SECONDARY (DESK) RESEARCH
|
|
- Cornelia Collins
- 8 years ago
- Views:
Transcription
1 SECONDARY (DESK) RESEARCH FROM PURPLE MARKET RESEARCH PMR contacts: Stephen Bairfelt / Trevor Wilkinson T: /1220 E: info@purplemr.co.uk W:
2 2 cument 1. Introduction t... 3 cument 2. Our title credentials header Expertise in secondary research... 4 cument title 2.2. header Experience in secondary research... 4 Contents cument 3. The title research header process Overview of the research programme Set up and planning phase Data collection Analysis and reporting The desk research team cument title he
3 3 1. Introduction Desk research has enjoyed a comeback in recent years as organizations look to market intelligence that they already hold (research and other information such as sales data) or that is available in the public domain. Exploiting the availability of that information is an efficient and cost-effective way of providing robust market analysis and can yield highly valuable cument intelligence t relating to consumers, competitors and markets. However for the inexperienced researcher desk research can be a time-consuming and frustrating exercise. We cument enable title clients header to make the most of desk research, both through the provision of training courses and by offering outsourced and customized market analysis. We believe that our key strengths are as follows: 1. We are one of the few UK specialists in secondary (desk) research and market analysis; 2. We have a tried and tested approach to desk research projects integrating data mining, exploration of data in the public domain and primary research (including interviews with experts or gurus ) when and if required; 3. We have an extensive track record of conducting this kind of research for clients as diverse as the British Standards Institution, Calor Gas, - the 3 Department of Energy and Climate Change, the Department of Health, the cument Energy t Saving Trust, Royal Mail, Sweet & Maxwell and Thomson; 4. Our desk researchers each has over 25 years experience in market research cument and title take header a very hands-on approach to research; cument 5. Last title but header not least, we offer an independent, dedicated resource while priding ourselves on our customer service and flexibility. cument title he In the rest of this document we discuss our credentials in more detail together with an outline Client of logo our position approach to desk research.
4 4 2. Our credentials Our credentials take a number of forms Expertise in secondary research We have twenty years experience of conducting secondary (desk) research in both B2C cument and B2B title markets. header Our desk research team are acknowledged experts in this area and we regularly conduct secondary research for organisations both in the private and public cument sector. t Our expertise takes four main forms: Carrying out secondary research on behalf of clients on an ad hoc basis; Integrating, analysing and reporting multiple existing data sources including literature in the public domain, Internet sources, sales data, primary research and existing competitor knowledge. Offering a Helpdesk subscription services for clients wishing to have desk research expertise on tap; Running training courses for client organisations focusing on desk research. In itle addition header to conducting ad hoc desk research, our Helpdesk subscription service offers a virtual secondary research resource for clients who wish to have ongoing access to an experienced cument title desk header research service. One cument of our key title services header is guru research. Guru research is often part of a wider survey, integrated with other primary or secondary research methods. Alternatively it can be a stand-alone cument title methodology. header This service involves conducting research on a market with established experts within that market, such as trade bodies, consultants, commentators, journalists, government departments and practitioners from the supply, distribution cument title he and demand perspectives. Guru interviews are often a key part of secondary research projects as they can help in the locating of useful information and also provide validation - or 4 the filling Client of logo any gaps position in the information. Directors Client logo Trevor position Wilkinson and Stephen Bairfelt are experts in the integration of consumer, market and competitor information and both speak regularly on this subject at market research Client logo and position insight conferences and seminars Client Experience logo position in secondary research Over a period of ten years, we have conducted desk research projects for over thirty clients and analysed in excess of fifty sectors and markets, both in the UK and internationally.
5 5 In 2009, we went through an extensive selection process with the Central Office of Information cument (COI) t and were eventually appointed to their framework roster for secondary (desk) research services. We have since won a place on the Government Procurement roster, cument a scheme t which has replaced the COI. Clients cument for whom t we have recently conducted secondary research include the following. cument Client t Research project ATS cument Euromaster t The UK automotive services market and competitor profiles BP cument Oil t British cument Standards t Institution Calor Gas City & Guilds Energy Efficiency Partnership for Homes / Department for Energy & Climate Change Energy Saving Trust / Research on the consumer journey towards the adoption of Department for Energy & renewable energy technologies, including an examination of Climate cument Change t the nudges that help promote and encourage consideration of renewables and overcome barriers to adoption. Department of Health An analysis of international policies and practices regarding gender segregation in the healthcare environment the aim was to take lessons from the experience and practices of other countries. cument title he Digital Outreach An analysis of key potential sectors to prioritise business opportunities and guide business planning NHS Unbiased Royal Mail The fuel card sector, competitor profiles and the retail sector Sector profiles in the manufacturing and service markets, including food production, distribution and safety Analyses of the commercial catering and biomass sectors The international vocational education and training markets Analysis and summarizing of call for evidence submissions relating to energy efficiency and the Green Deal Numerous sector profiles and Government briefing documents relating to energy efficiency A study of the role and effectiveness of networks in the healthcare sector Analysis of consumer finance behaviour, including UK consumer savings, borrowing and tax wastage. Profiles of key market sectors including financial services, retail, local and central government, telecoms and utilities.
6 6 3. The research process 3.1. cument Overview title of header the research programme We have a tried and tested approach in the form of a structured research programme, incorporating cument title an header intensive set up and planning phase at the beginning, data gathering in the middle and an integration, analysis and reporting phase at the end. cument title he Each Client of logo the main position research phases is discussed in more detail in the following sections Set up and planning phase In our experience, the set up and planning stage is crucial to the success of researchbased Client projects. logo position We believe that it is crucial to invest time at the start of a research project to ensure that we fully understand the objectives of the research i.e. what information and Client insights logo position are required, how the research findings should be reported and communicated and who will be using the research findings.
7 cument Data collection t Data cument collection title takes header three main inter-related forms: Not all projects will require all three components. Sometimes desk research may involve just one of the components, such as a literature search or analysis of previously conducted primary research. However many projects will involve two or three of those components, allowing us to cross-reference findings from each method and validate our overall findings and insights. In the following sections we look at each of these data gathering elements in turn. INTERNAL DATA MINING The first element is internal data mining, by which we identify, analyse and report (in collaboration cument title with heclient our client) logo information position already held in the organisation, such as previous research, sales information or other market intelligence. EXTERNAL INFORMATION GATHERING External information gathering will involve the identification and analysis of market intelligence in the public domain. This will include existing market research, official (government and regulatory) data and general commentary on the markets (trade associations, trade and general media, etc.). Such data will be sourced from the Internet and Client from logo business position libraries. We Client have logo access position to a wide range of information sources on the Internet and in business libraries and our researchers are experienced in locating and drawing key market intelligence Client logo from position these sources.
8 8 External information gathering will involve the identification and analysis of market intelligence cument title in the header public domain. This will include existing market research, official (government and regulatory) data and general commentary on the markets -(trade 8 associations, cument title trade header and general media, etc.). Such data will be sourced from the Internet and from business libraries. We typically use a wide range of information sources on the Internet and in business libraries, cument many title of header which cannot be accessed without a subscription. Our cument researchers t are experienced in locating and drawing key market intelligence from these sources. The following are examples of the sources of market intelligence available to our research team. Type of information Source Information available General market information FT.com Share prices Financial data cument Market information t Key Note Full text articles from over 1,000 ABI Inform leading business publications (1971 to present, updated daily) Full text or informative abstracts from 1,000 leading trade and general cument Business news title and heclient Business logo & position Industry (Gale) business publications from over 30 journals countries (1995 to present, updated daily) Comprehensive source of over 11,000 Thomson Business global newspapers, news wires, trade Intelligence (Dialog journals and magazines (last five Newsroom) years, updated daily) Important economic, political, business Economist Intelligence Unit and market developments for 195 Client Business logo statistics position (EIU) ViewsWire countries (present plus five year forecasts, updated daily) Other sources will be identified at the set up and planning stage and in the secondary desk research. FAME UK AMADEUS Europe Dun & Bradstreet Detailed financial data for.5m 8 companies in the UK and Ireland Contact details and financial data for the top one million European companies Financial and corporate information on 86m companies worldwide Full text of over 250 Key Note and Market Assessment reports
9 9 In our experience a considerable amount of market intelligence will be available from the UK, cument but some title information header will need to be accessed by local researchers who will be subcontracted for this purpose. GURU INTERVIEWS An initial investigation will indicate how much relevant information is available in the - public 9 domain, cument and title will header therefore be accessible through desk research. There will inevitably be gaps in the information gathered and some of the information available is likely to be - out 9 of date. Desk research is a somewhat misleading term, in that exploring information already available either internally or externally is often supplemented by consultation with bodies or personnel who have knowledge or expertise in the topic being researched. The guru interviews will also serve to validate and bring up to date the secondary research findings. Desk research can (and often does) also involve consulting with experts or market practitioners. In that respect it segues into business-to-business qualitative research. Gurus will include trade bodies (as identified in the previous section), horse owners, leading market commentators and specialist consultants/agencies. Typically between 5 and 10 gurus per market would be consulted, although it is difficult to be prescriptive about the number and quality of experts available. That consultation may take the form of a face-to-face meeting, a telephone interview or an exchange of s, depending on the quality and quantity of insight provided by each guru. In other words, cument flexibility is the title key header to the successful use of guru interviews. As cument with the desk t research, some of the guru interviews will be conducted centrally from the UK and some locally. We expect that the guru interviews will in turn suggest useful sources of information so that cument the whole title data heclient gathering logo process position is symbiotic Client Analysis logo position and reporting The integration of intelligence from multiple sources is a key specialism and we have extensive Client logo experience position of doing this for different clients in numerous sectors. At the analysis stage the information gathered from the different components will be analysed, cross-referenced and integrated. We employ dynamic cross-reference, by - which 9 the Client intelligence logo position gathered from the various sources is cross-checked against other sources to validate findings and derive a broad consensus.
10 10 This process ensures that a key requirement for quality control is satisfied and that findings cument are robust t and up to date. We cument pride ourselves t on the quality of our output. In particular a number of clients employ us to write their reports. For example, in 2010, we conducted for the Department of Health, a large international study on mixed sex accommodation and the final report received very positive reviews. cument title he We commissioned Trevor and Stephen to undertake International perspectives of Privacy and Dignity to incorporate into the Delivery of Same Sex Accommodation programme. We commissioned them due to the fact their research methods were not solely based on desk research but also the use of gurus that provided a more Client rounded logo position contextual view of working practices around the world and not just policy. Client The logo final position presentation was delivered on time and was an insightful presentation. We would certainly use them in the future should the need arise and would recommend them to other organisations, both internally and externally. (Rufus Purnell Patient Environment Team, Department of Health)
11 11 In cument the period title 2007 header 011 we compiled a number of trade sector profiles on behalf of the Energy Saving Trust and the Energy Efficiency Performance for Homes (a sub-group of the cument Energy title Saving header Trust). These profiles were based on secondary desk research supplemented with interviews with trade bodies and industry gurus and covered key sectors cument of relevance t to domestic energy efficiency, namely the heating, insulation, glazing, lighting, white goods and consumer electronics sectors. We are flexible about the reporting format and would usually engage in detailed discussion of cument the required title deliverables header at the set up and planning phase. cument title he
12 4. The desk research team STEPHEN BAIRFELT 12 Stephen cument has title over header 25 years experience in market research. On cument the agency title side header Stephen has worked at Research International (in London and New York) and The Research Business. He has also worked on the client side and is a former Head cument of Research t at Shell UK. Stephen specializes in market analysis and international research. Stephen has managed cument title he projects for numerous clients, including Bupa, City & Guilds, Shell and Lexis Nexis. Many of these projects have been international in nature, covering markets in Europe, - North 12 America, Client logo Africa, position the Middle East and Asia. Stephen Client logo is an position acknowledged expert in using research to address challenging business issues. He is currently on the Council of the Market Research Society Council and is a frequent speaker Client logo at industry position conferences and seminars.
13 TREVOR cument WILKINSON t 13 Trevor has over 25 years experience in market research and consultancy. Trevor started his career with some of the larger UK agencies, including AGB (now part of Taylor Nelson), AGB McNair in New Zealand and BMRB International. For these agencies he worked in a variety of sectors, including media, finance, government and energy. For itle the header last 15 years he has specialized in business-to-business research, including desk research and market analysis. Trevor is currently Chair of the Business Intelligence Group (BIG) a trade organization representing client companies, consultants and research agencies working in the business-to-business research sphere. He cument has written title and header spoken widely on these topics, including papers for the Business Intelligence Group Annual Conference. cument title he The clients Trevor has worked with include American Express, Fitness First, 3M, the UK Department of Health and the Department of Energy and Climate Change, and many others. ***** We call on other members of the team when and if required.
Project Management Solutions
Project Management Solutions Delivering high value complex projects ESB International specialises in the delivery of large scale capital infrastructure projects. Over 30 years, we have worked on hundreds
More informationManagement School. MSc/PG Dip/PG Cert. Energy Management. University of Stirling Management School
Management School MSc/PG Dip/PG Cert Energy Management University of Stirling Management School The MSc Energy Management develops the knowledge and analytical skills needed to equip students for a successful
More informationA Strategic Approach to Housing Asset Management
Housing A Strategic Approach to Housing Asset Management www.milton-keynes.gov.uk/housing-mkc 0 A Strategic Approach to Housing Asset Management Contents Page 1. Introduction 1 2. Developing a New Set
More informationHealthCare Information Security and Privacy Practitioner (HCISPP) Briefing Paper. Piloted by the Cyber Security Programme
HealthCare Information Security and Privacy Practitioner (HCISPP) Briefing Paper Piloted by the Cyber Security Programme Published August 2015 2 Copyright 2015, Health and Social Care Information Centre.
More informationStonewall Healthcare Equality Index 2015
Stonewall Healthcare Equality Index 2015 Improving the health of lesbian, gay and bisexual people SOME PEOPLE MAE RHAI AREGAY. POBL YN HOYW. GET FFAITH! OVER IT! 3 2 Stonewall Healthcare Equality Index
More informationIntegrated global lubricant data solutions
O Integrated global lubricant data solutions 0W-30 & 75W-80 ACEA 5W-30? 0W-20 API SAE! 15W-40 85W-90 10W-40 www.oats.co.uk OIntegrated global lubricant data solutions Glocal lubricant data solutions OATS
More informationSafeguarding life, property and the environment
DNV Healthcare Safeguarding life, property and the environment DNV Healthcare Contact us More information about our organisation and the services we offer can be found at our website dnv.com/healthcare
More informationHow to Recruit Staff Successfully
How to Recruit Staff Successfully If you're running a business and you want to expand or replace existing staff, you'll need to consider the best options for meeting your new needs. These could include
More informationMedical leadership for better patient care: Support for healthcare organisations 2015
Medical leadership for better patient care: Support for healthcare organisations 2015 1 Our vision is to see and inspire excellence in medical leadership and drive continuous improvement in health and
More informationDoctorate in Professional Studies DProf by Public Works. Institute for Work Based Learning
Doctorate in Professional Studies DProf by Public Works Institute for Work Based Learning The Doctorate in Professional Studies (DProf) by Public Works The Doctorate in Professional Studies (DProf) by
More informationUnderstanding the Path to Purchase
Understanding the Path to Purchase Lisa Allan Research Director SPA Future Thinking Introduction Understanding the purchase decision process within the automotive sector is increasingly complex. In less
More informationPersonalised recruitment and search services
Today, progressive organisations sustain a competitive edge and add value to their business by having the best people in the right positions. We can source those people for you. Tony Andony, the Principal,
More informationDeveloping The College of Social Work
Research, Policy and Planning (2010) 28(2), 129-137 Developing The College of Social Work Dorit Braun 1 and Bridget Robb 2 1 Social Care Institute for Excellence (SCIE) 2 British Association of Social
More informationMASTER OF PHILOSOPHY IN BIOSCIENCE ENTERPRISE
University of Cambridge: Programme Specifications Every effort has been made to ensure the accuracy of the information in this programme specification. Programme specifications are produced and then reviewed
More informationContents. 2. Why use a Project Management methodology?
Case Study Ericsson Services Ireland The APM Group Limited 7-8 Queen Square High Wycombe Buckinghamshire HP11 2BP Tel: + 44 (0) 1494 452450 Fax + 44 (0) 1494 459559 http://www.apmgroup.co.uk/ Q:\Users\Marie
More informationIntroduction to Grant Thornton s General Insurance Actuarial Services
Introduction to Grant Thornton s General Insurance Actuarial Services Contents What our clients say about us 2 Our key principles 4 How we can help 5 Reserving 7 Solvency II 8 Independent expertise 10
More informationSUPPLIER QUALIFICATION SYSTEM (SQS)
SUPPLIER QUALIFICATION SYSTEM (SQS) Providing global visibility of Shell suppliers www.shell.com/supplier/qualification OUR APPROACH TO SUPPLIER PREQUALIFICATION Shell Contracting & Procurement is responsible
More informationGrowing your business through franchising
Growing your business through franchising Starting a franchise At HSBC, we know that success in business depends on relationships. Creating a network of support builds trust and that builds business. Our
More informationThe BSA Business Services Association. World Class Procurement in the NHS
The BSA Business Services Association World Class Procurement in the NHS Introduction The BSA Business Services Association is a policy and research organisation that brings together all those who are
More informationTERMS OF REFERENCE 1 BACKGROUND. 1.1 About WSUP. 1.2 WSUP s approach to gender
TERMS OF REFERENCE December 2015 Developing a comprehensive outline of real-life examples and projects to demonstrate the extent to which the specific WASH needs, preferences and rights of women and girls
More informationFull-time MSc in Retail Management Course structure and content
Full-time MSc in Retail Management Course structure and content Course modules Term 1 Managing Brands and Consumer Equity Understanding and Managing People and Organisations Integrated Marketing Communications
More informationCIMA SALARY SURVEY 2013. United Kingdom
CIMA SALARY SURVEY 2013 United Kingdom 1 Foreword CIMA s members and students are looking forward to rapid career progression and salary rises well above the national average - despite the continuing economic
More informationConsulting. Strategy, Consulting, Advisory
Consulting Strategy, Consulting, Advisory Index 3 An Introduction to Quanta Consulting Company Overview 4 Quanta Strategy, Consulting & Advisory Practice An introduction to SCA Areas of Expertise 5 Clients
More informationDigital Strategy. Digital Strategy. 2015 CGI IT UK Ltd. Digital Innovation. Enablement Services
Digital Strategy Digital Strategy Digital Innovation Enablement Services 2015 CGI IT UK Ltd. Contents Digital strategy overview Business drivers Anatomy of a solution Digital strategy in practice Delivery
More informationDocument Management Market Forecast: 2009-2013 ~~~
Document Management Market Forecast: 2009-2013 ~~~ Market Assessment November 2009 DOCUMENT MANAGEMENT MARKET FORECAST: 2009-2013 About is a specialist BPO analyst company. provides buy-side and sell-side
More informationCurriculum Vitae Nicolas Brizard
Curriculum Vitae Nicolas Brizard Name : Brizard, Nicolas Email : N.Brizard@sqconsult.com Date of Birth : October, 6th, 1967 Place of Birth : France Nationality : French KEY QUALIFICATIONS Nicolas Brizard
More informationOFG 1544 Social Media Manager
OFG 1544 Social Media Manager Contents About us... 3 Structure Chart... 4 Role Profile... 5 How to apply... 8 Overview of process... 8 Terms and conditions... 10 Our values... 11 Equalities and diversity...
More informationAn Assessment of The South African Facilities Management Industry. March 2012 Final Deliverable
An Assessment of The South African Facilities Management Industry March 2012 Final Deliverable 1 Project Background, Methodology and Definitions Project Background The South African Facilities Management
More informationNursing Expert Reference Group Terms of Reference
Nursing Expert Reference Group Terms of Reference Board Title Cancer Nursing Expert Reference Group Chair Judith Douglas Ratified by London Cancer Board Date Agreed April 2012 Review Date April 2013 Keywords
More informationEngaging with care. Caring about customers Delivering business value. Customer acquisition. Customer retention. Customer care.
Caring about customers Delivering business value Customer acquisition. Customer retention. Customer care. Outsourced Customer and Prospect Management Services www.careline-services.co.uk Our outsourced
More informationBusiness-to-Business Marketing 2014-2015
Brochure More information from http://www.researchandmarkets.com/reports/2758019/ Business-to-Business Marketing 2014-2015 Description: Business-to-Business Marketing 2014-2015 presents statistics on B2B
More informationAssessment of compliance with the Code of Practice for Official Statistics
Assessment of compliance with the Code of Practice for Official Statistics Statistics from the National Travel Survey (produced by the Department for Transport) Assessment Report 58 October 2010 Crown
More informationCRISIL Limited: Unaudited Financial Results for the quarter ended September 30, 2005.
Pg 1/8 CRISIL Limited: Unaudited Financial Results for the quarter ended September 30, 2005. October 19, 2005. Mumbai. The Board of Directors of CRISIL Limited, India s leading Ratings, Financial News,
More informationESBI Company Profile. ESB International. Bringing Energy Innovation to the World...
ESBI Company Profile ESB International Bringing Energy Innovation to the World... ESB International ESBI is one of Europe s most progressive and commercially focused electricity consultancy firms with
More informationAER reference: 52454; D14/54321 ACCC_09/14_865
Commonwealth of Australia 2014 This work is copyright. In addition to any use permitted under the Copyright Act 1968, all material contained within this work is provided under a Creative Commons Attribution
More informationOUTLINE SCOPE OF SERVICES FOR THE ROLE OF INFORMATION MANAGMENT
OUTLINE SCOPE OF SERVICES FOR THE ROLE OF INFORMATION MANAGMENT first edition 2013 The CIC acknowledges the technical input and leadership provided by the BIM Task Group in support of the production of
More informationData and analytics in corporate real estate: the importance of talent
Data and analytics in corporate real estate: the importance of talent 3/X 1 3/X 1 5.0 36.1 100 7800 x1 Potential growth is an organization s future ability to generate larger profits, expand its workforce
More informationData and analytics in corporate real estate: the importance of talent
Data and analytics in corporate real estate: the importance of talent 32/X 1 32/X 1 5.0 36.14 1200 7800 x21 Potential growth is an organization s future ability to generate larger profits, expand its workforce
More informationNational Data Repositories (NDR)
National Data Repositories (NDR) define, develop, deliver Introduction RPS Energy helps companies develop natural energy resources across the complete asset life cycle, combining our technical and commercial
More informationFirst-class export advice World-class business growth
1 First-class export advice World-class business growth UK Trade & Investment (UKTI) works with UK-based businesses of all sizes, providing advice, expertise and support to ensure their success within
More informationFrom Knowledge to Innovation Supporting the information needs of university business collaboration
From Knowledge to Innovation Supporting the information needs of university business collaboration From knowledge to innovation Do you look after the intellectual property of your academic researchers?
More informationEMAIL MARKETING TRENDS B2B BENCHMARKS FOR 2015
EMAIL MARKETING TRENDS B2B BENCHMARKS FOR 2015 FIND. NURTURE. CONVERT. Research Conducted by Ascend2 in Partnership with Dun & Bradstreet NetProspex OVERCOMING THE MOST CHALLENGING OBSTACLE TO EMAIL SUCCESS.
More informationHuman Resources Report 2014 and People Strategy
24 February 2015 Council 5 To consider Human Resources Report 2014 and People Strategy Issue 1 The annual report on Human Resources issues and a proposed People Strategy. Recommendations 2 Council is asked
More informationFinancial Services Core Competences
The Sector Skills Council for financial services, accountancy and finance National Occupational Standards for the Financial Services Sector Financial Services Core Competences Final version approved September
More informationOpportunities for Growth in the UK Events Industry
Opportunities for Growth in the UK Events Industry Roles & responsibilities A report to the All Party Parliamentary Group For Events Presented jointly by the October 2011 1 Contents 1.0 The UK events industry
More informationBHF Southern African Conference
BHF Southern African Conference Navigating the complexities of the new legislative framework Peter Hill, Director: IT Governance Network TOPICS TO BE COVERED The practical implementation of the PPI Act
More informationUK ICT Outsourcing Service Provider Performance and Satisfaction (SPPS) Study: 2013
A STUDY BY KPMG UK ICT Outsourcing Service Provider Performance and Satisfaction (SPPS) Study: 2013 A study of the UK Information and Communication Technology (ICT) Outsourcing Market and its Service Providers
More informationCommercial space industry opportunities in the UK Partnership Prospectus
20-21 October 2015 Excel, London, UK Commercial space industry opportunities in the UK Partnership Prospectus THE BIG IDEA The Space Business Show Europe will be the very first marketplace that brings
More informationROYAL HOLLOWAY University of London PROGRAMME SPECIFICATION
ROYAL HOLLOWAY University of London PROGRAMME SPECIFICATION This document describes the Master of Science and Postgraduate Diploma in International Supply Chain Management. This specification is valid
More informationLanguageLine Solutions. Introduction and Brief Service Overview for Central London Community Healthcare NHS Trust
January 2015 LanguageLine Solutions LanguageLine Solutions Introduction and Brief Service Overview for Central London Community Healthcare NHS Trust Contents 1. Introduction... 3 2. Background to LanguageLine
More informationAFRICAN ECONOMIC CONFERENCE 2013
CONCEPT NOTE FOR AFRICAN ECONOMIC CONFERENCE 2013 REGIONAL INTEGRATION IN AFRICA October 28-30, 2013 JOHANNESBURG, SOUTH AFRICA African Development Bank Group United Nations Economic Commission for Africa
More information2020 Foresight: Best Practices in Implementing Mobile Payments
2020 Foresight: Best Practices in Implementing Mobile Payments Product Code: VR0963MR Published Date: November 2013 www.timetric.com TABLE OF CONTENTS TABLE OF CONTENTS 1 Executive Summary... 6 2 Dynamics
More informationPolitics and International Relations
Undergraduate Politics and International Relations Politics is one of the most important of all human activities, and its study is central to the social sciences. Central to the study of politics and international
More informationPeople with energy. Adding value right across the supply chain
People with energy 140 million tonnes of fuel delivered in the last 10 years* Marine fuels is a large and complex global industry and is one of the world s foremost suppliers. Delivering on our commitment
More informationESBI Carbon Solutions. Partnering with Countries to Achieve their Full Carbon Credit Potential
ESBI Carbon Solutions Partnering with Countries to Achieve their Full Carbon Credit Potential ESB International ESB International (ESBI) is a growing international energy company and one of Europe s leading
More informationCommunication Capability Review: Department for Business, Innovation & Skills
Communication Capability Review: Department for Business, Innovation & Skills 1 1 Management summary 1.1 The Communication Capability Review of the Department for Business, Innovation and Skills (BIS)
More informationVISION FOR SMART ENERGY IN DENMARK Research, Development and Demonstration
VISION FOR SMART ENERGY IN DENMARK Research, Development and Demonstration Smart Energy Networks Research, Development and Demonstration Vision for Smart Energy in Denmark - Research, Development and Demonstration
More informationThe Mantis Advisory Panel
To connect with the Mantis Advisory Panel, please contact a member of the Mantis Public Relations team either Gavin Loader, Eleanor Willock or Toby Gavin on 0845 299 0684 or email toby@mantispr.co.ukl
More informationIntroduction to Law and Business Information Resources for Law. Patrick Overy Subject Librarian (Law & Business)
Introduction to Law and Business Information Resources for Law Patrick Overy Subject Librarian (Law & Business) Lasok Law Library Law collections are shelved in the Lasok Law Library on level -1 Some also
More informationUK Wealth Management Research Portfolio Tribe High-end Doctors
UK Wealth Management Research Portfolio Tribe High-end Doctors Essential Segmenting of High Net Worth Individuals Ledbury Research s Tribe reports identify and profile segments of the UK HNWI population
More informationMANAGEMENT ACCOUNTANT TO FINANCE DIRECTOR DEVELOP YOUR PERSONAL AND MANAGEMENT SKILLS FOR YOUR PROFESSIONAL JOURNEY 2014 PROGRAMME
MANAGEMENT ACCOUNTANT TO FINANCE DIRECTOR DEVELOP YOUR PERSONAL AND MANAGEMENT SKILLS FOR YOUR PROFESSIONAL JOURNEY 2014 PROGRAMME Introduction Speakers When taking the crucial step from accountant to
More informationBig Data for Smart Buildings: Market Prospects 2015 to 2020
Brochure More information from http://www.researchandmarkets.com/reports/3159838/ Big Data for Smart Buildings: Market Prospects 2015 to 2020 Description: The report focuses on market sizing and opportunities
More informationProgramme Specification and Curriculum Map for MSc Data and Knowledge Engineering
Programme Specification and Curriculum Map for MSc Data and Knowledge Engineering 1. Programme title Data and Knowledge Engineering 2. Awarding institution Middlesex University 3. Teaching institution
More informationG-Cloud 6 Service Description: Managing and co-ordinating work through the cloud RFP/RFQ/ITT Review. 12,000 Onsite/offsite delivered
G-Cloud 6 Service Description: Managing and co-ordinating work through the cloud RFP/RFQ/ITT Review 12,000 Onsite/offsite delivered Managing and co-ordinating work through the cloud Business process improvement
More informationCommunity Energy in the UK: Part 2
: Part 2 Final report Undertaken by Databuild Research & Solutions Ltd, supported by the Energy Saving Trust The views expressed in this report are those of the authors, not necessarily those of the Department
More informationGeoff Coyle: legacy and prospects for system dynamics
UK Chapter of the International System Dynamics Society Hosts: Department of Earth Science and Engineering, Imperial College Location: Royal School of Mines, Imperial College, London Wednesday 29 May 2013
More informationCourse Specification MSc Information Management 2016-17 (INMAM)
LEEDS BECKETT UNIVERSITY Course Specification MSc Information Management 2016-17 (INMAM) Our courses undergo a process of review periodically, in addition to annual review and enhancement. Course Specifications
More informationCustomerEngage. The Heart and Mind of Customer Experience Measurement
CustomerEngage The Heart and Mind of Customer Experience Measurement Contact Details Name: Registered office address: Fifth Quadrant Pty Ltd Northpoint Level 11, 100 Miller Street North Sydney NSW 2060
More informationCPD Requirements and Guidance for Registered Paralegals
CPD Requirements and Guidance for Registered Paralegals Contents Executive Summary 1. Background 1.1 What is Continuing Professional Development? 1.2 Why is Continuing Professional Development essential?
More informationCTF-SCF/TFC.7/Inf.3 October 24, 2011. Joint Meeting of the CTF and SCF Trust Fund Committees Washington, D.C. November 3, 2011
CTF-SCF/TFC.7/Inf.3 October 24, 2011 Joint Meeting of the CTF and SCF Trust Fund Committees Washington, D.C. November 3, 2011 REPORT ON SURVEY OF CIF PILOT COUNTRIES I. INTRODUCTION 1. The Global Support
More informationData Management Services. We Bring Paperless World for you!!
Data Management Services We Bring Paperless World for you!! Let me talk about my root.. Introduction BPO+ Services offered Data Management Services Scanning Data Entry Indexing Data Digitization Surveys
More informationStudying Marketing at University
Table of Contents 1 Introduction Joint and postgraduate opportunities 2 Choosing the right course 3 Entry requirements 4 Applications Interviews 5 Typical modules 6 Day in the life 7 Marketing at DMU 1
More informationMarket comparison: sales and distribution of travel insurance and the growth of bancassurance
Market comparison: sales and distribution of travel insurance and the growth of bancassurance Simon Tottman 20th June 2012 Finaccord Ltd., 2012 Web: www.finaccord.com, E-mail: info@finaccord.com 1 Introduction
More informationSpecialty Selection Test (SST) Pilot INFORMATION PACK
Specialty Selection Test (SST) Pilot INFORMATION PACK Page 1 of 18 Contents Section 1: Introduction... 2 Section 2: One-page overview... 2 Section 3: FAQs for Applicants... 3 Section 2: FAQs for LETBs/Deaneries/Specialties...
More informationMSc Courses offered in exclusive partnership with Robert Kennedy College
MSc Courses offered in exclusive partnership with Robert Kennedy College About the University of Salford About the University of Salford Founded in 1896 the University has a successful global presence
More informationSchool of Management MBA in International Management Section 1 2014-2015
School of Management MBA in International Management Section 1 2014-2015 1 Contents Page MBA INTERNATIONAL MANAGEMENT AT THE SCHOOL OF MANAGEMENT... 1 DIRECTOR OF MBA INTERNATIONAL MANAGEMENT PROGRAMME...
More informationSupport across the value chain. Expertise for Offshore Renewables Projects. rpsgroup.com/downstream
Downstream Consultancy Support across the value chain Expertise for Offshore Renewables Projects rpsgroup.com/downstream 2 Downstream Consultancy RPS Energy a global energy consultancy n RPS Energy is
More informationCareer Development Policy
1 Career Development Policy POLICY RECORD DETAILS DATE AGREED: 24th September 2010 VERSION No. POLICY OWNER: ORGANISATION DEVELOPMENT MANAGER JOB TITLE Dept / Directorate HUMAN RESOURCES CONTRIBUTORS:
More informationTHE AMBA DEVELOPMENT NETWORK (ADN)
THE AMBA DEVELOPMENT NETWORK (ADN) 1 THE AMBA DEVELOPMENT NETWORK (ADN) For High Potential Business Schools & MBA Programmes 2 THE AMBA DEVELOPMENT NETWORK (ADN) JOIN THE WORLD S PREMIER MBA NETWORK! Join
More informationTime for change in facilities management. Interserve, Sheffield Hallam and i-fm facilities management research 2013
Time for change in facilities management Interserve, Sheffield Hallam and i-fm facilities management research CONTENTS 01 02 03 04 About the facilities deal Outsourcing objectives The role of your brand
More informationCONTRACTOR ATTITUDE SURVEY
CONTRACTOR ATTITUDE SURVEY www.sjdaccountancy.com JANUARY TO JUNE 2015 Contractor Attitude Survey Our latest Contractor Attitude Survey covers the views and opinions of contractors between January and
More informationBusiness Insights Analyst
Business Insights Analyst Job Description College Context Havering is a large college of Further and Higher Education. It offers provision in a wide range of vocational areas to its local community of
More informationSociety of Public Health Engineers
Society of Public Health Engineers Guidance to applicants for election and transfer - M.5 The Society offers a range of classes of membership designed to recognise members qualifications and experience
More informationR&D grants. Innovation & Technology Group PRECISE. PROVEN. PERFORMANCE.
R&D grants Innovation & Technology Group PRECISE. PROVEN. PERFORMANCE. R&D grants Background Grant funding is available at regional, national and European levels. This type of funding is designed to help
More informationQuality Assurance of Medical Appraisers
Quality Assurance of Medical Appraisers Recruitment, training, support and review of medical appraisers in England www.revalidationsupport.nhs.uk Contents 1. Introduction 3 2. Purpose and overview 4 3.
More informationServices for professional procurement. Be better informed, make better decisions. Trading House Qualification System (THQS) www.achilles.
Services for professional procurement. Be better informed, make better decisions. Trading House Qualification System (THQS) www.achilles.com Improving supply chain management Increasing globalisation has
More informationProject Management Institute
Project Management Institute Professional Education Training Innovative solutions for modern businesses www.syzygal.com Quality matters Now in its fifth edition, the Project Management Body of Knowledge
More informationPart time working: Part of the solution to tackling child poverty
Part time working: Part of the solution to tackling child poverty Final Evaluation August 2012 Overall Aim To highlight the link between stimulating the supply of part time work in London, improving families
More informationRisk Equalisation Under Health Insurance regulations
Report of The Health Insurance Authority to the Tánaiste and Minister for Health and Children pursuant to Article 10 of the Risk Equalisation Scheme, 2003 for the period 1 January, 2004 to 30 June, 2004.
More informationenergy JLT Specialty Limited Demand Different
energy JLT Specialty Limited Demand Different JLT Specialty Limited Putting clients first JLT Specialty s Energy Division is recognised as a leading energy broker worldwide. In 2012, JLT Group placed more
More informationInformation pack for the role of Education and Development Project Manager Find a Future
Information pack for the role of Education and Development Project Manager Find a Future August 2015 Context Find a Future is the educational organisation that brings together WorldSkills UK Skills Competitions,
More informationThe Julius Fellowship at Chatham House
Information Pack 2014 The Julius Fellowship at Chatham House Deadline for applications: 27 July 2014 www.chathamhouse.org 2 Contents Overview of the Julius Fellowship at Chatham House... 3 Chatham House...
More informationOPENREACH SET TO DELIVER CUSTOMER SERVICE TRANSFORMATION WITH AMDOCS CONSULTANCY
AMDOCS CUSTOMER success story OPENREACH SET TO DELIVER CUSTOMER SERVICE TRANSFORMATION WITH AMDOCS CONSULTANCY We wanted a partner that would talk straight with us, and that s exactly the Amdocs approach.
More informationOlswang and the Chartered Institute of Building in conjunction with Construction Manager magazine. Construction CPD day speakers and talks
Olswang and the Chartered Institute of Building in conjunction with Construction Manager magazine Construction CPD day speakers and talks Construction CPD day speakers and talks Professor Christopher Andrew
More informationTimetric. http://www.marketresearch.com/timetric-v3917/ Publisher Sample
Timetric http://www.marketresearch.com/timetric-v3917/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm EST Fridays: 5:30am
More information2015 Media Pack Delivering the latest contact centre and customer service community news and insight
2015 Media Pack Delivering the latest contact centre and customer service community news and insight Insight l Analysis l Strategy l Innovation The UK s most trusted resource for the contact centre and
More informationRESEARCH Recruiting Online
RESEARCH Recruiting Online A Guide for Decision Makers Introduction This guide is intended to provide employers with an overview of online recruitment and how it can be utilised to attract top talent effectively
More informationBT Business Partner Sales (BPS) Brand Guidelines for Partners
BT Business Partner Sales (BPS) Brand Guidelines for Partners Guidelines for use of the BT Brand endorsements by BT BPS Partners and Resellers Issue 8: June 2013 - Brand Helpdesk - brand.helpdesk@bt.com
More information