Competitive Landscape: Modular Data Center Solutions

Size: px
Start display at page:

Download "Competitive Landscape: Modular Data Center Solutions"

Transcription

1 Competitive Landscape: Modular Data Center Solutions Published: 23 March 2012 Market Analysis and Statistics G Analyst(s): Jeffrey Hewitt A number of competitors offer noncontainer modular data center solutions to provide increased installation, power, and cooling efficiencies for data center infrastructure. Key Findings Modular data center solutions fall into three categories modular data center components, data center containers, and noncontainer modular data center solutions. Modular data center component solutions provide a more modular level of granularity than the data center container, and often are focused on rack or row-level installations. Noncontainer modular data center solutions break the physical boundary limits of the physical data container shell to provide larger amounts of equipment support and provide easier access to hot and cold aisle areas within the prefabricated module. Recommendations Consider the wide array of value propositions that exist among modular data center competitors when crafting competitive approaches to get the best returns from modular data center marketing efforts. Consider the most popular and compelling reasons for deployment of a modular data center solution (e.g., speed of deployment of a data center, power savings, cooling efficiencies) when crafting appropriate value propositions. Monitor the modular data center solutions market closely as it evolves because it is still in a relatively early stage at this juncture and changes in the competitive arena (e.g., mergers, acquisitions, competitors dropping out) and customer bases are likely to occur as the market matures. Table of Contents

2 Analysis...2 Competitive Situation and Trends...3 Market Players...4 Colt...4 Dell...5 Elliptical Mobile Solutions...5 Emerson Network Power...5 HP...5 IBM...5 IO...5 MDC Stockholm...6 Schneider Electric...6 SGI...6 The Future of Competition...6 Competitive Profiles...8 References and Methodology...13 Recommended Reading...13 List of Tables Table 1. Modular Data Center Customer Situation Examples...4 Table 2. Modular Noncontainer Data Center Solution Providers...9 List of Figures Figure 1. Midsize to Large Data Center Site Projections...7 Figure 2. Data Center Summit 2011 Modular Data Center Polling Results...8 Analysis Modular data center solutions are building block solutions that consist of standardized sections or units that facilitate the physical build out of IT infrastructure. These modular approaches can be focused at the data center level or at a more granular level; the more granular approaches can go down to the rack level. Data center containers are a type of modular approach that is based on and housed within some size of a standard shipping container (most often 8 feet wide by 20 or 40 feet long). Page 2 of 14 Gartner, Inc. G

3 A container approach has the advantage of a "shell" based on a shipping container, but that "shell" creates physical limits. Because of the limited space within a container, a hot/cold aisle approach within the container can create challenges with regard to accessing the equipment within the container. Container providers have developed different methods to address those challenges (e.g., equipment on rails, access to the hot aisle external to the container), but a modular approach that goes beyond the container shell provides a greater range of choices in dealing with power and cooling of the equipment involved. Gartner has published a document that explores the container segment of the modular space (see "Competitive Landscape: Data Center Containers"). This research focuses on noncontainer-based modular approaches. Most of these newer modular approaches have evolved from data center container offerings and are designed to take the sectional approach to data center infrastructure to either a more-granular level or to a larger size level than what containers can provide. Searches on gartner.com indicate that interest in modular solutions on the whole has eclipsed interest in data center containers (see "Search Analytics Trends: Gartner Clients Show Increased Interest in Modular Data Centers"). Competitive Situation and Trends As the market for x86-based servers, storage and network equipment has grown, end users across a broad spectrum of vertical markets have been exploring ways to find more effective methods to install and manage data center equipment. Modular data center solutions represent one approach that is designed to increase installation and management efficiencies of data center hardware infrastructure. For example, a brick-and-mortar data center facility typically takes 18 months of planning and implementation to bring on line. Modular solutions can reduce the time that it takes to bring a functional data center online to weeks. Conversely, there are reasons why modular data center approaches are not yet being universally adopted as a way to implement data center infrastructure. The additional space for equipment in existing brick-and-mortar facility that has been created through consolidation of hardware infrastructure, and effective data center planning and space management on the brick-and-mortar level, represent two major inhibitors to modular data center implementations. If we examine the market today, modular data center solutions are being used in three primary customer situations (shown in Table 1 in no particular order). Gartner, Inc. G Page 3 of 14

4 Table 1. Modular Data Center Customer Situation Examples Customer Situation Retrofit of older location an organization has consolidated to one of its older data center locations and needs to retrofit the location to increase power/cooling efficiencies and optimize its IT equipment density. Modular from the "ground up" an organization wants to plan and implement a new data center in a more effective, scalable and rapid manner, and in doing so reduces its overall capital costs. Optimize existing space an organization's existing data center has some limited available space, but its IT equipment requirements are increasing; there just isn't enough existing space to accommodate the needed hardware infrastructure. Compelling Reasons for a Modular Approach A modular approach allows for a staged retrofit of a data center. Modular components can be installed in one designated section of the data center to optimize power to and cooling of the equipment within the modules. Modules can be added to more sections of the data center because growth requires the support of additional equipment at potentially increasing densities. Modular data centers allow for capital expenditure reduction through the use of standard components prebuilt at a factory location when compared with typical on-site build-out approaches. Modular data centers also allow for more phased approaches in terms of adding modules as well as planning/life cycles that can mirror the IT equipment itself (e.g., five years as opposed to the typical brick-and-mortar 10-year plan). A modular approach will support relatively high power/ cooling requirements in defined spaces. An available section of an existing data center can be used to add higher densities of compute/storage/network equipment by using modular data center approaches. Source: Gartner (March 2012) Market Players A number of providers compete in the modular data center market. These providers have come from a variety of markets that are adjacent to the modular data center space. Some are providers of data center infrastructure hardware, some are providers of various data center services, and some focus on the modular data center product itself as their core business. No matter what direction these providers come from, each has its own unique approach and position in the modular data center market. A broad cross section of the competitors has been selected for inclusion in this document, and is presented in alphabetical order. Colt Colt is a provider of an array of data center solutions and services across 21 countries in Europe. Colt focuses primarily on the financial services, legal, media, healthcare, and government vertical spaces. Page 4 of 14 Gartner, Inc. G

5 Dell Dell is a market leader in the hardware infrastructure portion of the data center space and has maintained a strong position in x86 server hardware since the market first developed. In addition, Dell has a broad product and service portfolio in the data center arena that includes storage, switch, and software elements through its own products as well as through partnerships. Elliptical Mobile Solutions Elliptical Mobile Solutions was founded in Of the providers covered within this document, Elliptical Mobile Solutions is unique in that it focuses on modular solutions at the most granular level the rack itself. Emerson Network Power Emerson Network Power is a global provider of data center solutions and products that facilitate requirements such as reliable power, precision cooling, infrastructure management, and telecom connectivity. It has presence in 150 countries and has developed solutions through what it calls its 12 Centers of Expertise. HP HP is a global provider of data center hardware and facility infrastructure as well as hosting. HP also has a significant suite of software and service offerings in the data center space. Through the Technology Services, Critical Facilities Services division, HP provides data center consulting design and build programs and services. It has the capability to combine data center infrastructure with hardware infrastructure to create total data center offerings, including modular solutions. IBM IBM is another worldwide leader in data center services and IT infrastructure. Although it has market-leading positions in server technologies such as mainframes and Unix-based servers, it has also brought hardware and software functionality from those platforms to its x86 rack-optimized and blade server designs. IBM's strong presence in large data center customers extends itself naturally to modular data center solutions through its Global Technology Services Site and Facilities Services, which design and build data centers. IO IO was founded in 2007 and offers premier data center services as a colocation provider. Leveraging that experience, IO developed a Data Center 2.0 modular technology platform. These modular solutions can be delivered as "Data Center as a Service" and be rapidly deployed to customer sites anywhere in the world. Gartner, Inc. G Page 5 of 14

6 MDC Stockholm MDC Stockholm provides a "ground-up" modular approach as a means to construct data centers in incremental steps. MDC Stockholm uses special 40-foot modules to house the data center infrastructure, power and cooling equipment, with a separate interconnected "command module" as a part of its solution that is unique in design. Schneider Electric Schneider Electric is a global specialist in energy management providing EcoStruxure, an integrated system architecture unifying the management of building, security and power in the data center. Schneider Electric delivers high efficiency and availability of the Data Center Physical Infrastructure from the rack, to row, to room, and to building. SGI SGI has a history with its business, formerly known as Rackable Systems, of selling large numbers of similarly configured x86-based servers to service providers in the hyperscale/mega data center world. With a focus on the service provider space, and a strong legacy in the HPC world, SGI has a relatively natural fit into the modular data center arena. The Future of Competition A modular approach to building out new data centers is not likely to become the predominant approach during the next five years (in contrast to the typical brick-and-mortar approach). Despite not becoming the "first choice" for data center deployment for most of the market, modular approaches to data center builds are likely to grow, and this will produce increased competitive pressure. Because the need for rapid infrastructure deployment in relatively highly dense configurations with a focus on power/cooling efficiency is predominant in the mega/hyperscale data center market segments, modular approaches are likely to grow more significantly in this segment. The enterprise and midsize data center segments are candidates for modular approaches because of the same demand for better power/cooling approaches as data center infrastructure grows. Based on Gartner forecasts ("Forecast: Data Centers, Worldwide, "), midsize, enterprise, and large data centers are likely to grow to more than 26,000 facilities by 2015 (see Figure 1). Page 6 of 14 Gartner, Inc. G

7 Figure 1. Midsize to Large Data Center Site Projections Number of Sites 18,000 16,000 14,000 12,000 10,000 8,000 Midsize Data Center Enterprise Data Center Large Data Center 6,000 4,000 2, Source: Gartner (March 2012) From the provider standpoint, the growth of these data centers around the world and the potential conversion of the square footage of existing facilities to modular approaches, provide the potential to sell adjunct equipment and services related to modular data center sales. This presents an expanding opportunity to reap the potential sales and margin rewards from a modular data center business. These potential profits also will add to increased competition in the modular data center arena as it grows. Positioning around power, cooling and installation speed will need to demonstrate increasing efficiencies and more focused marketing messaging as this market continues to evolve during the next five years. A poll taken at the Gartner Data Center Summit in December 2011 provides some indication of how the competitive dynamics will unfold in this market. Ninety-three respondents were asked from whom they would most likely buy a container or modular data center solution; their responses, by percent, are shown in Figure 2. Gartner, Inc. G Page 7 of 14

8 Figure 2. Data Center Summit 2011 Modular Data Center Polling Results I would be willing to buy from any of these provider types at this time 39 A data center container/modular specialist (e.g., Datapod, Elliptical Mobile Solutions, MDC Stockholm) 13 Providers of other data center infrastructure and services (e.g., APC, AST, Emerson Network Power, IO) 26 Compute/storage/network infrastructure provider (e.g., Cisco, Dell, HP, IBM, SGI) Percentage of Respondents Source: Gartner (March 2012) These results suggest that while a significant percentage of modular data center solution buyers will be open to buy from an array of provider types, compute/storage/network infrastructure providers (e.g., Cisco, Dell, HP, IBM and SGI), and providers of other data center infrastructure and services (Schneider Electric, Emerson, and IO) have a slight edge in preference as a source for modular solutions over the data center modular specialists like Elliptical Mobile Solutions and MDC Stockholm. This suggests that the latter provider type will need to commit to some strong and effective marketing of their solutions if they are to overcome this potential preference deficit and make headway in the market as it evolves. Competitive Profiles Because the market for modular data center solutions is still in a relatively early phase and financial specifics for the modules are not broadly disclosed by providers, revenue characterizations among and across these providers is not likely to be valuable at this juncture. It is also possible in these early market stages that with a single significant customer, particularly for a relatively large data center project, a provider of modular data center solutions could surge ahead in a rapid way in relationship to its competitors. The profiles of 10 competitors in the noncontainer modular data center market are shown in Table 2. Page 8 of 14 Gartner, Inc. G

9 Table 2. Modular Noncontainer Data Center Solution Providers Provider Market Overview General Product Strategy How This Provider Competes Colt Colt has a significant customer base in Europe and offers solutions crafted for businesses from small to enterprise size across Europe. Examples of Colt services and solutions include cloud, consulting, application hosting, networking, and security. The Colt Modular Data Centers are available in building blocks of 500 square meters (or multiples of 125 square meters) with a 1.21 design PUE that can be stacked and fully built and staged at the Colt factory using standard components before being delivered and installed. Colt focuses on power and cooling-efficient data centers that can be installed within four months in Colt-hosted facilities or customer sites. Colt includes flexible placement with an array of options covering aspects like UPS, free cooling, security and fire suppression as a part of its value proposition. Dell Dell comes from a strong position as a global hardware and service provider. It offers an array of solutions and services to complement its hardware sales and facilitate sales, in particular segments such as mega/hyperscale data centers. Dell's Modular Data Center is positioned as an efficient, flexible and fast way to install data center equipment. The Dell Modular Data Center consists of an IT module, an Air-Handling (AHU) module and an optional power module. The IT module comes in 15- and 20-rack configurations, either single- or dual-rack row configurations, and provides up to 40 kw per rack redundantly. The AHU module leverages free-air and augments cooling with solutions ranging from evaporative to DX or chilled water. The power module is configurable and houses any transformers or switchgear, and UPS; N, N+1 or 2N configurations are available. The IT, AHU and Power modules connect together to create the total Dell Modular Data Center solution. Modular Data Centers can be added to expand capacity as needed. Dell also offers consulting, installation and commissioning, and warranty/repair services for their solution. Dell positions its modular solutions as a cost-effective alternative to traditional raised floor data center projects. It offers free-air and evaporative cooling designs positioned to yield extreme efficiencies with PUE's below 1.1. Dell also points out that its modular solutions can be installed in a variety of situations, linked together for greater capacity if needed, and provide a working data center within 30 days. Elliptical Mobile Solutions Elliptical Mobile Solutions is a provider that focuses specifically on modular solutions at the rack level. Elliptical Mobile Solutions offers three different products in what it calls its Micro Modular Data Centers, providing functions and features that facilitate high-density data center infrastructure deployment in an array of environments from data centers to closets to extreme conditions and climates. These functions and features, depending on the specific product, include things such as close-loop Elliptical Mobile Solutions focuses on a more granular level of modularization than other competitors noted here and touts the potential advantages of flexibility, scalability and cost-efficiencies for some customers when compared with more monolithic modular approaches. Elliptical Mobile Solutions positions its RASER HD as being the highest density, fully redundant cabinet on the market today and Gartner, Inc. G Page 9 of 14

10 cooling, warm-water cooling, fire suppression, security, and mobility. provides the unique ability to cool IT equipment using high temperature water. It is capable of attaining up to 40 kw completely redundant in that unit or 23 kw completely redundant using 85-degree water. Emerson Network Power Emerson Network Power has a broad portfolio of data center software, hardware and services, and it has modular data center solutions as a part of its offerings. Emerson Network Power has developed several modular data center offerings in its Smart Solutions line and has varying value propositions for each. These solutions range in levels of modularity from row, to aisle, to roombased and containerized data center levels. Emerson Network Power has several different modular solutions including SmartRow, SmartAisle and SmartMod, each with its own specific positioning from speed of deployment, to optimal power/cooling integration, to space efficiency. HP HP is a global provider of modular data center solutions, providing options in prefabricated configurations, custom modular brick-and-mortar and container solutions with its POD range. HP's modular solution offer is composed of three components: HP POD, a container-based approach; HP Flexible DC, a prefabricated, capacity, mechanical and electrical menu-based configuration option; and custom brick-andmortar modular data centers, incorporating multitiered hybrid design. The HP Flexible DC is a prefabricated data center where a menu option provides different load requirements in multiple data halls, as well as multiple choices of mechanical and electrical configurations. Each quadrant can accommodate from 500 to 15,000 kw, expandable to 4 data halls with a maximum of 6 MW within one building presence. HP also offers custom, traditional brick-and-mortar data center with designed-in modularity, which is based on its "Multi-tier Hybrid Design" approach that identifies data halls or "pods" with varying levels of tiering to accommodate different levels of business systems' criticality. HP positions Flexible DC as a hybrid between traditional brick-and-mortar data centers and container solutions, positioned to provide the longevity of the former, with the deployment speed, capital and operational efficiency cost and energy efficiency gains more in keeping with the container market. HP further positions its custom modular offer as being in keeping with traditional methods, but through multitiering incorporates cost and flexibility gains that modularity brings, not normally associated with brick-and-mortar data centers. HP also touts the fact that through having a choice of three approaches to data center modularity, when combined with its IT hardware offer, it is able to provide infrastructure convergence at all levels of the data center, not just IT, storage and networks. It claims it can look at a client's situation and determine with them, neutrally, what is its best option because it has the coverage for all outcomes. IBM As a global provider of an array of server, storage and network IT hardware, software and services solutions, IBM has a specific organization focused on designing and building data centers as part of its global services portfolio, which in- IBM offers its noncontainer modular approaches services under two primary nomenclatures: SMDC and EMDC. The SMDC is for midsize companies starting at 500 square feet and can be installed in a variety of locations. EMDC is designed for large enterprises starting at 5,000 square feet installation within a data center structure. IBM sells and installs these solutions through its services organizations. High Density Zone provides cooling alternatives for data centers and is positioned to support new IBM's designs data centers targeted to help customers with long-term unpredictability of IT demand and technology changes. They provide a flexible and cost-effective way to scale power, cooling, space and resiliency. IBM has modular data centers that are suitable for midsize clients with SMDC value propositions focused on optimizing space and cooling with flexible placement and fast installation (about 12 weeks). IBM's EMDC supports large en- Page 10 of 14 Gartner, Inc. G

11 cludes modular data center solutions. technology at 35% lower costs and no disruption to operations. terprises by deferring up to 50% of the capital and operating costs compared with a traditional design. IO IO is a colocation provider that has developed its own modular approach to its facilities. It has now taken that modular approach out to the market as its own separate offering. Invented and manufactured by IO, IO.Anywhere is the suite of modular products, which includes 100% of the critical infrastructure required including the module for the support of the data center hardware infrastructure equipment, an integrated power delivery system, and a modular cooling system. The IO.Anywhere base module measures 12 feet 8 inches high by 11 feet 8 inches wide and 42 feet 8 inches long. IO markets its modular solutions by recommending that data center customers put their data center supporting infrastructure (in this case, the modules themselves) on the same depreciation and planning cycles as their data center hardware. IO suggests that by doing this, data center planning can align with the rest of IT planning, and then the supporting infrastructure can be replaced and upgraded in a timelier manner to take advantage of new and valuable innovations. MDC Stockholm MDC Stockholm is a relatively new player based in Sweden. It has developed a set of groundup modular data center solutions in concert with Swedish Steel that it has started to market. MDC Stockholm's modular offering consists of four main elements a server module (can house up to 35-40U racks), a power module, a cooling module, and a command module from which all can be managed. The first three modules mentioned are all based on a 40-foot module built out of solid armored steel (originally made for military use), and the command module is actually an inflatable building that interconnects the other modules. MDC Stockholm is focused on offering modular solutions as a complete alternative to traditional brickand-mortar data centers. Imagine an interconnected "ant farm" of various modules that can be installed in about three months from date of order and expanded on with additional interconnected modules as needed. Schneider Electric Schneider Electric is a provider of an integrated system architecture unifying the management of building, security and power in the data center including backup power products such as surge suppressors, UPS, power conditioning equipment, power management software, DC power systems, and precision cooling equipment. Schneider Electric offers an array of combined modular solutions and services targeted at an array of data center environments from server rooms to the largest of data centers. Schneider Electric provides standardized components that facilitate a structured and repeatable approach to building out a modular data center environment. With Schneider Electric's Integrated Data Center Facility Module Architecture, modules in 500 kw (400 kw Chilled Air) are fully integrated for quick and easy deployment of power and cooling capacity or redundancy. Schneider Electric focuses on a key set of value propositions regarding its modular data center offerings. These include a 60% speed increase from design to deployment, based on modules built in factory while site work is being done; capital expenditure savings of 10% to 20% through manufacturing efficiencies, integration of controls efficiencies, "rightsizing," and lower cost core and shell; and operating expenditure savings of 20% to 35% based on the use of economizers, integrated and tuned cooling controls, the avoidance of overbuilt capacity, and higher equipment efficiencies. SGI SGI has expanded its data center offerings over time from rack-based servers, to ISObased containers, and most recently into expandable, modular SGI ICE Cube Air consists of four main configuration offerings of small, medium, large and extra large characterized by power requirements of under 1 MW, between 1 and 4 MW, and more than 4 MW, respectively. Extra large configurations allow up to 80 racks under cover. SGI also SGI positions its modular solutions as an effective way to reduce data center operational costs, deployment times and maintenance whether replacing or supplementing traditional data center approaches. SGI also touts its Eco-Logical evapora- Gartner, Inc. G Page 11 of 14

12 data center offerings. SGI data center offerings include integrated storage, server, networking and software solutions based on its own products lines as well as third parties. SGI has installed a number of remote Hadoop and Cloud implementations. offers collaborative designs based on these base components. tive cooling system option as a way to improve PUE within the modules. SGI provides worldwide support and services, including site installation, customization, and remote monitoring. EMDC = Enterprise Modular Data Center; PUE = power usage effectiveness (see Note 1 for a more detailed definition); SMDC = Scalable Modular Data Center; UPS = uninterruptible power supplies Source: Gartner (March 2012) Page 12 of 14 Gartner, Inc. G

13 References and Methodology Information on modular data center solutions within this document was gathered through a number of sources. Provider interviews and presentations about their modular data center offerings together were one source of information. A second source was the website information that the providers offer on their modular data center approaches. Additional information has come from Gartner Events polling results. Recommended Reading Some documents may not be available as part of your current Gartner subscription. "Competitive Landscape: Data Center Containers" "Search Analytics Trends: Gartner Clients Show Increased Interest in Modular Data Centers" "Containers and Modules: Is This the Future of the Data Center?" "Forecast: Data Centers, Worldwide, " Note 1 Definition of PUE Power usage effectiveness represents a ratio of the power used by a data center to the power used by the servers, storage and networking equipment within that data center. The lower the number, the greater the efficiency, where a PUE score of 1 would mean that 100% of the power goes to running the server, storage and network equipment as opposed to a score of 2, which would mean that only 50% of the power coming into the data center goes to the IT load. This document is published in the following Market Insights: Computing Hardware Worldwide Gartner, Inc. G Page 13 of 14

14 Regional Headquarters Corporate Headquarters 56 Top Gallant Road Stamford, CT USA European Headquarters Tamesis The Glanty Egham Surrey, TW20 9AW UNITED KINGDOM Japan Headquarters Gartner Japan Ltd. Atago Green Hills MORI Tower 5F Atago, Minato-ku Tokyo JAPAN Latin America Headquarters Gartner do Brazil Av. das Nações Unidas, andar World Trade Center São Paulo SP BRAZIL Asia/Pacific Headquarters Gartner Australasia Pty. Ltd. Level 9, 141 Walker Street North Sydney New South Wales 2060 AUSTRALIA Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner s prior written permission. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner s research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner s Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see Guiding Principles on Independence and Objectivity on its website, ombudsman/omb_guide2.jsp. Page 14 of 14 Gartner, Inc. G

Containers and Modules: Is This the Future of the Data Center?

Containers and Modules: Is This the Future of the Data Center? Research Publication Date: 8 April 2011 ID Number: G00211139 Containers and Modules: Is This the Future of the Data Center? David J. Cappuccio Modular and container-based data centers have emerged as yet

More information

The Six Triggers for Using Data Center Infrastructure Management Tools

The Six Triggers for Using Data Center Infrastructure Management Tools G00230904 The Six Triggers for Using Data Center Infrastructure Management Tools Published: 29 February 2012 Analyst(s): Rakesh Kumar This research outlines the six main triggers for users to start using

More information

What to Consider When Designing Next-Generation Data Centers

What to Consider When Designing Next-Generation Data Centers Research Publication Date: 10 September 2010 ID Number: G00201044 What to Consider When Designing Next-Generation Data Centers David J. Cappuccio Leading-edge data centers are designed for flexibility,

More information

Energy savings from well-managed data centers can reduce operating expenses by as much as 20%.

Energy savings from well-managed data centers can reduce operating expenses by as much as 20%. Research Publication Date: 29 March 2010 ID Number: G00174769 DCIM: Going Beyond IT David J. Cappuccio Infrastructure and operations (I&O) leaders must now go beyond performance management of IT equipment

More information

Agenda for Supply Chain Strategy and Enablers, 2012

Agenda for Supply Chain Strategy and Enablers, 2012 G00230659 Agenda for Supply Chain Strategy and Enablers, 2012 Published: 23 February 2012 Analyst(s): Michael Dominy, Dana Stiffler When supply chain executives establish the right strategies and enabling

More information

Recognize the Importance of Digital Marketing

Recognize the Importance of Digital Marketing Recognize the Importance of Digital Marketing Laura McLellan, Lead Author Laura McLellan, Laura McLellan serves CMOs and other marketing executives, sharing how digital strategies are being integrated

More information

Eight Critical Forces Shape Enterprise Data Center Strategies

Eight Critical Forces Shape Enterprise Data Center Strategies Research Publication Date: 8 February 2007 ID Number: G00144650 Eight Critical Forces Shape Enterprise Data Center Strategies Rakesh Kumar Through 2017, infrastructure and operations managers, architects

More information

Data Center Redesign Yields an 80%-Plus Reduction in Energy Usage

Data Center Redesign Yields an 80%-Plus Reduction in Energy Usage Research Publication Date: 10 August 2011 ID Number: G00213049 Data Center Redesign Yields an 80%-Plus Reduction in Energy Usage Jay E. Pultz The National Renewable Energy Laboratory's (NREL's) data center

More information

Data in the Cloud: The Changing Nature of Managing Data Delivery

Data in the Cloud: The Changing Nature of Managing Data Delivery Research Publication Date: 1 March 2011 ID Number: G00210129 Data in the Cloud: The Changing Nature of Managing Data Delivery Eric Thoo Extendible data integration strategies and capabilities will play

More information

Key Issues for Consumer Goods Manufacturers, 2011

Key Issues for Consumer Goods Manufacturers, 2011 Industry Research Publication Date: 1 March 2011 ID Number: G00210698 Key Issues for Consumer Goods Manufacturers, 2011 Don Scheibenreif, Dale Hagemeyer Gartner's 2011 consumer goods manufacturing research

More information

How to Choose Providers for Mobile Consumer Application Platforms

How to Choose Providers for Mobile Consumer Application Platforms How to Choose Providers for Mobile Consumer Application Platforms Michael McGuire Lead Author Michael McGuire,, Mike McGuire guides digital marketers on best practices for developing strategies. He specializes

More information

Backup and Disaster Recovery Modernization Is No Longer a Luxury, but a Business Necessity

Backup and Disaster Recovery Modernization Is No Longer a Luxury, but a Business Necessity Research Publication Date: 11 August 2011 ID Number: G00215300 Backup and Disaster Recovery Modernization Is No Longer a Luxury, but a Business Necessity John P Morency, Donna Scott, Dave Russell For the

More information

Q&A: The Many Aspects of Private Cloud Computing

Q&A: The Many Aspects of Private Cloud Computing Research Publication Date: 22 October 2009 ID Number: G00171807 Q&A: The Many Aspects of Private Cloud Computing Thomas J. Bittman Cloud computing is at the Peak of Inflated Expectations on the Gartner

More information

Best Practices for Confirming Software Inventories in Software Asset Management

Best Practices for Confirming Software Inventories in Software Asset Management Research Publication Date: 24 August 2009 ID Number: G00167067 Best Practices for Confirming Software Inventories in Software Asset Management Peter Wesche, Jane B. Disbrow This research discusses the

More information

Gartner's View on 'Bring Your Own' in Client Computing

Gartner's View on 'Bring Your Own' in Client Computing G00217298 Gartner's View on 'Bring Your Own' in Client Computing Published: 20 October 2011 Analyst(s): Leif-Olof Wallin Here, we bring together recently published research covering the hot topic of supporting

More information

Research. Key Issues for Software as a Service, 2009

Research. Key Issues for Software as a Service, 2009 Research Publication Date: 6 February 2009 ID Number: G00164873 Key Issues for Software as a Service, 2009 Robert P. Desisto, Ben Pring As organizations' capital budgets dry up, clients evaluating SaaS

More information

Clients That Don't Segment Their Network Infrastructure Will Have Higher Costs and Increased Vendor Lock-in

Clients That Don't Segment Their Network Infrastructure Will Have Higher Costs and Increased Vendor Lock-in Research Publication Date: 15 March 2011 ID Number: G00210952 Clients That Don't Segment Their Network Infrastructure Will Have Higher Costs and Increased Vendor Lock-in Tim Zimmerman Enterprises must

More information

The Value of Integrating Configuration Management Databases With Enterprise Architecture Tools

The Value of Integrating Configuration Management Databases With Enterprise Architecture Tools Research Publication Date: 13 January 2011 ID Number: G00210132 The Value of Integrating Configuration Management Databases With Enterprise Architecture Tools Ronni J. Colville, Patricia Adams As configuration

More information

IT asset management (ITAM) will proliferate in midsize and large companies.

IT asset management (ITAM) will proliferate in midsize and large companies. Research Publication Date: 2 October 2008 ID Number: G00161024 Trends on Better IT Asset Management Peter Wesche New exiting trends will lead to a higher adoption of asset management methodologies. Tighter

More information

Modify Your Storage Backup Plan to Improve Data Management and Reduce Cost

Modify Your Storage Backup Plan to Improve Data Management and Reduce Cost G00238815 Modify Your Storage Backup Plan to Improve Data Management and Reduce Cost Published: 4 October 2012 Analyst(s): Dave Russell IT leaders and storage managers must rethink their backup procedures

More information

Vendor Focus for IBM Global Services: Consulting Services for Cloud Computing

Vendor Focus for IBM Global Services: Consulting Services for Cloud Computing Research Publication Date: 22 February 2010 ID Number: G00174046 Vendor Focus for IBM Global Services: Consulting Services for Cloud Computing Susan Tan Amid the hype and buzz of cloud computing are very

More information

Private Cloud Computing: An Essential Overview

Private Cloud Computing: An Essential Overview Research Publication Date: 23 November 2010 ID Number: G00209000 Private Cloud Computing: An Essential Overview Thomas J. Bittman Private cloud computing requires strong leadership and a strategic plan

More information

2010 FEI Technology Study: CPM and BI Show Improvement From 2009

2010 FEI Technology Study: CPM and BI Show Improvement From 2009 Research Publication Date: 22 March 2010 ID Number: G00175233 2010 FEI Technology Study: CPM and BI Show Improvement From 2009 John E. Van Decker Many organizations recognize that current financial management

More information

Cost Optimization: Three Steps to Saving Money on Maintenance and Support for Network Security Products

Cost Optimization: Three Steps to Saving Money on Maintenance and Support for Network Security Products Research Publication Date: 10 December 2008 ID Number: G00163195 Cost Optimization: Three Steps to Saving Money on Maintenance and Support for Network Security Products Lawrence Orans, Greg Young Most

More information

Research Agenda and Key Issues for Converged Infrastructure, 2006

Research Agenda and Key Issues for Converged Infrastructure, 2006 Research Publication Date: 20 July 2006 ID Number: G00141507 Research Agenda and Key Issues for Converged Infrastructure, 2006 Sylvain Fabre Gartner's research will cover fixed-mobile convergence, the

More information

How To Create A Cloud Computing System

How To Create A Cloud Computing System G00230221 Five Cloud Computing Trends That Will Affect Your Cloud Strategy Through 2015 Published: 10 February 2012 Analyst(s): David W. Cearley, David Mitchell Smith In this Impact Assessment, we focus

More information

2009 FEI Technology Study: CPM and BI Pose Challenges and Opportunities

2009 FEI Technology Study: CPM and BI Pose Challenges and Opportunities Research Publication Date: 23 July 2009 ID Number: G00168896 2009 FEI Technology Study: CPM and BI Pose Challenges and Opportunities John E. Van Decker Many organizations recognize that existing financial

More information

The Lack of a CRM Strategy Will Hinder Health Insurer Growth

The Lack of a CRM Strategy Will Hinder Health Insurer Growth Industry Research Publication Date: 15 October 2008 ID Number: G00162107 The Lack of a CRM Strategy Will Hinder Health Insurer Growth Joanne Galimi The Gartner 2008 healthcare payer application survey

More information

Key Issues for Data Management and Integration, 2006

Key Issues for Data Management and Integration, 2006 Research Publication Date: 30 March 2006 ID Number: G00138812 Key Issues for Data Management and Integration, 2006 Ted Friedman The effective management and leverage of data represent the greatest opportunity

More information

Business Intelligence Platform Usage and Quality Dynamics, 2008

Business Intelligence Platform Usage and Quality Dynamics, 2008 Research Publication Date: 2 July 2008 ID Number: G00159043 Business Intelligence Platform Usage and Quality Dynamics, 2008 James Richardson This report gives results from a survey of attendees at Gartner's

More information

Dutch University's Successful Enterprise System Implementation Yields Valuable Lessons

Dutch University's Successful Enterprise System Implementation Yields Valuable Lessons Industry Research G00232987 Dutch University's Successful Enterprise System Implementation Yields Valuable Lessons Published: 28 March 2012 Analyst(s): Ron Bonig When Vrije Universiteit in Amsterdam implemented

More information

Emerging PC Life Cycle Configuration Management Vendors

Emerging PC Life Cycle Configuration Management Vendors Research Publication Date: 20 January 2011 ID Number: G00209766 Emerging PC Life Cycle Configuration Management Vendors Terrence Cosgrove Although the PC configuration life cycle management (PCCLM) market

More information

Ensure Emerging Trends and Technologies Advance Your Marketing Strategy

Ensure Emerging Trends and Technologies Advance Your Marketing Strategy Ensure Emerging Trends and Technologies Advance Your Marketing Strategy Richard Fouts, Jackie Fenn and Gartner Fellow Lead Author Richard Fouts, Richard Fouts guides digital marketers on best practices

More information

Predicts 2008: The Market for Servers and Operating Systems Continues to Evolve

Predicts 2008: The Market for Servers and Operating Systems Continues to Evolve Research Publication Date: 6 December 2007 ID Number: G00152575 Predicts 2008: The Market for Servers and Operating Systems Continues to Evolve John Enck, Philip Dawson, George J. Weiss, Rakesh Kumar,

More information

Gamification Meets Analytics With Kaggle

Gamification Meets Analytics With Kaggle G00228640 Gamification Meets Analytics With Kaggle Published: 1 June 2012 Analyst(s): Rita L. Sallam This note describes how Kaggle is bringing "the collective" to "the predictive" to help companies overcome

More information

Use a TCO Model to Estimate the Costs of Your Data Center

Use a TCO Model to Estimate the Costs of Your Data Center G00233221 Use a TCO Model to Estimate the Costs of Your Data Center Published: 26 June 2012 Analyst(s): David J. Cappuccio The cost to own and run a data center is significantly higher than many IT managers

More information

The Four New Ps of Marketing That CMOs and CIOs Should Consider

The Four New Ps of Marketing That CMOs and CIOs Should Consider G00227185 The Four New Ps of Marketing That CMOs and CIOs Should Consider Published: 18 May 2012 Analyst(s): Kimberly Collins Four new Ps of marketing align people and processes across the marketing ecosystem,

More information

Key Issues for Identity and Access Management, 2008

Key Issues for Identity and Access Management, 2008 Research Publication Date: 7 April 2008 ID Number: G00157012 for Identity and Access Management, 2008 Ant Allan, Earl Perkins, Perry Carpenter, Ray Wagner Gartner identity and access management research

More information

The Hype Around an Integrated Talent Management Suite Outpaces Customer Adoption

The Hype Around an Integrated Talent Management Suite Outpaces Customer Adoption Research Publication Date: 3 February 2009 ID Number: G00164356 The Hype Around an Integrated Talent Management Suite Outpaces Customer Adoption James Holincheck Gartner surveyed 123 customer references

More information

Integrated Marketing Management Aligns Executional, Operational and Analytical Processes in a Closed-Loop Process

Integrated Marketing Management Aligns Executional, Operational and Analytical Processes in a Closed-Loop Process Research Publication Date: 26 October 2010 ID Number: G00207031 Integrated Marketing Management Aligns Executional, Operational and Analytical Processes in a Closed-Loop Process Kimberly Collins This research

More information

How Eneco's Enterprisewide BI and Performance Management Initiative Delivered Significant Business Benefits

How Eneco's Enterprisewide BI and Performance Management Initiative Delivered Significant Business Benefits Research Publication Date: 13 June 2008 ID Number: G00158605 How Eneco's Enterprisewide BI and Performance Management Initiative Delivered Significant Business Benefits Nigel Rayner Eneco was faced with

More information

Data Center Consolidation Projects: Benefits and Pitfalls

Data Center Consolidation Projects: Benefits and Pitfalls Research Publication Date: 2 May 2011 ID Number: G00212148 Data Center Consolidation Projects: Benefits and Pitfalls David J. Cappuccio This research outlines the primary success factors in consolidation

More information

Case Study: A K-12 Portal Project at the Miami-Dade County Public Schools

Case Study: A K-12 Portal Project at the Miami-Dade County Public Schools Industry Research Publication Date: 31 December 2007 ID Number: G00154138 Case Study: A K-12 Portal Project at the Miami-Dade County Public Schools Bill Rust The Miami-Dade County Public Schools a school

More information

Iron Mountain's acquisition of Mimosa Systems addresses concerns from prospective customers who had questions about Mimosa's long-term viability.

Iron Mountain's acquisition of Mimosa Systems addresses concerns from prospective customers who had questions about Mimosa's long-term viability. Research Publication Date: 22 March 2010 ID Number: G00175194 Iron Mountain Acquires Mimosa Systems Sheila Childs, Kenneth Chin, Adam W. Couture Iron Mountain offers a portfolio of solutions for cloud-based

More information

Cloud E-Mail Decision-Making Criteria for Educational Organizations

Cloud E-Mail Decision-Making Criteria for Educational Organizations Research Publication Date: 10 June 2011 ID Number: G00213675 Cloud E-Mail Decision-Making Criteria for Educational Organizations Matthew W. Cain Educational organizations sometimes struggle to choose between

More information

IT Cost Savings With Information Governance

IT Cost Savings With Information Governance G00232238 IT Cost Savings With Information Governance Published: 17 April 2012 Analyst(s): Debra Logan By systematically eliminating redundant information, Cisco has retired multiple legacy systems, eliminated

More information

Deliver Process-Driven Business Intelligence With a Balanced BI Platform

Deliver Process-Driven Business Intelligence With a Balanced BI Platform Research Publication Date: 12 April 2006 ID Number: G00139377 Deliver Process-Driven Business Intelligence With a Balanced BI Platform Kurt Schlegel To enable process-driven business intelligence, IT organizations

More information

When to Use Custom, Proprietary, Open-Source or Community Source Software in the Cloud

When to Use Custom, Proprietary, Open-Source or Community Source Software in the Cloud Industry Research Publication Date: 3 May 2010 ID Number: G00175030 When to Use Custom, Proprietary, Open-Source or Community Source Software in the Cloud Massimiliano Claps, Andrea Di Maio Cloud computing

More information

Cloud, SaaS, Hosting and Other Off-Premises Computing Models

Cloud, SaaS, Hosting and Other Off-Premises Computing Models Research Publication Date: 8 July 2008 ID Number: G00159042 Cloud, SaaS, Hosting and Other Off-Premises Computing Models Yefim V. Natis, Nicholas Gall, David W. Cearley, Lydia Leong, Robert P. Desisto,

More information

Key Issues for Business Intelligence and Performance Management Initiatives, 2008

Key Issues for Business Intelligence and Performance Management Initiatives, 2008 Research Publication Date: 14 March 2008 ID Number: G00156014 Key Issues for Business Intelligence and Performance Management Initiatives, 2008 Kurt Schlegel The Business Intelligence and Performance Management

More information

Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets

Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets Research Publication Date: 31 July 2009 ID Number: G00169664 Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets Regina Casonato This research

More information

For cloud services to deliver their promised value, they must be underpinned by effective and efficient processes.

For cloud services to deliver their promised value, they must be underpinned by effective and efficient processes. Research Publication Date: 15 October 2010 ID Number: G00208009 ITIL 'in the Cloud' George Spafford, Ed Holub The cloud-computing delivery model is generating a lot of interest from organizations wishing

More information

Prepare for the Inevitable With an Effective Security Incident Response Plan

Prepare for the Inevitable With an Effective Security Incident Response Plan G00236455 Prepare for the Inevitable With an Effective Security Incident Response Plan Published: 19 July 2012 Analyst(s): Rob McMillan A serious security incident is a question of "when," not "if," for

More information

Cloud IaaS: Service-Level Agreements

Cloud IaaS: Service-Level Agreements G00210096 Cloud IaaS: Service-Level Agreements Published: 7 March 2011 Analyst(s): Lydia Leong Cloud infrastructure-as-a-service (IaaS) providers typically offer SLAs that cover the various elements of

More information

Use Heterogeneous Storage Virtualization as a Bridge to the Cloud

Use Heterogeneous Storage Virtualization as a Bridge to the Cloud G00214958 Use Heterogeneous Storage Virtualization as a Bridge to the Cloud Published: 12 August 2011 Analyst(s): Gene Ruth Data center operators who are interested in private cloud storage technologies

More information

User Survey Analysis: Usage Plans for SaaS Application Software, France, Germany and the U.K., 2009

User Survey Analysis: Usage Plans for SaaS Application Software, France, Germany and the U.K., 2009 Dataquest Publication Date: 23 February 2009 ID Number: G00165376 User Survey Analysis: Usage Plans for SaaS Application Software, France, Germany and the U.K., 2009 Chris Pang Gartner surveyed nearly

More information

NAC Strategies for Supporting BYOD Environments

NAC Strategies for Supporting BYOD Environments G00226204 NAC Strategies for Supporting BYOD Environments Published: 22 December 2011 Analyst(s): Lawrence Orans, John Pescatore Network access control (NAC) will be a key element in a flexible approach

More information

Q&A: How Can ERP Recurring Costs Be Contained?

Q&A: How Can ERP Recurring Costs Be Contained? Research Publication Date: 18 December 2008 ID Number: G00163030 Q&A: How Can ERP Recurring Costs Be Contained? Peter Wesche Driven by increased pressure for cost containment, attendees at the 2008 Financial

More information

EHR Advantages and Disadvantages

EHR Advantages and Disadvantages Industry Research Publication Date: 3 February 2010 ID Number: G00174011 The Limits of Certification and Guarantees in Buying Electronic Health Records in the U.S. Wes Rishel It is important not to rely

More information

The IT Service Desk Market Is Ready for SaaS

The IT Service Desk Market Is Ready for SaaS Research Publication Date: 17 April 2009 ID Number: G00166526 The IT Service Desk Market Is Ready for SaaS David M. Coyle The IT service desk market is well-positioned to use the software-as-a-service

More information

IT Architecture Is Not Enterprise Architecture

IT Architecture Is Not Enterprise Architecture Research Publication Date: 17 November 2010 ID Number: G00206910 IT Architecture Is Not Enterprise Architecture Bruce Robertson Many enterprise architecture (EA) teams and their stakeholders still use

More information

The Electronic Signature Market Is Poised to Take Off

The Electronic Signature Market Is Poised to Take Off G00234939 The Electronic Signature Market Is Poised to Take Off Published: 21 May 2012 Analyst(s): Gregg Kreizman Growth in the e-signature market is becoming viral, and there are significant benefits

More information

BEA Customers Should Seek Contractual Protections Before Acquisition by Oracle

BEA Customers Should Seek Contractual Protections Before Acquisition by Oracle Research Publication Date: 15 February 2008 ID Number: G00155026 BEA Customers Should Seek Contractual Protections Before Acquisition by Oracle Peter Wesche, Jane B. Disbrow Oracle has announced an agreement

More information

Invest in an analysis of current metrics and those missing, and develop a plan for continuous management and improvement.

Invest in an analysis of current metrics and those missing, and develop a plan for continuous management and improvement. Research Publication Date: 29 April 2008 ID Number: G00154802 Key Metrics for IT Service and Support David M. Coyle, Kris Brittain To evaluate IT service and support performance, senior management must

More information

User Survey Analysis: Ten Things You Need to Know If You Sell Into the Data Center

User Survey Analysis: Ten Things You Need to Know If You Sell Into the Data Center Dataquest Publication Date: 27 October 2010 ID Number: G00208341 User Survey Analysis: Ten Things You Need to Know If You Sell Into the Data Center Naveen Mishra, April Adams Gartner's 2010 Data Center

More information

Gartner Research Methodologies. Technology-related insights for your critical business decisions

Gartner Research Methodologies. Technology-related insights for your critical business decisions Gartner Research Methodologies Technology-related insights for your critical business decisions Why research matters As digitalization continues to transform the way organizations do business, every technology

More information

Choosing a Replacement for Incumbent One-Time Password Tokens

Choosing a Replacement for Incumbent One-Time Password Tokens Research Publication Date: 21 April 2011 ID Number: G00212244 Choosing a Replacement for Incumbent One-Time Password Tokens Ant Allan This research outlines the options for enterprises seeking replacements

More information

Charity Shows That You Don't Need a Big Budget to Succeed With Predictive Analytics

Charity Shows That You Don't Need a Big Budget to Succeed With Predictive Analytics G00232733 Charity Shows That You Don't Need a Big Budget to Succeed With Predictive Analytics Published: 17 September 2012 Analyst(s): Joao Tapadinhas A U.K. charity has shown how the smallest organization

More information

Gartner Clarifies the Definition of the Term 'Enterprise Architecture'

Gartner Clarifies the Definition of the Term 'Enterprise Architecture' Research Publication Date: 12 August 2008 ID Number: G00156559 Gartner Clarifies the Definition of the Term 'Enterprise Architecture' Anne Lapkin, Philip Allega, Brian Burke, Betsy Burton, R. Scott Bittler,

More information

Additional Tools for a World-Class ERP Infrastructure

Additional Tools for a World-Class ERP Infrastructure G00219770 Additional Tools for a World-Class ERP Infrastructure Published: 28 October 2011 Analyst(s): Pat Phelan, Derek Prior This research provides a guide to the infrastructure elements that are needed

More information

The Next Generation of Functionality for Marketing Resource Management

The Next Generation of Functionality for Marketing Resource Management G00212759 The Next Generation of Functionality for Marketing Resource Management Published: 11 May 2011 Analyst(s): Kimberly Collins This research defines the next generation of marketing resource management

More information

The What, Why and When of Cloud Computing

The What, Why and When of Cloud Computing Research Publication Date: 4 June 2009 ID Number: G00168582 The What, Why and When of Cloud Computing David Mitchell Smith, Daryl C. Plummer, David W. Cearley Cloud computing continues to gain visibility.

More information

Gartner Updates Its Definition of IT Infrastructure Utility

Gartner Updates Its Definition of IT Infrastructure Utility Research Publication Date: 23 April 2004 ID Number: M-22-2393 Gartner Updates Its Definition of IT Infrastructure Utility Claudio Da Rold Our new definition of IT infrastructure utility clears away some

More information

Case Study: Innovation Squared: The Department for Work and Pensions Turns Innovation Into a Game

Case Study: Innovation Squared: The Department for Work and Pensions Turns Innovation Into a Game Research Publication Date: 23 November 2010 ID Number: G00208615 Case Study: Innovation Squared: The Department for Work and Pensions Turns Innovation Into a Game Brian Burke, Mary Mesaglio The U.K.'s

More information

How BPM Can Enhance the Eight Building Blocks of CRM

How BPM Can Enhance the Eight Building Blocks of CRM Research Publication Date: 6 April 2007 ID Number: G00146588 How BPM Can Enhance the Eight Building Blocks of CRM Marc Kerremans, Jim Davies Business process management (BPM) should complement an organization's

More information

Best Practice: Having a 'Big Picture' View of IP Telephony Will Give the Buyer More Control

Best Practice: Having a 'Big Picture' View of IP Telephony Will Give the Buyer More Control Research Publication Date: 12 February 2008 ID Number: G00154811 Best Practice: Having a 'Big Picture' View of IP Telephony Will Give the Buyer More Control Steve Blood Companies spend too much on IP-PBXs

More information

Responsible Vulnerability Disclosure: Guidance for Researchers, Vendors and End Users

Responsible Vulnerability Disclosure: Guidance for Researchers, Vendors and End Users Research Publication Date: 17 October 2006 ID Number: G00144061 Responsible Vulnerability Disclosure: Guidance for Researchers, Vendors and End Users Amrit T. Williams, John Pescatore, Paul E. Proctor

More information

Business Intelligence Focus Shifts From Tactical to Strategic

Business Intelligence Focus Shifts From Tactical to Strategic Research Publication Date: 22 May 2006 ID Number: G00139352 Business Intelligence Focus Shifts From Tactical to Strategic Betsy Burton, Lee Geishecker, Kurt Schlegel, Bill Hostmann, Tom Austin, Gareth

More information

Singapore Empowers Land Transport Planners With Data Warehouse

Singapore Empowers Land Transport Planners With Data Warehouse G00219502 Singapore Empowers Land Transport Planners With Data Warehouse Published: 18 October 2011 Analyst(s): Eric Thoo The Land Transport Authority (LTA) of Singapore wanted to improve planning and

More information

Now Is the Time for Security at the Application Level

Now Is the Time for Security at the Application Level Research Publication Date: 1 December 2005 ID Number: G00127407 Now Is the Time for Security at the Application Level Theresa Lanowitz Applications must be available, useful, reliable, scalable and, now

More information

The Five Competencies of MRM 'Re-' Defined

The Five Competencies of MRM 'Re-' Defined Research Publication Date: 14 March 2008 ID Number: G00155835 The Five Competencies of MRM 'Re-' Defined Kimberly Collins This research details the five key competencies of marketing resource management

More information

Solution Path: Threats and Vulnerabilities

Solution Path: Threats and Vulnerabilities Solution Path: Threats and Vulnerabilities Published: 24 January 2012 Burton IT1 Research G00226331 Analyst(s): Dan Blum This solution path helps Gartner clients develop a strategy and program for managing

More information

Microsoft and Google Jostle Over Cloud-Based E-Mail and Collaboration

Microsoft and Google Jostle Over Cloud-Based E-Mail and Collaboration Research Publication Date: 24 March 2008 ID Number: G00156216 Microsoft and Google Jostle Over Cloud-Based E-Mail and Collaboration Tom Austin Both Google and Microsoft come up short in terms of delivering

More information

Overcoming the Gap Between Business Intelligence and Decision Support

Overcoming the Gap Between Business Intelligence and Decision Support Research Publication Date: 9 April 2009 ID Number: G00165169 Overcoming the Gap Between Business Intelligence and Decision Support Rita L. Sallam, Kurt Schlegel Although the promise of better decision

More information

The EA process and an ITG process should be closely linked, and both efforts should leverage the work and results of the other.

The EA process and an ITG process should be closely linked, and both efforts should leverage the work and results of the other. Research Publication Date: 4 April 2008 ID Number: G00155260 Integrate EA and IT Governance s Betsy Burton, R. Scott Bittler, Cassio Dreyfuss In many organizations, we find that IT governance (ITG) initiatives

More information

Organizations Must Employ Effective Data Security Strategies

Organizations Must Employ Effective Data Security Strategies Research Publication Date: 30 August 2005 ID Number: G00123639 Organizations Must Employ Effective Data Security Strategies Rich Mogull Organizations can best protect data through a hierarchical data security

More information

X.509 Certificate Management: Avoiding Downtime and Brand Damage

X.509 Certificate Management: Avoiding Downtime and Brand Damage G00226426 X.509 Certificate Management: Avoiding Downtime and Brand Damage Published: 4 November 2011 Analyst(s): Eric Ouellet, Vic Wheatman Organizations are often not aware of the scope or the validity

More information

The Current State of Agile Method Adoption

The Current State of Agile Method Adoption Research Publication Date: 12 December 2008 ID Number: G00163591 The Current State of Agile Method Adoption David Norton As the pace of agile adoption increases, development organizations must understand

More information

A Guide to Adapting IT Tools for Smart Grid OT Management Challenges

A Guide to Adapting IT Tools for Smart Grid OT Management Challenges Industry Research Publication Date: 12 September 2011 ID Number: G00216907 A Guide to Adapting IT Tools for Smart Grid OT Management Challenges Randy Rhodes Smart grid technologies span all of the domains

More information

Roundup of Business Intelligence and Information Management Research, 1Q08

Roundup of Business Intelligence and Information Management Research, 1Q08 Gartner for IT Leaders Publication Date: 2 May 2008 ID Number: G00157226 Roundup of Business Intelligence and Information Management Research, 1Q08 Bill Hostmann This document provides a roundup of our

More information

Discovering the Value of Unified Communications

Discovering the Value of Unified Communications Research Publication Date: 12 February 2007 ID Number: G00144673 Discovering the Value of Unified Communications Bern Elliot, Steve Cramoysan Unified communications represent a broad range of new solutions

More information

SAP Is Driving Analytics, Cloud and Mobility in the Nexus of Forces

SAP Is Driving Analytics, Cloud and Mobility in the Nexus of Forces G00235446 SAP Is Driving Analytics, Cloud and Mobility in the Nexus of Forces Published: 24 August 2012 Analyst(s): Donald Feinberg SAP has moved from applications vendor to software provider with a broad

More information

YarcData's urika Shows Big Data Is More Than Hadoop and Data Warehouses

YarcData's urika Shows Big Data Is More Than Hadoop and Data Warehouses G00232737 YarcData's urika Shows Big Data Is More Than Hadoop and Data Warehouses Published: 11 September 2012 Analyst(s): Carl Claunch The hype about big data is mostly on Hadoop or data warehouses, but

More information

Real-Time Decisions Need Corporate Performance Management

Real-Time Decisions Need Corporate Performance Management Research Publication Date: 26 April 2004 ID Number: COM-22-3674 Real-Time Decisions Need Corporate Performance Management Frank Buytendijk, Brian Wood, Mark Raskino The real-time enterprise model depends

More information

Data Center Consolidation in Western Europe Faces Limitations

Data Center Consolidation in Western Europe Faces Limitations Research Publication Date: 19 September 2006 ID Number: G00143179 Data Center Consolidation in Western Europe Faces Limitations Rakesh Kumar Organizations embarking on pan-european data center site consolidation

More information

An outline of the five critical components of a CRM vision and how they contribute to an enterprise's CRM success

An outline of the five critical components of a CRM vision and how they contribute to an enterprise's CRM success Research Publication Date: 1 March 2007 ID Number: G00146362 How to Create a Powerful CRM Vision Gene Alvarez This research provides: Guidance on how to develop a CRM vision An outline of the five critical

More information

Toolkit: Reduce Dependence on Desk-Side Support Technicians

Toolkit: Reduce Dependence on Desk-Side Support Technicians Gartner for IT Leaders Publication Date: 23 April 2007 ID Number: G00147075 Toolkit: Reduce Dependence on Desk-Side Support Technicians David M. Coyle, Terrence Cosgrove The IT service desk and PC life

More information

Tips for Evaluators: Better Business Intelligence RFPs

Tips for Evaluators: Better Business Intelligence RFPs Research Publication Date: 11 May 2009 ID Number: G00167840 Tips for Evaluators: Better Business Intelligence RFPs James Richardson Many of the business intelligence (BI) RFP data-collection exercises

More information

Gartner RPE2 Methodology Overview

Gartner RPE2 Methodology Overview CONTENTS Introduction 2 RPE2 Background 3 RPE2 Definition 4 RPE2 Workload Extensions 5 Recommended Uses for RPE2 5 Server Consolidation Projects 6 Server Purchase Assessments 7 Filling in Benchmark Gaps

More information