campaign, NetCRM tracks ROI metrics, providing accurate and up-to-the-minute data so you know exactly who received, read, and purchased products during a given campaign. Campaign Purchase Analysis & Cross Sell Campaigns Since NetCRM tracks sales orders and invoices, you can mine your customer database to analyze buying patterns and design targeted campaigns. For instance, if you begin carrying a new offering that complements an existing product or service, creating a list to market this new offering is as easy as doing a customer search. This way, you know your audience is already interested and can craft a message that will resonate with that audience, thereby increasing your response rate significantly. CUSTOMER SUPPORT MANAGEMENT FEATURE HIGHLIGHTS: Case Management & Routing NetCRM provides you with the ability to create, escalate, manage, and resolve customer support cases across your communication channels, including: phone, fax and Web. Your customer support representatives view the entire customer record, including sales, service and accounting histories. In addition, customer support managers can define automatic case assignment rules based on any case criteria. For example, cases can be routed based on product, issue, case type, partner, or customer, so that handling queues or customer priorities is easy and efficient.
10 NetAnswers Knowledge Base The NetAnswers Knowledge Base organizes information into different levels of topics and solutions. NetAnswers is perfect for organizing your frequently asked questions and answers, standard problems and resolutions, and known issues or special tips. NetAnswers allows support representatives to resolve customer inquiries via or phone more quickly, thereby reducing the learning curve when bringing on new service representatives. In addition, you can publish either portions of this database, or all of NetAnswers, to your customers and partners, giving them a 24x7 self-service option at a much lower cost than staffing your phone lines. Online Case Capture Forms & Self-Service You can use case capture forms anywhere on your Web site, including the online Customer Center. Case capture forms allow your customers to enter trouble tickets by logging onto your site, rather than calling or ing you. In addition, the Customer Center provides a password-protected area where your customers have several other selfservice options. For instance, they can access the knowledge base you've published, track the shipping status of their orders, place new orders, or enter requests for merchandise return. They can also update their customer profile and view their billing history, taking advantage of a cost-effective service option that is available around the clock. Online Customer Form Billable Support, Service & Time Tracking If you need to charge for technical support on a per-minute basis, or track the time your service professionals spend with a given client, NetCRM's time tracking capabilities will provide you with a new level of efficiency. Time tracking features let you record the time spent on cases, tasks and events, and then, allow you to bill for the time. Or, if you simply want to track time your team spends per case, NetCRM lets you track and approve time without billing it to the customer. Using the cash sale and credit card processing capabilities, along with time tracking on your customer cases, you can even offer pay-as-you-go support to your customers. As a result, you have the power to design plan offerings that ensure your service team operates as a profit center and not a cost center.
11 PARTNER RELATIONSHIP MANAGEMENT FEATURE HIGHLIGHTS: Joint Lead and Opportunity Management Advanced Partner Center comes complete with all the lead distribution and opportunity management tools you need to gain complete visibility into your sales pipeline--even when that pipeline includes revenue projections from selling partners. You can stay abreast of your resellers' lead process by having them register their leads, as well as inputting next steps they've taken with leads you've already distributed to them. Real-time Inventory Access for Your Distribution Partners With NetCRM, you can ensure that your partners are always aware of how long it will take them, or your joint customers, to receive products. By allowing them real-time access to your inventory levels, you give them visibility into the stock you have on hand. Once the order is placed, your partners can even track it through the fulfillment process-from shipment to final destination. Promotional Discounts and Marketing Campaigns Advanced Partner Center allows you to extend promotional discounts to your partners as one-time-use discounts, or on all sales within a particular time period. You can help your partners improve their campaign response rates, as well as your return on co-marketing dollars, by leveraging the Advanced Partner Center. Sharing Customer Management & Service Access Advanced Partner Center provides a smooth flow of information, allowing your partners to view and update joint customer profiles. It also lets them track support or service cases. You can even allow them to log a case on behalf of the customer, or check the status of existing cases, so that cases are always up to date.
12 Sharing Sales and Product Information Advanced Partner Center enables you to publish sales information such as marketing collateral, competitive selling guides, presentations, product fact sheets, and other sales tools. You can also share your knowledge base with partners, including frequently asked questions, the latest workarounds, and details on resolved issues. PRODUCTIVITY TOOLS FEATURE HIGHLIGHTS: Outlook/Palm Sync NetCRM easily syncs with Microsoft Outlook or any Palm hand-held device, so you can keep your business contacts, tasks and calendar information updated across various platforms. Import & Export of Data NetCRM allows you to import and export list records and transactions using CSV imports, or our Small to Medium Business Extensible Mark-Up Language (smbxml), allowing you to use external applications more easily, and get started with your implementation process more quickly. NetBase Custom Records NetCRM enables you to customize your records and record relationships to meet the needs of your specific business model, or your industry. You can also configure your custom record hierarchy and manage your reports based on these records.
13 E-Commerce Summary: Database-driven Web Store -Credit Card Processing -Secure Shopping Cart -Integrated Inventory -Integrated Order Management -Coupons & Cross Selling - Price Levels -UPS Shipping Database-driven Web Site -Site Building -Hosting -Custom Publishing -Web Site Developer's Kit Customer & Vendor Center -Self-Service -Order Tracking -Payments -Purchase Orders Online Support -Knowledge Base -Trouble Ticket Creation -Online Case Form E-Commerce NetCRM's E-Commerce functionality lets you leverage the Web to grow your business faster and more cost effectively. It transforms your static Web site into a dynamic, database-driven-ecommerce portal, which ties together online customer acquisition efforts with back-office order fulfillment. Your company can deliver an intuitive and satisfying experience to both customers and partners. DATABASE DRIVEN WEB STORE FEATURES: Integrated Tools NetCRM's web capabilities include easy to use site-building tools, secure shopping cart functionality, integrated real-time credit card processing with multi-level fraud protection, coupons, cross-selling and more. All the functionality to give your business a high-end web presence that is easily maintained. Integrated Inventory Management. Customers shopping on your site are able to view real-time inventory, and see if items are out of stock or if they can be back-ordered. Inventory management is easy as any changes made in the back-office will automatically reflect on your site. Extend privileged access to your customers to view special pricing offers for preferred partners, and when offering volume discounts, your store can provide the volume discounts that are available. Integrated Order Management You can watch store orders on your real-time dashboard and have them automatically routed to the appropriate person for approval. This integration eliminates the manual transfer of customer information to customer records.
14 NetCRM enables you to easily add a layer to your sales channels without the costs and on-going maintenance required for traditional web presences. Usability Usability has also been paramount in NetCRM's design. NetCRM offers registration-free shopping, which speeds the checkout process by allowing shoppers to make purchases without going through a lengthy registration process. Promotional URLs allow you to customize the URLs of your Web pages to make them easy for customers to remember. The site can also be tailored to focus on B2B or B2C commerce. Furthermore, you can offer customers the option Database Driven Website of paying via credit card, or being invoiced, with all credit terms managed within the system.
15 DATABASE DRIVEN WEB SITE FEATURES: Site Building Tools With NetCRM, you can set your Web site apart with online site-building tools that allow you to choose from a variety of layout styles and designs. You can upload their own HTML files to create a unique Web site look, and can customize site elements such as headers, footers, tab bars, sidebars and content wrappers. You can even display different looks and site elements on each tab. No HTML expertise is required to set-up or manage your NetCRM Web site. Forms are easily set up to capture leads or gather inquiries. Hosting & Publishing Capabilities With NetCRM you can host an entire HTML Web site. By using smart tags, you can convert static sites into dynamic pages, pulling any key business data from the database. Publish unique content to your site, including documents, catalog items, or employee directories. A comprehensive permissions system allows you to publish to an individual, department, or group. NetCRM flexibility allows you to create hybrid sites that use static HTML and dynamically created pages like product catalogs and checkout areas. CUSTOMER & VENDOR SELF-SERVICE: Self-Service NetCRM extends B2B and B2C collaboration, and helps to make you a preferred partner to do business with by providing portals for customers, vendors, and partners to interact with you. These password protected self-service areas give partners the tools and information they need, such as to track shipments, make payments, view order statuses, check inventory orders, view purchase orders and more. Streamline the management of your external partners through NetCRM's self-service capabilities. Online Support NetCRM enables you to add another dimension to your customer support efforts. By publishing the NetAnswers Knowledge Base and customer case forms, your customers are able to respond with questions or issues, 24 x 7. All case forms can be routed to the appropriate representative depending on the topic of the issue. In this way, you are able to quickly handle customer issues and increase customer satisfaction and loyalty.
NetSuite CRM+ offers the industry s first and only: Order Management Upsell/Cross-Sell Partner Relationship Management Incentive Management Project Tracking Customer Portal Web Hosting, Analytics, Intranet
NetSuite CRM+ offers the industry s first and only: Order Management Incentive Management Project Tracking Web Hosting, Analytics, Intranet Xtreme List Editing NetSuite CRM+ functionality includes*: Sales
NetSuite Small Business offers the industry s first and only: Accounting and contact management with ecommerce Integrated order management NetSuite Small Business includes:* Contact Management - Lead management
NetSuite offers the industry s first and only: Built-in, customizable dashboards CRM and ERP with integrated ecommerce NetFlex Customization and extension NetSuite features include:* Customer Relationship
NetSuite 10.0 Highlights Businesses today are looking for technology solutions to help them raise the visibility of their Web site, streamline their customer processes, increase organizational productivity
for Ecommerce Companies NetSuite offers the industry s first and only: Single system for ecommerce, accounting/erp, and customer relationship management Web store tied to back office in real-time Built-in,
NetSuite offers the industry s first and only: Built-in, customizable dashboards CRM and Accounting/ERP with integrated ecommerce SuiteAnalytics business intelligence SuiteFlex customization and extension
NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle Data Sheet NETSUITE BENEFITS Benefits experienced by organizations using NetSuite CRM+ include 1 : Improve sales productivity by 15%
It s about customers. M Microsoft Customer Relationship Management PUT YOUR CUSTOMERS AT THE CENTER OF YOUR BUSINESS Microsoft Customer Relationship Management THE GOAL: THE NEED: THE SOLUTION: Provide
It s about customers. M Microsoft Customer Relationship Management PUT YOUR CUSTOMERS AT THE CENTER OF YOUR BUSINESS Microsoft Customer Relationship Management THE GOAL: THE NEED: THE SOLUTION: Provide
Sun Bear Marketing Automation Software Provide your marketing and sales groups with a single, integrated, web based platform that allows them to easily automate and manage marketing database, campaign,
What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration
Zoho CRM Getting Started Guidelines for Beginners - 1 - Getting Started on Zoho CRM Welcome to Zoho CRM, an On-demand Customer Relationship Management (CRM) software for managing your customer relations
Magento is a feature-rich, professional Open Source ecommerce platform solution that offers merchants complete flexibility and control over the user experience, content, and functionality of their online
FS CRM Solution = Customer Relationship Management = After Sales Support = = Marketing = Sales = Customer Service = Inventory = The FS CRM is a cloud hosted on demand solution that caters to all your customer
Infor Customer Relationship Management Meet & Exceed Rising Customer Expectations Manufacturing businesses today need a customer-centric business strategy to survive and thrive. They must increase customer
NetSuite for Wholesale Distributors Key benefits Built-in support for wholesale distribution business processes Real-time visibility throughout your entire organization, from sales to operations to invoicing
Sage CRM Communicate, Collaborate, Compete with Sage CRM FEATURES AT-A-GLANCE FOR ALL USERS Easy to use with fresh look and feel Fully customisable interactive dashboard End-user personalisation of interface
OPTIMIZE SALES, SERVICE AND SATISFACTION WITH ORACLE DEALER MANAGEMENT KEY FEATURES Manage leads, configure vehicles, prepare quotes, submit invoice and process orders Capture customer, vehicle and service
Magento is a feature-rich, professional Open Source ecommerce platform solution that offers merchants complete flexibility and control over the user experience, content, and functionality of their online
Integrated Marketing Management Aprimo Marketing Studio On Demand The cloud-based platform that adds new efficiency and effectiveness to all aspects of your marketing. A robust suite of marketing operations
Site Management Abandoned Shopping Cart Report Best Viewed Products Report Control multiple websites and stores from one Best Purchased Products Report Administration Panel with ability to share as much
PIVOTAL CRM FOR HOME BUILDING AND REAL CASE STUDY ESTATE Managing the total customer lifecycle gives homebuilders the ability to create long-lasting client relationships and success WHITEPAPER ATTRACT,
The #1 On-Demand Integrated Business Application Accounting/ ERP CRM Ecommerce NetSuite, Inc. is the world s leading provider of on-demand integrated business application software, serving thousands of
Sage MAS 90 and 200 Extended Enterprise Suite S An End-to-End Approach to Business Software At Sage, we ve been supporting businesses like yours with world-class business software for well over a quarter
DATA SHEET be seen. MARKETPLACES Amazon, ebay and other marketplaces like Jet.com, Newegg and Sears account for a growing portion of global online retail sales. Online retailers of all sizes are recognizing
INFORMATION STRATEGY Session 7 : Information Systems Tharaka Tennekoon B.Sc (Hons) Computing, MBA (PIM - USJ) POST GRADUATE DIPLOMA IN BUSINESS AND FINANCE 2014 CRM CRM - Customer Relationship Management
Sage CRM Focused Sales Management Equipping your sales team with the complete customer information and the necessary tools to enable them to do their job effectively is very important. Sage CRM empowers
The Ecommerce Edge: The Benefits of an Integrated Business Management Software Suite Overcoming the Barriers of Stand-alone Ecommerce Applications A White Paper for Today s Growing Ecommerce Businesses
I White Paper Enhance Your Business Relationships With Accelerate Your Performance With True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell him a new product.
Mothernode CRM ENTERPRISE (ERP) EDITION Everything you need to run your business from sales to order fulfillment, inventory management to invoicing, and much more. Mothernode CRM The easiest way to run
Mothernode CRM SALES & MARKETING EDITION Increase lead acquisition and conversion, measure campaign revenue and integrate with popular marketing applications. Mothernode CRM The easiest way to run your
Direct 500 Product Brochure Table of Contents Direct 500 Solution ecommerce and Order Management for Multi Sales Channels... 2 The Unified Solution Website, Call Center, Catalog!... 2 Product Marketing
Brochure MS Dynamics CRM 4.0 Microsoft Customer Relationship Management solution was designed to help your business develop more profitable customer relationships while working smarter. Microsoft CRM helps
Enhance Your Business Relationships with SageCRM www.sagesoftware.co.in Accelerate Your Performance with True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell
DRIVING B2B SALES IN THE AGE OF DIGITAL DRIVING B2B SALES IN THE AGE OF DIGITAL WE RE ON THE CUSP OF A GENERATION SHIFT IN B2B PURCHASING. As Business-to-Business (B2B) buyers are exposed to innovative
ANYTIME, ANYWHERE ACCESS Access Oracle Sales Cloud on smart phones, tablets and Outlook to maximize selling time. ORACLE SALES CLOUD MOBILE To access Release 8 mobile capabilities, you must download the
Deltek Vision for Consulting Firms www.deltek.com/vision Deltek Vision A Higher Level of Integration, Collaboration and Success Managing the profitability of an engagement-based business requires instant
On Your Mark, Get Set, Go! ebook Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers to compete with
Overview & Highlights Empower staff with the tools to leverage sales, marketing and customer service information and build long-term customer relationships, win more deals, and accelerate your business
Enhancing productivity, enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives
Oracle Sales and Marketing Oracle Sales and Marketing (OSM) brings the Information Age to field sales and internal marketing organizations. OSM is a fully integrated, scaleable solution for companies looking
Sales Force Automation with Microsoft Dynamics Drive sales productivity, user adoption and consistent best practices with Microsoft Dynamics CRM for Sales Streamline and automate your sales processes and
Enhancing Productivity. Enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives
Sales Force Automation 360 Degree View VinnoCRM gives a 360-degree view of each of your customers, enabling you to acquire deep knowledge of every account, facilitate collaboration across your organization,
DATA SHEET CRM for Business Intelligence MAXIMIZER CRM Published By Real-time visibility into your business Strategize effectively and make informed business decisions with timely, accurate insight into
CRM for Business Intelligence Real-time visibility into your business Strategise effectively and make informed business decisions with timely, accurate insight into your organisation. Maximizer CRM 2015
ecommerce Platform for Growth Magento 1.3 Feature List Site Management Control multiple websites and stores from one Administration Panel with ability to share as much or as little information as needed
Role-Based Solution Description Role-Based Solution Description Sales Force Automation Business Intelligence Relationship Management & Core Components Marketing Customer Service C2CRM is a feature-rich,
Leads Best Practice: Lead Generation, Management & Performance Best Practice: Leads Business Driver Best Practice Overview Best Practice: Leads Marketing Effectiveness Lead Generation and Integration Lead
Intelligence Reporting Standard Reports Sage 100 ERP (formerly Sage ERP MAS 90 and 200) Intelligence Reporting empowers you to quickly and easily gain control and obtain the information you need from across
Product Datasheet For TrulinX Users MITS Distributor Analytics A powerful combination of reporting features MITS Distributor Analytics gives you a competitive edge when it comes to making decisions that
SPORTING GOOD RETAILERS ebook On Your Mark, Get Set, Go! Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers
Enterprise Management Software (EMS) for Retail retail A COMPLETE SOLUTION FOR THE RETAIL INDUSTRY The retail business continues to grow more complex. New distribution channels and e-commerce alternatives
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Business Management Made Simpler Successfully manage and grow your small business Successfully manage and grow your
P R I S M Invoice Campaign Delivery Sales Order CRM Lead Opportunity Purchase Order Quote Customer Relationship Management PRISM SalesPRO - CRM. DONE SIMPLY. Reports & Dashboards E-mail Campaigns CRM Automatic
GOMEMBERS association management system GOMEMBERS OVERVIEW Membership driven solution to help you fulfill your mission. brochure gomembers overview 2 MEMBERSHIP MANAGEMENT FINANCIAL MANAGEMENT ONLINE SOLUTIONS
Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends
Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling
WTM SalesGrow CRM Grow your Sales & Business An Essential CRM Solution delivery quickly and affordably SalesGrow CRM WTM SalesGrow CRM helps organizations differentiate their businesses to achieve maximum
Luminate Online Multiple Channels, One Solution Your donors and supporters are increasingly multi-channel and they expect to get information that is relevant to their lives and interests through the channels
Sage CRM Living breathing business Sage CRM Contents 4 What is Customer Relationship Management? 5 Sage CRM 7 How can Sage CRM support your business? 8 How Sage CRM Benefits Sales Teams 10 How Sage CRM
Sage CRM 7.3 Release Preview Introduction This Release Preview provides information about new Sage CRM 7.3 features, and enhancements to existing features. We ve included a description of each feature,
IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and
QAD Customer Relationship Management Demonstration Guide May 2015 EE2015 / CRM 6.7 Overview This demonstration shows how QAD Customer Relationship Management supports the vision of the Effective Enterprise;
ipm IPM PROJECT MANAGEMENT IPM delivers a 360 real-time view of projects, job tasks and operations combined with extensive reporting and back end financial information. Powered by Microsoft Dynamics to
release 240 Exact Synergy Enterprise CRM Implementation Manual EXACT SYNERGY ENTERPRISE CRM IMPLEMENTATION MANUAL The information provided in this manual is intended for internal use by or within the organization
Maximizer CRM Group Full featured and affordable CRM for small to medium sized enterprises Maximizer CRM Group is a fullfeatured CRM software solution that enables teams of up to ten users to work together
2012 R3 Microsoft Dynamics AX 2012 R3, clear cut benefits for your Organisation Microsoft Dynamics AX is an enterprise resource planning (ERP) solution for midsize and larger organisations that helps people
2008 Microsoft Corporation. All rights reserved. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Excel, Microsoft Dynamics,
Oracle Telesales Oracle Telesales is an inside sales application, optimally designed for contact center professionals, whether they are inbound or outbound telesales agents. Oracle Telesales provides a
Business Intelligence: How better analytics can lead your business to higher profits. Introduction The economic downturn is forcing business leaders to rethink strategic plans. To remain competitive, businesses
GROWING with From small businesses to large enterprise companies, Recurly offers the simplicity and sophistication your business needs as it grows. Our features, tools, and support help you effectively
Flintfox Trade Relationship Management (TRM) An Integrated Customer Relationship and Trade Promotion Management Solution for Consumer Goods Flintfox TRM transforms the complex challenges associated with
Document K59 RESEARCH NOTE NETSUITE S IMPACT ON MANUFACTURING COMPANY PERFORMANCE THE BOTTOM LINE When Nucleus analysts investigated the use of NetSuite by manufacturers, they found these companies were
Our mission is to help our customers become more successful by delivering products and services that exceed expectations, to focus on excellence, to provide individual consideration, and to create both
In today s customer-led economy, sustaining your company s growth stems from: Empowering staff to manage, distribute and access the sales, marketing and service information that makes business move forward.
MADE2MANAGE ENTERPRISE RESOURCE PLANNING WE OWN THE SHOP FLOOR Plan, schedule, execute and track with an industrial strength feature set. YOUR SHOP FLOOR DOLLARS ARE ADDING UP The pressure for you to be
Aplicor assumes no liability with respect to the use of the information contained herein which is provided as is and there are no warranties of any kind provided by Aplicor with respect to this document.
ATTRACT PROSPECTS ENGAGE CUSTOMERS SUCCEED IN YOUR BUSINESS Maximizer CRM is a completely integrated sales, marketing and customer service and support management solution that enables you to attract prospects,
Sage PFW ERP Intelligence Sage PFW ERP Intelligence Standard Reports Get 6 ready-to-use reports that give you immediate insight into and across your business. Delivered in the familiar environment of Microsoft
Pivotal CRM: The Market s Most Innovative CRM Solution Pivotal CRM: Microsoft Partner of the Year Why Your Business Will Love Pivotal CRM BUSINESS INNOVATION What Is Business Innovation? Business innovation